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Hotel Relais Dell'Orologio
Hotel Relais Dell'Orologio
Hotel Relais Dell'Orologio
Hotel Relais Dell'Orologio
Hotel Relais Dell'Orologio
Hotel Relais Dell'Orologio
Hotel Relais Dell'Orologio

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7.5

Very good

42 reviews

42 reviews

See map

8.9

Excellent

Location rating score

Excellent location
Exceptional for walking
Walkable places
Palazzo dell'Orologio

110 m

Chiesa di San Sisto in Cortevecchia

130 m

Palazzo della Carovana

150 m

Palazzo dei Cavalieri

160 m

Piazza Dei Cavalieri

170 m

Popular landmarks
Camposanto

410 m

Duomo Pisa

420 m

Piazza dei Miracoli

480 m

Battistero

500 m

Palazzo Blu

550 m

Closest landmarks
Koinè Internet Point

140 m

Internet Planet

150 m

Chiesa di Santa Caterina

330 m

Museo Delle Sinopie

340 m

Teatro Ernesto Rossi

360 m

Hotel Relais Dell'Orologio

12/14 Faggiola Street, Pisa City Center, Pisa, Italy, 56126 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Pisa City Center part of Pisa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Leaning Tower of Pisa. This 5-star property features hot tub to make your stay more indulgent and memorable.

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Highlights

150 meters to Palazzo della Carovana

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

Hot tub

Facilities

Transport to airport

Pets allowed

Car park

Complimentary WIFi in all rooms

Hot tub

Front desk [24-hour]

Check-in/out [express]

Breakfast [free]

Value for money6.9
Distance to city center0.1 Km
Location rating8.9
Nearest airportPisa International Airport (PSA)
Distance to airport3.5 km

Rooms available at Hotel Relais Dell'Orologio

Suite Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed
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Premium Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed and 2 double bed...
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Deluxe Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
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Classic Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 king bed
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Single Room
...
  • Room size: 12 m²/129 ft²
  • Balcony/terrace
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Junior Room
...
  • Room size: 24 m²/258 ft²
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Romantic
...
  • Balcony/terrace
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Classic Double Room Single Use
...
  • Balcony/terrace
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Room Assigned on Arrival
...
  • Balcony/terrace
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Premium room (no window)
...
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    Frequently asked questions

    What time is check-in and check-out at Hotel Relais Dell'Orologio?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to Hotel Relais Dell'Orologio?

    Hotel Relais Dell'Orologio is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Relais Dell'Orologio has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Pisa with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Hotel Relais Dell'Orologio?

    Wake up to a great buffet breakfast at Hotel Relais Dell'Orologio.

    What is the smoking policy at Hotel Relais Dell'Orologio?

    Hotel Relais Dell'Orologio does permit smoking in some areas and is not 100% smoke-free.

    What is the closest train, metro, or bus station to Hotel Relais Dell'Orologio?

    The closest train, metro, or bus station to Hotel Relais Dell'Orologio is Pisa San Rossore Train Station, 1.0 km away.

    What restaurants are nearby Hotel Relais Dell'Orologio?

    Restaurants including I Miei Sapori, Trattoria della Faggiola and Cantina Vasari are popular in Hotel Relais Dell'Orologio’s neighborhood which is known as Pisa City Center.

    What popular shopping places are close to Hotel Relais Dell'Orologio?

    Shopping options in Hotel Relais Dell'Orologio’s Pisa City Center neighborhood include Gordio Studio d'Arte e Galleria and L'Orsa Minore, Libri & Mappe.

    What are popular attractions near Hotel Relais Dell'Orologio?

    Hotel Relais Dell'Orologio’s location in the Pisa City Center neighborhood makes it close to famous attractions including Leaning Tower of Pisa, Piazza dei Miracoli and Palazzo della Carovana.

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    Explore the neighborhood

    What people love about Hotel Relais Dell'Orologio

    • 10

      Exceptional

      "Thanks to Guiseppe the night porter for arranging a lovely breakfast and a takeaway snack too."

