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Helvetia & Bristol - Starhotels Collezione
Helvetia & Bristol - Starhotels Collezione
Helvetia & Bristol - Starhotels Collezione
Helvetia & Bristol - Starhotels Collezione
Helvetia & Bristol - Starhotels Collezione
Helvetia & Bristol - Starhotels Collezione
Helvetia & Bristol - Starhotels Collezione

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9.2

Exceptional

617 reviews

617 reviews

Housekeeping2
See map

9.8

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Picasso e la Modernita Spagnola

30 m

Palazzo Strozzi

60 m

Centro di Cultura Contemporanea Strozzina

70 m

Galleria Tornabuoni

70 m

Chiesa di SS Michele e Gaetano

90 m

Popular landmarks
Piazza del Duomo

290 m

Piazza della Signoria

360 m

Cattedrale di Santa Maria del Fiore

390 m

Palazzo Vecchio

390 m

Ponte Vecchio

440 m

Closest landmarks
Farmacia Intenazionale

90 m

Bucellati

100 m

L'ippogrifo Shop

100 m

Officina de’ Tornabuoni

100 m

Yab Disco Club

110 m

Helvetia & Bristol - Starhotels Collezione

Via dei Pescioni 2, Historical Center, Florence, Italy, 50123 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Historical Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gallerie Degli Uffizi. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Florence

Front desk [24-hour]

Excellent room comfort & quality

650 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Florence every 10 minutes on Agoda.com
Value for money8.5
Distance to city center0,5 km
Location rating9.8
Nearest airportFlorence Airport (FLR)
Distance to airport5.3 km

Rooms available at Helvetia & Bristol - Starhotels Collezione

Junior Suite Helvetia
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed
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Deluxe Helvetia
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Triple
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
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Suite Bristol
...
  • Shower
  • 1 king bed
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Connecting Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 double beds
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Heritage Suite Helvetia
...
  • Balcony/terrace
  • Shower
  • 1 queen bed and 1 single be...
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Family Room (2 Adults + 2 Children)
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 double bed and 2 single b...
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Presidential Suite Bristol
...
  • Room size: 100 m²/1076 ft²
  • 2 bathrooms
  • 1 king bed & 1 king bed
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Junior Suite View
...
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    Panoramic Suite Helvetia
    ...
    • Room size: 67 m²/721 ft²
    • Outdoor view
    • 1 queen bed and 1 single be...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Helvetia & Bristol - Starhotels Collezione?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Helvetia & Bristol - Starhotels Collezione?

    Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Florence with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Helvetia & Bristol - Starhotels Collezione?

    Wake up to a great buffet breakfast at Helvetia & Bristol - Starhotels Collezione. Adults can enjoy breakfast offered with an additional charge of 31 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Helvetia & Bristol - Starhotels Collezione?

    Meals served include dinner and lunch. Dishes are served in a la carte during opening hours.

    What is the smoking policy at Helvetia & Bristol - Starhotels Collezione?

    Helvetia & Bristol - Starhotels Collezione does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Helvetia & Bristol - Starhotels Collezione?

    The closest train, metro, or bus station to Helvetia & Bristol - Starhotels Collezione is Florence Santa Maria Novella Railway Station, 640 m away.

    What restaurants are nearby Helvetia & Bristol - Starhotels Collezione?

    Restaurants including Hostaria Bibendum, Chinatown and Obica Mozzarella Bar - Tornabuoni are popular in Helvetia & Bristol - Starhotels Collezione’s neighborhood which is known as Historical Center.

    What popular shopping places are close to Helvetia & Bristol - Starhotels Collezione?

    Shopping options in Helvetia & Bristol - Starhotels Collezione’s Historical Center neighborhood include Mercato Centrale - Central Market, Centro di Cultura Contemporanea Strozzina and Bucellati.

    What are popular attractions near Helvetia & Bristol - Starhotels Collezione?

    Helvetia & Bristol - Starhotels Collezione’s location in the Historical Center neighborhood makes it close to famous attractions including Gallerie Degli Uffizi, Piazzale Michelangelo and Galleria dell'Accademia.

    What popular beaches are close to Helvetia & Bristol - Starhotels Collezione?

    Helvetia & Bristol - Starhotels Collezione’s Historical Center neighborhood also includes Easy Living - Spiaggia sull'Arno.

