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Melia Kuala Lumpur
Melia Kuala Lumpur
Melia Kuala Lumpur
Melia Kuala Lumpur
Melia Kuala Lumpur
Melia Kuala Lumpur
Melia Kuala Lumpur

Removed from saved list

8.2

Excellent

17,585 reviews

17,585 reviews

Housekeeping382
Breakfast133
Shops104
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Country Farm organic

50 m

Neway

100 m

Borders Shop

100 m

Cosmo’s World Theme Park Theatre

110 m

Cosmo's World

110 m

Popular landmarks
Jalan Alor

440 m

Pavilion Kuala Lumpur

740 m

KLCC - Bukit Bintang Pedestrian Walkway

1.2 km

Aquaria KLCC

1.2 km

Menara Kuala Lumpur

1.3 km

Closest landmarks
White Smile

90 m

Sport toto

120 m

Sun Complex

170 m

Berjaya Time Square Theme Park

190 m

Pos Malaysia at Sungei Wang

190 m

Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Luggage storage

Contactless check-in/out

This property is in high demand!

28 travelers have booked today.

Value for money8.0
Distance to city center1. Km
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.6 km

Rooms available at Melia Kuala Lumpur

Very good
Room comfort & quality

7.8

The Level Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
Enter dates to see prices
THE LEVEL ROOM
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Melia Guestroom
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premium Guestroom
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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The Level Room (3 Adults)
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium Room 3 Adults
...
  • City view
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Melia Room 3 Adults
...
  • City view
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
SUITE The Level Suite
...
    Enter dates to see prices
    Superior Room
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    Does Melia Kuala Lumpur have a hot tub?

    Melia Kuala Lumpur does not have a hot tub.

    What time is check-in and check-out at Melia Kuala Lumpur?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Melia Kuala Lumpur?

    Melia Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 190 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Melia Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for a fee of 10 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel.

    Is breakfast offered at Melia Kuala Lumpur?

    Start your mornings right, with the continental and buffet breakfast options offered at Melia Kuala Lumpur. There's an additional charge of 35 MYR for adults and 18 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Melia Kuala Lumpur?

    Melia Kuala Lumpur features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

    Can special events be hosted at Melia Kuala Lumpur?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Melia Kuala Lumpur. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

    Can business events be hosted at Melia Kuala Lumpur?

    On-site venues and convenient event services make Melia Kuala Lumpur an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Melia Kuala Lumpur?

    Melia Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What is the closest train, metro, or bus station to Melia Kuala Lumpur?

    The closest train, metro, or bus station to Melia Kuala Lumpur is Imbi Monorail Station, 80 m away.

    What restaurants are nearby Melia Kuala Lumpur?

    Restaurants including The Kitchen @ Melia, Absolute Thai and Big Apple Restaurant are popular in Melia Kuala Lumpur’s neighborhood which is known as Bukit Bintang.

    What popular shopping places are close to Melia Kuala Lumpur?

    Shopping options in Melia Kuala Lumpur’s Bukit Bintang neighborhood include Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

    What are popular attractions near Melia Kuala Lumpur?

    Melia Kuala Lumpur’s location in the Bukit Bintang neighborhood makes it close to famous attractions including Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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    See map

    Explore the neighborhood

    What people love about Melia Kuala Lumpur

    • 8

      Very good
      Location

      "Nice location and in the city center."

      SHEE

      |

      September 22, 2022

    • 10

      Exceptional
      Location

      "Loving Melia KL due to her location, good amenities and friendly staff"

      ADAM

      |

      September 21, 2022

    • 9.6

      Exceptional

      "Overall the hotel stay was very good."