      Eithne

      |

      June 30, 2019

    Property ranking|Compared to 450 Pisa properties
    See all rankings
    Room comfort score
    7.3/10
    Room size
    25 sqm.
    Location score
    8.9/10
    Service score
    7.8/10
    Better than
    99
    %
    of Pisa properties
    Bigger than
    98
    %
    of Pisa properties
    Better than
    97
    %
    of Pisa properties
    Better than
    95
    %
    of Pisa properties
    Overall rating:

    7.5

    Very good
    42 reviews
    Cleanliness
    7.4
    Facilities
    6.6
    Location
    8.9
    Read all reviews >
    More about Hotel Relais Dell'Orologio

    More about Hotel Relais Dell'Orologio

    Hotel Relais Dell'Orologio

    Do more sightseeing in the famous neighborhoods of Pisa with a stay at Hotel Relais Dell'Orologio. Enjoy the history and beauty of Pisa by visiting one of the many monuments around town. Explore the genuine Pisa that most travelers never see, with a stay at Hotel Relais Dell'Orologio -- located only 320 m from Leaning Tower of Pisa.
    At Hotel Relais Dell'Orologio, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Hotel Relais Dell'Orologio makes it easy to plan your day trips, sightseeing, and more around Pisa.
    Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Hotel Relais Dell'Orologio thanks to the hotel's laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
    All rooms at Hotel Relais Dell'Orologio are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find bottled water and mini bar at your disposal.
    Hotel Relais Dell'Orologio also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


    Dining and things to do

    Every morning you can wake up to a delicious free breakfast at Hotel Relais Dell'Orologio. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Apart from amenities and services, Hotel Relais Dell'Orologio goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the hot tub, located right at the hotel. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


    Around the property

    Experience all the sights and local attractions of Pisa with Hotel Relais Dell'Orologio as your base. Don't forget to stop by Piazza dei Miracoli located 470 m away, where everyone who visits Pisa wants to have their photo taken. Multiple day trip options await you and your travel group close to Hotel Relais Dell'Orologio, starting with visits to Battistero located just 500 m away. The most famous landmark nearby is Piazza Dei Cavalieri just 160 m away.


    Reasons to stay here

    Find some of the city's best deals here with rooms 99% cheaper than other options.
    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.

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    Amenities and facilities
    Good
    Facilities

    6.6

    Most talked about facilities

    Breakfast

    2 mentions

    Food & Dining

    1 mention

    Languages spoken

    • English
    • French
    • German
    • Italian

    Internet access

    • Complimentary WIFi in all rooms
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Garden
    • Hot tub
    • Tours

    Dining, drinking, and snacking

    • Bar
    • Breakfast [free]
    • Room service

    Services and conveniences

    • Concierge
    • Daily cleaning
    • Disabled facilities
    • Elevator
    • Laundry service
    • Safety deposit boxes
    • Smoking area

    For the kids

    • Family room

    Access

    • Check-in/out [express]
    • Dog-friendly
    • Front desk [24-hour]
    • Pets allowed

    Getting around

    • Car park [nearby]
    • Parking [paid]
    • Taxi service
    • Transport to airport

    Available in all rooms

    • A/C
    • Balcony/terrace
    • Complimentary drinking water
    • Daily cleaning
    • Desk
    • Hair dryer
    • Heating
    • Iron and ironing board
    • Lock box in room
    • Mini bar
    • Private bathroom
    • Satellite/cable channels
    • Slippers
    • Toiletries
    • Wi-Fi [complimentary]
    Location
    12/14 Faggiola Street, Pisa City Center, Pisa, Italy, 56126
    Excellent
    Location

    8.9

    Airports

    • Pisa International Airport (PSA)
      3.5 km
    • Florence Airport (FLR)
      65.0 km

    Public transportation

    • Pisa San Rossore Train Station
      1.0 km
    • Pisa Centrale Train Station
      1.4 km

