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Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel

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7.8

Very good

10,144 reviews

10,144 reviews

See map

8.5

Excellent

Location rating score

Excellent location - 110 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
1st Avenue Mall

160 m

The Swagger Salon

180 m

Hin Bus Depot

190 m

Tech Dome Penang

200 m

Penang House of Music

210 m

Popular landmarks
Armenian Street

810 m

Khoo Kongsi

870 m

Chew's Jetty

1.1 km

Cheong Fatt Tze - The Blue Mansion

1.1 km

Pinang Peranakan Mansion

1.4 km

Closest landmarks
Penang Tourist Guide Association

240 m

Komtar

250 m

Prangin Mall

290 m

Convention 33

300 m

Forestry Department

320 m

Cititel Express Penang Hotel

No. 123, Nordin Street, Georgetown, Penang, Malaysia, 10300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Located in heart of Penang

Check-in [24-hour]

Excellent breakfast

Excellent view

210 meters to public transportation

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Car power charging station

Contactless check-in/out

Spa

Restaurants

This property is in high demand!

80 travelers have booked today.

Value for money7.9
Distance to city center33.7 km
Location rating8.5
Nearest airportPenang International Airport (PEN)
Distance to airport14.3 km

Rooms available at Cititel Express Penang Hotel

Very good
Room comfort & quality

7.6

Standard Twin Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
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Family Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds and 1 queen b...
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Standard Queen Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Apartament
...
    Enter dates to see prices
    Double Pool
    ...
      Enter dates to see prices
      Room Capacity 5
      ...
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        City View Two Double Beds
        ...
          Enter dates to see prices
          Family Room - 2 Double Beds
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Cititel Express Penang Hotel?

            Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Cititel Express Penang Hotel?

            For those who wish to drive their own cars, Cititel Express Penang Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Cititel Express Penang Hotel?

            Wake up to a great continental breakfast at Cititel Express Penang Hotel. Adults can enjoy breakfast offered with an additional charge of 42 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Cititel Express Penang Hotel?

            Cititel Express Penang Hotel features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.

            Can special events be hosted at Cititel Express Penang Hotel?

            Large events and gatherings such as weddings can be hosted at Cititel Express Penang Hotel.

            What is the smoking policy at Cititel Express Penang Hotel?

            Cititel Express Penang Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest train, metro, or bus station to Cititel Express Penang Hotel?

            Komtar Bus Terminal is the closest train, metro, or bus station, about 210 m away from Cititel Express Penang Hotel.

            What restaurants are nearby Cititel Express Penang Hotel?

            Cititel Express Penang Hotel is located in Georgetown, famous for good restaurants such as Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear.

            What popular shopping places are close to Cititel Express Penang Hotel?

            Cititel Express Penang Hotel is located in Georgetown area which features shopping places such as Prangin Mall, 1st Avenue Mall and The Swagger Salon.

            What are popular attractions near Cititel Express Penang Hotel?

            Cititel Express Penang Hotel is located in Georgetown area, which is famous for attractions such as Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

            What popular natural sightseeing spots are close to Cititel Express Penang Hotel?

            Cititel Express Penang Hotel is located in the Georgetown area, which is famous for natural sightseeing destinations such as Depoh Kerajaan Pulau Pinang and Bukit Olivia.

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            See map

            Explore the neighborhood

            What people love about Cititel Express Penang Hotel

            • 8.4

              Excellent

              "Would stay again."

              alexandra

              |

              November 23, 2022

            • 8.8

              Excellent
              Cleanliness

              "It was a clean hotel."

              Priscilla

              |

              November 22, 2022

            • 10

              Exceptional
              Location

              "Easy to access many shopping centre and tourist places."

              Jia

              |

              November 21, 2022

            Overall rating:

            7.8

            Very good
            10,144 reviews
            Cleanliness
            8.1
            Facilities
            7.1
            Location
            8.5
            Read all reviews >
            What travelers say they love:
            Room serviced every second day and is quite compact.
            William from Australia
            Couple
            More about Cititel Express Penang Hotel

            More about Cititel Express Penang Hotel

            Cititel Express Penang Hotel

            Whatever your reason for visiting Penang, Cititel Express Penang Hotel is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Penang are yours with a stay at Cititel Express Penang Hotel, located just 1.3 km from the famous Pinang Peranakan Mansion.
            Take advantage of a wealth of unrivaled services and amenities at Cititel Express Penang Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Penang can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
            You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Cititel Express Penang Hotel. In-room conveniences such as 24-hour room service and daily housekeeping will make staying in a great choice.
            The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
            Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that bottled water and a coffee or tea maker are available in some select rooms.
            You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


            Dining and things to do

            Wake up with no worries at Cititel Express Penang Hotel, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
            Throughout the day, you can enjoy the activities offered at Cititel Express Penang Hotel. Warm up at the end of the day with a visit to the massage and spa.


