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Hanoi Graceful Hotel
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8.4

Excellent

2,395 reviews

2,395 reviews

Housekeeping131
Breakfast121
View14
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Nam Tailor

80 m

Halong Bay Day Tours

110 m

Houng Sen

130 m

Ho Guom Audio

150 m

Evan Journey - Day Tours

240 m

Popular landmarks
Old Quarter

310 m

St. Joseph's Cathedral

640 m

Vietnam Military History Museum

810 m

Hoa Lo Prison

1.0 km

Vietnamese Women's Museum

1.3 km

Closest landmarks
Motorbike parking (Pho Hang But)

60 m

Bia Hoi 68 Hang Quat

230 m

Pharmacy

270 m

Den Quan Tran Vu

280 m

Hanoi Gallery

280 m

2021

Hanoi Graceful Hotel

21 Hang Phen Street, Hoan Kiem, Old Quarter, Hanoi, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Located in heart of Hanoi

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Eco & Adventure
Hiking
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

10 travelers have booked today.

Value for money8.5
Distance to city center0.5 Km
Location rating8.8
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.0 km

Rooms available at Hanoi Graceful Hotel

Excellent
Room comfort & quality

8.7

Honeymoon Suite - Romantic
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed & 2 single beds ...
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Deluxe City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Executive Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Deluxe with Window
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Family Triple
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Double Room - Day Use, Max 3 Hours Stay
...
    Enter dates to see prices
    Family Suite with Balcony
    ...
    • Room size: 46 m²/495 ft²
    • Outdoor view
    • 1 queen bed and 1 single be...
    Enter dates to see prices
    Honeymoon Suite with Balcony
    ...
    • Room size: 46 m²/495 ft²
    • Outdoor view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Executive Double Room
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hanoi Graceful Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hanoi Graceful Hotel?

    Hanoi Graceful Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Graceful Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hanoi Graceful Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Hanoi Graceful Hotel?

    Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hanoi Graceful Hotel. Adults can enjoy breakfast offered with an additional charge of 75000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Hanoi Graceful Hotel?

    Hanoi Graceful Hotel features an on-site restaurant for your dining convenience. Breakfast is served here. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    What is the smoking policy at Hanoi Graceful Hotel?

    Hanoi Graceful Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What restaurants are nearby Hanoi Graceful Hotel?

    Restaurants including Pho Bat Dan, Pho Gia Truyen and Essence Restaurant are popular in Hanoi Graceful Hotel’s neighborhood which is known as Old Quarter.

    What popular shopping places are close to Hanoi Graceful Hotel?

    Shopping options in Hanoi Graceful Hotel’s Old Quarter neighborhood include Night Market, Nam Tailor and Houng Sen.

    What are popular attractions near Hanoi Graceful Hotel?

    Hanoi Graceful Hotel’s location in the Old Quarter neighborhood makes it close to famous attractions including Old Quarter, Ancient House and Ta Hien Street.

    What popular natural sightseeing spots are close to Hanoi Graceful Hotel?

    Hanoi Graceful Hotel’s nearby natural sights include Travel Agent Hanoi located in the same Old Quarter area.

    See map

    Explore the neighborhood

    What people love about Hanoi Graceful Hotel

    • 10

      Exceptional
      Staff 

      "Theyre also very accommodating with our requests, concerns, and they kept the room clean."

      Bea

      |

      November 14, 2022

    • 9.2

      Exceptional
      Cleanliness

      "The room is clean and bed is comfy."

      Siow

      |

      December 29, 2019

    • 10

      Exceptional
      Location

      "The hotel is also ideally located in Old Hanoi within easy walking distance of restaurants, cafes, shops and markets."

      David

      |

      January 4, 2023

    Property ranking|Compared to 3,215 Hanoi properties
    See all rankings
    Room comfort score
    8.7/10
    Service score
    8.9/10
    Location score
    8.9/10
    Value for money score
    8.5/10
    Better than
    98
    %
    of Hanoi properties
    Better than
    92
    %
    of Hanoi properties
    Better than
    91
    %
    of Hanoi properties
    Better than
    89
    %
    of Hanoi properties
    Overall rating:

    8.4

    Excellent
    2,395 reviews
    Cleanliness
    8.2
    Facilities
    7.5
    Location
    8.8
    Read all reviews >
    What travelers say they love:
    ) The place is clean, the room was very well decorated.
    Mei from Hong Kong SAR, China
    Group
    More about Hanoi Graceful Hotel

