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Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach

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7.9

Very good

5,608 reviews

5,608 reviews

Housekeeping200
View177
Beach129
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Batu Ferringhi Beach 5.6 km
Cheong Fatt Tze - The Blue Mansion 6.0 km
Penang Fort Cornwallis 6.5 km
Armenian Street 6.6 km
Pinang Peranakan Mansion 6.7 km
Khoo Kongsi 6.8 km
Chew's Jetty 7.2 km
Kek Lok Si Temple 7.8 km
Entopia 9.7 km
Escape Theme Park 9.7 km
Nearby landmarks
Katimbo sbn 230 m
Chinese Swimming Club 280 m
Mount Miriam Hospital 530 m
Penang Avatar Secret Garden 610 m
Thai Pak Koong Temple Tanjung Tokong 650 m
Mount Erskine Peak 770 m
Tesco Tanjung Tokong 910 m
Justlife organic shop 1.1 km
Pepper Estate Playground 1.1 km
Penang Toy Museum 1.1 km

Mercure Penang Beach

505, Jalan Tanjung Bungah, Tanjung Bungah, Penang, Malaysia, 11200 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tanjung Bungah part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Excellent breakfast

Excellent view

Excellent food & dining

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

9 travelers have booked today.

Value for money7.9
Distance to city center7.6 km
Location rating8.1
Nearest airportPenang International Airport (PEN)
Distance to airport18.9 km

Rooms available at Mercure Penang Beach

Excellent
Room comfort & quality

8.6

Superior Room, King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Ocean View, King Bed
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior Suite - Ocean View
...
  • Room size: 56 m²/603 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior Ocean View Twin Room
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 2 semi double beds
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Superior Room with twin beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Deluxe Room Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
Enter dates to see prices
Superior Room
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Superior Two Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
SUITE Executive Suite with 1 King-size Bed, Ocean view
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
DOUBLE Superior Room, Twin Beds
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Penang Beach?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Penang Beach?

For those who wish to drive their own cars, Mercure Penang Beach has a car park on site, as well as additional parking nearby if the first car park is full. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mercure Penang Beach?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Penang Beach. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 43 MYR for adults and 40 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Penang Beach?

Mercure Penang Beach features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Mercure Penang Beach?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Mercure Penang Beach. Small or intimate events like birthday parties and honeymoons can also be accomodated. Wireless internet service is offered to help your event go smoothly.

Can business events be hosted at Mercure Penang Beach?

On-site venues and convenient event services make Mercure Penang Beach an ideal choice for hosting events such as seminars, conferences and meetings. The 4 venues can accommodate up to 500 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Mercure Penang Beach?

Mercure Penang Beach does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Mercure Penang Beach?

Mercure Penang Beach’s neighborhood is Tanjung Bungah which includes popular restaurants such as Lebanon Restaurant, Let's Meat and Restoran Arati Vilas.

What popular shopping places are close to Mercure Penang Beach?

Mercure Penang Beach is located in Tanjung Bungah area which features shopping places such as Katimbo sbn and Tanjung Bungah Market.

What are popular attractions near Mercure Penang Beach?

Mercure Penang Beach is located in Tanjung Bungah area, which is famous for attractions such as Penang Avatar Secret Garden, Penang Toy Museum and Tai Pee Sun Temple.

What popular beaches are close to Mercure Penang Beach?

Mercure Penang Beach is located in the Tanjung Bungah area, which includes Tanjung Bungah Beach.

What popular natural sightseeing spots are close to Mercure Penang Beach?

Mercure Penang Beach is located within Tanjung Bungah, which makes it conveniently close to natural sights including Mount Erskine Peak.

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Explore the neighborhood

What people love about Mercure Penang Beach

  • 8.4

    Excellent

    "Very nice place."

    NUR

    |

    October 16, 2022

  • 7.6

    Very good

    "Choose an ocean view room to entertain yourself!"

    Mira

    |

    October 9, 2022

  • 10

    Exceptional

    "Highly recommended to others who go to Penang."

