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Fraser Residence Kuala Lumpur
Fraser Residence Kuala Lumpur
Fraser Residence Kuala Lumpur
Fraser Residence Kuala Lumpur
Fraser Residence Kuala Lumpur
Fraser Residence Kuala Lumpur
Fraser Residence Kuala Lumpur

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8.5

Excellent

4,264 reviews

4,264 reviews

Housekeeping212
Breakfast149
View85
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
A'Famosa Theme Park

260 m

Malaysian Travel Business

270 m

Hard Rock Café

300 m

Maison Bar

510 m

Garçon at Maison

510 m

Popular landmarks
Menara Kuala Lumpur

600 m

Petronas Twin Towers

790 m

KLCC - Bukit Bintang Pedestrian Walkway

1.0 km

Aquaria KLCC

1.1 km

KLCC Park

1.1 km

Closest landmarks
Tourist Police

260 m

Malaysian Tourism Centre

280 m

Healy Mac's (KLCC)

510 m

Ava Bistro

520 m

WET Deck at W Kuala Lumpur

530 m

2020

Fraser Residence Kuala Lumpur

No. 10 Jalan Cendana, Off Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250 - See map

Get the added peace of mind that comes with Clean and Safe, when you book a stay here. Conveniently situated in the Kuala Lumpur City Centre part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Kuala Lumpur

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Sauna

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.7
Distance to city center0 km
Location rating8.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.2 km

Rooms available at Fraser Residence Kuala Lumpur

Exceptional
Room comfort & quality

9.4

2 Bedroom Deluxe
...
  • Room size: 122 m²/1313 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
2 Bedroom Premier
...
  • Room size: 191 m²/2056 ft²
  • City view
  • 2 single beds and 1 king be...
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2 Bedroom Executive
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 2 single beds and 1 double ...
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1 Bedroom Premier
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 double bed
Enter dates to see prices
One Bedroom Executive
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 double bed
Enter dates to see prices
One Bedroom Deluxe
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Studio Executive Twin
...
  • Room size: 58 m²/624 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Executive
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Fraser Residence Kuala Lumpur?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Fraser Residence Kuala Lumpur?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Fraser Residence Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Fraser Residence Kuala Lumpur has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Fraser Residence Kuala Lumpur?

Wake up to a great buffet breakfast at Fraser Residence Kuala Lumpur. Adults can enjoy breakfast offered with an additional charge of 30 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur features 2 on-site restaurants for your dining convenience. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Fraser Residence Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Services for in-house catering and wireless internet are offered to help your event go smoothly.

Can business events be hosted at Fraser Residence Kuala Lumpur?

On-site venues and convenient event services make Fraser Residence Kuala Lumpur an ideal choice for hosting meetings. The 3 venues can accommodate up to 30 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Fraser Residence Kuala Lumpur?

The closest train, metro, or bus station is Bukit Nanas Monorail Station, 200 m away from Fraser Residence Kuala Lumpur.

What restaurants are nearby Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur’s neighborhood is Kuala Lumpur City Centre which includes popular restaurants such as Med@Marche, TEMPTationS and Mitasu Restaurant.

What popular shopping places are close to Fraser Residence Kuala Lumpur?

Located in the Kuala Lumpur City Centre area, Fraser Residence Kuala Lumpur is close to great shopping choices like Suria KLCC, CHARISMA jewellery and nikorex display.

What are popular attractions near Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur’s location in the Kuala Lumpur City Centre neighborhood makes it close to famous attractions including Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur is located within Kuala Lumpur City Centre, which makes it conveniently close to natural sights including Camp ground and Jelutong Tree.

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Explore the neighborhood

What people love about Fraser Residence Kuala Lumpur

  • 10

    Exceptional
    Cleanliness

    "Very clean and comfortable."

    Haiqal

    |

    May 4, 2022

  • 9.2

    Exceptional

    "The living room, the kitchen, the bathroom and bedroom, i love it!"

    Juju

    |

    March 11, 2022

  • 10

    Exceptional
    Spaciousness

    "Room quite spacious."

    SITI

    |

    January 6, 2022

Property ranking|Compared to 7,102 Kuala Lumpur properties
See all rankings
Room comfort score
9.4/10
Room size
113 sqm.
Value for money score
8.7/10
Cleanliness score
8.7/10
Better than
99
%
of Kuala Lumpur properties
Bigger than
99
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Overall rating:

8.5

Excellent
4,264 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.3
Read all reviews >
What travelers say they love:
The pool was open so kids had good times.
Nur from Malaysia
Family with young children
More about Fraser Residence Kuala Lumpur

More about Fraser Residence Kuala Lumpur

Well-placed in the business, shopping, restaurants area of Kuala Lumpur city, Fraser Residence Kuala Lumpur provides a most conducive spot for you to take a break from your busy days. Only 61.1 km away, this 5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Fraser Hospitality are right in the comfort of your own home. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.

