Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2

Removed from saved list

8.4

Excellent

6,274 reviews

6,274 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
KL Bird Park 44.2 km
Chinatown - Kuala Lumpur 44.3 km
Central Market 44.6 km
Jalan Alor 44.8 km
Pavilion Kuala Lumpur 45.1 km
Menara Kuala Lumpur 45.4 km
KLCC - Bukit Bintang Pedestrian Walkway 45.5 km
Aquaria KLCC 45.6 km
KLCC Park 45.8 km
Petronas Twin Towers 46.0 km
Nearby landmarks
ERL KLIA2 40 m
gateway@klia2 90 m
Short Term Car Park 'B' 2.3 km
Kuala Lumpur International Airport 2.4 km
Tourism Malaysia at Kuala Lumpur Int'l Airport 2.4 km
Nooodles Satellite Building 2.4 km
KLIA Main Terminal 2.4 km
Long Term Car Park (LTCP) 2.5 km
ERL Railway Station - KLIA 2.5 km
KLIA Satellite Terminal A 3.1 km
Entire apartment
2020

Private Resting Suite, Plaza Premium Lounge - Gateway@klia2

Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sepang / Kuala Lumpur International Airport part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

50 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent food & dining

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Breakfast [free]

Car park [on-site]

Restaurants

Room service

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.8
Distance to city center56km
Location rating9.3
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport2.4 km

Rooms available at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2

Very good
Room comfort & quality

7.9

Traveller Room - 6 Hours Stay, Room & Meal
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 2 bunk beds
Enter dates to see prices
Suite - 12 Hours Stay, Room & Meal
...
  • Room size: 11 m²/118 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Family Room - 12 Hours Stay, Room & Meal
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 2 single beds and 1 bunk be...
Enter dates to see prices
Family Room - 6 Hours Stay, Room & Meal
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 1 bunk bed and 2 single bed...
Enter dates to see prices
Traveller Room - 12 Hours Stay, Room & Meal
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 2 bunk beds
Enter dates to see prices
Studio - 12 Hours Stay, Room & Meal
...
  • Room size: 13 m²/140 ft²
  • No Windows view
  • 1 bunk bed
Enter dates to see prices
Double Plus - 12 Hours Stay, & Meal
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 2 single beds or 1 double b...
Enter dates to see prices
Double Plus - 6 Hours Stay, & Meal
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 2 single beds or 1 double b...
Enter dates to see prices
Solo Plus - 12 Hours Stay, & Meal
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Solo Plus - 6 Hours Stay, & Meal
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

For those who wish to drive their own cars, Private Resting Suite, Plaza Premium Lounge - Gateway@klia2 has a car park on site, as well as additional parking nearby if the first car park is full.

Is breakfast offered at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Start your mornings right, with the continental and buffet breakfast options offered at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2.

What are my dining options at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Private Resting Suite, Plaza Premium Lounge - Gateway@klia2 features an on-site restaurant for your dining convenience.

What is the smoking policy at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Private Resting Suite, Plaza Premium Lounge - Gateway@klia2 does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Travel by air is easy with Kuala Lumpur International Airport only 2.3 km away from Private Resting Suite, Plaza Premium Lounge - Gateway@klia2.

What is the closest train, metro, or bus station to Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

The closest train, metro, or bus station to Private Resting Suite, Plaza Premium Lounge - Gateway@klia2 is ERL KLIA2, 30 m away.

What restaurants are nearby Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Restaurants including Dunkin' Donuts, Eden Restaurant @ KLIA and Harrod's are popular in Private Resting Suite, Plaza Premium Lounge - Gateway@klia2’s neighborhood which is known as Sepang / Kuala Lumpur International Airport.

What popular shopping places are close to Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Shopping options in Private Resting Suite, Plaza Premium Lounge - Gateway@klia2’s Sepang / Kuala Lumpur International Airport neighborhood include gateway@klia2, Nooodles Satellite Building and Mitsui Outlet Park Klia Sepang.

What are popular attractions near Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Private Resting Suite, Plaza Premium Lounge - Gateway@klia2’s location in the Sepang / Kuala Lumpur International Airport neighborhood makes it close to famous attractions including Sepang International Circuit, Masjid Salak Tinggi and Padang Bola Bandar Baru Salak Tinggi.