    Nor

    |

    October 8, 2022

Overall rating:

7.9

Very good
5,608 reviews
Cleanliness
8.3
Facilities
7.8
Location
8.1
Read all reviews >
What travelers say they love:
One of the best locations if looking for a beachfront hotel.
Azlin from Malaysia
Couple
More about Mercure Penang Beach

More about Mercure Penang Beach

Mercure Penang Beach

Do more sightseeing in the famous neighborhoods of Penang with a stay at Mercure Penang Beach. Explore the genuine Penang that most travelers never see, with a stay at Mercure Penang Beach -- located only 6.6 km from Pinang Peranakan Mansion.
Have a hassle-free trip while enjoying the services and amenities offered by Mercure Penang Beach. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Mercure Penang Beach makes it easy to plan your day trips, sightseeing, and more around Penang. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Mercure Penang Beach thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Mercure Penang Beach from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Mercure Penang Beach even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Mercure Penang Beach begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Mercure Penang Beach has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Mercure Penang Beach offers unique recreational opportunities for all guests. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Cool off on hot days by joining water-world activities like fishing. Engage in some easy evening fun with other guests with the hotel's hiking trails.


Around the property

Don't miss out on all that Penang has to offer during your stay at Mercure Penang Beach. Multiple day trip options await you and your travel group close to Mercure Penang Beach, starting with visits to Chew's Jetty located just 7.1 km away. Cheong Fatt Tze - The Blue Mansion is located 5.9 km away, and is one of the most famous tourist spots to visit and photograph.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Beach

172 mentions

Housekeeping

127 mentions

Breakfast

109 mentions

Car Park

92 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fishing
  • Fitness center
  • Hiking
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

The Ombak

  • Cuisine: Asian, International, Malaysian
  • Menu: Buffet, A-la-carte
Location
505, Jalan Tanjung Bungah, Tanjung Bungah, Penang, Malaysia, 11200
Excellent
Location

8.1

Airports

  • Penang International Airport (PEN)
    18.9 km 37 min drive
  • Sultan Abdul Halim Airport (AOR)
    82.2 km

Public transportation

  • Komtar Bus Terminal
    6.4 km
  • Penang Hill Railway Station
    6.7 km

Hospital or clinic

  • Mount Miriam Hospital
    530 m

Shopping

  • Batu Ferringhi Night Market
    5.9 km

Convenience store

  • Happy Mart
    1.0 km

Cash withdrawal

  • ATM
    380 m
What's nearby

Popular landmarks

  • Batu Ferringhi Beach
    5.6 km
  • Cheong Fatt Tze - The Blue Mansion
    6.0 km
  • Penang Fort Cornwallis
    6.5 km
  • Armenian Street
    6.6 km
  • Pinang Peranakan Mansion
    6.7 km
  • Khoo Kongsi
    6.8 km
  • Chew's Jetty
    7.2 km
  • Kek Lok Si Temple
    7.8 km
  • Entopia
    9.7 km
  • Escape Theme Park
    9.7 km

Nearby landmarks

  • Katimbo sbn
    230 m
  • Chinese Swimming Club
    280 m
  • Mount Miriam Hospital
    530 m
  • Penang Avatar Secret Garden
    610 m
  • Thai Pak Koong Temple Tanjung Tokong
    650 m
  • Mount Erskine Peak
    770 m
  • Tesco Tanjung Tokong
    910 m
  • Justlife organic shop
    1.1 km
  • Pepper Estate Playground
    1.1 km
  • Penang Toy Museum
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center7.6 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)43 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 220
  • Room voltage220
  • Year property opened1993
  • Most recent renovation2013
Property announcements

Guest must be 2 doses vaccinated (for Astra Zaneca, Sinovac, Pfizer) up to 14 days before check-in to the hotel.

MYR10 Tourism Fee is applied to Foreign Tourists, payable to hotel upon check-in. This Tourism Fee is exempted for stays between 1 July 2020 to 31 December 2022.

Local Government Fee of MYR3 per room per night is imposed by the City Council of Penang. This payment is not included in the room rate and should be made upon check-in at Mercure Penang Beach. The Local Government Fee will be exempted until 30th June 2022 and will resume starting from 1st July 2022.

