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Guestroom, Mercure Firenze Centro Hotel in Florence
Classic Room - Guestroom, Mercure Firenze Centro Hotel in Florence
a table that has some food on it, Mercure Firenze Centro Hotel in Florence
a woman sitting in a chair with a laptop, Mercure Firenze Centro Hotel in Florence
a table topped with a vase filled with flowers, Mercure Firenze Centro Hotel in Florence
a woman and a man walking down a hallway, Mercure Firenze Centro Hotel in Florence
Mercure Firenze Centro Hotel

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8.5

Excellent

256 reviews

256 reviews

Housekeeping23
Breakfast9
Shops2
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Via Faenza

70 m

Cenacolo of Fuligno

80 m

Centro Lorenzo de’ Medici

100 m

Florentia

110 m

Diva Shoes

130 m

Popular landmarks
Mercato Centrale - Central Market

190 m

Piazza del Duomo

580 m

Cattedrale di Santa Maria del Fiore

660 m

Galleria dell'Accademia

670 m

Piazza della Signoria

910 m

Closest landmarks
Terravision City Sightseeing

160 m

Pelletteria de Nicola Massimiliano

160 m

Farmacia comunale n°13

170 m

La Bottega del Produttore

180 m

Florence Leather

180 m

Mercure Firenze Centro Hotel

Via Nazionale 21/23 R, Historical Center, Florence, Italy, 50123 - See map

Make your best journey to Florence with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Historical Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gallerie Degli Uffizi. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Florence

Check-in [24-hour]

240 meters to public transportation

Inside city center

190 meters to Mercato Centrale - Central Market

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Bar

Laundry service

This property is in high demand!

7 travelers have booked today.

Value for money8.4
Location rating9.3
Nearest airportFlorence Airport (FLR)
Distance to airport4.9 km

Rooms available at Mercure Firenze Centro Hotel

Excellent
Room comfort & quality

8.4

Superior Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 single bed
Enter dates to see prices
Privilege Room with balcony
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 2 single beds and 1 sofa be...
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Classic Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 queen bed
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Standard Double Room
...
  • Room size: 13 m²/140 ft²
  • Balcony/terrace
  • 1 double bed
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Privilege Classic Room
...
  • Room size: 17 m²/183 ft²
  • Balcony/terrace
  • 1 queen bed
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Privilege Room
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 1 double bed
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Queen Room
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Standard Double Room, 1 Double Bed
...
  • Room size: 14 m²/151 ft²
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Privilege, Room(1 King Bed and 1 Double Sofa Bed)
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Firenze Centro Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Firenze Centro Hotel?

For those who wish to drive their own cars, Mercure Firenze Centro Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge.

Is breakfast offered at Mercure Firenze Centro Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Firenze Centro Hotel. Adults can enjoy breakfast offered with an additional charge of 15 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Mercure Firenze Centro Hotel?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Mercure Firenze Centro Hotel?

Mercure Firenze Centro Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mercure Firenze Centro Hotel?

The closest train, metro, or bus station is Florence Santa Maria Novella Railway Station, 240 m away from Mercure Firenze Centro Hotel.

What restaurants are nearby Mercure Firenze Centro Hotel?

Mercure Firenze Centro Hotel’s neighborhood is Historical Center which includes popular restaurants such as Trattoria Za Za, Paoli and La Menagere.

What popular shopping places are close to Mercure Firenze Centro Hotel?

Mercure Firenze Centro Hotel is located in Historical Center area which features shopping places such as Mercato Centrale - Central Market, Florentia and Diva Shoes.

What are popular attractions near Mercure Firenze Centro Hotel?

Mercure Firenze Centro Hotel is located in Historical Center area, which is famous for attractions such as Gallerie Degli Uffizi, Piazzale Michelangelo and Galleria dell'Accademia.

What popular beaches are close to Mercure Firenze Centro Hotel?

