Travelling to Malaysia? Read all updated requirements before you book.
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur

Removed from saved list

8.7

Excellent

7,311 reviews

7,311 reviews

Housekeeping271
Breakfast142
Shops43
See map

8.8

Excellent

Location rating score

Excellent location - 60 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
The Intermark Mall

40 m

The Intermark

50 m

Ben’s Independent Grocer (B.I.G)

230 m

LUTH Building

250 m

The LINC

310 m

Popular landmarks
KLCC Park

860 m

Petronas Twin Towers

960 m

Aquaria KLCC

1.1 km

KLCC - Bukit Bintang Pedestrian Walkway

1.2 km

Pavilion Kuala Lumpur

1.6 km

Closest landmarks
Embassy of Greece

180 m

British High Commission

260 m

Bridge Bar (Level 28 G-Tower)

280 m

Embassy of France

290 m

Hsc Medical Center

350 m

DoubleTree by Hilton Hotel Kuala Lumpur

The Intermark, 348 Jalan Tun Razak, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50400 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuala Lumpur City Centre part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Show more

Highlights

200 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

22 travelers have booked today.

Value for money8.5
Distance to city center1.00 Km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.9 km

Rooms available at DoubleTree by Hilton Hotel Kuala Lumpur

Excellent
Room comfort & quality

8.4

1 King Bed Executive Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe Suite
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Accessible Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Terrace Suite
...
  • Room size: 111 m²/1195 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Twin Beds Executive Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Mountain View King Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Executive Suite
...
  • Room size: 62 m²/667 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Mountain View Twin Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
1 King Bed Guest Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Twin Beds Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Hotel Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Hotel Kuala Lumpur?

For those who wish to drive their own cars, DoubleTree by Hilton Hotel Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at DoubleTree by Hilton Hotel Kuala Lumpur?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton Hotel Kuala Lumpur. Halal breakfast is available for guests. There's an additional charge of 64 MYR for adults and 32 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree by Hilton Hotel Kuala Lumpur?

DoubleTree by Hilton Hotel Kuala Lumpur features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at DoubleTree by Hilton Hotel Kuala Lumpur?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at DoubleTree by Hilton Hotel Kuala Lumpur. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at DoubleTree by Hilton Hotel Kuala Lumpur?

On-site venues and convenient event services make DoubleTree by Hilton Hotel Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 160 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at DoubleTree by Hilton Hotel Kuala Lumpur?

DoubleTree by Hilton Hotel Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to DoubleTree by Hilton Hotel Kuala Lumpur?

The closest train, metro, or bus station to DoubleTree by Hilton Hotel Kuala Lumpur is Ampang Park LRT Station, 190 m away.

What restaurants are nearby DoubleTree by Hilton Hotel Kuala Lumpur?

Restaurants including Grandmama's Intermark KL, Lam's Kitchen and Ohla are popular in DoubleTree by Hilton Hotel Kuala Lumpur’s neighborhood which is known as Kuala Lumpur City Centre.

What popular shopping places are close to DoubleTree by Hilton Hotel Kuala Lumpur?

Shopping options in DoubleTree by Hilton Hotel Kuala Lumpur’s Kuala Lumpur City Centre neighborhood include Suria KLCC, The Intermark Mall and The LINC.

What are popular attractions near DoubleTree by Hilton Hotel Kuala Lumpur?

Guests at DoubleTree by Hilton Hotel Kuala Lumpur can easily visit Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur located in the Kuala Lumpur City Centre area.

What popular natural sightseeing spots are close to DoubleTree by Hilton Hotel Kuala Lumpur?

DoubleTree by Hilton Hotel Kuala Lumpur’s nearby natural sights include Jelutong Tree and Camp ground located in the same Kuala Lumpur City Centre area.

Show more questions
See map

Explore the neighborhood

What people love about DoubleTree by Hilton Hotel Kuala Lumpur

  • 10

    Exceptional

    "The hotel is topnotch worth the price and at city centre ."

