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El Puerto Hotel
El Puerto Hotel
El Puerto Hotel
El Puerto Hotel
El Puerto Hotel
El Puerto Hotel
El Puerto Hotel

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8

Excellent

1,494 reviews

1,494 reviews

See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Eluanbi 1.4 km
Longpan Park 1.5 km
Southern Point 2.1 km
Kenting Night Market 6.4 km
Chuhuo Special Scenic Area 7.9 km
Kenting National Park 8.0 km
Maobitou Park 11.4 km
White Sand Bay 13.8 km
Hengchun Old Town 14.4 km
National Museum of Marine Biology & Aquarium 21.3 km
Nearby landmarks
Shadao 90 m
Shadao Shall Sand Exhibition Hall 90 m
Beach 140 m
Eluanbi Park 1.4 km
Eluanbi Lighthouse 1.4 km
Eluanbi 1.4 km
Guests Pavilion 1.4 km
Spring Scream 1.4 km
Longpan Park 1.5 km
Longkeng Ecological Protection Area 1.5 km

El Puerto Hotel

No.252, Shadao Rd, Eluanbi, Kenting, Taiwan, 946 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Eluanbi part of Kenting, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Museum of Marine Biology & Aquarium. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Check-in/out [express]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Garden

Announcements by hotel (3)
Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Tours

Concierge

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Kenting every 1 minutes on Agoda.com
Value for money8.4
Location rating7.6
Nearest airportHengchun Airport (HCN)
Distance to airport18.3 km

Rooms available at El Puerto Hotel

Exceptional
Room comfort & quality

9.1

Mountain View Quad
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 1 queen bed and 1 king bed
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Quad Sea View
...
  • Room size: 60 m²/646 ft²
  • Ocean view
  • 1 king bed and 1 queen bed
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Double Mountain View
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 double bed
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Family Room with Mountain View
...
  • Room size: 52 m²/560 ft²
  • Mountain view
  • 2 double beds
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Superior Double Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 double bed
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Luxury Quadruple Room
...
  • Room size: 66 m²/710 ft²
  • Sea view
  • 2 single beds and 1 king be...
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Triple Room with Mountain View
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 single bed and 1 double b...
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Double Sea View Room
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 double bed
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Deluxe Quad Sea View
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 double bed and 2 single b...
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Sunny Sky Bird Whisper Double Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at El Puerto Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The inn offers luggage storage to guests for before check-in and after check-out.

How do I get to El Puerto Hotel?

For those who wish to drive their own cars, El Puerto Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the inn. If you're looking for an easy way to get around Kenting with private transportation, the inn can arrange both taxis or car rental.

What is the smoking policy at El Puerto Hotel?

El Puerto Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby El Puerto Hotel?

El Puerto Hotel is located in Eluanbi, famous for good restaurants such as Sea Rose Cafe, Renhua Creative Cuisine and Longpan Restaurant.

What are popular attractions near El Puerto Hotel?

El Puerto Hotel is located in Eluanbi area, which is famous for attractions such as Eluanbi, Southern Point and Shadao Shall Sand Exhibition Hall.

What popular natural sightseeing spots are close to El Puerto Hotel?

El Puerto Hotel is located in the Eluanbi area, which is famous for natural sightseeing destinations such as Longkeng Ecological Protection Area.

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Explore the neighborhood

What people love about El Puerto Hotel

  • 9.6

    Exceptional

    "This family trip was perfect, including accommodation!"

    ChinTsui

    |

    November 28, 2019

  • 8.4

    Excellent

    "Free parking space right in front of the hotel."

    Andy

    |

    November 26, 2019

  • 9.6

    Exceptional

    "It was one of our best stays in Taiwan nevertheless!"

