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Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

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8.5

Excellent

9,745 reviews

9,745 reviews

Housekeeping612
Breakfast155
Shops134
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Watergate Pavillion

50 m

Country Road Fashions

170 m

Lee Fashion Tailor

220 m

The Neon Night Bazaar

240 m

Impressions Tailor

250 m

Popular landmarks
Siam Paragon

960 m

MBK Center (Ma Boon Khrong Center)

1.4 km

Jim Thompson House

1.5 km

Khaosan Road

4.9 km

Chatuchak Weekend Market

5.4 km

Closest landmarks
Neon Market Parking

200 m

Pratunam Pier

270 m

Papaya Furniture

290 m

City Complex

290 m

Royal Asia Boutique

310 m

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

567 Ratchaprarop Road Makkasan, Pratunam, Bangkok, Thailand, 10400 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pratunam, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Wat Phra Chetuphon. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Bangkok

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Steamroom

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

39 travelers have booked today.

Value for money8.4
Location rating8.5
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.2 km

Rooms available at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

Excellent
Room comfort & quality

8.8

Premium Family Residence King + Bunk Beds
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Deluxe Family Residence King + Bunk Beds
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Superior City View Queen
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior City View Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior City View King
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe City View King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite City View Suite King
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe City View Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1700 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) has a car park available for guests. Parking is free for guests.

Is breakfast offered at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). A selection of food types including western, halal and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 380 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

On-site venues and convenient event services make Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) an ideal choice for hosting events such as corporate events, conferences and meetings. The 2 venues can accommodate up to 180 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

The closest train, metro, or bus station to Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) is Airport Rail Link Ratchaprarob Station, 360 m away.

What restaurants are nearby Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Restaurants including Walk, New Bombay Palace and Cafe 9 are popular in Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)’s neighborhood which is known as Pratunam.

What popular shopping places are close to Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Shopping options in Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)’s Pratunam neighborhood include Platinum Fashion Mall, Pratunam Market and Watergate Pavillion.

What are popular attractions near Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Guests at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) can easily visit Baiyoke Sky Tower, Victory Monument and Trimurti Shrine located in the Pratunam area.

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Explore the neighborhood

What people love about Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

  • 8.8

    Excellent
    Location

    "One of the best hotels located near popular shopping areas like Platinum mall, Central World and Big C. Convenient!"

    Amanda

    |

    September 23, 2022

  • 10

    Exceptional
    Staff 

    "The staff are amazing, willing to go to the extra mile to help you."

    Thomas

    |

    September 22, 2022

  • 8

    Very good

    "The hotel building itself was easy enough to find (just look up and see the word Centara on the building)."

    Scott

    |

    September 19, 2022

Overall rating:

8.5

Excellent
9,745 reviews
Cleanliness
8.9
Facilities
8.1
Location
8.5
Read all reviews >
What travelers say they love:
Convenient location for shopping and food.
Amy from Singapore
Couple
More about Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

More about Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) is the perfect choice for travelers who want to take in the sights and sounds of Bangkok. Experience an urban escape in Bangkok with a stay at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+), with its exceptional location right in the city center.
All offerings provided by Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). A relaxing end to every day is possible with a visit to the massage, steam room and spa. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Bangkok. Don't forget to stop by the most iconic landmark in the area, the famous The Grand Palace just 5.5 km away. Find that special item or souvenir that will commemorate your trip to Bangkok at Chatuchak Weekend Market located 5.3 km away. Be sure to stop by Jim Thompson House located 1.5 km away, one of the most famous of all local landmarks.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

615 mentions

Breakfast

334 mentions

Swimming Pool

161 mentions

Food & Dining

107 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Lao
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Spa
  • Steamroom

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

Café 9

  • Cuisine: International, Thai
  • Menu: Buffet, A-la-carte

Walk

  • Cuisine: International
  • Menu: Buffet

Infuze

  • No additional information available
Location
567 Ratchaprarop Road Makkasan, Pratunam, Bangkok, Thailand, 10400
Excellent
Location

8.5

Airports

  • Don Mueang International Airport (DMK)
    19.2 km 27 min drive
  • Suvarnabhumi Airport (BKK)
    23.5 km 27 min drive

Public transportation

  • Airport Rail Link Ratchaprarob Station
    370 m
  • Makkasan Train Station
    600 m

