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Mercure Vung Tau
Mercure Vung Tau
Mercure Vung Tau
Mercure Vung Tau
Mercure Vung Tau
Mercure Vung Tau
Mercure Vung Tau

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8.6

Excellent

493 reviews

493 reviews

View3
Breakfast2
Beach1
See map

9.1

Exceptional

Location rating score

Exceptional location - 440 meters from city center
Parking
FREE
Popular landmarks
Tuong Dai Chua Kito Vua 350 m
Back beach 820 m
Lighthouse 940 m
Vung Tau Light House 950 m
Worldwide Arms Museum 1.7 km
Hon Ba Island 1.8 km
Front Beach 1.9 km
Lam Son Stadium 3.0 km
Duc Me Bai Dau 5.1 km
Long Tan Cross 32.3 km
Nearby landmarks
Pineapple Beach 60 m
Tuong Dai Chua Kito Vua 350 m
Tao Phung Park 510 m
Đồi Con Heo 580 m
Black Pearl Bar 650 m
Nirvana 680 m
Tram Y Te Phuong 2 700 m
Nghinh Phong Cape 730 m
The Small Mountain 750 m
Back beach 820 m
Newly renovated

Mercure Vung Tau

03 Ha Long Street, Ward 2, Vung Tau City, Vietnam, Phường 2, Vũng Tàu, Vietnam, 790000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Phường 2 part of Vũng Tàu, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Vung Tau Light House as well as Front Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

400 meters to Tuong Dai Chua Kito Vua

Check-in [24-hour]

Airport transfer

Private beach

Free Wi-Fi in all rooms!

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Shuttle service

Swimming pool [outdoor]

Private beach

Free Wi-Fi in all rooms!

Luggage storage

Value for money8.5
Distance to city center3 km
Location rating9.1
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport71.6 km

Rooms available at Mercure Vung Tau

Executive King Room Sea View
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Standard Queen Hillside – Across the street
...
  • Room size: 22 m²/237 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Family Room, Sea View - 1 King bed and Bunk bed
...
  • Room size: 52 m²/560 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior room, Hillside - Twin bed
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe room, Sea View - Twin bed
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 2 single beds or 1 single b...
Enter dates to see prices
Executive room, Sea View - Twin bed
...
  • Room size: 48 m²/517 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Superior King Room Hillside – Across the street
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe King Room Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior King Room with Hillside
...
  • Room size: 29 m²/312 ft²
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Vung Tau?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Vung Tau?

For those who wish to drive their own cars, Mercure Vung Tau has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Vũng Tàu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mercure Vung Tau?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Mercure Vung Tau. A selection of food types including western, full american and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 404.25 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Vung Tau?

Mercure Vung Tau features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Mercure Vung Tau?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Mercure Vung Tau. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Mercure Vung Tau?

On-site venues and convenient event services make Mercure Vung Tau an ideal choice for hosting events such as corporate events and meetings. An extensive range of facilities and services including free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Vung Tau?

Mercure Vung Tau does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Mercure Vung Tau?

Mercure Vung Tau’s neighborhood is Phường 2 which includes popular restaurants such as David Pizzeria, Belly's Watering Hole and Good Morning Vietnam.

What popular shopping places are close to Mercure Vung Tau?

Mercure Vung Tau is located in Phường 2 area which features shopping places such as Xom Luoi Seafood Market (Cho Xom Luoi).

What are popular attractions near Mercure Vung Tau?

Mercure Vung Tau is located in Phường 2 area, which is famous for attractions such as Tuong Dai Chua Kito Vua, Lighthouse and Worldwide Arms Museum.

What popular beaches are close to Mercure Vung Tau?

Mercure Vung Tau is located in the Phường 2 area, which includes Pineapple Beach, Vong Nguyet Beach (Bãi Vọng Nguyệt) and Vung Tau View Point.

What popular natural sightseeing spots are close to Mercure Vung Tau?

Mercure Vung Tau is located within Phường 2, which makes it conveniently close to natural sights including The Small Mountain and Tao Phùng.

