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Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur

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9.1

Exceptional

7,666 reviews

7,666 reviews

Housekeeping94
View84
Breakfast57
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Symphony Lake

90 m

Lake Symphony

100 m

Cold Storage

130 m

Pucuk Rebung

130 m

Tenmoku Pottery

130 m

Popular landmarks
Petronas Twin Towers

200 m

Aquaria KLCC

280 m

KLCC Park

290 m

KLCC - Bukit Bintang Pedestrian Walkway

300 m

Pavilion Kuala Lumpur

800 m

Closest landmarks
Tanjung Golden Village

150 m

RHB Bank

160 m

Yoshi Connection

170 m

Louis Vuitton

170 m

Sri Sutra Travel

170 m

Mandarin Oriental Kuala Lumpur

Kuala Lumpur City Centre Wilayah Persekutuan, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Tennis court

Check-in/out [express]

BBQ facilities

This property is in high demand!

15 travelers have booked today.

Value for money8.8
Distance to city center0.2 km
Location rating9.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.0 km

Rooms available at Mandarin Oriental Kuala Lumpur

Park Suite King
...
  • Room size: 82 m²/883 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
Deluxe City View Room Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Mandarin Room King
...
  • Room size: 75 m²/807 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe City View Room King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Executive Park View Room King
...
  • Room size: 48 m²/517 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Club Deluxe City View Room Twin Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Towers View Room Twin
...
  • Room size: 40 m²/431 ft²
  • Landmark view
  • 2 single beds
Enter dates to see prices
Club Suite King
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Executive Park View Room King
...
  • Room size: 48 m²/517 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Club Twin Towers View Room King
...
  • Room size: 40 m²/431 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Mandarin Oriental Kuala Lumpur have a hot tub?

A hot tub is one of the facilities available at Mandarin Oriental Kuala Lumpur.

What time is check-in and check-out at Mandarin Oriental Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mandarin Oriental Kuala Lumpur?

Mandarin Oriental Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 585 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mandarin Oriental Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mandarin Oriental Kuala Lumpur?

Start your mornings right, with the continental and buffet breakfast options offered at Mandarin Oriental Kuala Lumpur. There's an additional charge of 118 MYR for adults and 59 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mandarin Oriental Kuala Lumpur?

Mandarin Oriental Kuala Lumpur features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Mandarin Oriental Kuala Lumpur?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Mandarin Oriental Kuala Lumpur. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Mandarin Oriental Kuala Lumpur?

On-site venues and convenient event services make Mandarin Oriental Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 2800 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mandarin Oriental Kuala Lumpur?

Mandarin Oriental Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Mandarin Oriental Kuala Lumpur?

LRT Train Station - KLCC is the closest train, metro, or bus station, about 270 m away from Mandarin Oriental Kuala Lumpur.

What restaurants are nearby Mandarin Oriental Kuala Lumpur?

Mandarin Oriental Kuala Lumpur is located in Kuala Lumpur City Centre, famous for good restaurants such as Mosaic, Lai Po Heen and Wasabi Bistro at Mandarin Oriental, Kuala Lumpur.

What popular shopping places are close to Mandarin Oriental Kuala Lumpur?

Located in the Kuala Lumpur City Centre area, Mandarin Oriental Kuala Lumpur is close to great shopping choices like Suria KLCC, nikorex display and Parkson Kajang.

What are popular attractions near Mandarin Oriental Kuala Lumpur?

Guests at Mandarin Oriental Kuala Lumpur can easily visit Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur located in the Kuala Lumpur City Centre area.

What popular natural sightseeing spots are close to Mandarin Oriental Kuala Lumpur?

Mandarin Oriental Kuala Lumpur is located in the Kuala Lumpur City Centre area, which is famous for natural sightseeing destinations such as Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about Mandarin Oriental Kuala Lumpur

  • 10

    Exceptional
    Staff 

    "Staff were all fantastic from the moment we arrived."

    Charles

    |

    September 19, 2022

  • 9.6

    Exceptional
    Location

    "Great location."

    Jeremy

    |

    September 11, 2022

  • 10

    Exceptional
    Staff 

    "Friendly staff, clean hotel, beside KLCC."