Hospital or clinic

  • clover
    320 m

Shopping

  • Chatuchak Weekend Market
    5.4 km

Convenience store

  • 7 Eleven
    280 m

Cash withdrawal

  • ATM
    50 m
What's nearby

Popular landmarks

  • Siam Paragon
    960 m
  • MBK Center (Ma Boon Khrong Center)
    1.4 km
  • Jim Thompson House
    1.5 km
  • Khaosan Road
    4.9 km
  • Chatuchak Weekend Market
    5.4 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    5.4 km
  • Wat Phra Chetuphon
    5.4 km
  • The Grand Palace
    5.5 km
  • Wat Arun
    5.8 km
  • Asiatique - The Riverfront
    6.7 km

Nearby landmarks

  • Watergate Pavillion
    50 m
  • Country Road Fashions
    170 m
  • Neon Market Parking
    200 m
  • Lee Fashion Tailor
    220 m
  • The Neon Night Bazaar
    240 m
  • Impressions Tailor
    250 m
  • Trimurti Shrine
    250 m
  • Indra Square
    260 m
  • Talad Neon
    270 m
  • Pratunam Center
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1700 THB
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)380 THB

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of restaurants2
  • Number of rooms 281
Property announcements

A security deposit of 1,000 Baht per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure

Reviews of Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.1
Location8.5
Room comfort and quality8.8
Service8.8
Value for money8.4
High score for Bangkok
Rating
9+ Exceptional (2,104)
8-9 Excellent (1,433)
7-8 Very Good (1,453)
6-7 Good (379)
<6 Below Expectation (321)
Time of the year
Mar - May (1,265)
Jun - Aug (1,618)
Sep - Nov (1,602)
Dec - Feb (1,205)
All guests (9,109)
All room types
All languages

Show reviews that mention 

Showing 5,690 verified guest comments
12345
10.0
Exceptional
Gillian from Malaysia
Couple
Superior City View King
Stayed 1 night in December 2021

Simple the BEST! ⭐️⭐️⭐️⭐️⭐️”

Highly recommended place to be!! The staff is all friendly and helpful. My quarantine process with them went well. I requested a private van to the hotel which cost about 500 baht otherwise I have to wait for the others for a free shuttle to the hotel. They send me to the hospital where they take my PCR test and they also gave me 1 set of self test kit for me to do on the 6th day and after that straight to the hotel. The room was spacious, 18th floor high up, clean and the view is awesome! So happened I reached on Sunday there is a market nearby and the sound of them singing and enjoying the night. Which means loud music and bass 🤣🙈 but it didn’t bother me at all. I was too tired. The breakfast is also superb and the room service food is OMG! Yummy! All communication is via WhatsApp, that’s how convenient it is with them. Will surely come back here again! Thank you CentaraWatergate for everything!

Reviewed December 21, 2021

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10.0
Exceptional
Sharon from Singapore
Group
Stayed 3 nights in January 2019

Comfy and Budget Friendly”

Was there on 18-21 Jan 2019 with my girlfriends. Good Location 👍🏻 opposite Pratunaum (Day) market and walking distance to Platinum & Neon night market. There is a permanent night bazaar around the hotel vincinty. Hotel room was clean and comfy. Housekeeping service was exceptional. One of the best I have encounter in my Bangkok trips. All the staff members were warm and friendly and helpful. Breakfast spread was very good. There is indoor and outdoor seating area for you to enjoy your breakfast. As the breakfast dinning is location on the 9th floor - you get to enjoy a nice view of city. We enjoy our stay and will surely return for our next trip to Bangkok. Well done 👍🏻

Reviewed January 26, 2019

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Dear Sharon, Be certain that we have already shared your very nice review among the team, especially housekeeping, who will be delighted by your kind words. Thank you indeed for writing these lines, this is always very rewarding to read this, and we are of course very happy to read that you have enjoyed your stay with us, and look forward to the pleasure of welcoming you back soon. Kind regards, Alexandre Frenkel General Manager

Responded January 26, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Nicolas from Germany
Couple
Superior City View King
Stayed 1 night in December 2021

Great SHA+ hotel with phenomenal breakfast!”

