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Ambassador City Centre Hotel
Ambassador City Centre Hotel
Ambassador City Centre Hotel
Ambassador City Centre Hotel
Ambassador City Centre Hotel
Ambassador City Centre Hotel
Ambassador City Centre Hotel

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7.7

Very good

2,678 reviews

2,678 reviews

Housekeeping11
Shops4
View3
See map

9.2

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Walkable places
Sint-Bavokerk (Church of St. Bavo)

20 m

St Bavo Main Church

50 m

De Vishal - Ruimte voor beeldende kunst

110 m

Philharmonie

120 m

Statue of Laurens Coster

120 m

Closest landmarks
Proeflokaal In den Uiver

90 m

Teylers Museum

180 m

Fotogalerie De Gang

210 m

Post Verkade Cruises

210 m

Grand Market Place

230 m

Newly renovated

Ambassador City Centre Hotel

Oude Groenmarkt, Centrum, Haarlem, Netherlands, 2011 HL - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Centrum part of Haarlem, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

840 meters to public transportation

Check-in [24-hour]

Newly renovated

Free Wi-Fi in all rooms!

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Fitness center

Game room

Restaurants

Family room

Cheaper than 98% of all properties in Haarlem in the last 24 hoursCompared to 48 Haarlem properties at Agoda for various dates
Value for money7.5
Location rating9.2

Rooms available at Ambassador City Centre Hotel

Excellent
Room comfort & quality

8.9

Comfort Family Room
...
  • Room size: 22 m²/237 ft²
  • Courtyard view
  • 4 single beds or 2 single b...
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Comfort Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Comfort Plus Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Classic Church View Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Comfort Plus Room
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 2 single beds or 1 double b...
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Apartment with kitchen
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 2 single beds
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Honeymoon Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Garden Room
...
  • Room size: 22 m²/237 ft²
  • Garden view
  • 2 single beds
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Standard Room
...
  • Room size: 20 m²/215 ft²
  • Shower
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Comfort Quadruple Room
...
  • Room size: 22 m²/237 ft²
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Frequently asked questions

What time is check-in and check-out at Ambassador City Centre Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ambassador City Centre Hotel?

For those who wish to drive their own cars, Ambassador City Centre Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Haarlem with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Ambassador City Centre Hotel?

Wake up to a great buffet breakfast at Ambassador City Centre Hotel. Halal breakfast is available for guests. There's an additional charge of 16.5 EUR for adults and 7.5 EUR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Ambassador City Centre Hotel?

Ambassador City Centre Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Ambassador City Centre Hotel?

Your special occasion or event can be hosted at the Ambassador City Centre Hotel's venue. Large events and gatherings such as weddings, private events and engagements can be hosted at Ambassador City Centre Hotel. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Music entertainment service is offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Ambassador City Centre Hotel?

On-site venues and convenient event services make Ambassador City Centre Hotel an ideal choice for hosting events such as corporate events, conferences and meetings. The venue available at the hotel can accommodate you and your guests.

What is the smoking policy at Ambassador City Centre Hotel?

Ambassador City Centre Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Ambassador City Centre Hotel?

Ambassador City Centre Hotel is located in Centrum, famous for good restaurants such as Table 24, Thrill Grill and Cafe Colette.

What popular shopping places are close to Ambassador City Centre Hotel?

Ambassador City Centre Hotel is located in Centrum area which features shopping places such as De Vishal - Ruimte voor beeldende kunst, Galerie Gemund and Kaashuis Tromp.

What are popular attractions near Ambassador City Centre Hotel?

Ambassador City Centre Hotel is located in Centrum area, which is famous for attractions such as Sint-Bavokerk (Church of St. Bavo), St Bavo Main Church and Statue of Laurens Coster.

What popular natural sightseeing spots are close to Ambassador City Centre Hotel?

Ambassador City Centre Hotel is located in the Centrum area, which is famous for natural sightseeing destinations such as Hofje van Oorschot.

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Explore the neighborhood

What people love about Ambassador City Centre Hotel

  • 9.2

    Exceptional

    "Great service!"

    Robin

    |

    April 27, 2022

  • 10

    Exceptional
    Staff 

    "My reviews definitely going to be 5 🌟 star to hotel staff and restaurant staff, they re always smiling face and helpful."