            Around the property

            Venture outside the hotel and explore Penang. Your first day during your stay at Cititel Express Penang Hotel should include a visit to Chew's Jetty located 1.1 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 1.1 km away, which people travel great distances to see.

            Amenities and facilities
            Very good
            Facilities

            7.1

            Most talked about facilities

            Housekeeping

            402 mentions

            Breakfast

            114 mentions

            Food & Dining

            61 mentions

            Swimming Pool

            26 mentions

            Languages spoken

            • English
            • Chinese [Mandarin]
            • Malay

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Massage
            • Spa
            • Ticket services
            • Tours

            Cleanliness and safety

            • Anti-viral cleaning products
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • First aid kit
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Hygiene certification
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Rooms sanitized between stays
            • Safe dining setup
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Restaurants
            • Room service [24-hour]
            • Vending machine

            Services and conveniences

            • Air conditioning in public area
            • Contactless check-in/out
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Ironing service
            • Laundry service
            • Luggage storage
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area

            For the kids

            • Family room

            Access

            • CCTV in common areas
            • CCTV outside property
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            • Soundproof rooms

            Getting around

            • Car park [charges apply]
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Car power charging station
            • Rental car
            • Taxi service

            Available in all rooms

            • Air conditioning
            • Coffee/tea maker
            • Desk
            • Free bottled water
            • Hair dryer
            • In-room safe box
            • Internet access – LAN
            • Internet access – wireless
            • Non-smoking
            • On-demand movies
            • Refrigerator
            • Satellite/cable channels
            • Shower
            • Telephone
            • Toiletries
            Food and dining
            Breakfast options
            • American
            • Asian
            • Continental
            • Halal
            • Vegetarian
            Restaurants on site

            Enoshima Japanese Restaurant

            • Cuisine: Japanese
            • Menu: Buffet
            Location
            No. 123, Nordin Street, Georgetown, Penang, Malaysia, 10300
            Excellent
            Location

            8.5

            Airports

            • Penang International Airport (PEN)
              14.3 km 23 min drive
            • Sultan Abdul Halim Airport (AOR)
              87.5 km

            Public transportation

            • Komtar Bus Terminal
              210 m
            • Pengkalan Raja Tun Uda Bus Terminal
              1.4 km

            Hospital or clinic

            • Watsons
              410 m

            Shopping

            • Gurney Plaza
              3.6 km

            Convenience store

            • 7 Eleven
              120 m

            Cash withdrawal

            • ATM
              120 m
            What's nearby

            Popular landmarks

            • Armenian Street
              810 m
            • Khoo Kongsi
              870 m
            • Chew's Jetty
              1.1 km
            • Cheong Fatt Tze - The Blue Mansion
              1.1 km
            • Pinang Peranakan Mansion
              1.4 km
            • Penang Fort Cornwallis
              1.9 km
            • Kek Lok Si Temple
              6.4 km
            • Batu Ferringhi Beach
              11.3 km
            • Entopia
              13.2 km
            • Escape Theme Park
              13.3 km

            Nearby landmarks

            • 1st Avenue Mall
              160 m
            • The Swagger Salon
              180 m
            • Hin Bus Depot
              190 m
            • Tech Dome Penang
              200 m
            • Penang House of Music
              210 m
            • Komtar Bus Terminal
              210 m
            • Asia Comic Cultural Museum
              220 m
            • Komtar Complex
              230 m
            • George Town
              230 m
            • Popular Bookshop
              240 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from15:00
            • Check-out until12:00
            • Reception open until00:00

            Getting around

            • Distance from city center33.7 km
            • Travel time to airport (minutes)21

            Extras

            • Breakfast charge (unless included in room price)42 MYR

            The property

            • Number of bars/lounges0
            • Number of floors0
            • Number of restaurants1
            • Number of rooms 234
            • Year property opened2014
            • Most recent renovation2014

