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Crowne Plaza Hotel Dallas Downtown
Crowne Plaza Hotel Dallas Downtown
Crowne Plaza Hotel Dallas Downtown
Crowne Plaza Hotel Dallas Downtown
Crowne Plaza Hotel Dallas Downtown
Crowne Plaza Hotel Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

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7.5

Very good

101 reviews

101 reviews

Housekeeping6
Food & Dining1
24-hour front desk1
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Rosa Parks Plaza

70 m

Bank of America Tower

120 m

Grassy Knoll

150 m

Belo Garden

170 m

Tree Sculptures

170 m

Popular landmarks
The Dallas World Aquarium

340 m

The Sixth Floor Museum at Dealey Plaza

450 m

Perot Museum of Nature and Science

730 m

Reunion Tower

770 m

Dallas Museum of Art

820 m

Closest landmarks
Conspiracy Museum

290 m

Taste of Dallas

290 m

Wild Bill's Western Store

290 m

Manor House

300 m

Rising Gallery

310 m

Crowne Plaza Hotel Dallas Downtown

1015 Elm Street, Dallas City Center, Dallas (TX), United States, 75202 - See map

Make your best journey to Dallas (TX) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Dallas City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Sixth Floor Museum at Dealey Plaza. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

620 meters to public transportation

Check-in [24-hour]

Inside city center

180 meters to Tree Sculptures

Free Wi-Fi in all rooms!

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

28 travelers have booked today.

Value for money7.3
Location rating8.4
Nearest airportDallas Love Field (DAL)
Distance to airport8.3 km

Rooms available at Crowne Plaza Hotel Dallas Downtown

Standard Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Premium Balcony
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 Queen Bed Accessible Roll In Shower Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 King Bed Premium
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
2 King Beds Premium City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed and 1 double bed
Enter dates to see prices
2 Double Beds Premium
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
1 King Bed Standard
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 Queen Bed Mobility Accessible Tub Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
2 Queen Beds Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
2 King Standard Mobil Access Roll Shower
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza Hotel Dallas Downtown?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Hotel Dallas Downtown?

For those who wish to drive their own cars, Crowne Plaza Hotel Dallas Downtown has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Dallas (TX) with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Crowne Plaza Hotel Dallas Downtown?

Wake up to a great buffet breakfast at Crowne Plaza Hotel Dallas Downtown. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crowne Plaza Hotel Dallas Downtown?

Crowne Plaza Hotel Dallas Downtown features an on-site restaurant for your dining convenience.

What is the smoking policy at Crowne Plaza Hotel Dallas Downtown?

Crowne Plaza Hotel Dallas Downtown does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Crowne Plaza Hotel Dallas Downtown?

The closest train, metro, or bus station to Crowne Plaza Hotel Dallas Downtown is Dallas Union Station, 610 m away.

What restaurants are nearby Crowne Plaza Hotel Dallas Downtown?

Restaurants including Thrive Restaurant, Super Panda Restaurant and Donut Palace are popular in Crowne Plaza Hotel Dallas Downtown’s neighborhood which is known as Dallas City Center.

What popular shopping places are close to Crowne Plaza Hotel Dallas Downtown?

Shopping options in Crowne Plaza Hotel Dallas Downtown’s Dallas City Center neighborhood include Wild Bill's Western Store and Rising Gallery.

What are popular attractions near Crowne Plaza Hotel Dallas Downtown?

Guests at Crowne Plaza Hotel Dallas Downtown can easily visit The Sixth Floor Museum at Dealey Plaza, The Dallas World Aquarium and Dallas Museum of Art located in the Dallas City Center area.

What popular natural sightseeing spots are close to Crowne Plaza Hotel Dallas Downtown?

Crowne Plaza Hotel Dallas Downtown’s nearby natural sights include Seven Falls located in the same Dallas City Center area.

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Explore the neighborhood

What people love about Crowne Plaza Hotel Dallas Downtown

  • 7.2

    Very good
    Staff 

    "The staff is very courteous and helpful."

    Lisa

    |

    September 2, 2022

  • 8.4

    Excellent
    Cleanliness

    "The room was pretty nice and very clean."

    Dustin

    |

    March 15, 2022

  • 9.2

    Exceptional

    "It's already all renovated."

