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Hotel Palm Inn Butterworth
Hotel Palm Inn Butterworth
Hotel Palm Inn Butterworth
Hotel Palm Inn Butterworth
Hotel Palm Inn Butterworth
Hotel Palm Inn Butterworth
Hotel Palm Inn Butterworth

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7.7

Very good

2,179 reviews

2,179 reviews

Housekeeping61
Breakfast23
Car Park14
See map

8.1

Excellent

Location rating score

Excellent location - 2.63 kilometers from city center
Parking
Available
Popular landmarks
Penang Fort Cornwallis 3.3 km
Pinang Peranakan Mansion 3.4 km
Chew's Jetty 3.5 km
Khoo Kongsi 3.8 km
Armenian Street 3.9 km
Cheong Fatt Tze - The Blue Mansion 4.2 km
Kek Lok Si Temple 10.9 km
Batu Ferringhi Beach 15.0 km
Entopia 17.6 km
Escape Theme Park 17.7 km
Nearby landmarks
Pasaran Sayur Jinbu 110 m
Seet Dental Surgery 430 m
Dataran Pemuda Merdeka 500 m
Klinik Tan Dan Rakan Rakan 630 m
Billion Shopping Centre @ Kampung Paya 640 m
Klinik Pergigian Daerah Seberang Perai Utara 700 m
Penang Harbour 720 m
St Mark's Church 860 m
E.L. Lim Dental 930 m
Tong San Chai Clinic 1.1 km

Hotel Palm Inn Butterworth

No. 4802 Jalan Bagan Luar, Butterworth, Penang, Malaysia, 12000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Butterworth part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Check-in [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Family room

Coffee shop

Laundry service

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money8.0
Distance to city center25. Km
Location rating8.1
Nearest airportPenang International Airport (PEN)
Distance to airport16.8 km

Rooms available at Hotel Palm Inn Butterworth

Standard Double
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 double bed
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Superior Double
...
  • Room size: 23 m²/248 ft²
  • Partial sea view
  • 1 double bed
Enter dates to see prices
Family
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
Enter dates to see prices
Twin Sharing
...
  • Room size: 24 m²/258 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 43 m²/463 ft²
  • Shower
Enter dates to see prices
Business Twin Room with Sea View
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
STANDARD ROOM (1 QUEEN SIZED BED)
...
  • Shower
Enter dates to see prices
Palm Inn Suite
...
  • Shower
Enter dates to see prices
Single Superior
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Palm Inn Butterworth?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The inn offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Palm Inn Butterworth?

For those who wish to drive their own cars, Hotel Palm Inn Butterworth has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Penang with private transportation, the inn can arrange taxi service.

Is breakfast offered at Hotel Palm Inn Butterworth?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Palm Inn Butterworth. There's an additional charge of 10 MYR for adults and 10 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the inn.

What are my dining options at Hotel Palm Inn Butterworth?

Hotel Palm Inn Butterworth features an on-site restaurant for your dining convenience. Meals served include breakfast and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Hotel Palm Inn Butterworth?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hotel Palm Inn Butterworth. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Hotel Palm Inn Butterworth?

On-site venues and convenient event services make Hotel Palm Inn Butterworth an ideal choice for hosting events such as conferences and meetings. The venue available at the inn can accommodate up to 70 people. An extensive range of facilities and services including meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Palm Inn Butterworth?

Hotel Palm Inn Butterworth does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Palm Inn Butterworth?

Stesen KTM Butterworth Railway Station is the closest train, metro, or bus station, about 2.1 km away from Hotel Palm Inn Butterworth.

What restaurants are nearby Hotel Palm Inn Butterworth?

Hotel Palm Inn Butterworth is located in Butterworth, famous for good restaurants such as Nasi Kandar Jamal Mohamed, Poly Bakery and DeHappy Restaurant.

What popular shopping places are close to Hotel Palm Inn Butterworth?

Hotel Palm Inn Butterworth is located in Butterworth area which features shopping places such as Billion Shopping Centre @ Kampung Paya and Carrefour.

What are popular attractions near Hotel Palm Inn Butterworth?

Guests at Hotel Palm Inn Butterworth can easily visit Dataran Pemuda Merdeka, St Mark's Church and Sungai Nyior Football Field located in the Butterworth area.