            Reviews of Cititel Express Penang Hotel from real guests

            Provided by verified guests of Agoda
            7.8
            /
            10
            Cleanliness8.1
            Facilities7.1
            Location8.5
            Room comfort and quality7.6
            Service7.9
            Value for money7.9
            High score for Penang
            Rating
            9+ Exceptional (823)
            8-9 Excellent (508)
            7-8 Very Good (1,058)
            6-7 Good (406)
            <6 Below Expectation (608)
            Time of the year
            Mar - May (686)
            Jun - Aug (966)
            Sep - Nov (877)
            Dec - Feb (874)
            All guests (8,590)
            All room types
            All languages

            Show reviews that mention 

            Showing 3,404 verified guest comments
            12345
            10.0
            Exceptional
            Rodik from Malaysia
            Solo traveler
            Standard Queen Room
            Stayed 1 night in August 2019

            Value for money”

            Small room compensate for a nice big comfortable bed. Extra pillows and thick duvet with traditional hotel amenities given (towels, soap, etc) However list of tv channels are good with movies, sports, news etc, but the connection is bad, hence the quality of the projection is blurry. but who cares when their internet connection is superb. Located right in the middle of Georgetown where you easily travel via walking, Grab or bus to anywhere in Penang. Plus free parking for guest too!

            Reviewed November 06, 2019

            See room deals

            Dear Rodik, Thank you so much for the feedback! I am glad that you enjoy the location and amenities of our hotel. We sincerely looking forward to serving you again in the near future.

            Responded November 07, 2019
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Natalie from Malaysia
            Business traveler
            Standard Queen Room
            Stayed 1 night in March 2020

            Clean Strategic and Comfortable”

            A very strategically located hotel right next to Komtar, directly behind St Gills Wembley. Lots of shops, places to eat and places to see near by. Perfect for thise who wants to explore Georgetown Penang. The room is small, but adequate. Sparkling clean with separate shower stall - which is perfect. All is good, except the pillows could be a little better; im just a little picky in pillows.

            Reviewed March 17, 2020

            See room deals

            Dear Natalie, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. Besides, I am glad that you enjoy the location of our hotel. We sincerely looking forward to serving you again in the near future. We sincerely looking forward to serving you again in the near future. Stay Safe.

            Responded June 17, 2020
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Ng from Singapore
            Solo traveler
            Standard Queen Room
            Stayed 3 nights in January 2019

            Excellent”

            This is definitely one of the best hotel in have stayed. Despite being an express hotel that comes with a small room, the room was very clean and even comes with a safe. The staff were very friendly and helpful. It is generally located at the edge of Georgetown surrounded by malls and many delicious street food. I will definitely stay here for my subsequent visits.

            Reviewed January 18, 2019

            See room deals

            10.0
            Exceptional
            Rodik from Malaysia
            Solo traveler
            Standard Twin Room
            Stayed 2 nights in July 2020

            Value for money and follows strict social distancing guidelines”

            Value for money and right in the middle of everything in Georgetown, travel is easy from this hotel. Room was bit tight but it is compensated with comfy bed, cosy room and clean bathroom. However ironing board is not available in the room, it is available instead outside the room for all guest to use. Follows strict social distancing guidelines provided by the government which is very good.

            Reviewed July 20, 2020

            See room deals

            Dear Rodik, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

            Responded July 21, 2020
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Amyra from Malaysia
            Couple
            Standard Twin Room
            Stayed 2 nights in October 2019

            THE BEST HOTEL”

            stay 2 day in this hotel.. this hotel sangat best & sangat dekat dengan shopping mall, satation bus.. senang nak ke mana2.. tak perlu drive just take free bus.. cause kalau drive its no easy to park.. This Hotel allowed us to early check in @ 10am.. superb staff and the room is so clean..

            Reviewed October 29, 2019

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            Dear Amyra, Terima kasih banyak atas maklum balas! Saya gembira kerana anda menikmati layanan dan lokasi hotel kami. Kami benar-benar menanti untuk melayani anda sekali lagi dalam masa terdekat.

            Responded November 11, 2019
            Cititel Express Penang Hotel
            10.0
            Exceptional
            nor from Malaysia
            Family with young children
            Superior Room
            Stayed 1 night in June 2020

            Unexpected Hotel Upgrade & Transfer”

            I've booked a room to stay on 13-14 Jun 2020. But then I've received an email mention that the hotel is temporary close for safety purpose and they upgrade & transfer my booking to The Wembley Penang. The hotel is in the same building actually and I am extremely satisfied with the service provided. The location of the hotel is great because it is close to the tourist attractions. The Komtar Building is exactly right in front of the hotel. Most important, there is plenty of parking available & no charges apply for hotel customers. All is perfect during my stay..!!

