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PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur
PARKROYAL Serviced Suites Kuala Lumpur

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8.5

Excellent

11,295 reviews

11,295 reviews

Housekeeping292
Breakfast95
View73
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kitschy Classy Kuala Lumpur

60 m

No Black Tie

90 m

Jalan Changkat Bukit Bintang

170 m

Jalan Alor

190 m

Selections Groceries

200 m

Popular landmarks
Pavilion Kuala Lumpur

520 m

KLCC - Bukit Bintang Pedestrian Walkway

660 m

Menara Kuala Lumpur

720 m

Aquaria KLCC

750 m

KLCC Park

1.0 km

Closest landmarks
Olé Café

150 m

Healy Mac's (Bukit Bintang)

160 m

Travel Han

190 m

Finnegan’s

240 m

California Fitness

300 m

PARKROYAL Serviced Suites Kuala Lumpur

No 1, Jln Nagasari off Jln Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia, 50200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

43 travelers have booked today.

Value for money8.6
Distance to city center0.5 Km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.5 km

Rooms available at PARKROYAL Serviced Suites Kuala Lumpur

Excellent
Room comfort & quality

8.7

Studio Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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2 Bedroom Premier
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed & 1 queen bed
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One Bedroom Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Premier
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Suite Twin
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Three Bedroom Suite
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
One-Bedroom Suite Triple
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 1 single bed and 1 king bed
Enter dates to see prices
APARTMENT One Bedroom Premier Suite
...
    Enter dates to see prices
    One Bedroom Premier Suite
    ...
    • Room size: 69 m²/743 ft²
    • Kitchenette
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    Does PARKROYAL Serviced Suites Kuala Lumpur have a hot tub?

    A hot tub is one of the facilities available at PARKROYAL Serviced Suites Kuala Lumpur.

    How much does it cost to stay at PARKROYAL Serviced Suites Kuala Lumpur?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at PARKROYAL Serviced Suites Kuala Lumpur?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to PARKROYAL Serviced Suites Kuala Lumpur?

    PARKROYAL Serviced Suites Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at PARKROYAL Serviced Suites Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, PARKROYAL Serviced Suites Kuala Lumpur has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at PARKROYAL Serviced Suites Kuala Lumpur?

    Start your mornings right, with the continental and buffet breakfast options offered at PARKROYAL Serviced Suites Kuala Lumpur. There's an additional charge of 25 MYR for adults and 15.9 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    Can business events be hosted at PARKROYAL Serviced Suites Kuala Lumpur?

    On-site venues and convenient event services make PARKROYAL Serviced Suites Kuala Lumpur an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 10 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at PARKROYAL Serviced Suites Kuala Lumpur?

    PARKROYAL Serviced Suites Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

    What is the closest train, metro, or bus station to PARKROYAL Serviced Suites Kuala Lumpur?

    The closest train, metro, or bus station is Bukit Bintang MRT Station, 330 m away from PARKROYAL Serviced Suites Kuala Lumpur.

    What restaurants are nearby PARKROYAL Serviced Suites Kuala Lumpur?

    PARKROYAL Serviced Suites Kuala Lumpur’s neighborhood is Bukit Bintang which includes popular restaurants such as 15 Jalan Mesui, Laypark Cafe & Restaurant and Lust.

    What popular shopping places are close to PARKROYAL Serviced Suites Kuala Lumpur?

    PARKROYAL Serviced Suites Kuala Lumpur is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

    What are popular attractions near PARKROYAL Serviced Suites Kuala Lumpur?

    PARKROYAL Serviced Suites Kuala Lumpur is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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    Explore the neighborhood

    What people love about PARKROYAL Serviced Suites Kuala Lumpur

    • 10

      Exceptional
      Spaciousness

      "Room space big and clean."

      Dg

      |

      September 23, 2022

    • 7.6

      Very good

      "Best thing about the apartment is the washer dryer and kitchen."

      Suriani

      |

      September 23, 2022

    • 7.6

      Very good
      Spaciousness

      "Room was big & cozy!"