Reviews of Mercure Penang Beach from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.3
Facilities7.8
Location8.1
Room comfort and quality8.6
Service7.9
Value for money7.9
High score for Penang
Rating
9+ Exceptional (635)
8-9 Excellent (499)
7-8 Very Good (749)
6-7 Good (269)
<6 Below Expectation (322)
Time of the year
Mar - May (518)
Jun - Aug (447)
Sep - Nov (671)
Dec - Feb (838)
All guests (4,020)
All room types
All languages

Show reviews that mention 

Showing 2,474 verified guest comments
12345
10.0
Exceptional
Ikhwan from Malaysia
Family with young children
Superior Room, King Bed
Stayed 1 night in October 2020

Short Gateway 29-31 Oct 2020”

I am pleased with the service that provided to us from check-in until check-out. On the 1st day, the water pipe inside the toilet burst and it cannot be repaired on the spot, and the management kindly upgraded my room. It was really a kind gesture by the management. Both rooms were clean and spacious. Because it was a peak weekend, they provided a breakfast buffet instead of a food pack even though the choices of food we quite limited. The security at the swimming pool was top notch especially with the covid 19 pandemic nowadays and I am really pleased with it. Overall, it was a enjoyable stayed at the hotel.

Reviewed December 06, 2020

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Dear Ikhwan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ryei Soh Assistant Front Office Manager

Responded January 20, 2021
Mercure Penang Beach
10.0
Exceptional
Nik from Malaysia
Family with young children
Superior Ocean View, King Bed
Stayed 1 night in December 2020

Nice hotel and good location.”

Kinda like the this hotel bcoz of its location, as its in between Batu Feringghi & Georgetown. though the car park is limited, but u can park in the next building and the hotel will pay for it as its claimable. Room was all clean, only thing they need to speed up the cleaning coz some of my relatives have to wait till 4pm before they can checking in. Beach need bit of cleaning up, as so many sea shells on the shore. and pool towel its kinda limited as suppose to 2 towels per room, and there’s no person in charge at the area to get the pool towel. other than that, i think everything is good.

Reviewed December 25, 2020

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Dear Nik, We are very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assure as I will channeled your feedback to housekeeping and public area service so they can take note on your comments regards to the cleanliness and pool station service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryei Soh Assistant Front Office Manager

Responded January 24, 2021
Mercure Penang Beach
10.0
Exceptional
ROY from Malaysia
Family with teens
Superior Room with twin beds
Stayed 2 nights in February 2019

Mercure Penang Beach Hotel”

Checked in during 3rd & 4th days on CNY 2019. This is a very comfortable and clean hotel. it's also near a food court of variety tastes. Gurney drive is just 5-10 mins drive away. Staffs are friendly and helpful, backdoor beach front is amazingly soothing. We met a group of otters in morning beach walk. The hospitality we received exceeded our expectation. The only setback for us is we did not savor the in house restaurant cuisines, the pricing is a factor. Overall, we loved and enjoyed the stays.

Reviewed February 11, 2019

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Dear Roy, Thank you for your feedback. We will share this with the rest of our team. Looking forward to have you back with us! Thank you.

Responded February 15, 2019
Mercure Penang Beach
10.0
Exceptional
Muaz from Malaysia
Family with young children
Superior Room, King Bed
Stayed 2 nights in December 2020

Great experience”

This is my first time staying in mercure hotel.I booked 2 rooms without breakfast as we were hunting for nasi kandar and pasembor. I was looking for a reasonable price hotel with clean, large swimming pool and private beach. And i got all of this at mercure hotel. Despite small bathroom, limited car park spaces, i would't mind at all. my Kids and I spent most of the time at the Beach and pool all day long. The staffs were also nice and responded very quickly to our problwm. I will come back again next time coming to Penang.

Reviewed January 04, 2021

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Dear Muaz, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Stay safe till we meet again! Sincerely, Ryei Soh Assistant Front Office Manager

Responded January 19, 2021
Mercure Penang Beach
9.6
Exceptional
Phui from Malaysia
Family with young children
Superior Room, King Bed
Stayed 2 nights in December 2020

A great staycation”

We are a young family travelling with 2 kids and picked this hotel for its reasonable price, location and proximity to the beach. We really do not expect much but this hotel exceeds our expectations. We arrived at slightly over 1pm and immediately got a room. While the room is basic, it is clean and quite spacious for the standard size. The bathroom is slightly cramp but it is clean and the water pressure is great. Our kids enjoyed the beach very much although we struggled to place our belongings as there were no beach chairs available as it is connected to public beach. The pool is a great size, a little crowded during the day so we went first thing in the morning to beat it. Breakfast is standard but service is good. We can see the Mercure team is coming together to serve their guest at the best they could. The location of this hotel is really great as well, we walked to few nearby eateries. All in this is a wonderful year end staycation for us to beat the Covid blues.