What popular beaches are close to Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Private Resting Suite, Plaza Premium Lounge - Gateway@klia2’s Sepang / Kuala Lumpur International Airport neighborhood also includes Bagan Lalang Beach.

What popular natural sightseeing spots are close to Private Resting Suite, Plaza Premium Lounge - Gateway@klia2?

Private Resting Suite, Plaza Premium Lounge - Gateway@klia2’s nearby natural sights include PLKN PRINCESS HALIZA, Tadom Hill Resorts and BUY U CAMPGROUND located in the same Sepang / Kuala Lumpur International Airport area.

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Explore the neighborhood

What people love about Private Resting Suite, Plaza Premium Lounge - Gateway@klia2

  • 10

    Exceptional

    "Very good place to stay"

    MELVIN

    |

    September 8, 2022

  • 8

    Very good
    Cleanliness

    "Best and clean room for nap"

    vj

    |

    January 12, 2022

  • 8.8

    Excellent
    Cleanliness

    "Is clean and convenient"

    TAN

    |

    May 5, 2021

Property ranking|Compared to 7,103 Kuala Lumpur properties
See all rankings
Location score
9.3/10
Room comfort score
7.9/10
Cleanliness score
8.9/10
Couples review score
8.5/10
Better than
98
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Overall rating:

8.4

Excellent
6,274 reviews
Cleanliness
8.9
Facilities
8.1
Location
9.3
Read all reviews >
What travelers say they love:
Will stay again if we are transiting at KLIA2 again.
Simon from Malaysia
Group
More about Private Resting Suite, Plaza Premium Lounge - Gateway@klia2

More about Private Resting Suite, Plaza Premium Lounge - Gateway@klia2

Private Resting Suite, Plaza Premium Lounge - Gateway@klia2

Make everyday special with all that Kuala Lumpur has to offer with a stay at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2.
All offerings provided by Private Resting Suite, Plaza Premium Lounge - Gateway@klia2 help to ensure a pleasant stay for all travelers. Free internet access provided within the apartment keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including express check-in or check-out and luggage storage.
Feel like doing nothing? Available services like room service let you get the most out of your time at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the apartment.
A range of amenities is offered in guestrooms at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2. Enjoy your stay even more at the apartment, knowing that some selected rooms include air conditioning. Some rooms at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2 are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper available in some selected rooms.
Don't worry about being thirsty as bottled water is provided in some guestrooms. Bathroom amenities are just as important as others, and at the apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2 begins with a delicious complimentary breakfast. A number of great dining options at the apartment assures that you'll always have convenient and delicious choices.
A day in will be as fun as a day out with ranges of recreational activities offered at Private Resting Suite, Plaza Premium Lounge - Gateway@klia2. Family time on relaxed evenings is easy with the apartment's shared lounge and TV area.


Reasons to stay here

Compared to the city's accommodation options, this apartment scored higher than 98% of them for food and dining.
Guests who stayed at this apartment have scored it higher than 98% of accommodations in the city.
According to guests who stayed here, this apartment's room comfort is rated higher than 98% of other accommodations in Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

223 mentions

Food & Dining

174 mentions

Breakfast

138 mentions

Internet

21 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Breakfast [free]
  • Restaurants
  • Room service

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Shared stationery removed
  • Temperature check for guests and staff

Services and conveniences

  • Contactless check-in/out
  • Convenience store
  • Elevator
  • Facilities for disabled guests
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [nearby]
  • Car park [on-site]

Available in all rooms

  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Non-smoking
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Toiletries
  • Towels
Food and dining
Breakfast options
  • Continental
Location
Kuala Lumpur International Airport 2 (klia2), Level 2M, Gateway@klia2, Sepang (landside/2 minutes away from Air Asia check in Counter)., Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 64000
Exceptional
Location

9.3

Airports

  • Kuala Lumpur International Airport (KUL)
    2.4 km 20 min drive
  • Sultan Abdul Aziz Shah Airport (SZB)
    44.9 km