    Jasmin

    |

    November 5, 2019

Property ranking|Compared to 956 Kenting properties
See all rankings
Room comfort score
9.1/10
Room size
52 sqm.
Cheapest price score
Value for money score
8.4/10
Better than
96
%
of Kenting properties
Bigger than
96
%
of Kenting properties
Better than
94
%
of Kenting properties
Better than
78
%
of Kenting properties
Overall rating:

8

Excellent
1,494 reviews
Cleanliness
8.3
Facilities
7.6
Location
7.6
Read all reviews >
More about El Puerto Hotel

More about El Puerto Hotel

El Puerto Hotel

Enjoy Kenting day or night with a stay at El Puerto Hotel.
El Puerto Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the inn make it easy to plan your day trips, sightseeing, and more around Kenting. If you plan to arrive by car, you'll appreciate the inn's free parking, right on-site.
The inn provides front desk services such as concierge service, express check-in or check-out and luggage storage for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the inn to allow cleaner air for all guests.
Each guestroom at El Puerto Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at El Puerto Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The inn also offers a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 88% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Kenting.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

10 mentions

Housekeeping

4 mentions

Beach

3 mentions

Internet

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Shared stationery removed
  • Staff trained in safety protocol

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Luggage storage
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • In-room safe box
  • Non-smoking
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]
Location
No.252, Shadao Rd, Eluanbi, Kenting, Taiwan, 946
Very good
Location

7.6

Airports

  • Hengchun Airport (HCN)
    18.3 km 35 min drive
  • Lanyu Airport (KYD)
    71.9 km

Public transportation

  • Kenting Express Bus Kenting Station
    5.4 km
  • Kenting Arch Bus Station
    6.5 km

Hospital or clinic

  • Hengchun Tourism Hospital
    14.3 km

Shopping

  • Pingtung Tourist Night Market
    5.9 km
What's nearby

Popular landmarks

  • Eluanbi
    1.4 km
  • Longpan Park
    1.5 km
  • Southern Point
    2.1 km
  • Kenting Night Market
    6.4 km
  • Chuhuo Special Scenic Area
    7.9 km
  • Kenting National Park
    8.0 km
  • Maobitou Park
    11.4 km
  • White Sand Bay
    13.8 km
  • Hengchun Old Town
    14.4 km
  • National Museum of Marine Biology & Aquarium
    21.3 km

Nearby landmarks

  • Shadao
    90 m
  • Shadao Shall Sand Exhibition Hall
    90 m
  • Beach
    140 m
  • Eluanbi Park
    1.4 km
  • Eluanbi Lighthouse
    1.4 km
  • Eluanbi
    1.4 km
  • Guests Pavilion
    1.4 km
  • Spring Scream
    1.4 km
  • Longpan Park
    1.5 km
  • Longkeng Ecological Protection Area
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Guests arriving after 08:00 PM are requested to provide an estimated time of arrival in the Special Request section upon booking or contact the property directly prior to arrival. Otherwise, the property reserves the right to release the room.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until21:00
  • Check-out from07:30
  • Check-out until11:00
  • Reception open until20:00

The property

  • Number of floors3
  • Number of rooms 22
  • Room voltage110
Property announcements

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Balcony of some room types are under maintenance and temporary closed, if you would like to book a room with balcony, please inquire the property directly before booking. Otherwise the property will arrange randomly upon check-in.

Reviews of El Puerto Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.3
Facilities7.6
Location7.6
Room comfort and quality9.1
Service8.0
Value for money8.4
High score for Kenting
Rating
9+ Exceptional (156)
8-9 Excellent (100)
7-8 Very Good (109)
6-7 Good (53)
<6 Below Expectation (72)
Time of the year
Mar - May (128)
Jun - Aug (157)
Sep - Nov (111)
Dec - Feb (94)
All guests (1,290)
All room types
All languages

Show reviews that mention 

Showing 490 verified guest comments
12345
9.6
Exceptional
Jasmin from Singapore
Family with teens
Deluxe Quad Sea View
Stayed 2 nights in November 2019

Good stay! ”

Room was spacious, clean and overlooked the sea. However, breakfast menu was limited and only served western food. Hotel is located 10mins drive away from kenting main street and getting a taxi may get a little tricky. It was one of our best stays in Taiwan nevertheless!