What popular natural sightseeing spots are close to Hotel Palm Inn Butterworth?

Hotel Palm Inn Butterworth is located in the Butterworth area, which is famous for natural sightseeing destinations such as Bukit Pelanduk, Bukit Merah and Bukit Indera Muda.

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Explore the neighborhood

What people love about Hotel Palm Inn Butterworth

  • 9.6

    Exceptional

    "Overall is okay."

    Nurul

    |

    May 22, 2022

  • 10

    Exceptional
    Staff 

    "Very helping and friendly staff."

    Anizah

    |

    April 25, 2022

  • 7.6

    Very good
    Cleanliness

    "The room was clean, and very reasonable."

    Edmond

    |

    March 21, 2022

Property ranking|Compared to 2,552 Penang properties
See all rankings
Room comfort score
7/10
Room size
22 sqm.
Value for money score
8/10
Location score
8.1/10
Better than
93
%
of Penang properties
Bigger than
89
%
of Penang properties
Better than
85
%
of Penang properties
Better than
85
%
of Penang properties
Overall rating:

7.7

Very good
2,179 reviews
Cleanliness
7.6
Facilities
7.2
Location
8.1
Read all reviews >
What travelers say they love:
Overall it is quite a quite good experience.
Mahamad from Malaysia
Solo traveler
More about Hotel Palm Inn Butterworth

More about Hotel Palm Inn Butterworth

Hotel Palm Inn Butterworth

Hotel Palm Inn Butterworth is a distinct addition to Penang and a smart choice for travelers. This inn is in the vicinity of popular city attractions, conveniently located for travelers to explore. Are you seeking the true Penang? Experiencing the best of the city's culture is easy with a stay at Hotel Palm Inn Butterworth, located merely 3.4 km from Pinang Peranakan Mansion.
At Hotel Palm Inn Butterworth, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the inn keeps you connected throughout your stay. Exploring Penang is made even more convenient with the taxi services available at the inn. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including luggage storage. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hotel Palm Inn Butterworth. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
For health reasons, smoking is not permitted anywhere inside the inn. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Hotel Palm Inn Butterworth are designed and decorated to make guests feel right at home. Enjoy your stay even more at the inn, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the inn you'll find toiletries and towels available in some guest bathrooms.


Hotel Palm Inn Butterworth

Hotel Palm Inn Butterworth is a distinct addition to Penang and a smart choice for travelers. This inn is in the vicinity of popular city attractions, conveniently located for travelers to explore. Are you seeking the true Penang? Experiencing the best of the city's culture is easy with a stay at Hotel Palm Inn Butterworth, located merely 3.4 km from Pinang Peranakan Mansion.
At Hotel Palm Inn Butterworth, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the inn keeps you connected throughout your stay. Exploring Penang is made even more convenient with the taxi services available at the inn. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including luggage storage. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hotel Palm Inn Butterworth. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
For health reasons, smoking is not permitted anywhere inside the inn. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Hotel Palm Inn Butterworth are designed and decorated to make guests feel right at home. Enjoy your stay even more at the inn, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the inn you'll find toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel Palm Inn Butterworth. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the inn assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Hotel Palm Inn Butterworth including halal options.
At Hotel Palm Inn Butterworth you can even have groceries delivered to your room with their convenient service.
Enjoy the countless activities offered at Hotel Palm Inn Butterworth. Family time on relaxed evenings is easy with the inn's shared lounge and TV area.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel Palm Inn Butterworth. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the inn assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Hotel Palm Inn Butterworth including halal options.
At Hotel Palm Inn Butterworth you can even have groceries delivered to your room with their convenient service.
Enjoy the countless activities offered at Hotel Palm Inn Butterworth. Family time on relaxed evenings is easy with the inn's shared lounge and TV area.


Around the property

Don't spend all your time inside while in Penang! A full day's itinerary in Hotel Palm Inn Butterworth often starts with a stop at Chew's Jetty located 3.4 km away. Be sure to stop by Cheong Fatt Tze - The Blue Mansion located 4.1 km away, one of the most famous of all local landmarks.