Public transportation

  • ERL KLIA2
    40 m
  • KLIA Main Terminal
    2.4 km

Hospital or clinic

  • Pusat Perubatan Pusrawi
    4.3 km 20 min drive

Convenience store

  • On-site

Cash withdrawal

  • ATM
    1.2 km 6 min drive
What's nearby

Popular landmarks

  • KL Bird Park
    44.2 km
  • Chinatown - Kuala Lumpur
    44.3 km
  • Central Market
    44.6 km
  • Jalan Alor
    44.8 km
  • Pavilion Kuala Lumpur
    45.1 km
  • Menara Kuala Lumpur
    45.4 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    45.5 km
  • Aquaria KLCC
    45.6 km
  • KLCC Park
    45.8 km
  • Petronas Twin Towers
    46.0 km

Nearby landmarks

  • ERL KLIA2
    40 m
  • gateway@klia2
    90 m
  • Short Term Car Park 'B'
    2.3 km
  • Kuala Lumpur International Airport
    2.4 km
  • Tourism Malaysia at Kuala Lumpur Int'l Airport
    2.4 km
  • Nooodles Satellite Building
    2.4 km
  • KLIA Main Terminal
    2.4 km
  • Long Term Car Park (LTCP)
    2.5 km
  • ERL Railway Station - KLIA
    2.5 km
  • KLIA Satellite Terminal A
    3.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests are required to provide an estimated check-in time to the property prior to arrival.
  • Baby cot is not available at the property.
  • Extra bed is not available at this property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center56km
  • Travel time to airport (minutes)0

The property

  • Number of bars/lounges0
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 24
  • Room voltage240
  • Year property opened2014
  • Most recent renovation2014

Reviews of Private Resting Suite, Plaza Premium Lounge - Gateway@klia2 from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.1
Location9.3
Room comfort and quality7.9
Service8.3
Value for money7.8
High score for Kuala Lumpur
Rating
9+ Exceptional (966)
8-9 Excellent (539)
7-8 Very Good (601)
6-7 Good (209)
<6 Below Expectation (246)
Time of the year
Mar - May (568)
Jun - Aug (666)
Sep - Nov (741)
Dec - Feb (586)
All guests (6,274)
All room types
All languages

Show reviews that mention 

Showing 2,561 verified guest comments
12345
10.0
Exceptional
Nicolai from Australia
Business traveler
Suite - 12 Hours Stay, Room & Meal
Stayed 1 night in August 2019

BEST PLACE EVER.”

I really enjoy my stay here and I will definitely be back here again and again. The staff was wonderful, but the convenience of just staying here in the Airport between the flights was so terrific. The lounge offered a selection of beautiful foods and beverages in a very relaxing setting. The rooms very not spacious, but offered a peaceful ambiance and a very restful sleep. Showers, Aircond and WiFI worked well. I felt so refreshed after having been staying there for the 12 hours. So great, Thank you. Observation: The kitchen staff could show a more friendly attitude. To be shy is OK, but your customers need to see your beautiful smiles and friendly attitudes. Cheers

Reviewed August 11, 2019

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Dear Nicolai, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We have shared your feedback with relevant department so that further enhancement could be carried out. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.

Responded October 25, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Veronica from Malaysia
Family with teens
Family Room - 6 Hours Stay, Room & Meal
Stayed 1 night in November 2019

Highly recommended !!!”

Excellent hotel for a transit hotel. Booked 2 family rooms but they gave us 4 double plus rooms (connecting room) as the family room is fully occupied. Room is very clean and spacious completed with toiletries. Breakfast provided but for us the breakfast is good (dont compare with the 5 stars hotel). Children below 12 years stay for FREE using existing bed.

Reviewed November 28, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded December 02, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Penelope from Australia
Couple
Suite - 12 Hours Stay, Room & Meal
Stayed 1 night in November 2019

perfect in every way for an overnight layover”

this was the first time we have tried staying at the new KLIA2 airport for a lay over instead of heading into KL. It was perfect, clean and comfortable rooms, tea and coffee facilities provided. great shower to freshen up and great staff. Cannot recommend this hotel any higher.

