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Citadines Regency Saigon - managed by The Ascott Limited
Citadines Regency Saigon - managed by The Ascott Limited
Citadines Regency Saigon - managed by The Ascott Limited
Citadines Regency Saigon - managed by The Ascott Limited
Citadines Regency Saigon - managed by The Ascott Limited
Citadines Regency Saigon - managed by The Ascott Limited
Citadines Regency Saigon - managed by The Ascott Limited

Removed from saved list

8.7

Excellent

1,762 reviews

1,762 reviews

Housekeeping53
Breakfast18
Fitness Centre4
See map

8.6

Excellent

Location rating score

Excellent location - 440 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
Taka Plaza

50 m

Ho Con Rua

100 m

Saigon Square 2

170 m

National University / HCMC Economic University

180 m

VGF

190 m

Popular landmarks
War Remnants Museum

590 m

Central Post Office

600 m

Saigon Notre Dame Cathedral

710 m

The Independence Palace

800 m

A O Show - Lune Production

1.3 km

Closest landmarks
Family Care International Clinic

70 m

Consulate of German

110 m

Consulate of India

110 m

Consulate of Ukraine

210 m

Starlight dental

270 m

2020

Citadines Regency Saigon - managed by The Ascott Limited

20 - 22 Pham Ngoc Thach Street, District 3, Ho Chi Minh City, Vietnam, District 3, Ho Chi Minh City, Vietnam, 700000 - See map

In addition to the standard of Ascott Cares, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the District 3 part of Ho Chi Minh City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant, steamroom and outdoor pool on-site.

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Highlights

Sparkling clean

570 meters to War Remnants Museum

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Sauna

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

18 travelers have booked today.

Value for money8.7
Distance to city center0.7 km
Location rating8.6
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport5.4 km

Rooms available at Citadines Regency Saigon - managed by The Ascott Limited

1-Bedroom Classic
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1-Bedroom Club
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1-Bedroom Twin
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Deluxe Twin
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
studio deluxe
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Studio Twin bed
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1-Bedroom Executive Apartment
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Studio
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Citadines Regency Saigon - managed by The Ascott Limited?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to Citadines Regency Saigon - managed by The Ascott Limited?

Citadines Regency Saigon - managed by The Ascott Limited is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 750750 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Citadines Regency Saigon - managed by The Ascott Limited also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Citadines Regency Saigon - managed by The Ascott Limited has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Citadines Regency Saigon - managed by The Ascott Limited?

There's an additional charge of 180000 VND for adults and 1800000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Citadines Regency Saigon - managed by The Ascott Limited?

Citadines Regency Saigon - managed by The Ascott Limited features an on-site restaurant for your dining convenience.

What is the smoking policy at Citadines Regency Saigon - managed by The Ascott Limited?

Citadines Regency Saigon - managed by The Ascott Limited does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Citadines Regency Saigon - managed by The Ascott Limited?

Saigon Railway Station is the closest train, metro, or bus station, about 1.9 km away from Citadines Regency Saigon - managed by The Ascott Limited.

What restaurants are nearby Citadines Regency Saigon - managed by The Ascott Limited?

Citadines Regency Saigon - managed by The Ascott Limited is located in District 3, famous for good restaurants such as Tokyo Deli, Shri Restaurant & Lounge and Pho Hoa.

What popular shopping places are close to Citadines Regency Saigon - managed by The Ascott Limited?

Citadines Regency Saigon - managed by The Ascott Limited is located in District 3 area which features shopping places such as Taka Plaza, BOA Bookstore and Duc Lam Art Gallery.

What are popular attractions near Citadines Regency Saigon - managed by The Ascott Limited?

Citadines Regency Saigon - managed by The Ascott Limited is located in District 3 area, which is famous for attractions such as War Remnants Museum, Tan Dinh Church and Ho Con Rua.

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Explore the neighborhood

What people love about Citadines Regency Saigon - managed by The Ascott Limited

  • 10

    Exceptional

    "This places is very good, i will come back"

    Ngoc

    |

    November 22, 2022

  • 10

    Exceptional

    "I always prefer this hotel when I'm traveling to Ho Chi Minh City."

    Avinash

    |

    November 9, 2022

  • 9.2

    Exceptional
    Staff 

    "Great place, staff very good."

