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Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre

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8.2

Excellent

6,096 reviews

6,096 reviews

Housekeeping117
Shops54
Breakfast44
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
KLCC - Bukit Bintang Pedestrian Walkway

240 m

Pavillion Mall

250 m

Top Room@Top Hat

260 m

Parkson Kajang

270 m

Pavilion Kuala Lumpur

270 m

Popular landmarks
KLCC Park

550 m

Jalan Alor

580 m

Petronas Twin Towers

740 m

Menara Kuala Lumpur

980 m

Chinatown - Kuala Lumpur

2.0 km

Closest landmarks
Pro Heal Dental

80 m

Fuze Club Kuala Lumpur

120 m

California Fitness

210 m

Embassy of the Philippines

220 m

Thetole Acupuncture & Herbal Medical Centre

290 m

Hotel Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

13 travelers have booked today.

Value for money7.9
Distance to city center1.2 km
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.9 km

Rooms available at Hotel Novotel Kuala Lumpur City Centre

Very good
Room comfort & quality

7.7

Junior Suite - 1 King bed
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room with 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Room with 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Room with 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds and 1 double ...
Enter dates to see prices
JUNIOR SUITE Junior Suite With 1 King Bed
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Premier King Room
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
Enter dates to see prices
Superior King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Hotel Novotel Kuala Lumpur City Centre have a hot tub?

A hot tub is one of the facilities available at Hotel Novotel Kuala Lumpur City Centre.

What time is check-in and check-out at Hotel Novotel Kuala Lumpur City Centre?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Novotel Kuala Lumpur City Centre also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Novotel Kuala Lumpur City Centre has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 5 MYR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Novotel Kuala Lumpur City Centre?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Novotel Kuala Lumpur City Centre. Halal breakfast is available for guests. There's an additional charge of 52.22 MYR for adults and 26.11 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hotel Novotel Kuala Lumpur City Centre?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel Novotel Kuala Lumpur City Centre. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Hotel Novotel Kuala Lumpur City Centre?

On-site venues and convenient event services make Hotel Novotel Kuala Lumpur City Centre an ideal choice for hosting events such as seminars, corporate events and meetings. The 6 venues can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Novotel Kuala Lumpur City Centre?

The closest train, metro, or bus station is Raja Chulan Monorail Station, 230 m away from Hotel Novotel Kuala Lumpur City Centre.

What restaurants are nearby Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre’s neighborhood is Kuala Lumpur City Centre which includes popular restaurants such as Koryori Enoshima, Little Rara Thai Noodle House and Subway.

What popular shopping places are close to Hotel Novotel Kuala Lumpur City Centre?

Located in the Kuala Lumpur City Centre area, Hotel Novotel Kuala Lumpur City Centre is close to great shopping choices like Suria KLCC, Parkson Kajang and CHARISMA jewellery.

What are popular attractions near Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre is located in Kuala Lumpur City Centre area, which is famous for attractions such as Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to Hotel Novotel Kuala Lumpur City Centre?

Hotel Novotel Kuala Lumpur City Centre is located within Kuala Lumpur City Centre, which makes it conveniently close to natural sights including Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about Hotel Novotel Kuala Lumpur City Centre

  • 9.6

    Exceptional
    Staff 

    "Staff is friendly and helpful, room feels new and clean."

    Su

    |

    September 24, 2022

  • 10

    Exceptional

    "Thankfully, we all rested fine with their amazing bed."

    Nurul

    |

    September 22, 2022

  • 9.6

    Exceptional
    Breakfast

    "The breakfast was awesome."

