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Jasmine Hotel
Jasmine Hotel
Jasmine Hotel
Jasmine Hotel
Jasmine Hotel
Jasmine Hotel
Jasmine Hotel

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7

Very good

98 reviews

98 reviews

See map

7.8

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Gold Silk Fashion

60 m

Cathi 24

70 m

Tinh Hoa Art Shop

140 m

Gia Huy Silk

140 m

Healing the Wounded Heart Shop

150 m

Popular landmarks
Truong Tien Bridge

600 m

Tu Dam Pagoda

1.1 km

Hue Imperial Citadel

1.8 km

Hue Royal Palace

1.8 km

Tu Duc Tomb

2.8 km

Closest landmarks
Than Minh

120 m

Nha Thuoc Pharmacy

140 m

Olympic gym and fitness centre

350 m

Toa Kham Pier

350 m

Pharmacy Bao Hung

460 m

Jasmine Hotel

8-10 Chu Van An Street, Hue City, Hue, Vietnam, - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hue City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hue Imperial Citadel. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and outdoor pool on-site.

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Highlights

Located in heart of Hue

Check-in [24-hour]

Airport transfer

820 meters to public transportation

Inside city center

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

Value for money7.1
Distance to city center1 km
Location rating7.8
Nearest airportPhu Bai International Airport (HUI)
Distance to airport13.8 km

Rooms available at Jasmine Hotel

Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Deluxe Triple Room - No Pets Allowed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 1 double b...
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Deluxe Double or Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds and 1 queen b...
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Family (4 Adults)
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds and 1 double ...
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Deluxe Double or Twin(2 Twin Beds)
...
  • Room size: 30 m²/323 ft²
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Superior Room
...
  • Room size: 22 m²/237 ft²
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Deluxe Double or Twin Room(2 Large Twin Beds)
...
  • Room size: 22 m²/237 ft²
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Deluxe Triple Room
...
  • 1 queen bed and 1 single be...
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Family Connecting (No Window,Area:80)
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Jasmine Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Jasmine Hotel?

    Jasmine Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350.000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Jasmine Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Jasmine Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hue with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Jasmine Hotel?

    Wake up to a great buffet breakfast at Jasmine Hotel.

    What are my dining options at Jasmine Hotel?

    Jasmine Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Jasmine Hotel?

    Jasmine Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What is the closest train, metro, or bus station to Jasmine Hotel?

    The closest train, metro, or bus station to Jasmine Hotel is Hue Railway Station, 2.3 km away.

    What restaurants are nearby Jasmine Hotel?

    Restaurants including Hanh Restaurant, Nina's Cafe and Lien Hoa are popular in Jasmine Hotel’s neighborhood which is known as Hue City.

    What popular shopping places are close to Jasmine Hotel?

    Shopping options in Jasmine Hotel’s Hue City neighborhood include Gold Silk Fashion, Tinh Hoa Art Shop and Gia Huy Silk.

    What are popular attractions near Jasmine Hotel?

    Jasmine Hotel’s location in the Hue City neighborhood makes it close to famous attractions including Tomb of Minh Mang, Tu Duc Tomb and Royal Tombs.

    What popular natural sightseeing spots are close to Jasmine Hotel?

    Jasmine Hotel’s nearby natural sights include Dam Chuon Huong Quan, Tả Bật Sơn and Núi Bân located in the same Hue City area.

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    Explore the neighborhood

    What people love about Jasmine Hotel

    • 8

      Very good
      Cleanliness

      "Clean good location, smart staff"

      Nanthanath

      |

      December 26, 2019

    Overall rating:

    7

    Very good
    98 reviews
    Cleanliness
    6.8
    Facilities
    5.8
    Location
    7.8
    Read all reviews >
    More about Jasmine Hotel

    More about Jasmine Hotel

    Jasmine Hotel

    If you're seeking to see the best of Hue, then there's no better start than a stay at Jasmine Hotel, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of Hue with a stay at Jasmine Hotel, located merely 1.7 km from Hue Imperial Citadel.
    Jasmine Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hue.
    If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
    For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Jasmine Hotel. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Jasmine Hotel include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The hotel also offers a coffee or tea maker, bottled water and instant coffee in some rooms for when you feel like it is needed. Jasmine Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