    What popular natural sightseeing spots are close to Helvetia & Bristol - Starhotels Collezione?

    Helvetia & Bristol - Starhotels Collezione’s nearby natural sights include Giardino Torrigiani located in the same Historical Center area.

    Show more questions
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    Explore the neighborhood

    What people love about Helvetia & Bristol - Starhotels Collezione

    • 9.2

      Exceptional

      "Rooms were great, very florentian."

      Rishi

      |

      August 13, 2022

    • 9.6

      Exceptional

      "I’m glad we’ve stayed because everything was perfect."

      Ulima

      |

      October 11, 2021

    • 8

      Very good
      Staff 

      "Helpful staff"

      Paolo

      |

      August 27, 2020

    Property ranking|Compared to 2,929 Florence properties
    See all rankings
    Location score
    9.8/10
    Service score
    9.5/10
    Cleanliness score
    9.5/10
    Cheapest price score
    Better than
    99
    %
    of Florence properties
    Better than
    99
    %
    of Florence properties
    Better than
    99
    %
    of Florence properties
    Better than
    98
    %
    of Florence properties
    Overall rating:

    9.2

    Exceptional
    617 reviews
    Cleanliness
    9.4
    Facilities
    8.2
    Location
    9.8
    Read all reviews >
    More about Helvetia & Bristol - Starhotels Collezione

    More about Helvetia & Bristol - Starhotels Collezione

    Helvetia & Bristol - Starhotels Collezione

    Get the most from an urban escape in Florence when you book a room at Helvetia & Bristol - Starhotels Collezione. Located right in the city center, Helvetia & Bristol - Starhotels Collezione saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Florence that most travelers never see, with a stay at Helvetia & Bristol - Starhotels Collezione -- located only 490 m from Gallerie Degli Uffizi.
    At Helvetia & Bristol - Starhotels Collezione, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Florence even more convenient. Guests can enjoy convenient available parking right at the hotel.
    Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Helvetia & Bristol - Starhotels Collezione thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
    All rooms at Helvetia & Bristol - Starhotels Collezione are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal.
    Helvetia & Bristol - Starhotels Collezione also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


    Dining and things to do

    Every day at Helvetia & Bristol - Starhotels Collezione begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Apart from amenities and services, Helvetia & Bristol - Starhotels Collezione goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, steam room and spa. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


    Around the property

    Experience all the sights and local attractions of Florence with Helvetia & Bristol - Starhotels Collezione as your base. Don't forget to stop by Piazzale Michelangelo located 1.4 km away, where everyone who visits Florence wants to have their photo taken. Never forget your time in Florence with a special gift or trinket from Mercato Centrale - Central Market just 540 m away.


    Reasons to stay here

    Find some of the city's best deals here with rooms 99% cheaper than other options.
    Past guests love the cleanliness here, ranking it higher than 98% of the city's accommodation.
    Ranking higher than 99% of the city's accommodations options, this is a great choice for location.

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    Amenities and facilities
    Excellent
    Facilities

    8.2

    Languages spoken

    • English
    • French
    • Italian
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Massage
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [indoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Happy hour
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Family room
    • Kids meal

    Access

    • Allergy-free rooms
    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Bicycle parking
    • Car park [charges apply]
    • Rental car
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental
    Food and dining
    Breakfast options
    • Buffet
    Restaurants on site

    RESTAURANT HOSTARIA BIBENDUM

    • Cuisine: International, Italian
    • Menu: Buffet, A-la-carte
    Location
    Via dei Pescioni 2, Historical Center, Florence, Italy, 50123
    Exceptional
    Location

    9.8

    Airports

    • Florence Airport (FLR)
      5.3 km 28 min drive
    • Bologna Guglielmo Marconi Airport (BLQ)
      84.4 km

    Public transportation

    • Florence Santa Maria Novella Railway Station
      650 m
    • Firenze Statuto Train Station
      1.8 km

