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Berjaya Penang Hotel
Berjaya Penang Hotel
Berjaya Penang Hotel
Berjaya Penang Hotel
Berjaya Penang Hotel
Berjaya Penang Hotel
Berjaya Penang Hotel

Removed from saved list

7.3

Very good

9,233 reviews

9,233 reviews

Housekeeping144
Shops34
View31
See map

7.9

Very good

Location rating score

Very good location - 1.44 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Midland Park Centre

60 m

College Square

220 m

Church of the Immaculate Conception

240 m

Tanjung Medical Centre

260 m

Buppharam Buddist Temple

340 m

Popular landmarks
Cheong Fatt Tze - The Blue Mansion

3.4 km

Armenian Street

3.8 km

Khoo Kongsi

3.9 km

Pinang Peranakan Mansion

4.1 km

Penang Fort Cornwallis

4.2 km

Closest landmarks
Singapore women's specialist centre

110 m

North Wing

140 m

Heart Centre

180 m

Dietetics

190 m

Surau

210 m

Berjaya Penang Hotel

1 stop Midlands Park, Jalan Burmah, Georgetown, Penang, Malaysia, 10350 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

990 meters to Penang Botanical Gardens

Front desk [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [outdoor]

Fitness center

Shops

Coffee shop

This property is in high demand!

56 travelers have booked today.

Value for money7.3
Distance to city center7. Km
Location rating7.9
Nearest airportPenang International Airport (PEN)
Distance to airport15.6 km

Rooms available at Berjaya Penang Hotel

Superior
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Connecting Room
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Family Rooms
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds and 1 king be...
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Junior Suite
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed or 1 queen bed
Enter dates to see prices
Super Single room
...
  • Room size: 19 m²/205 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Leisure Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
JUNIOR SUITE (KING SIZED BED)
...
  • Shower and bathtub
Enter dates to see prices
FAMILY ROOM (01 KING SIZED & 02 SINGLE BEDS OR 04 SINGLE BEDS)
...
  • Shower and bathtub
Enter dates to see prices
FAMILY ROOM (01 KING SIZED & 02 SINGLE BEDS OR 04 SINGLE BEDS)
...
  • Shower and bathtub
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Berjaya Penang Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Berjaya Penang Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Berjaya Penang Hotel. Western breakfast is available for guests. There's an additional charge of 20 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Berjaya Penang Hotel?

Berjaya Penang Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Berjaya Penang Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Berjaya Penang Hotel. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Berjaya Penang Hotel?

On-site venues and convenient event services make Berjaya Penang Hotel an ideal choice for hosting events such as corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Berjaya Penang Hotel?

Berjaya Penang Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Berjaya Penang Hotel?

Restaurants including Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear are popular in Berjaya Penang Hotel’s neighborhood which is known as Georgetown.

What popular shopping places are close to Berjaya Penang Hotel?

Shopping options in Berjaya Penang Hotel’s Georgetown neighborhood include Prangin Mall, 1st Avenue Mall and Midland Park Centre.

What are popular attractions near Berjaya Penang Hotel?

Guests at Berjaya Penang Hotel can easily visit Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi located in the Georgetown area.

What popular natural sightseeing spots are close to Berjaya Penang Hotel?

Berjaya Penang Hotel’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

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Explore the neighborhood

What people love about Berjaya Penang Hotel

  • 8

    Very good
    Location

    "This hotel is centrally located in Jalan Burmah and has been an important icon for more than 30 years."

    Nirmala

    |

    December 1, 2022

  • 8.4

    Excellent
    Breakfast

    "The reason I choose this place is because it caters vegetarian breakfast buffet and since my mom is one, she enjoyed!"

    Devarubini

    |

    December 1, 2022

  • 8.8

    Excellent
    Staff 

    "Staffs are friendly and helpful."

    Aana

    |

    November 28, 2022

Property ranking|Compared to 2,550 Penang properties
See all rankings
Room comfort score
6.9/10
Cheapest price score
Room size
13 sqm.
Couples review score
7.4/10
Better than
92
%
of Penang properties
Better than
91
%
of Penang properties
Bigger than
85
%
of Penang properties
Better than
84
%
of Penang properties
Overall rating:

7.3

Very good
9,233 reviews
Cleanliness
7.2
Facilities
7.0
Location
7.9
Read all reviews >
What travelers say they love:
Clean and comfort hotel with warm surrounding
Heryza from Malaysia
Business traveler
More about Berjaya Penang Hotel

More about Berjaya Penang Hotel

Berjaya Penang Hotel

Whatever your reason for visiting Penang, Berjaya Penang Hotel is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Penang are yours with a stay at Berjaya Penang Hotel, located just 4.1 km from the famous Pinang Peranakan Mansion.
The superior services and facilities offered at Berjaya Penang Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Berjaya Penang Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Berjaya Penang Hotel. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer provided in some guest bathrooms.