Mercure Firenze Centro Hotel is located in the Historical Center area, which includes Easy Living - Spiaggia sull'Arno.

What popular natural sightseeing spots are close to Mercure Firenze Centro Hotel?

Mercure Firenze Centro Hotel is located within Historical Center, which makes it conveniently close to natural sights including Giardino Torrigiani.

See map

Explore the neighborhood

What people love about Mercure Firenze Centro Hotel

  • 10

    Exceptional
    Cleanliness

    "Room is big & clean."

    Shawn

    |

    December 26, 2022

  • 10

    Exceptional
    Spaciousness

    "Spacious room and clean."

    Nurul

    |

    December 21, 2022

  • 8

    Very good
    Location

    "The hotel is located near the train station and many restaurants available within the area."

    CrisTina

    |

    January 30, 2023

Overall rating:

8.5

Excellent
256 reviews
Cleanliness
8.7
Facilities
7.8
Location
9.3
Read all reviews >
What travelers say they love:
Place is clean and the rooms are spacious.
Tan from Singapore
Family with older children
More about Mercure Firenze Centro Hotel

More about Mercure Firenze Centro Hotel

Mercure Firenze Centro Hotel

Mercure Firenze Centro Hotel is the perfect choice for travelers who want to take in the sights and sounds of Florence. Experience an urban escape in Florence with a stay at Mercure Firenze Centro Hotel, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Florence with a stay at Mercure Firenze Centro Hotel, located merely 1.0 km from Gallerie Degli Uffizi.
Mercure Firenze Centro Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Mercure Firenze Centro Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Mercure Firenze Centro Hotel include special design features like a balcony or terrace. In-room entertainment such as television, is provided for guests in select rooms.
The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Mercure Firenze Centro Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Mercure Firenze Centro Hotel has vending machines for 24-hour available light snacks and/or drinks.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of Piazzale Michelangelo located 1.9 km away, a must-see for anyone visiting Florence. The best way to remember your time in Florence is with a nice gift at Mercato Centrale - Central Market located about 190 m away.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

11 mentions

Housekeeping

10 mentions

Food & Dining

1 mention

Taxi

1 mention

Languages spoken
  • English
  • French
  • Italian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Linens
  • Locker
  • Mini bar
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service

Food and dining

Breakfast options
  • Continental
  • Italian
  • Buffet

Location

Via Nazionale 21/23 R, Historical Center, Florence, Italy, 50123
Exceptional
Location

9.3

Airports
  • Florence Airport (FLR)
    4.9 km 23 min drive
  • Bologna Guglielmo Marconi Airport (BLQ)
    83.8 km
Public transportation
  • Florence Santa Maria Novella Railway Station
    240 m
  • Firenze Statuto Train Station
    1.1 km
Hospital or clinic
  • Farmacia comunale n°13
    170 m
Shopping
  • Mercato Centrale - Central Market
    190 m
Convenience store
  • Sisa Convenience Store
    200 m
Cash withdrawal
  • ATM
    80 m 1 min walk

What's nearby

Popular landmarks
  • Mercato Centrale - Central Market
    190 m
  • Piazza del Duomo
    580 m
  • Cattedrale di Santa Maria del Fiore
    660 m
  • Galleria dell'Accademia
    670 m
  • Piazza della Signoria
    910 m
  • Palazzo Vecchio
    950 m
  • Ponte Vecchio
    1.0 km
  • Gallerie Degli Uffizi
    1.1 km
  • Basilica of Santa Croce
    1.3 km
  • Piazzale Michelangelo
    1.9 km
Nearby landmarks
  • Via Faenza
    70 m
  • Cenacolo of Fuligno
    80 m
  • Centro Lorenzo de’ Medici
    100 m
  • Florentia
    110 m
  • Diva Shoes
    130 m
  • Michelangelo Florentine Leather
    130 m
  • Palazzo dei Congressi
    130 m
  • Valentina Calzature
    140 m
  • City Sightseeing Firenze
    140 m
  • Via dell'Ariento
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Extras
  • Breakfast charge (unless included in room price)15 EUR
The property
  • Non-smoking rooms/floors74 No
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants0
  • Number of rooms 85
  • Most recent renovation2015