    Jasmine Hotel

    If you're seeking to see the best of Hue, then there's no better start than a stay at Jasmine Hotel, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of Hue with a stay at Jasmine Hotel, located merely 1.7 km from Hue Imperial Citadel.
    Jasmine Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hue.
    If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
    For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Jasmine Hotel. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Jasmine Hotel include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The hotel also offers a coffee or tea maker, bottled water and instant coffee in some rooms for when you feel like it is needed. Jasmine Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Jasmine Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
    Guest can choose to have groceries delivered to their room at Jasmine Hotel, for exceptional convenience and ease of dining.
    Jasmine Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the hot tub and salon. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
    Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


    Dining and things to do

    Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Jasmine Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
    Guest can choose to have groceries delivered to their room at Jasmine Hotel, for exceptional convenience and ease of dining.
    Jasmine Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the hot tub and salon. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
    Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


    Around the property

    One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of Tu Dam Pagoda located 1.1 km away, a must-see for anyone visiting Hue.


    Reasons to stay here

    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 84% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 85% of other accommodations in Hue.

    Amenities and facilities
    Review score
    Facilities

    5.8

    Most talked about facilities

    Breakfast

    7 mentions

    Housekeeping

    3 mentions

    Swimming Pool

    1 mention

    Internet

    1 mention

    Languages spoken

    • English
    • Vietnamese

    Outdoor

    • Bicycles

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Golf course [on-site]
    • Hot tub
    • Pool with view
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Tours

    Cleanliness and safety

    • Breakfast in room
    • Free face masks
    • Hand sanitizer
    • Staff trained in safety protocol

    Dining, drinking, and snacking

    • Bar
    • Breakfast [free]
    • Coffee shop
    • Grocery delivery
    • Poolside bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Convenience store
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Family room
    • Swimming pool [kids]

    Access

    • Allergy-free rooms
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Bathtub
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Hair dryer
    • Internet access – LAN
    • Internet access – wireless
    • Satellite/cable channels
    • Seating area
    • Shower
    • Wi-Fi [free]
    Food and dining
    Restaurants on site

    Restaurant

    • Cuisine: Asian, European
    • Menu: Buffet, A-la-carte
    Location
    8-10 Chu Van An Street, Hue City, Hue, Vietnam,
    Very good
    Location

    7.8

    Airports

    • Phu Bai International Airport (HUI)
      13.8 km 28 min drive
    • Da Nang International Airport (DAD)
      79.4 km

    Public transportation

    • Dong Ba Bus Station
      790 m
    • Hue Railway Station
      2.3 km

    Hospital or clinic

    • Than Minh
      120 m

    Shopping

    • Dong Ba Market
      690 m

    Convenience store

    • On-site

    Cash withdrawal

    • ATM
      650 m
    What's nearby

    Popular landmarks

    • Truong Tien Bridge
      600 m
    • Tu Dam Pagoda
      1.1 km
    • Hue Imperial Citadel
      1.8 km
    • Hue Royal Palace
      1.8 km
    • Tu Duc Tomb
      2.8 km
    • Thanh Toan Bridge
      5.1 km
    • Imperial Tomb of Dong Khanh
      5.3 km
    • Thien Mu Pagoda
      5.6 km
    • Royal Tombs
      7.9 km
    • Tomb of Minh Mang
      9.6 km

    Nearby landmarks

    • Gold Silk Fashion
      60 m
    • Cathi 24
      70 m
    • Than Minh
      120 m
    • Tinh Hoa Art Shop
      140 m
    • Gia Huy Silk
      140 m
    • Nha Thuoc Pharmacy
      140 m
    • Healing the Wounded Heart Shop
      150 m
    • Green Bamboo Art Gallery
      160 m
    • K-Mart
      300 m
    • Olympic gym and fitness centre
      350 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-4 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 5-10 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 11 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00
    • Reception open until12:00

    Getting around

    • Airport transfer fee350.000 VND
    • Distance from city center1 km
    • Travel time to airport (minutes)20

    Extras

    • Daily Internet/Wi-Fi fee0 USD

    The property

    • Non-smoking rooms/floorsYes
    • Number of floors8
    • Number of restaurants1
    • Number of rooms 76
    • Year property opened2003
    • Most recent renovation2009

