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Voco Venice Mestre The Quid
Voco Venice Mestre The Quid
Voco Venice Mestre The Quid
Voco Venice Mestre The Quid
Voco Venice Mestre The Quid
Voco Venice Mestre The Quid
Voco Venice Mestre The Quid

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8.8

Excellent

1,580 reviews

1,580 reviews

Housekeeping5
Breakfast4
See map

7.2

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Cannaregio 10.7 km
Basilica di Santa Maria Gloriosa dei Frari 11.0 km
Ponte di Rialto 11.4 km
Teatro La Fenice 11.6 km
Peggy Guggenheim Collection 11.8 km
Piazza San Marco 11.8 km
Campanile di San Marco 11.9 km
Basilica di San Marco 11.9 km
Doge's Palace 11.9 km
Ponte dei Sospiri 12.0 km
Nearby landmarks
Via Saragat 180 m
Virgin Active 190 m
Clinica Torre Eva 200 m
Medical Salus Trinity 310 m
Ospedale Villa Salus 390 m
Parco del Partigiano 570 m
Auchan 700 m
Venezia Mestre Ospedale Train Station 750 m
Dell' Angelo Hospital 950 m
Bosco di Carpenedo 980 m

Voco Venice Mestre The Quid

Via Terraglio 15, Mestre, Venice, Italy, 30174 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mestre part of Venice, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Piazza San Marco. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Sparkling clean

750 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Fitness center

Game room

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Venice every 7 minutes on Agoda.com
Value for money8.3
Location rating7.2
Nearest airportVenice Marco Polo Airport (VCE)
Distance to airport8.7 km

Rooms available at Voco Venice Mestre The Quid

Excellent
Room comfort & quality

8.2

Standard Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 queen bed and 1 sofa bed ...
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1 Queen Bed Premium
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 queen bed
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1 King Bed Standard
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 king bed
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1 Queen Bed Standard Accessible
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
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1 Queen Bed Standard With Sofa Bed
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 sofa bed and 1 double bed...
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Premium Room
...
  • Room size: 23 m²/248 ft²
  • Shower
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1 Queen Bed Standard
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
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2 Single Beds Standard
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 2 single beds
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FAMILY ROOM 1 QUEEN 2 SINGLE BEDS,FAMROO,SOFBD1
...
  • Room size: 48 m²/517 ft²
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Executive Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at Voco Venice Mestre The Quid?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Voco Venice Mestre The Quid?

Voco Venice Mestre The Quid is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 8 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Voco Venice Mestre The Quid also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Voco Venice Mestre The Quid has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Voco Venice Mestre The Quid?

Start your mornings right, with the continental and buffet breakfast options offered at Voco Venice Mestre The Quid. Adults can enjoy breakfast offered with an additional charge of 6 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Voco Venice Mestre The Quid?

Voco Venice Mestre The Quid features an on-site restaurant for your dining convenience.

What is the smoking policy at Voco Venice Mestre The Quid?

Voco Venice Mestre The Quid does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Voco Venice Mestre The Quid?

The closest train, metro, or bus station to Voco Venice Mestre The Quid is Venezia Mestre Ospedale Train Station, 750 m away.

What restaurants are nearby Voco Venice Mestre The Quid?

Voco Venice Mestre The Quid is located in Mestre, famous for good restaurants such as caffe la serra, Il Centro and Oyster Pub Ristorante.

What popular shopping places are close to Voco Venice Mestre The Quid?

Shopping options in Voco Venice Mestre The Quid’s Mestre neighborhood include Arcadia.

What are popular attractions near Voco Venice Mestre The Quid?

Voco Venice Mestre The Quid is located in Mestre area, which is famous for attractions such as Parco del Partigiano, Giardino Piazzale Giustignani and Parco Hayez.

What popular natural sightseeing spots are close to Voco Venice Mestre The Quid?

Voco Venice Mestre The Quid is located within Mestre, which makes it conveniently close to natural sights including Bosco di Carpenedo, Roberto Terzi and Bosco dell'Osellino.

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Explore the neighborhood

What people love about Voco Venice Mestre The Quid

  • 10

    Exceptional
    Location

    "Strategically located with plenty of modern amenities around e.g."

