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Cititel Mid Valley Hotel
Cititel Mid Valley Hotel
Cititel Mid Valley Hotel
Cititel Mid Valley Hotel
Cititel Mid Valley Hotel
Cititel Mid Valley Hotel
Cititel Mid Valley Hotel

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7.7

Very good

27,168 reviews

27,168 reviews

See map

8.8

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Mid Valley Mega Mall

80 m

Mid Valley Exhibition Centre

110 m

Megakidz

120 m

Dive Station

120 m

Brewbull Pool

120 m

Popular landmarks
KL Bird Park

2.9 km

Chinatown - Kuala Lumpur

3.5 km

Central Market

3.6 km

Jalan Alor

4.7 km

Menara Kuala Lumpur

4.8 km

Closest landmarks
Mid Valley Car Park Zone C

80 m

Mid Valley Parking Zone C (from Cheras)

120 m

Nazirin Skin Clinic

210 m

Wei-Ling Contemporary

230 m

Robinsons Gardens

260 m

Newly renovated

Cititel Mid Valley Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia, 59200 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Mid Valley / Bangsar part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

130 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Newly renovated

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Restaurants

Coffee shop

This property is in high demand!

48 travelers have booked today.

Value for money7.5
Distance to city center5 km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport13.9 km

Rooms available at Cititel Mid Valley Hotel

Superior Twin
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Double
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Shower
  • 2 single beds
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Deluxe 1 King Bed City View
...
    Enter dates to see prices
    Superior Room Room Only
    ...
      Enter dates to see prices
      Superior King City View
      ...
      • Room size: 17 m²/183 ft²
      Enter dates to see prices
      Room Assigned on Arrival
      ...
      • Shower
      Enter dates to see prices
      Family Villa
      ...
        Enter dates to see prices
        Family Executive Room
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Cititel Mid Valley Hotel?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Cititel Mid Valley Hotel?

          Cititel Mid Valley Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Cititel Mid Valley Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at Cititel Mid Valley Hotel?

          Start your mornings right, with the continental and buffet breakfast options offered at Cititel Mid Valley Hotel. Asian breakfast is available for guests.

          What are my dining options at Cititel Mid Valley Hotel?

          Cititel Mid Valley Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

          Can special events be hosted at Cititel Mid Valley Hotel?

          You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Cititel Mid Valley Hotel. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

          Can business events be hosted at Cititel Mid Valley Hotel?

          On-site venues and convenient event services make Cititel Mid Valley Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 160 people. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

          What is the smoking policy at Cititel Mid Valley Hotel?

          Cititel Mid Valley Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What is the closest train, metro, or bus station to Cititel Mid Valley Hotel?

          The closest train, metro, or bus station to Cititel Mid Valley Hotel is Midvalley, 100 m away.

          What restaurants are nearby Cititel Mid Valley Hotel?

          Restaurants including Yoshinoya Beef Bowl & Sanuki Udon Hanamaru, Uncle Cook Roast Restaurant and Madam Kwan, Mid Valley Megamall are popular in Cititel Mid Valley Hotel’s neighborhood which is known as Mid Valley / Bangsar.

          What popular shopping places are close to Cititel Mid Valley Hotel?

          Shopping options in Cititel Mid Valley Hotel’s Mid Valley / Bangsar neighborhood include Mid Valley Mega Mall, The Gardens Mall and Isetan Gardens.

          What are popular attractions near Cititel Mid Valley Hotel?

          Guests at Cititel Mid Valley Hotel can easily visit Thean Hou Temple, Mid Valley Exhibition Centre and Wei-Ling Contemporary located in the Mid Valley / Bangsar area.

          What popular natural sightseeing spots are close to Cititel Mid Valley Hotel?

          Cititel Mid Valley Hotel’s nearby natural sights include Bukit Robson located in the same Mid Valley / Bangsar area.

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          See map

          Explore the neighborhood

          What people love about Cititel Mid Valley Hotel

          • 10

            Exceptional

            "This is our favorite hotel whenever we are at kl."

            Chiang

            |

            September 22, 2022

          • 10

            Exceptional
            Location

            "It's located in shopping mall so it's easy to find and convenience to go anywhere due to close to train also, including shopping."

            TIPAPORN

            |

            September 21, 2022

          • 9.6

            Exceptional
            Location

            "It's located in shopping mall so it's easy to find and convenience to go anywhere due to close to train also, including shopping."