446 rooms spread over 21 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, air purifier, sewing kit, slippers, towels can be found in selected rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, sauna, outdoor pool, spa, massage. Superb facilities and an excellent location make the Fraser Residence Kuala Lumpur the perfect base from which to enjoy your stay in Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

257 mentions

Housekeeping

128 mentions

Swimming Pool

103 mentions

Food & Dining

35 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Desk
  • Free bottled water
  • In-room safe box
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
Location
No. 10 Jalan Cendana, Off Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
Excellent
Location

8.3

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.2 km 39 min drive
  • Kuala Lumpur International Airport (KUL)
    46.2 km 59 min drive

Public transportation

  • Bukit Nanas Monorail Station
    210 m 3 min walk
  • LRT Train Station - Dang Wangi
    360 m 7 min walk

Hospital or clinic

  • Al-Islam Specialist Hospital
    630 m

Shopping

  • Pavilion Kuala Lumpur
    1.4 km

Convenience store

  • 7 Eleven
    420 m 9 min drive

Cash withdrawal

  • ATM
    210 m 5 min walk
What's nearby

Popular landmarks

  • Menara Kuala Lumpur
    600 m
  • Petronas Twin Towers
    790 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.0 km
  • Aquaria KLCC
    1.1 km
  • KLCC Park
    1.1 km
  • Jalan Alor
    1.3 km
  • Pavilion Kuala Lumpur
    1.4 km
  • Central Market
    1.7 km
  • Chinatown - Kuala Lumpur
    1.9 km
  • KL Bird Park
    2.6 km

Nearby landmarks

  • Bukit Nanas Monorail Station
    210 m
  • Tourist Police
    260 m
  • A'Famosa Theme Park
    260 m
  • Malaysian Travel Business
    270 m
  • Malaysian Tourism Centre
    280 m
  • Hard Rock Café
    300 m
  • LRT Train Station - Dang Wangi
    360 m
  • LRT Train Station - Kampung Baru
    460 m
  • Maison Bar
    510 m
  • Garçon at Maison
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property has a strict no-party policy.
  • All guests staying at the property must be registered upon arrival.
  • Joiners or visitors must register at the front desk and must leave the premises before 10:00 PM.
  • Rates are inclusive of 4 Breakfasts for 02 Bedrooms.(Additional breakfast at RM50nett for an adult and RM30nett for a child between 4 to 11 years old)
  • Rates are inclusive of 2 Breakfasts for Studio and 01 Bedroom.(Additional breakfast at RM50nett for an adult and RM30nett for a child between 4 to 11 years old)
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee250 MYR
  • Distance from city center0 km
  • Travel time to airport (minutes)48

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors21
  • Number of restaurants2
  • Number of rooms 446
  • Year property opened2014
  • Most recent renovation2014

Parking

  • Daily parking fee0 MYR

Reviews of Fraser Residence Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.5
Location8.3
Room comfort and quality9.4
Service8.3
Value for money8.7
High score for Kuala Lumpur
Rating
9+ Exceptional (1,024)
8-9 Excellent (453)
7-8 Very Good (465)
6-7 Good (148)
<6 Below Expectation (222)
Time of the year
Mar - May (609)
Jun - Aug (519)
Sep - Nov (488)
Dec - Feb (696)
All guests (4,264)
All room types
All languages

Show reviews that mention 

Showing 2,312 verified guest comments
12345
10.0
Exceptional
Muhammad from Malaysia
Couple
One Bedroom Executive
Stayed 1 night in April 2019

Exceptional Accommodation”

The room is so spacious. Living room is very comfortable. There are 2 TVs in my room (1 in the living area and another 1 in the bedroom). The kitchen is very neat and equipped with a microwave, induction cooker, fridge, huge sink, fridge and big table top. The bathroom is insanely huge with separate wardrobe area, powder area, shower space with glass wall, nice bath tub, large mirrors and nice toiletries selection. They provided pillow menu as well. Room is also equipped with steamer iron and hair dryer.