    More about Hanoi Graceful Hotel

    Hanoi Graceful Hotel

    For travelers who want to take in the sights and sounds of Hanoi, Hanoi Graceful Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hanoi has to offer. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at Hanoi Graceful Hotel, located merely 300 m from Old Quarter.
    All offerings provided by Hanoi Graceful Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
    For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hanoi Graceful Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
    A range of amenities is offered in guestrooms at Hanoi Graceful Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Hanoi Graceful Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
    Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Hanoi Graceful Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
    A day in will be as fun as a day out with ranges of recreational activities offered at Hanoi Graceful Hotel. A relaxing end to every day is possible with a visit to the massage and salon. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


    Around the property

    Be sure to visit some of the city's popular sights during your stay in Hanoi. A great museum trip can be had at Vietnam Museum of Ethnology located 5.0 km away, with local art that provides a sense of the region.


    Reasons to stay here

    Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Hanoi.
    Past guests love the staff and service here, rating it above 91% of the other accommodations in the city.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.5

    Most talked about facilities

    Breakfast

    191 mentions

    Housekeeping

    99 mentions

    Food & Dining

    18 mentions

    Internet

    7 mentions

    Languages spoken
    • English
    • Chinese [Mandarin]
    • French
    • Vietnamese
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Hiking
    • Massage
    • Ticket services
    • Tours
    Cleanliness and safety
    • Face coverings on staff
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Protective screens in common areas
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]
    • Shared kitchen
    Services and conveniences
    • Cash withdrawal
    • Concierge
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Luggage storage
    • Postal service
    • Safety deposit boxes
    • Salon
    • Smoking area
    For the kids
    • Babysitting service
    • Family room
    Access
    • Check-in/out [express]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [charges apply]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking
    Sports equipment rental
    • Bicycle rental

    Food and dining

    Breakfast options
    • American
    • Asian
    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

    Location

    21 Hang Phen Street, Hoan Kiem, Old Quarter, Hanoi, Vietnam
    Excellent
    Location

    8.8

    Airports
    • Noi Bai International Airport (HAN)
      21.0 km 38 min drive
    • Cat Bi International Airport (HPH)
      94.1 km
    Public transportation
    • Hanoi Railway Station
      1.3 km
    Hospital or clinic
    • Pharmacy
      270 m
    Shopping
    • Night Market
      290 m
    Convenience store
    • On-site
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Old Quarter
      310 m
    • St. Joseph's Cathedral
      640 m
    • Vietnam Military History Museum
      810 m
    • Hoa Lo Prison
      1.0 km
    • Vietnamese Women's Museum
      1.3 km
    • Ho Chi Minh Mausoleum
      1.4 km
    • One Pillar Pagoda
      1.5 km
    • Presidential Palace Historical Site
      1.5 km
    • Temple of Literature & National University
      1.5 km
    • Vietnam Museum of Ethnology
      5.0 km
    Nearby landmarks
    • Motorbike parking (Pho Hang But)
      60 m
    • Nam Tailor
      80 m
    • Halong Bay Day Tours
      110 m
    • Houng Sen
      130 m
    • Ho Guom Audio
      150 m
    • Bia Hoi 68 Hang Quat
      230 m
    • Evan Journey - Day Tours
      240 m
    • Miniso
      260 m
    • Umove
      270 m
    • Museum Of Independence
      270 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-10 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 11 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-in until23:59
    • Check-out until12:00
    • Reception open until12:00
    Getting around
    • Airport transfer fee18000 VND
    • Distance from city center0.5 Km
    • Travel time to airport (minutes)40
    Extras
    • Breakfast charge (unless included in room price)75000 VND
    The property
    • Non-smoking rooms/floorsno
    • Number of floors8
    • Number of restaurants1
    • Number of rooms 21
    • Room voltage220
    • Year property opened2012
    • Most recent renovation2012

    Property announcements

    Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

    Reviews of Hanoi Graceful Hotel from real guests

    Provided by verified guests of Agoda
    8.4
    /
    10
    Cleanliness8.2
    Facilities7.5
    Location8.8
    Room comfort and quality8.7
    Service8.9
    Value for money8.5
    High score for Hanoi
    Rating
    9+ Exceptional (637)
    8-9 Excellent (287)
    7-8 Very Good (258)
    6-7 Good (86)
    <6 Below Expectation (147)
    Time of the year
    Mar - May (303)
    Jun - Aug (254)
    Sep - Nov (412)
    Dec - Feb (446)
    All guests (2,395)
    All room types
    All languages