    Khairunnisa

    |

    September 22, 2022

Overall rating:

8.2

Excellent
6,096 reviews
Cleanliness
8.0
Facilities
7.7
Location
9.1
Read all reviews >
What travelers say they love:
Easy access to Patronas towers & KLCC from the hotel.
Dilhani from Sri Lanka
Family with young children
More about Hotel Novotel Kuala Lumpur City Centre

More about Hotel Novotel Kuala Lumpur City Centre

Hotel Novotel Kuala Lumpur City Centre

Get the most from an urban escape in Kuala Lumpur when you book a room at Hotel Novotel Kuala Lumpur City Centre. Located right in the city center, Hotel Novotel Kuala Lumpur City Centre saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 8.0 km from Terminal Bersepadu Selatan, a stay at Hotel Novotel Kuala Lumpur City Centre adds efficiency to your trip with easy city access and diverse day trip options.
Have a hassle-free trip while enjoying the services and amenities offered by Hotel Novotel Kuala Lumpur City Centre. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Kuala Lumpur even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hotel Novotel Kuala Lumpur City Centre thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hotel Novotel Kuala Lumpur City Centre from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Hotel Novotel Kuala Lumpur City Centre even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Hotel Novotel Kuala Lumpur City Centre also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Hotel Novotel Kuala Lumpur City Centre begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Novotel Kuala Lumpur City Centre caters to its guests varied dietary restrictions with cuisine types such as halal available. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel Novotel Kuala Lumpur City Centre offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, hot tub, salon, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room.


Around the property

Hotel Novotel Kuala Lumpur City Centre is the perfect spot to explore Kuala Lumpur's fascinating cultural sights and attractions. Don't forget to stop by Menara Kuala Lumpur located 970 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

166 mentions

Housekeeping

165 mentions

Internet

46 mentions

Swimming Pool

40 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Adult-only property
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Bathrobes
  • Closet
  • Clothes rack
  • Free bottled water
  • Laptop workspace
  • Linens
  • Non-smoking
  • Radio
  • Safety/security feature
  • Seating area
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Walk-in shower
  • Window
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
Restaurants on site

Square restaurant

  • Cuisine: Local
  • Menu: A-la-carte

Qing Zhen chinese restaurant

  • Cuisine: Chinese
  • Menu: Buffet
Location
2 Jalan Kia Peng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9.1

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.9 km
  • Kuala Lumpur International Airport (KUL)
    45.5 km

Public transportation

  • Raja Chulan Monorail Station
    230 m
  • SBK15 Muzium Negara
    370 m

Hospital or clinic

  • Pro Heal Dental
    80 m

Shopping

  • Pavilion Kuala Lumpur
    270 m

Convenience store

  • 7 Eleven
    150 m 3 min drive

Cash withdrawal

  • ATM
    140 m 1 min drive
What's nearby

Popular landmarks

  • KLCC - Bukit Bintang Pedestrian Walkway
    240 m
  • Pavilion Kuala Lumpur
    270 m
  • Aquaria KLCC
    300 m
  • KLCC Park
    550 m
  • Jalan Alor
    580 m
  • Petronas Twin Towers
    740 m
  • Menara Kuala Lumpur
    980 m
  • Chinatown - Kuala Lumpur
    2.0 km
  • Central Market
    2.0 km
  • KL Bird Park
    2.9 km

Nearby landmarks

  • Pro Heal Dental
    80 m
  • Fuze Club Kuala Lumpur
    120 m
  • California Fitness
    210 m
  • Embassy of the Philippines
    220 m
  • Raja Chulan Monorail Station
    230 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    240 m
  • Pavillion Mall
    250 m
  • Top Room@Top Hat
    260 m
  • Parkson Kajang
    270 m
  • Pavilion Kuala Lumpur
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is 100% non-smoking property, therefore all guestrooms are strictly non-smoking.
  • Children 2-16 years old will be charged MYR 116.6 per child per night with extra bed included.
  • From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of MYR 10.00 per room per night stay.
  • Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
    Qing Zhen Chinese Restaurant and Premier Lounge are closed until further notice. Spiral Lounge is closed from December 2019 until March 2020. Swimming pool and Gym is closed from February 2020 until April 2020.
    Hotel is currently undergoing renovation from now until June 2020, with works being carried out on Mondays – Fridays 10:00 AM to 05:00 PM, Saturdays 10:00 AM – 02:00 PM
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee200 MYR
  • Distance from city center1.2 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)52.22 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants1
  • Number of rooms 302
  • Room voltage220
  • Year property opened2006
  • Most recent renovation2019