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See map

Explore the neighborhood

What people love about Mercure Vung Tau

  • 10

    Exceptional
    Location

    "A nice location, all included services, nice facilities, beach front and a decent restaurant are all you can find at Mercure Vung Tau."

    Huy

    |

    October 21, 2022

  • 10

    Exceptional

    "Friday and Saturday morning breakfast were five star during our stay."

    Kane

    |

    October 14, 2022

  • 8

    Very good

    "To me, this is the best one here."

    Kien

    |

    September 4, 2022

Overall rating:

8.6

Excellent
493 reviews
Cleanliness
9.1
Facilities
8.6
Location
9.1
Read all reviews >
What travelers say they love:
Clean, room services so good.
Nguyen from Vietnam
Family with older children
More about Mercure Vung Tau

More about Mercure Vung Tau

Mercure Vung Tau

Check out all the many sightseeing choices in Vũng Tàu when you stay at Mercure Vung Tau, which puts you close to all the famous landmarks. Enjoy more possibilities on your vacation at Mercure Vung Tau, with its convenient location just 940 m from the Vung Tau Light House.
Enjoy all that Mercure Vung Tau has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Vũng Tàu is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Mercure Vung Tau. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Mercure Vung Tau provide guests with a range of amenities to ensure a restful night. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and bottled water are provided in some guestrooms.


Dining and things to do

Every day at Mercure Vung Tau begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Mercure Vung Tau. A beach that's accessible right from the hotel puts you close to the ocean during your stay. Don't forget to make a visit or two to the hotel's pool. At Mercure Vung Tau, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Vũng Tàu. Be sure to visit Tuong Dai Chua Kito Vua located 350 m away, an item on every checklist of those who travel to Vũng Tàu. Be sure to stop by Lighthouse located 930 m away, one of the most famous of all local landmarks.

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Amenities and facilities
Excellent
Facilities

8.6

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Pool with view
  • Private beach
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couples only
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by stairs
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • High chair
  • In-room safe box
  • Ironing facilities
  • Locker
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shared bathroom
  • Shower
  • Shower chair
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Breezes Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
03 Ha Long Street, Ward 2, Vung Tau City, Vietnam, Phường 2, Vũng Tàu, Vietnam, 790000
Exceptional
Location

9.1

Airports

  • Tan Son Nhat International Airport (SGN)
    71.6 km 2.3 hour drive
  • Can Tho International Airport (VCA)
    152.4 km

Public transportation

  • Vung Tau Bus Terminal
    2.7 km

Hospital or clinic

  • Tram Y Te Phuong 2
    700 m

Convenience store

  • Circle K
    1.6 km

Cash withdrawal

  • ATM
    1.9 km
What's nearby

Popular landmarks

  • Tuong Dai Chua Kito Vua
    350 m
  • Back beach
    820 m
  • Lighthouse
    940 m
  • Vung Tau Light House
    950 m
  • Worldwide Arms Museum
    1.7 km
  • Hon Ba Island
    1.8 km
  • Front Beach
    1.9 km
  • Lam Son Stadium
    3.0 km
  • Duc Me Bai Dau
    5.1 km
  • Long Tan Cross
    32.3 km

Nearby landmarks

  • Pineapple Beach
    60 m
  • Tuong Dai Chua Kito Vua
    350 m
  • Tao Phung Park
    510 m
  • Đồi Con Heo
    580 m
  • Black Pearl Bar
    650 m
  • Nirvana
    680 m
  • Tram Y Te Phuong 2
    700 m
  • Nghinh Phong Cape
    730 m
  • The Small Mountain
    750 m
  • Back beach
    820 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Airport transfer fee2100000 VND
  • Distance from city center3 km

Extras

  • Breakfast charge (unless included in room price)404.25 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 80
  • Room voltage220
  • Year property opened2008
  • Most recent renovation2020

Parking

  • Daily parking fee0 VND
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

A negative COVID-19 test no more than 3 days old must be presented upon check-in; otherwise check-in may be refused.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Reviews of Mercure Vung Tau from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.6
Location9.1
Service8.6
Value for money8.5
High score for Vũng Tàu
Rating
9+ Exceptional (44)
8-9 Excellent (9)
7-8 Very Good (8)
6-7 Good (2)
<6 Below Expectation (8)
Time of the year
Mar - May (15)
Jun - Aug (27)
Sep - Nov (17)
Dec - Feb (12)
All guests (191)
All room types
All languages
Showing 71 verified guest comments
1234
10.0
Exceptional
Khánh from Vietnam
Couple
Family Room, Sea View - 1 King bed and Bunk bed
Stayed 2 nights in December 2021

Highly recommended!!”

