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3,964 reviews
3,964 reviews
Clean and comfortable hotel at a strategic location.
Hotel rooms are clean and comfortable.
The hotel itself is strategically located next to Farley Supermarket, Bintulu Bus Station and there are plenty of food options around the area.
Place is conveniently located near bus terminal and shopping areas.
The room is really clean and spacious and can easily find place to eat around.
8.8
Location rating score
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bintulu City Center part of Bintulu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bintulu Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Coffee shop
7 travelers have booked today.
Value for money | 8.5 |
Distance to city center | 5KM |
Location rating | 8.8 |
Nearest airport | Bintulu Airport (BTU) |
Distance to airport | 9.4 km |
What time is check-in and check-out at Promenade Hotel Bintulu?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Promenade Hotel Bintulu?
Promenade Hotel Bintulu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Promenade Hotel Bintulu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Bintulu with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Promenade Hotel Bintulu?
Start your mornings right, with the continental and buffet breakfast options offered at Promenade Hotel Bintulu. Asian breakfast is available for guests.
What are my dining options at Promenade Hotel Bintulu?
Promenade Hotel Bintulu features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Promenade Hotel Bintulu?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Promenade Hotel Bintulu. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.
Can business events be hosted at Promenade Hotel Bintulu?
On-site venues and convenient event services make Promenade Hotel Bintulu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 900 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Promenade Hotel Bintulu?
Promenade Hotel Bintulu does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Promenade Hotel Bintulu?
Promenade Hotel Bintulu is located in Bintulu City Center, famous for good restaurants such as Mid Valley Seafood, Apple Restaurant and Eve Garden.
What popular shopping places are close to Promenade Hotel Bintulu?
Located in the Bintulu City Center area, Promenade Hotel Bintulu is close to great shopping choices like Park City Mall and Bintulu Commerce Square Mall.
What are popular attractions near Promenade Hotel Bintulu?
Guests at Promenade Hotel Bintulu can easily visit Taman Tumbina, Bintulu History and Cultural Corridor and Monument Council of State located in the Bintulu City Center area.
What popular beaches are close to Promenade Hotel Bintulu?
Guests at Promenade Hotel Bintulu can easily visit Pantai Temasya Tanjung Batu in the Bintulu City Center area.
What popular natural sightseeing spots are close to Promenade Hotel Bintulu?
Promenade Hotel Bintulu is located in the Bintulu City Center area, which is famous for natural sightseeing destinations such as Mount Dulit and Hose Mountain.
8.8
"Clean and comfortable hotel at a strategic location."
Mohamad
|
December 11, 2022
8
"Hotel rooms are clean and comfortable."
Mohamad
|
December 8, 2022
8
"The hotel itself is strategically located next to Farley Supermarket, Bintulu Bus Station and there are plenty of food options around the area."
Frankie
|
January 26, 2023
Promenade Hotel Bintulu
Make everyday special with all that Bintulu has to offer with a stay at Promenade Hotel Bintulu. Keep your options open! Whatever your interests in Bintulu, you'll access them conveniently with a stay at Promenade Hotel Bintulu, just 9.3 km from Bintulu Airport.
At Promenade Hotel Bintulu, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Bintulu is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Promenade Hotel Bintulu.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Promenade Hotel Bintulu are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Promenade Hotel Bintulu. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Promenade Hotel Bintulu including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Around the property
Don't miss out on all that Bintulu has to offer! For your convenience, Mid Valley Seafood is located just 3.0 km away.
Reasons to stay here
Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 86% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Bintulu.
8.2
Breakfast
57 mentions
Housekeeping
55 mentions
Food & Dining
25 mentions
Swimming Pool
12 mentions
8.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Good Value for Money”
This hotel has an excellent location. It's in the midst of a commercial centre. All the things one could need is just a stone's throw away. Staff : The staffs were friendly and accommodating. Especially the chef. Breakfasts : Their breakfast is one of their highlight. Good food and atmosphere. Room : The room I stayed was big, spacious and clean. All the details that one would expect is taken care of. Parking : They don't have covered parking but has a massive parking lots adjacent to it. Note : Vegetarians n Vegans need not have towirry as there are 3 vegetarian eating place within walking distance
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Dear Sir/Ms, Thank you for staying at Promenade Hotel Bintulu recently. Indeed, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most shops and restaurants are within reach. Thank you for your compliments on our team of service personnel. We are glad that you enjoyed the breakfast and your stay with us. We look forward to another opportunity to be of service to you again in the near future. Regards, S. Ganapathy Hotel Manager Promenade Hotel Bintulu, Sarawak
The 2nd time experience ”
During my 2nd visit, they free upgrade my room to executive suit for free due to unforeseen reason. Best deal ever. Yabadabadoooooo. And now I’m coming for 3rd visit. There is no other hotel like this in Bintulu. A hotel that you can feel like home. And my nose allergic rhinitis also remain calm during the stay. Good nose means clean environment. I just hope they improve the menu during my next visit. Including their drinks esp coffee. The coffee taste like cheap coffee tho.. better drink minerals water..anyway staff are all friend,y and efficient..