    Hospital or clinic

    • Farmacia Intenazionale
      90 m

    Shopping

    • Mercato Centrale - Central Market
      540 m

    Convenience store

    • Carrefour Express
      620 m

    Cash withdrawal

    • ATM
      60 m
    What's nearby

    Popular landmarks

    • Piazza del Duomo
      290 m
    • Piazza della Signoria
      360 m
    • Cattedrale di Santa Maria del Fiore
      390 m
    • Palazzo Vecchio
      390 m
    • Ponte Vecchio
      440 m
    • Gallerie Degli Uffizi
      500 m
    • Mercato Centrale - Central Market
      540 m
    • Galleria dell'Accademia
      780 m
    • Basilica of Santa Croce
      830 m
    • Piazzale Michelangelo
      1.4 km

    Nearby landmarks

    • Picasso e la Modernita Spagnola
      30 m
    • Palazzo Strozzi
      60 m
    • Centro di Cultura Contemporanea Strozzina
      70 m
    • Galleria Tornabuoni
      70 m
    • Chiesa di SS Michele e Gaetano
      90 m
    • Roberto Cavalli Shop
      90 m
    • Parenti Shop
      90 m
    • Edison Shop
      90 m
    • Farmacia Intenazionale
      90 m
    • Odeon Cinehall
      90 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-15 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 16 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out from05:00
    • Check-out until12:00

    Getting around

    • Distance from city center0,5 km
    • Travel time to airport (minutes)20

    Extras

    • Breakfast charge (unless included in room price)31 EUR

    The property

    • Number of bars/lounges1
    • Number of rooms 67
    Property announcements

    To ensure your safety the hotel’s fitness center (gym), wellness and pool facilities, where available, are temporarily inaccessible.

    Reviews of Helvetia & Bristol - Starhotels Collezione from real guests

    Provided by verified guests of Agoda
    9.0
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities8.2
    Location9.8
    Service9.5
    Value for money8.5
    High score for Florence
    Rating
    9+ Exceptional (9)
    8-9 Excellent (5)
    7-8 Very Good (4)
    6-7 Good (0)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (2)
    Jun - Aug (9)
    Sep - Nov (7)
    Dec - Feb (2)
    All guests (61)
    All room types
    All languages

    Show reviews that mention 

    Showing 20 verified guest comments
    9.6
    Exceptional
    Ulima from United Kingdom
    Business traveler
    Deluxe Helvetia
    Stayed 2 nights in September 2021

    Perfect location”

    Our stay at the Helvetia & Bristol was pure casualty as it wasn’t planned. However I’m glad we’ve stayed because everything was perfect. The staff is welcoming and professional at all times, rooms and communal areas are beautifully decorated. The setting is traditional without being Boring. Elegant with a home feel. The location is perfect as all landmarks and best restaurants are within walking distance. We will definitely be back.

    Reviewed October 11, 2021

    See room deals

    9.6
    Exceptional
    Jacqueline from Honduras
    Couple
    Stayed 2 nights in September 2019

    Great hotel ”

    Good hotel with great location and very friendly and kind staff

    Reviewed October 02, 2019

    See room deals

    Dear Jacqueline, Thank you for your review. We are thrilled to hear that you had such an excellent experience at the Helvetia & Bristol. We will be extremely pleased to share your compliments with the staff, they will be very happy indeed! We greatly appreciate your recommendation and would love to host you again at the Helvetia & Bristol! Sincerely, Luana Malloni

    Responded September 16, 2020
    Helvetia & Bristol - Starhotels Collezione
    8.8
    Excellent
    Naoko
    Solo traveler
    Stayed 2 nights in July 2019

    Very traditional classic interiors like an excellent example ”

    Great doorman and bell, reception hospitality. Good old days example hotel.

    Reviewed July 19, 2019

    See room deals

    Dear Naoko, Thank you for staying at the Helvetia & Bristol and for your nice review. We sincerely hope to have the pleasure of welcoming you again in the future. Regards, Luana Malloni

    Responded September 16, 2020
    Helvetia & Bristol - Starhotels Collezione
    8.0
    Excellent
    Paolo from South Korea
    Couple
    Junior Suite Helvetia
    Stayed 2 nights in August 2020

    Good but not great”

    Great location in the heart of Florence historic center, rooms are nice with a touch of reinassance style and extremely clean. However for a 5 star i would expect more in terms of facilities and details in the room are quite basics. Helpful staff

