PRANTARA heritage suites

PRANTARA heritage suites

70b street 244, Sangkat Chakto Mukh, Phnom Penh, Cambodia, Wat Bottum
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Standard Single Room - Bed PRANTARA heritage suites
Standard Single Room - Bed
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    Lobby PRANTARA heritage suites
    Interior view PRANTARA heritage suites
    Superior Double  Room - Bathroom PRANTARA heritage suites
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    Exterior view PRANTARA heritage suites

    Guest reviews

    8.5
    Excellent
    /10
    (156 reviews)See what guests said
    9.2
    Exceptional

    "It is in a good location, walking distance to royal palace,..."

    Yovana

    -

    January 16, 2018

    9.0
    Exceptional service
    Recommended by 94% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    • Ticket services

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Wat Botum160 m
  • Cambodia - Vietnam Friendship Statue210 m
  • Samdech Hun Sen Garden210 m
  • Spa Bliss230 m
  • Supreme Court310 m
  • Cambodian Cooking Class340 m
  • Freebird Bar & Grill340 m
  • Royal Palace360 m
  • Lotus Silk360 m
  • D's Books Shop380 m
  • Value for money8.4
    Distance to city center2.7 km
    Location rating8.8
    Nearest airportPhnom Penh International Airport (PNH) - Cambodia
    Distance to airport9.4 km
    Select your room
    8.3
    Excellent
    Room comfort & quality
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Superior Double  Room
    Superior Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 double bed and 1 super ki...
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    Standard Single Room
    Standard Single Room
    ...
    • Room size: 15 m²/161 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Have a question for PRANTARA heritage suites?

    What people love about the property

    • 9.6
      Exceptional

      "Everything was clean, air conditioning worked well, staff was well trained."

      Jasmine

      |

      February 19, 2017

    • 8.4
      Excellent

      "Hostel located near by tourist place like royal palace and silver pagoda."

      POI Y.

      |

      November 28, 2017

    • 8.4
      Excellent

      "Good staff."

      CHAU T.

      |

      September 8, 2016

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    More about PRANTARA heritage suites

    More about PRANTARA heritage suites

    8.0
    Very good

    "Comfortable and convenient for sightseeing"

    Thanh V.

    |

    January 8, 2016

    An overview

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    What they offer

    8.8
    Excellent

    "Pros: cool area near Mekong, attractions and markets."

    Jojo

    |

    December 21, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (156)Booking.com Reviews (303)
    8.5
    /
    10
    Cleanliness8.7
    Facilities7.7
    Location8.8
    Room comfort and quality8.3
    Service9.0
    Value for money8.4
    Provided by verified guests of Agoda
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    All guests (156)
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    Show reviews that mention 