Reasons to stay here

Find incredible value for money here, which is ranked better than 85% of the city's accommodation.
Compared to the city's accommodation options, this inn scored higher than 94% of them for food and dining.
According to guests who stayed here, this inn's room comfort is rated higher than 92% of other accommodations in Penang.

Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Breakfast

37 mentions

Housekeeping

32 mentions

Food & Dining

6 mentions

Internet

4 mentions

Languages spoken

  • English
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Grocery delivery
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
Location
No. 4802 Jalan Bagan Luar, Butterworth, Penang, Malaysia, 12000
Excellent
Location

8.1

Airports

  • Penang International Airport (PEN)
    16.8 km 36 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.2 km

Public transportation

  • Stesen KTM Butterworth Railway Station
    2.2 km
  • Pengkalan Raja Tun Uda Bus Terminal
    3.2 km

Hospital or clinic

  • Seet Dental Surgery
    430 m

Shopping

  • Gurney Plaza
    7.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    330 m
What's nearby

Popular landmarks

  • Penang Fort Cornwallis
    3.3 km
  • Pinang Peranakan Mansion
    3.4 km
  • Chew's Jetty
    3.5 km
  • Khoo Kongsi
    3.8 km
  • Armenian Street
    3.9 km
  • Cheong Fatt Tze - The Blue Mansion
    4.2 km
  • Kek Lok Si Temple
    10.9 km
  • Batu Ferringhi Beach
    15.0 km
  • Entopia
    17.6 km
  • Escape Theme Park
    17.7 km

Nearby landmarks

  • Pasaran Sayur Jinbu
    110 m
  • Seet Dental Surgery
    430 m
  • Dataran Pemuda Merdeka
    500 m
  • Klinik Tan Dan Rakan Rakan
    630 m
  • Billion Shopping Centre @ Kampung Paya
    640 m
  • Klinik Pergigian Daerah Seberang Perai Utara
    700 m
  • Penang Harbour
    720 m
  • St Mark's Church
    860 m
  • E.L. Lim Dental
    930 m
  • Tong San Chai Clinic
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center25. Km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)10 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 90

Reviews of Hotel Palm Inn Butterworth from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.6
Facilities7.2
Location8.1
Room comfort and quality7.0
Service7.7
Value for money8.0
High score for Penang
Rating
9+ Exceptional (152)
8-9 Excellent (81)
7-8 Very Good (171)
6-7 Good (75)
<6 Below Expectation (203)
Time of the year
Mar - May (138)
Jun - Aug (141)
Sep - Nov (183)
Dec - Feb (220)
All guests (2,179)
All room types
All languages

Show reviews that mention 

Showing 682 verified guest comments
12345
10.0
Exceptional
Syed from Malaysia
Solo traveler
Standard Double
Stayed 3 nights in December 2019

2 Star Hotel With Great Convenience”

I booked cheapest Standard Room with Queen sized bed and non smoking room Cheaper on Agoda than walk in prices. Room is small but with thought out spaces. Has a cupboard, bag table and dressing table. Also has enough space for another luggage or two. TV lacks channels but more than suffice. Bathroom has always working water heater, sink, toilet and steel bar to hang towels or clothes. Soap dispenser accessible from toilet as I'm tall. Also has enough empty space on bathroom to change clothes, convenient if you are sharing rooms with coworkers etc. You can place your clothes on the multiple steel bars. Water pressure was strong on Friday, got average and acceptable on Saturday to Monday, I suspect due to many hotel guests. 5th floor gets hot in the morning and daytime as it faces sunrise. However as long as aircond is on, you don't feel the heat. Only when I come back to room in middle of the day does it become a slight bother until aircond cools the room. Breakfast is buffet style with limited menu. 3 days and theres always, carbs either rice or noodles, protein usually sausages, fried eggs everyday, selected fruits and bread with jam. Also has refillable coffee, tea, cordial juice and plain water. Hotel has own open air parking space free for hotel guests. Great convenience when finding public parking is quite a hassle in the area as there are other hotels in the vicinity. Hotel has a 7 Eleven and KFC along the same stretch, also a convenience. Also, just go straight up north (go right when i front of hotel) along the Bagan Road infront of hotel to about 4.4km to find Perniagaan Oren area. Has a Tesco, 24hrs McDonalds and KFC, and most importantly a 24hrs self service laundry. I got my laundry done here and ate at the fast food joint. Hotel is in front of Dewan Dato Ahmad Badawi, and a stretch of small field big enough for football. Hotel also within walking distance to the famous #ButterworthArtWalk . Has a couple of chinese kopitiams (cafe) if you need to sit