    Reviewed August 27, 2020

    See room deals

    Dear Paolo, Thank you for taking the time to express your opinion on your stay at our property. We are very sorry that your experience was not fully up to your expectation, for which we apologize. The whole hotel has been recently renovated. Please be assured that your observations are seriously considered and measures will be discussed internally. Would you decide to give us a second chance by returning to the Helvetia & Bristol, we will make sure that you will enjoy a memorable experience at every stage in Florence. Sincerely, Luana Malloni Management Assistant

    Responded September 16, 2020
    Helvetia & Bristol - Starhotels Collezione
    9.2
    Exceptional
    Takeaki from Japan
    Couple
    Deluxe Helvetia
    Stayed 2 nights in July 2017

    Great location”

    First of all, the location was great. In the very city centre. In front of Luis Vuitton boutique and next to Cartier boutique. Walkable to any of city attractions. The building itself was also very traditional but clean.

    Reviewed May 05, 2018

    See room deals

    8.0
    Excellent
    TAWFIQ from United Kingdom
    Couple
    Deluxe Helvetia
    Stayed 2 nights in May 2018

    Great location ”

    The public areas are excellent. The room is in need of refurbishment.

    Reviewed June 01, 2018

    See room deals

    9.6
    Exceptional
    Hussam from Saudi Arabia
    Couple
    Junior Suite Helvetia
    Stayed 3 nights in August 2017

    Great location and good staff.”

    Pros: location. Staff were very helpful Suite size Cons: No coffee machine

    Reviewed August 08, 2017

    See room deals

    10.0
    Exceptional
    Bon from South Korea
    Solo traveler
    Stayed 2 nights in September 2018

    full of historical and charming characters about this hotel. outstanding and friendly service. ”

    i would definitely come back. highly recommended

    Reviewed September 28, 2018

    See room deals

    8.8
    Excellent
    Valentine from United States
    Couple
    Stayed 7 nights in August 2018

    Excellent”

    Best location friendly and helpful staff

    Reviewed September 09, 2018

    See room deals

    8.8
    Excellent
    Deven from India
    Couple
    Stayed 2 nights in August 2019

    Good nice”

    Ok

    Reviewed August 12, 2019

    See room deals

    Dear Deve, Thank you for stayiing at the Helvetia & Bristol and for your kind review. We hope to have the pleasure of welcoming you again in the future. Sincerely, Luana Malloni

    Responded September 16, 2020
    Helvetia & Bristol - Starhotels Collezione
    9.2
    Exceptional
    Rishi from Italy
    Couple
    Deluxe Helvetia
    Stayed 2 nights in August 2022

    Great 5 Star Boutique Hotel”

    Hotel staff was excellent, Italian Hospitality at its finest. Rooms were great, very florentian. I would stay here again

    Reviewed August 14, 2022

    See room deals

    Dear Rishi, Thank you for your great review! We cannot wait to welcome you back! Best regards The Helvetia & Bristol team

    Responded August 16, 2022
    Helvetia & Bristol - Starhotels Collezione
    8.0
    Excellent
    Duriya from Australia
    Solo traveler
    single
    Stayed 4 nights in August 2018

    Ok place. ”

    A very depressing room . I find this common with single rooms. It almost fell like a store room. Not that they charge us half price..the charge is fairly hight for one person. I feel the hotel needs to update big time.

    Reviewed August 25, 2018

    See room deals

    10.0
    Exceptional
    Yoko from Japan
    Family with teens
    Junior Suite Helvetia
    Stayed 2 nights in July 2019

    また行ったら泊まりたい”

    とてもステキなホテルでした。場所もとても便利。駅までも歩いて行けますし。朝食もたくさんのフルーツ中心に種類も多かったです。スマートホンを借りれるのは便利でした。バスタオルが温めてあるのはビックリでした❣️お部屋は娘と私には広すぎるくらいでした。また是非泊まりたいです。

    Reviewed July 26, 2019

    See room deals

    Dear Yoko, Thank you very much for your kind review. We are delighted that you and your family enoyed your stay with us and we look forward to welcoming you again in the future. Sincerely, Luana Malloni

    Responded September 16, 2020
    Helvetia & Bristol - Starhotels Collezione
    8.8
    Excellent
    YASUSHI from Japan
    Couple
    Stayed 3 nights in December 2018

    wifiが・・・”