    Jasemin

    |

    September 6, 2021

  • 10

    Exceptional

    "Every time we came to Venice, we chose to stay at Best Western Quid hotel."

    Shubai

    |

    February 18, 2021

  • 10

    Exceptional

    "Overall was good."

    Robert

    |

    May 24, 2019

Overall rating:

8.8

Excellent
1,580 reviews
Cleanliness
8.8
Facilities
8.1
Location
7.2
Read all reviews >
More about Voco Venice Mestre The Quid

More about Voco Venice Mestre The Quid

Voco Venice Mestre The Quid

With a wide range of services catered to both business and leisure travelers, Voco Venice Mestre The Quid makes sure you get the best out of your stay.
Voco Venice Mestre The Quid offers numerous on-site facilities to satisfy even the most discerning guest. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Venice can be assisted with the shuttle services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Voco Venice Mestre The Quid.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.


Dining and things to do

Wake up with no worries at Voco Venice Mestre The Quid, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. Voco Venice Mestre The Quid has vending machines that provide round-the-clock refreshment, at low cost.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Voco Venice Mestre The Quid has a range of activities that will meet your needs. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

Voco Venice Mestre The Quid provides an excellent base for exploring the sights of Venice in-depth. Photograph yourself in front of Basilica di San Marco located 11.8 km away, which people travel great distances to see. You're sure to want to visit Ponte di Rialto located 11.3 km away, among the most sought-after photographs for anyone visiting Venice.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

6 mentions

Housekeeping

3 mentions

Food & Dining

2 mentions

Taxi

2 mentions

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
Restaurants on site

Mover

  • Cuisine: Italian
  • Menu: Buffet
Location
Via Terraglio 15, Mestre, Venice, Italy, 30174
Very good
Location

7.2

Airports

  • Venice Marco Polo Airport (VCE)
    8.7 km 15 min drive
  • Treviso-Sant'Angelo Airport (TSF)
    16.0 km

Public transportation

  • Venezia Mestre Ospedale Train Station
    750 m
  • Venezia Carpenedo Train Station
    1.1 km

Hospital or clinic

  • Clinica Torre Eva
    200 m

Convenience store

  • NaturaSi
    1.5 km

Cash withdrawal

  • ATM
    20 m
What's nearby

Popular landmarks

  • Cannaregio
    10.7 km
  • Basilica di Santa Maria Gloriosa dei Frari
    11.0 km
  • Ponte di Rialto
    11.4 km
  • Teatro La Fenice
    11.6 km
  • Peggy Guggenheim Collection
    11.8 km
  • Piazza San Marco
    11.8 km
  • Campanile di San Marco
    11.9 km
  • Basilica di San Marco
    11.9 km
  • Doge's Palace
    11.9 km
  • Ponte dei Sospiri
    12.0 km

Nearby landmarks

  • Via Saragat
    180 m
  • Virgin Active
    190 m
  • Clinica Torre Eva
    200 m
  • Medical Salus Trinity
    310 m
  • Ospedale Villa Salus
    390 m
  • Parco del Partigiano
    570 m
  • Auchan
    700 m
  • Venezia Mestre Ospedale Train Station
    750 m
  • Dell' Angelo Hospital
    950 m
  • Bosco di Carpenedo
    980 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-18 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee8 EUR
  • Travel time to airport (minutes)8

Extras

  • Breakfast charge (unless included in room price)6 EUR
  • Daily Internet/Wi-Fi fee0 EUR

The property

  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 128
  • Room voltage220
  • Year property opened2010

Parking

  • Daily parking fee0 EUR

Reviews of Voco Venice Mestre The Quid from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.8
Facilities8.1
Location7.2
Room comfort and quality8.2
Service8.7
Value for money8.3
High score for Venice
Rating
9+ Exceptional (18)
8-9 Excellent (16)
7-8 Very Good (16)
6-7 Good (10)
<6 Below Expectation (11)
Time of the year
Mar - May (19)
Jun - Aug (27)
Sep - Nov (20)
Dec - Feb (5)
All guests (112)
All languages

Show reviews that mention 

Showing 71 verified guest comments
1234
9.0
Exceptional
Sanjeev from United Kingdom
Couple
Stayed 2 nights in May 2015

Very good hotel”

very Clean, very friendly and fee water and snacks.