Dining and things to do

Wake up with no worries at Berjaya Penang Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Berjaya Penang Hotel which has a selection of halal options.
Never let a day go wasted when you're at Berjaya Penang Hotel with all the activities and facilities provided. The many offerings at Berjaya Penang Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Dining and things to do

Wake up with no worries at Berjaya Penang Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Berjaya Penang Hotel which has a selection of halal options.
Never let a day go wasted when you're at Berjaya Penang Hotel with all the activities and facilities provided. The many offerings at Berjaya Penang Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

With its convenient location, the hotel offers easy access to all Penang has to offer. Your first day during your stay at Berjaya Penang Hotel should include a visit to Chew's Jetty located 4.3 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 3.3 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 91% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.
This accommodation beats more than 92% of competition in the city on room comfort.

Amenities and facilities
Good
Facilities

7

Most talked about facilities

Housekeeping

247 mentions

Breakfast

116 mentions

Food & Dining

88 mentions

Internet

78 mentions

Languages spoken

  • English
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
Restaurants on site

The Cafe

  • Cuisine: International, Local
  • Menu: A-la-carte
Location
1 stop Midlands Park, Jalan Burmah, Georgetown, Penang, Malaysia, 10350
Very good
Location

7.9

Airports

  • Penang International Airport (PEN)
    15.6 km 30 min drive
  • Sultan Abdul Halim Airport (AOR)
    85.5 km

Public transportation

  • Komtar Bus Terminal
    3.3 km
  • Penang Hill Railway Station
    4.3 km

Hospital or clinic

  • Singapore women's specialist centre
    110 m

Shopping

  • Batu Ferringhi Night Market
    7.9 km

Convenience store

  • 7 Eleven
    20 m

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • Cheong Fatt Tze - The Blue Mansion
    3.4 km
  • Armenian Street
    3.8 km
  • Khoo Kongsi
    3.9 km
  • Pinang Peranakan Mansion
    4.1 km
  • Penang Fort Cornwallis
    4.2 km
  • Chew's Jetty
    4.3 km
  • Kek Lok Si Temple
    5.3 km
  • Batu Ferringhi Beach
    7.8 km
  • Entopia
    10.2 km
  • Escape Theme Park
    10.3 km

Nearby landmarks

  • Midland Park Centre
    60 m
  • Singapore women's specialist centre
    110 m
  • North Wing
    140 m
  • Heart Centre
    180 m
  • Dietetics
    190 m
  • Surau
    210 m
  • Penang Adventist Hospital
    220 m
  • College Square
    220 m
  • Church of the Immaculate Conception
    240 m
  • Specialists Complex
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • Domestic rate is exclusive for Malaysian citizen only. Guest who are not local Malaysian can still enjoy our other promotions/ offers
  • Guests have to present a valid Malaysian ID if they book Malaysian Only Room Type. An additional charge will incur if the guest failed to present a valid Malaysian ID
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center7. Km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)20 MYR
  • Daily Internet/Wi-Fi fee25 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants1
  • Number of rooms 320
  • Room voltage240
  • Year property opened1996
  • Most recent renovation2018
Property announcements

Hotel parking is limited and based on first come first serve basis. Alternately guest can park at B1 in shopping mall parking which will be RM 4 per entry.

Reviews of Berjaya Penang Hotel from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.2
Facilities7.0
Location7.9
Room comfort and quality6.9
Service7.5
Value for money7.3
High score for Penang
Rating
9+ Exceptional (600)
8-9 Excellent (500)
7-8 Very Good (1,160)
6-7 Good (810)
<6 Below Expectation (1,294)
Time of the year
Mar - May (847)
Jun - Aug (1,118)
Sep - Nov (1,131)
Dec - Feb (1,268)
All guests (7,419)
All room types
All languages

Show reviews that mention 

Showing 4,364 verified guest comments
12345
9.6
Exceptional
Chong from Malaysia
Couple
Superior Room - Malaysian Only
Stayed 1 night in May 2022