Booked the hotel for SHA+ quarantine stay after entering Thailand from Germany. The airport shuttle was well organized. On the way to the hotel we stopped at the hospital for PCR test (drive through). After arriving at the hotel the staff explained everything to us and showed us the room at 18th floor with stunning view over Bangkok city. We got the test result after like 9 hours and got informed via WhatsApp message. Until then we had to stay in the room and are not allowed to leave (quarantine). But it was easy to wait because the rooms are quite luxurious and offer 24/7 rooms service and offer delicious food at all kind. After getting the test result you're free to go where you want. The next morning we got served one of the best breakfast we've ever had (no kidding). You can choose what you'd like to have from the menu the night before. And they really make every breakfast wish come true. We had the breakfast at their nice roof top terrace at 9th floor next to a roof garden and water fountain and again with a great view over Bangkok city. We can highly recommend this hotel and especially the breakfast and will definitely come back here.

Reviewed December 21, 2021

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10.0
Exceptional
Michelle from Malaysia
Couple
Stayed 4 nights in May 2019

Best hotel ever!”

Was here for my birthday trip and decided to stay at this hotel after seeing the many good reviews. True enough it was such a fantastic stay. We stayed for 4 nights and look forward to the breakfast every morning. The pork porridge was the best ever with all the nice condiments. The waitress all are very nice, especially Ms Puttaporn (hope I get her name right) and Ms Micky both are very sweet and lovely. The concierge at the 1st floor, they are all very nice and always smiling. And they really give me a very sweet birthday cake and surprise! Room is very clean as well. This is totally the hotel to stay in Bangkok. Thank you so much Centara Watergate Pavillion.

Reviewed May 16, 2019

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Dear Michelle, Thank you so much for staying with us on this special occasion and for this overwhelmingly nice review, and especially for naming my colleagues who contributed to make your stay a special one. We are reviewing guest comments daily with the team so you will be happy to know that your praised are being shared. This certainly helps us to continue to improve our services. Kind regards, Alexandre Frenkel General Manager

Responded May 17, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Maria from Philippines
Family with teens
Stayed 2 nights in August 2019

Exceptional”

Unexpectedly our room was upgraded from deluxe to suite since 3 adults are staying in the room. The room provided with 2 TV set one at the sala and one a the bedroom. The room was so cozy and the view is great. The first time I ever use towels no doubts it does not only smell clean but obviously literally clean. We all have a good sleep comfortable beds,clean linens and fluffy pillows. All toiletries are well provided for. Room services are fast. All the staffs are courteous and accommodating. Surely I will recommend this hotel to my family and friends . Best location for its proximity to restaurants and shopping malls. No other better place to stay in Bangkok but in Centara Watergate Pavillion Hotel

Reviewed August 28, 2019

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Dear Maria, Thank you for this very nice review further to your recent stay with sus. I am glad to read you enjoyed the upgrade provided on this occasion as well as the facilities and location. Your kind comment about the staff and your recommendation are also very much appreciated. We do look forward to welcoming you back on a future visit to Bangkok. Kind regards, Alexandre Frenkel General Manager

Responded August 31, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Yee from Singapore
Group
Superior Double Room
Stayed 3 nights in June 2022

Amazing experience”

I loved my four days, three nights stay at Centara. Best part was that the service at Centara was super good, from the door man to room cleaning to lobby staffs to bar staffs, the service was exceptionally good. The location is walkable distance to train. The rooms are clean and our bed was comfy. The only minus point was that our room's toilet bowl and toilet seat was not aligned well, so the toilet bowl keep touching the leg when we sit on the seat to use. Other than that the stay was amazing, rooftop bar was beautiful too and I would definitely come back next time to Centara.

Reviewed June 04, 2022

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10.0
Exceptional
Irvan from Indonesia
Family with young children
Stayed 4 nights in October 2019

Great hotel with great services”

This is our second stay here with my 2 kids. Great loacation,walkable distance to platinum, central world, Erawan Shrine. The room is spacious and the cleanliness is the most important especially we are staying with children. Friendly staff and good room services. They even gave my wife a surprise birthday cake delivered to our room without any arrangement from me before.Very thoughtful of them!!thumbs up!Thank you. Wonderful stay.