Reviewed November 05, 2019

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9.6
Exceptional
ChinTsui from Taiwan
Family with young children
Mountain View Quad
Stayed 1 night in November 2019

Great stay experience”

This family trip was perfect, including accommodation! Although remote, it is very close to tourist attractions Spacious, excellent environment and very quiet Comfortable bed with unique design space Recommend everyone to stay! We will come again!

Reviewed November 28, 2019

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9.2
Exceptional
Witold from Poland
Group
Mountain View Quad
Stayed 1 night in November 2019

Strange place, but cheap”

This stay was quite strange - our room was big, clean, nice and cheap. However place as such seems not to be maintained well and it is hard to communicate with stuff other thanin Chinese

Reviewed November 07, 2019

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9.2
Exceptional
HUANG from Taiwan
Couple
Mountain View Quad
Stayed 2 nights in September 2019

Nice and big room”

If you have a car, this is best room. It's quite far from the center but overall is really good.

Reviewed October 12, 2019

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8.4
Excellent
Andy from Singapore
Family with young children
Deluxe Quad Sea View
Stayed 2 nights in October 2019

Spacious room with sea view away from the busy street”

We were satisfied with our stay in the Deluxe Quad Sea View room with 2 king size bed. The room is HUGE with a HUGE bath room and Bathtub. both my kids love it! Room is generally clean, no complains. Free parking space right in front of the hotel. If you don't drive, it is quite a distance to Kenting main street. The air-con is quite noisy if you turn the fan speed to max. We switched it to low fan speed, the sound is negligible.

Reviewed November 26, 2019

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10.0
Exceptional
WEI from Taiwan
Group
Mountain View Quad
Stayed 1 night in December 2021

Exceptional”

Excellently

Reviewed January 02, 2022

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6.4
Good
Sen from Taiwan
Couple
Stayed 1 night in April 2020

We have a nice experience of stay, but bad experience with the staff”

The place is nice, clean and quiet. But when we use the bathroom facilities, the cold tab is broken. We use our friends' bathroom since they are staying here as well. I told the staff the other morning. All I've been told is you could have called us for support. Not a single apology for your broken facilities. This ruined my nice experience with this place.

Reviewed April 06, 2020

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6.4
Good
winnie from Hong Kong SAR, China
Solo traveler
Stayed 2 nights in January 2019

Huge rooms and that’s about it”

Weird location that is far away from the main Kenting street but not necessary with a great view either. The only sea view rooms are family and quads rooms so you get a view similar to a construction site if you get the double room. Great value for money though, it’s hard to find such spacious room with this price. It’s good choice if you spend most of your time outdoors and just come back to sleep.

Reviewed January 24, 2019

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6.4
Good
Sen from Taiwan
Group
room
Stayed 1 night in April 2020

Environment are nice, disappointing staff interaction”

The room is nice and clean. But when we told the staff one of our facilities is broken in the next morning. All I'm getting is "you didn't tell us.", which can be solved by a simple apology.

Reviewed April 06, 2020

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6.4
Good
Quinnie
Group
Double Mountain View
Stayed 1 night in October 2019

Very cool room with sea view ”

The room is very cool with beautiful sea view. The location is a bit out skirt but acceptable if you have a car.

Reviewed October 09, 2019

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6.4
Good
IChing from Taiwan
Couple
Double Sea View Room
Stayed 3 nights in October 2020

slef-help”

its a place that you have full freedom that staff won't bother you much. call them when you need it.

Reviewed October 10, 2020

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5.6
Yan from Hong Kong SAR, China
Couple
Double Mountain View
Stayed 2 nights in July 2019

Spacious room with acceptable price. ”

Location is far away from the Kenting main street, you need to drive your own car instead, can park in front of hotel. Quiet and spacious room but lack of maintenance, rusting can be easily found in the hotel public area and inside the room. need improve on cleaning quality, towel not clean enough, dirt and dust in the room. The worst part, air con is not working well, even I switch to max fan and low temp, I was still sweating at night when sleeping. Already informed staff to fix but seems still not working at all. Staff seems like a bit cool comparing with typical passionate Taiwanese

Reviewed July 13, 2019

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5.2
Judy from United States
Group
Mountain View Quad
Stayed 2 nights in March 2019

family trip to Kenting”

the hotel is ok. though it needs to be refreshed, ei. our bathroom shower tiles had peeling paint! (yes they painted over the tiles and it was peeling.) The rooms were very large and spacious. Great value for the money. The location is across the street from a beach, super easy, but you need a car for everything else.