    Hospital or clinic

    • Santa Chiara Hospital
      500 m

    Convenience store

    • Carrefour Express
      200 m

    Cash withdrawal

    • ATM
      170 m
    What's nearby

    Popular landmarks

    • Palazzo della Carovana
      150 m
    • Piazza Dei Cavalieri
      170 m
    • Leaning Tower of Pisa
      330 m
    • Camposanto
      410 m
    • Duomo Pisa
      420 m
    • Piazza dei Miracoli
      480 m
    • Battistero
      500 m
    • Palazzo Blu
      550 m
    • Chiesa di Santa Maria della Spina
      650 m
    • Murale Tuttomondo di Keith Haring
      1.1 km

    Nearby landmarks

    • Palazzo dell'Orologio
      110 m
    • Chiesa di San Sisto in Cortevecchia
      130 m
    • Koinè Internet Point
      140 m
    • Palazzo della Carovana
      150 m
    • Internet Planet
      150 m
    • Palazzo dei Cavalieri
      160 m
    • Piazza Dei Cavalieri
      170 m
    • Arcidiocesi di Pisa
      180 m
    • Chiesa di Santo Stefano dei Cavalieri
      210 m
    • Gordio Studio d'Arte e Galleria
      220 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-21 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 22 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Distance from city center0.1 Km

    The property

    • Number of rooms 21
    • Room voltage220
    • Most recent renovation2012

    Reviews of Hotel Relais Dell'Orologio from real guests

    Provided by verified guests of Agoda
    7.5
    /
    10
    Cleanliness7.4
    Facilities6.6
    Location8.9
    Room comfort and quality7.3
    Service7.8
    Value for money6.9
    High score for Pisa
    Rating
    9+ Exceptional (7)
    8-9 Excellent (7)
    7-8 Very Good (2)
    6-7 Good (4)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (7)
    Jun - Aug (8)
    Sep - Nov (11)
    Dec - Feb (3)
    All guests (42)
    All room types
    All languages

    Show reviews that mention 

    Showing 29 verified guest comments
    12
    6.8
    Good
    Utami from Indonesia
    Family with teens
    Classic Room
    Stayed 1 night in August 2019

    Excellent location, but need to re-review the ranking of the hotel”

    While the location of the hotel is excellent, the facilities of the hotel is below expectation for a 5 star hotel. I would rank this hotel as "a 5 star BnB" instead of "a 5 star hotel". A 3 star hotel would be good enough. I guess the high room rate is only due to the location. The shower is badly designed, as water will flow coming out of the bath and wet the floor. BF is bad for a 5 star hotel, but good for a BnB. A one night stay should be enough.

    Reviewed August 28, 2019

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    10.0
    Exceptional
    Eithne from Ireland
    Couple
    Deluxe Room
    Stayed 1 night in June 2019

    The perfect last night stay. Beautiful rooms. And very accommodating about our early start.”

    Thanks to Guiseppe the night porter for arranging a lovely breakfast and a takeaway snack too.

    Reviewed July 01, 2019

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    2.8
    mark from Australia
    Couple
    Premium Room
    Stayed 1 night in September 2018

    Horrid dirty old dusty”

    This was a shocking experience no air con dirty old dark mosquitoes

    Reviewed September 25, 2018

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    4.8
    Bernardo from Netherlands
    Family with young children
    Deluxe Room
    Stayed 1 night in March 2018

    Disapointing”

    Not a 5 stars at all. Needs massive renovations, very old and services not great.

    Reviewed April 03, 2018

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    4.8
    Hannah from United Kingdom
    Couple
    Deluxe Room
    Stayed 2 nights in October 2017

    Not a five star hotel at all ”

    Unfortunately this is not a five star hotel as we led to believe on both Agoda and the hotel's website. Rusty radiators, terrible food and tired and dingy interiors. Would not recommend.

    Reviewed October 09, 2017

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    4.8
    MOI from Malaysia
    Couple
    Premium Room
    Stayed 1 night in May 2017

    Room without air con and water”

    We were given a room without Aircon. Later in the night , there was no water and after a few calls someone came up and check the bathroom. After he left, there's still no water and no one answered the phone when we called. We went downstairs and after much argument, we got another room but was downgraded to a lousy room. Later, I realised my watch which was placed in the bathroom in the previous room was missing . We went back to search the whole room but nothing was found. It was way pass midnight and when we complained to the reception the next morning, we found out that the night shift staff were temporary staff n they didn't work on that day. As we have to catch a morning flight, we cannot proceed further to make a police report. So far, this is the worst experience I have ever had with a hotel.