Reviewed November 04, 2019

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Dear Irvan, Thank you for your loyalty and for visiting us again with your family on the occasion of your wife's birthday. We are delighted to read that we were able to contribute to another memorable trip to Thailand. Until next time. Kind regards, Alexandre Frenkel General Manager

Responded November 07, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Lim from Singapore
Couple
Stayed 3 nights in July 2019

Good service”

Staff are friendly, approachable and responsive. The electricity in our room tripped due to power socket issue, they were quick to respond to the situation. Room is clean with good views but the complimentary water has a taste. We tried the hotel breakfast on our last day, the spread is good. Location is good, near pratunam market, 5 min walking distance to platinum mall. 5 min walking distance to talad neon. My 2nd time staying here and will definitely come back for the next stay

Reviewed July 22, 2019

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Dear Lim, It is appreciated that you chose to come back to stay with us, and we are grateful for this full rating. Thank you for your kind comments and nice mention about the staff. We are certainly looking forward to welcoming you back on a future trip to Bangkok. Kind regards, Alexandre Frenkel General Manager

Responded July 22, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Nancy from Singapore
Couple
Stayed 3 nights in May 2019

Wonderful stay”

The service at this hotel was really good and room was clean. We had a good view of talad neon and the back of Berkeley. Overall, hotel was situated in a convenient location that's pretty near to bts/platinum mall/central world. There's even a cosy little massage parlour right next to the hotel in the shopping center at the hotel entrance. It's a pity we didn't get to utilise the facilities at the hotel though. Would highly recommend this hotel👍

Reviewed May 09, 2019

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Dear Nancy, Thank you very much for your review and recommendation, this is much appreciated. We are happy to read you enjoyed the hotel and the surroundings. Kind regards, Alexandre Frenkel General Manager

Responded May 11, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
LIM from Singapore
Solo traveler
Superior City View King
Stayed 1 night in December 2021

Test and Go Package”

I have a great and wonderful stay with the hotel. The room is clean and comfortable. The staff were very friendly and helpful to answer my enquires . The package included the RT-PCR testing , one way airport pick-up and breakfast. Thank you and would definitely recommended to our friends and will stay with Centara Watergate Pavillion again on my future visit to Bangkok!

Reviewed December 30, 2021

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10.0
Exceptional
Tess from Singapore
Couple
Stayed 5 nights in December 2019

Great stay! ”

Location of hotel was great and we had a really great time at Watergate. Staff were friendly and attentive to our needs, they even helped to communicate with our Grab driver when there was a language barrier. Cleanliness of the hotel was top notch too, we always returned to a clean and inviting room. Will definitely revisit this hotel when we are back in BKK!

Reviewed December 19, 2019

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Dear Tess, Thank you for our very kind review. We are glad to read you thoroughly enjoyed your stay and appreciate your mention about the staff. Kind regards, Alexandre Frenkel General Manager

Responded December 21, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Eleanor from Singapore
Solo traveler
Superior City View King
Stayed 4 nights in May 2022

Highly recommended!”

Stayed in the hotel as a solo female traveller. Love the location as it is about 5 minutes walk to Platinum mall and less than 10 minutes walk to the Airport Rail link. However, it is a little bit far of a walk to the Siam area (approx 20 mins or so) Love the clean aesthetics of the room! Staff are very welcoming and friendly too. Will definitely recommend the hotel and stay in this hotel again :)

Reviewed May 23, 2022

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10.0
Exceptional
Angeline from Malaysia
Family with young children
Stayed 5 nights in November 2019

Have been used to stay with them and still not willing to try oth. Yeah they are so nice to stay wit”

Staff are so friendly helpful nice. Room are clean n tidy, they even auto change our towels every 2 days even v din require it. Those small stall nearby the hotel also very friendly. Being staying the same hotel for so many years and still Loving their hospitality.

Reviewed December 03, 2019

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Dear Angeline, Thank you very much for your loyal support of Centara Watergate Pavillion Hotel and very kind and rewarding comment which we have shared among the team. We are honored to have become your "home" in Bangkok and look forward to welcoming you back. Yours sincerely, Alexandre Frenkel General Manager

Responded December 05, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Siti from Singapore
Couple
Stayed 2 nights in September 2019

Great service!”