    Nur

    |

    September 11, 2022

Overall rating:

9.1

Exceptional
7,666 reviews
Cleanliness
9.4
Facilities
9.3
Location
9.6
Read all reviews >
What travelers say they love:
Staff is well trained & rooms have been renovated.
nurili from Malaysia
Couple
More about Mandarin Oriental Kuala Lumpur

More about Mandarin Oriental Kuala Lumpur

Mandarin Oriental Kuala Lumpur

See the best of Kuala Lumpur with a stay at Mandarin Oriental Kuala Lumpur, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 8.6 km away from Mandarin Oriental Kuala Lumpur, giving your stay the added convenience of accessing one of the city's main transportation systems.
Mandarin Oriental Kuala Lumpur provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Kuala Lumpur.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Mandarin Oriental Kuala Lumpur include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Mandarin Oriental Kuala Lumpur also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Mandarin Oriental Kuala Lumpur is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar.
Mandarin Oriental Kuala Lumpur offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room and tennis court in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Kuala Lumpur. Pose in front of Menara Kuala Lumpur located 1.0 km away, and you can always show your friends the time you went to Kuala Lumpur.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

12 mentions

Housekeeping

7 mentions

Food & Dining

6 mentions

View

2 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking
Food and dining
Restaurants on site

Mandarin Grill

  • Cuisine: International
  • Menu: Buffet

Lai Po Heen

  • Cuisine: Cantonese
  • Menu: Buffet

Mosaic

  • Cuisine: Chinese, Indian, Japanese
  • Menu: A-la-carte

Aqua Restaurant & Bar

  • Menu: Buffet

Wasabi Bistro

  • Cuisine: Japanese
  • Menu: Buffet

Mo Bar

  • Cuisine: International
  • Menu: Buffet
Location
Kuala Lumpur City Centre Wilayah Persekutuan, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088
Exceptional
Location

9.6

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.0 km
  • Kuala Lumpur International Airport (KUL)
    46.0 km

Public transportation

  • LRT Train Station - KLCC
    280 m
  • Raja Chulan Monorail Station
    610 m

Hospital or clinic

  • Twin Tower Medical Clinic
    220 m

Shopping

  • Pavilion Kuala Lumpur
    800 m

Convenience store

  • 7 Eleven
    140 m

Cash withdrawal

  • ATM
    320 m
What's nearby

Popular landmarks

  • Petronas Twin Towers
    200 m
  • Aquaria KLCC
    280 m
  • KLCC Park
    290 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    300 m
  • Pavilion Kuala Lumpur
    800 m
  • Menara Kuala Lumpur
    1.0 km
  • Jalan Alor
    1.1 km
  • Central Market
    2.2 km
  • Chinatown - Kuala Lumpur
    2.3 km
  • KL Bird Park
    3.1 km

Nearby landmarks

  • Symphony Lake
    90 m
  • Lake Symphony
    100 m
  • Cold Storage
    130 m
  • Pucuk Rebung
    130 m
  • Tenmoku Pottery
    130 m
  • Uniqlo
    140 m
  • Tear Proof
    140 m
  • Kinokuniya
    140 m
  • Petrosains Discovery Center
    150 m
  • Galeri Petronas
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Infant 2-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Suite Stay Inclusions:
    - Mercedes Benz E-Class limousine airport transfer on arrival. Surcharge is applicable for transfer between midnight and 06:00 AM.
    - MYR 150 spa credit with a minimum spend of MYR 500 at The Spa. Credits applicable for spa treatments only.
    - Exclusive access to the luxurious Mandarin Oriental Club Lounge. Club Lounge is open to guests aged 12 years and above and adheres to smart casual dress code.
    - Applicable for 3 nights stay only.
    - The minimum lead time is 48 hours prior to arrival.
  • Club Indulgence Inclusions:
    - Late check-out until 04:00 PM.
    - Mandarin Oriental Club benefits.
    - Minimum of 2 nights stay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee585 MYR
  • Distance from city center0.2 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)118 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors30
  • Number of restaurants3
  • Number of rooms 629
  • Year property opened1998
  • Most recent renovation2018

Reviews of Mandarin Oriental Kuala Lumpur from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.4
Facilities9.3
Location9.6
Service9.4
Value for money8.8
High score for Kuala Lumpur
Rating
9+ Exceptional (608)
8-9 Excellent (93)
7-8 Very Good (56)
6-7 Good (13)
<6 Below Expectation (32)
Time of the year
Mar - May (248)
Jun - Aug (147)
Sep - Nov (194)
Dec - Feb (213)
All guests (2,544)
All room types
All languages

Show reviews that mention 

Showing 802 verified guest comments
12345
10.0
Exceptional
Hidayatul from Malaysia
Couple
Deluxe City View Room King
Stayed 1 night in September 2021

Worth for money, excellent service!”