I booked a family room since the double one was sold out. Everything was perfect from room services to the food, the sunset view from balcony and swimming pool

Reviewed December 22, 2021

See room deals

9.6
Exceptional
Mark from Vietnam
Solo traveler
Deluxe King Room Sea View
Stayed 4 nights in October 2020

Relaxing break ”

spent four nights here and couldn't fault it. More than adequate breakfast. Very friendly staff. My room had a lovely view over the sea and the fact that the rooms were newly refurbished was also a bonus. Would recommend

Reviewed October 26, 2020

See room deals

Dear Mr. Mark, Thank you for staying at Mercure Vung Tau and sharing this beautiful review. We are delighted to know how satisfied you are with your stay at Mercure Vung Tau. It makes us really glad to read your compliments about our staff and lovely view from your room, It was a pleasure to get your recommendation and we very much look forward to welcoming you back in close future. With warm regards, Duyen Nguyen (Ms) Guest Relations Supervisor

Responded November 03, 2020
Mercure Vung Tau
9.2
Exceptional
Truong from Vietnam
Couple
Executive King Room Sea View
Stayed 2 nights in April 2020

Hotel new, clean, good staffs, good area”

A special in Mecure Vung Tau they have sea swimming pool water.... you can enjoy sea water in safe way and amazing. Staff very friendly and helpful. I booked room with seaview and bacony in seaside, great enjoyable when wake up in font of beach and windy.. i will be back soon.

Reviewed May 08, 2020

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Dear Ms.Truong Thi Ngoc Tuyet, It is an honor to welcome you to Mercure Hotel and we cannot be happier than we are now reading your reviews. We take great pride to know that you enjoyed every moment with the premium comfort at the hotel. On behalf of Mercure Hotel community, we would like to thank you for taking the time to share your recent experience. We are happy to know that the infinity pool and Rock pool made a wonderful difference to your stay. We will surely share your kind words to our team who delivered the greatest service and passion to take care of the smallest details to increase your satisfaction during your staying. We are also glad to find that you immersed yourself with the premium comfort of the room. At Mercure Hotel, each room is thoughtfully designed to deliver a sense of relaxing and fresh environment for our valued guest. Once again, thank you for your continued trust. We are looking forward to welcoming back soon in the nearest future. Best regards, Mai Tran

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Mercure Vung Tau
10.0
Exceptional
David from Australia
Family with young children
Deluxe King Room Sea View
Stayed 2 nights in February 2021

The Best”

The best place to stay in Vung Tau!

Reviewed February 08, 2021

See room deals

Xin Chao David, Thank you for staying at Mercure Vung Tau and for this wonderful review. We are so happy to know that you had a good stay with us and everything met your expectation. We look forward to welcoming you back soon and hope your next stay will be as pleasant as the previous stay. Sincerely, Duyen Nguyen (Ms) Guest Relations Supevisor

Responded April 22, 2021
Mercure Vung Tau
9.2
Exceptional
James from United States
Couple
Superior King Room Hillside – Across the street
Stayed 2 nights in January 2020

Really an enjoyable relaxing stay.”

We would have stayed longer but their weekend rates were 5 times higher than week day rates so we took what we could afford.

Reviewed January 08, 2020

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Xin Chào Mr/Mrs. James, It was great to have the opportunity to host you during your trip to Vung Tau City. On behalf of Mercure community, we would like to thank you for sharing your feelings with us! We are very glad to be able to live up to your expectations on the facilities of the hotel as well as attentive delivered service. Once again, thank you for your continued trust. We hope to have the opportunity of serve you again in the nearest future. Best regards, Duyen NGUYEN (Ms.) Guest Relation Supervisor.