    Sewqii

    |

    April 13, 2022

  • 9.2

    Exceptional

    "Friendly hotel in city centre handy for all."

    Patrick

    |

    November 9, 2021

Overall rating:

7.7

Very good
2,678 reviews
Cleanliness
7.6
Facilities
7.0
Location
9.2
Read all reviews >
What travelers say they love:
Location was excellent.
Carol from United States
Couple
More about Ambassador City Centre Hotel

More about Ambassador City Centre Hotel

Ambassador City Centre Hotel

Ambassador City Centre Hotel offers impeccable service and all the essential amenities to travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Haarlem is made even more convenient with the taxi services available at the hotel. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Ambassador City Centre Hotel. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Ambassador City Centre Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and blackout curtains. Some rooms at Ambassador City Centre Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Ambassador City Centre Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Ambassador City Centre Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Ambassador City Centre Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Ambassador City Centre Hotel offers an excellent variety of recreational facilities. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Reasons to stay here

Find rooms here that are cheaper than 97% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Haarlem.

Amenities and facilities
Good
Facilities

7

Most talked about facilities

Housekeeping

9 mentions

Breakfast

6 mentions

Internet

1 mention

Languages spoken

  • English
  • Dutch

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Fruits/snacks
  • Restaurant [halal]
  • Restaurants

Services and conveniences

  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [nearby]
  • Taxi service

Available in all rooms

  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Fan
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Window
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

The Governor

  • Menu: Buffet
Location
Oude Groenmarkt, Centrum, Haarlem, Netherlands, 2011 HL
Exceptional
Location

9.2

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)16.5 EUR
  • Daily Internet/Wi-Fi fee0 EUR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 105
  • Most recent renovation2022
Property announcements

If guests sleeping in extra beds also would like breakfast, please mention this in the Special Request box when booking. Please note that breakfast is excluded.

Reviews of Ambassador City Centre Hotel from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.6
Facilities7.0
Location9.2
Room comfort and quality8.9
Service7.7
Value for money7.5
High score for Haarlem
Rating
9+ Exceptional (34)
8-9 Excellent (26)
7-8 Very Good (28)
6-7 Good (8)
<6 Below Expectation (30)
Time of the year
Mar - May (35)
Jun - Aug (40)
Sep - Nov (39)
Dec - Feb (12)
All guests (290)
All room types
All languages

Show reviews that mention 

Showing 126 verified guest comments
12345
10.0
Exceptional
Sewqii from Germany
Family with young children
Stayed 4 nights in March 2022

Exceptional”

My reviews definitely going to be 5 🌟 star to hotel staff and restaurant staff, they re always smiling face and helpful. We booked 4 nights comfort room and 1 night family room. Family room was so big with 3 double bed, comfort room was with q double bed end extra bed. Location is great 👍, room facilities is dependent your room type. Room was clean. Don't expect about much. Location top of the center, to boat trips, restaurant's, right on the good place. On the weekends price is high, definitely recommend to make ur bookings earlier. U might can't find rooms. Recommend ✌

Reviewed April 14, 2022

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Dear Sewqii, Thank you very much for posting a review. We value your opinion, as it allows us to optimize our service. It's great to read that you liked the location of our hotel. We are glad that you were happy with the allocated rooms and the hygiene. The hotel consists of all different types of rooms because the rooms used to be houses, so that the hotel upstairs can sometimes be experienced as a maze. We are happy to read that you have such a positive opinion about our hotel staff and our restaurant The Governor and would recommend a stay at our hotel to others! Your compliment has been passed on and gratefully received. Thank you again for leaving a review and we hope to have the pleasure of welcoming you back to our hotel in the future.

Responded May 11, 2022
Ambassador City Centre Hotel
10.0
Exceptional
Sherinne from United Kingdom
Solo traveler
Stayed 1 night in February 2019

Luvvvve!”

This is my first time staying in a hotel in Haarlem. Even though I arrived today & check out tomorrow I can honestly say this was a great choice. The room is clean, the bed is comfy & the heating keeps the room feeling cosy. The hotel is situated between bar/restaurants & there are many boutique & high street shops nearby. I would recommend this hotel to anyone who wants to be in the heart of Haarlem and is looking for somewhere to stay that is value for money.

