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Northern Charm Hotel
Northern Charm Hotel
Northern Charm Hotel
Northern Charm Hotel
Northern Charm Hotel
Northern Charm Hotel
Northern Charm Hotel

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8.6

Excellent

179 reviews

179 reviews

Breakfast3
Housekeeping3
Swimming Pool2
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Carmen

40 m

No 5 Ly Tu Trong

90 m

Lush

110 m

Cepage

110 m

Ha Phuong Souvenir Shop

150 m

Popular landmarks
Saigon Opera House (Ho Chi Minh Municipal Theater)

630 m

A O Show - Lune Production

650 m

Saigon Notre Dame Cathedral

650 m

Central Post Office

760 m

Ho Chi Minh Squares

1.1 km

Closest landmarks
Westcoast Dental

110 m

Consulate of Panama

140 m

Heart of Darkness

220 m

Infant Hospital 2

240 m

Wild Horse Saloon

250 m

Newly built in 2020

Northern Charm Hotel

12 Ly Tu Trong, Ben Nghe Ward, Dist 1, District 1, Ho Chi Minh City, Vietnam, 700000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and spa on-site.

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Highlights

Sparkling clean

Inside city center

Check-in [24-hour]

Airport transfer

Newly built

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Luggage storage

Cash withdrawal

This property is in high demand!

5 travelers have booked today.

Value for money8.5
Location rating9.4
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.4 km

Rooms available at Northern Charm Hotel

Family Room City View
...
  • Room size: 42 m²/452 ft²
  • Park view
  • 1 double bed & 1 double bed
Enter dates to see prices
Premier City View Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive City View
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premier Deluxe Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Grand City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Deluxe Double Window
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Luxury Family Suite
...
  • Room size: 42 m²/452 ft²
  • 2 bathrooms
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Northern Charm Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Northern Charm Hotel?

Northern Charm Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 750000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Northern Charm Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Northern Charm Hotel?

There's an additional charge of 300000 VND for adults and 180000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Northern Charm Hotel?

Northern Charm Hotel features an on-site restaurant for your dining convenience.

Can business events be hosted at Northern Charm Hotel?

The venue available at the hotel can accommodate up to 150 people.

What is the smoking policy at Northern Charm Hotel?

Northern Charm Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Northern Charm Hotel?

Northern Charm Hotel’s neighborhood is District 1 which includes popular restaurants such as Ngon Restaurant, Pho Quynh and Cuc Gach Quan.

What popular shopping places are close to Northern Charm Hotel?

Northern Charm Hotel is located in District 1 area which features shopping places such as Ben Thanh Market, Benthanh Street Food Market and Vincom Center.

What are popular attractions near Northern Charm Hotel?

Northern Charm Hotel is located in District 1 area, which is famous for attractions such as Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral.

What popular natural sightseeing spots are close to Northern Charm Hotel?

Northern Charm Hotel is located within District 1, which makes it conveniently close to natural sights including Can Gio Mangrove Biosphere Reserve and TransOcean.

Show more questions
See map

Explore the neighborhood

What people love about Northern Charm Hotel

  • 10

    Exceptional
    Cleanliness

    "Rooms are clean, sound proof is decent."

    How

    |

    November 28, 2022

  • 8.8

    Excellent
    Location

    "Reasonable room size Good location with spa nearby and many eating places"

    Karen

    |

    November 20, 2022

  • 10

    Exceptional
    Location

    "Best location, best price!!!"

    Yunita

    |

    October 13, 2022

Property ranking|Compared to 4,752 Ho Chi Minh City properties
See all rankings
Location score
9.4/10
Cleanliness score
9/10
Couples review score
8.9/10
Service score
8.7/10
Better than
99
%
of Ho Chi Minh City properties
Better than
97
%
of Ho Chi Minh City properties
Better than
95
%
of Ho Chi Minh City properties
Better than
94
%
of Ho Chi Minh City properties
Overall rating:

8.6

Excellent
179 reviews
Cleanliness
9.0
Facilities
8.4
Location
9.4
Read all reviews >
What travelers say they love:
The staff was nice and accommodating.
Duy from Vietnam
Solo traveler
More about Northern Charm Hotel

More about Northern Charm Hotel

Northern Charm Hotel

Northern Charm Hotel is the perfect choice for travelers who want to take in the sights and sounds of Ho Chi Minh City. Experience an urban escape in Ho Chi Minh City with a stay at Northern Charm Hotel, with its exceptional location right in the city center.
Northern Charm Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Ho Chi Minh City even more convenient.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Northern Charm Hotel guarantee a comfortable stay for all travelers. Some rooms at Northern Charm Hotel are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Northern Charm Hotel

Northern Charm Hotel is the perfect choice for travelers who want to take in the sights and sounds of Ho Chi Minh City. Experience an urban escape in Ho Chi Minh City with a stay at Northern Charm Hotel, with its exceptional location right in the city center.
Northern Charm Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Ho Chi Minh City even more convenient.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Northern Charm Hotel guarantee a comfortable stay for all travelers. Some rooms at Northern Charm Hotel are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Northern Charm Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Northern Charm Hotel are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the spa. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take some time to explore Ho Chi Minh City during your stay at the hotel. Experience local culture through architecture at Central Post Office located 760 m away. The best way to remember your time in Ho Chi Minh City is with a nice gift at Ben Thanh Market located about 1.2 km away.