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Firenze Centro Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities7.8
Location9.3
Room comfort and quality8.4
Service8.5
Value for money8.4
High score for Florence
Rating
9+ Exceptional (56)
8-9 Excellent (24)
7-8 Very Good (34)
6-7 Good (9)
<6 Below Expectation (10)
Time of the year
Mar - May (32)
Jun - Aug (24)
Sep - Nov (41)
Dec - Feb (36)

Show reviews that mention 

Showing 133 verified guest comments
12345
10.0
Exceptional
Mohsin from United Kingdom
Family with teens
Superior Room
Stayed 3 nights in July 2021

Perfect ”

The perfect location to explore Florence. Staff are super friendly and really helpful. The room is modern and spacious and was more than comfortable for 3 people. The train station is a 2 minute walk and the main sights can be accessed by a pleasant 15 minutes. Highly recommended

Reviewed July 22, 2021

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10.0
Exceptional
Monica from India
Couple
Classic Room
Stayed 3 nights in December 2019

Good stay :)”

Its clean, its nice and decent breakfast and also in the centre of the market.. ideal location

Reviewed October 20, 2020

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10.0
Exceptional
INDIKA from Sri Lanka
Couple
Classic Room
Stayed 4 nights in May 2019

Convenient Location!!!!!!!!!”

Extremely convenient location. Hotel room was very spacious and clean. Breakfast was average but good enough!

Reviewed May 21, 2019

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9.2
Exceptional
Philip from Hong Kong SAR, China
Couple
Classic Room
Stayed 2 nights in May 2019

Excellent location and room.”

5 minutes from train station and highly walkable to most sights . Staff was very welcoming. Room modern, very clean and well appointed.

Reviewed May 19, 2019

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9.2
Exceptional
Vanessa
Couple
Stayed 2 nights in December 2019

Exceptional”

Highly recommend to stay. Big clean comfortable rooms! And good location, just across the train station. And very near the duomo as well!

Reviewed December 31, 2019

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9.2
Exceptional
Ahmet from Turkey
Family with young children
Stayed 2 nights in June 2022

Nice”

Location is perfect perfect and perfect again! Rooms are spacious. Our room was suit and we are pleased with it. Cleaning is good.

Reviewed June 13, 2022

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8.8
Excellent
Tan from Singapore
Family with teens
Stayed 3 nights in December 2019

Satisfied”

Stayed for 4 days. It is conveniently located. Place is clean and the rooms are spacious. Kids and I enjoyed our stay. Will come back again.

Reviewed December 21, 2019

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9.2
Exceptional
Norazlina from Singapore
Family with young children
Superior Room
Stayed 5 nights in December 2018

Good Hotel”

Good location. Clean Hotel. Friendly Staff. Forgo the breakfast.

Reviewed January 27, 2019

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9.2
Exceptional
charbel from Lebanon
Couple
Classic Room
Stayed 1 night in July 2019

Great hotel in florence ”

Location recommended

Reviewed September 14, 2019

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8.0
Excellent
VONG from Macau SAR, China
Solo traveler
Superior Room
Stayed 3 nights in September 2019

Great location, clean and spacious room ”

Great location, 3 minutes walk across the road from the rail station. Clean and spacious room (with a balcony to the back, not great view). Cleanliness of the shower and variety of food served at breakfast is just okay which can be improved for great experience and value for money. However, we are happy for the overall experience was good due to the good location and spacious clean room.

Reviewed September 27, 2019

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8.0
Excellent
Suhwan from South Korea
Family with teens
Classic Room
Stayed 3 nights in February 2019

Everything was good but noiseness.”