Reviewed April 27, 2019

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Dear Muhammad, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded May 01, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
MUHAMMAD from Malaysia
Couple
Stayed 1 night in May 2021

Splendid stay but several things to improve”

It would be awesome if Fraser Residence KL could provide these to improve guests' comfort: 1. Disposable hotel slippers (insulating guests' feet from the cold floor) 2. Clock(s) on the wall (effortless gaze to know the time) 3. Ceramic soap dish (so that we don't stain the sink counter in the bathroom with the soap residue) 4. Hand towels in the suite bathroom (so Fraser Residence can save on the tissue usage). Other than that, Fraser Residence is a nearly PERFECT PLACE TO STAY! Love it!

Reviewed May 14, 2021

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Dear Muhammad, Thank you for conveying your feedback via online survey regarding your recent stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. I noted on your comments and shared with the team. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded May 16, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Lam from Hong Kong SAR, China
Family with teens
One Bedroom Deluxe
Stayed 2 nights in February 2019

Perfect Hotel, Perfect Holiday”

This is a very perfect resort. My family and our friends has a very marvellous holiday. We stay 3 nights in the premium sea view pool villa. The view is really perfect that nothing I can complain. However, a few points may need to be improved: 1. The toilet flush water is not strong enough. 2. Suggest to develop a few more restaurants with different kind of dishes. 3. The charges for the activities is a little bit expensive but I still don’t mind to pay and have a great holiday. It is very interesting and have a great experience. 4. Too many group tour but the hotel can arrange a separate dining area for them which is a very well considered arrangement. That’s great. In conclusion, this is a very perfect hotel and I will definitely come again in future. Thanks so much to give me a Marvellous holiday.

Reviewed February 15, 2019

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Dear LAm, We would also like to thank you for completing our online guest satisfaction survey and are indeed pleased to learn that you have thoroughly enjoyed your stay at Fraser Residence Kuala Lumpur. We sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards Ferhad

Responded April 09, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Nur from Malaysia
Family with young children
1 Bedroom Premier
Stayed 2 nights in March 2021

Best place for staycation!”

Am one of the happy guests. Booked 1 premium bedroom for a 3D2N stay with my small family - husband and 7-month old baby. Pros - 1. Room + living room is super huge + nice interior design 2. Love the kitchen - complete with all the utensils, 2-door fridge, a microwave 3. Got a washing machine + dryer + detergent! 4. Walk-in wardrobe 5. Giant powder table 6. 2 toilets - one is besides the kitchen, another one is in the room 7. Efficient and friendly staff 🌟 8. Fast check-in and check-out 9. Nice swimming pool - got a pool bar, a slide for kids 10. Got indoor playground and playroom for the kids! 11. Near to a mini market - next building Cons - 1. Limited choice for breakfast 2. Indoor slippers are not provided Rating: 10/10 Will definitely come back for another staycation 🥰

Reviewed March 16, 2021

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Dear Nur, Thank you for conveying your feedback via online survey regarding your recent stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. I noted on your comment and shared with the team. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded May 13, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Phoebe from Singapore
Couple
One Bedroom Executive
Stayed 2 nights in August 2019

Very spacious and comfortable!”

I stayed in the one-bedroom executive and it is really very comfortable! There was a kitchen (with pots, knife and plates provided), washing machine+dryer (a small packet of washing powder provided), living room, walk-in wardrobe and two washrooms. The facilities (I tried gym and sauna) are quite new also. Overall, I think the room is lovely, spacious and comfortable! Worth the price and will stay here again if I ever visit KL in the future! 🙂

Reviewed August 13, 2019

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Dear Phoebe, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded August 30, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Melb from Malaysia
Couple
One Bedroom Deluxe
Stayed 1 night in April 2021

Very polite service, very beautiful room”

OMG! Highly recommended Fraser Residence! The front desk service So polite so friendly! The room is superb beautiful with great view to Klcc and kl tower as per requested, the bath tub is so nice and clean, the room is so big and comfortable! The kitchen is equipped with more than enough utensils and good quality one, the fridge is big, can make ice! Thank you sooo much!

Reviewed April 30, 2021

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Dear Melb, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded May 01, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Leonard from Malaysia
Couple
One Bedroom Deluxe
Stayed 1 night in December 2020

Amazing”

Amazing service. The place I got was super reasonable for the price I paid and the size of it! Bed was mega comfy and the bathroom and bathtub was clean. They even was a 5.1 setup in the hall tv. 100/100 definitely will come back. The breakfast was alright but mega points for being the only buffet that served big bowls of cereals! Choices weren't much as it was covid season but definitely great food and portions. I will be back!