Our stay at Best western plus quid hotel was very good, the driver was already on the airport to pick us. The hotel is very clean and staff is very friendly. The hotel also offers complementary snacks, water, tea and coffee in the room. The only downside is if you are visiting Venice the frequency of the bus is every 1/2 hour and it is very full and takes around 30 minutes to reach Venice. The room service menu is very limited. The restaurant offers good choices in cocktails and food.

Reviewed May 04, 2015

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8.8
Excellent
Lea from United States
Family with teens
Stayed 2 nights in October 2017

Very good hotel ”

Staff are nice & very helpfull. Buffet breakfast is plenty and good value for money at €4 per person. Hotel is close to the airport and very near a bus stop, where you can get a metro going to Venice city center. Room is spacious and clean. Got the amenities we needed for our few days stay including daily complimentary bottled water. They offer airport shuttle for a reasonable fee of €6 per person. For convinience, you can also buy roundtrip metro tickets from the front desk for €3 per person ( same price as when you get it at the station), Remember to validate your metro tickets upon using. It's also good to know that on certain days, the last trip for tram going back to the hotel is at 22:41. You can get more information at the front desk including Venice city center map. Overall, we had a very good stay at this Best Western hotel and would stay here again when in Venice.

Reviewed October 09, 2017

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10.0
Exceptional
Shubai from France
Family with young children
2 Single Beds Standard
Stayed 2 nights in February 2021

Very nice experience ”

The bed is exactly the right comfort, shower and washing room facilities are very nice. Every time we came to Venice, we chose to stay at Best Western Quid hotel.

Reviewed February 18, 2021

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8.0
Excellent
Patricia from Spain
Couple
Stayed 1 night in September 2018

Very good”

We were pleasantly surprised by the Best Western Quid Plus. The rooms were spacious, clean with excellent bathrooms. The staff were very helpful and treated us in a very kind and pleasant manner, seeing to all our needs and full of essential information. The breakfast area was clean and tidy, but the essential elements of a cooked breakfast were not replenished quickly enough leaving you without one part or another. However, we do understand the difficulty of providing good hot food on a constant basis. So overall we would certainly recommend this hotel.

Reviewed October 01, 2018

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9.0
Exceptional
Oliver from United Kingdom
Couple
Stayed 2 nights in December 2015

Oh what money can buy”

breakfast buffett, clean room, attentive staff

We stayed here for New Years Eve and the hotel offered a shuttle into Venice for the fireworks. They were very helpful in providing information on the way back (train then taxi) and even had extended breakfast hours the next day for the hungover and tired. The staff answered all our questions thoroughly and provided information on public transit. They even provided a free shuttle to the tram station so that we could take the tram into Venice for sightseeing. The room was clean, spacious, and modern. The breakfast buffet offered an amazing spread of food.

Reviewed January 08, 2016

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6.3
Good
Najla
Couple
Stayed 2 nights in October 2012

Smart choice if planning a trip to Venice”

Economical option versus Venice hotels, great rooms

Pros: -Best Western Quid Hotel has great rooms, nicely furnished interiors. The building looks newly constructed and well maintained. -It is an economical option versus the hotels in Venice, and there is a bus stop right in front of the hotel which goes to Venice twice every hour. (The last bus back is around 8 PM, after which you have to take the train-details available at reception) -Reception has maps marking the nearby bus stops, mall, etc which is helpful. -Although there is not much around the hotel, there is a mall at walking distance with restaurants, clothes,groceries, conveniently available. Cons: -The hotel does not have 24 hour room service, in fact throughout the 2 nights' stay, we could not figure out when the restaurant/room service is open since every time we called it was not yet open or already closed (the timings mentioned in the room brochure are outdated)

Reviewed October 28, 2012

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8.3
Excellent
PANG from Hong Kong SAR, China
Couple
Stayed 1 night in April 2015

Nice staff, clean and new room”

Hotel staffs are nice, able to provide all useful information and direction to center of Venice. The room is clean and the size is good with a 2 seats sofa. The breakfast is fair.