    Showing 105 verified guest comments
    12345
    8.0
    Excellent
    Nicole
    Couple
    Deluxe Double Room
    Stayed 2 nights in February 2019
    Charles Canada ”
    Je recommande cet hôtel. Accueil sympathique, serviable. Chambre propre, grande et tout l’équipement fonctionnel. Près de tout à pied (10/15 min). Good size room. Clean and all équipements fonction properly. Close to the river where the night activities are (10/15 min. Walk). Personnel sympatetique and helpfull. I recommand this hotel, good quality/price ratio.
    Reviewed March 06, 2019
    8.0
    Excellent
    Brittany from United States
    Couple
    Deluxe Double Room
    Stayed 2 nights in February 2019
    Very good value”
    The room was clean and comfortable. Staff was friendly and helpful. The location is right in the middle of everything, very convenient. Cons: location can be loud at night, especially on the weekend. The drain in our bathroom kept backing up and flooding the bathroom floor.
    Reviewed February 18, 2019
    8.8
    Excellent
    Yun from Singapore
    Couple
    Deluxe Double Room
    Stayed 3 nights in December 2018
    Great locatiion, comfortable stay”
    Had a really comfortable stay here. It's in a central location yet still quiet and peaceful enough. The double room was big and clean and even had a balcony. Breakfast wasn't included in our booking but there are many wonderful cafes and eateries in the vicinity.
    Reviewed December 13, 2018
    9.6
    Exceptional
    Daniel from Canada
    Couple
    Standard Single Room
    Stayed 1 night in December 2018
    2nd stay here”
    Our second time staying here and it was as good as before. The rooms are big and comfortable and the location is great for sight seeing. The manager/owner is incredibly friendly and helpful as are all staff we met. Would happily stay again when in Phnom Penh.
    Reviewed December 08, 2018
    8.8
    Excellent
    Paulina from Sweden
    Solo traveler
    Superior Double Room
    Stayed 3 nights in November 2018
    Nice staff”
    The building is an older building with some quirky solutions. The room was a bit smaller than I expected but worked for me. It would not hurt to get the walls a fresh coat of paint but it was not disturbing. The bed was clean as well as the room. The door could have closed better but I guess it was bent from the humidity. It locked ok so that was not a problem. The best with the place was the stuff and the manager that was a really nice part of the visit. Problems and queries got fixed fast. I would recommend the place. It is close to the palace in a small street that would feel a little uncomfortable if there was not a market there with people.
    Reviewed November 16, 2018
    10.0
    Exceptional
    Peter from Australia
    Solo traveler
    Deluxe Double Room
    Stayed 3 nights in November 2018
    Excellent Value ”
    A great little boutique hotel in a very quiet lane. There are some very good restaurants nearby, and it is only a five to ten minute walk to plenty of bars, restaurants etc along the river front and in the back streets too. Bruce the hotel manager is very friendly and extremely helpful, considering he works very long hours he never hesitated to help me with advice or manage bookings, buses etc. as I needed it. The bed, linen, towels that smell wonderful, shower, tv, safe etc all great value for this price range in Phnom Penh. Giant Ibis buses can be booked from this hotel, looking forward to catching my first one. The staff are friendly and the premises are kept immaculately clean. I can highly recommend this hotel.
    Reviewed November 08, 2018
    9.2
    Exceptional
    Daniel from Canada
    Couple
    Deluxe Double Room
    Stayed 2 nights in October 2018
    Great place to stay Phnom Penh”
    Staff were extremely friendly and helpful and gave great advice and helped us locate a local restaurant we were excited to try. Room was spotless and spacious with a great shower. Helped us arrange tuk tuks to the killing fields and genocide museum and the to the airport when we were leaving. Location is perfect extremely close to the national museum and royal palace. The nearby park was really pleasant and great spot for some people watching. Only minor downside was that breakfast was a little pricey and service a little slow, but it was still good. Would definitely stay again if back in Phnom Penh.
    Reviewed November 02, 2018
    10.0
    Exceptional
    Tyler from Cambodia
    Solo traveler
    Deluxe Double Room
    Stayed 3 nights in September 2018
    Exceptional”
    Very very good hotel. Great staff. Very helpful and friendly. Good location. Very close to shopping and parks. Very quiet area. Big clean rooms. I’ve travelled extensively all over Asia these last 3.5 months and I can honestly say this is the best place I’ve stayed at. I will definitely be staying here again in the future. I give it 5 stars.
    Reviewed September 23, 2018
    7.2
    Very good
    Michael from Thailand
    Couple
    Superior Double Room
    Stayed 2 nights in December 2018
    Good location, but room for improvement”
    Room did not fully match description on Agoda (smaller) and no option to change to alternative room (fully booked). No proactive approach from staff to address topic. Bedroom nice, bathroom “funny”. Breakfast not included.
    Reviewed December 13, 2018
    8.4
    Excellent
    Sadie from United Kingdom
    Couple
    Deluxe Double Room
    Stayed 4 nights in September 2018
    Nice after a couple of teething problems”
    Lovely location in the quiet streets round the royal palace but easy walk to bars and restaurants. The first room they offered us had an inside conservatory which they advertise as a balcony, we asked to swap to another room which they did without an issue. Lovely big room with aircon, comfy bed and ensuite. It's not the cheapest but it was very nice for a couple of days in the city.
    Reviewed September 08, 2018
    8.0
    Excellent
    Omri from Israel
    Couple
    Superior Double Room
    Stayed 1 night in August 2018
    Good location, OK hotel”
    the location is great right by the royal palace and the national museum and not far from the riverside. The staff was nice and helped with tickets to a dance show and a bus to Siem Reap, even though they seem a bit sleepy at times.. Not the cleanest place I've been in and rooms aren't luxurious but was OK.
    Reviewed August 26, 2018
    8.4
    Excellent