We were fortunate and lucky to get an upgrade. The room was spacious and super comfortable. The staff was proactive in finding out my arrival time and allowed for a late check-in. The breakfast buffet was superb! The hotel only provided amenities which were essential and the rest was available on request which I thought was great for reducing waste.

Reviewed September 26, 2019

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Dear Siti, Thank you very much for this very kind review and your rating. This is appreciated, and we are glad you enjoyed your stay. Yours sincerely, Alexandre Frenkel General Manager

Responded October 05, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Agnes from Singapore
Group
Stayed 3 nights in September 2019

Good service ”

The service provided in this hotel is great. Upon reaching hotel, there are people there to help us push our luggage to level 7 lobby. The hotel also provide taxi service to airport. Staff is friendly. Hotel is clean and spacious. Location is one of the best place in pratuman area.

Reviewed October 14, 2019

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Dear Agnes, Thank you for your review and glad you enjoyed our services and the level of cleanliness. Yours sincerely, Alexandre Frenkel General Manager

Responded October 14, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Leonard from Singapore
Family with young children
Stayed 2 nights in February 2019

fantastic hotel”

dont mind the entrance when your taxi drives in to its lobby. dont mind that yet because when you finally make it to 9th floor to check in, it is actually not bad and looks clean and visual. the room itself is decent with a good view of the NEON market. service is prompt and all staff are friendly from the counter to the porter.

Reviewed March 20, 2019

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Dear Leonard, Thank you for staying with us and for your full rating. This is appreciated as well as your kind comment about the staff. Kind regards, Alexandre Frenkel General Manager

Responded March 23, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Ken from Singapore
Couple
Stayed 3 nights in November 2019

Exceptional”

Good hotel at an excellent location. Nearby the shopping areas(Siam/MBK/Paragon/night markets) and lots of eateries nearby. About 10 minutes walk from nearest Airport Rail station for those taking the train from the airport. Good spread of food for breakfast.

Reviewed November 07, 2019

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Sawasdee Krub Khun Ken, Thank you for sharing your evaluation and for your full rating. We are very happy that you enjoyed your stay. Kind regards, Alexandre Frenkel General Manager

Responded November 07, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Siti from Singapore
Couple
Stayed 2 nights in August 2019

Amazing location, friendly staffs, clean bedrooms”

Love the hotel location, it is a walking distance to platinum fashion mall, pratunam market, big c supercenter. Loved the clean rooms and cold aircon. Staffs were friendly and great! Only downside was the breakfast wasn't halal. Perhaps can serve halal breakfast separately for muslim travellers.

Reviewed August 28, 2019

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Dear Siti, Thank you for this full rating. We are very happy to read that you enjoyed our location and appreciate your comment about the staff. In regards to the breakfast we clearly indicate the pork and non-pork items, however have a limited space to set a specific halal breakfast. Yours sincerely, Alexandre Frenkel General Manager

Responded August 31, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Syafiq
Couple
Deluxe City View King
Stayed 3 nights in March 2019

2nd Stay. ”

Second visit here. First stay was in 2018. This hotel has managed to be consistent in terms of services from the staff and facilities. Location is great. Just a few min walk away from Platinum mall. If I may make a suggestion to the hotel, you might want to provide an air freshener to the smoking rooms. Not sure why my room window was unable to open to vent the room(not sure if it applies to all the rooms). The window was able to open during my previous stay. But overall, good stay and will definitely come back again in future. Thank You Centara Watergate!

Reviewed March 21, 2019

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Dear Syafiq, Thank you for your loyalty to Centara Watergate Pavillion and for your kind comment regarding the service consistency, much appreciated. We have duly noted your comment regarding the air-freshener. Actually in case there is a smell in the smoking rooms we normally refresh the air before putting the room back into the inventory for the next guest. The windows are now all locked for security reason, but we may unlock upon request if really necessary. We also definitely look forward to welcoming you back. Kind regards, Alexandre Frenkel General Manager

Responded March 23, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Giovanni from Italy
Couple
Superior City View Twin
Stayed 1 night in December 2021

Very professional in this covid time”

It was a pleasure stay in this Hotel. Very well organized for all the covid procedures, fast response, very very friendly staff and costumare care. Very clean and respectful about the covid rules. The position is great (nice walking, close to the Lumpini Park and big malls)

Reviewed January 06, 2022

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