Hotel staffs are nice, able to provide all useful information and direction to center of Venice. The room is clean and the size is good with a 2 seats sofa. Location of the hotel is a bit away from Venice, you need to take 30 minutes bus there.

Reviewed April 28, 2015

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10.0
Exceptional
SANDRA from United States
Couple
Stayed 1 night in August 2016

Best Western Plus Quid Hotel Venice - Great Hotel”

Really enjoyed this hotel and it is in a great location. Room was nice and roomy with a small sofa for sitting in it. This was very nice and comfortable. Room décor was great. Hotel had a nice restaurant, outside patio sitting, and a great bar area. Close to walk to shopping mall with restaurants, McDonalds, grocery store, and other stores in it. We walked to the McDonald's from this hotel. Staff was very friendly, nice, and helpful. Only recommendation would be to put shower door on the open area of the shower. It is hard not to get a lot of water on the bathroom floor even with pointing the water toward the back wall of the shower. I would stay at this hotel again. Really loved it.

Reviewed August 22, 2016

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7.7
Very good
Wee from Singapore
Couple
Stayed 2 nights in May 2014

A nice, comfortable stay”

Quiet surroundings, spacious rooms and good breakfast spread

The hotel is located outside of both town center and the main Venice tourist area. There is a convenient public bus service every 30 minutes to the Venice tourist area. The hotel surroundings are nice and quiet, especially at night. We enjoyed staying in the spacious room and breakfast spread.

Reviewed May 18, 2014

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7.7
Very good
Michael from Switzerland
Family with young children
Stayed 2 nights in March 2013

Nice and relaxing”

Modern, Clean & near to bus stop

We enjoyed our stay very much, the hotel is modern, it has a water cooker in the room (with coffee & tea) - the city center of Venice is about 30 min away (by bus) - the front desk staff ist very helpful, selling bus ticket for public bus (normal price) - free car parking garage

Reviewed April 08, 2013

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7.3
Very good
Ma from Philippines
Solo traveler
Stayed 1 night in October 2012

Great hotel to stay!”

Room is nice. Design of the hotel and room is vibrant! Love color red theme. Nice food selection.

Its a great place to stay afrer my long trip from dubai to rome and 4 hours trip to venice. Its very relaxing Staffs are helpful and accommodating. Though the hotel is quite far from the bus stop and venice. Its located in the outskirt of venice.

Reviewed October 29, 2012

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8.3
Excellent
LIORA from Israel
Couple
Stayed 2 nights in October 2014

Good modern hotel, ”

Moderrn and large rooms, good parking, close to main roads and shopping center

We had a good rwo nights in the hotel, took the buds to venice next to yhe hotel.

Reviewed November 02, 2014

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8.4
Excellent
Louise from United States
Solo traveler
Stayed 1 night in July 2016

Airport shuttle? hah!”

If this had been just any hotel, I'd give it a very high rating. But I chose it because of proximity to the airport and its "airport shuttle." To my amazement, there were only 2 shuttle runs in the morning: 7:30 (too early for me) and 9:30 (too late). Whoever heard of an "airport hotel" with so infrequent trips to the airport? Live and learn! It wasn't a tragedy: I took the 7:30 shuttle for my 11:35 flight. One other minor thing: I never could get CNN, and the numbers listed in the guide for the tv were not the actual numbers of the 2 English-speaking channels.

Reviewed July 12, 2016

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3.2
Kamaldeen from United Kingdom
Couple
Stayed 1 night in November 2017

Acceptable”

The so called Executive room was extremely cold upon entry had dusty furniture , Only bottle water in the fridge. we had to call the reception to bring us more blanket, not toothpaste nor brush in the bathroom for an hotel of this calibre, The staff are Nightmare from hell, Sergio the Manager just wants to charge me again for a room I paid for over a month ago. He surely knows how to play good cop sizing my wallet up. they charge for breakfast that don't exist. Stay Away from BEST WESTERN PLUS QUID AT VENICE , they are money grabbers!! they don't care if the left me outside past 1am just to see if I can pay again. WOW!!! I don't know where those good reviews came from but I just came back November 20 2017!!! and I wont wish my enemy booking this hotel. even the Cleaners want you out quickly. The reception staff are well rude. especially Sergio and the staff that worked at the on Sunday morning 19th, he actually need to be sacked. no manners at all for foreign guest!!!

