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Hotel Zara Napoli
Hotel Zara Napoli
Hotel Zara Napoli
Hotel Zara Napoli
Hotel Zara Napoli
Hotel Zara Napoli
Hotel Zara Napoli

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7.5

Very good

1,028 reviews

1,028 reviews

Housekeeping5
See map

7.3

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
City of Naples

180 m

Cioccolateria Dolci Sapori

260 m

CIMA Tours

280 m

Statua Di Garibaldi

290 m

Porta Capuana

320 m

Popular landmarks
Via San Gregorio Armeno

1.1 km

Underground Naples

1.1 km

Museo Cappella Sansevero

1.3 km

Spaccanapoli

1.5 km

Museo Archeologico Nazionale di Napoli

1.5 km

Closest landmarks
Leone

350 m

Basilica di San Pietro ad Aram

370 m

Made in Cloister

380 m

Bar Al Boschetto

400 m

Porta Nolana & Mercato

420 m

Hotel Zara Napoli

81 Firenze Street, Stazione Centrale, Naples, Italy - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Stazione Centrale, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museo Cappella Sansevero. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Naples

Front desk [24-hour]

280 meters to public transportation

Inside city center

830 meters to Duomo di Napoli

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Cash withdrawal

Coffee shop

Bar

Your dates are popular among travelersUsers are booking a place in Naples every 25 minutes on Agoda.com
Value for money8.1
Distance to city center0.5 km
Location rating7.3
Nearest airportNaples International Airport (NAP)
Distance to airport3.8 km

Rooms available at Hotel Zara Napoli

Double Room with Bathroom
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 double bed
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Triple Room with Bathroom
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 double bed and 1 single b...
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Twin with Shared Bathroom
...
  • Room size: 10 m²/108 ft²
  • City view
  • 2 single beds
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Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed
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Single with Shared Bathroom
...
  • Outdoor view
  • Balcony/terrace
  • 1 single bed
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Quadruple Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed and 2 single be...
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Family Room with Balcony
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 3 single beds and 1 queen b...
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Bed in 4-Bed Female Dormitory Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 single bed
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Single Room with Bathroom
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 single bed
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Double for Single Use
...
  • Room size: 16 m²/172 ft²
  • Balcony/terrace
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at Hotel Zara Napoli?

Check-in is from 12:30 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Zara Napoli?

For those who wish to drive their own cars, Hotel Zara Napoli has a car park that's close to the hotel. Parking is available for an additional charge.

What is the smoking policy at Hotel Zara Napoli?

Hotel Zara Napoli does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hotel Zara Napoli?

Naples Central Train Station is the closest train, metro, or bus station, about 280 m away from Hotel Zara Napoli.

What restaurants are nearby Hotel Zara Napoli?

Hotel Zara Napoli is located in Stazione Centrale, famous for good restaurants such as Ristorante Principe Umberto, Panificio Pizzeria Marigliano and Pasticceria Attanasio.

What popular shopping places are close to Hotel Zara Napoli?

Hotel Zara Napoli is located in Stazione Centrale area which features shopping places such as Cioccolateria Dolci Sapori, calzature barbi and Scattografico.

What are popular attractions near Hotel Zara Napoli?

Guests at Hotel Zara Napoli can easily visit Stazione Napoli Centrale, City of Naples and Statua Di Garibaldi located in the Stazione Centrale area.

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Explore the neighborhood

What people love about Hotel Zara Napoli

  • 8.8

    Excellent
    Cleanliness

    "Really nice and clean place to stay."

    cheryl

    |

    July 3, 2022

  • 10

    Exceptional
    Staff 

    "Staff super helpful and friendly."

    kat

    |

    December 14, 2021

  • 8.4

    Excellent
    Staff 

    "The staff were very helpful and friendly and efficient."