    JEONGSOOK

    |

    November 2, 2020

Overall rating:

7.5

Very good
101 reviews
Cleanliness
7.5
Facilities
7.1
Location
8.4
Read all reviews >
More about Crowne Plaza Hotel Dallas Downtown

More about Crowne Plaza Hotel Dallas Downtown

Crowne Plaza Hotel Dallas Downtown

Wake up in the heart of Dallas (TX) and get the most of your urban escape with a comfortable stay at Crowne Plaza Hotel Dallas Downtown. This hotel is the perfect spot from which to explore amazing attractions.
The superior services and facilities offered at Crowne Plaza Hotel Dallas Downtown will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Dallas (TX) can be assisted with taxi and car hire services available. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Crowne Plaza Hotel Dallas Downtown. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Crowne Plaza Hotel Dallas Downtown. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Crowne Plaza Hotel Dallas Downtown. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Crowne Plaza Hotel Dallas Downtown offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Crowne Plaza Hotel Dallas Downtown, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Crowne Plaza Hotel Dallas Downtown can arrange to have groceries delivered to your doorstep.
Never let a day go wasted when you're at Crowne Plaza Hotel Dallas Downtown with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. The many offerings at Crowne Plaza Hotel Dallas Downtown ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Dallas (TX). Tourists travel from around the world to see Reunion Tower, which is an easy visit just 760 m away.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Housekeeping

3 mentions

Swimming Pool

2 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Nightclub
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Gluten-free
Restaurants on site

Thrive

  • Cuisine: American
  • Menu: Buffet, A-la-carte
Location
1015 Elm Street, Dallas City Center, Dallas (TX), United States, 75202
Excellent
Location

8.4

Airports

  • Dallas Love Field (DAL)
    8.3 km
  • Addison Airport (ADS)
    21.2 km

Public transportation

  • Dallas Union Station
    620 m
  • Convention Center
    900 m

Hospital or clinic

  • MedSpring Urgent Care - Uptown Dallas
    1.6 km

Shopping

  • Highland Park Village
    6.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • The Dallas World Aquarium
    340 m
  • The Sixth Floor Museum at Dealey Plaza
    450 m
  • Perot Museum of Nature and Science
    730 m
  • Reunion Tower
    770 m
  • Dallas Museum of Art
    820 m
  • Klyde Warren Park
    950 m
  • Dallas Zoo
    4.2 km
  • The George W. Bush Presidential Library and Museum
    7.1 km
  • Dallas Arboretum & Botanical Gardens
    9.6 km

Nearby landmarks

  • Rosa Parks Plaza
    70 m
  • Bank of America Tower
    120 m
  • Grassy Knoll
    150 m
  • Belo Garden
    170 m
  • Tree Sculptures
    170 m
  • West End Historic District
    270 m
  • Tarantula Excursion Train
    280 m
  • John Neely Bryan Cabin
    280 m
  • John F. Kennedy Memorial Plaza
    280 m
  • John Fitzgerald Kennedy Memorial
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-18 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)10 USD

The property

  • Non-smoking rooms/floorsNo
  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants1
  • Number of rooms 291
  • Room voltage110
Property announcements

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years of age or older to check in. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Crowne Plaza Hotel Dallas Downtown from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.5
Facilities7.1
Location8.4
Room comfort and quality7.0
Service7.5
Value for money7.3
High score for Dallas (TX)
Rating
9+ Exceptional (9)
8-9 Excellent (7)
7-8 Very Good (19)
6-7 Good (12)
<6 Below Expectation (13)
Time of the year
Mar - May (10)
Jun - Aug (22)
Sep - Nov (15)
Dec - Feb (13)
All guests (101)
All room types
All languages

Show reviews that mention 

Showing 60 verified guest comments
123
10.0
Exceptional
Christian
Couple
1 King Bed Standard
Stayed 1 night in July 2019

Great hotel”

Excellent location, clean room, and great price. Did have a bit of issue with check in, as it took about five minutes to locate my reservation. Nevertheless, once that was resolved, my stay at the Crowne Plaza was a very pleasant one.

Reviewed July 29, 2019

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10.0
Exceptional
Jacqueline from Australia
Solo traveler
Standard Room
Stayed 1 night in July 2019

lovely hotel”

Great location , lovely clean hotel. Close to all the tourist spots. the staff were awesome. I had booked the wrong night and the company l was booked through said bad pluck but when l got to the hotel they fixed it for me. I was very appreciative. Would definitely stay there again.