Great location, Bad Lift Access”

First time staying at the hotel, the rooms were well prepared upon our arrival and clean although a bit old. The location of the hotel is very good and we do not have to drive out to look for food. It is only 800m away from the Gurney Street Food Hawker Center where you can find lots of delicacies. The only negative thing about this hotel is the lift access to the designated hotel rooms, it is very, very slow. While we are fortunate to stay at a high floor where we can get in the lift first when descending to the hotel lobby, there were several grumpy guests staying at the mid-level floors entering the lifts complaining about the speed and size of lifts. Hotel carparks (at level B2) were also very limited and it was full when we arrived. Hence, we need to park at a public area (level B1) where were charged RM4 flat rate if you are a hotel guest. The way to the hotel lobby from level B1 is freaking creepy and not well maintained and a little foul smelling. The hotel staff are great! Helpful and friendly, check in was efficient and we were given a room with a really nice view of Gurney. Thank you to the staff of Berjaya Penang Hotel for making our rooms great and memorable!

Reviewed May 30, 2022

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Dear Chong, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We are so happy to note that you were thoroughly enjoyed the hotel location, services and food. Our staff always try to take the very best care of all our guests and we are glad you enjoyed our hospitality. I apologize that our elevator modernization project resulted in longer wait times and ultimately detracted from your experience with us. Unfortunately your stay coincided with the very beginning of this undertaking. Once again I apologize for theIt was our pleasure to have you stayed with us and we look forward your next visit.

Responded June 03, 2022
Berjaya Penang Hotel
10.0
Exceptional
Periakaruppan from Malaysia
Family with teens
Deluxe Connecting Room
Stayed 1 night in December 2021

Stay Experience”

1. Location is very strategic - Within short distance to the famous Gurney Drive Food Centre and several other tourist attractions in Penang. 2. Staffs very very helpful, courteous and friendly. 3. Compliance to COVID Prevention SOP were very much in order and strictly adhered which gives a very safe feeling throughout the stay 4. A very decent spread of local and other cuisines during breakfast including safe measures in ensuring prevention of potential COVID spread with issuing of disposable gloves, sanitizing of seating facilities plus safe distancing. 5. Overall, it was a very good value for the price and a pleasant stay that surely deserves a thumbs up in recommending this hotel to others.

Reviewed December 29, 2021

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Dear Periakaruppan, Thank you for taking the time to share your review with us. We are very glad to know you were pleased with the hotel overall. It is feedback like yours which motivates us. Your comments will be shared with our entire staff. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We look forward to hosting your stay once again and continuing to meet your expectations. We look forward to having you back with us soon.

Responded December 29, 2021
Berjaya Penang Hotel
10.0
Exceptional
Siew from Malaysia
Couple
Superior
Stayed 1 night in December 2021

good service, free car park, clean service”

bell boy was very friendly in explaining the services and helping us to take up the luggages. there is a free carpark, swimming pool. room is clean and enough toiletries. the breakfast is free and got everything you need for breakfast from english breakfast to local breakfast. bang for the buck !

Reviewed January 03, 2022

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Dear Siew, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Responded January 05, 2022
Berjaya Penang Hotel
10.0
Exceptional
Ingrid from Australia
Group
Superior
Stayed 4 nights in January 2019

best place to stay when you need to go to Adventist Hospital”

This hotel's location is very convenient for those who needs to go to Adventist Hospital. 5mins walking distance to the hospital, 7-eleven next door. very helpful & friendly staffs. There are 2 downsides though : 1. The the main entrance is stairs which is not so convenient for elderly and the lift from the ground floor is located at the back, have to pass the carpark. 2. The other one is whenever next door or upstair room used the toilet, you can hear the flushing noise, very loud the water coming through the pipe. It's annoying at night.

Reviewed January 04, 2019

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10.0
Exceptional
norhanis from Malaysia
Family with young children
Junior Suite
Stayed 2 nights in October 2021

Perfect hotel for me”

I stayed 2 nights and the junior suite is spacious and clean. Many guests stayed there because it is affordable and worth staying at Berjaya Penang. The staff are friendly and helpful. Buffet was cheap and good. I would definitely stay there again.

Reviewed November 01, 2021

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Dear Guest, Thanks for staying with us! We truly appreciate your review.