Staffs was so kind, 5 min from station, clean. But because the hotel was so close to the main road, it was noisy.

Reviewed February 27, 2019

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7.6
Very good
Ramida from Hong Kong SAR, China
Group
Stayed 2 nights in April 2019

Spacious, well laid out room”

The room is surprisingly big, with lots of stoeage space. Much space for puttuing all our things. Breakfast offers some quality itens.

Reviewed April 25, 2019

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7.2
Very good
Yanning from Singapore
Couple
Stayed 4 nights in December 2018

Good location but lack of facilities ”

We stayed during winter. Good that there’s a heater in the room, but only heater, hence it was hot when we are in the room. We have to open the balcony door every night to let the cold air in, otherwise it feels like we are suffocating any minute. Minus the aircon, the stay was fine, except poor toilet design. The shower screen can’t stop water from making the floor wet.

Reviewed January 04, 2019

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6.8
Good
Swee from Malaysia
Family with young children
Superior Room
Stayed 2 nights in December 2019

Terrible Experience ”

First of all when I check on 27th Dec, I’m attended by a staff-Anina who doesn’t know how to smile. Her facial expression is simply annoying. When I ask for assistance in luggage, she simply throw me a trolley and ask me to deal with it myself. FYI, I got 6 luggage as I’m travelling in a family of 6pax. When I get into my room, I felt it’s too cold and I call the receptionist for assistance(I assume is Anina again). She told me she will call back in 1min and hang up. But she never call back. Then I call again, this time a guy answer. He sarcastically told me the heating will be off from 11pm-6am. I really pissed off with his tune. When I wake up at 7am, the room was still freaking cold then I call again. The same guy told me someone have accidentally switch off in the central control and hence the heating in my room is off. The main dissatisfaction is the attitude of staff who handling all my issue. I don’t feel they care at all.

Reviewed January 22, 2020

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7.2
Very good
Rajiv from United Arab Emirates
Couple
Superior Room
Stayed 3 nights in December 2019

Nice location but staff needs to be friendly ”

Location was bang in city center, close to train station, but breakfast needs to be better and staff needs to be more customer friendly

Reviewed December 09, 2019

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7.6
Very good
ISAURO from Philippines
Family with teens
Classic Room
Stayed 2 nights in April 2019

Good hotel”

Good location too

Reviewed May 07, 2019

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6.4
Good
Ann from Singapore
Couple
Classic Room
Stayed 2 nights in March 2019

Lost an expensive scarf here”

Lost a £190 Burberry scarf at the hotel entrance lobby sofa, and only realized it 2 hrs after checking out. Called the hotel and the first person who picked up straight-up replied that the scarf isnt there without even putting me on hold to check (the sofa area isnt visible from the reception table). Called up a second time and another(?) lady went to check by putting me on hold and said it wasnt there. Requested to check the cctv and they said no cctv at the sofa area even though i saw cctv cameras there. Pity as the staff were initially friendly thruout the stay.

Reviewed March 16, 2019

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7.2
Very good
ISAURO from Philippines
Family with teens
Stayed 2 nights in April 2019

Near train station”

Near bus station too

Reviewed May 07, 2019

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6.0
Mun from Singapore
Couple
Superior Room
Stayed 4 nights in October 2019

Great location & Modern Hotel”

Location is great, walking distance to most sites! Cleanliness can be improved. Aircon gets stuffy in the night. The staff over charged us for the city tax although they offered a refund at check out.

Reviewed October 24, 2019

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2.8
Hendra from Indonesia
Family with teens
Stayed 4 nights in June 2019

Front office problem”

The front office lady is vey impolite and was not able to call the cab/taxi, i already told her twice that i had six big baggage and what came to the hotel is a very small taxi and i needed to wait for approximately 40 minutes for two cabs to arrive to the hotel, i was so lucky that the flight was delayed or else i would have miss my flight.

Reviewed June 17, 2019

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