      Namira

      |

      September 23, 2022

    Property ranking|Compared to 7,102 Kuala Lumpur properties
    See all rankings
    Room comfort score
    8.7/10
    Service score
    8.8/10
    Room size
    75 sqm.
    Value for money score
    8.6/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Bigger than
    97
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Overall rating:

    8.5

    Excellent
    11,295 reviews
    Cleanliness
    8.7
    Facilities
    8.4
    Location
    8.8
    Read all reviews >
    What travelers say they love:
    Love the suite, the interior was classy.
    Azhar from Singapore
    Family with young children
    More about PARKROYAL Serviced Suites Kuala Lumpur

    More about PARKROYAL Serviced Suites Kuala Lumpur

    PARKROYAL Serviced Suites Kuala Lumpur

    For travelers who want to take in the sights and sounds of Kuala Lumpur, PARKROYAL Serviced Suites Kuala Lumpur is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Access is everything, and you'll get the most of while staying only 7.8 km from Terminal Bersepadu Selatan and its easy transportation options.
    Enjoy all that PARKROYAL Serviced Suites Kuala Lumpur has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Kuala Lumpur even more convenient.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the PARKROYAL Serviced Suites Kuala Lumpur. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
    All guestrooms at PARKROYAL Serviced Suites Kuala Lumpur provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at PARKROYAL Serviced Suites Kuala Lumpur are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
    Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at PARKROYAL Serviced Suites Kuala Lumpur. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
    Fill your days with the array of activities and facilities offered at PARKROYAL Serviced Suites Kuala Lumpur. A relaxing end to every day is possible with a visit to the hot tub, steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
    Family time on relaxed evenings is easy with the hotel's library and games room.


    Around the property

    Don't spend all your time inside while in Kuala Lumpur! Be sure to visit Menara Kuala Lumpur located 720 m away, an item on every checklist of those who travel to Kuala Lumpur.


    Reasons to stay here

    Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Kuala Lumpur.
    Past guests love the staff and service here, rating it above 97% of the other accommodations in the city.

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    Amenities and facilities
    Excellent
    Facilities

    8.4

    Most talked about facilities

    Breakfast

    394 mentions

    Housekeeping

    252 mentions

    Swimming Pool

    169 mentions

    Food & Dining

    67 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Indonesian
    • Malay
    • Tamil

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Game room
    • Golf course [on-site]
    • Hot tub
    • Outdoor recreational features
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bottle of water
    • Coffee shop
    • Grocery delivery
    • Kitchen
    • Restaurants
    • Room service

    Swimming & soaking

    • Hot spring bath

    Services and conveniences

    • Air conditioning in public area
    • Chapel
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Ironing service
    • Laundromat
    • Laundry service
    • Library
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shrine
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Family room
    • Kids meal
    • Playground
    • Swimming pool [kids]

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Rental car
    • Shuttle service

    Available in all rooms

    • Accessible by elevator
    • Adapted bath
    • Adapter
    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Bathtub
    • Board games/puzzles
    • Books/DVDs/music for children
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Desk
    • Dressing room
    • DVD/CD player
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • High chair
    • In-room safe box
    • Ironing facilities
    • Kitchenette
    • Linens
    • Microwave
    • Outdoor furniture
    • Pool facilities
    • Private bathroom
    • Private entrance
    • Radio
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Sauna
    • Seating area
    • Separate dining area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Swimming pool [direct access]
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [free]
    • Wine glasses
    Food and dining
    Breakfast options
    • Asian
    • Continental
    Location
    No 1, Jln Nagasari off Jln Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia, 50200
    Excellent
    Location

    8.8

    Airports

    • Sultan Abdul Aziz Shah Airport (SZB)
      17.5 km 42 min drive
    • Kuala Lumpur International Airport (KUL)
      45.2 km 57 min drive

    Public transportation

    • Raja Chulan Monorail Station
      290 m 9 min walk
    • Bukit Bintang MRT Station
      340 m

    Hospital or clinic

    • Thetole Acupuncture & Herbal Medical Centre
      310 m 8 min walk

    Shopping

    • Pavilion Kuala Lumpur
      520 m

    Convenience store

    • On-site

    Cash withdrawal

    • ATM
      150 m 4 min walk
    What's nearby

    Popular landmarks

    • Jalan Alor
      190 m
    • Pavilion Kuala Lumpur
      520 m
    • KLCC - Bukit Bintang Pedestrian Walkway
      660 m
    • Menara Kuala Lumpur
      720 m
    • Aquaria KLCC
      750 m
    • KLCC Park
      1.0 km
    • Petronas Twin Towers
      1.1 km
    • Chinatown - Kuala Lumpur
      1.5 km
    • Central Market
      1.5 km
    • KL Bird Park
      2.4 km