Around the property

Take some time to explore Ho Chi Minh City during your stay at the hotel. Experience local culture through architecture at Central Post Office located 760 m away. The best way to remember your time in Ho Chi Minh City is with a nice gift at Ben Thanh Market located about 1.2 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 94% of other accommodations in the city.
This hotel scores higher than 96% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.


Reasons to stay here

Guests who stayed here rated the facilities above 95% of other accommodations in the city.
This hotel scores higher than 96% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.

Amenities and facilities
Excellent
Facilities

8.4

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [nearby]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathroom phone
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Location
12 Ly Tu Trong, Ben Nghe Ward, Dist 1, District 1, Ho Chi Minh City, Vietnam, 700000
Exceptional
Location

9.4

Airports

  • Tan Son Nhat International Airport (SGN)
    6.4 km
  • Can Tho International Airport (VCA)
    133.7 km

Public transportation

  • Saigon Railway Station
    3.1 km
  • Ben Xe Mien Dong Bus Station
    3.7 km

Hospital or clinic

  • Westcoast Dental
    110 m

Shopping

  • Ben Thanh Market
    1.3 km

Convenience store

  • Family Mart
    90 m

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    630 m
  • A O Show - Lune Production
    650 m
  • Saigon Notre Dame Cathedral
    650 m
  • Central Post Office
    760 m
  • Ho Chi Minh Squares
    1.1 km
  • The Independence Palace
    1.1 km
  • Bitexco Financial Tower
    1.2 km
  • Ben Thanh Market
    1.3 km
  • War Remnants Museum
    1.4 km
  • Cu Chi Tunnels
    36.6 km

Nearby landmarks

  • Carmen
    40 m
  • No 5 Ly Tu Trong
    90 m
  • Westcoast Dental
    110 m
  • Lush
    110 m
  • Cepage
    110 m
  • Consulate of Panama
    140 m
  • Ha Phuong Souvenir Shop
    150 m
  • Parkson Viet Nam
    150 m
  • Vin Mart
    150 m
  • CORNER boutique Saigon
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee750000 VND
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)300000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Local Tax ID/ Rental License0316141053
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 125
  • Room voltage220
  • Year property opened2020
  • Most recent renovation2020

Parking

  • Daily parking fee230000 VND

Reviews of Northern Charm Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.4
Location9.4
Service8.7
Value for money8.5
High score for Ho Chi Minh City
Rating
9+ Exceptional (32)
8-9 Excellent (7)
7-8 Very Good (10)
6-7 Good (4)
<6 Below Expectation (6)
Time of the year
Mar - May (11)
Jun - Aug (24)
Sep - Nov (20)
Dec - Feb (4)
All guests (179)
All room types
All languages
Showing 59 verified guest comments
123
10.0
Exceptional
Piyaporn from Vietnam
Solo traveler
Deluxe Double Room
Stayed 1 night in June 2022

Location, comfort,good price”

Location is good for exploring city and stay in quite area (next to hospital and close to japan town in district 1). Room is quite nice in size and amenities. I also love the view from my room (looking to Northedam Church). Staff at reception and luggage store are very helpful. Price is okay for the size and comfortable.

Reviewed June 29, 2022

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Dear Ms Piyaporn, Thank you for choosing Northern Charm and for sharing with other travellers your kind opinion about our, staff, facilities and services. It is very rewarding for us to know that you have good memories from your stay with us. It will be a pleasure to host you again in future. With best regards Cao Lan Ms | Sale Department

Responded September 03, 2022
Northern Charm Hotel
10.0
Exceptional
Ruben from Vietnam
Couple
Premier City View Room
Stayed 2 nights in March 2022

THE Service”

Everyone in the staff has been extremely nice, very welcoming and helping us throughout the whole stay. They have accommodated specific needs of my breastfeeding wife which made this the best reception we had on such conditions. Location is great, the gym is on point functional and breakfast is very convenient and enjoyable.