Parking

  • Daily parking fee5 MYR
Property announcements

Qing Zhen Chinese Restaurant and Premier Lounge are closed until further notice.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Lift modernization works being carried out of now till September, 2021. There will be still lift running to the floors. Renovation works will be from Monday to Friday 09:00 AM to 06:00 PM, Saturday 10:00 AM to 05:00 PM. Premier lounge closed till further notice.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Hotel Novotel Kuala Lumpur City Centre from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.0
Facilities7.7
Location9.1
Room comfort and quality7.7
Service8.0
Value for money7.9
High score for Kuala Lumpur
Rating
9+ Exceptional (718)
8-9 Excellent (631)
7-8 Very Good (825)
6-7 Good (453)
<6 Below Expectation (364)
Time of the year
Mar - May (762)
Jun - Aug (739)
Sep - Nov (614)
Dec - Feb (876)
All guests (4,564)
All room types
All languages

Show reviews that mention 

Showing 2,991 verified guest comments
12345
10.0
Exceptional
Nor from Malaysia
Family with teens
Deluxe Room with 2 Single Beds
Stayed 1 night in June 2022

Recommended”

3 min walk to Pavillion (sky bridge) 15 min walk to KLCC (sky bridge) Super clean Super cool air-cond Super friendly staff Super friendly Parking attendant at basement (Novotel, pls give credit to her) Super nice design hotel, nicely refurbished Don't have to buy mineral water, can drink direct from sink in bathroom Medium range buffet breakfast but tasty My room blackout at 12.30am, but quickly attended in 5 minutes! That was fast! I was hoping for an upgraded room if the electrical can't be repaired. Already recommends to family n friends for KL staycation!

Reviewed June 08, 2022

See room deals

10.0
Exceptional
Farah from Malaysia
Family with young children
Deluxe Room with 1 King Bed
Stayed 1 night in October 2021

Best Hotel ”

X luas Sgt.. Best so clean.. Breakfast is okay.. So friendly staff.. And yg paling best, klcc n pavilion dekat.. Walking distance je.. Parking space klu kete besar ssh skit la, cos kecik laluan die.. Kami bawak myvi pon cantik2 je.. Parking fee Rm5.. Swimming pool kene booked jgk ye.. Kena tgk available slot die klu nk mandi.. Overall mmg puas hati with the hotel.. Probably akan repeat stay..

Reviewed October 18, 2021

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Dear Ms. Farah, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Director

Responded November 13, 2021
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Eng from Malaysia
Family with teens
Deluxe Room with 1 King Bed
Stayed 1 night in August 2020

Valued for money and good location ”

Great location and easy access to shopping mall like Pavillion, Lot 10. Hotel and room was well cleaned. Staff was friendly. The only problem we faced during our stay in this hotel is check in time was delayed. We have waiting for 2 hours for the room to be checked in. We hope the waiting time can be improved to avoid unnecessary inconvenient to customers. Overall of the stay was great and satisfied except for the long hour waiting checked in time.

Reviewed August 24, 2020

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Dear Eng, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Director Novotel Kuala Lumpur City Centre

Responded September 09, 2020
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Ng from Singapore
Couple
Deluxe Room with 1 King Bed
Stayed 8 nights in March 2022

It’s one of the best hotels that I stay with ”

If you need a break from where you are. Novotel KL offers that option. It allow you to unwind in their cosy and comfortable environment and settings. I am really happy to stay in Novotel KL. The location is quite convenient as it’s a stone throw away from Raja Chuah or Bukit Bintang

Reviewed April 01, 2022

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Dear Ng, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Manager

Responded April 16, 2022
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Danny from Malaysia
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in April 2021

One of the best staycation I have ”

Room condition was superb and clean ! Staff were so friendly and special thanks to Ms Prema for arranging a memorable night for my wife by having the decorating team to decorate my room for me for my anniversary with my wife! Breakfast was good as well . Thanks ! Will come back for sure !