Reviewed November 20, 2017

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8.8
Excellent
Inge from Netherlands
Family with young children
Stayed 2 nights in August 2017

Perfect spot from where to discover Venice”

Value for money, breakfast only 4 euro pp and good. Very helpfull and friendly staff who know their way around. You take a local bus to the busstation, 20 min drive and from there you just walk ( follow the crowds if you want to) and be amazed! Hotel highly recommended.

Reviewed August 25, 2017

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8.0
Excellent
Alaa from Bahrain
Solo traveler
Stayed 2 nights in July 2017

Smart choice”

Although the Hotel is considered an Airport hotel but it is 9 km far ,however it is very practical to stay away from main city .there is shuttle bus to and fro airport with extra charge of 6 Euros but still worth as the taxi cost 40 Euros. The receptionist staff are lovely and helpful.Had fast check in and out

Reviewed July 12, 2017

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6.0
Lia from Philippines
Couple
Stayed 2 nights in September 2015

not bad”

convenient, affordable, practical

I would stay there again, staff was helpful and the location was a 20-minute walk to the Mestre Ospedale Station.

Reviewed September 11, 2015

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9.7
Exceptional
Yu from United Kingdom
Couple
Stayed 2 nights in June 2014

Room is big and comfit.shower room is big too. ”

Room size is big and very comfit,staffs are very friendly and helpful,location is not too bad,only 20 mins to Venice town centre

We had fantasy time stay in this hotel...staffs are so gleeful and friendly

Reviewed June 28, 2014

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2.0
Kamaldeen from United Kingdom
Couple
Stayed 2 nights in November 2017

The Worst Experience Ever!! ...”

Firstly when I booked the hotel everything was fine. Then I extended my booking to a month ahead due to flight changes. Agoda told me they spoke to Best Western Quid and the booking was amended fine. On my arrival at Venice at Best Western told me Agoda did not sent them any confirmation of the amendments, so the hotel now wants me to pay again for the booking they already charged me for a month ago, to add to It, the hotel Manager "Sergio" was happy to play good cop, keeping me cold at the front desk for 1hr 45 minutes well into midnight , weighing if he could get extra payment out of me, I told him I had all the confirmation in my email stating the amendments were confirmed so why should I pay again? I could not believe that Best Western Plus with all such ratings are so hungry for cash they would do anything to get more cash out of you. BW wants Agoda to pay again instantly. Although it was Agoda's fault for not sending the booking changes even though they had 3weeks!!! MAD.

Reviewed November 20, 2017

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Dear Kamaldeen, thank you for the time you spent in reviewing our hotel. We are sorry to read that you experienced some issues about your reservation. The booking you made for the 29th of October was non-refundable and non-amendable, so there had to be a misunderstanding when you have been told that the booking was amended fine. The first booking, for these reasons, had to be considered as a no-show. Afterwards, we received the modified voucher of the booking from Agoda, but when we asked for explanation about the matter, no one answered. We regret that you experienced some inconveniences, but we hope you can appreciate our good faith in trying to resolve your issues, contacting the agency, even though, unfortunately, we could not do anything about the matter. We hope you can choose us again, for your future lodging needs in Mestre, Kind regards. Giorgia Gasparini Resident Manager

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Voco Venice Mestre The Quid
4.7
Man from Hong Kong SAR, China
Couple
Stayed 3 nights in September 2013

Bad receptionist, poor transport ”

Clean, new, fair breakfast

Really bad as it's far from Venice. And the public bus all off at night 10pm, very difficult to find other route to the hotel, and u need to walk for a long long time. Moreover, the receptionist is terrible since he/her even can't transfer the call to my room, and even can't recognize I lived there! When my parents called there and told them my full name, the receptionist just say 'no body checked in by my name How ridiculous! It made me feel angry and made my parents felt worry at that moment!

Reviewed July 11, 2014

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