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Bar, C-Hotels Diplomat in Florence
Comfort Room, C-Hotels Diplomat in Florence
Lobby, C-Hotels Diplomat in Florence
Interior view, C-Hotels Diplomat in Florence
Interior view, C-Hotels Diplomat in Florence
a bathroom with a sink and a mirror, C-Hotels Diplomat in Florence
Coffee shop, C-Hotels Diplomat in Florence

Removed from saved list

8.6

Excellent

1,167 reviews

1,167 reviews

Housekeeping48
Breakfast30
Internet2
See map

9.4

Exceptional

Location rating score

Exceptional location - 240 meters from city center
Popular neighborhood
Exceptional for walking
Walkable places
Central Sita Viaggi

110 m

Sogni in Carta

130 m

Stazione di Firenze Santa Maria Novella

140 m

Box Office Mojo

170 m

Joshua Tree Pub

190 m

Popular landmarks
Mercato Centrale - Central Market

540 m

Piazza del Duomo

820 m

Cattedrale di Santa Maria del Fiore

920 m

Galleria dell'Accademia

1.0 km

Piazza della Signoria

1.1 km

Closest landmarks
Garage La Stazione

30 m

Farmacia della Scala

150 m

Consorzio ITA

170 m

Farmacia comunale n°13

190 m

Stazione SMN

190 m

2021

C-Hotels Diplomat

9 Luigi Alamanni Street, Historical Center, Florence, Italy, 50123 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Historical Center part of Florence, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gallerie Degli Uffizi. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Located in heart of Florence

Check-in [24-hour]

Airport transfer

Excellent breakfast

120 meters to public transportation

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

12 travelers have booked today.

Value for money8.5
Location rating9.4
Nearest airportFlorence Airport (FLR)
Distance to airport4.6 km

Rooms available at C-Hotels Diplomat

Very good
Room comfort & quality

7.5

Economy City View Double Room
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Economy Double or Twin Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Triple Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Comfort Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Single Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices
Classic Double or Twin Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
DOUBLE Double Smart with View
...
  • Room size: 13 m²/140 ft²
Enter dates to see prices
Double Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 double bed
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Other
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Classic Triple Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at C-Hotels Diplomat?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to C-Hotels Diplomat?

C-Hotels Diplomat is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. Parking is available for a fee of 30 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Florence with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at C-Hotels Diplomat?

Start your mornings right, with the continental and buffet breakfast options offered at C-Hotels Diplomat. Full american breakfast is available for guests. There's an additional charge of 12 EUR for adults and 12 EUR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at C-Hotels Diplomat?

C-Hotels Diplomat does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to C-Hotels Diplomat?

The closest train, metro, or bus station to C-Hotels Diplomat is Florence Santa Maria Novella Railway Station, 120 m away.

What restaurants are nearby C-Hotels Diplomat?

Restaurants including Trattoria Za Za, Paoli and La Menagere are popular in C-Hotels Diplomat’s neighborhood which is known as Historical Center.

What popular shopping places are close to C-Hotels Diplomat?

Shopping options in C-Hotels Diplomat’s Historical Center neighborhood include Mercato Centrale - Central Market, Sogni in Carta and Poggiali e Forconi Galleria D'Arte.

What are popular attractions near C-Hotels Diplomat?

Guests at C-Hotels Diplomat can easily visit Gallerie Degli Uffizi, Piazzale Michelangelo and Galleria dell'Accademia located in the Historical Center area.

What popular beaches are close to C-Hotels Diplomat?

Guests at C-Hotels Diplomat can easily visit Easy Living - Spiaggia sull'Arno in the Historical Center area.

What popular natural sightseeing spots are close to C-Hotels Diplomat?

C-Hotels Diplomat’s nearby natural sights include Giardino Torrigiani located in the same Historical Center area.

See map

Explore the neighborhood

What people love about C-Hotels Diplomat

  • 10

    Exceptional
    Location

    "The location is great, the room is clean and sizeable."