    Bryony

    |

    December 2, 2021

Property ranking|Compared to 3,720 Naples properties
See all rankings
Value for money score
8.1/10
Room comfort score
7.1/10
Cheapest price score
Location score
7.4/10
Better than
99
%
of Naples properties
Better than
99
%
of Naples properties
Better than
99
%
of Naples properties
Better than
98
%
of Naples properties
Overall rating:

7.5

Very good
1,028 reviews
Cleanliness
7.8
Facilities
6.4
Location
7.3
Read all reviews >
More about Hotel Zara Napoli

More about Hotel Zara Napoli

Hotel Zara Napoli

Get the most from an urban escape in Naples when you book a room at Hotel Zara Napoli. Located right in the city center, Hotel Zara Napoli saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's tours. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Hotel Zara Napoli even come with extra design features such as a balcony or terrace. Hotel Zara Napoli also provides a hair dryer in some of its bathrooms for your convenience.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel Zara Napoli offers an excellent variety of recreational facilities. Get social at the hotel's library and shared lounge and TV area, where you can meet other guests.


Around the property

Don't miss out on all that Naples has to offer during your stay at Hotel Zara Napoli. Don't forget to stop by Via San Gregorio Armeno located 1.0 km away, where everyone who visits Naples wants to have their photo taken. Acquire some cultural knowledge with a day at Museo Archeologico Nazionale di Napoli located 1.5 km away, where you can see famous works by local artists.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 98% of the city's accommodation.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.4

Most talked about facilities

Breakfast

2 mentions

Housekeeping

2 mentions

Internet

1 mention

Languages spoken

  • English
  • Italian
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Italian
Location
81 Firenze Street, Stazione Centrale, Naples, Italy
Very good
Location

7.3

Airports

  • Naples International Airport (NAP)
    3.8 km 14 min drive
  • Foggia Gino Lisa Airport (FOG)
    124.8 km

Public transportation

  • Naples Central Train Station
    280 m
  • Garibaldi Metro Station
    320 m

Hospital or clinic

  • Leone
    350 m

Convenience store

  • Ciro Amodio Mini Market
    550 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Via San Gregorio Armeno
    1.1 km
  • Underground Naples
    1.1 km
  • Museo Cappella Sansevero
    1.3 km
  • Spaccanapoli
    1.5 km
  • Museo Archeologico Nazionale di Napoli
    1.5 km
  • Teatro di San Carlo
    2.6 km
  • Catacombe di San Gennaro
    2.6 km
  • Galleria Borbonica
    2.8 km
  • Castel dell'Ovo
    3.4 km
  • Lungomare Caracciolo
    4.1 km

Nearby landmarks

  • City of Naples
    180 m
  • Cioccolateria Dolci Sapori
    260 m
  • Naples Central Train Station
    280 m
  • CIMA Tours
    280 m
  • Statua Di Garibaldi
    290 m
  • Porta Capuana
    320 m
  • Garibaldi Metro Station
    320 m
  • Leone
    350 m
  • calzature barbi
    350 m
  • Stazione Napoli Centrale
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:30
  • Check-out until11:00

Getting around

  • Distance from city center0.5 km
  • Travel time to airport (minutes)30

The property

  • Number of rooms 14
  • Room voltage220
  • Most recent renovation2011

Reviews of Hotel Zara Napoli from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.8
Facilities6.4
Location7.3
Room comfort and quality7.1
Service7.6
Value for money8.1
High score for Naples
Rating
9+ Exceptional (16)
8-9 Excellent (8)
7-8 Very Good (7)
6-7 Good (8)
<6 Below Expectation (8)
Time of the year
Mar - May (10)
Jun - Aug (13)
Sep - Nov (17)
Dec - Feb (7)
All guests (77)
All room types
All languages

Show reviews that mention 

Showing 47 verified guest comments
123
9.6
Exceptional
steven from United States
Solo traveler
Single with Shared Bathroom
Stayed 1 night in September 2018

Great value, clean, nice staff”

It is in the sketchy Piazza Garibaldi neighborhood, but convenient to the station, air bus, and sights. Breakfast included, with real cappuccino. When you're walking down the street, and up the stairs, if you're a standard American, you'll be thinking "Oh, my God, what was this reviewer thinking?!?" But really, truly, it's a lovely place, and you'll be just fine! It's my go-to spot to stay in Napoli, and I've been here bunches of times. Be aware that some of the rooms have a bathroom down the hall.