      Anuar

      |

      September 21, 2022

    Property ranking|Compared to 7,103 Kuala Lumpur properties
    See all rankings
    Location score
    9.1/10
    Room comfort score
    7.8/10
    Cleanliness score
    8.2/10
    Couples review score
    8.3/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Overall rating:

    8.2

    Excellent
    17,585 reviews
    Cleanliness
    8.2
    Facilities
    8.0
    Location
    9.1
    Read all reviews >
    What travelers say they love:
    Easy access to pavilion and a few other shopping heaven.
    Farah from Malaysia
    Couple
    More about Melia Kuala Lumpur

    More about Melia Kuala Lumpur

    Melia Kuala Lumpur

    Melia Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at Melia Kuala Lumpur, with its exceptional location right in the city center. Did you know? Terminal Bersepadu Selatan is just 7.2 km away, giving guests convenient access to one of the city's urban transportation options.
    Melia Kuala Lumpur provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
    The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
    Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Melia Kuala Lumpur. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Melia Kuala Lumpur include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The hotel also offers bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Melia Kuala Lumpur. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Melia Kuala Lumpur caters to its guests varied dietary restrictions with cuisine types such as halal available.
    Melia Kuala Lumpur lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
    Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


    Around the property

    Take advantage of the opportunity to explore Kuala Lumpur while in the city. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.2 km away, a must-see for anyone visiting Kuala Lumpur.


    Reasons to stay here

    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
    This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.
    It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Kuala Lumpur.

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    Amenities and facilities
    Very good
    Facilities

    8

    Most talked about facilities

    Breakfast

    776 mentions

    Housekeeping

    589 mentions

    Internet

    325 mentions

    Food & Dining

    191 mentions

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • French
    • German
    • Indonesian
    • Malay
    • Spanish
    • Tamil

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Bowling alley
    • Fitness center
    • Pool with view
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Happy hour
    • Poolside bar
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoking area

    For the kids

    • Family room
    • Kids meal

    Land sports

    • Golf course (within 3 km)

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [on-site]
    • Valet parking

    Available in all rooms

    • Accessible by elevator
    • Additional toilet
    • Air conditioning
    • Blackout curtains
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Interconnecting room(s) available
    • Internet access – wireless
    • Ironing facilities
    • Linens
    • Mini bar
    • On-demand movies
    • Pool facilities
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Window
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • American
    • Asian
    • Continental
    • Halal
    • Full English/Irish
    Restaurants on site

    The Kitchen

    • Cuisine: International, Local, Spanish
    • Menu: Buffet, A-la-carte

    Garbo Bar by The Pool

    • Cuisine: Spanish
    • Menu: Buffet
    Location
    16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
    Exceptional
    Location

    9.1

    Airports

    • Sultan Abdul Aziz Shah Airport (SZB)
      17.6 km 36 min drive
    • Kuala Lumpur International Airport (KUL)
      44.6 km 53 min drive

    Public transportation

    • Imbi Monorail Station
      90 m 1 min walk
    • SBK18A Bukit Bintang
      330 m

    Hospital or clinic

    • White Smile
      90 m

    Shopping

    • Pavilion Kuala Lumpur
      740 m

    Convenience store

    • 7 Eleven
      40 m 5 min drive

    Cash withdrawal

    • ATM
      70 m 4 min walk
    What's nearby

    Popular landmarks

    • Jalan Alor
      440 m
    • Pavilion Kuala Lumpur
      740 m
    • KLCC - Bukit Bintang Pedestrian Walkway
      1.2 km
    • Aquaria KLCC
      1.2 km
    • Menara Kuala Lumpur
      1.3 km
    • KLCC Park
      1.5 km
    • Chinatown - Kuala Lumpur
      1.5 km
    • Petronas Twin Towers
      1.6 km
    • Central Market
      1.6 km
    • KL Bird Park
      2.5 km

    Nearby landmarks

    • Country Farm organic
      50 m
    • Imbi Monorail Station
      90 m
    • White Smile
      90 m
    • Neway
      100 m
    • Borders Shop
      100 m
    • Cosmo’s World Theme Park Theatre
      110 m
    • Cosmo's World
      110 m
    • JoJoBa Spa
      110 m
    • Ampang Bowl
      110 m
    • Sport toto
      120 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 2 year(s).