    Chin

    |

    January 8, 2023

  • 9.2

    Exceptional
    Cleanliness

    "It’s spotless clean, good amenities, good breakfast."

    Sunitha

    |

    November 30, 2022

  • 10

    Exceptional
    Location

    "Excellent location , very close to station."

    BO

    |

    January 26, 2023

Property ranking|Compared to 3,236 Florence properties
See all rankings
Cheapest price score
Location score
9.4/10
Room comfort score
7.5/10
Value for money score
8.5/10
Better than
99
%
of Florence properties
Better than
98
%
of Florence properties
Better than
98
%
of Florence properties
Better than
97
%
of Florence properties
Overall rating:

8.6

Excellent
1,167 reviews
Cleanliness
8.7
Facilities
8.1
Location
9.4
Read all reviews >
What travelers say they love:
The room is clean, new, and comfortable stay!!
Ka from Hong Kong SAR, China
Group
More about C-Hotels Diplomat

More about C-Hotels Diplomat

C-Hotels Diplomat

Wake up to the wonder of Florence with a stay at C-Hotels Diplomat, located only minutes from the heart of the city. Sampling the authentic culture of Florence is easy with a stay at C-Hotels Diplomat, just 1.2 km from Gallerie Degli Uffizi.
The range of services provided by C-Hotels Diplomat ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Florence.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at C-Hotels Diplomat are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
C-Hotels Diplomat promises you a fun-packed holiday with a variety of activities and facilities. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

This is your chance to explore all that Florence has to offer. Pose in front of Piazzale Michelangelo located 2.1 km away, and you can always show your friends the time you went to Florence. Whatever you may be looking to buy on your trip to Florence, chances are you'll find it at Mercato Centrale - Central Market located 540 m away.


Reasons to stay here

Rooms here are cheaper than 98% of accommodations in the city.
This hotel's food and dining score higher than 98% of accommodations in the city.
This hotel scores higher than 98% of accommodations in the city for its location.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

45 mentions

Housekeeping

23 mentions

Internet

8 mentions

Food & Dining

4 mentions

Languages spoken
  • English
  • French
  • German
  • Italian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
Access
  • Cat-friendly
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet

Location

9 Luigi Alamanni Street, Historical Center, Florence, Italy, 50123
Exceptional
Location

9.4

Airports
  • Florence Airport (FLR)
    4.6 km 20 min drive
  • Bologna Guglielmo Marconi Airport (BLQ)
    83.9 km
Public transportation
  • Florence Santa Maria Novella Railway Station
    120 m
  • Firenze Porta A Prato Train Station
    720 m
Hospital or clinic
  • Farmacia della Scala
    150 m
Shopping
  • Mercato Centrale - Central Market
    540 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    20 m

What's nearby

Popular landmarks
  • Mercato Centrale - Central Market
    540 m
  • Piazza del Duomo
    820 m
  • Cattedrale di Santa Maria del Fiore
    920 m
  • Galleria dell'Accademia
    1.0 km
  • Piazza della Signoria
    1.1 km
  • Palazzo Vecchio
    1.1 km
  • Ponte Vecchio
    1.1 km
  • Gallerie Degli Uffizi
    1.2 km
  • Basilica of Santa Croce
    1.5 km
  • Piazzale Michelangelo
    2.1 km
Nearby landmarks
  • Garage La Stazione
    30 m
  • Central Sita Viaggi
    110 m
  • Florence Santa Maria Novella Railway Station
    120 m
  • Sogni in Carta
    130 m
  • Stazione di Firenze Santa Maria Novella
    140 m
  • Farmacia della Scala
    150 m
  • Consorzio ITA
    170 m
  • Box Office Mojo
    170 m
  • Farmacia comunale n°13
    190 m
  • Joshua Tree Pub
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The breakfast is American breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee50 EUR
Extras
  • Breakfast charge (unless included in room price)12 EUR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors5
  • Number of restaurants0
  • Number of rooms 78
  • Room voltage220
Parking
  • Daily parking fee30 EUR