    Show reviews that mention 

    Showing 1,415 verified guest comments
    12345
    10.0
    Exceptional
    Perry from Canada
    Solo traveler
    Executive Balcony
    Stayed 7 nights in June 2019

    Beautiful clean boutique hotel in quiet area. ”

    I had an excellent stay here for one week. The staff are exceptional, especially Ms Ha. Hotel located perfectly. Everything you need is steps away. Noisy French quarter is a few blocks or a quick cab drive away. The staff speaks English well and they were excellent at directing me to events and interesting locations around town and suggesting the best value for money tour operators. Somebody, packed fish sauce that spilled over everybody’s luggage. Mine was pretty bad. Ms Ha got both my clothing and suitcase cleaned professionally. My room had a balcony on the second floor and it was gorgeous. I don’t require such opulence but I spoiled myself for the week in this little palace. I hated to leave this place. Had to check out real early before breakfast to catch my flight. They booked me a discount taxi to the airport and packed me a box breakfast to my surprise. This is a class act operation and I am so glad I didn’t pick a noisy hotel near party town. Be back soon, thanks!

    Reviewed June 13, 2019

    See room deals

    10.0
    Exceptional
    Evelyne from Canada
    Group
    Deluxe with Window
    Stayed 3 nights in November 2019

    Amazing staff and location ”

    We stayed for a total of 4 nights at Hanoi a Graceful hotel and we did not regret. We upgraded our room to the Honeymoon suite and were not disappointed. Opt for a room with a balcony, it is worth it! On our last night stay, the manager gave us a free upgrade and we also had a free 1h massage. It was lovely. He seemed invested in his guests having the best experience possible and was seen on site every day. Most of the staff speak good English and can help with taxi and tour booking. The beds are soft, the rooms well decorated and clean. Showers are separate from the toilet (not often the case in Asia). Breakfast is buffet style and you can also order some other dish as well. Not the greatest buffet I have ever seen but it was plenty for us with the proximity of such great food nearby. Coming back to the hotel after a trip to Ha Long Bay and Sapa felt like coming home. I would stay there again. I recommend.

    Reviewed November 21, 2019

    See room deals

    10.0
    Exceptional
    Diane from Australia
    Couple
    Executive Balcony
    Stayed 5 nights in October 2019

    Anniversary holiday”

    I chose the Executive Balcony room as I loved the decor with the French provincial feel and proximity to restaurants and shopping. The staff were great, rooms spotless and we will definitely be going back despite the few small flaws and tips I will mention. I would recommend taking your own coffee as it’s the 3 in 1 mix. We took our own for a 3 week holiday across Vietnam but quickly ran out in the 5 days there. Take your own soap. It’s strange but it was difficult to get a lather from their soap so I didn’t feel clean. Sometimes the showers don’t run hot so mix up the time of day you have one. Recommend also that you have your breakfast early if you want hot/ warm bacon, sausages or vegetables as they are not kept heated. The a la carte options are great. We loved our stay and as mentioned, will be booking again but will be more prepared for our own personal choices.

    Reviewed October 19, 2019

    See room deals

    10.0
    Exceptional
    Francis
    Couple
    Executive Balcony
    Stayed 2 nights in July 2019

    The hotel is amazing. Very clean and comfy. The breakfast is marvelous with variety of foods. ”

    The room that we booked is under maintenance. The hotel arranged another room but the air conditioning is not functioning well. As this is our first honeymoon, we did not enjoy the night so well because the temperature was quite warm. We moved to another room for our second night. Unfortunately, the bed broken. The staff immediately fixed the bed. Though our stay at this hotel was not so smooth, but we like the frontline staff as they are very polite and friendly.

    Reviewed July 12, 2019

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    10.0
    Exceptional
    Akrawat from Thailand
    Couple
    Deluxe with Window
    Stayed 1 night in December 2019

    Nice hotel in good location with friendly staff”

    This hotel located in the central of the city which we can walk to any tourist attraction conveniently. Also, there have many nearby nice local street foods and cafes. There is also have a convenient store nearby (Circle K). The breakfast was nice, we can choose the variety dish with a selection of typical pastry and buffet. The most impressive is the staff. Their staff, Mr. Tran Quang Huy, is the reception that can speak English and give you much useful information. Such as, the one day trip package (which also buys it from this hotel), the local restaurants and many more. He can take care of anything if you have a problem or something inside or outside the hotel (because I added him on facebook).