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Recommended ”
The staff are friendly especially the receptionist helping me with my room and give me some information about the place I need to go for food hunting in bintulu. Everything is superb,strategic location, the room is great,clean, the breakfast buffet is great, lot of choices. Overall for the price, really worth it and definitely will came to stay again in my next trip.
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Fall in love Promonede Hotel Bintulu”
Hotel location are surrounded with supermarket, shop houses, bus terminal and eateries. Very convenient. Value money.. Fast check in and friendly staff. Room come with breakfast and given as booked. Comfortable bedding room with nice decoration. Good ventilation. Good hearty spread of breakfast with local and western food. I really love this hotel. This is my second trip sightseeing bintulu city. I would like to stayed again when i come for next trip.
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Everything was smooth”
since pandermic and we are not be able to travel i always look up to another stay in hotel.. everything was in order and very smooth and satisfied . its just breakfast issue which i actually stay for quite some times so repeating on the same menu could be boring. since the pipeline problem in kitchen i think hotel can ask the food provider to variation choose of food then. other than that i was happy staying there with view of beautiful sunset ..
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Spacious, clean, good location”
Stayed with my partner for an event in their ballroom. The room was spacious and clean. Check in and check out were smooth. Just that you can occasionally hear the next door people if they talk loudly. Overall good experience
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THE BEST”
Everything is perfect. No regrets at all. Close to the supermarket, bank, and restaurants. The bed is super comfy, clean smell, and the bathroom is sparkling clean. Food for breakfast also delicious.
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Exceptional”
Great location and cafes, restaurants are just nearby. Literally just a walk away. Dobi is just opposite and bus terminal is just next to promenade. Its so convenient and the facilities are great. Very clean and modern. Love the breakfast as well.
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Comfortable, clean and convenient!”
Room very clean and comfortable. Opposite of shop lots comprise of eateries (non-halal food courts & halal restaurant), Watsons, bakery, cimb bank, convenient stores, and laundry. Just beside bus terminal with Mr DIY in it.
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Dear Sir/Ms, Thank you for staying at Promenade Hotel Bintulu recently We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and room amenities. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most shops and restaurants are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, S. Ganapathy Hotel Manager Promenade Hotel Bintulu, Sarawak
Comfortable stay”
Highly recommended. Really great rooms, comfortable, clean and comply the sop. Its pepper cafe provides variety of delicious dish can dine in or room order, really delicious food. Shop and eatry nearby.
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Exceptional”
Friendly and helpful staff. Awesome location, walking distance to bus station, food courts, grocery shop and pharmacy shop (if u needs it). Good sound proof system, good view, thumbs up cleanliness.
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Great place to stay! Cleanliness superb!”
Love the breakfast,service,cleanliness. This would be my next stay if i come to bintulu again. Absolutely beautiful and clean. Well done!
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Dear Sir/Ms, Thank you for staying at Promenade Hotel Bintulu recently. Thank you for your compliments. We are glad to know that you loved your stay with us. We look forward to another opportunity to be of service to you again in the near future. Regards, S. Ganapathy Hotel Manager Promenade Hotel Bintulu, Sarawak
Great Location and Room is Clean! ”
Good location which near to bus station, supermarket, food court , etc.. the staffs are friendly and helpful. The room is clean and comfortable!
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Dear Wei, Thank you for staying at Promenade Hotel Bintulu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and room amenities. Indeed, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most shops and restaurants are within reach. Thank you for your compliments on our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. We look forward to another opportunity to be of service to you again in the near future. Regards, S. Ganapathy Hotel Manager Promenade Hotel Bintulu, Sarawak
the best breakfast”
the room and hotel have no comment, so sparkle and clean. but, i found something i like, their breakfast is so nice, especially the Sarawak Laksa.
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Great value!”
The hotel room was very clean and the facilities provided is great. The staff was helpful as well to rearrange my bed although I arrived late at night. Thank you!
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Value for money!”
Room is clean and spacious. Provide with good amnesties. Delicious breakfast and dinner. Staff are well trained and polite.
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Excellent Stay”
Pros: 1. Comfortable room and bed 2. Friendly and helpful staff 3. Location is near to everything Cons: 1. Room AC changes on its own from 26 degree to 21 degree. 2. No room service menu 3. TV remote control battery need to be changed. 4. Flickering bathroom lights
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Dear Ms. Jasmine, Thank you for staying at Promenade Hotel Bintulu recently. We are glad to know that you enjoyed our room and bed. Thank you for your compliments on our team of service personnel. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities.Indeed, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most shops and restaurants are within reach. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, S. Ganapathy Hotel Manager Promenade Hotel Bintulu, Sarawak
Best Hotel in Town”
Promenade deserves full stars review from me, and, The staffs are amazingly friendly, especially kudos to Anthony Tan, Monicka, Garvey, Timothy, Benson Ting they has given the excellent service from in to out. Thank you guys! I will always remember everyone, and come back for more!
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Very Good”
The room is really clean and spacious and can easily find place to eat around. There is a very good restaurant below.
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Value for money”
Standard room is huge actually, very worth the money for a long or short stay. Everything is perfect except for the air conditioning whereby the temperature stays the same regardless of temperature input and we stayed at the non smoking level room, however the room has a strong smoke smell to it.
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