Reviews of C-Hotels Diplomat from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.1
Location9.4
Room comfort and quality7.5
Service8.6
Value for money8.5
High score for Florence
Rating
9+ Exceptional (297)
8-9 Excellent (121)
7-8 Very Good (112)
6-7 Good (36)
<6 Below Expectation (52)
Time of the year
Mar - May (128)
Jun - Aug (174)
Sep - Nov (174)
Dec - Feb (142)
All guests (1,167)
All room types
All languages

Show reviews that mention 

Showing 618 verified guest comments
12345
10.0
Exceptional
Poh from Italy
Solo traveler
Economy Double or Twin Room
Stayed 3 nights in June 2021

Close to train station, modern design room”

Its location is perfect, just opposite the train station, with carrefour express nearby in case you need to do some grocery shopping. Breakfast was served in a tray, which is a good portion to kick-start a great day. Room was modern and well equipped. Bed was comfortable, water pressure was good, I did not experience any fluctuations of hot and cold water supply during my showers, which is a plus point for this hotel. I especially love the shower gel and lotion provided, they smell great. It's definitely worth checking with the front desk whether the minibar is complementary for consumption during your check in. One point worth mentioning, I was upgraded to the sister hotel next door which I got a better room facitilies including a balcony. Based on all the above, I would highly recommend this hotel. It has everything a good hotel has to offer. Don't be put off by its small lobby, what matters is the rest of it.

Reviewed June 27, 2021

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10.0
Exceptional
Poh from Italy
Solo traveler
Economy Double or Twin Room
Stayed 2 nights in June 2021

Great location and value for money”

Its location is perfect, just opposite the train station, with carrefour express nearby in case you need to do some grocery shopping. Breakfast was served in a tray, which is a good portion to kick-start a great day. Room was modern and well equipped. Bed was comfortable, water pressure was good, I did not experience any fluctuations of hot and cold water supply during my showers, which is a plus point for this hotel. I especially love the shower gel and lotion provided, they smell great. It's definitely worth checking with the front desk whether the minibar is complementary for consumption during your check in. Based on all the above, I would highly recommend this hotel. It has everything a good hotel has to offer. Don't be put off by its small lobby, what matters is the rest of it.

Reviewed June 27, 2021

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10.0
Exceptional
Williem from Indonesia
Group
Economy Double or Twin Room
Stayed 1 night in December 2018

SUPER GREAT LOCATION, NICE INTERIORS”

Definitely won't regret choosing this place to stay in Florence. It located exactly in the front of train station, in the heart of the city. The thing I liked the most was the interiors was very nicely decorated, the color tone and the lighting ambiance made our stay was comfortable. The staff always very friendly and helpful, they recommended us the best local recommendations of restaurant and nice shop. We had the best stay in this hotel! totally worth the price

Reviewed January 11, 2019

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10.0
Exceptional
Anna from Bulgaria
Couple
Economy Double or Twin Room
Stayed 4 nights in August 2021

Great hotel!”

Great hotel with a perfect location. The rooms are clean with all amenities. There is a refrigerator in the room and a coffee pot. Towels are changed daily and refilled with coffee and tea. Breakfast is varied and complete. The staff is friendly and willingly cooperates when needed. I am happy with my stay and would stay at this hotel again next time. I recommend with pleasure!

Reviewed August 09, 2021

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10.0
Exceptional
Erica from United States
Solo traveler
Single Room
Stayed 2 nights in October 2021

Exactly what I needed”

I needed a last-minute place to stay in Florence for a week. The location was perfect. It is close to the station and to the "attractions". I always felt safe walking around the area. The staff members were extremely helpful. The room was clean and the wifi was fast enough for video calls. Overall a good price for the quality and service received. I highly recommend it.

Reviewed October 13, 2021

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10.0
Exceptional
Randol from Philippines
Couple
Economy Double or Twin Room
Stayed 2 nights in July 2021

You get so much for the price!”

The room was clean and stylish. The hotel has a really good location, it was across the main train station but very calm at night. The staff were very nice. And the breakfast was good too. Highly recommend this place especially if you’re not staying long in Florence.

