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Novotel Maastricht
Novotel Maastricht
Novotel Maastricht
Novotel Maastricht
Novotel Maastricht
Novotel Maastricht
Novotel Maastricht

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7.9

Very good

1,958 reviews

1,958 reviews

Housekeeping2
See map

7.4

Very good

Location rating score

Very good location
Parking
Available
Nearby landmarks
Maastricht Randwyck Railway Station 810 m
K&K chocolade-atelier:World’s smallest chocolate factory 820 m
Mecc Maastricht 930 m
Maastricht Railway Station 1.1 km
Bonnefanten Museum 1.1 km
University Hospital Maastricht 1.1 km
Centre Ceramique Library 1.2 km
de VerwonderinG 1.3 km
Ramparts 1.3 km
Stadium De Geusselt 1.4 km

Novotel Maastricht

Sibemaweg 10, Scharn, Maastricht, Netherlands, 6227 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Scharn part of Maastricht, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maastricht Aachen Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

810 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

Value for money7.6
Distance to city center2 KM
Location rating7.4

Rooms available at Novotel Maastricht

Excellent
Room comfort & quality

8.9

Superior Double Bed
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 queen bed
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Superior Pool View
...
  • Room size: 25 m²/269 ft²
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Superior Double Bed
...
  • Shower and bathtub
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Deluxe Suite Double Bed
...
  • Shower and bathtub
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Deluxe Suite with Breakfast
...
    Enter dates to see prices
    Standard Double Bed
    ...
      Enter dates to see prices
      Standard With Breakfast Double Bed
      ...
        Enter dates to see prices
        Deluxe Suite with Breakfast
        ...
        • Shower
        Enter dates to see prices
        Standard
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Novotel Maastricht?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Novotel Maastricht?

          For those who wish to drive their own cars, Novotel Maastricht has a car park right on site for maximum convenience. Parking is available for a fee of 8 EUR per day. If you're looking for an easy way to get around Maastricht with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at Novotel Maastricht?

          Wake up to a great continental breakfast at Novotel Maastricht. Adults can enjoy breakfast offered with an additional charge of 19 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Novotel Maastricht?

          Novotel Maastricht features an on-site restaurant for your dining convenience.

          What is the smoking policy at Novotel Maastricht?

          Novotel Maastricht does not permit smoking in any of its rooms or indoor areas.

          What restaurants are nearby Novotel Maastricht?

          Novotel Maastricht is located in Scharn, famous for good restaurants such as Restaurant Novotel Maastricht, Chong Thai and Roooms.

          What popular shopping places are close to Novotel Maastricht?

          Located in the Scharn area, Novotel Maastricht is close to great shopping choices like K&K chocolade-atelier:World’s smallest chocolate factory.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Novotel Maastricht

          • 10

            Exceptional
            Staff 

            "Great hotel, great staff."

            John

            |

            January 4, 2019

          Overall rating:

          7.9

          Very good
          1,958 reviews
          Cleanliness
          8.3
          Facilities
          8.0
          Location
          7.4
          Read all reviews >
          More about Novotel Maastricht

          More about Novotel Maastricht

          Novotel Maastricht

          Enjoy all that Maastricht has to offer with a stay at Novotel Maastricht. With its convenient location, the hotel offers easy access to the city's must-see destinations.
          At Novotel Maastricht, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Maastricht is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
          Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Novotel Maastricht. For health reasons, smoking is not permitted anywhere inside the hotel.
          All rooms at Novotel Maastricht are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer available in some guest bathrooms.


          Dining and things to do

          Each morning you can start the day with a delicious in-house breakfast offered at Novotel Maastricht. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
          Enjoy the countless activities offered at Novotel Maastricht. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes can easily be accessed. Don't forget to make a visit or two to the hotel's pool. Beat the hot weather with cooling water activities like non-motorized water sports.
          Challenge your travel group members or other guests to competitive fun, with the hotel's ping-pong table, golf course on site and hiking trails. Family time on relaxed evenings is easy with the hotel's games room.