    Reviews of Jasmine Hotel from real guests

    Provided by verified guests of Agoda
    7.0
    /
    10
    Cleanliness6.8
    Facilities5.8
    Location7.8
    Room comfort and quality7.4
    Service7.3
    Value for money7.1
    High score for Hue
    Rating
    9+ Exceptional (8)
    8-9 Excellent (10)
    7-8 Very Good (20)
    6-7 Good (16)
    <6 Below Expectation (23)
    Time of the year
    Mar - May (24)
    Jun - Aug (17)
    Sep - Nov (16)
    Dec - Feb (20)
    All guests (98)
    All room types
    All languages

    Show reviews that mention 

    Showing 77 verified guest comments
    1234
    9.7
    Exceptional
    Brian from New Zealand
    Couple
    Deluxe Double or Twin
    Stayed 2 nights in August 2010

    Good title”

    The hotel had a lift, and a beautiful pool. Receptionists were excellent
    None

    We were having a bad time trying to find transport to get to Hoi An from Hue and again to Nha Trang from Hoi An and were getting very frustrated. The young Sales Executive Moon took it off our hands and arranged a private driver to get us to Hoi An and a sleeping bus to get us to Nha Trang. She also arranged a lovely hotel for us in Nha Trang and plane tickets back to Ho Chi Minh City. We were very impressed with the service. Lovely comfortable pillows on bed.

    Reviewed August 19, 2010

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    8.3
    Excellent
    Van from Australia
    Group
    Deluxe Double or Twin
    Stayed 1 night in July 2009

    Hue stay”

    We thought the hotel was in a great location, had friendly staff, nice rooms, and a lovely buffet breakfast.
    The front desk staff charged us $14 USD for a day trip for Hue. On the tour, we spoke to others who paid between $6 - $8 for the tour. When I raised it with the staff, management graciously allowed a partial refund of $4.

    The Ngoc Huong Hotel is in a great location, close to the waterfront and a number of nice eateries. It is also close to some bars, but we didn't go to any of these places. The rooms were very nice, and we liked the buffet breakfast. The staff were very helpful and friendly. Be careful when booking day tours of Hue here, it may be better to shop around, as they were quite expensive. We were charged $14 USD for a day trip for Hue. On the tour, we spoke to others who paid between $6 - $8 for the exact same tour. When I raised it with the staff, management graciously allowed a partial refund of $4.

    Reviewed August 06, 2009

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    7.3
    Very good
    Le from Vietnam
    Family with teens
    Deluxe Double or Twin
    Stayed 1 night in July 2012

    Comfortable hotel with good sevice”

    small room, but comfortalbe

    This is my second time staying at the hotel for my two times traveling to Hue city. This would infer that it is good hotel, so we would like to come back again, it is clearly. My words of evaluation are: - Good location, center of Hue city , so it is convenient to go to visit other places - Small room but comfortable, clean and tidy - Room price is OK with its quality and services - Breakfast was not really good, but ok, I propose to improve

    Reviewed August 03, 2012

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    8.3
    Excellent
    Dale from Canada
    Couple
    Deluxe Triple Room - No Pets Allowed
    Stayed 4 nights in December 2012

    Historic building with great staff.”

    Great helpful staff with nice hardwood and big windows throughout.

    We really enjoyed our stay here the place had some beautiful old wood doors and windows with 10' ceilings. The breakfast was great especially the Bun Bo Hue soup. The staff were very helpful and pleased to tell us about their city. This hotel does need a few updates like new carpet but it looks like they are installing a hard wood laminate. Great value and excellent location.

    Reviewed January 08, 2013

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    8.3
    Excellent
    Robert from United States
    Couple
    Deluxe Triple Room - No Pets Allowed
    Stayed 4 nights in December 2009

    Ngoc Huong Hotel Hue ”

    Good location, huge bathtub, good price, friendly and helpful staff
    Room a little small and drab. Breakfast was geared more towards Asian tastes than Western, but with fresh eggs cooked to your taste, it was not a problem.

    Ngoc Huang is good value for Hue. The location is excellent with easy access to restaurants and other parts of Hue.