    Michael

    |

    October 27, 2022

Overall rating:

8.7

Excellent
1,762 reviews
Cleanliness
9.2
Facilities
8.3
Location
8.6
Read all reviews >
What travelers say they love:
This is one of my favorite hotel in Sai Gon.
Phương from Vietnam
Business traveler
More about Citadines Regency Saigon - managed by The Ascott Limited

More about Citadines Regency Saigon - managed by The Ascott Limited

Citadines Regency Saigon - managed by The Ascott Limited

Whatever your reason for visiting Ho Chi Minh City, Citadines Regency Saigon - managed by The Ascott Limited is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Ho Chi Minh City are yours with a stay at Citadines Regency Saigon - managed by The Ascott Limited, located just 580 m from the famous War Remnants Museum.
Take advantage of a wealth of unrivaled services and amenities at Citadines Regency Saigon - managed by The Ascott Limited. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Ho Chi Minh City can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundry service offered at Citadines Regency Saigon - managed by The Ascott Limited. The hotel's daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator is available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel.
Throughout the day, you can enjoy the activities offered at Citadines Regency Saigon - managed by The Ascott Limited. Warm up at the end of the day with a visit to the steam room. The many offerings at Citadines Regency Saigon - managed by The Ascott Limited ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.


Around the property

While in Ho Chi Minh City, take some time to venture outside of Citadines Regency Saigon - managed by The Ascott Limited. Photograph yourself in front of Central Post Office located 590 m away, which people travel great distances to see. Your journey through Ho Chi Minh City can be completed with a short shopping stop at Ben Thanh Market located 1.4 km away.

Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

31 mentions

Housekeeping

20 mentions

Swimming Pool

8 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Body thermometer
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Playground
  • Swimming pool [kids]

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Air purifier
  • Closet
  • Clothes rack
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Restaurant

  • Menu: A-la-carte
Location
20 - 22 Pham Ngoc Thach Street, District 3, Ho Chi Minh City, Vietnam, District 3, Ho Chi Minh City, Vietnam, 700000
Excellent
Location

8.6

Airports

  • Tan Son Nhat International Airport (SGN)
    5.4 km
  • Can Tho International Airport (VCA)
    132.9 km

Public transportation

  • Saigon Railway Station
    2.0 km
  • Ben Xe Mien Dong Bus Station
    3.8 km

Hospital or clinic

  • Family Care International Clinic
    70 m

Shopping

  • Ben Thanh Market
    1.4 km

Convenience store

  • Mini Stop
    480 m

Cash withdrawal

  • ATM
    170 m
What's nearby

Popular landmarks

  • War Remnants Museum
    590 m
  • Central Post Office
    600 m
  • Saigon Notre Dame Cathedral
    710 m
  • The Independence Palace
    800 m
  • A O Show - Lune Production
    1.3 km
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    1.3 km
  • Ben Thanh Market
    1.4 km
  • Bitexco Financial Tower
    1.8 km
  • Ho Chi Minh Squares
    1.9 km
  • Cu Chi Tunnels
    35.8 km

Nearby landmarks

  • Taka Plaza
    50 m
  • Family Care International Clinic
    70 m
  • Ho Con Rua
    100 m
  • Consulate of German
    110 m
  • Consulate of India
    110 m
  • Saigon Square 2
    170 m
  • National University / HCMC Economic University
    180 m
  • VGF
    190 m
  • Consulate of Ukraine
    210 m
  • BOA Bookstore
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee750750 VND
  • Distance from city center0.7 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)180000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Number of floors12
  • Number of restaurants1
  • Number of rooms 229
  • Room voltage220
  • Year property opened2018
  • Most recent renovation2018

Reviews of Citadines Regency Saigon - managed by The Ascott Limited from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.3
Location8.6
Service8.8
Value for money8.7
High score for Ho Chi Minh City
Rating
9+ Exceptional (201)
8-9 Excellent (65)
7-8 Very Good (62)
6-7 Good (13)
<6 Below Expectation (23)
Time of the year
Mar - May (59)
Jun - Aug (79)
Sep - Nov (128)
Dec - Feb (98)
All guests (1,175)
All room types
All languages