    Reviewed January 07, 2020

    See room deals

    10.0
    Exceptional
    Kun from Singapore
    Solo traveler
    Deluxe with Window
    Stayed 2 nights in January 2019

    Ena from Singapore”

    The room was exactly how it looks like in the pictures, very clean and cosy. As a female solo traveller who went to Vietnam for the first time, the staff made me felt very safe and are very willing to answer any of my enquiries. They even introduced a few different places around the hotel that are safe to go and reminded me to try to get back before midnight. Overall i had a great experience there and will definitely go back again!

    Reviewed March 27, 2019

    See room deals

    10.0
    Exceptional
    Hieu from Vietnam
    Couple
    Double Room - Day Use, Max 3 Hours Stay
    Stayed 1 night in November 2021

    Best Location”

    First time staying at Hanoi Gracefull Hotel. Staff was super friendly and welcoming, courteous and helpful. The room was clean and most importantly the location is spot on. It was just walking distance for you to get to The Hoan Kiem Lake in 3 minutes. Everything was just perfect! Thank you guys for a wonderful stay in Ha Noi for just one day!

    Reviewed November 29, 2021

    See room deals

    9.6
    Exceptional
    Vishal from India
    Family with young children
    Superior Double or Twin Room
    Stayed 2 nights in December 2019

    Hotel Graceful : Amazing hotel at best possible price”

    Hotel Graceful is an amazing hotel in the best possible price. It’s right in the middle of Old Quarter area and you can go for evening stroll and enjoy the Vietnamese street food. The manager of hotel Graceful is Mr Ryan and he is very helpful. He goes out of the way and helps the guests at the hotel. He is also very helpful in booking any of the tours and suggests you the best available options. Ryan has an amazing team of wonderful staff members who are always courteous and helpful. I interacted with Jeremy, Vivian, Annie and others, they all were very nice and makes your stay at hotel very relaxed and comfortable. The breakfast at hotel was also very decent and lot of options to go for. Hotel rooms were decent and good. I’m very impressed and glad with entire service that Ryan and his team provided to us through out our stay at the hotel. Overall a very good experience at hotel Graceful, I recommend this hotel to all.

    Reviewed December 15, 2019

    See room deals

    10.0
    Exceptional
    Eve from United Kingdom
    Group
    Superior Double or Twin Room
    Stayed 3 nights in July 2022

    Amazing hotel with even more amazing staff! ”

    The hotel is lovely, the rooms are very nice and it is in a great location. We arrived late with no problems. The real star here are their staff, Ha is such a lovely lady who helped us arrange our tours at such a great price and made sure we got the most out of our time! She looked after us and made us feel so welcome and I can’t thank her enough. You won’t regret your stay here! It has a family feel which makes you feel like you are at home.

    Reviewed July 19, 2022

    See room deals

    9.6
    Exceptional
    Gabrielle from Canada
    Solo traveler
    Deluxe with Window
    Stayed 1 night in October 2019

    Clean Room, Friendly and Accommodating Staff, Convenient Location”

    I stayed here 2 nights total, in 2 different rooms. The rooms were clean with good amenities and excellent value for the price. The check-in process was quick and organized. The staff were very friendly and helpful, and I appreciate that they accommodated my last-minute request for a late check-out. The welcome drink, fresh fruit, and free tea/coffee/water were a nice touch. The location in the old quarter was great, about a 10 minute walk to Hoàn Kiem lake and close to lots of delicious street food. The only negative was that the second room I was in smelled like smoke when I arrived. This became much less noticeable after having the windows open for a while. Would stay here again and would recommend to anyone looking to stay in the old quarter.

    Reviewed October 27, 2019

    See room deals

    10.0
    Exceptional
    robyn
    Family with teens
    Superior Double or Twin Room
    Stayed 1 night in June 2019

    Exceptional”

    I especially loved the woman at the front desk who was beyond kind. She took the time to walk me and my daughter to a vegetarian restaurant in the out of control heat a couple of blocks away so we would not get lost. She showed us around the streets and was so helpful and kind. I truly appreciated her hospitality and help. Very wonderful. Nothing like it. Wonderful place!!!