    Matt
    Couple
    Deluxe Double Room
    Stayed 1 night in July 2018
    Close the water and a park w/ friendly staff”
    I can only speak for our stay, but the person who checked us in was excellent and polite, as well as arranged our transport in the morning and also called Sorya bus for us. For me, the location was great as it has some nice places near by and was 1 block from an open park to run in the evening.
    Reviewed July 05, 2018
    9.6
    Exceptional
    David from United Kingdom
    Couple
    Superior Double Room
    Stayed 3 nights in June 2018
    Excellent little hotel”
    Nice little hotel, in an excellent location. Just a short walk to the Royal palace, national museum and major sights in Phnom Penh. Extremely friendly and helpful staff. Very happy with our stay here and would easily recommend it.
    Reviewed June 26, 2018
    5.2
    Kirstine from Philippines
    Business traveler
    Superior Double Room
    Stayed 6 nights in November 2018
    They took my things out without my permission ”
    They made a mistake. They checked me in the wrong room. I already spent a night in the room and the next day I went to work, I got back to find out they moved out all of my stuff because they made a mistake. So, yes. They took my unpacked clothes, dirty laundry, everything and moved it to the smaller room to accommodate the guest who was supposed to be there. First of all - not my fault. Second, there is an option here on Agoda to send a message to the customer. I sent you a message here and you didn't reply. Clearly you don't know how to navigate this service. So, what can I do? All I can get is an apology and to keep my cool until I leave for the next 6 days. The place is hard to find by the Grab drivers but it's fairly near tourist spots. The room was okay. It could've been a good stay overall but the fact that you moved my stuff without me knowing was just a disappointment.
    Reviewed November 19, 2018
    Dear Kirstine, Greeting from prantara heritage suites. As the problem happened to you, we are terribly sorry. If we can meet again in another of time, I would like to talk to you and I will offer you a gift for apology. I hope you are fine at the moment. Have a great year ahead. Sincerely Yours, Bruce
    Responded December 01, 2018
    PRANTARA heritage suites
    8.4
    Excellent
    Torsten from Singapore
    Solo traveler
    Deluxe Double Room
    Stayed 1 night in November 2018
    Beautiful place with friendly staff”
    The hotel is located in a heritage building (as the name suggests) with very tastefully decorated, big, bright rooms. In fact, I am not dure about the size of the standard rooms, but mine was defintely generous and so nice that I hardly wanted to leave it. Due to the fact that the building is old it comes with some quirks (e.g. light switches in unsuspected places), but thats a small price to pay for this overall wonderful accomodation. It is located only a few walking minutes away from the palace. It is not in the centre of night activities, but there are a few restaurants and cafes in walking distance, and the good side of this is that it was so silent at night as i never would have expected from a busy city such as Phnom Penh, because it is located in small side street that goes completely dead at night. To be fair, there is a construction side next door, but it didn‘t bother me much as they didn‘t work at night, and only sometimes duribg the day. Staff is very friendly and helpful.
    Reviewed November 07, 2018
    9.6
    Exceptional
    YINGWEI from China
    Solo traveler
    Standard Single Room
    Stayed 1 night in October 2018
    A little bit expensive in this room size and facilities”
    Staffs are helpful. The location is not easy to find even for local drivers as it hides in many buildings of a community and those of which are under construction with the surrounding fence. The room design is nice and the bed is very comfortable.
    Reviewed October 29, 2018
    8.8
    Excellent
    Jojo from United Kingdom
    Solo traveler
    Superior Double Room
    Stayed 4 nights in December 2018
    Great place to stay with terrible WiFi ”
    Pros: cool area near Mekong, attractions and markets. The staff are nice and tut tuts outside hotel, room is spacious and clean. It feels safe, quiet and friendly. Cons: THE WIFI IS TERRIBLE
    Reviewed December 21, 2018
    9.2
    Exceptional
    Yovana from United States
    Couple
    Standard Single Room
    Stayed 1 night in January 2018
    Simple, Clean Hotel Near Phnom Penh Sites”
    We read great things about this place on Travelfish. It is in a good location, walking distance to royal palace, river walk, etc. and they can help arrange a tuk-tuk to visit the killing fields. We had a room on the top floor. It was a little small, but clean. They didn’t offer breakfast included or any other facilities really, so it felt like we didn’t get a lot for what we paid, but I think that’s typical for these touristy cities in Cambodia. We would recommend still since it’s hard to find a clean place with good reviews in this area for around $30 USD.
    Reviewed January 16, 2018
    10.0
    Exceptional
    Maxime from France
    Couple
    Stayed 5 nights in November 2017
    Great Hotel!”
    The rooms are great, big and clean. The staff is really friendly and helping. The location is really good : 5min walking to the Royal Palace and less than 10min to the National Museum. And the breakfast are really tasty and good (it is extra). We warmly recommend the Penh Guesthouse
    Reviewed November 27, 2017
    8.0
    Excellent
    Kimberly from Singapore
    Couple
    Superior Double Room
    Stayed 2 nights in October 2017
    Great location, you get what you pay for”
    Really accessible; although tuktuk/cab drivers might be a bit confused as the guesthouse is tucked into a little alley between St 240 and 244. Just drop off at ARTillery cafe nearby and walk in. The bathroom was the best part of the room (clean, with consistent hot water). Good aircon. Sheets were a bit stained but otherwise negligible. Rooms are undergoing reno so a bit dusty, but that should be fine after they're done. Overall a good stay - especially for the price and central location (near Sisowath Quay, Bassac, St 240 etc)!
    Reviewed October 23, 2017
    12345
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    • Excellent location
    • Royal Palace
    • Capitol Bus Station is within 1.4 km