    Nearby landmarks

    • Kitschy Classy Kuala Lumpur
      60 m
    • No Black Tie
      90 m
    • Olé Café
      150 m
    • Healy Mac's (Bukit Bintang)
      160 m
    • Jalan Changkat Bukit Bintang
      170 m
    • Jalan Alor
      190 m
    • Travel Han
      190 m
    • Selections Groceries
      200 m
    • Dry Point
      230 m
    • Finnegan’s
      240 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee180 MYR
    • Distance from city center0.5 Km
    • Travel time to airport (minutes)50

    Extras

    • Breakfast charge (unless included in room price)25 MYR

    The property

    • Non-smoking rooms/floorsyes
    • Number of floors30
    • Number of rooms 287
    • Year property opened2010

    Parking

    • Daily parking fee0 MYR
    Property announcements

    Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

    In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

    We are happy to advise of our signature safety and hygiene program - PAN PACIFIC CARES, for your better comfort while staying with us

    Our fully vaccinated associates look forward to welcoming you aboard very soon.

    Reviews of PARKROYAL Serviced Suites Kuala Lumpur from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.7
    Facilities8.4
    Location8.8
    Room comfort and quality8.7
    Service8.7
    Value for money8.6
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (1,816)
    8-9 Excellent (903)
    7-8 Very Good (870)
    6-7 Good (305)
    <6 Below Expectation (330)
    Time of the year
    Mar - May (1,025)
    Jun - Aug (1,088)
    Sep - Nov (957)
    Dec - Feb (1,154)
    All guests (7,509)
    All room types
    All languages

    Show reviews that mention 

    Showing 4,224 verified guest comments
    12345
    10.0
    Exceptional
    Mathew from United Kingdom
    Family with young children
    Two Bedroom Suite
    Stayed 9 nights in August 2019

    Excellent 9 day stay in two bedroom suite”

    We really enjoyed our 9-night stay here at Parkroyal serviced suites. Location was perfect close to twin towers, pub street, Jalan Alor, Pavillion etc, couldn't fault it as you could easily walk to everything with young kids. the rooms were really great and spacious, two bedrooms, two bathrooms, lounge dining, and a spare room, aircon worked well with aircon's in every room, and a laundry room, with washer and dryer. rooms were cleaned daily and to a high standard. the pool on the 31st floor was nice, but strangely water was cold, probably due to the shade cover. the breakfast was fine, with a choice of bread, eggs, porridge, fruit and a selection of Asian hot dishes. breakfast gets busy from 9.30am, getting their earlier makes it a lot more enjoyable. taxi rank outside the hotel is handy and getting GRAB is super easy. There are mini-marts right across the road for all the sundries you may need, snacks, drinks, washing powder, coffee, tea's etc. The staff were all amazing, so friendly

    Reviewed September 06, 2019

    See room deals

    Dear Mathew, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian, General Manager

    Responded September 27, 2019
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Arief
    Family with young children
    One Bedroom Suite
    Stayed 3 nights in July 2019

    Perfect!”

    We went on a family vacation with small children. Its location in the city center makes it easy when we want to go to various places. To go to the mall, Pavillion for example, you can just walk, every woman would love it, I am very sure. Or if you want to find food, just go to Jalan Alor, which is quite close. The room is comfortable, clean, tidy, and quite complete, everything you need is there. Just a little advice from us, maybe it would be better if you could provide one more kitchen chair, so that at least my wife and I could sit together while having dinner. For the rest, the service is very satisfying. The wifi is also quite fast, and the signal is also stable. The staff are all friendly, always smiling, and ready to help. Give our warmest regards to Ms. Siti from the receptionist, she is very friendly and we are very satisfied with her service. Thank you ParkRoyal Serviced Suites, we will definitely stay there again next time!

    Reviewed July 13, 2019

    See room deals

    10.0
    Exceptional
    Haji from Brunei Darussalam
    Family with young children
    One Bedroom Suite
    Stayed 3 nights in February 2019

    Great place for young family”

    First arrived: Security and staff were quick to greet and get our luggages out of the taxi into the trolley. Check in: process was fast and straight forward with a bit of deposit required(was refunded upon checkout). Brought to our room which had a king bed in it which was insufficient,as we brought along 3 kids.We requested for an additional (single)bed for the three nights which was delivered within 15 minutes. Really greatful as the recieptionist gave it as complimentary. Breakfast: great throughout the whole stay. Room service: room always clean everytime we return from adventure Location: 5-10mins walking distance to Sungei Wang I guess, and roughly RM20 by taxi to KLCC which I think can be cheaper. Facilities: Swimming pool was closed for maintenance during the stay but others were well maintained and clean. Checkout: Also a breeze and straightforward with smiles from the receiptionist all the way to the security guy. Thank you Park Royal Nagasari for the great stay.