Show reviews that mention 

Showing 364 verified guest comments
12345
10.0
Exceptional
China from Philippines
Couple
Studio
Stayed 6 nights in January 2020

Exceptional”

Citadines is located 15 minutes away from the city centre which is perfect because in the morning and the afternoon you can stroll through the neighborhood with coffee shops, tea places and restaurants in every street and at night you can have the restful sleep you need because you're away from the city noise. If you want to shop and go out for drinks in the city centre, it's really easy to get a grab and you'll be there in 15 min so it's a win-win situation. Breakfast selection is good and the facilities are superb. The reception staff and housekeeping staff are always so nice and helpful and the rooms are spacious and clean. With a studio type room you'll have everything you need away from home - hot shower, a little kitchen complete with cutleries, a fridge and a microwave. The best part of the room is the comfy queen-sized bed. We really enjoyed our stay in Ho Chi Minh because we got to go home to Citadines and have a place to relax and unwind after a long day. :)

Reviewed January 19, 2020

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Dear China, We are extremely grateful for your kind comments of Citadines Regency Saigon. The satisfaction of our guests is always our priority, and we are pleased to have met your expectations. We are thankful for your lovely comments about our staff, breakfast, and facilities. Citadines Regency Saigon is centrally located in District 3, with numerous convenience stores, dining and entertainment options in the neighbourhood. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager

Responded February 05, 2020
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Diosa from Philippines
Couple
Classic Room
Stayed 3 nights in November 2019

We had a great vacation!”

It’s our first time in Saigon and the location of this hotel is good since the tourist spots are near and you may able to just walk around but be careful with the motorist! The hotel also gave my husband a cake and a greeting card since it was his birthday and we really appreciate it. Room is clean, spacious and smells good. Staff are good in english (well those I had conversation with) and very friendly. Limited choices with the buffet breakfast but that’s okay because they usually greet you with drinks or snacks during afternoon when coming back in the hotel. There’s kfc and tea house just beside the hotel which is a plus if you crave at night. TV has english channels. My recommendation is take grab instead of cab so you’ll avoid running into scammers. All in all 10/10 for us and if we return in Saigon, which we will, we’ll stay here again! Definitely recommended! We love citadines hotels, they deliver the expectations and more. See you again soon!

Reviewed February 28, 2020

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Dear Diosa, Thank you for taking the time to leave such an incredible review of Citadines Regency Saigon. We take pride in the services we offer and are delighted to hear about your satisfaction. We are thankful for your lovely comments about our staff, breakfast, and facilities. Citadines Regency Saigon is centrally located in District 3, with numerous convenience stores, dining and entertainment options in the neighbourhood. It was a pleasure to have you here. We appreciate your generous support and kind recommendation. Hope to see you soon! Best regards, Amy Pham - Guest Service Manager

Responded April 06, 2020
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Jennifer from Canada
Couple
Deluxe Room
Stayed 6 nights in November 2019

A top notch hotel for a value price”

This is my third time in Vietnam, and Citadines was by far the best hotel for value and experience. I've stayed at far more expensive hotels, but the comfort, style, customer service and amenities are far superior here. The location is great - close to everything, but you're not surrounded by row partying tourists. The rooms were ultra modern, and very well-sized. We got the smallest room size, which was still more than enough space for two people. The gym here is a highlight, with all expensive, brand-new equipment - not just a few treadmills and free weights. There are a variety of machines and ample space for floor work. The staff in particular were wonderful. Amy, the reception manager, was extremely helpful and attentive, going above and beyond to help us with a few tricky requests. She's amazing!! Khong, the gym attendant was also very pleasant - his cheery personality always put us in the best mood. Look no further, this is the best hotel in Ho Chi Minh city!

Reviewed December 03, 2019

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Dear Jennifer, Thank you for letting us know how much you enjoyed your stay with us at Citadines Regency Saigon. We appreciate your valuable feedback and are glad that you had an outstanding stay experience. We are pleased to hear that you had a comfortable stay and that you enjoyed our in-house facilities such as the 24 hours fitness centre and our staff. It is always a pleasure to hear that you enjoyed yourself and that you were satisfied with our rooms, location and with our staff. We always strive to please our guests and are grateful for the opportunity to serve you. From all of us at Citadines Regency Saigon, we hope to welcome you home again. Best regards, Amy Pham - Guest Service Manager

Responded December 07, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Miroslav from Slovakia
Couple
studio deluxe
Stayed 3 nights in December 2019

Excellent choice close to city center”

Room as well as the hotel itself was very clean and fresh. Staff was polite and nice. We had very nice city view from the window. Location vise it was perfect, walking distance from everything important but at the same time in the quiet area on the edge of all the hustle and bustle. Breakfast was better average, nothing spectacular but good enough. We would gladly stay in this hotel again. Perfect value for money.