Reviewed December 31, 2020

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Dear Phui, We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryei Soh Assistant Front Office Manager

Responded January 19, 2021
Mercure Penang Beach
10.0
Exceptional
Zhen from Malaysia
Family with young children
Superior Room with twin beds
Stayed 2 nights in January 2019

Pool, Beach, Pool, Beach”

Great place to stay with young children. Very clean resort, good breakkie (must try ckt), easy access to private beach (our key consideration point). Lovely place overall with great staff. We asked to change room when the first room we were in smell off ciggy. :)

Reviewed May 18, 2019

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Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

Responded May 30, 2019
Mercure Penang Beach
10.0
Exceptional
Siti from Malaysia
Family with teens
Superior Suite - Ocean View
Stayed 2 nights in June 2022

Luv this hotel very much...”

Very beautiful scenery.... Beautiful beach in the middle of the bz town. Kids love the pools... Luv morning walk at beach and yet near to Gurney Plaza for movies/shooping getaway. The room is spacious + good kitchenette facilities with microwave. Very helpfull staff and friendly too... Breakfast was good even not much variety + same menu... Also easy access for online food order (grabfood/foodpanda etc.) + also easy access to foodstalls too...

Reviewed June 09, 2022

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Dear Siti, We very much appreciate your comments regarding your stay at Mercure Penang Beach. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Izza Marcom & Admin

Responded July 29, 2022
Mercure Penang Beach
10.0
Exceptional
Helvin from Malaysia
Couple
Superior Room
Stayed 1 night in October 2021

Exceptional”

Could improve on breakfast. There use to be roti canai and char koay teow before, but none now. Nasi lemak was so so.. Sambal has to improve. There was no pastry either. My main turn off was the parking. I had to park at the building beside mercure and after ticket validation i still had to pay rm3. The hotel should absorb the parking fee, as its the hotel which cant provide enough parking for its guests. Overall stay was good but there is still toom for improvement. I miss mercure of pre covid.

Reviewed October 24, 2021

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9.6
Exceptional
MUN from Malaysia
Family with young children
Superior Room, King Bed
Stayed 1 night in June 2019

Would definitely stay here again”

They don't mention it much but the food in the hotel is great! We had our dinner here on the day of arrival after extensive visit around the island. The varieties is excellent where we ordered pizza, vegetarian green curry, and some set dinner. The value is out of this world with generous portion. Coming from KL, we expect to pay a lot more for a lot less food. The breakfast served here is excellent with gourmet jams, especially the orange marmalade made from their orange peel discards. Again, the variety outweighs your stomach capacity. Rooms are clean and nice, beds very comfortable, and the staffs here are friendly and attentive. In my opinion, this is a very cozy hotel suitable for holidays with family.

Reviewed June 09, 2019

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Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

Responded June 14, 2019
Mercure Penang Beach
10.0
Exceptional
Norshahida from Malaysia
Family with young children
Superior Room, King Bed
Stayed 1 night in August 2019

The beach was beautiful ”

The room was clean neat. Even though there was storm that night we did not hear everything from our room. We love the beach. The view was so beautiful.

Reviewed August 12, 2019

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Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

Responded September 24, 2019
Mercure Penang Beach
10.0
Exceptional
Izuan from Malaysia
Family with young children
Superior Room
Stayed 1 night in October 2021

Nice stay! Excellent location! ”

Love everything about this hotel except the beach is a lil bit dirty! They dont really clean the beach. Please hire a cleaner to look after the beach. Dont wait for majlis to clean it!

Reviewed October 20, 2021

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10.0
Exceptional
ary from Malaysia
Family with young children
Superior Ocean View, King Bed
Stayed 1 night in January 2022

The magnificent view!”

When you walk in to check in for this hotel, you will immediately notice nice beach..I got senior citizen with me and young kids as we book 3 ocean view. and the access for this hotel all easy for them to walk and go. the cafe, the beach, swimming pool..even the room. i love this hotel. definitely i will come again.