Reviewed July 28, 2021

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9.6
Exceptional
Norzanariah from Singapore
Couple
Economy Double or Twin Room
Stayed 2 nights in December 2019

Hotel with Nice Deco”

The best part of the hotel is the deco. It is modern and has a very Scandinavian feel to it. The room is clean but not very spacious, although there is enough space for both of us to go around. There is a kettle, complimentary coffee and tea, toiletries provided in the room. However, the heater is not working. Breakfast spread was good. And they placed free-flow drinks (infused plain water and coffee/tea) and biscuits for guests (waiting to check in or check out, killing time) in the lobby. The hotel staff was friendly and helpful. The hotel is conveniently located across the street where the main train station in Florence is at. Barely 5 minutes walk. It is also within walking distance to the Duomo where all the food places and shops are located. It was definitely a pretty hotel and comfortable stay for us in Florence.

Reviewed January 05, 2020

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10.0
Exceptional
Yong from Singapore
Couple
Economy Double or Twin Room
Stayed 2 nights in February 2019

Great service,great location,great place to be”

The hotel location is just in front from the station firenza,go to city just need to walk about 7-10 minutes! If you want to the mall luxury mall there have private bus to bring you the waiting location is just behind the bus ! I’m so grateful the reception beautiful lady free upgrade my room to executive ! It made I have a wonderful Valentine’s Day with my wife ! Thanks

Reviewed February 15, 2019

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10.0
Exceptional
Lock from Malaysia
Couple
Economy Double or Twin Room
Stayed 5 nights in October 2019

Excellent staff service”

Staff were warm and friendly. The room for us was well appointed, cleaned, fragrant, user friendly and very comfortable. Location was great and could ask for more.

Reviewed November 07, 2019

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Dear guest, Thank you for staying with us here at C-hotels Diplomat We are glad that you enjoyed your stay with us and that you had a great time. We hope you will choose to stay with us again on your next visit. Kind regards, M. Burgio

Responded January 29, 2020
C-Hotels Diplomat
10.0
Exceptional
Tiong from Malaysia
Couple
Economy Double or Twin Room
Stayed 1 night in January 2019

Perfect ”

I'm a frequent traveller and i would say this hotel is one of the best hotel that i ever stayed. It is located right opposite the train station and a nice 15 minutes walk to downtown. The hotel is new and staffs are extremely friendly and helpful. There are two good Chinese restaurants beside the hotel. I would totally recommend this hotel.

Reviewed January 06, 2019

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9.6
Exceptional
Ai from Singapore
Solo traveler
Single Room
Stayed 4 nights in March 2019

Value for money! ”

Awesome location directly opposite the SMN train station. If you signed up for day tours or shopping to The Mall ' the pick up points are 5 mins from the hotel. After the day tours and trip to factory outlet, you do not need to walk a long distance back to hotel as the drop off are usually round the corner. Walk to Duomo and shopping spots and museum is about 15 mins.. Many interesting shops along the way so i don't mind walking. Clean and cosy room. During winter/spring, you may need to open the windows as there's no AC and may get stuffy. Of cos with that come a few mozzies :-) Attentive and friendly staff... Rooms didn't come with kettle but they very quickly got me one upon request. The toiletries are The Comfort Zone spa range which is a pleasant surprise. The bar provides light snack and drinks if you need to hang around before heading to airport. Enjoyable stay. Will def return if I'm back in Florence :-)

Reviewed April 03, 2019

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10.0
Exceptional
John from United States
Couple
Economy Double or Twin Room
Stayed 4 nights in February 2020

Had a great stay. Right across from Train Station. Breakfast was good and satisfying”

1. Location across from train Station since we were traveling by Train. 2. Very Close to All Attractions and Shopping. 3. Excellent Restaurants within 75 Meters. 4. Great Staff, Clean Rooms and Good Breakfast.