    Reviewed February 18, 2019

    See room deals

    Dear Mr Muhammad, We would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We sincerely look forward to welcome you and your wonderful family back on your next visit to Kuala Lumpur. Warmest regards, Dayana Anuar – Front Office Manager

    Responded February 19, 2019
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Nuraida from Malaysia
    Family with young children
    Three Bedroom Suite
    Stayed 1 night in December 2021

    Very accomodative!”

    I booked a 3 bedroom apartment. My family of 2 children & my brother's of 3 children. The apartment equipped with all the necessary utensils to cook & eat, toaster, rice cooker. They even have washer machine & dryer! Hv to applaud the housekeeping since the apartment is very clean & tidy! They have a cuckoo water dispenser on our level 30, so it's easy to fill in water for the whole family (no need to buy mineral water and bring it up heavily). The view is menara KL. And it's walking distance to Lot 10 & bukit bintang. The rooftop pool also very nice & the children enjoyed it. The only downside is the breakfast is not a buffet breakfast. have to choose and take it at the ground floor. Whatever it is, do maintain your service like this and will def stay again!

    Reviewed December 08, 2021

    See room deals

    Dear Nuraida, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded December 08, 2021
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Sayeef from Bangladesh
    Family with young children
    SUITE STUDIO SUITE KING
    Stayed 1 night in January 2020

    Staying in Park Royal with family”

    I had no idea that Park Royal is a Pan Pacific group property till I walked in with my wife and children. Located in Bukit Bintang, its close to Berjaya Times Square (15 mins walk), Pavilion (15-20 mins walk) through the back roads and through other malls. The Hotel has a fantastic rooftop swimming pool with hot pool for kids. The rooftop offers a great view of the Menara Tower and also has a steam room for free! Not only that their family rooms are quite big and extremely comfortable for a family of 4 (including 2 kids). Buffet breakfast is served in the ground floor and offers continental food along with a few Asian items. its a very nice hotel and higher floors offer a nice view of the city. Its a sure recommendation as its quite affordable if you plan ahead properly.

    Reviewed January 08, 2020

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    Dear Sayeef, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded January 09, 2020
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Florie from Philippines
    Couple
    Studio Suite
    Stayed 3 nights in January 2019

    Very Good Place to Stay!”

    This is a true value for money.We were here to celebrate my bf’s birthday so i hired a deco team (a team outside the hotel) to do up the room. The one I hired was late (they are supposed to go and deco the room at 6PM but they arrived at 8:30pm). It’s because of the hotel staff’s help that I managed to know that the deco team was late (had i not known, we would have went home at 8PM without any set up). It’s because of the hotel staff too that the surprise went smooth. Plus i asked them for a birthday cake which they have happily given! I was thinking that they will be giving me a small cake, to my surprise it’s a big cake with a happy birthday in it! We were so happy! Plus the location is just 300m away from the monorail station (Raja Chulan). A lot of restaurant near the area too which is open 24/7!

    Reviewed January 27, 2019

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    Dear Ms Florie, We would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation to celebrate your partner birthday. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to PARKROYAL Serviced. Warmest regards, Dayana Anuar – Front Office Manager

    Responded February 14, 2019
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    nurulfizah from Malaysia
    Family with young children
    Two Bedroom Suite
    Stayed 1 night in April 2021

    Best suite ever!”

    I love every inch about this suite! It was the best suite to being family even with small children. Spacious, clean, many TV channels, near with malls (walking distance), free parking, 7eleven just right below, McD and family mart in like 2-3mins walking distance. Some things that may be improve are would love if there’s a broom in the suite, and to screw the window so it cannot be open cause it was kind of dangerous for the kids. Thats all. THANKYOU SO MUCH PARKROYAL SERVICE SUITE !

    Reviewed April 26, 2021

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    Dear Nurulfizah, Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back to better stay experience soon. Sincerely, Bernard Sebastian

    Responded April 26, 2021
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Jia from Malaysia
    Couple
    Studio Suite
    Stayed 2 nights in December 2021

    Excellent experience ”

    Only met staffs at the reception, good service. Hotel cleanliness excellent. Good location that pavilion and all popular food can find nearby within 10-15 mins by car. Hotel parking is free. Me and my bf love the hotel design with bathtub and city view. Microwave and kitchen tools are all working. Swimming pool can see kuala lumpur tower. Nothing to pick. Price is so reasonable that i will choose this hotel again for my next trip.