Responded November 08, 2021
Berjaya Penang Hotel
9.6
Exceptional
NURFARIZAH from Malaysia
Couple
Superior
Stayed 1 night in November 2021

Affordable stay”

Since we made our bookings at a very last min because our flight rescheduled by the airlines, we decided to stay for 1 night at Berjaya Penang Hotel. Its price is affordable compared to other options that we had. It was a bit off because one of the towel provided has stain on it. And it was a bit confusing with the basement parking since we entered at the wrong parking entrace and we couldn't find the hotel elevator. We're supposed to enter at the second entrance where we are allowed to get a free parking for hotel visitors. The thing that I will look most when I stay at any hotels is the shower water pressure. Here at Berjaya Penang Hotel the shower water pressure is strong. 👍🏼 Nasi lemak including its sambal that was provided during breakfast at the hotel restaurant was delish! Kudos to the chef. Overall, the rest was okay and acceptable considering it is an old hotel.

Reviewed November 29, 2021

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Thanks so much for taking the time to share your kind comments. It was pleasure to have you. We're so happy we could make your stay wonderful. We look forward to having you again as a guest in our hotel.

Responded November 30, 2021
Berjaya Penang Hotel
10.0
Exceptional
Budi from Malaysia
Couple
Standard Room
Stayed 1 night in June 2022

very close to adventist hospital”

just across the road, you can reach hospital,.. and very good for the people that need urgent access... although the place are already old place, but they do good to keep it maintained. very clean.

Reviewed June 14, 2022

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Dear Budi, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We’re sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

Responded June 14, 2022
Berjaya Penang Hotel
9.6
Exceptional
srijantini from Indonesia
Business traveler
Superior
Stayed 3 nights in July 2019

Great location, helpful staff, nice room.”

Location close to so many restaurant, hawkers, and hospital. We stay at 1612. Room has good lighting, clean, complete with iron board, and there is a handphone to bring for local phone or browsing. So thoughtful. It’s very interesting that the hotel also provide cooking book from master chef for guest to read in the room. Usually the book/ magazine is about tourist destination around the city. Bathroom has bathtub only with shower, not really convenience for older people. Refrigerator not working well. Safety deposit box very small, cannot put laptop inside. Entrance lobby from Ground floor is dirty, wet, and dark. Overall, this is a nice hotel. We will stay here again and recommend to our friends .

Reviewed August 01, 2019

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Dear Guest, Thanks for staying with us! We will take note on your feedback.

Responded August 06, 2019
Berjaya Penang Hotel
10.0
Exceptional
Irma from Malaysia
Family with teens
Family Rooms
Stayed 2 nights in August 2020

Great Stay”

We stayed at their family room at 22nd floor. Room was so spacious with seating area. We had relaxing time, soaking in the bath tub after long days of sightseeing. Beds and pillows were comfy. The views frm our room was breathtaking. Walking distance to Gurney Plaza & Gurney Drive Famous Pasembor.. We will be back!!! Thank you Berjaya Hotel ❤️

Reviewed September 04, 2020

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Dear Guest, Thanks for staying with us! We truly appreciate your review. Its was our pleasure to serve you better.

Responded September 04, 2020
Berjaya Penang Hotel
10.0
Exceptional
Daniel from Malaysia
Family with young children
Family Rooms
Stayed 2 nights in October 2021

Luvly staycation~”

Berjaya Hotel Penang~ Family Rooms 1301~ 1 king bed..4 pillows + bolster.. 1 super single bed..2 pillows + bolster.. 1 single bed..2 pillows + bolster.. Luvly....spacious...eventho hotel can be categorized as antique (last know as Georgetown City Hotel if I'm not mistaken - already existed long long time ago) Very nice for those who need Shortstaycation... Staff : 5/5 friendly Room : 5/5 spacious Locality : 5/5 near to town Suggested... recommended...luvly...

Reviewed October 16, 2021

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Dear Guest, Thanks for staying with us! Your feedback is greatly appreciated.

Responded October 23, 2021
Berjaya Penang Hotel
10.0
Exceptional
Ah from Malaysia
Solo traveler
Standard Room
Stayed 1 night in November 2021

9.1 marks. Worth it. Breakfast delicious n variety, good location”

1. Breakfast delicious n variety. 2. Good staff performance, help me took luggage, keep luggage, friendly n polite, helpfull, counter service efficient. 10 marks. 3. Good location, 5 minutes walk to gurney plaza, bus stand taxi stand in front of hotel.