Reviewed March 19, 2022

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Dear Ruben We are sure that you have a safe & sound come-back lovely house. My Team joins me in thanking you very much for staying at our Hotel, it is highly appreciated. I am so glad to hear that our services meet your expectation, and your comment in regard to our location, room & breakfast, it is surely our endeavor to ensure each guests have a memorable with us. Your good reviews always gives our colleagues pleasure to provide our guests great service in a comfortable atmosphere and we are glad you have taken the time to post your feedback that we will improve the service in coming time. I will pass on your kind words to our staff and I hope to personally welcome you back to our hotel in the future when you visit Saigon. Yours sincerely, Dee Nguyen (Mr.) | Guest Relations team Northern Charm hotel

Responded May 05, 2022
Northern Charm Hotel
10.0
Exceptional
Ting
Solo traveler
Deluxe Double Room
Stayed 2 nights in May 2022

Very satisfied ”

Very good location, convenient for traveller and friendly staffs

Reviewed May 09, 2022

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Dear Valued Customer, Thank you for choosing Northern Charm hotel and for sharing with other travellers your kind opinion about our hotel, room, location and friendly staff. It is very rewarding for us to know that you have good memories from your stay with us. It will be a pleasure to host you again in future. With best regards, Cao Lan Ms | Sale Department

Responded September 03, 2022
Northern Charm Hotel
10.0
Exceptional
WOOSUNG from Vietnam
Business traveler
Deluxe Double Room
Stayed 1 night in May 2022

GOOD!”

REALLY GOOD!

Reviewed May 16, 2022

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Dear Mr Woosung, Thank you so much for your review. We are very happy and proud that you enjoyed our location and particularly the service provided by our staff. It will be a real pleasure for us to host you in our hotel again With best regards, Cao Lan Ms | Sale Department

Responded September 03, 2022
Northern Charm Hotel
10.0
Exceptional
kim from South Korea
Solo traveler
Deluxe Double Window
Stayed 1 night in June 2022

good”

good location

Reviewed July 01, 2022

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Dear Mr Kim, First of all we would like to say thank you for choosing our hotel as your accommodation when you visit to Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and have met your expectations! We and the associates would be motivated much by such kind rating from you and we will keep moving forwards to make all guests satisfied. Thank you and have a great day Warmest regards Cao Lan Ms | Sale Department

Responded September 03, 2022
Northern Charm Hotel
9.2
Exceptional
YUEN from United States
Business traveler
Deluxe Twin Room
Stayed 1 night in June 2022

Great Location, Great Value ”

Quiet location in District 1; lots of restaurants (especially Japanese) near the hotel; breakfast good, although can be improved.

Reviewed June 26, 2022

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Dear Mr Yuen, Thank you for choosing Northern Charm and for sharing with other travellers your kind opinion about our hotel, breakfast and location. It is very rewarding for us to know that you have good memories from your stay with us. It will be a pleasure to host you again in future. With best regards Cao Lan Ms | Sale Department

Responded September 03, 2022
Northern Charm Hotel
9.2
Exceptional
André from Belgium
Couple
Deluxe Twin Room
Stayed 3 nights in May 2022

Very nice hotel”

Only 1 negative point : the breakfast is basic. Very nice pool

Reviewed May 21, 2022

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Dear Mr Andre, Thank you so much for your review. We are very happy and proud that you enjoyed our hotel and pool. It will be a real pleasure for us to host you in our hotel again With best regards, Cao Lan Ms | Northern Charm hotel

Responded September 03, 2022
Northern Charm Hotel
8.4
Excellent
Tetsuji from Cambodia
Business traveler
Deluxe Double Window
Stayed 4 nights in June 2022

Great value ”

It's quit a new and clean also good facilities with good prices. I would like to stay next time as well.

Reviewed June 20, 2022

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Dear Mr Tetsuji, Thank you for choosing Northern Charm hotel and for sharing with other travellers your kind opinion about our hotel with good facilities and good price. It is very rewarding for us to know that you have good memories from your stay with us. It will be a pleasure to host you again in future. With best regards, Cao Lan Ms | Sale Department

Responded September 03, 2022
Northern Charm Hotel
8.0
Excellent
CHIHHAO from Vietnam
Solo traveler
Deluxe Double Room
Stayed 1 night in June 2022

Very good”

Good place to stay

Reviewed June 26, 2022

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Dear Chihhao, Thank you for choosing Northern Charm and for sharing with other travellers your kind opinion about our facilities and services. It is very rewarding for us to know that you have good memories from your stay with us. It will be a pleasure to host you again in future. With best regards Cao Lan Ms | Sale Department

Responded September 03, 2022
Northern Charm Hotel
3.6
Chen from Vietnam
Family with teens
Deluxe Twin Room
Stayed 1 night in December 2021

Movenpick will not be a good choice for your Phu Quoc holidays ”

I will not recommend to stay in this hotel. Staff are inexperienced to face all kind of situations that customers requested and just simply forgot to reply. Security cannot identify who customers and workers in resort . Bad attitude to treat customers as resort staff. Cleaning was really bad not proper done the cleaning works. Breakfast was not as good as 5 star resorts budget costs cut down for cheap quality food, but charged expensive during TET holiday. Facilities and room are rated to 3-4 stars . I saw lots customers complaints at lobby desks. And I think it takes a year to re engineering the resort. It’s shame to be one of Accor system. You deserved to choose something else better resort in PQ.