Reviewed April 25, 2021

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Dear Danny, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Director

Responded May 21, 2021
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Baisha from Malaysia
Family with teens
Deluxe Room with 1 King Bed
Stayed 1 night in February 2022

Highly Recommended ”

It was more than what i expected. Last time i was there was 12 years ago, surprised to see that they've just renovated. The room was big, clean and definitely new, toilets were clean tiles were all new. Bed and pillows very comfy. Breakfast was good. Good location, few mins away from Pavilion and KLCC. Staff was very friendly and helpful.

Reviewed February 17, 2022

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Dear Baisha, Greeting from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager

Responded February 17, 2022
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Hong from Singapore
Family with young children
Stayed 2 nights in October 2019

Great Location and very clean”

This was one of the better hotels that I'd stayed in KL so far. It was just minutes away from the monorail and Pavillion mall. The room was spacious and nice. It was clean and well maintained too. We enjoyed our stay.

Reviewed October 19, 2019

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Dear Hong, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Manager

Responded May 29, 2022
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Hong from Singapore
Group
Deluxe Room with 2 Single Beds
Stayed 2 nights in November 2019

Great Location and Spacious”

This was one of the better hotels that I'd stayed in KL so far. It was just minutes away from the monorail and Pavillion mall. The room was spacious and nice. It was clean and well maintained too. We enjoyed our stay.

Reviewed November 04, 2019

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Dear Hong, Greeting from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager

Responded May 22, 2022
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
alif from Malaysia
Family with young children
Deluxe Room with 2 Single Beds
Stayed 1 night in June 2022

Worth it! ”

Overall all is good, i want to rate all 5 star, during check in front staff norshahidah explain very clear and politely all the flow from parking, breakfast, facilities, and check out process very well. The breakfast is good even there is limited choice but suitable with the food option. The gym facilitis good, but i would say its good if the operation is up to 8-9pm.. Location very strategic walking distance to Pavilion and KLCC. Overall good!

Reviewed June 12, 2022

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Dear Alif, Greeting from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager

Responded September 25, 2022
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Hairul from Malaysia
Family with young children
Deluxe Room with 1 King Bed
Stayed 1 night in November 2021

Just Next To Pavilion..Great Hotel”

Location just next to Pavilion..Very clean and modern designs room..The price is below RM200 during weekend.. Parking using Touch N Go and need to validate at hotel counter to get RM5 charges..Very cheap...Friendly and helpful staff..Off course I will stay there again next time

Reviewed November 30, 2021

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Dear Mr Hairul, Greeting From Novotel Kuala Lumpur City Centre We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager Novotel Kuala Lumpur City Centre

Responded December 04, 2021
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Siti from Malaysia
Couple
Executive Room with 1 King Bed
Stayed 2 nights in May 2022

BEST SERVICE, CLEAN HOTEL & EASY ACCESS TO PAVILLION, KLCC”

My 4th time staying in Novotel, I love all the facilities, the food and the room is so spacious and clean with great staff services. Will stay in Novotel also for my next travel to Kuala Lumpur.

Reviewed May 18, 2022

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Dear Siti, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Manager

Responded May 29, 2022
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Nurul from Malaysia
Solo traveler
Deluxe Room with 1 King Bed
Stayed 2 nights in May 2021

YES”

I kept on coming back to this hotel. Ive been staying for i think more than 10 times in less than a year. The staffs are all so nice and I love everything abt this place. You can walk to pavilion as it is just beside the hotel, there’s also 7e across of their building. I’ll always come whenever i hv assignments or important classes as well as when my insomnia is attacking. Hence, thank you novotel for being my safeplace!