    Children 2-5 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Guests who book room package with meals can choose to have either breakfast and dinner or breakfast and lunch. Please contact property for more information.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Airport transfer fee190 MYR
    • Distance from city center1. Km
    • Travel time to airport (minutes)40

    Extras

    • Breakfast charge (unless included in room price)35 MYR

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges2
    • Number of floors18
    • Number of restaurants1
    • Number of rooms 288
    • Room voltage240
    • Year property opened1990
    • Most recent renovation2017

    Parking

    • Daily parking fee10 MYR

    Reviews of Melia Kuala Lumpur from real guests

    Provided by verified guests of Agoda
    8.2
    /
    10
    Cleanliness8.2
    Facilities8.0
    Location9.1
    Room comfort and quality7.8
    Service8.1
    Value for money8.0
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (2,226)
    8-9 Excellent (1,979)
    7-8 Very Good (2,413)
    6-7 Good (1,051)
    <6 Below Expectation (877)
    Time of the year
    Mar - May (2,216)
    Jun - Aug (2,113)
    Sep - Nov (1,962)
    Dec - Feb (2,255)
    All guests (12,300)
    All room types
    All languages

    Show reviews that mention 

    Showing 8,546 verified guest comments
    12345
    10.0
    Exceptional
    Rozita from Singapore
    Group
    THE LEVEL ROOM
    Stayed 2 nights in February 2020

    Always feel welcome and comfortable”

    Melia KL - 28Feb to 1st Mar 2020 (Fri-Sun) Always my favourite hotel The Level - 2 x Connecting Rooms I am a Regular Guest in Melia, KL. I was served by Leina. I was very impressed with the service this time after my last review. Encik Hassan was always happy to see and assisted me when I arrived. My stay was pleasant and they did their very best to make me satisfied. Thank You Leini and Ina for your great assistance for getting my rooms ready before I arrived. Please note that there is no free parking for guests. You need to endorse the parking ticket at the reception everytime before you drive out and need to pay RM8.

    Reviewed March 02, 2020

    See room deals

    Dear Rozita, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim Guest Experience Manager

    Responded March 03, 2020
    Melia Kuala Lumpur
    10.0
    Exceptional
    AMIRUL from Malaysia
    Couple
    Melia Guestroom
    Stayed 1 night in September 2021

    Best hotel for staycation in the heart of Kuala Lumpur”

    We (me and wife) went for staycation in this hotel on 11-12 September 2021. Nothing to do, just to relax and went for night life in Bukit Bintang after stuck at home during MCO. What can we say, the hotel is great in term of their location, check-in process, room cleanliness and their breakfast quality. The location is very strategic as it is within walking distance to Times Square, Lowyat, Sungei Wang plaza and other main attraction in Bukit Bintang. Check-in is smooth, no issue. Room is very clean facing the the Times Square, the toilet is clean. The breakfast is great eventhough with limited variety. Only the drawback is the parking. No free parking, meaning we have to pay RM 10 during our stay.

    Reviewed September 19, 2021

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    Dear Amirul, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager

    Responded September 21, 2021
    Melia Kuala Lumpur
    10.0
    Exceptional
    Awang from Malaysia
    Solo traveler
    Melia Guestroom
    Stayed 1 night in February 2022

    Excellent location in the heart of Bukit Bintang area”

    Melia is one of my favorite hotel each time I'm coming to KL. The hotel just opposite the Monorail station (Imbi Station) and Berjaya Times Square. The location is excellent, just a few minutes walks to Pavillion, and other shopping malls in Bukit Bintang area. The room is nice, comfortable and the furniture were upgraded and decent. Breakfast is just nice, but not much option (during my visit). Well probably because this is Covid's time so not many visitors coming to Malaysia. so they literally minimize the menu size I guess. Because I remember the last time I checked in to this hotel (before Covid) there were variety of food. The only thing that frustrated me during my last visit was the TV channels. Not much options. If I am not mistaken there were less than 20 channels which mostly not entertaining me at all.

    Reviewed March 12, 2022

    See room deals

    Dear Awang, Thank you for your feedback. With regards of tv channel experience, please rest assured that the constructive measures will be channelled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality.

    Responded March 12, 2022
    Melia Kuala Lumpur
    10.0
    Exceptional
    Zailiya from Malaysia
    Solo traveler
    Melia Guestroom
    Stayed 2 nights in May 2021

    Great hotel & hospitality!”

    Location - very strategic- near monorail. Literally just walk few step to monorail -infront berjaya time squre. -beside got kk mart & 7 11. So convenient! Hotel -from receptionist to cleaner, all so friendly & helpfull. Due to mco, no dine in, so breakfast will be send directly to room. And punctual too. -the hotel room same with picture. Room infront berjaya time square. So satisfied! - but, one thing need to highlight. The room is nice,but the toilet litle bit creepy. Maybe because of deem light and dark tiles. Overall, im a happy guest.