    Reviewed December 15, 2021

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    Dear Jia, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded December 16, 2021
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Wan from Malaysia
    Solo traveler
    Studio Suite
    Stayed 1 night in August 2020

    Truly a gem ”

    Where do I begin. This place is truly a gem. The room is spacious with mini kitchen, living area, complete amenities and the most comfortable bed in kuala lumpur, once you lay on it, you would not want to get up.!. Be warned. Easy check in and out with attentive staff. The location is fantastic, easy to find food, get transport and within walking distance to bkt bintang/pavilion. If you are with a group/solo/etc, book at this place, you wont regret it.

    Reviewed August 16, 2020

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    Dear Wan, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded August 19, 2020
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Maria from United States
    Family with teens
    Two Bedroom Suite
    Stayed 2 nights in August 2019

    Perfect location”

    This is the best hotel/condo we stayed at for this vacation. Rooms were very clean. Slippers, umbrella, robes were provided. Rooftop pool has view of KL Tower, Petronas Tower, and Pavilion tower. We were able to walk to Pavilion and Fahrenheit malls, KL Tower canopy walk, and Suria KLCC. Jalan Alor is close by. Breakfast buffet was great!

    Reviewed August 17, 2019

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    10.0
    Exceptional
    Peter from Australia
    Couple
    Studio Suite
    Stayed 1 night in October 2020

    What a lovely place for a staycation.”

    Booked for four nights. Arrived about lunch time first day and were shown to lovely suite. We have travelled extensively but were so impressed by this large, spacious, well equipped, unit. Unfortunately for us we had only been there a few hours and were up at the Skypool, which was great, when we received notice that the government was introducing a new MCO for KL the following day. Much to our dissapointment we had to check out and drive back to Penang while we still could. The staff were wonderful and thanks to Agoda and Park Royal we got the three nights accom refunded. So now we wait for the chance to return asap. A great place with lovely staff. Can't wait to stay there again. Hopefully for longer!

    Reviewed October 15, 2020

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    Dear Peter, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded October 30, 2020
    PARKROYAL Serviced Suites Kuala Lumpur
    9.6
    Exceptional
    Shu from Nigeria
    Solo traveler
    Studio Suite Double or Twin
    Stayed 6 nights in June 2022

    Fantastic staff - I’ll definitely be back!”

    I always say it’s the people that make a place beautiful. The housekeepers were very attentive! They not only kept the room clean, they probably saw that I often wet the table top from washing hands and pouring water into my bottle, I was later provided a table cloth. It was also noticed that the body soap was finishing, they topped up before I needed to ask for it. Kudos to the housekeepers that cleaned room 2408 on Thursday! Tiffin Labs (provider for breakfast) staff were also very thoughtful! I didn’t take note of the time and missed the breakfast buffet by 10min. When I was told time was over and about to leave, Tiffin Labs staff actually asked if I would want to takeaway some bread. I tried asking if I could just stay and have whatever that are not yet kept away, the staff actually said yes! He even offered me a drink later on! Very touched by his thoughtfulness. Lastly, on the early morning that I checked out, I couldn’t get a grab to go to KL Sentral. The concierge person actually used his personal phone to try getting grab for me. In the end, another staff had to go out to hail a cab, only then I could fly on time. Tyvm Park Royal Serviced Suites KL! I’ll be back ((:

    Reviewed July 03, 2022

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    Dear Shu, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded July 05, 2022
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Ang from Australia
    Family with young children
    Studio Suite Twin
    Stayed 2 nights in October 2019

    Awesome place.”

    First time staying here at Parkroyal service suites and it's been amazing, check-in was easy staff was very friendly and helpful. Great rooftop pool. My kids can swim all day, breakfast was good too. Our room was very clean and comfortable. We would stay here again in the future. A very happy family. Wish we could stay longer next time.