We had such a nice trip. Room is perfect, clean & very luxurious. Worth for money. The facilities is superb, and staffs are excellent. Very good service. I have made extra request since this is my husband's birthday, and they so are nice by giving complimentary cake. Tq hotel! We r very happy! 🥰 Worth it. But in terms of food, it is not meet our expectation. We had dinner at Mosaic, and the buffet is so so. all main dish such as nasi beriyani, pasta, is tasteless. Same with breakfast. Nasi lemak is not taste like nasi lemak. And other food like omelette, murtabak, is so so only. I think hotel should improve that. Chef need to do something on that. Next time I will repeat again to stay at MO, because service is superb and room very luxurious. but I will not spend on food. I will eat and spend food at KLCC.

Reviewed September 26, 2021

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10.0
Exceptional
Kent from United States
Solo traveler
Twin Towers View Room King
Stayed 1 night in January 2020

A metropolan paradise”

Honestly I've been to some nice hotels before, and this one may take the cake. The staff goes above and beyond to be helpful and respectful, almost always referring to you by your surname. My stay was perfect minus one tiny thing: I asked them to do one small bag of laundry, which consisted of 5 pairs of shorts, one pair of pants, some underwear, and about 5 T-shirts. Considering the room cost US $160 per night for the best view, I figured the single bag of laundry might cost $50. Boy was I wrong, they do the laundry by the item, and charge like a pricy dry cleaner in the states. My bill ended up being US $115 for the laundry, which they promised they would have to me by 10AM. I had to call at 1030AM after not receiving it by 10AM and this held me up. I complained about the bill given the tardiness, and they knocked 30% off. I felt overall this was reasonable, I just wish I knew how costly it was to do laundry beforehand, and that is on me for not asking.

Reviewed January 12, 2020

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10.0
Exceptional
Fazrul from Malaysia
Couple
Twin Towers View Room King
Stayed 1 night in March 2021

The best anniversary ever!”

We stayed for our anniversary last week. The super comfortable luxurious bed, the amazing ambience, the scenic breathtaking views, the wide variety of delicious & sumptuous food for buffet, the seamless check-in and checkout process, the ever friendly and welcoming staffs with their attention to detail, the luxury bath products and ohh the location (a few steps away from KLCC) are just some of the highlights that I truly love about MO Kuala Lumpur. As a matter of fact, would love to bring our kids next time around as they are also family friendly. I personally have never experienced such luxurious comfort and peace of mind right in the heart of KL! I can safely say, having stayed in hundreds of hotels (5 stars included) around the world, Mandarin Oriental KL is hands down one the best, if not THE best of them all!

Reviewed March 30, 2021

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10.0
Exceptional
Pauline from Malaysia
Couple
Deluxe City View Room King
Stayed 2 nights in April 2021

A truly 5 star hotel with great service”

My partner and I had a wonderful time celebrating our 10 year anniversary in Mandarin Oriental this weekend. We were elated when we were upgraded, as it made our stay even more special. The room was comfortable, clean and had a fantastic view of the park and part of twintowers. Despite being around for some years, Mandarin Oriental has managed to maintain its standard. Breakfast was good as well. Great variety to choose from and service was excellent despite the MCO period. To add a lovely touch to our stay, the hotel also gave us a delicious anniversary cake in conjunction to our anniversary. Thank you Mandarin Oriental for making our stay so special.

Reviewed April 18, 2021

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10.0
Exceptional
Abdul from Czech Republic
Solo traveler
Deluxe City View Room King
Stayed 1 night in November 2020

Simply luxury!”

Wow! Everything was exquisite! It was a lucky day for me as I got an early check-in, my room 2331 was already ready. I didn't go out from the room at all as I was kind of exhausted, had a very long nap on the amazingly comfortable king bed! I had a Deluxe City View Room King. I personally adored the bathroom the most. I was lazy to go out and decided to order an in-room dining service - Curry Laksa! It was absolutely scrumptious though it was fairly spicy, loved it. The breakfast was a buffet setting with great selections - Continental, Chinese, Malaysian, Indian and Healthy. I also loved the Mosaic restaurant interior design and layout, simply elegant. The overall customer service was excellent. Had an express check-out and it went smooth.

Reviewed November 28, 2020

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10.0
Exceptional
TECK from Malaysia
Couple
Deluxe City View Room King
Stayed 1 night in December 2020

5 Stars indeed”

This is by far the best five stars hotel. Room is spotless clean, friendly hotel staffs, decent pool size with great view, super friendly staffs manning the pool, quiet zone beside the pool comes with poolside bed. Breakfast is just ok but the breakfast area is really classy. The fitness room is huge and everything you needed is provided unlike other five stars just provide you some basic gym equipment. But I don't understand why the fitness room air conditioner have to switched to be so cold till you can see mist all over the glass windows. Is really uncomfortable while you want to sweat when exercising but the coldness prevent the sweat. Due to the pandemic, the room rate is much cheaper now and don't miss this opportunity.