    Reviewed May 17, 2021

    See room deals

    Dear Zailiya, Thank you for your positive feedback. We look forward to see you again in near future. Stay safe! Azlina Kassim/Guest Experience Manager

    Responded May 25, 2021
    Melia Kuala Lumpur
    10.0
    Exceptional
    Amanda from Malaysia
    Business traveler
    Melia Guestroom
    Stayed 1 night in June 2022

    Convenience At Its Best”

    Located within walking distance to : Times Square Plaza Lowyat Sungei Wang Pavilion KL (A bit far but the walk is bearable) Basically all entertainment district in KL are pretty accessible. The rooms were okay. Not too small but not too spacious as well. I requested a large bed but given twin beds instead. (That’s understandable) It’s worth the money if you wish for a comfortable place to sleep in and enjoy all the entertainments nearby. I truly enjoyed my time here and appreciate all the helpful staff during my stay.

    Reviewed July 13, 2022

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    Dear Amanda, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim / Guest Experience Manager

    Responded July 16, 2022
    Melia Kuala Lumpur
    10.0
    Exceptional
    Miguel from Philippines
    Couple
    The Level Suite
    Stayed 1 night in July 2019

    Wonderful stay. Great room and Reception staff. ”

    The checkin was quick thanks to Ms. Bee and her trainee Alejandro. They were quick and very polite, bee exudes leadership and is a wonderful front person. During check-out also, i think her name was ms. Prema, showed us just wonderful experience. Excited to go back and stay with you guys again. Improvement i might suggest is to train more your security and bell boys because they are the first person we encounter, they just ruin the overall look of the hotel, the vibe and aura. There was no welcoming presence from them and never greated us, said hi and also assisted us with out luggage(even just for show purposes) it is a big disappointment because they really stood out from arriving and leaving the hotel. overall WONDERFUL. CHEERS TO MS. BEE, MS PREMA and MR. ALEJANDRO

    Reviewed July 31, 2019

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    Dear Miguel , We are delighted that you have had wonderful stay with us and we appreciate that special mention of our associates in the Melia KL. Rest assured, due recognition will be extended for their exemplary service by your favourable comments and waits in welcoming your return very soon. With regards of arrival experience, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. Look forward to see you again in near future. Azlina Kassim/ Guest Experience Manager

    Responded August 01, 2019
    Melia Kuala Lumpur
    10.0
    Exceptional
    Maria from Malaysia
    Couple
    Melia Guestroom
    Stayed 1 night in October 2021

    Best walk in distance place to stay.”

    Situated in heart of KL Golden Triangle, you will have to stay more than a day to discover places nearby. Hotel are in good shape, big and clean also friendly staff. Parking space is a bonus, and fees really affordable when you be the guest. Buffet breakfast are awesome. Swimming pool quite small but clean and maintaned. Overall I'm satisfied staying here. Will consider this place again in next visit. Tq Melia for your hospitality.

    Reviewed November 01, 2021

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    Dear Maria, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager

    Responded November 02, 2021
    Melia Kuala Lumpur
    10.0
    Exceptional
    Tay from Singapore
    Couple
    Melia Guestroom
    Stayed 3 nights in October 2019

    Very centralized and convenient to access shopping malls and restaurants. d rest”

    The staffs were very friendly, helpful and the room were clean and spacious, we really enjoyed our stay here and they also did not forget my birthday, with their compliments of wishing me happy birthday with a cake. I will definitely recommend my friends to stay with Melia hotels and resorts, and I myself and family will certainly be back again, we wish to say a big thank you to everyone at Melia, with our best and warmest regards. James.

    Reviewed November 11, 2019

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    Dear Tay, We are delighted that you and your family have had wonderful stay with us and we appreciate that special mention of our associates in the Melia KL. Rest assured, due recognition will be extended for their exemplary service by your favourable comments and waits in welcoming your return very soon. Azlina Kassim Guest Experience Manager

    Responded November 13, 2019
    Melia Kuala Lumpur
    10.0
    Exceptional
    Lance from Philippines
    Solo traveler
    Melia Guestroom
    Stayed 6 nights in February 2020

    My new default hotel in KL!”