Reviewed January 03, 2019

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10.0
Exceptional
kat from Italy
Solo traveler
Single with Shared Bathroom
Stayed 1 night in December 2021

Very good location ”

It is located just few minutes from the train station and bus to airport stop. Staff super helpful and friendly. Room was clean. I will be back.

Reviewed December 14, 2021

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8.8
Excellent
cheryl from Singapore
Couple
Double Room with Bathroom
Stayed 3 nights in June 2022

Love it here ”

Really nice and clean place to stay. Everything was working fine and it was in a good location too

Reviewed July 03, 2022

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8.4
Excellent
Talita from United Kingdom
Couple
Double Room with Bathroom
Stayed 2 nights in September 2019

Excellent”

This hotel is a cheap option if you travelling around Italy. It is in a second-floor building that has no fancy entrance at all. However, the place is very clean and easy access to Napoli city centre.

Reviewed September 30, 2019

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8.4
Excellent
Bryony from United Kingdom
Solo traveler
Single with Shared Bathroom
Stayed 2 nights in November 2021

Not safe for lone females ”

The hotel itself is great but there are prostitutes on the street corners nearby and in the hallway of the hotel building. The hotel is small and converted from apartments. I recommend this hotel if you are travelling in a group or at least not as a solo female. The staff were very helpful and friendly and efficient.

Reviewed December 02, 2021

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6.3
Good
Aaron from Australia
Solo traveler
Double Room with Bathroom
Stayed 3 nights in May 2012

Huge rooms”

Rooms are very large

The Hotel Zara is not a place to book into if you are after creature comforts - it is a serviceable room in a not-so-nice part of Napoli (close to the station which is convenient, but which regularly seems to be a rougher part of town). The hotel is located on the second floor of a building, rather than being a separate building of its own, so you need to find the building, then buzz up to the floor to get to the hotel - it can be a little difficult to find when you are checking in, especially late at night. The staff can seem slightly daunting at first, but then again your experience may be different if you speak Italian - you will have to interact with them on a daily basis as you will be asked to leave the room key with the reception (open 24 hours although I didn't really test this) when you leave the building. You will also be given breakfast, but it may be worth skipping it to pick up a quick breakfast and espresso from any of the nearby shops. The hotel is good value for its price, but it seemed to me to be in a rougher part of Napoli - if you are after a harbourside experience, then this is not the place for you. If you are looking for a place that is close to the station, then it may be what you are after.

Reviewed June 01, 2012

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7.7
Very good
Veronica from United States
Couple
Double Room with Bathroom
Stayed 1 night in October 2012

Close to train station”

Walking distance to train station

The hotel was about a 10 minute walk to the train station. Very convenient location, but Naples is pretty ghetto/scary. We only stayed here one night. The room was pretty big and had a private bathroom. There was free wi-fi, but we couldn't get it to work. It wasn't the nicest hotel, but it was convenient and cheap.

Reviewed November 08, 2012

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9.6
Exceptional
James from United Kingdom
Couple
Double Room with Bathroom
Stayed 4 nights in September 2018

Location Great but not the surrounding area”

Just a short walk from the train station to a nice friendly clean hotel. The hotel is in the old part of Florence which the area is quite a bit run down. There are a lot of what seams to be unemployed people sitting about all day and all night doing nothing. Doing nothing for the area, the community or themselves. We were told that this problem has happened in the last couple of years. There does not seam to be any street cleaning as there is a lot of rubbish/ discarded food lying about. We used a few shops and cafés in this same area and the people are lovely.

Reviewed September 21, 2018

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7.2
Very good
Andrew from United Kingdom
Family with teens
Quadruple Room with Bathroom
Stayed 1 night in July 2017

Hotel OK, location mildly terrifying”

Near the train station in Napoli but also lots of illegal trading of every kind going on on the street ... teenage kids were scared by it but the hotel itself seems secure and is OK. Not recommended for families.