Reviewed December 31, 2019

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Dear Miroslav, Thank you for giving us a perfect score! We’re happy to know that we have given you a great guest experience. As an apart’hotel, we offer a range of rooms from hotel rooms, to studios, and one bedroom apartments and are glad that you took a liking to them. We hope you will consider staying with us once more and we look forward to welcoming you back to Citadines Regency Saigon. Best regards, Amy Pham - Guest Service Manager

Responded January 06, 2020
Citadines Regency Saigon - managed by The Ascott Limited
9.6
Exceptional
Maria from Philippines
Business traveler
studio deluxe
Stayed 3 nights in July 2019

Will definitely stay here again! ”

Rooms: well appointed. Comfortable pillows and mattress. Sleep inducing comforter/ duvet. I had a quiet floor and really appreciated it. Great air conditioning too. Ample closet space. * I had a studio room. Previous user cooked in the room so there was still a scent of the last meal eaten/ prepared. Had to ask housekeeping to freshen the room. They did and it was fine after. Bathrooms: would prefer separate shower from the tub. Difficult to hop out of the tub, and is an accident waiting to happen. Water pressure perfect. Lighting was ok but I would have preferred make-up lighting at the sink/ dresser. Also unable to use the hair dryer in the bathroom. Had to use it outside, luckily there was an outlet facing a mirror. Magnifying mirror not available. Gym: surprisingly busy at 9:30pm. Luckily everyone was mature and didn’t hog one station too long. Great machines. Clean and well maintained. Water and towels available. Spin bike a super plus. Breakfast: Sufficient but I didn’t quite enjoy it. I think part of it was that it was really warm. No air-conditioning in the foot outlet the 3 days I was there. I couldn’t enjoy the coffee and pho as it was too warm. Eggs + meat + fruit + cereal + bread + juice available. Many food options available nearby the hotel in case you want more.

Reviewed August 01, 2019

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Dear Maria Thank you for taking the time to leave such an incredible review of Citadines Regency Saigon. We take pride in the services we offer and are delighted to hear about your satisfaction. We are thrilled to hear about your satisfactory review of our apartments, rooftop swimming pool, and breakfast. We always strive to provide excellent service and to ensure our guests feel at home with us. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager

Responded August 02, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Ban from Singapore
Business traveler
Studio
Stayed 3 nights in January 2019

Good hotel”

Check-in was smooth and efficient. Room was clean and spacious. The rooftop pool is not big but enough for a casual dip and some sun. Location is good with many eating places within walking distance. A family spa is located right across the road with a good menu. An industrial looking coffee place is also across the road with nice environment and good coffee. Highly recommended.

Reviewed January 29, 2019

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Dear Ban, Thank you for making Citadines Regency Saigon your home away from home. It brings us much joy to hear about how much you’ve enjoyed our convenient location in district 3 and our proximity to tourist attractions such as the Notre Dame Cathedral and Central Post Office and YKC Spa. In addition to Kentucky Fried Chicken, there are many Vietnamese, Korean, and Japanese eateries within a 5-minute walk as well. We hope you will consider staying with us once more and we look forward to welcoming you back to Citadines Regency Saigon. Amy Pham - Guest Service Manager

Responded January 31, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Hao from Thailand
Couple
Deluxe Room
Stayed 2 nights in August 2019

Great stay in Ho Chi Minh City”

We had a very good stay in Citadines during our holiday in Ho Chi Minh City, the hotel is new and pretty, spacious room, good facilities, very welcoming and friendly staffs. The location is also great, walking distance to many main attractions or a very short ride with taxi or grab. the breakfast is ok, I'd prefer to go out for some good Pho or Bahn mi nearby (Must try 'Pho Hoa Pasteur' i think they got the best beef Pho in town). Also, the hotel allowed us to check out late which is very helpful! overall recommended this hotel to everybody!