    I go to Kuala Lumpur at least quarterly since last year, and thankfully, I got a good price for this booking. - Perfect location, right beside Imbi Monorail Station - Right in front of Berjaya Times Square - Very near Jalan Alor and my favorite Bukit Bintang strip - Big, clean room - Excellent staff, greets you really well, and attends to needs - Highly satisfactory breakfast buffet -- yummy croissant, cheese, and make-your-own bruschetta! For sure, my new default KL hotel (Previously Parkroyal)

    Reviewed February 19, 2020

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    Dear Lance, Thank you for your positive feedback. Look forward to see you again in near future. Azlina Kassim/Guest Experience Manager

    Responded April 10, 2020
    Melia Kuala Lumpur
    10.0
    Exceptional
    Hamidah from Brunei Darussalam
    Solo traveler
    Melia Guestroom
    Stayed 3 nights in April 2022

    Spacious room in great location ”

    I was impressed with the room size and the cleanliness as well. King size bed was massive with plenty seating (desk and window) - shower only no bath but the dark tiles made it look glam with the rainfall showerhead. Conveniently across from Times Square Mall and a 10 mins walk to Pavillion. I had a really pleasant stay, won't mind checking in again next time.

    Reviewed May 01, 2022

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    Dear Hamidah, Thank you for your positive feedback. We look forward to see you again in near future.

    Responded May 09, 2022
    Melia Kuala Lumpur
    10.0
    Exceptional
    Nabellah from Malaysia
    Couple
    Premium Guestroom
    Stayed 1 night in January 2021

    Perfect !”

    Melia really made my day. The room was superb i can be in th bathtub while enjoying k.l view straight from the bathroom! The k.l view was amazing. Its pretty easy to go shopping as the shopping complex only across. The room is perfect the pillow make me overslept lol the breakfst is really good! The staff is really helpful special thanks once again to Mr Thiru who was helping alot not only assist on the booking.. the room services .he even give a hand to help to guide for the place that i wanted to go as he made my day perfect! Highly recommend with really make sense price

    Reviewed February 10, 2021

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    Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager

    Responded February 11, 2021
    Melia Kuala Lumpur
    10.0
    Exceptional
    syah from Malaysia
    Family with young children
    Twin/King Standard Room
    Stayed 1 night in May 2022

    BEST HOTEL”

    Old brand hotel,but the hotel like NEW hotel..thumbup to housekeeping..the cleaniness top of my expectation..this i my 2nd visit,i can say WOW!!!!VERY RECOMMENDED.. 1MORE THING ABOUT CAR PARKING..Hopefully the management can give free parking to guest visit/stay the hotel.. Or u can decrease the amount from rm8 to rm3-rm5 for hotel guest per entry.. Will come again this hotel..

    Reviewed May 19, 2022

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    Dear syah, Thank you for your feedback. We look forward to see you again in near future.

    Responded May 25, 2022
    Melia Kuala Lumpur
    10.0
    Exceptional
    Siti from Malaysia
    Couple
    The Level Suite
    Stayed 1 night in March 2021

    Best location, superb room”

    I stayed in The Level Suite which was guaranteed an early check in at 11am and check out at 2pm with pre-dinner benefits from 3pm to 5pm. All are top notch from the cleanliness to comfortability. Room is very spacious with bath tub and two toilets. Food is tasty but breakfast buffet need more variety.

    Reviewed March 07, 2021

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    Dear Siti, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager

    Responded March 09, 2021
    Melia Kuala Lumpur
    10.0
    Exceptional
    Ariff from Singapore
    Solo traveler
    THE LEVEL ROOM
    Stayed 1 night in July 2022

    Perfect Hotel in the heart of the City!”

    Location, Staff, Cleanliness, Facilities and the food! It's just perfect. The gym is super spacious with clean towel wrap for hygiene. Food for breakfast is delicious. I stayed on The Level Room, which comes with complimentary dinner and tea time. Definitely choosing Melia on my next trip again!!