Reviewed December 31, 2019

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10.0
Exceptional
Jasheena from Malaysia
Solo traveler
Stayed 1 night in June 2020

Breakfast is the most unforgettable memories ”

Currently this hotel providing breakfast which will be served by the cafe guys himself without buffet style.. Not satisfied they way do.. Service in served is good but mush prefer buffet style so easy can add on if so hungry... PLS TRY CHANGE UR WAY OF BREAKFAST... I was given one puree with sambar, soup with kuew teow which don't know what was that.. And a coffee( coffee mixer in room much better then cafe)... overall I satisfed stay there but change ur style or BREAKFAST... DO BUFFET STYLE

Reviewed June 15, 2020

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10.0
Exceptional
Jasheena from Malaysia
Solo traveler
Stayed 1 night in June 2020

Fix ur toilet... No air ventilation ”

Everything in this hotel okay except 1.Toilet no airventilation ...even ur go 💩 all toilet will be smell... 2.Water stuck after shower or going pee... 3.FIX UR BREAKFAST... so boring and it's serving type... Even u give a fried egg also take Rm1.00 .. Come on LA... That also doesn't give free??? 4. Front desk always blur... Never check if payment done through Agoda... Always ask the guest everytime go in and out... Upgrade ur front desk... Educate them to be more smile to guest

Reviewed July 01, 2020

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10.0
Exceptional
Asmadi from Malaysia
Solo traveler
Standard Double
Stayed 1 night in July 2020

Strategic Location”

Comparing with the rate, it's the best of their offer. Great service provided by their reception. No need to explain further about it as it's better not to point out the cause or which side. Being patience and passionate, they got it! Just one minor issue, they're having a downtime for their internet service. For the rest, it was such a pleasant stay here

Reviewed July 17, 2020

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Dear Ms Asmadi We are truly happy that you have enjoyed your stay here. we will look into fixing our internet connection into a better one. we look forward into welcoming you again.

Responded July 27, 2020
Hotel Palm Inn Butterworth
10.0
Exceptional
Abiramy from Malaysia
Couple
Deluxe Double
Stayed 3 nights in January 2019

Very comfortable to stay longer vacations ”

Super service, comfortable room with large bed. Location is very comfortable for stay and nearest to food courts.

Reviewed January 24, 2019

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10.0
Exceptional
Nur from Malaysia
Couple
Standard Double
Stayed 1 night in February 2022

Worth the money!”

The price is really cheap as the room is very spacious and room price includes breakfast. I also don’t have to worry about the parking since hotel already provide parking for their customers. I definitely will come again if I had a chance.

Reviewed February 07, 2022

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10.0
Exceptional
Jasheena from Malaysia
Solo traveler
Standard Double
Stayed 1 night in December 2020

Everything is OK so far”

Front desk - very polite and friendly Breakfast - good Housekeeping level 2- the boy very good job... Appreciate Just maintenance at toilet the air ventilation doesn't work seems because the smell not out

Reviewed December 13, 2020

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9.6
Exceptional
Maryam from Malaysia
Solo traveler
Standard Double
Stayed 1 night in August 2020

Great choice”

Stay there for 1 night with my sister. The room is spacious and the toilet is clean. The AC was working properly but the TV was not so good. The breakfast is minimal and the staff will serve it. Proper safety measures were practised and separate parking spot was provided. There is nearby KFC and 7-e. Overall we had a comfortable stay and would totally recommend it.

Reviewed September 20, 2020

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10.0
Exceptional
ATHIRAH from Malaysia
Business traveler
Standard Double
Stayed 1 night in November 2020

Affordable and comfort”

Stay here for 1 night. Spacious room but kind of old. Nice breakfast and good location.