            Reviewed June 16, 2020

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            Dear Nor, Thank you so much for the feedback! I am glad that you are satisfied with our services and location. We sincerely looking forward to serving you again in the near future.

            Responded July 28, 2020
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Nur'Ain from Malaysia
            Business traveler
            Standard Queen Room
            Stayed 2 nights in July 2020

            its nice hotel, very comfortable.”

            My experience to this hotel was very good.When i come in at lobby, one of receptionist very friendly n politely.My husband like the room so much.Its very clean n so calm to stay.Hope will stay again at this hotel.Thank you for your service..Keep maintain it..Sincerely from me and my husband.

            Reviewed July 16, 2020

            See room deals

            Dear Nur' Ain, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

            Responded July 16, 2020
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Rodik from Malaysia
            Group
            Family Room
            Stayed 2 nights in September 2020

            The Best Value For Money Hotel”

            Been staying at this hotel everytime I visited Penang, value for money and location is just nice. Right in the middle of the city and it is a Grab ride distant away from any location in the city. Room space is not that big but the level of comfort is top notch. Family room is has 2 separate rooms in it, but with only 1 bathroom.

            Reviewed September 07, 2020

            See room deals

            Dear Rodik, Thank you so much for the feedback! I am glad that you enjoy the room and location at our hotel. We sincerely looking forward to serving you again in the near future.

            Responded September 14, 2020
            Cititel Express Penang Hotel
            10.0
            Exceptional
            kiam from Malaysia
            Solo traveler
            Standard Queen Room
            Stayed 4 nights in July 2019

            Good location and walking distance to all the food courts and Central Bus station and Mall”

            At such a price it is value for money. Where else can you find a still new hotel (5 years old) at such a walking distance to everything you need to explore Penang. Very comfortable, clean, hotel. Nice vegetarian restaurant beside the hotel. A must try !

            Reviewed July 17, 2019

            See room deals

            10.0
            Exceptional
            Yolanda from Indonesia
            Couple
            Standard Queen Room
            Stayed 2 nights in February 2019

            Nice location and clean hotel!”

            First time staying at this hotel and I liked it. The location is good, close to Komtar where many buses leave for Thailand. The hotel is also close to the Avenue Mall. The staffs were professional and friendly. Will stay here again onto next trip to Penang!

            Reviewed February 25, 2019

            See room deals

            10.0
            Exceptional
            Shin from Malaysia
            Group
            Standard Twin Room
            Stayed 2 nights in August 2020

            Pleasant stay !”

            The hotel room was small but equipped with hair dryer, mini fridge, tv, and a spacious bathroom with wet and dry area separated. One good thing with the hotel is it is quite new and covered with tiles instead of carpet (which is a plus point for allergic person like me). The security is good as the access card only allows you to go to your floor only. It is great for traveler who are worried about the security. The hotel has their own parking space too, as this is not common for hotel which are located in city center, kudos for that!

            Reviewed August 08, 2020

            See room deals

            Dear Shin, Thank you so much for the feedback! I am glad that you enjoy the room and facilities of our hotel. We sincerely looking forward to serving you again in the near future.

            Responded August 13, 2020
            Cititel Express Penang Hotel
            10.0
            Exceptional
            HAIZA from Malaysia
            Couple
            Standard Queen Room
            Stayed 1 night in December 2019

            GREAT STAY... ”

            Have been requested for high floor, and we get the highest floor.. GREAT! Everything from check in to checkout process was smoothed.. free parking.. Near just opposite KOMTAR, and few blocks walk to the famous Nasi Kandar Deen Maju.. we've Book this hotel thru AGODA ...

            Reviewed December 23, 2019

            See room deals

            Dear HAIZA, Thank you so much for the feedback! First of all, I am glad that you enjoy the the room and location of our hotel. We sincerely looking forward to serving you again in the near future.