Reviewed July 27, 2017

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8.0
Excellent
Theodora from Indonesia
Group
Double Room with Bathroom
Stayed 1 night in June 2017

Very good”

The location is near train station, but be aware that there are lots of shady people in the neighborhood. I almost got pickpocketed twice around the area. One time the person tried to open my bag, and second time my jacket zipper (on my waist). The hotel itself is clean and the breakfast is good. We had to wait for the check in for a while, since the room is not ready although they told us that we could check in at noon. The lift is rather funny, operated with 10 cents coin.

Reviewed June 09, 2017

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7.6
Very good
WAN from Hong Kong SAR, China
Couple
Double Room with Bathroom
Stayed 3 nights in April 2017

Nice staff. Clean places. Location is perfect as it is just 6-7min walk from Stazione Centrale. ”

As the hotel is near to the Central Station, which happens to be a place crowded with little stalls selling handbags, electronic, etc., walking around is a bit scary.

Reviewed April 29, 2017

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7.0
Very good
NORIHIRO from Japan
Solo traveler
Double for Single Use
Stayed 2 nights in March 2013

Close to the central station”

Reasonable price, with Wifi, with breakfast

It’s close to the central station and easy to find. With clean room, Wifi and basic breakfast. It’s value for the price. TV at room was very small but instead you can see bigger TV at TV area.

Reviewed March 26, 2013

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7.0
Very good
Stephen from United Kingdom
Couple
Double Room with Bathroom
Stayed 2 nights in September 2015

Good value in an excellent location..”

Location, cleanliness and value for money

Good: Location of the hotel was right next to the main train station. The rooms are old fashioned, good size and very clean. Very basic breakfast and but overall good value for money. Bad: Our experience was ruined when one of the staff shouted at my wife when she was squeezing toothpaste onto her toothbrush in the breakfast area. We tried to explain that we were changing rooms and had no intention of cleaning her teeth in the breakfast area. A big argument ensued where I pointed out that the same staff member shouldn’t be smoking on the balcony by the breakfast area. Doors being closed and the toilet flush were extremely noisy. Wifi is very poor on the first floor but ok near reception on the second floor.

Reviewed September 26, 2015

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9.6
Exceptional
John from United Kingdom
Couple
Double Room with Bathroom
Stayed 4 nights in March 2017

Exceptional”

Clean hotel in an old building. Staff all charming and helpful. Had a great time

Reviewed March 20, 2017

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10.0
Exceptional
Graham from Italy
Couple
Double Room with Bathroom
Stayed 1 night in August 2018

Fav spot in rome ”

The staff, location, room and price are amazing!!

Reviewed August 23, 2018

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6.7
Good
Melanie from Australia
Group
Twin with Shared Bathroom
Stayed 3 nights in December 2012

great location but small rooms”

Close to shopping

The rooms are small and you need to buzz to get in so can be annoying however the hotel staff help has much as possiable and everything is reasonably close

Reviewed January 12, 2013

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8.4
Excellent
Peter from Denmark
Couple
Double Room with Bathroom
Stayed 3 nights in October 2017

Very Nice and helpful staff and Exotic location”

Rats in the backyard Were rather amusing

Reviewed October 17, 2017

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6.0
SYMEON from Greece
Business traveler
Double Room with Bathroom
Stayed 1 night in January 2016

Once Only”

Thats all

Reviewed February 01, 2016

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6.8
Good
Michał from Poland
Couple
Double Room with Bathroom
Stayed 4 nights in June 2022

Good”

Great value for money!

Reviewed August 30, 2022

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2.0
Sofia from Argentina
Couple
Double Room with Bathroom
Stayed 2 nights in July 2022

Do not come to this "hotel"”

It was one of the worst experiences of my life. First af all, the neighbourhood is as crappy as it gets. Really dangerous during the night, very far from city center and overall a horrible vibe. The owner gave me the creeps and had absolutely no manners. He didn't speak a second language so understanding him was close to impossible. The facilities are absolute garbage. No elevator, bad smell, stained sheets, humidity, no view of the street...I can keep going. My sister and I stayed there for two nights and it honestly felt like being trapped in Mordor. Getting out of there was a full on relief. To sum up, DO NOT come to this hotel.

Reviewed August 02, 2022

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123
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