            TIPAPORN

            |

            September 21, 2022

          Overall rating:

          7.7

          Very good
          27,168 reviews
          Cleanliness
          7.6
          Facilities
          7.3
          Location
          8.8
          Read all reviews >
          What travelers say they love:
          Clean hotel & good in condition
          Beh from Malaysia
          Solo traveler
          More about Cititel Mid Valley Hotel

          More about Cititel Mid Valley Hotel

          Cititel Mid Valley Hotel

          When you are looking for comfortable and convenient accommodations in Kuala Lumpur, make Cititel Mid Valley Hotel your home away from home. A stay at Cititel Mid Valley Hotel ensures an easy access to the lively city and all of its wonders. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 5.7 km away from Cititel Mid Valley Hotel, giving your stay the added convenience of accessing one of the city's main transportation systems.
          The superior services and facilities offered at Cititel Mid Valley Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with the taxi services available here.
          Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Cititel Mid Valley Hotel.
          The hotel's room service will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
          Guests are guaranteed a comfortable stay while at Cititel Mid Valley Hotel. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
          You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


          Dining and things to do

          Wake up with no worries at Cititel Mid Valley Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.


          Around the property

          Venture outside Cititel Mid Valley Hotel and explore Kuala Lumpur during your stay. You're sure to want to visit Menara Kuala Lumpur located 4.7 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.

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          Amenities and facilities
          Very good
          Facilities

          7.3

          Most talked about facilities

          Housekeeping

          1,207 mentions

          Breakfast

          706 mentions

          Internet

          428 mentions

          Food & Dining

          425 mentions

          Languages spoken

          • English
          • Chinese [Cantonese]
          • Chinese [Mandarin]
          • Malay
          • Tamil

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Tours

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Breakfast in room
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Safe dining setup
          • Staff trained in safety protocol
          • Sterilizing equipment
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Bar
          • Bottle of water
          • Coffee shop
          • Restaurants
          • Room service

          Services and conveniences

          • Air conditioning in public area
          • Concierge
          • Contactless check-in/out
          • Currency exchange
          • Doorman
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Grooming service
          • Invoice provided
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area

          Access

          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          • Soundproof rooms

          Getting around

          • Airport transfer
          • Car park [charges apply]
          • Car park [nearby]
          • Car park [on-site]
          • Taxi service
          • Valet parking

          Available in all rooms

          • Air conditioning
          • Daily housekeeping
          • Desk
          • Fan
          • Free bottled water
          • In-room safe box
          • Internet access – wireless
          • Ironing facilities
          • Private bathroom
          • Satellite/cable channels
          • Shower
          • Soundproofing
          • Telephone
          • Toiletries
          • Wi-Fi [free]
          Food and dining
          Restaurants on site

          Citi Cafe

          • Cuisine: Asian, International
          • Menu: Buffet, A-la-carte
          Location
          Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia, 59200
          Excellent
          Location

          8.8

          Airports

          • Sultan Abdul Aziz Shah Airport (SZB)
            13.9 km 29 min drive
          • Kuala Lumpur International Airport (KUL)
            41.9 km 54 min drive

          Public transportation

          • Midvalley
            110 m
          • KTM Train Station - Mid Valley
            160 m 6 min walk

          Hospital or clinic

          • Nazirin Skin Clinic
            210 m

          Shopping

          • Pavilion Kuala Lumpur
            5.2 km

          Convenience store

          • MyNews.com
            140 m 4 min drive

          Cash withdrawal

          • ATM
            200 m 8 min walk
          What's nearby

          Popular landmarks

          • KL Bird Park
            2.9 km
          • Chinatown - Kuala Lumpur
            3.5 km
          • Central Market
            3.6 km
          • Jalan Alor
            4.7 km
          • Menara Kuala Lumpur
            4.8 km
          • Pavilion Kuala Lumpur
            5.2 km
          • KLCC - Bukit Bintang Pedestrian Walkway
            5.5 km
          • Aquaria KLCC
            5.6 km
          • Petronas Twin Towers
            5.8 km
          • KLCC Park
            5.8 km

          Nearby landmarks

          • Mid Valley Car Park Zone C
            80 m
          • Mid Valley Mega Mall
            80 m
          • Midvalley
            110 m
          • Mid Valley Exhibition Centre
            110 m
          • Megakidz
            120 m
          • Dive Station
            120 m
          • Brewbull Pool
            120 m
          • British India
            120 m
          • Golden Screen Cinemas in Mid Valley
            120 m
          • Cosmic Bowl
            120 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 2-12 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 13 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • This is a strictly non-smoking property.
          • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00