    Reviewed May 22, 2017

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    5.6
    Paul from United Kingdom
    Couple
    Premium Room
    Stayed 1 night in May 2017

    So much promise but disappointed ”

    Breakfast selection and quality was excellent. Lady in charge of the breakfast service was brilliant, very polite, really helpful Reception staff not very welcoming. Although booked a premium room, was very disappointed, the room was tiny, and shabby, the shower water kept changing temperature. Although booked a double bed - it was to twin pushed together which parted throughout the night. Room was cold with no extra blankets available. When questioned the receptionist regarding the standard of the it was a premium room. Not worth the money

    Reviewed May 08, 2017

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    9.2
    Exceptional
    Steve from United Kingdom
    Solo traveler
    Classic Room
    Stayed 2 nights in March 2017

    A Guesthouse”

    The hotel is really a style of guesthouse. It is advertised as 5 Star which can set an expectation level which you won't find here - you will be disappointed. If you think of it as a nice guesthouse then you will be happy. For the price you can't expect a 5 Star anyway. I was very happy here once I'd adjusted my expectations. Overall the place needs to be painted as the walls are heavily marked and the tired floor coverings replaced. The best example of the guesthouse approach is the waiter at the breakfast - who is a friendly, professional guy who makes you very nice cappuccinos - once he's finished there you'll find him cleaning your room. Good - internet is excellent, breakfast is good, staff are excellent and very professional. Location is the best - 3 minutes walk to the Leaning Tower and the same to the centre of the town. I'm not going to say 'bad' - rather 'lower your expectations' is more apt - rooms are comfortable but are tiny. I had a suitcase and I couldn't put it anywhere conveniently out of the way. Mini bar is only 4 bottles of water and 2 Cokes. The TV is laughable - it's the smallest screen I'd ever seen and the room is so small that it is unable to face out fully - it doesn't fit into the space allotted fully so it has to be watched at an angle. As it happens it has no English language news channels so it didn't matter anyway. For the money I paid it was a good stay. If you can put aside the 5 Star claim and not worry about watching the TV you'll be happy staying here.

    Reviewed March 15, 2017

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    5.2
    Caterina from United Kingdom
    Couple
    Premium Room
    Stayed 1 night in February 2017

    Disappointing ”

    We paid to stay in a Premier room but at 130 am we were woken up by the sound of pounding water sounding like it was going to break through the ceiling. By 3 am we rang the reception to be told they could come and have a look but it was very late When we asked what it was we were told it was the heating system Which they clearly knew about and yet STILL proceeded to offer out this room People were also in and out of various rooms banging doors from 1am to 4 am so although the location is in a quiet road .. the hotel itself incredibly noisy making it fairly impossible to sleep

    Reviewed February 17, 2017

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    8.8
    Excellent
    Iana from Russia
    Solo traveler
    Classic Room
    Stayed 1 night in January 2017

    Good”

    Good

    Reviewed January 27, 2017

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    9.6
    Exceptional
    Michael from United Kingdom
    Couple
    Classic Room
    Stayed 1 night in September 2016

    Stay Overall”

    Excellent location in Pisa and lovely old rooms with good breakfast and facilities. Car parking available but very expensive.

    Reviewed September 11, 2016

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    8.4
    Excellent
    Tracy from New Zealand
    Solo traveler
    Single Room
    Stayed 1 night in August 2016

    Perfect Location”

    This hotel is a three minute walk to the Leaning Tower of Pisa and is a fabulous base for your stay as there is a nice walking tour you can do which takes about an hour and allows you to see many interesting historical sites around the tower area. The staff are friendly and helpful and the breakfast is wonderful - especially as you sit near a lovely garden full of grape vines and other cool leafy plants. My room seemed a little 'tired' and was a bit dusty in places. The bathroom smelled musty and there were a few mosquitoes which I had to defeat before I could get to sleep. Otherwise, I would definitely recommend this hotel for a comfortable and convenient stay in Pisa. Only a 10 minute taxi ride to the train station.