Reviewed March 01, 2019

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9.6
Exceptional
Jocelyn from Philippines
Couple
Stayed 3 nights in April 2019

We had a great time!”

The hotel is behind the church in the Oude Market Square. The staff were all very friendly, helpful and very welcoming. The breakfast was satisfying although there is not much selection. Although the hotel is old, the room was clean and there was no old smell to it.

Reviewed April 09, 2019

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9.2
Exceptional
Robin from Singapore
Couple
Stayed 6 nights in April 2022

Exceptional”

Great service! Internet was very slow in our original room and staff kindly transferred us to another room which was excellent and where internet worked so that we could have video conference calls. Little point of attention is that room under the roof can get very quickly very hot. Opening the windows is an option but on a weekend night the street noise can be pertaining quite long into the morning hours. Hence maybe an aircon might be a solution.

Reviewed April 27, 2022

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Dear Robin, thank you for leaving your opinion in a review. We value your opinion, as it allows us to optimize our service. We are glad that you found the service provided by our staff to be good. We are pleased to read that you have consulted reception regarding the poor internet connection in the allocated room. The reception will be happy to look at a suitable solution with you and are happy that you were helped with another room with better internet connection. Unfortunately, our hotel does not have air conditioning in the rooms, but you can also request a fan at the reception. Thank you again for leaving a review and we hope to have the pleasure of welcoming you back to our hotel in the future. With warm regards, Team Ambassador City Centre Hotel

Responded May 11, 2022
Ambassador City Centre Hotel
9.2
Exceptional
Christopher from United Kingdom
Couple
Stayed 4 nights in March 2019

Exceptional”

Desk staff were very friendly and helpful when I pointed out I had reserved an apartment and not a room - their system showed a room. Quiet, warm, comfortable and ideally situated. WiFi a bit hit and miss due to apartment location, but worked.

Reviewed March 26, 2019

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9.2
Exceptional
Patrick from United Kingdom
Solo traveler
Comfort Room
Stayed 3 nights in November 2021

Recommended”

Friendly hotel in city centre handy for all. Bus and train stations 10 minute walk away. Good directions needed from hotel to locate it especially in busy time in dark evenings. I had nice big room at rear of hotel on Rd floor away from street noise.

Reviewed November 09, 2021

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Dear Patrick, Thank you for writing this review. We really appreciate this as it allows us to optimize our service. We are happy to read that you liked the location and your room. Thank you again for your feedback and your stay. We look forward to welcoming you again in our hotel. Kind regards, Team Ambassador City Centre Hotel

Responded January 12, 2022
Ambassador City Centre Hotel
8.8
Excellent
Jennifer
Group
Stayed 3 nights in May 2019

Convenient for exploring Haarlem”

A friend and I stayed here in order to visit Amsterdam and the Keukenhof gardens. Near the centre square with lots of good places to eat nearby. The hotel was clean with very comfy beds. The staff were friendly and helpful. It was a 10 minute walk to the station and bus station for trains to Amsterdam or the airport. Loved our stay and loved Hasrlem!

Reviewed May 20, 2019

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8.8
Excellent
Mrs
Solo traveler
Comfort Plus Room
Stayed 3 nights in March 2019

Excellent”

It's the second time I've stayed here it's in a great location. Everything was great about the room comfy bed but not very comfy pillows. The majority of the staff are really friendly I'll go back again as its value for money

Reviewed April 01, 2019

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9.2
Exceptional
Maggie from United Kingdom
Solo traveler
Stayed 1 night in August 2019

Exceptional”

Very good central location with nice friendly welcoming staff.

Reviewed August 13, 2019

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8.8
Excellent
majed from Saudi Arabia
Couple
Stayed 1 night in June 2019

Perfect location ”

Hotel is good even staff are nice and cooperative

Reviewed June 23, 2019

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8.0
Excellent
Carol from United States
Couple
Comfort Plus Room
Stayed 1 night in April 2019

Location location”

About a ten minute walk from the train station behind St. Bavo’s church. Staff extremely helpful. Superior room not as pictured - no sitting area in ours. Be prepared for street noise late at night and early in the morning if you are on the first floor with windows opening up to the side street. Location was excellent. We did not sign up for breakfast. Haarlem is about 15 minutes away from Amsterdam via train, with the one-way ticket costing 6 euro.