          Getting around

          • Airport transfer fee280 MYR
          • Distance from city center5 km
          • Travel time to airport (minutes)45

          The property

          • Number of floors28
          • Number of restaurants1
          • Number of rooms 646
          • Year property opened2000
          • Most recent renovation2022

          Reviews of Cititel Mid Valley Hotel from real guests

          Provided by verified guests of Agoda
          7.7
          /
          10
          Cleanliness7.6
          Facilities7.3
          Location8.8
          Room comfort and quality7.3
          Service7.7
          Value for money7.5
          High score for Kuala Lumpur
          Rating
          9+ Exceptional (2,111)
          8-9 Excellent (2,683)
          7-8 Very Good (5,152)
          6-7 Good (3,146)
          <6 Below Expectation (2,240)
          Time of the year
          Mar - May (3,581)
          Jun - Aug (3,979)
          Sep - Nov (3,909)
          Dec - Feb (3,863)
          All guests (24,958)
          All room types
          All languages

          Show reviews that mention 

          Showing 15,332 verified guest comments
          12345
          10.0
          Exceptional
          aida from Malaysia
          Couple
          Superior Double
          Stayed 2 nights in June 2019

          Best Location & Best Service”

          Starting from calling the hotel for confirmation i was greet with a very helpfull person on the phone,upon check in it was breeze check in with a friendly smiley face at the reception.Room are ready upon check in and room is very clean with all the eminities.The reason i choose this hotel is due to location,easy accsess to MRT next to hotel walking distant and hotel are attach to Huge Midvalley shopping centre,direct accsess via hotel lobby.Room Service was excellent 20 minutes waiting only and food is delecious.Spacious parking space and kindly go to reception for validation of ticket for free.Nice touch was a letter from Housekeeping Miss Yusniza and team for doing a good job in maintaining my room clean.This is not my first time in this hotel and definately will not be my last...they have maintain their service and i am glad to stay here again and again.Good job for all the team in Cititel,keep up the good work.

          Reviewed June 28, 2019

          See room deals

          Thank you for staying with us. I am glad to hear that you have enjoyed your stay, and our staff have gone out of their way to make your stay more fulfilling. We hope to see you again soon

          Responded July 01, 2019
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Carolyn from Malaysia
          Family with teens
          Superior Double
          Stayed 1 night in March 2022

          Always my first choice! :)”

          My family and I always stay at cititel when we are in KL because of its strategic location which is directly in Midvalley mall. Although the room may not be as spacious but I think it is tally with the price paid since I booked the most basic room. All necessary items were provided (hair dryer, fridge, safety box, toiletries, coffee tea, water). I like the fact that they have a USB port right next to the bed which makes it so easy to charge phones (no need cable heads anymore, and can laze in bed to watch dramas without worrying of a flat battery- not advisable though haha) Staff are very kind and helpful too. Provided extra pillows and water bottles as requested. *If you parked here, don't forget to validate your tng card at the hotel lobby before leaving because there is a flat rate parking fee of RM5 for hotel guests.

          Reviewed April 03, 2022

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          Thank you so much, Carolyn, your positive recognition for staff as well as the well-appointed rooms which have been newly renovated. We certainly look forward to your next visit.

          Responded April 04, 2022
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Musa from Brunei Darussalam
          Family with teens
          Superior Double
          Stayed 4 nights in November 2019

          Great Hotel”

          Like the friendliness of the staff and room is always keep clean. My recommendation is for breakfast menu to be change on a regular basis not the same menu over and over ... and also for refill of the menu especially during peak hours where there are many hotels guest having their breakfast, all in all will stay there again.

          Reviewed December 02, 2019

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          Thank you for choosing to stay with us and we appreciate the feedback given. Hope to be seeing you again soon.

          Responded December 03, 2019
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Megan from Malaysia
          Business traveler
          Superior Twin
          Stayed 1 night in May 2022

          Check-in impression”

          The room has been renovated with a new design and is beautiful. The room was clean , comfortable and the location was great. The hotel is link to the Mid Valley megamall. Very convenient and safe. Hotel staff very nice & polite . Hope you guys have a good stay at this hotel

          Reviewed May 10, 2022

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          Thank you for the positive feedback

          Responded May 17, 2022
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          NURNAZIDA from Malaysia
          Family with young children
          Superior Double
          Stayed 1 night in September 2021

          Good hospitality”

          We were impressed with the hospitality in place. All adults are checked whether we have completed 2 doses of vaccine. We feel that this is highly important during this time. Please keep up this good work. About the rooms, everything were good. But for the breakfast, we were told by the reception that it would be buffet breakfast. The next day we went to the restaurant and was told to place order from the packages available.