Reviewed August 13, 2019

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Dear Hao, Thank you for letting us know how much you enjoyed your stay with us at Citadines Regency Saigon. We appreciate your valuable feedback and are glad that you had an outstanding stay experience. It brings us much joy to hear about how much you’ve enjoyed our convenient location in district 3, and our proximity to tourist attractions such as the Notre Dame Cathedral and Central Post Office. In addition to Kentucky Fried Chicken, there are many Vietnamese, Korean, and Japanese eateries within a 5-minute walk as well. We are delighted to receive your kind recommendation of our apart’hotel and we are looking forward to welcoming you back again. Best regards, Amy Pham - Guest Service Manager

Responded August 14, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
sin from Malaysia
Business traveler
1-Bedroom Twin
Stayed 3 nights in April 2019

Exceptional”

Pro The hotel located at strategic location, there are a lot of food stall nearby the amenities (within walking distance). It is located at district 3 and it is away from the heavy traffic and it is near to airport (within 15 mins). The room is neat and clean and the staffs are friendly and willing to help. Definitely will come back again Cons The breakfast need to be improve

Reviewed April 17, 2019

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Dear Sin, Thank you for taking the time to review Citadines Regency Saigon. It is always a pleasure to hear from our guests. We are glad that you enjoyed your stay with us. We are expanding our breakfast selections and hope you will have the chance to return and try it in the future. We look forward to more opportunities to be of service to you. Thank you for your kind support! Amy Pham - Guest Service Manager

Responded April 23, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Phương from Vietnam
Business traveler
Deluxe Room
Stayed 1 night in June 2022

Good hotel for business traveler”

This is one of my favorite hotel in Sai Gon. The location is very good which's close to the center and has GS 25 convenience store + KFC nearby. The room is clean and the bed is comfy. The breakfast has limited options but it's ok for me cause I don't have a demand for eating too much.

Reviewed June 16, 2022

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Dear Ms.Phuong, Thank you so much choosing Citadines Regency Saigon as your favorite accommodation in Sai Gon. You positive feedback and sharing encourage us continuously deliver great service to customers. Once again thanks for supporting us and looking forward to welcoming you again at Citadines Regency Saigon soon. Best regards, Luong Dieu Dong - Residence Manager.

Responded June 17, 2022
Citadines Regency Saigon - managed by The Ascott Limited
9.6
Exceptional
Rena from Singapore
Family with teens
Studio
Stayed 3 nights in December 2019

Thumbs up Citadines!”

Stayed for 3 nights at Citadines and it is one of the cleanest, best-value for money hotels we've ever stayed at. The facilities in the room are well thought out, from a regular sized fridge (not the mini bar fridges), cutlery, cooking utensils, an induction stove, microwave oven... great for family trips. The hotel is a short walking distance from the Notre Dame, Saigon Post Office and Diamond Plaza Mall. It is easily accessible to further destinations via Grab. Rides to D1 would only cost you 25-30k VND. Breakfast is limited, but good enough. Nearby the hotel (right side, less than 100m) there is a restaurant Que Nha, with slightly expensive but authentic local cuisine for lunch/dinner. One thing to note though - if you are travelling as a family, the room types in the hotel are classified according to floor. i.e. Twin sharing rooms are all on one floor, Queen rooms on another floor. Consider taking the same room type if you would prefer for all to be on the same floor.

Reviewed January 13, 2020

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Dear Rena, Thank you for your generous scoring of Citadines Regency Saigon! Your feedback is valuable to us and we appreciate the time you took to write it. It brings us much joy to hear about how much you’ve enjoyed our convenient location in district 3, and our proximity to tourist attractions such as the Notre Dame Cathedral and Central Post Office. In addition to Kentucky Fried Chicken, there are many Vietnamese, Korean, and Japanese eateries within a 5 minute walk as well. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager

Responded January 16, 2020
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
nhan from United States
Family with young children
1-Bedroom Classic
Stayed 1 night in December 2018

Excellence and beyond!”