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          Amenities and facilities
          Excellent
          Facilities

          8

          Most talked about facilities

          Breakfast

          1 mention

          Housekeeping

          1 mention

          Languages spoken

          • English
          • Dutch
          • French
          • German

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Game room
          • Garden
          • Golf course [on-site]
          • Hiking
          • Skiing
          • Swimming pool [indoor]
          • Swimming pool [outdoor]
          • Table tennis
          • Tours
          • Water sports (non-motorized)

          Cleanliness and safety

          • Anti-viral cleaning products
          • Breakfast in room
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • First aid kit
          • Free face masks
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Shared stationery removed
          • Staff trained in safety protocol
          • Sterilizing equipment
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Alternative meal arrangement
          • Bar
          • Restaurants
          • Room service [24-hour]
          • Vending machine

          Services and conveniences

          • Concierge
          • Contactless check-in/out
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Food delivery
          • Heating in public area
          • Invoice provided
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          • Terrace

          For the kids

          • Family room
          • Kids meal
          • Playground
          • Swimming pool [kids]

          Access

          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Check-in [24-hour]
          • Dog-friendly
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms

          Getting around

          • Bicycle parking
          • Car park [charges apply]
          • Car park [on-site]
          • Car power charging station
          • Taxi service

          Available in all rooms

          • Accessible by elevator
          • Air conditioning
          • Alarm clock
          • Blackout curtains
          • Carpeting
          • Clothes rack
          • Coffee/tea maker
          • Daily housekeeping
          • Desk
          • Free bottled water
          • Hair dryer
          • Heating
          • In-room safe box
          • Interconnecting room(s) available
          • Internet access – wireless
          • Ironing facilities
          • LAN Internet in room [free]
          • Linens
          • Mini bar
          • Pool facilities
          • Private bathroom
          • Radio
          • Refrigerator
          • Safety/security feature
          • Satellite/cable channels
          • Seating area
          • Shower
          • Sleep comfort items
          • Smoke detector
          • Sofa
          • Soundproofing
          • Telephone
          • Toiletries
          • Towels
          • Trash cans
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Full English/Irish
          Restaurants on site

          Winners

          • Menu: Buffet
          Location
          Sibemaweg 10, Scharn, Maastricht, Netherlands, 6227
          Very good
          Location

          7.4

          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-15 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 16 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00

          Getting around

          • Distance from city center2 KM

          Extras

          • Breakfast charge (unless included in room price)19 EUR

          The property

          • Local Tax ID/ Rental License5,01 EUR per person per night
          • Non-smoking rooms/floorsYES
          • Number of bars/lounges1
          • Number of floors4
          • Number of restaurants1
          • Number of rooms 94

          Parking

          • Daily parking fee8 EUR
          Property announcements

          Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

          Reviews of Novotel Maastricht from real guests

          Provided by verified guests of Agoda
          7.8
          /
          10
          Cleanliness8.3
          Facilities8.0
          Location7.4
          Room comfort and quality8.9
          Service8.1
          Value for money7.6
          High score for Maastricht
          Rating
          9+ Exceptional (6)
          8-9 Excellent (2)
          7-8 Very Good (8)
          6-7 Good (1)
          <6 Below Expectation (5)
          Time of the year
          Mar - May (7)
          Jun - Aug (7)
          Sep - Nov (5)
          Dec - Feb (3)
          All guests (32)
          All languages

          Show reviews that mention 

          Showing 22 verified guest comments
          12
          10.0
          Exceptional
          bill from Canada
          Couple
          Superior Double Bed
          Stayed 1 night in July 2018

          Staff (Meck)”

          With thanks to Meck at the hotel he looked after us after the buffet breakfast had closed and we were late due to our late arrival from Vancouver Canada Meck also drove us after wards to our 2nd destination in Maastricht the next day.Meck is a 10 star employee to your hotel and we wish him the best. Regards . Bill & Joy Vancouver B.C. Canada

          Reviewed July 16, 2018

          See room deals

          6.3
          Good
          Marinda from Netherlands
          Solo traveler
          Stayed 2 nights in September 2011

          Nice rooms, poor quality restaurant”

          Standard rooms available with bath, nice sofa to watch tv, coffee/tea making facilities, refrigerator, free parking, free shuttle service to city

          hotel was perfectly placed if you have to visit the mecc or the hospital. free shuttle service to the city (reduced prices back to the hotel). free parking. room were nice, sofa to watch tv, bath was a little small. the only thing that was dissapointing was the quality of the restaurant. its a 4* hotel, so you expect 4* quality food and service, buth it was a bit mcdonalds like with a big colourfull menu that may have suited a diner but not a restaurant. with every meal a wine suggestion, only the wines could not be bought by glass (why suggest wine if you have to drink a whole bottle with one course?). quality of the food was so-so, burned vegatables, dirty water glasses, the staff was trying, but not qualified enough.

          Reviewed September 30, 2011

          See room deals

          10.0
          Exceptional
          John from South Africa
          Family with young children
          Superior Double Bed
          Stayed 4 nights in December 2018

          Great Hotel”

          Great hotel, great staff. Only thing is the shower did not work properly. Kept rotating between very hot, warm and cold. But other than that Great hotel.