Reviewed December 16, 2020

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10.0
Exceptional
Jasheena from Malaysia
Solo traveler
Stayed 1 night in December 2020

Everything is OK so far”

Front desk - good polite Housekeeping level 2 - very good boy Room is good Breakfast - good Air ventilation at toilet.. Smells still at toilet... Must do some maintenance

Reviewed December 13, 2020

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10.0
Exceptional
masturah from Malaysia
Solo traveler
Standard Double
Stayed 1 night in January 2020

Value for money”

I got very good deal, only rm60 for 1 night.. can ask for more better service, the breakfast not so good.. but it's ok since the price I paid really good

Reviewed January 19, 2020

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10.0
Exceptional
Khalifah from Malaysia
Couple
Twin Sharing
Stayed 2 nights in July 2020

Nice place to stay”

Stayed there for 3 nights during a business trip, such a great place to stay and clean.

Reviewed July 13, 2020

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Dear Ms Khalifah, Thank you for your kind review. we look forward into welcoming you again

Responded July 27, 2020
Hotel Palm Inn Butterworth
9.6
Exceptional
Syiffa from Malaysia
Couple
Stayed 1 night in March 2020

Everything is okay, the price also affordable, I really love the room, breakfast and hot water.”

Pros: the room is very clean, the place near to the KFC, 7 eleven, Penang central. The staff also friendly. Cons: the lamp in the room is less more than I expected, the room is dark when at night and it's hard for me to do work.

Reviewed March 16, 2020

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10.0
Exceptional
ATHIRAH from Malaysia
Business traveler
Standard Double
Stayed 1 night in November 2020

Affordable and comfortable”

Good location. Spacious room but kind of old. Not really that clean but good breakfast.

Reviewed December 16, 2020

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10.0
Exceptional
MUHAMMAD
Couple
Standard Double
Stayed 2 nights in December 2019

Value for money”

Pros Clean room Cleam bathroom & good facilities Good air conditioner Have car park Nearby to 7E, KFC, Nasi Kandar Cons A bit small room but okay for 2 Overall staying is good

Reviewed December 23, 2019

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10.0
Exceptional
Senny from Malaysia
Business traveler
Twin Sharing
Stayed 2 nights in March 2019

EXCELLENT SERVICE ”

EVERYTHING IS GOOD. IS JUST THE ROOM DUN HAVE WHITE LED LIGHT. BUT STAFF ALL VERY NICE FRIENDLY AND HELPFUL. I LOVE THEM

Reviewed July 22, 2019

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9.2
Exceptional
Candace from Malaysia
Family with teens
Family Suite
Stayed 2 nights in October 2019

Overall good”

Overall clealiness is very good. All cups, kettle and toilet are clean but the towel has a smell like not properly dried. No toothbrush or toothpaste provided so remember bring you own. Toilet paper is provided upon requested. The water drainage system seem not so good, water at the shower place drain slowly. You can see the water flooded inside that area after bathe. The heater is not really function well as the water is not hot enough but staff is efficient enough to help and fix it, credit to the effeciency. The room is tidy and clean. It is located near the terminal ferry and railway station. If you come by train this would be convenient to stay and you can take ferry to go Penang Island. It has convenient store just beside the the hotel, you can equipped with items that you need easily.

Reviewed October 22, 2019

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10.0
Exceptional
Zulfa from Malaysia
Business traveler
Standard Double
Stayed 5 nights in January 2022

budget accomodation”

you get what you pay for, clean, comfortable, adequate facilities and helpful and friendly staff

Reviewed January 09, 2022

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10.0
Exceptional
Mohd from Malaysia
Couple
Deluxe Double
Stayed 4 nights in October 2021

Best breakfast”

Always stay in here while outstaion in penang..breakfast food so delicious. Yummy!!

Reviewed October 14, 2021

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9.2
Exceptional
Ahmad from Malaysia
Group
Family
Stayed 2 nights in May 2019

Value For Money ”

It’s value for our money,the hotel also located at strategic place just near by to Penang Central,besides the hotel easily we can find convenience store,bank and fast food restaurants...Hotel also provides a parking with guards. For the Cleanness we 100% certified with the service The staff is Very Good except for one lady at the receptionist look tired,not smiling and lazy maybe because it’s fasting month but arrest they are very helpful and good to us the room facilities is suitable with price but they don’t have fridge in my room, but it’s just fine for us,The Room including Bathroom is so clean and comfortable. We enjoy staying here...

Reviewed May 21, 2019

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