Reviewed April 30, 2019

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8.8
Excellent
Victor from Sweden
Couple
Classic Church View Room
Stayed 1 night in April 2022

Excellent”

Best place to explore the town

Reviewed July 02, 2022

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Dear Victor, thank you for writing a review. It is good to read that you have found our hotel right in the center the best place to stay to discover the center of Haarlem. We hope you had a pleasant stay. Thanks for the nice score of an 8.8! Thank you again for your stay and for leaving a review and we hope to have the pleasure of welcoming you back to our hotel in the future. With warm regards, Team Ambassador City Centre Hotel

Responded July 08, 2022
Ambassador City Centre Hotel
8.0
Excellent
BENZ
Family with young children
Comfort Family Room
Stayed 2 nights in April 2019

Very good”

Great location, just a short ride from Amsterdam. The hotel itself is clean but with basics. Staffs are friendly and very helpful. Would have been better if there is a kettle to make a tea or coffee.

Reviewed April 13, 2019

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7.2
Very good
Julie
Couple
Stayed 2 nights in April 2019

Very good”

Stayed one night - there was some confusion at check-in (we had a 2-night stay, but arrived late), and the room had not been fully cleaned; however, the staff was extremely responsive and handled both issues quickly and satisfactorily). Basic amenities, but a comfortable stay for short-term visit. The location is ideal and within walking distance of the train station, restaurants, and stores.

Reviewed April 17, 2019

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7.2
Very good
Ardy from Netherlands
Couple
Apartment with kitchen
Stayed 2 nights in July 2019

Staff is excellent, location right in the centre, facilities a bit worn.”

When I arrived with 2 heavy suitcases in the rain and I was not to pleased with my 4th floor apt (no lift) staff went out of its way to get us a better room so we could use an elevator while the hotel was booked out. I was very pleased with that helpfulness. Breakfast was great too. So you get quite some bang for your buck.

Reviewed July 22, 2019

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7.2
Very good
Carol from United States
Couple
Comfort Plus Room
Stayed 1 night in April 2019

Good location and staff. Noisy street”

Superior room quite small - no sitting area as in description. No air conditioning so left doors open for air - street/people noise until 3am and garbage collection at 7am. Wonderful location and very helpful front desk staff.

Reviewed April 26, 2019

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7.2
Very good
majed from Saudi Arabia
Couple
Stayed 1 night in July 2019

Nice hotel”

Staff are very helpful.. hotel is small, quite and located well

Reviewed July 07, 2019

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4.0
Lizeola from Namibia
Couple
Stayed 4 nights in December 2018

Sub-standard”

1. Staff don’t help you with your luggage 2. Staff never greet you when you enter or leave the hotel- they stare at the computer monitor acting like they’re busy 3. The bathroom in room 140 smelt awful, luckily I went to lush and bought bath bombs- lasted a little while but the smoggy smell was still over powering- I then went to Albert Heijn to get scented candles which made a bigger difference. 4. Towels never smelt clean so I used my own wash rag 5. Staying in room 140 is close to the exit onto the courtyard, everyone who walks down the stairs makes a noise, I called reception to ask them to put up a consideration sign to let people know that silence should be observed out of respect for other guests, they said they would do it but they didn’t! 6. The kettle on button didn’t work, asked for a replacement, they said they would - once again they didn’t. This was a last resort for us and the only reason we stayed- NEVER AGAIN.

Reviewed January 07, 2019

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4.4
Gayatri from Malaysia
Couple
Stayed 2 nights in April 2018

Nothing great”

Not up to expectations are cleanliness was questionable..

Reviewed February 26, 2019

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10.0
Exceptional
Puspita from Indonesia
Couple
Stayed 3 nights in September 2017

Honeymoon in Haarlem”

We love the Ambassador City Centre Hotel.. Almost no bad thing about this hotel. My husband and I visit Haarlem and stayed 3 night for one of our destination honeymoon place. We were booked standard room but the hotel staff upgrade our room to honeymoon suite. The room quite large and has a second floor plus a balcony. The bathroom also quite big for european hotel size. It comes with a bathtub also. The hotel location in the heart of city center and near bus stop. I had lovely time in haarlem and city near it. Thanks to Ambassador city centre hotel for making my honeymoon in Haarlem so wonderful. Rini & Gilang

Reviewed September 12, 2017

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