    JAKIAH

    |

    September 19, 2022

  • 10

    Exceptional
    Cleanliness

    "Room every clean"

    YingQi

    |

    September 18, 2022

  • 8.4

    Excellent
    Spaciousness

    "The room was spacious, and usage of glass for the bathroom helped to make the space larger."

    Veronica

    |

    September 17, 2022

Overall rating:

8.7

Excellent
7,311 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.8
Read all reviews >
What travelers say they love:
Definitely come back to stay again .
Caprice from Malaysia
Family with older children
More about DoubleTree by Hilton Hotel Kuala Lumpur

More about DoubleTree by Hilton Hotel Kuala Lumpur

DoubleTree by Hilton Hotel Kuala Lumpur

DoubleTree by Hilton Hotel Kuala Lumpur is a distinct addition to Kuala Lumpur and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Access is everything, and you'll get the most of while staying only 9.2 km from Terminal Bersepadu Selatan and its easy transportation options.
All offerings provided by DoubleTree by Hilton Hotel Kuala Lumpur help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Kuala Lumpur is made even more convenient with the taxi and car hire services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the DoubleTree by Hilton Hotel Kuala Lumpur.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at DoubleTree by Hilton Hotel Kuala Lumpur. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at DoubleTree by Hilton Hotel Kuala Lumpur, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at DoubleTree by Hilton Hotel Kuala Lumpur. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. DoubleTree by Hilton Hotel Kuala Lumpur caters to its guests varied dietary restrictions with cuisine types such as halal available. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At DoubleTree by Hilton Hotel Kuala Lumpur you can even have groceries delivered to your room with their convenient service.
A day in will be as fun as a day out with ranges of recreational activities offered at DoubleTree by Hilton Hotel Kuala Lumpur. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the salon, located right in the hotel. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's library and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 2.0 km away, an item on every checklist of those who travel to Kuala Lumpur.

Show more
Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

161 mentions

Breakfast

138 mentions

Food & Dining

66 mentions

Internet

61 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Hindi
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathroom phone
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dressing room
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Pool facilities
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Axis Lounge

  • No additional information available

Cellar Door

  • No additional information available

Makan Kitchen

  • Cuisine: Local, Malaysian

The Food Store

  • No additional information available

Tosca

  • Cuisine: Italian
Location
The Intermark, 348 Jalan Tun Razak, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50400
Excellent
Location

8.8

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.9 km
  • Kuala Lumpur International Airport (KUL)
    46.6 km

Public transportation

  • Ampang Park LRT Station
    190 m
  • LRT Train Station - Ampang Park
    200 m 3 min walk

Hospital or clinic

  • Hsc Medical Center
    350 m 3 min walk

Shopping

  • Pavilion Kuala Lumpur
    1.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • KLCC Park
    860 m
  • Petronas Twin Towers
    960 m
  • Aquaria KLCC
    1.1 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.2 km
  • Pavilion Kuala Lumpur
    1.6 km
  • Jalan Alor
    2.0 km
  • Menara Kuala Lumpur
    2.0 km
  • Central Market
    3.2 km
  • Chinatown - Kuala Lumpur
    3.3 km
  • KL Bird Park
    4.1 km

Nearby landmarks

  • The Intermark Mall
    40 m
  • The Intermark
    50 m
  • Embassy of Greece
    180 m
  • Ampang Park LRT Station
    190 m
  • LRT Train Station - Ampang Park
    200 m
  • Ben’s Independent Grocer (B.I.G)
    230 m
  • LUTH Building
    250 m
  • British High Commission
    260 m
  • Bridge Bar (Level 28 G-Tower)
    280 m
  • Embassy of France
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee340 MYR
  • Distance from city center1.00 Km