          Reviewed September 19, 2021

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          Thank you for taking the time to review us. We are thrilled to hear on your excellent stay and your kind compliments definitely made our day. Indeed, the hotel ensures all SOP set by the government are followed and practiced to ensure a safe and comfortable environment for our guests. We apologize for the breakfast miscommunication nevertheless, breakfasts are served in sets until further notice. All of us here excitedly awaits on your next return, stay safe till then. Regards, The Management

          Responded September 20, 2021
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Russyazila from Malaysia
          Family with teens
          Superior Double
          Stayed 1 night in October 2021

          The room has been renovated”

          Last time i stayed in this hotel, the room was old but since i loved the location and easy access to food, i decided to stay again. Suprisingly the room was renovated nicely and i love the fact that the room has both aircond and fan. It was very comfortable stay

          Reviewed October 19, 2021

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          Thank you for taking the time to leave us a wonderful review. Nothing makes our day than knowing you had a pleasant stay and we are glad to have you back again. Indeed the rooms are newly refurbished for a more comfortable stay and it is delightful to hear you enjoyed staying with us again. The team and I looks forward to your next return, stay safe till then. Regards, The Management

          Responded October 20, 2021
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          NOOR from Malaysia
          Family with young children
          Superior Double
          Stayed 1 night in November 2021

          Awesome”

          This were my 2nd check in. Love this hotel because its clean and the iron provided in the room.Really need iron when I travelled with my kids. The hotel is at the nearest attraction of Kuala Lumpur. Easy to transit to KTM komuter and LRT Station.

          Reviewed November 08, 2021

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          Thank you for taking the time to leave us a heartwarming review! It truly makes our day to hear on your pleasant time at Cititel Mid Valley and all of us here awaits to your next return. Regards, The Management

          Responded November 09, 2021
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          ADRIAN from Malaysia
          Business traveler
          Superior Double
          Stayed 2 nights in March 2021

          Great Hotel at Great Price”

          I have my first time stay at this hospital. Well, I really love its ambience, its staff friendliness. Angela, one of the staff really did well in assisting me. Anyway, cleanliness also superceed hotel expectations of mine. Bed and room was cosy enough.

          Reviewed March 08, 2021

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          Thank you for choosing us as your preferred hotel to stay in. We truly appreciate your support and kind mention on our hospitality service. The team and I looks forward to your next visit. Regards, The Management

          Responded March 09, 2021
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Linda
          Solo traveler
          Superior Double
          Stayed 4 nights in April 2019

          Amazing Stay”

          Most amazing stay at Cititel, clean, neat, tidy, friendly and helpful staff. The MidValley Megamall East Entrance is a few steps away from the hotel Lobby entrance or a small narrow passage way into Mall. My room was neat, spacious, daily housekeeping, bathroom was clean too.

          Reviewed May 07, 2019

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          Thank you for writing to us, i am glad to hear that you had an enjoyable stay with us. We hope to see you again soon

          Responded May 08, 2019
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          NAJWA from Malaysia
          Family with teens
          Superior Double
          Stayed 1 night in March 2022

          Best hotel ever”

          Always be my favourite hotel because my kids just love this hotel. Very helpful staff and recommended for everyone. In addition my family and i felt so comfortable with the hotel changes “new one” after renovation. Will come again ☺️ surely!

          Reviewed March 15, 2022

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          Thank you so much for your glowing review, we appreciate your support and loyalty! Best regards

          Responded March 16, 2022
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Yi from Singapore
          Couple
          Superior Double
          Stayed 2 nights in September 2019

          Great location, great for a shortgetaway”

          Was there for StandChart Run and was looking at somewhere convenient to stay. Cititel is the place i always stay at when i head to PJ area. It is attached to the MidValley Megamall which is super convenient. Make a great place for short getaway! They are undergoing upgrading, so it is a little noisy right now but it will be good once it is done.

          Reviewed October 04, 2019

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          Greetings from Cititel Mid Valley Hotel and thank you for choosing to stay with us. Appreciate your kind review and we hope to see you again soon.

          Responded October 05, 2019
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          SWEE from Singapore
          Family with teens
          Superior Twin
          Stayed 3 nights in December 2019

          Location”

          Beside excellent location, the free parking is a plus point. Just take the ticket at the entry point and validate it when u check out. The breakfast was great and the staffs there were very friendly.