Reviewed November 20, 2019

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Dear Penelope, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 21, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Ty
Couple
Double Plus - 12 Hours Stay, & Meal
Stayed 1 night in July 2019

Good value, ideal location”

Very good as per my previous review. A bit noisy with people coming and going (via the corridor) during the night due to the transient nature of the hotel, but otherwise excellent on all other fronts. - Two options of pillows would be a great improvement as the only option provided in our room for the second stay were not comfortable at all.

Reviewed July 14, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 14, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Connie from Malaysia
Business traveler
Stayed 1 night in August 2019

Great facilities and worth the value of money”

Comfortable room and bed. It is very clean. Truly worth the value as it comes with meal! It is definitely an ideal place to stay overnight for 6 hours if you are catching the next flight. It comes with meal. Great Breakfast.

Reviewed August 19, 2019

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Dear Connie, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.

Responded October 25, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
NURKHAFIZAH from Malaysia
Family with young children
Double Plus - 12 Hours Stay, & Meal
Stayed 1 night in November 2019

Value for money”

We were staying here due to we need to to go klia to send our family to perform umrah. We want to avoid heavy trafic early in the morning and decision to stay here is one of the best decision i ever made. From klia2-klia just 2 mins away by erl. Will definitely stay here again. Room is spacious. Toilet is clean.

Reviewed November 26, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 27, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
9.6
Exceptional
David from United States
Solo traveler
Room & Meal : Suite Room for 12 hours
Stayed 1 night in July 2019

Very Nice Staging Area Following Penang Surface Journey For Flight”

Despite some locator problems both with my reservation and the site of the facility inside the terminal, this turned out to be a very smart choice despite the higher price than I usually pay for a KL hotel. It was very comforting to know that any and all needed services could be obtained within a lift ride. Pressure was also lifted as I was in place for my upcoming flight without having to run any risk of missing it due to traffic, which is an ongoing local concern. Only criticisms involved unclear signage and free food that I missed on arrival as the lounge/dining area signs and appearance were misleading. I wound up going upstairs to buy food because of this issue, when I did not have to do so. This facility is an absolute no-brainer if either transiting to/from different transpo forms in Malaysia or catching morning flights elsewhere. Perfect for my needs at the time. Grade A-.

Reviewed August 02, 2019

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Dear David, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.

Responded October 25, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Evelyn from Malaysia
Family with teens
Double Plus - 12 Hours Stay, & Meal
Stayed 1 night in October 2019

Very very convenient... The check in is 24hours.. And it is inside the airport.. No need to arrange ”

Booked PRS but given aero hotel. The room is nice and clean.. And most important is the shower is great!.. Enjoyed my stayed there. Highly recommended.

Reviewed October 23, 2019

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Dear Evelyn, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.

Responded October 25, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Lee from Hong Kong SAR, China
Solo traveler
Suite - 12 Hours Stay, Room & Meal
Stayed 1 night in July 2019

非常滿意”

It was my first to stay at this hotel. So glad that I found this place to stay for a night during my transit time. Reasonable price, Clean, new, comfortable bed, fast wifi and also included buffet food and drink. That’s all I need. Will stay again next time .

Reviewed July 16, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 14, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Foong from Malaysia
Business traveler
Suite - 12 Hours Stay, Room & Meal
Stayed 1 night in November 2019

Great Place for short retreat ”

Surprise to learn that its room is really well designed, with attached bathroom in reasonable size, bed is comfortable, lightning is adequate, location is excellent, come with free meal and breakfast start serving as early as 4am. Only the noise from next room & outside corridor can easily be heard.

Reviewed November 13, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. We have shared your feedback with relevant department so that further enhancement could be carried out. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 13, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Farah from Malaysia
Couple
Double Plus - 12 Hours Stay, & Meal
Stayed 1 night in September 2019

Great!”

Everything about our stay here was perfect! Super convenient at an affordable price. Pretty spacious room and bathroom with TV that comes with a lot of channels. Comfortable bedding. It was inclusive of 1 meal that's redeemable anytime 24/7. We had a flight at 7am, so we could get an early breakfast! No need to rush as the departure hall was just a few minutes' walk. Super satisfied, would definitely recommend and stay again if I have a layover!

Reviewed September 28, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.