    Reviewed October 06, 2019

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    Dear Ang, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian, General Manager

    Responded October 08, 2019
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    arianna from Malaysia
    Family with teens
    Studio Suite
    Stayed 1 night in January 2020

    Happy with the room we got. ”

    Very clean. Spacious room. Really comfortable. We like the skypool. Gym also nice. So excited using their cardio machine n together can watch TV at the machine. Pls. Find a way to make great anchovies sambal okay... Ur chicken grill nice.. Put extra people to cook at egg station.. We can't have that egg fast because too many people are still queuing for that telor (egg station)

    Reviewed January 27, 2020

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    Dear Arianna, Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back to better stay experience soon. Sincerely, Bernard Sebastian

    Responded February 04, 2020
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Mohd from Singapore
    Solo traveler
    Studio Suite
    Stayed 3 nights in July 2022

    From 2nd July to 5th July”

    This is my first time trying out this hotel. The room is clean and all the staff are very friendly. Took a one bedroom suite. Very spacious. The only thing that can be improve about the room is that the light is too dim. Other than that its perfect. The location is also good. Walking distance to bars and malls. Saved me from all the traffic jam ! Definitely one of my fav hotel now.

    Reviewed July 05, 2022

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    Dear Mohd, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded July 06, 2022
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Glen from Malaysia
    Couple
    One Bedroom Suite
    Stayed 1 night in May 2019

    Perfect placement, absolutely dependable”

    I'm a fan of the bar hops of Pisco, Havana, etc. in the Changkat & BB area. This one is one of my normal go-to hotels for the area. I love the room setups, with separated living area from the bed and bathroom. The kitchen area is stocked as it should be. Their swimming pool setup is one of my favorites in the area, and the gym here is suitable for my morning workouts. Breakfast may be a bit lacking by my standards overall (in terms of selection), but the egg station chef is usually willing to work with me on that end. Front desk is solid, and security takes good care of the front end of the hotel, as well.

    Reviewed June 03, 2019

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    Dear Glen Thank you for your splendid review and we look forward to welcoming you back very soon. Sincerely Bernard

    Responded June 03, 2019
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Nur from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in January 2022

    Perfect staycation”

    This is a beautiful hotel! It’s clean and has a lot of comfort items to make you feel at home. It’s right in the heart of city, so you can walk to everything. Both check-in and check-out were professionally handled and easy. The room was wonderful, clean, and perfect to celebrate a birthday weekend. Would definitely stay there again.

    Reviewed January 25, 2022

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    Dear Nur, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded January 26, 2022
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Raymond from Singapore
    Family with young children
    Two Bedroom Suite
    Stayed 2 nights in February 2019

    One of the Best Serviced Suites We’ve Ever Stayed at”

    The apartment was very spacious & clean. The place was well-maintained, the bed was comfortable and the city view was great. If only there were more clothes hanger in the bathroom and mirror in the room, it would be great. The breakfast could be better too. Other than those, we had a perfect stay here.

    Reviewed February 17, 2019

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    Dear Mr Raymond, It's really heart-warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. As the property evolves itself, we too are looking to improve the standards of each department within our property to raise the standard for hospitality in Malaysia. Your comment has been addressed with all Department Heads concerned for better improvement. Once again, thank you for taking the time to share your experiences with us. We hoped that you will still continue to support PARKROYAL Serviced Suites for your future visits here to Kuala Lumpur. Warmest regards, Dayana Anuar - Front Office Manager

    Responded February 19, 2019
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Siti from Singapore
    Family with young children
    Studio Suite
    Stayed 2 nights in December 2019

    SPACIOUS and BIG!”

    Our next go-to apartment when we're in KL! Everything was clean, the room was big and spacious, had an island with a hidden table for us to have our dinner, bathtub was clean and big (my son loves it!), a separate shower just next to the tub. Just next to the entrance was the convenience store and just infront of the hotel we have the 24hr mamak shop (coffeeshop). The only downside was the breakfast spread was limited and the restaurant was quite cramp.

    Reviewed February 24, 2020

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    Dear Siti, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded February 28, 2020
    PARKROYAL Serviced Suites Kuala Lumpur
    10.0
    Exceptional
    Fazira from Malaysia
    Family with young children
    1 Bedroom Premier
    Stayed 1 night in February 2021

    Spacious room! ”

    The room was very big for even though I’m just booked for one bedroom! Excellent service of the staff. The room is not very clean, I need to ask housekeeping to come inside the room to vacuum the carpet. The lift is very suck! No sensor at all! My baby 1months old been hit with the lift just because no sensor! Improved your lift service. Apart from that, all is satisfying

    Reviewed February 18, 2021

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    Dear Fazira, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian

    Responded February 19, 2021
    PARKROYAL Serviced Suites Kuala Lumpur
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