    Reviewed January 01, 2010

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    6.3
    Good
    Phu from Australia
    Solo traveler
    Deluxe Triple Room - No Pets Allowed
    Stayed 4 nights in February 2010

    A very tourist central location”

    - This hotel is quite clean and central to the city - Very big tourist stay hotel if that helps those wanting a sense familiarity comfort
    - I think it is a bit pricey for the level of service and hotel condition - Door and lock needs to be fixed to improve sense of security

    This hotel is a little expensive for its level of staff service and room conditions. Although the room is clean and tidy it's nothing special; the door and lock needs to be improved. At the moment the door basically doesn't even close proper and the lock does not provide any sense of security to your room. Other than that the hotel is located in a very central and tourist attraction location of the city. The breakfast level is nice and bright with great view of the Huong River. There is also some great restaurants and bars very close by that opens very late into the early morning which there are very few in Hue.

    Reviewed February 24, 2010

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    10.0
    Exceptional
    Minh from Australia
    Couple
    Deluxe Triple Room - No Pets Allowed
    Stayed 3 nights in June 2010

    Ngoc Huong Hotel”

    Rooms, breakfast, people
    Nothing

    Ngoc Huong was great. It's at the center of everything we mainly choosed it because of location. The staff is nice and very professional. Don't rent your bike or motorbike there, it's a bit pricey we got ours on the same street from a nice lady for 100,000dong a day and didn't return it till 10. the breakfast was superb! It was 5 star breakfast. The rooms were quite unlike other hotels we could hear through the walls. Ngoc Huong is highly reccommended!

    Reviewed July 04, 2010

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    7.0
    Very good
    Anna from Australia
    Couple
    Deluxe Triple Room - No Pets Allowed
    Stayed 1 night in October 2010

    Friendly hotel”

    Location

    Located well in the city of Hue, the girls on the desk try hard for you with every request. Rooms were pretty good as well, and I think you get good value for what you pay for.

    Reviewed October 19, 2010

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    7.7
    Very good
    Anna from Australia
    Couple
    Deluxe Triple Room - No Pets Allowed
    Stayed 1 night in October 2010

    Nice location”

    location

    hotel was fine for the price we paid. Clean rooms, great location and friendly staff. Breaky wasn't great, but outside you could pick something up for cheap price. Overall this hotel was great value compared to what was around. Need to go outside the hotel to organise the tours of dmz

    Reviewed October 21, 2010

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    7.0
    Very good
    Gregory from France
    Group
    Deluxe Double or Twin
    Stayed 1 night in February 2010

    Standard Hotel but in good location”

    Location and Price
    Standard

    Short stay but great location, just behind the "lonely planet" area for amateurs! Nice to be close to the bridge that leads to the other side of hue, bit less touristy.

    Reviewed July 20, 2010

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    7.0
    Very good
    Eric from United States
    Couple
    Deluxe Triple Room - No Pets Allowed
    Stayed 1 night in February 2010

    Safe bet in Hue”

    Spacious, comfortable beds
    Bad food, not near downtwon

    This is a good value hotel. The rooms are very nice and the price tag isn't too high. It isn't near anything other than a few restaurants and a bar (Brown Eyes). The food at the hotel is pretty bad too. However, the staff is very accommodating, wireless is free in the rooms and it was a good stay. The staff is very friendly and helped us rent mopeds and arrange a car to Hoi An.

    Reviewed March 02, 2010

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    5.6
    Florin from Canada
    Couple
    Stayed 1 night in July 2016

    Illusions of grandeur!”

    This hotel makes me laugh. You look at the photos on the net and think that it's a pretty recent hotel. Then you arrive and you see that the building looks quite old and dirty. The lobby has a modern look, but you slowly realise that that's it! The rest of the hotel ( stairs, restaurant, walls), everything else is old, ugly and dirty! The rooms are ok and clean though, but ugly and old fashionned. It's definately not a good value for what you get! You will be waken up at 5 am by vietnamese tourists. The breakfast is not at all adapted for western travellers. Some of the staff has a good english, while some don't even speak a word. The only good thing about this is the location and the comfort of the beds.

    Reviewed July 31, 2016

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    7.0
    Very good
    Kim from New Zealand
    Couple
    Deluxe Double or Twin
    Stayed 3 nights in January 2009

    Ngoc Huong Hotel Hue”

    Free internet pleasant very helpful staff Clean Rooms
    Lack of a bar Food not up to standard Buffet for breakfast cold Layout of restaurant not appealing

    The rooms and hotel were very clean and comfortable. The staff helpful and arranged tours for us - although the tours were slightly on the expensive side. Pickup from the hotel for the tours went very smoothly. The free internet was a big bonus to be able to contact family with no stress or extra money to pay out. We would have liked a nice bar area to sit and have a relaxing drink.