Reviewed October 13, 2019

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10.0
Exceptional
Jacqueline from Australia
Solo traveler
Standard Room
Stayed 1 night in July 2019

Good hotel. ”

Not a bad a hotel , in a good location for sight seeing. The room was large and had everything l needed. Didn't really see much of the rest of the hotel but it's sufficient for sight seeing.

Reviewed August 17, 2019

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10.0
Exceptional
Ge
Family with teens
Standard Room
Stayed 1 night in July 2019

Good location ”

Walk distance to all places of interest

Reviewed July 11, 2019

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9.2
Exceptional
JEONGSOOK from South Korea
Solo traveler
2 Queen Beds Non-Smoking
Stayed 2 nights in February 2020

Clean and comfortable”

I heard the hotel is old and dirty. But It's already all renovated. So room is very clean, comfortable and wide. The food served was satisfactory and very close to all tourist points in Dallas. I strongly recommend this hotel with good cost effectiveness

Reviewed November 02, 2020

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8.8
Excellent
Gisselle from Philippines
Group
1 King Bed Standard
Stayed 1 night in December 2019

great location”

right in the heart of downtown Dallas. everything is nearby. Dealey Plaza is within walking distance. Comfy rooms even if the hotel is aliitle old. The only negative comment i could give is at times it smells smoke.

Reviewed December 31, 2019

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8.4
Excellent
Dustin from United States
Group
2 Queen Beds Non-Smoking
Stayed 1 night in March 2022

Excellent”

The room was pretty nice and very clean. The staff was all friendly and helpful as well. The parking garage has really low clearance and was especially dirty though. Be sure to check if your vehicle is tall. Location is good if you’re visiting downtown.

Reviewed March 15, 2022

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8.4
Excellent
Dewi from Indonesia
Couple
Standard Room
Stayed 2 nights in February 2019

Very good location!”

Located in the heart of downtown Dallas, walking distance to most attractions downtown, 10 mins drive to Bishop Arts District. We got newly renovated room, so it was good. Unfortunately no wardrobe or safe deposit box. Comfy king size bed. Toilet was ok, just abit hard to adjust the water temp in the shower. Parking is not free, $18 for overnight parking per night.

Reviewed February 13, 2019

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8.4
Excellent
Donald from United States
Couple
1 King Bed Standard
Stayed 1 night in June 2022

Staff”

Gave me some else room and the lady was getting out the shower and then put us in a smaller room after the staff said we would be a bigger room….The staff never really apologize…..My number is 18172129525 Donald R Edwards……I live my stay but the staff is very bad

Reviewed June 12, 2022

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8.8
Excellent
Joey from New Zealand
Family with teens
2 Queen Beds Non-Smoking
Stayed 1 night in May 2019

Excellent”

Renovation is on going. The elevator floors are dirty. Workers should use only one designated elevator.

Reviewed May 14, 2019

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7.2
Very good
Nizam from Brunei Darussalam
Couple
King Leisure Nonsmoking
Stayed 3 nights in June 2019

Very good”

Didn’t know much about Dallas before we arrived and apparently there is an uptown and downtown centre. Uptown is where most action is where downtown is quieter. In terms of rooms, they are not big but quite comfortable and the bed linens were plush and cosy. We had a really nice stay.

Reviewed August 20, 2019

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8.0
Excellent
Phil from Australia
Family with young children
2 Queen Beds Non-Smoking
Stayed 2 nights in May 2022

Very good”

Extra chargers then expected

Reviewed May 29, 2022

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6.4
Good
Carolyn from United States
Solo traveler
1 Queen Bed Mobility Accessible Tub Non-Smoking
Stayed 1 night in August 2019

outdated”

This hotel desperately needs to be renovated. Very outdated room, peeling wallpaper

Reviewed January 30, 2020

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5.2
Hollie from Australia
Family with young children
2 Queen Beds Non-Smoking
Stayed 2 nights in September 2019

Bad area! Hotel is ok”

The worst area to stay. Didn't realise downtown was so bad. Found out it's close to southtown which is why. We have travelled a lot with our kids through south America and Dallas downtown was a dodgy area. Hotel was ok, a bit dirty - carpet needs a clean. Staff at the front desk were pleasant. Self service laundry was great.

Reviewed September 25, 2019

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3.6
Shannon from United States
Couple
Standard Double
Stayed 1 night in February 2019

Acceptable”

The rooms are small, the television is small with few channels. Hallways smell...I should have stayed at a hotel 6 since it was about the same.