Reviewed December 18, 2020

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Dear Leonard, First and foremost, thank you for choosing to stay at the Fraser Residence Kuala Lumpur during your recent visit to Kuala Lumpur. We are indeed pleased to learn that you have thoroughly enjoyed your stay with us. Your ratings and comments have been shared with the team and relevant department heads and I am confident that your praise will serve to motivate all of us further as we strive to provide the best possible experience to all our guests. Mr. Leonard, we sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards, Jasinta Guok Front Office Manager

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Fraser Residence Kuala Lumpur
10.0
Exceptional
Mark from United States
Solo traveler
Stayed 6 nights in February 2019

Great Location and Accomadations”

First time in KL. Booked Fraser Residence. Have found the rooms very comfortable, spacious and clean. (Kitchen, washing machine, big bathroom and bedroom and great views). Staff is super helpful and breakfast is very good with expansive food options. For location, short walk to Petronas Towers, and light rail stations. I would return again, happily.

Reviewed February 27, 2019

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Dear Mark, I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded April 09, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Ernie from Singapore
Family with young children
One Bedroom Deluxe
Stayed 4 nights in December 2019

Exceptional”

We reach very late due to some last min urgent matters + traffic jam at the highway to KL. However, they keep the room for us & check in very fast indeed. Staff very prompt to our request during our stay. Residence are 10mins away from KLCC. Rooms are superly complete with amenities & clean. Facilities are great! Its my 2nd stay here & definitely will come back again! Thanks for the excellent service Fraser Residence! (:

Reviewed December 23, 2019

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Dear Ernie, I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad Abdul Rahman Resident Manager

Responded December 26, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Sally
Family with young children
One Bedroom Deluxe
Stayed 5 nights in July 2019

Fabulous ”

We really enjoyed our stay here. The apartment was lovely and luxurious. The staff were very friendly and accommodating and the buffet breakfast was great offering a great selection of hot and cold breakfast items both western and asian. The bonus of having an apartment with a washing machine came in very handy. The location is quite central and only takes about a 15 minute walk to get to the twin towers and shopping complex. The MRT (monorail) is also in walking distance only taking about 5 minutes and it will get you every where you need to go. Would definitely recommend to others and would also stay here again.

Reviewed August 05, 2019

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Dear Sally, I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded August 30, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Nura from Singapore
Family with young children
2 Bedroom Executive
Stayed 2 nights in March 2019

Delightful Staff, Spacious Room”

The whole stay was very pleasant. We were allowed to view the room first to see if we would be comfortable looking over the cemetery. Even so, it was not creepy and the stay was still great. The service staff were all very helpful and I love the bed!

Reviewed August 19, 2019

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Dear Nura, I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded August 30, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Mehboob from Pakistan
Family with young children
Studio Executive
Stayed 2 nights in June 2019

Awesome place...central location..great accomodating staff and most of all no language confusion”

I remember this young staff Laila..really sweet and friendly..the concierge guy helpd in booking my tickets to phuket and in guiding around KL..the appartment was perfectly accomodated wid each and everything...didnt felt in need of anything as everything from dishes to the equipment was available n high standard..enjoyd da gym on floor S wid great view n latest equipment..all in all great place ..will love to stay there again

Reviewed June 24, 2019

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Dear Mehboob, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded August 07, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Sheraz from Pakistan
Business traveler
Studio Executive Twin
Stayed 3 nights in September 2019

It was mind blowing experience staying in fraser”

Pros: 1. Large size studio room and bathroom 2. Good location in bukit Bintang 3. Very neat and clean 4. Almost all equipments from cooking to washing present 5. Friendly staff 6. Value for money Cons: 1. Bit noisy as close to the road 2. TV channels not clear and only few oc them available

Reviewed September 18, 2019

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Dear Sheraz, I am delighted that overall you enjoyed your stay with us and have shared your ratings with the team. It is our goal to consistently deliver quality service to our guest to ensure a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded September 20, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Lingeswaran from Malaysia
Business traveler
One Bedroom Executive
Stayed 4 nights in June 2019

Hidden gem in kl city centre ”

One of the best hotel I have stayed in klcc. I was sincrere stayer to Impiana klcc but friends suggest me to try here. The room was super duper big. It took me 30-40 seconds from bathroom to room entrance (that big dude) and the cleanliness 👍. I will stay here for next 10 years without a doubt.