    今度で2回目の滞在です。クラシックなホテルで、立地と雰囲気とサービスは申し分ないのですが、wifi の接続が極めて不安定で難儀しました。前回滞在の時は建物の中心寄りだったのか、wifi 接続のことには何の不満もなかったのですが、今回は建物の端の方だったのか接続が前近代的な悪さでした。部屋を変えてもらうのもめんどうで、必要なときに廊下に出て用事をこなしていました。いちおう全館24時間 wifi 接続が可能とのことだったので、感想を書きました。改善があれば、他人様にもお薦めですし、自分もまた利用しようと思うのですが・・・。

    Reviewed December 09, 2018

    See room deals

    7.6
    Very good
    yu from Hong Kong SAR, China
    Family with teens
    Triple
    Stayed 2 nights in January 2020

    Good location”

    在中央火车站附近,交通方便。住宿房间小,简单装修,早餐一般。过年有饺子吃。

    Reviewed February 04, 2020

    See room deals

    Dear Yu, Thank you for your review and for staying at our Helvetia & Bristol. We hope to have the pleasure of welcoming you again to the Helvetia & Bristol in the future. Regards, Luana Malloni

    Responded September 16, 2020
    Helvetia & Bristol - Starhotels Collezione
    4.8
    KIDOO from South Korea
    Couple
    Stayed 1 night in March 2018

    위치는 최고”

    위치는 명품성점들 바로 옆에 잇어 이용하기 편히하고 호텔의 인테리어 역시 고전적이어 좋앗으나..... 문제는 주차 요금..... 주차가 가능하다 하여 선택을 햇는데 별도의 주차비가 필요함. 파킹비 40유로 차고이용비 10유로.... 어지간한 숙소 방값 만큼이 주차비로 날라가는 건 함정

    Reviewed April 10, 2018

    See room deals

    9.2
    Exceptional
    JINKYUNG from South Korea
    Couple
    Stayed 1 night in October 2017

    남편과 여행”

    10월 긴연후 덕분에 남편과 신혼여행, 결혼2년차에 여행한 이후 20년만에 둘이서 여행할 수 있었다. 가격이 비싸지만 5성호텔답게 위치, 시설 모두 탁월해서 만족스러웠다. 오래된 호텔이지만 잘 유지되어 있고 직원들도 친절해서 check in 한후 구경하러 나가면서 방에 모기 있다고 하니까 모기향 피워주고 간단히 정리까지 해 주고 가서 감동받음.

    Reviewed December 28, 2017

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    5.2
    LIN from China
    Couple
    Stayed 3 nights in September 2018

    住过史上最差最糟心的一家酒店”

    只是入住的第一天,后面还有两天,完全已经受够了。两千块一个晚上,以后绝对绝对不会再住这个牌子的酒店。说说几个问题:1)订的classic double,说是房间有25平米,可是小到箱子完全无法摊开,床的两边和脚跟各只有一人行走的通道,包括进门的走道也只能一人通过,小到连一扇橱门都无法站着打开只能坐在床上。 2)卫生间的淋浴房,连1×1m的长宽度都没有,小到手都无法正常平举抬起。 3)酒店一开始给我们安排他们电梯旁边的房间,由于房龄已有一百多年历史,电梯非常古老只能容纳三人,乘坐还有轻微下坠问题,隔音又差,只要电梯开关门房间里听的一清二楚根本无法休息。 4)跟酒店提出更换房间之后换到了沿街一面,然而,从早上六点开始,有一辆抽粪车开到楼下,持续开始工作发出严重噪音将近两个小时,而后由于酒店设施老化有臭味源源不断从窗口渗入进来,完全根本无法入睡!如果每天都是这样,怎么受得了,不知道同住在沿街一面的住客是否有反应这样一个问题。5)酒店设施老化的问题,比起以上这些真的已经不算什么了……

    Reviewed October 01, 2018

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    10.0
    Exceptional
    Gan from China
    Couple
    Stayed 2 nights in November 2017

    很好”

    非常方便的位置,就在百花大教堂旁边,环境很不错

    Reviewed December 17, 2017

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    8.4
    Excellent
    yicheng
    Couple
    Deluxe Helvetia
    Stayed 1 night in November 2017

    非常舒服的酒店”

    非常舒服的酒店酒店的房间是舒服的

    Reviewed November 07, 2017

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