Extras

  • Breakfast charge (unless included in room price)64 MYR
  • Daily Internet/Wi-Fi fee49 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors34
  • Number of restaurants2
  • Number of rooms 538
  • Year property opened2010
  • Most recent renovation2010
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of DoubleTree by Hilton Hotel Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.6
Location8.8
Room comfort and quality8.4
Service8.8
Value for money8.5
High score for Kuala Lumpur
Rating
9+ Exceptional (1,527)
8-9 Excellent (598)
7-8 Very Good (638)
6-7 Good (220)
<6 Below Expectation (252)
Time of the year
Mar - May (654)
Jun - Aug (820)
Sep - Nov (671)
Dec - Feb (1,090)
All guests (7,311)
All room types
All languages

Show reviews that mention 

Showing 3,235 verified guest comments
12345
10.0
Exceptional
Ahmad from Malaysia
Family with young children
1 King Bed Guest Room
Stayed 1 night in December 2020

Best Value for Money and Location”

PRO; 1. Really good breakfast. My mum and kid love it. But at the moment they have a very weird "breakfast schedule" to monitor number of guests and practice safe distance. Kudos for the new practice. I love it and feel safe. 2. We had interconnecting rooms and the rooms are clean and up to my standard. (I am very fussy when it comes to cleanliness). 3. GOLD STAR for front desk service. They upgraded our rooms to the deluxe as those rooms were closer to the lift and will be easier to access with wheelchair. They did everything they can to accommodate my family. 4. The hotel is inside a new shopping mall. So everything you need (probably) is under one roof. CON; 1. No porter at the entrance. So it was quite a struggle to arrange for my mum and small child and luggage. Had to make 3 trips to the car and back for us to really settle in. 2. The hotel front desk is on Level 1. Not an inconvenience to a normal person, but then again I am travelling with a disable person and a small child, so a little bit hard to maneuver without the extra help. That's all, hope this helps.

Reviewed December 17, 2020

See room deals

10.0
Exceptional
DIANA from Malaysia
Group
1 King Bed Guest Room
Stayed 1 night in December 2021

Great room, service and location”

We booked a 2D1N room with breakfast included for our staycation. It's my first stay at DoubleTree by Hilton, so I was surprised they gave us 2 warm cookies upon check in! (Cookie was v delicious too) Staff were helpful and friendly. The room was clean. The bed was super comfortable and sheets were soft. Had a great night's sleep. Toilet had everything included -- shampoo, conditioner, body wash, and face soap, all by Crabtree & Evelyn. Excellent location too. There's a mall below with restaurants like McD, Starbucks, etc. It's very easy to access the LRT too. Just a few minutes walk away. Parking is complimentary. Just gotta validate your ticket at the check out counter. All in all, it was a very pleasant stay. I enjoyed my time here and would definitely come again. 10/10 for me!

Reviewed December 30, 2021

See room deals

10.0
Exceptional
MOHD from Malaysia
Couple
1 King Bed Guest Room
Stayed 2 nights in November 2020

Convenient city centre hotel”

The hotel sits inside Intermark so you can grab anything you need be it groceries from Jaya Grocer or food from various eateries. Free parking helps if you need to be in and out of the hotel frequently. A short grab or walk would bring you to Suria KLCC so location wise is smack in the city. Room was nice and comfortable though a slight negative was the non-smoking room (and floor!) had a strong cigarette smell. After complaining at the front desk, the housekeeper plugged in a scent machine to kill the smell. It worked although had to switched it on many times through out the day as the smoke smell keeps reappearing. Food wise, Buffet breakfast was understandably absent but you can order any sets/ala carte from the menu which was aplenty and delicious. Overall, our stay was great!!

Reviewed November 09, 2020

See room deals

10.0
Exceptional
Abdul from Czech Republic
Solo traveler
1 King Bed Guest Room
Stayed 1 night in November 2020

Great first impression!”