Reviewed June 28, 2019

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Dear Lingeswaran, I am delighted that overall you enjoyed your stay with us and have shared your ratings with the team. It is our goal to consistently deliver quality service to our guest to ensure a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded July 01, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Geraldine from Australia
Couple
One Bedroom Deluxe
Stayed 3 nights in December 2019

Exceptional”

Love this hotel, everything is just amazing from the location staff and service. I just request for some toileteries and boom there you go straight away, when we check in this guy upgraded us for free for our whole stay giving us a huge room i feel like im a real house walk in closet make up room i love it, walking distance to shop and suria and twin towers, close to train station i can’t describe in words how amazing is this place. Will recommend and if were going back to KL this is the place to stay.

Reviewed January 02, 2020

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Dear Geraldine, We are very committed to guest satisfaction and it is through this valuable tool that we are able to gain first-hand feedback of our performance, thus allowing us to monitor and improve our services by focusing on your needs as a valued guest. I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad Abdul Rahman Resident Manager

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Fraser Residence Kuala Lumpur
10.0
Exceptional
Azwani from Malaysia
Business traveler
1 Bedroom Premier
Stayed 2 nights in December 2020

Always a Pleasant Stay”

We have always love staying at Fraser Residence. The space, the ambiance - just perfect for our short staycation. We asked for early check in and late check out, the staff was very helpful. Just hope there’ll be more choices for the breakfast. The only downside during this trip is that our room is facing the highway, and the sound of motorcycles at 3am in the morning is definitely unwelcome. This happened for two days straight. Loud noises from the motorcycles at midnight.

Reviewed December 08, 2020

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Dear Azwani, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded February 24, 2021
Fraser Residence Kuala Lumpur
9.6
Exceptional
Mark from United States
Solo traveler
Studio Executive
Stayed 1 night in March 2019

Roomy Comfort”

Frailer Redidence had very comfortable rooms with everything one could want, full kitchen, washer, dryer, full hotel services, like room service and spas, pools, gyms, roof observation decks and a great location to subways and city center. Staff is curtious and helpful. Full breakfast plan is a good deal also. Only problem I encountered was when I extended my stay for one additional day which the front desk recommended I do through a new booking with a agoda.com. I did this and informed the front desk and got my access card extended but no one informed the next shift so constant barrage by staff saying my stay was up and I had to leave. This required numerous explanations which should not have been required. It is still a great place to stay.

Reviewed March 05, 2019

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Dear Mark, I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. I noted on your comment and have shared with my team. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded April 08, 2019
Fraser Residence Kuala Lumpur
9.6
Exceptional
Kanlathida from Thailand
Couple
Studio Executive
Stayed 3 nights in June 2019

Will certainly come back”

We checked in after midnight. There is 24hrs reception. Stay there for 3 nights. We got complimentary room upgrade. Our room is facing KLCC. The room is big and clean. Good for those who seek for big space. I personally love the changing room which come with big wardrobe and make up table. There is multiple adapter next to the bed both side. There is washing machine too which is great as we been traveling over 10 days. It’s time to get our dirty clothes cleaned. We booked room with breakfast. There is many choices for you. We did not get bored with the food as they changed the menu everyday for 3 days we were there. The restaurant staff quit strict with the closing time of the buffet. So don’t be late.

Reviewed June 26, 2019

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Dear Kanlathida, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded June 28, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Bien from Philippines
Group
Studio Executive Twin
Stayed 2 nights in August 2019

Exceptional”

We enjoyed our stay here. Though it was an alternative hotel since our first hotel cancelled our booking, we were grateful to have stayed here. The amenities are great. They were also responsive on all of our queries and the staffs were so friendly. It is also near the MRT and walking distance to KL Tower and Petronas Twin Tower. Given a chance in the future, I would definitely stay with them again.

Reviewed September 03, 2019

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Dear Bien, Your ratings and comments have been shared with the team and relevant department heads and I am confident that your praise will serve to motivate all of us further as we strive to provide the best possible experience to all our guests. We sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards Ferhad

Responded September 05, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Rafal from Australia
Couple
Stayed 1 night in April 2019

Nice stay ”

We were really happy with the hotel. The location was great and easy to walk to most areas. The facilities were great we used the pool, gym and restaurant. The breakfast was great with a lot of variety. The only complaint I have is we requested a non smoking room but I am pretty sure it was a smoking room as it smelt of cigarettes

Reviewed April 23, 2019

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Dear Rafal, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded May 01, 2019
Fraser Residence Kuala Lumpur
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