Responded August 27, 2020
Mercure Vung Tau
9.2
Exceptional
Ramona from Vietnam
Solo traveler
Standard Queen Hillside – Across the street
Stayed 2 nights in November 2020

Exceptional”

Beautiful location, nice gym, new rooms. Totally willing to cater to dietary restrictions. Much nicer than other Mercures!

Reviewed November 27, 2020

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Xin Chao Ramona, Thank you for staying at Mercure Vung Tau and sharing your experiences with us. We are extremely delighted to know how satisfied you are with your stay at Mercure VungTau. We look forward to welcoming you back soon and hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Responded November 28, 2020
Mercure Vung Tau
8.8
Excellent
Nguyen from Vietnam
Family with teens
Deluxe King Room Sea View
Stayed 1 night in May 2020

Will back, but need changes”

Hotel is new after changed owner, room are confortable. clean, room services so good. But breakfast buffet free for morning so terrible. food so salty, and cold.

Reviewed May 10, 2020

See room deals

Dear our valued guest, It was great to have the opportunity to host you during your trip to Vung Tau City. On behalf of Mercure community, we would like to thank you for sharing your feelings with us! We are very happy to be able to live up to your expectations on the facilities of the hotel as well as attentive delivered service. Besides, we are highly appreciate your feedback on the quality of the morning buffet which has been duly noted. Please be rest assured that we will take actions on this matter to avoid any reoccurrences. Once again, thank you for your continued trust. We hope to have the opportunity of serve you again in the nearest future. Best regards, Tran Xuan Mai

Responded May 15, 2020
Mercure Vung Tau
9.2
Exceptional
Tuan from Vietnam
Family with young children
Deluxe King Room Sea View
Stayed 2 nights in June 2020

Good”

Recommended to a family with children

Reviewed November 15, 2020

See room deals

Xin Chao Tuan, Thank you for staying at Mercure Vung Tau and for your recommendation. We are glad to know that our hotel met your expectations and overall you had a good stay with us. We look forward to welcoming you back soon and hope your next stay will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Responded November 23, 2020
Mercure Vung Tau
8.4
Excellent
Yang from Singapore
Couple
Deluxe King Room Sea View
Stayed 2 nights in July 2022

Excellent!”

Pro: Private beach for guest, and not crowded. Hotel staff are friendly and helpful. Con: No lift, I’m staying at 3rd floor and have to carry down all our baggage (heavy) when check out. Nevertheless, the overall experience was Excellent & my GF love this hotel alot.

Reviewed July 11, 2022

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8.4
Excellent
Dennis from Sweden
Group
Standard Queen Hillside – Across the street
Stayed 1 night in November 2020

Good hotel”

Very nice but sadly reception is useless and rude. Tried to ask about free shuttle which was advertised on their Facebook page, but don't have. When asking for help to book bus they were only pushing for private car, refusing to do their job and help to satisfy customers. Extremely unprofessional.

Reviewed November 24, 2020

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XIn Chào Dennis, Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Responded November 28, 2020
Mercure Vung Tau
8.8
Excellent
Xuan from Vietnam
Family with young children
Family Room, Sea View - 1 King bed and Bunk bed
Stayed 2 nights in June 2022

Dirty beach”

Rubbish from somewhere delivered to this place, especially by late afternoon when the tide is low.

Reviewed June 19, 2022

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8.0
Excellent
Allan from Denmark
Group
Deluxe King Room Sea View
Stayed 1 night in July 2020

Very good”

Great rooms!!! , just lacking of a outdoor furniture balcony set, like a tall outdoor bar/Cafe set or 2 lounge chairs with a small table. Good service from the management team. Nice outdoor dining and lounge area Can be a little noisy from the road next to the hotel or nearby karaoke party. Overall a good place to stay for a weekend, as I have done a few time now.