Reviewed February 26, 2019

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2.4
Michael from United States
Family with teens
2 Queen Beds Non-Smoking
Stayed 1 night in January 2022

Disgrace.”

We saw that the ratings for this hotel was 4 and a a half stars so, we booked it. Upon arriving at the Hotel's parking, we were greeted by profanities etched on the walls of the parking. Like no one is guarding the parking lot. The elevators look like they were used by slums. We arrived maybe an hour early and would like to know if we can check-in early or just check-in and wait at the lobby. We were surprised that there was a surcharge for checking in early. That's just 60mins. Anyway, we waited for the 15:00 check-in, and when we arrived at our room, it was really old but adequate. The restroom/bathroom was really simple. the only main concern when staying was the WiFi. There are no Access points on my whole floor. The entirety of the 10th floor has no internet. Then, when I called the lobby, they directed me to their ISP. I will never ever stay here again.

Reviewed January 31, 2022

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7.0
Very good
EMMA from United Kingdom
Couple
1 King Bed Standard
Stayed 3 nights in November 2013

Good Hotel well located ”

location convenience and staff

Good hotel excellently located on Elm Street for access to Dealy Plaza and JFK memorial and museum. Not too much nightlife in downtown Dallas but we were there for the JFK 50th Anniversary and great location for that. Comfortable hotel not massive rooms and not overly luxurious but had everything we needed. Rooms not very soundproof - teenagers next door quite and across the hall quite loud. Staff very helpful. Nice bar and OK restaurant. All in all if I wanted to visit downtown Dallas I would recommend it as average in terms of luxury and excellent in terms of location and staff

Reviewed November 26, 2013

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10.0
Exceptional
Michael from Australia
Couple
Stayed 3 nights in September 2012

Excellent hotel with great service and facilities”

Best was the quality of service, room size and central location

this hotel is within easy walking distance of deeley plaza (jfk assassination location), nieman marcus and other great shopping and the convention centre. while the hotel itself has an excellent restaurant it is surrounded by restaurants offering all sorts of cuisine. they offer a free shuttle bus service within the downtown area.

Reviewed September 16, 2012

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7.7
Very good
MIA from Australia
Group
Standard Room
Stayed 1 night in July 2014

CLOSE TO EVERYTHING IN DOWNTOWN”

Staff, easy check in, business centre

I stayed for 1 night with friends as we were in Dallas for a concert. The hotel was ages away from AT&T Stadium, but close to everything in downtown dallas, a few decent places to eat nearby, close to jfk memorial

Reviewed September 24, 2014

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5.3
MAMORU from Japan
Business traveler
Stayed 6 nights in June 2012

Disappointed...”

Good Marks: (1)     11:15 on 24th June: When I arrived at Hotel about at 11AM, a female staff said to me, “ Check-in time is 3PM, but I think it will prepare a room for you till noon. We keep your baggage here till check-in time”. I am very glad for

Good Marks: (1)     11:15 on 24th June: When I arrived at Hotel about at 11AM, a female staff said to me, “ Check-in time is 3PM, but I think it will prepare a room for you till noon. We keep your baggage here till check-in time”. I am very glad for her help.   Bad Marks: (1)   12:30 on 24th June: When I checked in at about 12:30, a male staff explained nothing about request that Insert of room card into reader in an elevator is required to go to my room. When I was going back and forth at the 9th floor, a male staff (repairman?) showed how to go to over 10th floor. (2)   When a female staff telephoned to me at night to ask how I was feeling for this hotel, I replied to her that I did not understand where the hotel direction (restaurant, business center etc.) was. But She explained nothing and broke the connection. (3)   25th June: No one came to clean up my room. (4)   2pm on 26th June: When I came back to my room from outside, I found my room not cleaned up yet. When I met a female staff in front of elevator at the 17th floor, I asked her to clean up my room. When I came back to my room, cleanup was over. But, ice server and coffee maker were still remained used. (5)    I used a microwave range in my room. But as its power cable is too short to connect to outlet, I must put it down to the floor to connect. (6)   28th June: There was no bathmat. (7)   I am afraid that PCs in your business center on the ground floor remained unconnected with Internet. When I sometimes go to the Bay Area, I always use Crowne Plaza, Union Square, SFO. Because the services have been good. But, I am disappointed with Crowne Plaza, Dallas Downtown. I expect the improvement of your services in the near future. Thanks,

Reviewed July 03, 2012

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123
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