    Reviewed August 16, 2016

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    7.7
    Very good
    Lam from Hong Kong SAR, China
    Couple
    Classic Room
    Stayed 1 night in August 2015

    enjoy stay”

    polite staff, good location, quiet place

    Only 5minutes walk to leaning tower. It is not hard to find

    Reviewed September 07, 2015

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    6.3
    Good
    Christina from Philippines
    Couple
    Classic Room
    Stayed 1 night in August 2015

    Overrated to Five star Hotel”

    The Breakfast set up... the employees, thats it!

    I used to stay in Five star hotel and.... I was wondering that this kind of hotel was rated as five star hotel. if you have a car and don't know about italy, Pisa please don't attempt to look for this hotel, the Street. is so small so inconvenient to find the hotel. Shower is has no hot water.Style is just fine a typical Italian Old Style. Were not satisfied, though the only good to receive credits is their employees. They know how to handle a mad or unsatisfied clients.

    Reviewed August 31, 2015

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    5.7
    TOH from Malaysia
    Couple
    Classic Room
    Stayed 1 night in September 2014

    Comfort room, nice breakfast”

    comfort room, nice breakfast, nice decoration

    the location not that good and the room was consider a bit small but the breakfast is good.

    Reviewed June 26, 2015

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    9.0
    Exceptional
    EDUARDO from United Kingdom
    Couple
    Classic Room
    Stayed 1 night in April 2015

    Revisiting Pisa”

    Location, character, staff. Charming old world feeling little hotel in a great location.

    Extremely pleasant. Would use it again, and in my case, not an idle threat, as I visit Pisa every now and then. This time on the way to Florence and Rome but this short hotel stop was the one we liked. PS: in reference to this review, it is foolish to expect me to comment on food/dining making it a required field, as I did not eat there!! Therefore in order to overcome this shortcoming in your "required field" request will mark it, falsely, at four. The next question is also somewhat unclear. What do you mean "five stars"? Do you mean five dots on your form or five stars in the more universal hotel rating system. Time to redesign your form I suspect. Only if you expect accurate replies, that is....

    Reviewed April 30, 2015

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    7.0
    Very good
    Susan from Australia
    Couple
    Stayed 1 night in November 2014

    Stay”

    Price, location, convenience
    Reviewed November 05, 2014

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    5.7
    Matthew from Australia
    Couple
    Deluxe Room
    Stayed 1 night in September 2014

    Hotel Relais Dell'Orologio”

    Proximity to Tower

    The rooms were small and dated. The air conditioning didn't work. The hotel staff were lovely. The hotel was not value for money.

    Reviewed September 11, 2014

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    10.0
    Exceptional
    CLINT from Australia
    Solo traveler
    Stayed 2 nights in July 2011

    Very nice hotel in a great location”

    5 minute walk to the Leaning Tower of Pisa, Free in room WiFi, Nice restaurant.

    Very nice small and exclusive hotel with friendly and helpful staff. The room, although small, was very nice and extremely well decorated. Very clean with all the mod cons. We travelled in July when the weather was at it hottest, and the air-conditioning kept the room very cool and refreshing. The hotel had a large garden where you could enjoy drinks from the bar or dinner from the very nice restaurant. Breakfast was also served in the garden and was very nice. I would highly recommend this hotel and would happily stay again in the future.

    Reviewed August 08, 2011

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    9.7
    Exceptional
    Garry from United States
    Business traveler
    Stayed 1 night in April 2010

    A warm friendly hotel in Pisa”

    Small hotel, very personalized service, Near Historic sites and good places to eat. Very attractive rooms with good shower and comfortable beds, Free WiFi and minibar.
    Breakfast was OK but not of the quality one would expect in a Hotel of this caliber

    I was treated warmly by the staff from the moment of arrival to departure and every special request was met with a smile. The rooms were not large but nicely decorated in a period manner appropriate to the historic structure in which it is housed. The Duomo is only a short walk away. The Airport and train station are not far by cab.

    Reviewed April 27, 2010

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    12
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