Reviewed February 13, 2020

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Thank you for sharing your very good review of your recent stay with us at C-Hotels Diplomat I am delighted that you highlight our fantastic location and the service provided by the team We look forward to your return to C- to amaze you again!. Best regards, M. Burgio Resident Manager

Responded February 15, 2020
C-Hotels Diplomat
10.0
Exceptional
Wei from Singapore
Couple
Economy Double or Twin Room
Stayed 4 nights in June 2022

New and best value hotel”

Right next to train station and bus stops for our klook tour and outlet buses. New hotel with clean bathtub, toilet and good air conditioning. Comes with breakfast at a great value!

Reviewed June 28, 2022

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10.0
Exceptional
Mostafa from Saudi Arabia
Group
Comfort Room
Stayed 1 night in January 2022

Exceptional”

The hotel rooms are exceptional and i would advise anyone going to Florence to stay in this hotel. Location is perfect 2 mins walk from station. Stuff are nice. Room is wide and clean

Reviewed January 20, 2022

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10.0
Exceptional
Serkin from South Korea
Solo traveler
Stayed 1 night in February 2020

A gemstone in town ”

Very good hotel near train station. Room was very spacious and so was the bathroom. Very clean and bright hotel. Great value for the money

Reviewed February 17, 2020

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Dear guest, we are really happy that your experience at the C- Hotels Diplomat was to your complete satisfaction and we are glad you enjoyed the location and the room. We look forward to welcoming you back soon. kind regards. M. Burgio - Resident Manager

Responded March 27, 2020
C-Hotels Diplomat
10.0
Exceptional
olga from United States
Solo traveler
Economy Double or Twin Room
Stayed 3 nights in June 2021

Wonderful hotel!”

Great location- in the same street with the central train station. A direct bus stop to the Mall right behind the corner. And 10 mins away by foot to the main museums and attractions. A full fresh breakfast and the staff is just so friendly. Absolutely will stay there again! Thank you!!

Reviewed June 28, 2021

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9.6
Exceptional
Nina from Denmark
Couple
Economy Double or Twin Room
Stayed 1 night in August 2021

Nina”

Very nice and clean hotel and situated right next to the train station. Check-in was smooth and we could leave our luggage there as we came a bit too early. Breakfast was lovely and so were the staff. I think we got upgraded to a bigger room with a view without knowing, because I'm pretty sure I paid for a smaller room - this is only a good thing. Only negative side was the aircondition, it was very weak in the Firenze heat, but we survived and would come back again.

Reviewed September 01, 2021

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10.0
Exceptional
Zi from Singapore
Couple
Economy Double or Twin Room
Stayed 3 nights in October 2019

Exceptional”

Quite a few mosquitos/insects at night after opening the windows, as there weren't air conditioned. But small price to pay for such a comfortable, ideally located accommodation!

Reviewed November 18, 2020

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Dear Customer, We thank you for choosing our company. The evaluation you gave us convinces us that you appreciated the accommodation in our Hotel and for this we thank you. During Autumn/Winter we close air condition and leave just heating. Hoping to welcome you back to one of our hotels, we take this opportunity to send you our best regards.

Responded November 18, 2020
C-Hotels Diplomat
10.0
Exceptional
Colin from Singapore
Group
Stayed 2 nights in February 2020

Exceptional”

Fabulous location. Friendly staff. Hotel is very clean and the lobby feels like home. The dining area for the guests look great.

Reviewed May 10, 2020

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Dear Colin, We thank you for the time spent to review our hotel. We are happy that you appreciated our location, the cleanliness, the quality of our ambients and the professionalism of our staff. Come back soon. Best regards Guest Relation Manager

Responded September 15, 2020
C-Hotels Diplomat
10.0
Exceptional
Carolyn from Italy
Couple
Economy Double or Twin Room
Stayed 3 nights in August 2021

Exceptional”

The Diplomat was doing improvements and had us stay at the sister property basically next door at the ambascatori which was great since we had stayed there on a previous trip. I hope to stay there next time as the company who runs these properties do a great job

Reviewed September 02, 2021

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