    Reviewed July 18, 2022

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    Dear Ariff, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim Guest Experience Manager

    Responded July 26, 2022
    Melia Kuala Lumpur
    10.0
    Exceptional
    N. from Malaysia
    Couple
    Melia Guestroom
    Stayed 1 night in March 2022

    Nice hotel”

    Took include breakfast and breakfast was great. Room was clean and spacious. The hotel located opposite of Berjaya Times Square. Just a walking distance to most attractions and shopping mall. The only downside was that guest have to pay for the parking ticket which supposed to be free since we stayed at the hotel. Overall, worth the stay!

    Reviewed June 17, 2022

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    Dear N, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.

    Responded June 17, 2022
    Melia Kuala Lumpur
    10.0
    Exceptional
    Farah from Malaysia
    Couple
    Melia Guestroom
    Stayed 1 night in December 2021

    Best location, Friendly staffs ”

    Location just opposite of Berjaya Times Square. Got a bridge that link into the mall. Very near to Monorail Station (Imbi Station) only 50 metres away. The elevator so nice, quite luxurious, got to see the view outside. Toilet/bathroom not so many amenities. Can see KLCC from my room's window. Certain parts of my body got itchy at night maybe because of the bedsheet. No smart TV and the TV programs are boring. Luggage room service can use up to 24 hrs after checkout and its an extra point! Breakfast buffet is okay. hashbrown is nice :D Overall i satisfied with my stay

    Reviewed January 04, 2022

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    Dear Farah, Thank you for your feedback. With regards of room experience, please rest assured that the constructive measures will be channelled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality.

    Responded January 05, 2022
    Melia Kuala Lumpur
    10.0
    Exceptional
    JAY from Malaysia
    Couple
    Melia Guestroom
    Stayed 1 night in May 2021

    Relax and peace”

    My trip this time couple and business,the room clean and very quiet even though our room view is looking Jalan imbi..just kind remind,pls keep more shower gel and dustbin..only one in bath room,I know bcoz of pandemic u put one,if can put 2 for each room..one in bath and another inside room..others all is ok for me..tq

    Reviewed May 03, 2021

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    Dear JAY, Thank you for taking your valuable time for sharing your stay experience with regards to our excellent newly refurbished room and thank you once again for choosing us, for staying, for trusting us and for coming back to stay with us. With regards of room experience, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. Azlina Kassim/Guest Experience Manager

    Responded May 04, 2021
    Melia Kuala Lumpur
    10.0
    Exceptional
    Noor from Malaysia
    Couple
    Melia Guestroom
    Stayed 1 night in April 2021

    Best service, strategic place & affordable”

    Room is spacious. Clean & comfortable. Price is so affordable. Just that drainage problem in the shower area. I dont know wether it is clogged or something else. Took longer time for water to be drained. But overall, nice stay, will repeat again & definitely recommended

    Reviewed April 10, 2021

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    Dear Noor, With regards of room experience, kindly to informed that the issue has been solved accordingly. We look forward to see you again in near future. Azlina Kassim/Guest Experience Manager

    Responded April 12, 2021
    Melia Kuala Lumpur
    10.0
    Exceptional
    Muhamad from Singapore
    Solo traveler
    THE LEVEL ROOM
    Stayed 1 night in July 2019

    Excellent Stay!”

    Booked the Level Room for a night and everything was just perfect! From a very friendly concierge and staffs, to a clean nice room with access to the club lounge and its superb location had made my stay a real good and memorable one!

    Reviewed July 25, 2019

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    Dear Muhamad, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim Guest Experience Manager

    Responded July 26, 2019
    Melia Kuala Lumpur
    10.0
    Exceptional
    lyly from Malaysia
    Business traveler
    Melia Guestroom
    Stayed 1 night in April 2021

    Excellent receptionist & manager”

    I booked the hotel with wrong date. But the hotel reception & the manager help me to deal with the mistake by dealing with agoda. It really helpful because at that time I am to exhausted to think due to lack of sleep. I'm really grateful for their help. The room was spacious & clean with calm ambient. I will definitely come to melia again.

    Reviewed May 25, 2021

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    Dear lyly, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager

    Responded May 25, 2021
    Melia Kuala Lumpur
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