Reviewed November 07, 2021

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Dear Guest, Thanks for staying with us! We truly appreciate your review.

Responded November 08, 2021
Berjaya Penang Hotel
10.0
Exceptional
Siti from Malaysia
Couple
Superior
Stayed 1 night in June 2022

Pleasant stay”

Location is good. Not far from the main attractions in Penang. Room is decent. Furnishings are old but that is ok. All are functional. Staffs are friendly. Hotel is clean. Reasonably priced too

Reviewed July 04, 2022

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Dear Siti, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Responded July 05, 2022
Berjaya Penang Hotel
10.0
Exceptional
Razana from Malaysia
Family with teens
Junior Suite
Stayed 1 night in January 2022

I will stay here again.”

I am very satisfied because the room is clean, the staff is good, comfortable. I was booking a junior suite, a spacious room and there were two TVs

Reviewed January 04, 2022

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Dear Razana, Thank you for taking the time to share your review with us. We are certainly delighted to note that our services and facilities have exceeded your expectations in every way. We look forward to see you again in the very near future.

Responded January 05, 2022
Berjaya Penang Hotel
10.0
Exceptional
Jamaica from Philippines
Solo traveler
Room Assigned on Arrival
Stayed 4 nights in May 2022

Best in the area”

Had a wonderful stay at Berjaya. This is one bus away from Georgetown main, but this is a stone throw to the Pulau Tikus area with great food and good cafes. There is also a bus stop in front of the hotel for easy access to public transportation.

Reviewed May 19, 2022

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Dear Jamaica, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Responded May 25, 2022
Berjaya Penang Hotel
10.0
Exceptional
NUR from Malaysia
Family with young children
Superior
Stayed 1 night in March 2022

Comfortable Stay!”

Never expected to have bolster in the room that make my sleep is more comfortable. Have parking lot to park car inside the building. Friendly & helpful staff.

Reviewed March 21, 2022

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Dear Nur, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We’re sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

Responded March 21, 2022
Berjaya Penang Hotel
10.0
Exceptional
Nadia from Malaysia
Solo traveler
Stayed 2 nights in October 2019

Worth every cent”

I booked with promo price and it was beyond worth it. The room was really comfy, the staffs were friendly and the view is superb. I got to see the city, the Penang bridge, the beach all through my room's window. Nothing to complaint, really.

Reviewed November 13, 2019

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Dear Guest, Thanks for staying with us! We appreciate your feedback.

Responded November 19, 2019
Berjaya Penang Hotel
10.0
Exceptional
Isnainy from Malaysia
Family with young children
Junior Suite
Stayed 2 nights in December 2021

Great holiday with family”

It was a last minute holiday and the rate was reasonable. It’s an old hotel but well-maintained. Room was spacious (junior suite) suitable for a small family. The only thing is the toilet is a bidet type, we prefer normal hose pipe. Overall all good!

Reviewed December 31, 2021

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Dear Isnainy, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Responded January 03, 2022
Berjaya Penang Hotel
10.0
Exceptional
Noreen from Malaysia
Family with young children
Superior
Stayed 1 night in March 2022

Good hotel”

The room is clean and tidy with strategic location. Easy to find shops. The staff also very friendly. My family enjoy our stay

Reviewed March 14, 2022

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Dear Noreen, Thank you for taking the time to share your review with us. We are so pleased to know that we met expectation in most aspects of our hotel location, clean room and service, and to read that overall, it turned out to be a great holiday. We look forward to welcoming you back in the near future.

Responded March 14, 2022
Berjaya Penang Hotel
10.0
Exceptional
NORA from Malaysia
Couple
Standard Room
Stayed 2 nights in March 2022

Recommended!”

Pros: -great service from all the staff! -location is very near to eateries around georgetown -this hotel has 7e so if u need some essential can easily get from there Cons: -i get single beds instead of twin bed -have to wait for the lift cuz 1 broke down during my stay

Reviewed March 17, 2022

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Dear Nora, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.

Responded March 18, 2022
Berjaya Penang Hotel
10.0
Exceptional
SP from Malaysia
Couple
Standard Room
Stayed 4 nights in February 2019

Excellent Service and Great Food!”

Staff were all very helpful and courteous. Good breakfast buffet spread that were all delicious local foods. We only had positive experience and highly recommend this hotel that cares about their guests.

Reviewed February 17, 2019

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