Reviewed February 05, 2022

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Dear Chen Thank you so much for choosing us during your holiday. But I think your reviews have something wrong. Northern Charm hotel located at Ho Chi Minh city. Please help us recheck your feedback. We always concern the reviews from guest to improve our services day by day. We hope to welcome you in near future and show you more outstanding services. Mr. Dee Nguyen | Guest relations team

Responded September 05, 2022
Northern Charm Hotel
10.0
Exceptional
How from Singapore
Solo traveler
Deluxe Double Room
Stayed 5 nights in November 2022

Good experience”

Rooms are clean, sound proof is decent. They should however provide iron for guests. They provide charged ironing services instead. Suggest to improve on this and at least give guest a choice. First time facing this issue.

Reviewed November 29, 2022

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8.8
Excellent
Karen from Singapore
Group
Family Room City View
Stayed 3 nights in November 2022

Northern Charm Hotel”

Reasonable room size Good location with spa nearby and many eating places

Reviewed November 20, 2022

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5.2
Chi from Vietnam
Group
Deluxe Double Room
Stayed 1 night in November 2022

So so”

So so

Reviewed November 08, 2022

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8.0
Excellent
PK from Vietnam
Business traveler
Deluxe Double Window
Stayed 1 night in October 2022

Very Nice staff to service ”

Very Nice all staff for service , One comment need to improve to clean more at Toilet room with don't forgot more to prepare Toiletries such as toothbrushes xxxx

Reviewed October 17, 2022

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6.4
Good
Vincent from Singapore
Business traveler
Deluxe Double Room
Stayed 6 nights in October 2022

Good location”

Nearby massage Miu Miu is terrific. Breakfast is decent. Location ideal for business traveller. Lots of F&B available nearby.

Reviewed October 15, 2022

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10.0
Exceptional
Yunita from Singapore
Solo traveler
Deluxe Double Window
Stayed 1 night in October 2022

Best accommodation in town!!!”

Best location, best price!!!

Reviewed October 14, 2022

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Dear Valued Customer, Your review was a pleasure to read thank you, it is always great to know that we have met all expectations. Thanks again for your nice comments about the hotel. Our team was especially delighted to hear that you had a memorable experience. I hope we get to see you again in the near future Best regards Cao Lan Ms | ADOSM

Responded October 19, 2022
Northern Charm Hotel
8.0
Excellent
PK from Vietnam
Business traveler
Deluxe Twin Room
Stayed 1 night in October 2022

Nice location and comfortable ”

Hotel is nice room / nice view and location is good for easy find restaurants/ design of hotel

Reviewed October 09, 2022

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4.0
Thai from Vietnam
Couple
Executive City View
Stayed 1 night in October 2022

Bad service ”

Receptionist was rude and unfriendly .

Reviewed October 07, 2022

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6.8
Good
Phaik from Malaysia
Family with young children
Deluxe Double Window
Stayed 5 nights in August 2022

Nice…. But”

Pro - Big Bed ! - Water pressure is good Cons - Breakfast underwhelming - No iron board to iron clothes - need to improve on the cleaning services - smelly towel on day 2 - can still see hair on day 1 when check in

Reviewed September 10, 2022

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Dear Mr PhaiK, Dear Mr Phaik, We thank you very much for your contributions and sincerely apologize for the inconvenience experienced during your stay at the hotel. For safety and fire prevention, that's why the hotel is unable to provide you with iron, so we hope you understand and sympathize with us about this issue. Once again thank you very much and we would appreciate it if you would give us the opportunity to welcome you back Warmest Regards Cao Lan Ms | Sale Department

Responded October 05, 2022
Northern Charm Hotel
9.2
Exceptional
john from Australia
Couple
Deluxe Double Room
Stayed 2 nights in September 2022

A safe bet”

A good hotel, all very acceptable save breakfast which is great. Staff very keen to help.

Reviewed September 03, 2022

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Dear Mr John, Thank you so much for taking the time to write a review about your stay at Northern Charm Hotel. We are very glad to hear such nice words about our hotel, staff, and breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards Cao Lan Ms | Northern Charm hotel

Responded September 05, 2022
Northern Charm Hotel
123
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