Responded October 25, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
TINIA from Malaysia
Group
Family Room - 12 Hours Stay, Room & Meal
Stayed 1 night in September 2019

Exceptional”

Very very recommended for those who are waiting for long transit flight, the room is comfortable, the food is great, the management is very helpful and not to mention it is located inside the airport itself so that we don't have to rush for departure. The price speaks for itself. THUMBS UP!

Reviewed October 02, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.

Responded October 25, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Noorajeerah from Malaysia
Family with teens
Family Room - 6 Hours Stay, Room & Meal
Stayed 1 night in June 2019

Great place to rest”

I read the some of the reviews complained about the food however i have a different experience. I love the food and the menu changes for breakfast, lunch, dinner and supper. So if u want to eat something heavy, dont go after 10pm cz thats when they serve light meal for supper. The bed is so cozy and the room has good space for bags as we had 5 luggages. Water pressure at the shower was so satisfying. Overall I will definitely come back

Reviewed June 13, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded December 02, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
chai
Family with young children
Studio - 12 Hours Stay, Room & Meal
Stayed 1 night in November 2019

value for money.”

it's near to check in counter. clean, comfort, and foods are provided all day long. beware ~ make sure you book through agoda which state clearly including meals and room. we are happy to stay in aerotel! definitely will come back again.

Reviewed December 01, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded December 02, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
ezura from Malaysia
Couple
Double Plus - 12 Hours Stay, & Meal
Stayed 1 night in July 2019

Easy access to KLIA2, comfortable”

We booked for 12 hours at RM197, comfortable room with good amenities.. breakfast was good... few minutes walk to check in counter.. a great night stop when you have very early morning flight ..

Reviewed July 23, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 11, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Alias from Malaysia
Couple
Stayed 1 night in August 2019

Great stay”

I arrived late around 1230midnight and due to miscommunication between staff the room was not available..but i was lucky as they upgraded my room to another hotel opposite called Aerotel Hotel KLIA2..the room was much bigger..totally satisfied But for meal,as i was being changed to another hotel,i had to choose a meal only..if at lounge the food was freely accessable..but still the meal was fair even though i still prefer at lounge..

Reviewed August 14, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We have shared your feedback with relevant department so that further enhancement could be carried out. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.

Responded October 25, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Noor from United States
Business traveler
Suite - 12 Hours Stay, Room & Meal
Stayed 1 night in December 2019

Superb location and good enough facilities”

Superb location n good enough facilities. But i a bit upset with the meals arrangement. Previously they had meals for breakfast, lunch and dinner. Now they only have breakfast.. I asked the reception, and he said the mgt wanted to cut the cost. Emmm ..why I chose this transit hotel previously because they had these 3 type of meals provded by the guests ..now no more...

Reviewed December 03, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. Please be assured we will pass your feedback above to relevant department for further improvements. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded December 05, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Gavan
Family with young children
Family Room - 12 Hours Stay, Room & Meal
Stayed 1 night in May 2019

Exceptional”

We arrived at the airport from Langkawi after 10pm, and the next flight coming home was 10:30am on the next day. We only wanted a room to sleep but it turned out we enjoyed meal and drink including beer during our stay. We went to the check-in counter for our flight in the morning then back to the lounge for breakfast. Stress free as we didn't have to worry about getting late for checking in because of the traffic or anything.

Reviewed May 10, 2019

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Dear Valued Guest, Thank you for staying with Private Resting Suite, Plaza Premium Lounge!. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Plaza Premium Lounge Team

Responded January 15, 2020
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Noran from Australia
Solo traveler
Suite - 12 Hours Stay, Room & Meal
Stayed 1 night in May 2019

Great hotel ”

Room was clean and bed was comfortable which is great before a long flight. Location was easy to find, quick checkin and checkout. Staff were friendly and food was good. Thank you

Reviewed May 20, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded December 06, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
10.0
Exceptional
Hazirah
Solo traveler
Solo Plus - 12 Hours Stay, & Meal
Stayed 1 night in September 2019

Satisfied!”

Checked in at 2am and got a room in Aerotel. The room was clean, comfortable and nice just like a 4-5 star hotel room, no hassle since it was located inside the airport and super convenient for guests.

Reviewed September 11, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded October 25, 2019
Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
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