          Reviewed January 04, 2019

          See room deals

          6.0
          Gilby from Netherlands
          Couple
          Superior Double Bed
          Stayed 2 nights in November 2019

          It’s ok-ish”

          It’s farther from the city Center then you might imagine. They do offer a free shuttle to the station every hour but who’s going to wait that long to get on with their day. Rooms looked clean at first, after first night I hung the cleaning card and when we returned it looked as if the just made the bed. No new sheets. No big deal there, but upon lying on the sheets one could feel sand grains on the bed. Huh? No clue how it came there.

          Reviewed November 28, 2019

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          8.0
          Excellent
          Johan from Sweden
          Business traveler
          Stayed 2 nights in November 2012

          Nice hotel with good location”

          Friendly staff, good food

          My room was okay but not more, the rest was just fine

          Reviewed December 01, 2012

          See room deals

          8.0
          Excellent
          krystle from Singapore
          Business traveler
          Superior Double Bed
          Stayed 2 nights in June 2017

          Very good”

          Clean and good. But abit far from city centre.

          Reviewed June 29, 2017

          See room deals

          7.6
          Very good
          krystle from Singapore
          Business traveler
          Superior Double Bed
          Stayed 1 night in November 2016

          Good ”

          Good

          Reviewed February 13, 2017

          See room deals

          4.8
          armando from Italy
          Couple
          Stayed 1 night in March 2016

          Siamo andati in occasione del TEFAF e il prezzo era esorbitante e senza controvalore ”

          Quello che ci ha colpito è che la gestione dell'albergo non facesse alcuno sforzo per dare un senso al prezzo davvero esorbitante che viene richiesto nei giorni del TEFAF, la mostra di arte ed antiquariato di Maastricht. Si tratta di un albergo basico, ma sarebbe bastata qualche attenzione per toglierci l'impressione di essere praticamente rapinati....

          Reviewed March 14, 2016

          See room deals

          7.6
          Very good
          MARIA from Netherlands
          Group
          Superior Double Bed
          Stayed 1 night in April 2022

          Rustig locatie maar ver van de centrum ”

          Hotel is goed als 4 sterren alleen ver van de centrum, moet je neem bus van centraal station. Onbijt is goed maar sneller afgelopen en medewerkers niet te snell om te invullen meer zoals vandaag we moet wachte lang voor een ei alleen. Ook geen voedsel voor allergie mensen als ik vraag voor soya melk maar de chef geaanword niet zo vriendelijk. Ingecheck ook gedoe omdat de receptionist geeft mij andere gast naam en prijs is verschillend dan heb ik geboekt even geboekt ik geen onbijten. Daarom moet ik bel AGODA voor verklaring!.

          Reviewed April 16, 2022

          See room deals

          3.6
          Franka from Netherlands
          Solo traveler
          Superior Double Bed
          Stayed 2 nights in July 2020

          Slechte service, checkout tijd klopt niet, vervoer beschrijving klopt niet”

          Op de website werd transport naar het centrum gemeld; dit bleek er niet te zijn Op de boeking staat 12u uitcheck tijd. Ons werd (op een agressieve manier) verteld dat we om 11u de kamer uit moesten zijn Er bleek geen schoonmaak of schone handdoeken tussendoor te zijn zonder dat dit vantevoren vermeld was.

          Reviewed July 30, 2020

          See room deals

          10.0
          Exceptional
          Bep from Netherlands
          Solo traveler
          Superior Double Bed
          Stayed 1 night in February 2020

          Exceptional”

          Beter dan verwacht, dacht dat het meer formule 1 hotel zou zijn.

          Reviewed February 24, 2020

          See room deals

          5.6
          A. from Netherlands
          Couple
          Superior Double Bed
          Stayed 2 nights in July 2018

          Mooi hotel, slechte communicatie”

          Vooraf is niet het parkeertarief, tarief pendelpus, de tijden van het ontbijtbuffet en de onmogelijkheid om van de kaart te bestellen in het restaurant, met ons gecommuniceerd. Om iets te eten konden wij enkel gebruik maken van het mediterranee buffet à € 34,50 p.p.. Wij zijn op de 2e dag dan ook wezen eten bij de Brasserie bij de nabij gelegen van der Valk. Als je de hele dag in Maasstricht hebt gewinkeld, rondvaart hebt gemaakt, de sightseeing tour met het treintje hebt gedaan en op terrassen hebt gegeten en gedronken dan heb je geen behoefte aan een verplicht, prijzig, uitgebreid buffet. Het duurt vrij lang voordat tafels weer worden afgeruimd en zijn niet altijd schoon waardoor je met de armen in de suiker en plakkerigheid van de vorige gebruiker zit. Aan mijn verzoek om een schoonmaakdoekje is geen gehoor gegeven. Op de kamer ligt geen in formatiemap. Het hotel en het zwembad zijn verder wel schoon, het restaurant en het terras bij het zwembad gezellig.