    Reviewed June 29, 2019

    See room deals

    9.6
    Exceptional
    Tina
    Solo traveler
    Deluxe with Window
    Stayed 1 night in August 2019

    Great value with amazing customer service ”

    I stayed at this hotel on 2 separate occasions for 5 nights in total. It is located at a very convenient location in Old Town Hanoi. The rooms are nice and clean, very comfortable bed, and the breakfast has a great variety. The best part about this hotel is meeting Ha. She works at the front desk and helped me book train tickets and the tour to Sapa. She really went out of her way to ensure I was safe and comfortable during my entire time in Sapa and Hanoi. I ended up getting sick while I was in Sapa, and she checked in on me each day to make sure I was ok. Her customer service and attention to detail is one of the best services I’ve received at a hotel in Asia.

    Reviewed September 01, 2019

    See room deals

    10.0
    Exceptional
    Robyn from Australia
    Group
    Executive Balcony
    Stayed 2 nights in February 2020

    We thoroughly enjoyed our stay. Hopefully a room will be available when we return to Hanoi.”

    This hotel is elegant yet homely with wonderful staff and an excellent breakfast. I look forward to a future opportunity when I can stay here again.

    Reviewed March 04, 2020

    See room deals

    9.6
    Exceptional
    Linh from Canada
    Couple
    Superior Double or Twin Room
    Stayed 6 nights in July 2019

    Really friendly staff, great value for money, and very accommodating. ”

    Great location, and it was pretty clean. We got fresh towels every day and our room cleaned. However, our mini fridge did not work, nor was the hair dryer working. The air conditioner took awhile to work but the room we had was small, so the room cooled very quickly. Overall, for the price and service I was very happy. I’d return again and recommend it for those who don’t want to spend too much, but want to feel relaxed and enjoy Hanoi.

    Reviewed July 14, 2019

    See room deals

    10.0
    Exceptional
    LES from Indonesia
    Family with young children
    Superior Double or Twin Room
    Stayed 1 night in February 2019

    Amazing!”

    We stayed here during lunar new year holiday, so the staffs are mostly on leave. But the service is beyond expectation. Even one staff seemed to perform task out of their job. The receptionist even served food for breakfast, and bell boy too. We enjoyed our stay. Thank you so much!

    Reviewed February 10, 2019

    See room deals

    10.0
    Exceptional
    Phuong from Vietnam
    Solo traveler
    Superior Double or Twin Room
    Stayed 3 nights in June 2022

    So Excellent!”

    I had 4D3N stayed in this hotel. The staffs is friendly and nice. They shared me a lots helpful things for my solo-journey. It is quite near Ho Guom. I hope in future I can arrange my time to visit Hanoi once more time. I will choose this hotel for next time.

    Reviewed July 04, 2022

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    10.0
    Exceptional
    Riikka from Finland
    Solo traveler
    Superior Double or Twin Room
    Stayed 1 night in March 2019

    Exceptional”

    Good breakfast, nice and clean room. Great location, ”small” and cozy hotel (only 20 rooms). Helpful staff, you can book tours from them. Airport pickup was great also.

    Reviewed March 31, 2019

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    10.0
    Exceptional
    Dom from Malaysia
    Couple
    Superior Double or Twin Room
    Stayed 1 night in April 2019

    Convenient and helpful staff”

    Receptionist greet us well upon our arrival, able to communicate well in English and provide us with the information on the famous tourist spots. Nevertheless, we booked V Spirit Premiere Cruise through their recommendation, it was really great for our Halong Bay tour. Worth the money paid

    Reviewed April 07, 2019

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    10.0
    Exceptional
    Renee from Canada
    Couple
    Superior Double or Twin Room
    Stayed 2 nights in December 2019

    great spot in old Hanoi”

    We enjoyed our short time in Hanoi. Breakfast was good, room was clean and hotel was near a million shops, restaurants and a few tourist attraction.

    Reviewed January 24, 2020

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    10.0
    Exceptional
    Stephanie from United Kingdom
    Couple
    Executive Balcony
    Stayed 3 nights in April 2019

    Lovely clean room, only 5-10 min walk to main area”

    Lovely clean room, only 5-10 min walk to main area. Staff very friendly and helpful. Food was lovely. All round nice hotel

    Reviewed March 13, 2020

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