Reviewed May 27, 2021

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Dear Nurul, Greeting From Novotel Kuala Lumpur City We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Director Novotel Kuala Lumpur City Centre

Responded June 03, 2021
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
FAIRUZ from Malaysia
Solo traveler
Deluxe Room with 1 King Bed
Stayed 3 nights in March 2022

Great location. Great Room with professional staff”

The room was very cleaned and sanitised. The staff was helpful especially when I faced problem with the parking space. The were all professionals when dealing with hotel guests and provide fast service on my requests.

Reviewed March 20, 2022

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Dear Fairuz, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Manager

Responded April 16, 2022
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
AZIDA from Malaysia
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in June 2022

Exceptional”

Value for money at the rate i paid for, with modern n chic interior right across from pavilion. Good room size, great bed comfort and very cosy. Great shower and great delicious food through room service at a reasonable price.

Reviewed June 12, 2022

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Dear Azida, Greeting from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager

Responded September 25, 2022
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Norwahida from Malaysia
Family with young children
Deluxe Room with 2 Single Beds
Stayed 1 night in June 2022

SUPERB STAY”

Stay on peak season holiday. Room spacious, newly renovated. Clean n tidy. Swimming pool ok but lack of pool towel provided.Pavillion just across the road, or can use sky bridge.Easy to find food and mart. No need to take a car. just walk nearby.easy check in n check out. But be carefull with the parking space basement, narrow side. Overall very satisfied. TQ

Reviewed June 08, 2022

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10.0
Exceptional
Surendren from Malaysia
Family with young children
Deluxe Room with 1 King Bed
Stayed 2 nights in December 2021

Everything good except parking too narrow”

Wonderful place to stay. Very strategic location (opposite to Pavilion, 10 minutes walking distance to KLCC). Room is spotless. Excellent customer service. Only setback is the parking. Too narrow for big car. Struggle a little to get my CRV in. RM5 parking fee per day. Overall; one of the best hotel in my travel history. Worth every penny I paid.

Reviewed December 03, 2021

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Dear Mr. Surendren, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Manager

Responded December 04, 2021
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Wilson from Malaysia
Couple
Deluxe Room with 2 Single Beds
Stayed 1 night in March 2022

Strategic location ”

That is a good location which nearby Pavillion, Starhill and other shopping mall. At the same time, the services is good and the entire staff are friendly. Room is clean and comfort. Strongly recommend.

Reviewed March 20, 2022

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Dear Wilson, Greeting from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager

Responded March 25, 2022
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Saiful from Malaysia
Solo traveler
Deluxe Room with 1 King Bed
Stayed 1 night in December 2020

Good location ”

Spend there for a night. Located within golden triangle. Gym and swimming at level 3. Good equipment. Really like that. Breakfast at 1st floor. Good selection as well. Parking at RM5 a day. Space so narrow. So watch out for those driving MPV. No room service. So cannot order food and have it in your room.

Reviewed January 04, 2021

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Dear Saiful, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Director Novotel Kuala Lumpur City Centre

Responded January 05, 2021
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Nordin from Malaysia
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in November 2020

Very good to stay”

Pro: From check in to check out, everything is smooth. Friendly staff, easy parking and cheap, nearest to shopping mall and restaurant, no deposit required for Agoda members and room arrangement is perfect. Electric socket is enough for my notebook and phone. Cons: No kiblat sign, not enough coffee and sugar.

Reviewed November 22, 2020

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Dear Mr. Nordin We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Director Novotel Kuala Lumpur City Centre

Responded December 15, 2020
Hotel Novotel Kuala Lumpur City Centre
10.0
Exceptional
Nick from Malaysia
Family with young children
Deluxe Room with 1 King Bed
Stayed 1 night in May 2022

Best Location”

Walking distance to Pavilion and KLCC. Best hotel ever. Clean and classy. We booked 2 rooms, 1 king for ourselves and 1 twin for the kids. We requested for connecting rooms. Breakfast spread was also good. Happy to stay here and definitely will come back if we are going to be in KL city.

Reviewed May 06, 2022

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Dear Mr Nick, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Manager

Responded May 07, 2022
Hotel Novotel Kuala Lumpur City Centre
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