I simply loved the upscale DoubleTree by Hilton Kuala Lumpur Hotel! Upon checked-in, a complimentary cookie was given, not just tasty and crunchy but warm it was! Superb! The hotel lobby atmosphere was premium and exclusive all the way up to the guest rooms. I had a King Bed and it was amazingly comfortable, I slept like a baby. The room size was simply perfect for me as a solo traveler but I might feel a little bit small for two people inside the room. The bathroom was small and the sewerage system was not well constructed, the shower room was literally flooded every time I had showers - the room number was 1710. The breakfast menu had a variety to choose from ranging from Continental, American, Natural Healthy, Malaysian, Indian and Chinese which I liked but the taste was mediocre. Customer service was excellent and kudos to the whole hotel team!

Reviewed November 27, 2020

See room deals

10.0
Exceptional
Nur from Malaysia
Couple
1 King Bed Guest Room
Stayed 1 night in October 2020

Good experience on a birthday celebration! ”

The experience with Double Tree by Hilton started from the email. The reservation manager, Cindy entertained me well via the email regarding the birthday package. It was easy to deal with her. On the check in day, the process were smoothly handled by Ganesh. I feel welcome. I asked him to follow my plan to surprise my friend and it went well. The plan was good. Once I entered the room, the birthday decoration was above my expectation. Simple, nice and lovely. The cake was good. Oh yeah, the welcoming cookies are also good! My friend really love the surprise. On the next day, we went to the restaurant for breakfast. Due to COVID-19, there’s no buffet provided. We need to scan the menu. The menu was limited. We ordered many things such as mee goreng mamak, kue tiau tom yam, dim sum set, roti boom etc. I was quite upset on the taste because I had an experience here before that the food were superb especially the duck. I can get better food outside. It’s okay because we still enjoy the breakfast. Overall, the experience was really good. Love it.

Reviewed October 31, 2020

See room deals

10.0
Exceptional
wana from Malaysia
Family with teens
2 Twin Beds Guest Room
Stayed 1 night in October 2021

Best hotel in KL”

I stayed here on 9th Oct for my mom’s birthday. And this could be the best hotel ive ever stayed. I super love that it is inside a mall. Super easy to get food and some window shopping. Parking is free and easy. Love the comfortable bed and pillow. All just perfect. Most fav thing is the pool. Only few ppl allowed per hour, which is great for preventing Covid. And more space for swimming. Me and my whole family had so much fun even in just 1 hour. I would come back here again if i have the means. Thanks Doubletree!

Reviewed October 12, 2021

See room deals

10.0
Exceptional
Nur from Malaysia
Group
Mountain View Twin Room
Stayed 1 night in December 2021

Spacious room and easy access to the food and shopping”

I had a pleasant stay but I still remember the smelly pillows to this day. Might need to check on this. My room is facing Gombak with the mountain view. I enjoyed it so much but the sound from the train were quite distracting early in the morning. The hotel is linked to a shopping mall and a walk away from the train station. Getting food is so easy. Staff are pleasant and the room is well kept and very clean. Please check your pillows conditions. Thank you.

Reviewed January 28, 2022

See room deals

10.0
Exceptional
Nurul from Malaysia
Couple
1 King Bed Guest Room
Stayed 1 night in August 2020

Great room, great staff!”

Pros : the bed and the pillow are sooo comfy, free parking, inside mall (intermark mall), have access to food, walking distance to KLCC and avenue K, great manners and hospitality from the staff. Delicious cookies! I’ve got my special request fulfilled! Cons : if you can’t que and stand in waiting line approximately around 1.5hours, don’t bother to book during public holidays. But they compensate my waiting time with cookies and welcome drinks ;) And i saw them entertaining the elderly people first, that’s good .

Reviewed September 01, 2020

See room deals

10.0
Exceptional
Seah from Singapore
Couple
1 King Bed Guest Room
Stayed 2 nights in June 2022

Exceptional”

Overall stay is good. The room is clean. The only drawback is the multi story car park (Gate C). The ticket is always not readable whenever I exit the parking via the barrier gate. Just need to press the intercom and someone will assist me. Parking in the multistory car park is spacious. Do not park in the basement as the parking lot is slightly smaller compared to the multistory car park. You can enter via Gate C to the multistory car park. The aircond is noisy even the fan has been set to low. Just hope the hotel will improve the aircond. No other complaints. Will definitely return to stay in the same hotel if I visit KL again.