    Reviewed February 06, 2009

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    6.3
    Good
    Sarah from United Kingdom
    Couple
    Deluxe Triple Room - No Pets Allowed
    Stayed 4 nights in October 2013

    Reasonable hotel in good location”

    Good central location, quiet, reasonable breakfast

    We did not get off to a very good start as the first room we were given looked out onto a concrete wall with absolutely no natural light. When we asked to change we were originally asked to pay a supplement but then the manager did allocate us a room which had a decent view. Unfortunately the fridge did not work and there was no internet access from this room - although the receptionist claimed that the hotel did not at the time have internet we were moved to the next door room where internet was fine, and it had a view. Breakfast was reasonable, very Asian, though staff were happy to cater to western tastes. The hotel although central was quiet and reasonably comfortable, though a little drab in its decor.

    Reviewed November 01, 2013

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    6.3
    Good
    patrick from Netherlands
    Group
    Deluxe Triple Room - No Pets Allowed
    Stayed 2 nights in October 2010

    Fine hotel”

    location
    food, swimming pool

    This hotel is fine just to stay 1 or 2 nights. To me it was nothing special. Rooms were ok, but on their site it was insinuated that they would have a balcony. We did not have one. Another disappointment was the swimming pool (although the weather was not good enough to use it). The picture on their site is photoshopped!? The actual pool is very small and not very clean. I find it typical for Vietnam discovering tourism. I've seen the same thing years ago in Spain and some time ago in Turkey. It will take some time before people understand that they can't lie to customers because they won't come back! Breakfast was not very good... Friendly staff! If you don't care about breakfast and forget about the pool, this is a fine hotel to stay one or 2 nights!

    Reviewed November 16, 2010

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    6.8
    Good
    Johnathon from United States
    Couple
    Deluxe Triple Room - No Pets Allowed
    Stayed 2 nights in January 2017

    Unimpressive for the cost”

    Doesn't meet expectations given the price. The breakfast (not a buffet) is ok but just ask for what you want even if it is not in your set. The wifi often doesn't work. There is a huge tub without enough hot water to fill it even a quarter of the way and dismal water pressure. Even 5 floors up, you'll be awoken by horns through the thin windows and the pictures are nicer than the room actually is. Service is nice though. Cheapest to book on agoda.

    Reviewed January 24, 2017

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    7.0
    Very good
    Trong from Vietnam
    Solo traveler
    Deluxe Triple Room - No Pets Allowed
    Stayed 1 night in May 2013

    A short overnight trip”

    clean, central location, comfortable room

    Only gave ONE key for two guests. My other guest was sleeping so I asked the front desk to open the door for me. It took them over 15 minutes to get me into the room. The staff does not seem to understand how to take care of the guests when I asked them questions about the hotel or surrounding area.

    Reviewed May 27, 2013

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    6.8
    Good
    maureen from Australia
    Couple
    Suite
    Stayed 3 nights in December 2016

    Good value”

    Good value for money. No shower was disappointing and spa bath. None of the bedroom lamps worked - hotel is dated but the cheap price reflects this. Staff were helpful.

    Reviewed January 01, 2017

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    8.8
    Excellent
    Thomas from United States
    Group
    Deluxe Double or Twin
    Stayed 2 nights in March 2018

    Great deal for the price”

    I've been coming here for last 5 visits. Place is clean, beds are comfortable and the staff are very friendly and helpful. There is a pool on the 9th floor that is usually very quiet and the breakfast buffet, on the 8th, is to die for with their huge selection.

    Reviewed April 12, 2018

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    6.4
    Good
    Morgan from Australia
    Couple
    Suite
    Stayed 2 nights in April 2016

    I've had far better for three stars”

    From the 1.5 hours it took to check in, then the lack of any kind of sound proofing so everything happening in the corridors could be heard like they were in your room (constant noise from 5AM to 1AM), the leaking spa bath (which also did not work) that flooded the bathroom or the lack of furniture. This place was just purely disappointing. The only thing this hotel ha going for it is their customer service but that can only go so far.

    Reviewed April 21, 2016

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