What a beautiful brand new hotel with everything you need. The staff was friendly and helpful. When I came in they had an error in my booking but the staff did all they can to find me the room type I have booked. I was very surprised and satisfied with my stay. Very spacious. Quiet and peaceful. Location is key and the price for value is a win. Definitely will return here next year for my annual vacation. Also, Agoda is the best app/service out there to book a room. You can't go wrong with it!

Reviewed January 01, 2019

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Wow, such delightful feedback! Thank for you sharing your experience at Citadines Regency Saigon with us. It is very encouraging to hear that you were pleased with the hospitality of our staff, and we are honored to receive this recommendation from you. We are glad you took advantage of our location in district 3 and proximity to tourist attractions such as the Notre Dame Cathedral, Saigon Post Office, and War Remnants Museum. We are eagerly awaiting your next visit. Amy- Guest Service Manager

Responded January 02, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Si from Singapore
Couple
studio deluxe
Stayed 3 nights in May 2019

My usual go to hotel in Saigon”

Hotel is new and the room is very clean. Service is top notched too. The only down side is the pool, located at the top of the hotel, its rather small and nothing to shout about. Other than that, I would say this is one of the best hotel i had stayed in Saigon.

Reviewed July 31, 2019

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Dear Si, Thank you for your terrific review of Citadines Regency Saigon! It brings us such satisfaction to hear that our staff surpassed your expectations. Your generous encouragement is music to our ears and offers great motivation to maintain our high service standards. We are pleased that you enjoyed our central location in District 3 and that you were fond of the numerous dining and entertainment options in our vicinity. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager

Responded August 01, 2019
Citadines Regency Saigon - managed by The Ascott Limited
9.6
Exceptional
Mark from Spain
Business traveler
Classic Room
Stayed 10 nights in March 2019

Very good hotel and new to Ho Chi Minh City”

The Citadines Regency. If you are considering travelling to Ho Chi Minh City (Saigon) then I can recommend this new hotel (8 months) Citadines, a French word for "city-dweller. Located in a very convenient / quiet district3 which is primarily a financial area and within walking distance of the War Museum, Notre Dame Cathedral of Saigon, and the old American Embassy. This hotel offers many various types of rooms/studios/apartments, so ideal for long-term stays also. A 15M pool and an additional smaller one on the roof, with a Sauna and changing rooms/showers. A well equipped GYM also on the 12th floor and a self-service laundry with washers and driers. There is also of course a traditional laundry service. The rooms are well equipped with Iron/Board, Fridge, Kettle and free coffee sachets and powered milk. A good size safe for laptops/iPads. Same with the bathrooms, which have large showers. Very unusual and very useful a water heater switch. This allows you to heat up your own water.

Reviewed April 02, 2019

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Dear Mark, Thank you for leaving a wonderful review. We are glad that you have found our facilities and hospitality to be satisfactory. My team and I look forward to your next visit to Citadines Regency Saigon and we thank you for your kind recommendation. Amy Pham - Guest Service Manager

Responded April 04, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Jolie from Vietnam
Business traveler
1-Bedroom Club
Stayed 2 nights in August 2019

Excellent”

I love this hotel too much. its very beautiful, clean and safe. This place is quite near centre and you can go anywhere in HCM city quickly. I will come back

Reviewed September 06, 2019

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Dear Joile, Wow, such delightful feedback! Thank for you sharing your experience at Citadines Regency Saigon with us. We are glad you took advantage of our location in district 3 and proximity to tourist attractions such as the Notre Dame Cathedral, Saigon Post Office, and War Remnants Museum. It is very encouraging to hear that you were pleased with the hospitality of our staff, and we are honored to receive this recommendation from you. We are eagerly awaiting your next visit. Best regards, Amy Pham - Guest Service Manager

Responded September 07, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Ke from Vietnam
Solo traveler
Deluxe Room
Stayed 1 night in February 2020

Brand new hotel, everything is excellent. ”

Beautiful building in a quieter area of Saigon, very safe, surrounded by consolidates and good restaurants. Staff is very helpful. Facility is beautiful. Good value for money, too. It’s part of Ascott Group, the brand guarantees quality.