          Reviewed December 20, 2019

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          Thank you for choosing us as your preferred stay in Kuala Lumpur. We appreciate the feedback given and hope to be seeing you again soon

          Responded December 23, 2019
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Jong from Malaysia
          Business traveler
          Superior Double
          Stayed 2 nights in January 2020

          Best Budget Hotel”

          I am a regular The Garden Hotel customer but i found out the the friendliness staff of cititel hotel easily beaten The Garden Hotel. Eg: When I went into the restaurant for a morning breakfast and to my surprise the environment of welcome is different. You totally feel welcome if comparing to the garden. Even i was wearing T shirt, cap and short pants. Anyway kudos to cititel hotel and i will definitely return monthly....

          Reviewed January 12, 2020

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          Thank you for choosing us as your preferred stay in Kuala Lumpur. We appreciate the feedback given and hope to be seeing you again soon

          Responded January 13, 2020
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Sze from Malaysia
          Solo traveler
          Superior Twin
          Stayed 1 night in December 2020

          Good services”

          The location of the hotel has no doubt. I had checked in late on that day they are patience and able to handle my problem, ie smoking smell in the room despite it is a non smoking room. The only setback is their breakfast due to pandemic. They have change the buffet breakfast to service breakfast with limited choices. I miss their breakfast last time. Overall I paid for a very low price to enjoy god service.

          Reviewed January 21, 2021

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          Greetings! Thank you for your review and for choosing our hotel. We are that you enjoyed your stay and sincerely apology due to the smoking smell. We will rectify the issue immediately. Looking forward to having you again as a guest in our hotel. Kind regards.

          Responded January 21, 2021
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          AILEE from Malaysia
          Couple
          Superior Twin
          Stayed 1 night in May 2022

          Very convenient”

          Have not been here for quite sometime and very delighted to see they have refurbished the room and everything looked so clean and new, very comfortable room too. As always, it's very convenient to shop at MV.

          Reviewed June 02, 2022

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          Thank you so much for your supportive comments. As always we look forward to your next visit

          Responded June 13, 2022
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Ranimah from Malaysia
          Family with young children
          Superior Twin
          Stayed 2 nights in February 2022

          One of the best hotel in Kuala Lumpur”

          The best hotel located in Mid Valley Megamall Kuala Lumpur. We are very happy staying here for holiday in KL. One of the good choice hotel if we want to spend time in Midvalley Megamall KL. Thank you for for all staffs…very helpful.

          Reviewed February 06, 2022

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          Thank you so much for the great feedback, we hope to see you again. Stay safe

          Responded February 16, 2022
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Wei from Singapore
          Couple
          Superior Double
          Stayed 3 nights in August 2019

          Best value and location”

          So glad we googled and found Cititel Mid Valley. The location is superb: so near the KTM (train) stop. Free bus shuttle to LRT (Bangsar) runs every half hour at the South Entrance outside ESPRIT shop. We avoided road traffic by taking the LRT to meet friends and relatives who pick us up from the LRT near them avoids heavy road traffic

          Reviewed August 10, 2019

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          Thank you for reaching out to us, I am glad to hear that you had a great stay with us. Besides the LRT, you can also board the MRT feeder bus (for a nominal fee) which will take you to the Pusat Damansara MRT station, from there you can take the MRT to Bukit Bintang and also One Utama. Hope to see you again soon

          Responded August 13, 2019
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          Lee from Malaysia
          Couple
          Superior Twin
          Stayed 2 nights in July 2022

          GREAT HOTEL”

          The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting here.

          Reviewed July 11, 2022

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          Thank you for sharing your feedback

          Responded July 18, 2022
          Cititel Mid Valley Hotel
          10.0
          Exceptional
          norhalina from Malaysia
          Business traveler
          Superior Twin
          Stayed 1 night in February 2019

          Like always..friendly stafff, clean place, easy for food, atm grab, ktm, taxi, shopping, movie”

          The staff and the housekeeping arrangements. Very clean and always keep on eye for repeat customers

          Reviewed February 06, 2019

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          10.0
          Exceptional
          Eunice from Malaysia
          Couple
          Superior Double
          Stayed 1 night in August 2019

          Cititel Hotel forever is my first choice during my stay in Kuala Lumpur. It's very convenience. ”

          The hotel is clean, comfortable, spacious(I stayed in Superior Double) and worth of money. Keep up the good job!

          Reviewed August 20, 2019

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          Thank you for taking the time to write to us, I am glad to hear that you had a pleasant stay with us. Hope to see you again soon

          Responded August 20, 2019
          Cititel Mid Valley Hotel
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