Reviewed January 01, 2021

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10.0
Exceptional
Mohamed from Singapore
Couple
Deluxe City View Room King
Stayed 2 nights in February 2020

Pleasant and comfortable Stay”

Easy to locate if you’re driving. Away from busy streets. Easy access to the lobby from the carpark, which is free. Pleasant staff. Everyone was helpful. Early check in allowed. Located next to KLCC. No buggy required :). In room dining was delicious. Ordered 3 times during our 2 night stay. Housekeeping was also responsive. WiFi connection was easy to set up and we’re connected instantly upon returning to the hotel. No loss of connection during the stay. Samsung TV allows for connection with mobile devices, e.g. connecting to YouTube and Prime Video. Great and comfortable stay overall.

Reviewed February 25, 2020

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10.0
Exceptional
John from United States
Family with young children
Twin Towers View Room King
Stayed 2 nights in July 2019

Perfect stay - great staff”

Our stay was excellent. We got a room on the top floor with a great view of the towers without even asking for an upgrade. Our room was spacious, quiet, clean, well appointed and functional. The staff throughout the hotel were absolutely the friendliest I've experienced anywhere. The food at the buffet was delicious. I had sushi, indonesian/malaysian traditional food and indian in the same meal. All of it was great. My daughter's birthday was 2 days prior and they surprised her with a cake and card in the room, which really made her evening.

Reviewed July 10, 2019

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10.0
Exceptional
mouafag from Saudi Arabia
Couple
Deluxe City View Room King
Stayed 2 nights in January 2020

Excellent stuff and room”

It is our honeymoon and I am really picky about The services, the cleanness of the room, the location of the hotel. The cleanest of the place is so great and the stuff are so polite and helpful. They even allowed me to leave some luggage’s back in the hotel until I finish my trip around Malaysia and come back to pick it up even though I’m not going to stay in the hotel with free of charge . The room was ready for honeymooners with complementary chocolates none alcoholic drinks, the welcoming was great the location is superb I would definitely recommend this hotel.

Reviewed January 09, 2020

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10.0
Exceptional
Ee from Malaysia
Family with young children
Twin Towers View Room King
Stayed 1 night in May 2021

Exceptional”

Highly recommended hotel in kl area. Right next to KLCC park, very convenient for family with young children. Hotel staffs are friendly, attentive and helpful. Truly appreciate for MO special cake arrangement for my husband's birthday and our wedding anniversary. Hotel room and bathroom is clean, visited to swimming pool area (didn't swim thou, not much crowd in the morning) and the area is clean and tidy. Breakfast buffet is good too, plenty selection of food, pastries are delicious. Free parking for room guest 😁

Reviewed May 06, 2021

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10.0
Exceptional
mashkur from Malaysia
Family with young children
Deluxe City View Room King
Stayed 1 night in April 2021

My kids were happy ”

Very satisfied with our weekend short staycation . Kids said the hotel was so fancy . We enjoy the stay , the suria klcc just next door, clean and staffs were so friendly . Bfast also delicious and many varities. But cant self service due to covid-19 . Infinity wimming pools nice but not many thing children can do like other resort .maybe just like city stay theme. But our kids had fun at klcc park . Definitely will come again if promo available. I will give 5star .

Reviewed April 12, 2021

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10.0
Exceptional
ADILA from Malaysia
Group
Deluxe City View Room Twin
Stayed 1 night in November 2020

Enjoyed my stay”

MO’s location is absolutely convenient, love how we can just walk over next door to Suria KLCC to grab food & shopping. For travelers without car, they can also make use of the KLCC Lrt. The staffs are great, friendly & helpful. Love the bed & pillows, really comfortable. Breakfast spread were delightful. Enjoyed my staycation at MO and already looking at my calendar to come again. (And of course, as expected for a good hotel, the room was spotless).