Reviewed June 09, 2022

See room deals

10.0
Exceptional
Andy
Couple
1 King Bed Accessible Room
Stayed 1 night in September 2020

Stopover before Ipoh”

I chose this hotel thinking that it was the hilton located at KL Sentral but i did not regret choosing it. Nearest LRT station was Ampang Park with covered walkway all the way from the hotel. Checked in around 11pm, my wife and i were given two big cookies (fresh and warm) upon our check in. The room was good with all the usual facilities etc. It felt clean which wad good considering we are still under RMCO. The buffet breakfast in the morning was satisfying. I would come back for the price i paid at less than rm200 per night.

Reviewed September 16, 2020

See room deals

10.0
Exceptional
Norasyida from Malaysia
Family with teens
2 Twin Beds Guest Room
Stayed 1 night in September 2020

Stress free staycation”

Comfort, relax, clean, easy access to mall, fast process of check in and out. I've decided to prolong my stay till 6pm, the friendly staff makes the arrangement smoothly. Good spread of buffet breakfast, and the hotel SOP during this pandemic makes us feel at ease. I will surely come again! One thing for future improvement is the careline services. I have to called the reception through my mobile phone although I am at my hotel room during my call. Other than that I'm enjoying my stay here. Thank you.

Reviewed October 03, 2020

See room deals

10.0
Exceptional
MOHD from Malaysia
Couple
1 King Bed Executive Room
Stayed 1 night in August 2020

Best and nice hotel to stay”

Stayed for 1 night at this hotel. Even though the queue was long during check in due to the pandemic but it’s worth. The staff was very kind. Room was very clean and toilet too. Location wise is very strategic. Close to KLCC and inside the same building also there is a cinema. Breakfast during was so good. Well prepared by the management to avoid crowded during this pandemic. Overall i was very happy staying here and looking forward to stay again. Highly recommended

Reviewed August 20, 2020

See room deals

10.0
Exceptional
Hanna from Singapore
Couple
1 King Bed Guest Room
Stayed 2 nights in September 2019

Excellent service, lovely room”

Very helpful and friendly staff, and the room was spacious and clean. Breakfast was really good with amazing variety! It is right above a mall so you have many dining options available too, including a Starbucks and a 24-hr Macs. Other reviews have mentioned about the lifts, but we didn't feel that they were slow at all. The hotel seems to have taken the feedback about the lifts into consideration and was doing something about it. Overall, highly recommended.

Reviewed September 28, 2019

See room deals

10.0
Exceptional
SITI from Malaysia
Family with young children
1 King Bed Deluxe Room
Stayed 1 night in August 2019

Exceptional”

Overall i was really happy with the room, staff, view and Makan Kicthen. staff really nice and helpful. They upgrade our booking room so we enjoyed big room and clean room. My baby and husband enjoy swim at the pool. there a lots of varieties food for breakfast. We sat there for almost 3 hour just to enjoy the breakfast. Also plenty of restaurant and cafe you can choose to eat. I am sure to comeback to this hotel.

Reviewed September 04, 2019

See room deals

10.0
Exceptional
Aimi from Malaysia
Family with young children
1 King Bed Guest Room
Stayed 1 night in October 2021

Awesome!”

I actually booked another hotel for staycation but due to bad experience, i checked out earlier and chose to continue my staycation at DoubleTree instead. What a refreshing experience when i was greeted with warm cookies and free upgrade of the room as complimentary since my birthday was in a couple of days. I was really surprise by the exceptional service and the hotel itself has a great clean room, best location, great food, and awesome staff and service. Definitely will return.