Reviewed July 13, 2020

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Xin Chao Allan, Thank you for your stay at Mercure Vung Tau and sharing your experiences with us. We highly appreciate your positive feedback about our team and services, beside that we also apologize for lacking of outdoor furniture in balcony and the noise from outside. We look forward to welcoming you back again and your stay will be more pleasant than the previous one. Next time if you have any request during your stay, please don't hesitate to contact us. Sincerely, Duyen Nguyen (Ms.) Guest Relation Supervisor

Responded August 28, 2020
Mercure Vung Tau
7.6
Very good
Nhi from Vietnam
Family with teens
Deluxe King Room Sea View
Stayed 2 nights in February 2022

Good service”

Staffs are friendly, helpful, esoecially Ms Kim Duyen is so professional, she's so nice, helpful, . Breakfast with manu options and delicious!

Reviewed February 07, 2022

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7.2
Very good
Allan from Denmark
Couple
Standard Queen Hillside – Across the street
Stayed 1 night in January 2021

Good..but serious construction noise next door 😑”

Paying 3 mill vnd /night and you're not told up front about the construction hell going on next door is really REALLY disappointing.. this will make us all considering changing hotel next time we go to vung tau with customers, the company, with family and friends.

Reviewed January 10, 2021

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Xin Chao Allan, Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We truly sorry for this inconvenience during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Responded April 13, 2021
Mercure Vung Tau
7.2
Very good
Wilhelm from Germany
Couple
Standard Queen Hillside – Across the street
Stayed 1 night in January 2021

Nice Hotel”

We come back!

Reviewed July 13, 2022

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10.0
Exceptional
Phan from Vietnam
Couple
Standard Queen Hillside – Across the street
Stayed 1 night in July 2020

Exceptional”

Good

Reviewed July 15, 2020

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Xin Chao Phan, Thank you for staying at Mercure Vung Tau and sharing your experience with us. We are glad that the hotel met your expectations and overall you had a good stay. We look forward to welcoming you back soon and hope your stay will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms.) Guest Relation Supervisor

Responded August 28, 2020
Mercure Vung Tau
10.0
Exceptional
NGOC from Vietnam
Couple
Standard Queen Hillside – Across the street
Stayed 1 night in November 2020

good”

good

Reviewed January 11, 2021

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Xin Chao Ngoc, Thank you for choosing us for your recently stay and spending your time to rate for us. We are extremely delighted to know how satisfied you are with your stay at Mercure Vung Tau. We look forward to welcoming you back again and hope your next stay will be as pleasant as the previous stay. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Responded April 22, 2021
Mercure Vung Tau
10.0
Exceptional
Huy from Vietnam
Family with young children
Family Room, Sea View - 1 King bed and Bunk bed
Stayed 1 night in October 2022

Fantastic Staffs”

As a family with young children, we always find it more difficult to travel than when we were couple or single. A nice location, all included services, nice facilities, beach front and a decent restaurant are all you can find at Mercure Vung Tau. You get what you pay here. Will come back

Reviewed October 21, 2022

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10.0
Exceptional
Kane from Vietnam
Couple
Executive King Room Sea View
Stayed 1 night in October 2022

Great stay”

Previous reviews about small breakfast must have been during renovations (now finished) or midweek perhaps. Friday and Saturday morning breakfast were five star during our stay. Only complaint is there was no cushions for most of the outdoor furniture

Reviewed October 15, 2022

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Xin Chao Kane, We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, we really sorry for the inconvenience about the cushion set-up. However, because this time is raining season. Rain can come suddenly, so we could not set up in advance. Hope you understand for us. We can assist you for set up or any assistance if you require, just contact us in the next stay. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Assistant Guest Relations Manager

Responded October 20, 2022
Mercure Vung Tau
8.0
Excellent
Kien from Australia
Business traveler
Deluxe King Room Sea View
Stayed 2 nights in September 2022

Mercure Vung Tau”

I spent 2 nights at this my favourite hotel in Vung Tau. To me, this is the best one here. Mercure VT has an elegant and colonial design, on the water and gets the best ocean view. If you are lucky enough, you may get a Delux ocean view room with a large balcony. If you travel with kids, this hotel is a rare one where your kids may run/play on the lawn!

Reviewed September 04, 2022

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Xin Chào Kien, We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Assistant Guest Relations Manager

Responded September 20, 2022
Mercure Vung Tau
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