Reviewed February 10, 2020

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Dear Ke, My team and I are heartened to receive your kind compliments of Citadines Regency Saigon. We are honoured to be considered one of the best hotels you’ve been to in Asia. We are glad to hear that you enjoyed the hospitality of our Guest Service Team and that you appreciated our spacious rooms and layout. Thank you for making us your preferred accommodation choice, and we hope to welcome you home soon. Best regards, Amy Pham - Guest Service Manager

Responded February 12, 2020
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Han from Taiwan
Group
Studio Deluxe Twin
Stayed 3 nights in December 2019

Really nice place to stay”

In nice but not too busy center business street. It’s a hotel for travelers enjoying convenient location and some local air in Saigon. Close to Notre Dame, 15 minutes walking distance to local market closed to pink cathedral, also coffee shops/tea house just around corner

Reviewed December 29, 2019

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Dear Han, Thank you for letting us know how much you enjoyed your stay with us at Citadines Regency Saigon. We appreciate your valuable feedback and are glad that you had an outstanding stay experience. It brings us much joy to hear about how much you’ve enjoyed our convenient location in district 3, and our proximity to tourist attractions such as the Notre Dame Cathedral and Central Post Office. In addition to Kentucky Fried Chicken, there are many Vietnamese, Korean, and Japanese eateries within a 5 minute walk as well. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager

Responded December 30, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Nhu from Vietnam
Business traveler
1-Bedroom Club
Stayed 1 night in August 2019

Very good!”

I always happy and comfortable about everything when staying here. except for one thing, the food for breakfast here is really tedious!

Reviewed August 16, 2019

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Dear Nhu, Wow, such delightful feedback! Thank you for taking the time to review Citadines Regency Saigon. It is always a pleasure to hear from our guests. We are glad that you enjoyed your stay with us. We are expanding our breakfast selections and hope you will have the chance to return and try it in the future. We look forward to more opportunities to be of service to you. Thank you for your kind support! Best regards, Amy Pham - Guest Service Manager

Responded August 16, 2019
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
ALI from Malaysia
Solo traveler
Classic Room
Stayed 1 night in February 2020

Best Hotel Ever”

Very nice hotel, room very clean, staff helpful & kindness, location is perfect. I love it.

Reviewed February 18, 2020

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Dear ALI, Thank you for your generous scoring of Citadines Regency Saigon! Your feedback is valuable to us and we appreciate the time you took to write it. We are thankful for your lovely comments about our staff, breakfast, and facilities. Citadines Regency Saigon is centrally located in District 3, with numerous convenience stores, dining and entertainment options in the neighbourhood. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager

Responded February 19, 2020
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Shin-hung from Vietnam
Solo traveler
Classic Room
Stayed 1 night in June 2020

Exceptional”

The room is small but the location is good. KFC, 4Ps, and TLJ are all within 5 mins walk. It's perfect for any visitors since you don't spend much time in the room. The staff is super friendly.

Reviewed July 03, 2020

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Dear Shin-hung, Thank you for leaving such a detailed review of Citadines Regency Saigon! Your satisfaction brings us much encouragement and motivates us to better our service standards. It is always a pleasure to hear that you enjoyed yourself and that you were satisfied with our rooms, location and with our staff. We always strive to please our guests and are grateful for the opportunity to serve you. From all of us at Citadines Regency Saigon, we hope to welcome you home again. Best regards, Amy Pham - Guest Service Manager

Responded July 06, 2020
Citadines Regency Saigon - managed by The Ascott Limited
10.0
Exceptional
Paul from United Kingdom
Solo traveler
1-Bedroom Classic
Stayed 5 nights in January 2020

Great rooms good location ”

Stayed at this hotel twice, every time in a one bedroom apartment. It’s really like having your own flat, with small kitchen including washing machine. Location is good not far from the war museum

Reviewed January 12, 2020

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Dear Paul, Wow, thank you for leaving us a perfect score! We are honoured to be held in such high regard and to be deemed as the best hotel. Nothing brings us greater satisfaction than knowing we not only met but exceeded your expectations. We are happy to know that you liked our location in district 3 and appreciated the hospitality of our staff. Indeed, our studios and 1 bedroom apartments are equipped with a kitchenette to suit longer stays. It was a pleasure to have you here. We appreciate your generous support and kind recommendation. Hope to see you soon! Best regards, Amy Pham - Guest Service Manager

Responded January 30, 2020
Citadines Regency Saigon - managed by The Ascott Limited
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