Reviewed December 15, 2020

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10.0
Exceptional
MONICA from Singapore
Group
Deluxe Park View Room Twin
Stayed 1 night in May 2022

Prime location, excellent property”

I went to KL to meet up with my friend for 2D1N stay. Mandarin Oriental is at the best location being next to KLCC and near to Petronas Twin Towers, as well as other hotel properties. Hence shopping and eating are not an issue. I tried the breakfast buffet and the dim sum lunch at the chinese restaurant and I had satisfied meals with my friend. I got the room facing the Petronas Twin Towers, so the view in the morning and in the night when the towers were light up were very nice. The hotel facilities were great and the service was good. For short stays where you do not want to waste time travelling around, and just enjoy and chill with your family or friends where amenities are nearby, madarin oriental is the choice for you.

Reviewed May 22, 2022

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10.0
Exceptional
SITI from Malaysia
Group
Deluxe City View Room King
Stayed 1 night in July 2020

10/10 Great Experience”

LOVE LOVE LOVE staying at this hotel!! Great hospitality experience by all the staff there. We were surprise by simple birthday decor and complimentary cake when entering the room as we just mention about celebrating our mom's birthday during check in. ROOM is super clean, bright & loving the view facing klcc. Just a short walking distance to enter klcc which is absolutely convenient. My family enjoy staying here & will definitely come back!

Reviewed July 31, 2020

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10.0
Exceptional
Nur from Malaysia
Couple
Twin Towers View Room King
Stayed 1 night in May 2021

The Best Eid al-Fitr Staycation I've Ever Had!”

Overall is 5-star-perfect! I absolutely loved our staycation here on the 3rd day of Eid al-Fitr. We felt very welcomed during our check-in and everything went smoothly. The receptionists (especially Ms. Fatihin and Mr. Razman) and other staffs are all friendly, kind and helpful. On the next day morning, we were having in-room breakfast, The Mandarin sets for 2 pax. It was an awesome experience to dine and stay in the room with KLCC twin tower view - such a magnificent and beautiful view! Thank you Mandarin Oriental KL for your great hospitality and excellent service. Definitely will come back to MO again soon. Much love from Farah and Kamil <3

Reviewed May 17, 2021

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10.0
Exceptional
Sheikh from Malaysia
Family with teens
Twin Towers View Room Twin
Stayed 1 night in August 2019

Exceptional”

Fantastic stay!. We booked 2 rooms with twin tower view. Upon arrival, the staff recommended that we choose a 2 bedroom apartment. The apartment is very spacious and very clean. Wish that we could stay longer. the breakfast spread was good with lots of choices. Excellent location for those who loves shopping at either KLCC or Pavillion (walking distance via skybridge and not too far). Highly recommended.

Reviewed September 01, 2019

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10.0
Exceptional
Suraya from Malaysia
Family with teens
Deluxe City View Room King
Stayed 1 night in August 2020

Excellent getaway in the city”

Whether you're looking to enjoy Kuala Lumpur city, or just enjoy a posh hotel experience, Mandarin Oriental provides all. Excellent service from the staff, from the hotel receptionist, the room service staffs, the restaurant staffs, chefs, etc. The room is clean and quite spacious. Decent breakfast spread. Definitely would recommend if you're looking to splurge on a stay at a posh hotel.

Reviewed August 24, 2020

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10.0
Exceptional
GANESH from Singapore
Couple
Deluxe City View Room King
Stayed 2 nights in July 2019

Awesome”

One of the best hotels we have stayed. Staff were very friendly, professional and helpful. Both check-in and check-out was very smooth and fast. Spacious room with a super comfortable bed and a great view. We loved the complimentary sparkling juices provided in the room. Good location..a few mins walk to Suria KLCC mall. Will definitely stay there again.

Reviewed July 22, 2019

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10.0
Exceptional
euriqqa from Malaysia
Couple
Twin Towers View Room King
Stayed 1 night in December 2021

The best hotel ever!”

worth every penny! i book this room for my sister's wedding anniversary. the staff has assist me in making the surprise arrangement from day 1 i made booking until my sister step her foot at the hotel. they even provided a complimentary cake for the event! spacious room facing KLCC tower! clean and elegant looking deco! totally worth it! will definitely come back!

Reviewed January 04, 2022

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10.0
Exceptional
Adilla from Malaysia
Family with young children
Deluxe Park View Room King
Stayed 2 nights in August 2020

Excellent stay”

Ive booked it rather last minute to check in on the same day i did the booking. Didnt realise that i booked without breakfast but since its in klcc area, getting food is not a problem. Had a pleasant experience checking in and my kids even received a cookie each and great express check out option. Totally love the way of using room card to go in and out during hotel stay instead of keep validating the parking ticket. Would really love to have the opportunity to stay again in a higher room category with breakfast as the deluxe room is already an great experience. Keep it up.

Reviewed August 25, 2020

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