          Reviewed July 16, 2018

          See room deals

          4.8
          Asha from Netherlands
          Couple
          Superior Double Bed
          Stayed 1 night in November 2016

          Eenvoudig hotel aan de rand van (centrum) Maastricht”

          In herfst 2016 (november) een zaterdag overnacht. Hotelkamer heeft vloerbedekking. Toilet is apart van de badkamer in de gang (smart). Kamer heeft een gang dat met extra deur kan worden afgesloten (smart!). Ook de oplossing van de kast in de gang is slim bedacht. Ontbijt (18, 50 euro p.p) is aan de prijs. Als ook toeristenbelasting (3,50 euro p.p). Maakt alles bij elkaar toch de prijs/kwaliteitverhouding (160 euro / 6) scheef, voor zo'n eenvoudig hotel.

          Reviewed November 07, 2016

          See room deals

          10.0
          Exceptional
          Johannes from Netherlands
          Couple
          Stayed 2 nights in April 2012

          Modern en vriendelijk hotel, gunstige ligging, ”

          gratis pendeldienst naar centrum Maastricht

          Vriendelijk en prettig hotel ,comfortabele kamers, gratis parkeerplaats voor de auto en pendbusje naar het centrum van Maastricht!

          Reviewed February 18, 2013

          See room deals

          7.3
          Very good
          Raymond from Netherlands
          Couple
          Stayed 1 night in April 2012

          Net hotel met goede kamers”

          Goed bereikbaar, netjes, pendelbus

          Goed hotel, netjes verzorgd. Goede bedden en de kamers zijn netjes. Het is schoon. Pendelbus is heel erg handig, je kunt zo naar het station of naar centrum. Gratis parkeren voor de deur. Het restaurant is ook goed bevallen, lekker eten alleen wel wat aan de dure kant en de bediening is wat onervaren. Al met al positief en zou er zeker nog een keer slapen bij een trip naar Maastricht

          Reviewed April 13, 2012

          See room deals

          8.3
          Excellent
          everhardus from Netherlands
          Solo traveler
          Stayed 1 night in August 2011

          Vriendelijk hotel voor familie en zaken”

          Leuke ontvangst , prima hotel

          een goed middenklasse hotel net even buiten het centrum van maastricht. uiterst vriendelijke onthaal en bediening. prima uitgebreid ontbijt . nette kamer met schone badkamer. buiten is een ruime parkeergelegenheid. dit is een prima hotel voor een weekend verblijf in het gezellige maastricht. al met al een goed en vriendelijk hotel met een uitstekende prijs / kwaliteit verhouding in maastricht.

          Reviewed December 26, 2011

          See room deals

          10.0
          Exceptional
          Frans from Netherlands
          Couple
          Stayed 3 nights in May 2011

          Goed hotel, prima kamers,schoon enz”

          goede verbindingen naar stad,beleefd personeel,schoon,rustig.

          Gezellige dagen gehad, mede door de goede verzorging door het personeel en dan denk ik aan diverse dingen in het hotel zoals het uitstekende ontbijt,aardige mensen aan de receptie, vervoer naar Maastricht,goed geregeld door het hotel dmv een shuttlebus op elk gewenst tydstip gedurende de dag,schone kamers, kortom echt een hotel om terug te komen.

          Reviewed June 05, 2011

          See room deals

          8.8
          Excellent
          Hsin from Taiwan
          Couple
          Superior Double Bed
          Stayed 1 night in December 2019

          Excellent”

          離車站蠻遠的,走路約半小時。拉著三個行李在石頭路上走又飄著細雨差點崩潰。早上飯店有接駁車到車站不過位置很少,記得好像只有8個。最後我們請飯店叫計程車到車站,一趟10歐元。 早餐還OK房間很大,以這樣的環境這個價格算便宜。

          Reviewed December 27, 2019

          See room deals

          7.2
          Very good
          yicheng from China
          Business traveler
          Superior Double Bed
          Stayed 1 night in May 2018

          品牌的酒店”

          酒店发服务是比较好的。品牌的酒店

          Reviewed May 31, 2018

          See room deals

          8.0
          Excellent
          yicheng from China
          Business traveler
          Superior Double Bed
          Stayed 1 night in May 2018

          比较好的酒店”

          酒店的品牌是比较好的

          Reviewed May 28, 2018

          See room deals

          12
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