Reviewed October 04, 2021

See room deals

10.0
Exceptional
Mohd from Malaysia
Family with young children
1 King Bed Guest Room
Stayed 2 nights in December 2021

The most convenient hotel around KL”

Everything was great here. I really love the masala tea during breakfast! There are plenty of food choice at breakfast area from Malay cuisine, Chinese cuisine, Indian cuisine and International breakfast! The pool area is great! They have a little tiny pool at the corner for kids to have fun and they have some sort of fine dining restaurant at the end of the pool. SOP wise, you need to take turn to enjoy the pool. 1 hour per family only. Choose your time wisely. Below of the hotel is Intermark Mall and you can find plenty of good food and this hotel is accessible to any mode of transportation. Great stay here at DT KL!

Reviewed February 03, 2022

See room deals

9.6
Exceptional
Mohan from Malaysia
Family with young children
2 Twin Beds Guest Room
Stayed 1 night in June 2022

From Town To City”

Took a short trip to Kuala Lumpur for recent school holidays. Just to get the busy city life experience. for my son and daughter. The hotel located almost close to KLCC, however due to surrounded by lots of higher buildings looks far from others. The hotel joined with Intermark Mall which was surprised me. I was thinking this hotel is stand alone building hotel. The lobby were very simple which was located inside the mall , looks like a shopping mall counter. However, the check in was great done by the staff (Odelia) with a great welcome & hospitality. Well explainable by her on my visit, room and F&B arrangements.Well done! My room package comes with dinner at Tosca the Italian Restaurant. So, we went there without any reservation made. The restaurant were not really busy, but with few tables with 2 guest mostly. It just staff were working running everywhere to served all the guest. May table were given immediately even though no any reservation made. My room number (2311) were not given for their reference make their operation more easier. After they check with FO, then the server gave us the Set dinner menu for our selections. I cant remember the server name, however the one with wearing brown uniform bring us to the table and there was one with wearing black shirt(this staff were very good and very nicely serving skills). Everything is ok, even though they lack of speed of clearing and table setup. As because i am a hotelier and my position as F&B Manager, i can notice all their mistakes..ha,ha,ha. The food is very good but the pricing for me is a bit high. I know its 5 star hotel but RM38 for a bowl of mushroom soup..(yes using good type of mushroom) but then.. the bowl is so big, and the soup is so little..Any way, overall it was a good dinner for my wife and kids. Next day morning, we went to breakfast at coffee house, i have reserved my time slot at 9.30am during my check in at FO. As usual, morning breakfast were busy at any hotels during school holida

Reviewed June 13, 2022

See room deals

10.0
Exceptional
Ching from Malaysia
Couple
1 King Bed Guest Room
Stayed 1 night in April 2021

Top notch service down to every detail”

Their staff were always there ready to help. Even when they at packed with people at the receptionist, they wont miss you out while you are standing beside needing help. Alot of convenient facilities and marts around. No worries of getting the essentials in case you forget any. The room is clean and tidy. It would be better if able to get a room with KLCC view.

Reviewed May 03, 2021

See room deals

10.0
Exceptional
Dickson from Malaysia
Group
2 Twin Beds Guest Room
Stayed 1 night in February 2022

Awesome Hotel!”

I was impressed with the quality and affordability of this hotel. It is located within a mall, so groceries and restaurant options are in no short supply. The staff were very friendly. The guest room, although small, was clean, luxurious, and cozy. The hotel also has a beautiful pool and lounge. The front desk also gave me complimentary cookies. I will not hesitate to return the next time I wish to stay in KL city.

Reviewed February 26, 2022

See room deals

10.0
Exceptional
Brielle from Malaysia
Couple
1 King Bed Guest Room
Stayed 3 nights in March 2022

Nice Hotel”

Welcome Cookies and Check-In process was good and fast. The room is awesome, sparkling clean, spacious and quiet. Bed and pillows are comfy. Toilet is clean. Wifi is good. Location is great and connected to Intermark Mall (Restaurants, Starbucks, Dome, MCD, Watsons etc) The price is affordable and definitely worth it! We had enjoyed our stay! High recommended!

Reviewed April 10, 2022

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss