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Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment

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8.8

Excellent

871 reviews

871 reviews

Housekeeping28
Breakfast11
Swimming Pool5
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Quilts

80 m

CORNER boutique Saigon

90 m

Cepage

90 m

Sheridan's Irish House

100 m

Heart of Darkness

100 m

Popular landmarks
Saigon Opera House (Ho Chi Minh Municipal Theater)

490 m

A O Show - Lune Production

510 m

Saigon Notre Dame Cathedral

570 m

Central Post Office

690 m

Ho Chi Minh Squares

1.0 km

Closest landmarks
Westcoast Dental

30 m

Wild Horse Saloon

130 m

Reda

180 m

Infant Hospital 2

190 m

Blue Gecko Bar

200 m

Norfolk Mansion - Luxury Serviced Apartment

17-19-21 Ly Tu Trong Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Ho Chi Minh City

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "A negative COVID-19 test no more than 72 hours old must be presented upon check-in; otherwise check-in may be refused."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Sauna

Swimming pool [outdoor]

Luggage storage

Hot tub

Your dates are popular among travelersUsers are booking a place in Ho Chi Minh City every 10 minutes on Agoda.com
Value for money8.6
Distance to city center1 km
Location rating9.0
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.5 km

Rooms available at Norfolk Mansion - Luxury Serviced Apartment

Excellent
Room comfort & quality

9

2 Bedroom Deluxe
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
Penthouse
...
  • Room size: 250 m²/2691 ft²
  • City view
  • 1 king bed & 1 double bed &...
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Penthouse Apartment
...
  • Room size: 250 m²/2691 ft²
  • Outdoor view
  • 1 single bed & 1 king bed &...
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2 Bedroom premier
...
  • Room size: 109 m²/1173 ft²
  • City view
  • 1 king bed and 1 double bed
Enter dates to see prices
Three-Bedroom Apartment
...
  • Room size: 130 m²/1399 ft²
  • Outdoor view
  • 1 single bed & 1 king bed &...
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3 Bedroom Executive Apartment
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 1 king bed & 1 double bed &...
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One-Bedroom Apartment
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 king bed
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Studio
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
One Bedroom
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Studio
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Norfolk Mansion - Luxury Serviced Apartment?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1270500 USD. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. Parking is available for a fee of 10 USD per day. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the serviced apartment can arrange car rental for you.

Is breakfast offered at Norfolk Mansion - Luxury Serviced Apartment?

Start your mornings right, with the continental and buffet breakfast options offered at Norfolk Mansion - Luxury Serviced Apartment. Adults can enjoy breakfast offered with an additional charge of 12.5 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment is located in District 1, famous for good restaurants such as Shang Palace - Cantonese Restaurant, La Hostaria and Le Terroir.

What popular shopping places are close to Norfolk Mansion - Luxury Serviced Apartment?

Located in the District 1 area, Norfolk Mansion - Luxury Serviced Apartment is close to great shopping choices like Ben Thanh Market, Benthanh Street Food Market and Vincom Center.

What are popular attractions near Norfolk Mansion - Luxury Serviced Apartment?

Guests at Norfolk Mansion - Luxury Serviced Apartment can easily visit Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral located in the District 1 area.

What popular natural sightseeing spots are close to Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment is located in the District 1 area, which is famous for natural sightseeing destinations such as Can Gio Mangrove Biosphere Reserve and TransOcean.

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Explore the neighborhood

What people love about Norfolk Mansion - Luxury Serviced Apartment

  • 9.6

    Exceptional
    Cleanliness

    "Very clean, quiet, and safe."

    Leonard

    |

    August 28, 2022

  • 9.2

    Exceptional

    "We love staying at your place"

    Tai

    |

    January 13, 2020

  • 10

    Exceptional
    Staff 

    "Fabulous staff."

    Thanh

    |

    January 9, 2020

Property ranking|Compared to 4,357 Ho Chi Minh City properties
See all rankings
Room comfort score
9/10
Room size
111 sqm.
Service score
9.2/10
Cleanliness score
9.1/10
Better than
99
%
of Ho Chi Minh City properties
Bigger than
99
%
of Ho Chi Minh City properties
Better than
97
%
of Ho Chi Minh City properties
Better than
97
%
of Ho Chi Minh City properties
Overall rating:

8.8

Excellent
871 reviews
Cleanliness
9.1
Facilities
8.6
Location
9.0
Read all reviews >
What travelers say they love:
The property is immaculate and very well serviced.
Patricia from Australia
Group
More about Norfolk Mansion - Luxury Serviced Apartment

More about Norfolk Mansion - Luxury Serviced Apartment

Norfolk Mansion - Luxury Serviced Apartment

Norfolk Mansion - Luxury Serviced Apartment is the perfect choice for travelers who want to take in the sights and sounds of Ho Chi Minh City. Experience an urban escape in Ho Chi Minh City with a stay at Norfolk Mansion - Luxury Serviced Apartment, with its exceptional location right in the city center.
Norfolk Mansion - Luxury Serviced Apartment offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Exploring Ho Chi Minh City is made even more convenient with the car hire services available at the serviced apartment.
If you plan to arrive by car, you'll appreciate the serviced apartment's available parking, right on-site. The serviced apartment provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the serviced apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Norfolk Mansion - Luxury Serviced Apartment is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Norfolk Mansion - Luxury Serviced Apartment include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Norfolk Mansion - Luxury Serviced Apartment. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment.
Norfolk Mansion - Luxury Serviced Apartment offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the salon and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.
Have some easy fun without traveling far, while playing yoga room at Norfolk Mansion - Luxury Serviced Apartment. Have fun with your friends or family, or even meet new people at the library, games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore Ho Chi Minh City while in the city. Experience local culture through architecture at Central Post Office located 680 m away. The best way to remember your time in Ho Chi Minh City is with a nice gift at Ben Thanh Market located about 1.1 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
This serviced apartment scores higher than 97% of the city's accommodations for cleanliness.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Ho Chi Minh City.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

26 mentions

Breakfast

20 mentions

Swimming Pool

9 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Hot tub
  • Sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas

Dining, drinking, and snacking

  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids facilities
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Rental car

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Coffee/tea maker
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Internet access – LAN
  • Internet access – wireless
  • Mini bar
  • Refrigerator
  • Satellite/cable channels
  • Telephone
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

Terrazzo Cafe

  • Cuisine: Asian, International, Vietnamese
  • Menu: Buffet, A-la-carte

Shang Palace

  • Cuisine: Cantonese
  • Menu: Buffet
Location
17-19-21 Ly Tu Trong Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam
Excellent
Location

9

Airports

  • Tan Son Nhat International Airport (SGN)
    6.5 km 26 min drive
  • Can Tho International Airport (VCA)
    133.6 km

Public transportation

  • Saigon Railway Station
    3.0 km 19 min drive
  • Ben Xe Mien Dong Bus Station
    3.8 km 17 min drive

Hospital or clinic

  • Westcoast Dental
    30 m

Shopping

  • Ben Thanh Market
    1.2 km

Convenience store

  • Family Mart
    120 m 1 min drive

Cash withdrawal

  • ATM
    110 m 6 min walk
What's nearby

Popular landmarks

  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    490 m
  • A O Show - Lune Production
    510 m
  • Saigon Notre Dame Cathedral
    570 m
  • Central Post Office
    690 m
  • Ho Chi Minh Squares
    1.0 km
  • The Independence Palace
    1.0 km
  • Bitexco Financial Tower
    1.1 km
  • Ben Thanh Market
    1.2 km
  • War Remnants Museum
    1.3 km
  • Cu Chi Tunnels
    36.7 km

Nearby landmarks

  • Westcoast Dental
    30 m
  • Quilts
    80 m
  • CORNER boutique Saigon
    90 m
  • Cepage
    90 m
  • Sheridan's Irish House
    100 m
  • Heart of Darkness
    100 m
  • Institute of Cultural Exchange with France
    130 m
  • Wild Horse Saloon
    130 m
  • Veggy's
    160 m
  • Fronline Gallery
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.
  • Children from 6 - 11 years old will be charged VND 140,000 for breakfast per day.
  • All surcharges do not include taxes. Please contact the property for more information.
  • Children 12 years and over are considered as adults and must use an extra bed with an additional fee. Please contact the property directly for more information. The rate is inclusive of buffet breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1270500 USD
  • Distance from city center1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)12.5 USD

The property

  • Number of floors15
  • Number of restaurants2
  • Number of rooms 126
  • Room voltage220
  • Year property opened1998

Parking

  • Daily parking fee10 USD
Property announcements

Children 6 - 11 years old will be charged VND 140,000 for breakfast per night per child when using existing bed.

Children 12 years old and above will be considered as adults. Extra-bed is required and charged VND 1,250,000 per night per person per extra-bed. The rate is inclusive of buffet breakfast.

A negative COVID-19 test no more than 72 hours old must be presented upon check-in; otherwise check-in may be refused.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

An additional charge will be required for use of the rapid test.

Reviews of Norfolk Mansion - Luxury Serviced Apartment from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.6
Location9.0
Room comfort and quality9.0
Service9.2
Value for money8.6
High score for Ho Chi Minh City
Rating
9+ Exceptional (222)
8-9 Excellent (78)
7-8 Very Good (55)
6-7 Good (9)
<6 Below Expectation (11)
Time of the year
Mar - May (86)
Jun - Aug (93)
Sep - Nov (85)
Dec - Feb (111)
All guests (746)
All room types
All languages

Show reviews that mention 

Showing 375 verified guest comments
12345
10.0
Exceptional
Mishaela from United States
Couple
Studio
Stayed 1 night in October 2019

Conveniently located luxury apartment building”

We went to Vietnam for a wedding and we needed a home base that was roomier so we could share with a friend and thus split the cost. This fit the bill perfectly! The staff was amazing and accommodating, the apartment was huge (almost gratuitously so), it was always kept clean and the fridge was restocked multiple times a day, room service was fantastic, the free breakfast was tasty, and the laundry service was quick and reliable. We also ended up being a popular hangout location because of the size of the apartment and the fact that there was plenty of room for a large gathering. There are so many great restaurants and such in the immediate vicinity and a number of sights in district 1 are well within walking distance (or a short grab ride). Only complaint is that our neighbor, who must actually live there, started playing piano early and played the same song for about 3 hours. She played beautifully, but it was a little much for vacation.

Reviewed November 04, 2019

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Dear Mishaela, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City and for taking the time to share your experiences about us on Agoda.com We are delighted to read that you, your family and your friends enjoyed our services and facilities in our spacious apartment as well as the room service, laundry, and tasty breakfasts not to mention our central location where you had Saigon's many attractions all within walking distance. Thank you for the lovely way you address your complaint about the piano. We wish you had let us know about so that we could have advised them to play during less sensitive hours. Once again, thank you very much for your excellent feedback and we all look forward to welcoming you, your family and friends back soon at Norfolk Mansion! On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

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Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Michael from Indonesia
Family with teens
2 Bedroom Premier
Stayed 6 nights in June 2019

Excellent hotel/apartment”

Very friendly staff, clean apartment, comfortable and spacious, good value for the money, thoroughly enjoyed our stay here and will stay there again if we visit

Reviewed June 18, 2019

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Dear Michael, Warm greetings from the Norfolk Mansion! Thank you for choosing the Norfolk Mansion as your home in HCM and for your very nice review. We are pleased to hear that the services provided by our associates and the comforts of our accommodations exceeded your expectations. We loved having you as our guest, and it's our pleasure to serve you at our property. Once again thank you very much for your excellent feedback, and we hope to have the opportunity to welcome you back on a future visit. On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

Responded July 01, 2019
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
JAEKYUNG from South Korea
Family with teens
2 Bedroom Premier
Stayed 2 nights in December 2018

Very clean and convenient”

The staff were very nice and informative. Breakfast was excellent and swimming pool and gym were great.

Reviewed January 06, 2019

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Dear JAEKYUNG, Warm greetings from Norfolk Mansion! Thank you so much for taking the time to share your recent experience at Norfolk Mansion and for giving us an excellent rating on Agoda. We are delighted to know that you enjoyed our services and facilities. That is our pleasure to have you at our property. Thank you, and we look forward to welcoming you back to Norfolk Mansion soon! On behalf of our Norfolk team! Dennis Huynh (Mr.) Assistant Guest Relations Manager

Responded January 10, 2019
Norfolk Mansion - Luxury Serviced Apartment
9.6
Exceptional
Patrick from United States
Family with teens
2 Bedroom Deluxe
Stayed 5 nights in April 2019

A Better Value than Hotel Suites”

Although I love the aura of the old hotels in Saigon (Caravelle, Rex, Grand, Continental, and Majestic), and usually find a good buy on a suite with them, I could not find sypuch this time, so I decided to try Norfolk Mansions. Very glad I did. Much more spacious than hotel suites and includes a kitchen. The trade-off is that your room-included breakfast is much more rudimentary (but quite acceptable) than the huge buffet breakfasts offered by hotels. In addition, the welcoming fruit basket at the apartel is nothing compared to those at the hotels. But I think the trade-off worthwhile if the Norfolk Mansions is offering a good rate, as I found. I would do it again. 😍

Reviewed April 26, 2019

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Dear Patrick, Warm greetings from Norfolk Mansion! Thank you for choosing the Norfolk Mansion during your visit to HCM City! Hopefully, you had a pleasant stay with us at Norfolk Mansion. We are regret to learn that our breakfast has limited selections on the buffet, but you know we are serving the continental breakfast & some traditional hot foods. Fortunately, it is still meet your expectation. Thank you for your valuable feedback which will help us improve our services better day by day. We loved having you as our guest, and it's our pleasure to serve you at our property. Once again thank you very much for your valuable feedback, and we hope to have the opportunity to welcome you back on a future visit. On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

Responded May 02, 2019
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Lee from Malaysia
Family with teens
2 Bedroom Premier
Stayed 4 nights in February 2019

Exceptional”

The rooms are huge and very clean. The staffs are very helpful and informative. Very good hospitality. The breakfast is great too!

Reviewed February 14, 2019

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Dear Lee, Wishing you a good day! Thank you for having chosen Norfolk Mansion as your home away from home in HCM city and for taking the time to give us your positive review on Agoda.com We are glad to know that you enjoyed our services and facilities. It is our pleasure to have you at Norfolk Mansion. Once again thank you so much, and we look forward to welcoming you back soon. On behalf of our Norfolk team! Cuong-Huynh Tan (Mr.) Assistant Guest Relations Manager

Responded February 14, 2019
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Sarah from Australia
Couple
Studio
Stayed 1 night in September 2019

Excellent stay”

We just stayed for one night and it was great - location was good, lots of food around, staff were lovely and great pool facilities.

Reviewed October 01, 2019

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Dear Sarah, Warm greetings from Norfolk Mansion! First of all, Thank you for having chosen Norfolk Mansion as your family home in HCM City and for taking the time to share your experiences about us on Agoda.com Oh wow! We cannot thank you enough for your kind comments you wrote. We are happier to know that you had a pleasant stay with enjoyed our friendly services and facilities as well as our central location. It was a great pleasure to serve you and your family here at Norfolk Mansion. Once again, thank you very much for your encouraging feedback, and I will share it with our entire team to motivate them to be a more prosperous and excellent performance at work. We look forward to welcoming you and your family back soon! On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

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Norfolk Mansion - Luxury Serviced Apartment
9.6
Exceptional
Koray from United States
Solo traveler
Studio
Stayed 2 nights in May 2019

nice apartment good location”

pros very clean room bed comfortable home like feeling staff very nice gym great location excellent near the center cons maybe its my bad luck but a/c positioning right over bed not good if u keep it on u can get sick if you turn it off hot con also some very loud construction during day time and i was jet lagged sleeping during day also hallways are not air conditioned

Reviewed May 23, 2019

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Dear Koray, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion while you visit HCM City and for taking the time to give us your warm feedback about our services and location. We are delighted to know that you enjoyed spacious accommodation, our location and the staff at Gym club had good performances which make you comfortable during your time stay with us. We also regret to learn that the air-conditioner positioning in your room. For those sensitive to this we have other rooms differently configured where this would not be a problem. Next time please just advise us of your preference and we will do our utmost to accommodate you. We are sorry to learn that some noise from a neighboring construction was audible, with the air-con switched off, that made your sleep uncomfortable. Once again, thank you very much for your valuable feedback, it's will help us to serve you better for your next time here at Norfolk Mansion. Dennis Huynh (Mr.)

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Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Kim from United States
Family with teens
2 Bedroom Premier
Stayed 4 nights in August 2019

Exceptional”

Great Service, Great Location and Great Food. I'll definitely come back when I visit Ho Chi Minh city again

Reviewed August 27, 2019

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Dear Kim, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfork Mansion While you and your family visit HCM City and for taking the time to share your experience about us on Agoda. Wow! We are delighted to read that you enjoyed our facilities & services and the central location as well as the friendly services. It was a pleasure to serve you here at our property. And be assured that we will share your encouraging comments to our entire team to motivate them to be more excellent in their job. Once again, thank you very much for your great comments, and we look forward to welcoming you back soon! On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

Responded August 29, 2019
Norfolk Mansion - Luxury Serviced Apartment
9.6
Exceptional
Emerson from Canada
Family with young children
2 Bedroom Premier
Stayed 3 nights in December 2018

Love Ho Chi Minh city ”

This is a perfect location and apartment are very big and comfortable, everything is withing walking distance from this property, i would definitively return to this hotel.

Reviewed January 05, 2019

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Dear Emerson, Warm greetings from Norfolk Mansion! Thank you so much for choosing Norfolk Mansion as your home away from home in HCM city and give us a positive review on Agoda. We are happy to know that you enjoyed our services and facilities. That is our pleasure to have you at our property. Thank you, and we look forward to welcoming you back to Norfolk Mansion soon! On behalf of our Norfolk team! Dennis Huynh (Mr.) Assistant Guest Relations Manager

Responded January 10, 2019
Norfolk Mansion - Luxury Serviced Apartment
9.6
Exceptional
sangsoo from South Korea
Family with teens
2 Bedroom Premier
Stayed 3 nights in March 2019

Really nice place for family”

Actually it was good for every group. Wide living room and reasonable kitchen. Good location which can walk near the central places. The weather make us to take a taxi but it is too short to take a taxi. Except this it was great hotel.

Reviewed April 01, 2019

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Dear sangsoo, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion for your recent stay in HCM City. We appreciated your feedback about our facilities, services and convenient location on the Agoda website. And we are also happy to know that you had a pleasant stay with us at Norfolk Mansion during the time you be here. Kindly to know that it is our pleasure to have you at our property. Once again thank you very much for taking the time to share with us your warm feedback. And we do hope that the Norfolk Mansion will be your as first choice for your next travel's needs in HCM City. On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

Responded April 02, 2019
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Thanh from Australia
Family with teens
2 Bedroom Premier
Stayed 4 nights in January 2020

Perfect for us”

An apartment that’s like a home away from home. Fabulous staff.

Reviewed January 09, 2020

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Dear Thanh, I hope you are doing great! Thank you so much for your review of Norfolk Mansion. We trust you had a comfortable stay with us. We would like to thank you for the WOW review and the kind words you wrote at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. It was a great pleasure to welcome and serve you here at our property. Once again, thank you very much for taking the time to give us your great comments and we all look forward to welcoming you back very soon. Norfolk team with love! Dennis. H (Mr.) Assistant Guest Relations Manager

Responded February 28, 2020
Norfolk Mansion - Luxury Serviced Apartment
9.6
Exceptional
Michi from Singapore
Group
2 Bedroom Deluxe
Stayed 2 nights in August 2019

Great location , the staff service was superb !”

Safe and close to bars, night clubs, and restaurants. The reception and bell staff are super helpful with professional manner! Only one thing it was disappointing was probably I am too sensitive for smells. Pillows smells bad, need to wash regularly, not only changing pillow covers!

Reviewed September 04, 2019

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Dear Michi, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City and for taking the time to share your experiences about us on Agoda. We are delighted to know that you enjoyed our friendly services which one provided by our associates as well as the convenient central location. We are sorry to hear that the smell in the pillow made you had a little uncomfortable. We wish we could reach your feedback at that moment and we will be immediately changing the new one for your full experiences with us here at Norfolk Mansion! Once again, thank you very much, and we look forward to welcoming you back soon! Best Regards! On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

Responded September 10, 2019
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
John from United States
Family with teens
2 Bedroom Deluxe
Stayed 5 nights in January 2019

Exceptional”

Great to have a commercial washer and dryer so we dont have to deal with smelly clothes

Reviewed January 23, 2019

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Dear John, Wow! We cannot thank you enough for your rating and warm feedback about us on Agoda. We are delighted to know that you enjoyed our facilities. It's our pleasure to have you stay at Norfolk Mansion. Once again thank you very much for choosing Norfolk Mansion while you stay in HCM city and we do hope that the Norfolk Mansion will be as your first choice for your next travel's needs in HCM city. On behalf of our Norfolk team, Cuong-Huynh Tan (Mr.) Assistant Guest Relations Manager

Responded January 24, 2019
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Wong from Singapore
Family with teens
2 Bedroom Deluxe
Stayed 3 nights in December 2019

My first choice in ho chi ming”

EVERYTHING GOOD. I GIVE 10/10.

Reviewed December 08, 2019

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Dear Wong, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City. Wow! we cannot thank you enough for the kind words you wrote. A short of words but full of meaning that how much you are satisfied with our services and facilities. We are grateful for your excellent feedback and It was a great pleasure to welcome and serve you here at Norfolk Mansion. Once again, thank you very much for taking the time to give us the exceptional rating and feedback on Agoda. Certainly, Wong! We do hope that the Norfolk Mansion going to be your first choice for your next trips to HCM City. We all look forward to your returning soon! Norfolk team with love! Dennis. H (Mr.) Asst. Guest Relations Manager

Responded December 19, 2019
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Thanh from Australia
Family with teens
2 Bedroom Premier
Stayed 1 night in January 2020

Perfect for me”

Like a home away from home

Reviewed January 15, 2020

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Dear Thanh, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City and giving us the excellent feedback on Agoda.com We are happy to read that you were pleased with Norfolk Mansion's services and facilities. We are happier to know that you did feel like your home away from home during the time you stay at Norfolk Mansion! A short word but full of the meaning of how you were pleased with us. Once again, thank you very much for taking the time to give us your kind comments and we all look forward to your returning soon! Norfolk team with love! Dennis. H (Mr.) Asst. Guest Relations Manager

Responded January 17, 2020
Norfolk Mansion - Luxury Serviced Apartment
9.2
Exceptional
CHAOZI from China
Family with teens
2 Bedroom Premier
Stayed 4 nights in February 2019

Good location and service ”

The location is walking distance to hochiming squares and post office. Staffs are very kind. The toilets turned to be little problem when we checked in but they fixed it immediately. There are many Japanese restaurants nearby, however, all is closed during the new year holiday. Need to consider the visiting schedule on it.

Reviewed February 08, 2019

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Dear CHAOZI, First of all, thank you so much for having chosen Norfolk Mansion as your home away from home in HCM City and for giving us your valuable feedback. We are delighted to know that you enjoyed our services. And we also regret to learn that The toilets turned to be a little problem. So, this is make you a little uncomfortable. We do hope that you will be happy more for your next stay with us at Norfolk Mansion. Once again thank you, and we look forward to welcoming you back soon! On behalf of our Norfolk Mansion team! Cuong Huynh Tan (Mr.) Assistant Guest Relations Manager

Responded February 11, 2019
Norfolk Mansion - Luxury Serviced Apartment
9.2
Exceptional
Malar from Singapore
Family with teens
2 Bedroom Premier
Stayed 4 nights in December 2019

Good size and facilities. Great service.”

The apartment is quite big and location is good. Breakfast staff provide excellent service. They really took care of us well. The gym and pool are fantastic.

Reviewed December 29, 2019

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Dear Malar, I hope you are doing great! Thank you so much for your review of Norfolk Mansion. We trust you had a comfortable stay with us. We love to hear and have great feedback like yours, we are so happy to know how much you enjoyed your stay experience, facilities, and services. Your great feedback is much appreciated and I will share it with our entire team to motivate them to be more successful at work. Many thanks again, We all look forward to welcoming you back soon! Norfolk team with love! Dennis. H (Mr) Assistant Guest Relations Manager

Responded February 28, 2020
Norfolk Mansion - Luxury Serviced Apartment
9.2
Exceptional
Yew from Singapore
Family with teens
2 Bedroom Deluxe
Stayed 3 nights in November 2019

A specious room with good service”

Pros: Big rooms Good service Walking distant to food and entertainment Quiet Wonderful gym Cons: Furnitures a bit dated Limited breakfast spread Overall a very good experience to stay there.

Reviewed December 06, 2019

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Dear Yew, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City and for taking the time to give us your warm feedback. Your great feedback about our services and facilities is much appreciated. We are happier to know that you enjoyed the wonderful gym, room spacious as well as our central location. And we thank you for commenting on our breakfast and funitures also. It was a great pleasure to serve you here at our property, Yew! Once again, thank you very much for your kind comments and we all look forward to welcoming you back soon! On behalf of our Norfolk team, Dennis. H (Mr.) Asst. Guest Relations Manager

Responded December 07, 2019
Norfolk Mansion - Luxury Serviced Apartment
9.2
Exceptional
SYED from Singapore
Group
2 Bedroom Premier
Stayed 3 nights in October 2019

Excellent stay. Very spacious and fully equipped ”

Food not nice .. can improve more varieties for the BF. But that’s not affect the rating of the mansion. Really we enjoyed

Reviewed October 17, 2019

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Dear SYED, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion on your recent visit to HCM City and for taking the time to share your experiences on Agoda.com We are delighted that you and your family had a pleasant stay enjoying our friendly services, facilities as well as the spacious room. We noted your comment on our continental breakfast. We are delighted that you and your family enjoyed your stay with us at Norfolk Mansion also. It was a great pleasure to having you and your family as our valued guests at our property. Once again, thank you very much for your kind comments. And we do hope that the Norfolk Mansion will be as the first choice for your future travel's needs in HCM City. On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

Responded October 22, 2019
Norfolk Mansion - Luxury Serviced Apartment
9.6
Exceptional
TRAN from Australia
Family with teens
2 Bedroom Premier
Stayed 11 nights in January 2019

Everything was wonderful ”

Everything was perfect. Highly recommended.

Reviewed January 26, 2019

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Dear TRAN, Thank you for choosing the Norfolk Mansion during your visit to HCM City and for taking the time to give us a positive feedback on Agoda. Wow! It’s delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. We loved having you as our guest, and it's our pleasure to serve you at our property. Once again thank you very much for your excellent feedback, and we hope to have the opportunity to welcome you back on a future visit. On behalf of our Norfolk team, Cuong Huynh Tan (Mr.) Assistant Guest Relations Manager

Responded January 30, 2019
Norfolk Mansion - Luxury Serviced Apartment
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