Reviewed April 07, 2019

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5.2
Tan from Singapore
Couple
Double Mountain View
Stayed 2 nights in December 2018

Hotel room is big ”

The location is very far away from the night market. You really need a transport to travel if you stay there. But the room is big and clean.

Reviewed January 02, 2019

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4.4
kevin from United States
Family with young children
Mountain View Quad
Stayed 4 nights in April 2019

. ”

It was hard to communicate with stuffs. Also they clean the room only if we requested. Not a full service, only give us a replacement towel so we requested to change the linen. And I do vacuum by myself because they don’t do it. Only the room size was great but that’s about it. Service sucks, not welcome attitude, non of the service was available at hotel. No breakfast, drinks, snacks, laundry nothing. Location was out of no where. I definitely wouldn’t recommend this hotel to anyone.

Reviewed April 26, 2019

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4.8
Brooke from Taiwan
Family with young children
Double Mountain View
Stayed 1 night in February 2019

Scammmed”

We booked one night and were informed at the hotel that since we had a child with us - we had to pay an additional fee. We also requested extra pillows and they asked us to pay. It's all about the money here - not the experience. I'd never tell my friends to go here. Very disappointing.

Reviewed February 09, 2019

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2.8
Wei from Canada
Group
Deluxe Quad Sea View
Stayed 3 nights in February 2019

I will NEVER come back here again! ”

The air condition was not working on the first night, super loud as well. They changed a room for us and that room smell so stinky like poo. Customer service was horrible and didn't feel welcoming at all. Unable to use my oversea credit card and was told it was my card issue but after contact my bank, there was no issue at all. Messy information was given about payment instruction. Disappointment with view and breakfast. Pillow are not comfortable and supportive, feeling too old. Safe was broken. They do have one good thing which was their water pressure - you can take a nice shower there. Other than this, I don't see any value and it was a big disappointment. :(

Reviewed February 03, 2019

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9.0
Exceptional
Flavia from Canada
Couple
Mountain View Quad
Stayed 2 nights in August 2013

Great Hotel, Extremely Friendly and Helpful Staff”

Big Rooms, Clean, Nice Staff

My boyfriend and I and 2 of our friends stayed 2 nights at El Puerto. It was a bit difficult to figure out where it is at first, since it is not in walking distance from Kenting Main Road. My friends and I found a taxi to take us to the hotel. We rented scooters the next day, it made travelling around a lot easier(FYR: we paid NT1000 for 2 scooters for 1 full day). Just go to the front desk and they will call the scooter company for you. If you don't speak Mandarin ask the staff at the hotel to help, they speak a good amount of English. The hotel has a car that can shuttle you and your group as well but only when they are not busy, just ask the receptionist. The staff there are very friendly and very helpful. The room was very big, the four of us stayed in one room and we had plenty of space. The room as well as the bathroom were clean. We had a great stay here.

Reviewed August 23, 2013

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8.3
Excellent
Geir from Norway
Solo traveler
Quad Sea View
Stayed 4 nights in February 2014

Had a very good and relaxing stay”

Staff,room and service

I had a very good and relax stay at this hotel. Only 10 min drive from Kenting main street so not to bad. Only bad that the beach close to this hotel is close.But hotel staff and manager do a great work and we got big room to a good price. All in all a great and chill stay.

Reviewed February 22, 2014

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8.0
Excellent
Lau from China
Couple
Stayed 4 nights in April 2013

very nice staff, delicious breakfast, ”

big room, great view, good service

hotel is quite far away from kenting street, it needed to drive ourselves because taxi was expensive and few. The staff was so nice to help us to rent motor car because we arrived there in late evening. they provided delicious breakfast however, their restaurant just provide some snacks and drinks.

Reviewed August 30, 2013

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