Reviewed February 05, 2022

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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Responded February 12, 2022
Mercure Penang Beach
10.0
Exceptional
Nurul from Malaysia
Couple
Superior Ocean View Twin Room
Stayed 1 night in November 2020

The Best Ever”

i love this hotel . with friendly staff , the beach , the view , quiet , feel personal . first i stay for 1 night , then i add on another one day just to rest there cause i love it so much . and yeah one of the staff that handle my breakfast , your hardworking attitude make me feel the best 🎈💕🎈

Reviewed November 30, 2020

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Dear Nurul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ryei Soh Assistant Front Office Manager

Responded January 20, 2021
Mercure Penang Beach
10.0
Exceptional
KALAIVANI from Malaysia
Family with young children
Superior Ocean View Twin Room
Stayed 1 night in December 2021

Exceptional”

Perfect staycation with my family. beautiful private beach clean. hotel rooms perfects. very spacious and comfy. breakfast good. and we found the cheapest buffet lunch which was Rm30/per pax.

Reviewed January 03, 2022

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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Responded April 10, 2022
Mercure Penang Beach
10.0
Exceptional
KOK from Malaysia
Family with young children
Superior Room, King Bed
Stayed 1 night in December 2019

Exceptional”

Everything its good here, the breakfast its really best, I would like to stay here again cause their breakfast 👍 ! Housekeeping very nice, when I realize some towel not into my bathroom, they come replace for me in short time. Love the add and pillow, I have gone sleep here.

Reviewed January 16, 2020

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Dear Mr Kok, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

Responded January 21, 2020
Mercure Penang Beach
10.0
Exceptional
Aliana from Malaysia
Family with young children
Superior Room, King Bed
Stayed 1 night in June 2022

Great experience ”

My family enjoyed the time we spent in Mercury Hotel. The hotel is clean & friendly staffs. Pool by the sea side, great experienced with both (pool & sea).

Reviewed June 14, 2022

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Dear Ms Aliana, We very much appreciate your comments regarding your stay at Mercure Penang Beach. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another fantastic journey with us. Sincerely, Izza Marcom & Admin

Responded July 29, 2022
Mercure Penang Beach
10.0
Exceptional
MOHAMMAD from Malaysia
Family with young children
Superior Room, King Bed
Stayed 1 night in May 2022

HARI RAYA SHORT VACAY”

reach at 6pm due to heavy jam from ipoh to penang - room clean and new look - pool ok - beach clean - breakfast ok problem - parking - muslim food around overall ,best stay at penang...

Reviewed May 09, 2022

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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Responded May 15, 2022
Mercure Penang Beach
10.0
Exceptional
NURZAMZARINA from Malaysia
Couple
Superior Ocean View, King Bed
Stayed 1 night in March 2022

A great stay ”

I booked ocean view room and the view was remarkable! Check in was smooth, room was very clean and the view was spectacular. Will definitely return!

Reviewed March 23, 2022

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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Responded March 28, 2022
Mercure Penang Beach
10.0
Exceptional
AMIRANORKISZA from Malaysia
Family with young children
Superior Room, King Bed
Stayed 3 nights in April 2019

Beach at your doorstep”

Chose this hotel because it is much closer to town than Batu Feringghi. We came to Penang via flight, thus relied on Grab. Was given adjoining room with beach view ! Kids were thrilled as beach is just at the hotel doorstep. Clean and not crowded.

Reviewed June 12, 2019

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Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

Responded June 14, 2019
Mercure Penang Beach
10.0
Exceptional
hamidah from Malaysia
Couple
Superior Room, King Bed
Stayed 1 night in December 2020

COMFORTABLE HOTEL ”

Very comfortable bed pillow comforter 5 star facilities, but parking is limited and the arrangement check in so bad due to not enough staff for cleaning room, so late check in waiting for room available, but overall is okay and nice view

Reviewed December 15, 2020

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Dear {name}, Thank you for taking the time to tell us about your experience at the Mercure Penang Beach. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Thank you once again for your continuous support and appreciate for your kind understanding. Stay safe till we meet again! Sincerely, Ryei Soh Assistant Front Office Manager

Responded January 24, 2021
Mercure Penang Beach
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