            Responded December 26, 2019
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Ong from Singapore
            Solo traveler
            Standard Twin Room
            Stayed 2 nights in November 2019

            Great Location with Great staff”

            This was first stay here and everything was good. The front desk was friendly and helpful. The rooms given was good too because you are able to see the mountains and sea. Hotel location is just next to a few Malls and eatery. Night life is walking distance. Everything was good. Just that rooms are little small but given the price paid. You get what you pay. Definitely next stay will be here.

            Reviewed November 20, 2019

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            Dear Ong, Thank you so much for the feedback! I am glad that you like the location and services of our hotel. We sincerely looking forward to serving you again in the near future.

            Responded November 22, 2019
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Isaac from Malaysia
            Group
            Standard Queen Room
            Stayed 2 nights in December 2018

            Excellent”

            Our stay here was just fantastic. Location was perfect in the middle and walking distance to anything you could hope for. For the price we paid, it was definitely value for the bucks! Highly recommended for travelers seeking to explore Georgetown on foot. However, rooms were rather small but definitely sufficient for my purpose of visit, which was to get out and about. For those seeking to relax in a hotel with all those extra facilities, this wouldnt be the place for you.

            Reviewed March 19, 2019

            See room deals

            10.0
            Exceptional
            Isaac from Malaysia
            Group
            Standard Twin Room
            Stayed 2 nights in December 2018

            Excellent”

            Our stay here was just fantastic. Location was perfect in the middle and walking distance to anything you could hope for. For the price we paid, it was definitely value for the bucks! Highly recommended for travelers seeking to explore Georgetown on foot. However, rooms were rather small but definitely sufficient for my purpose of visit, which was to get out and about. For those seeking to relax in a hotel with all those extra facilities, this wouldnt be the place for you.

            Reviewed March 19, 2019

            See room deals

            10.0
            Exceptional
            Mohd from Malaysia
            Solo traveler
            Superior Room
            Stayed 2 nights in January 2022

            Always my favorite hotel”

            As far as i’m concerned, I believe i’ve been checking in here for more tha 10 nights end of december 2021 up to right. Will be back in twk days time. I love the simplicity of the hotel. The location is good, the room is wonderful (aircond still a bit slow to cool the room but ive grown getting use to it, so i dont really mind now), the shower is goooood!!! Overall, Money well spent!

            Reviewed February 02, 2022

            See room deals

            Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

            Responded February 04, 2022
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Rodik from Malaysia
            Solo traveler
            Standard Queen Room
            Stayed 1 night in August 2019

            Middle of Georgetown, clean room, nice view, very comfortable bed”

            Middle of Georgetown, clean room, nice view, very comfortable bed. However they are using the old aircon unit, cannot really tell whether the aircon is off or on. Overall, good room!

            Reviewed August 16, 2019

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            Dear Rodik, Thank you so much for the review! First of all, I would like to apologize for the inconveniences you faced regarding the air-conditioner. Rest assured that your feedback has already been forwarded to the respective department for further improvement. Besides, I am glad that you enjoy the location and room of the hotel. We sincerely looking forward to serving you again in the near future.

            Responded September 10, 2019
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Juliet from Malaysia
            Family with teens
            Family Room
            Stayed 2 nights in December 2020

            Family Room”

            Hotel was very good location and clean. Staffs also friendly and I left my pillow when i checked out. I called up hotel and they transfer my call to houskeeing. They imeediate help me keep the pillow a

            Reviewed December 29, 2020

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            Dear Juliet, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

            Responded December 31, 2020
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Shazatul from Malaysia
            Business traveler
            Standard Queen Room
            Stayed 1 night in December 2021

            Nice Hotel in the heart of Georgetown”

            Very fast check in process. Easy access to everywhere around Penang. Room very clean and spacious enough for solo traveler. Very great value for money.

            Reviewed December 16, 2021

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            Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

            Responded December 17, 2021
            Cititel Express Penang Hotel
            10.0
            Exceptional
            Aiena from Malaysia
            Family with young children
            Standard Queen Room
            Stayed 2 nights in July 2019

            Worth every penny”

            Perfect location - nasi kandar deens maju, aunty evelyn coffee stall, 7 eleven, 1st avenue mall - are all within walking distance. Affordable rate, clean room, nice-looking hotel, will definitely stay here again.

            Reviewed July 29, 2019

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            Dear Aiena, Thank you so much for the feedback! I am glad that you enjoy the rate, room and location of our hotel. We sincerely looking forward to serving you again in the near future.

            Responded December 13, 2019
            Cititel Express Penang Hotel
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