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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

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8.5

Excellent

14,257 reviews

14,257 reviews

Housekeeping211
Breakfast106
View59
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Seri Melayu

90 m

Pavillion Mall

140 m

Craft Complex (Kompleks Budaya Kraf)

140 m

Pavilion Kuala Lumpur

170 m

Chulan Tower

200 m

Popular landmarks
KLCC - Bukit Bintang Pedestrian Walkway

420 m

Aquaria KLCC

430 m

KLCC Park

610 m

Jalan Alor

670 m

Petronas Twin Towers

910 m

Closest landmarks
Fuze Club Kuala Lumpur

160 m

Embassy of the Philippines

190 m

Pavilion Crystal Fountain

270 m

Marvel Studios Ten Years of Heroes Malaysia

270 m

Starhill Spa

280 m

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No. 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

35 travelers have booked today.

Value for money8.1
Distance to city center0.2 Km
Location rating8.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km

Rooms available at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Excellent
Room comfort & quality

8.2

Executive Club King
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 97 m²/1044 ft²
  • Outdoor view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Premium Grand Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Club Room with 2 Single Beds
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premium Deluxe Twin Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Executive Suite, Lounge Access, 1 King Size Bed
...
  • Room size: 107 m²/1152 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Single beds
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
1-Bedroom Apartment with King Bed
...
  • Room size: 59 m²/635 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Room 1 King Bed
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
3-Bedroom Apartment
...
  • Outdoor view
  • Shower and bathtub
  • 2 single beds and 2 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 320 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel has a car park right on site for maximum convenience. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Wake up to a great buffet breakfast at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. Adults can enjoy breakfast offered with an additional charge of 55 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, international and asian.

Can special events be hosted at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

On-site venues and convenient event services make Pullman Kuala Lumpur City Centre Hotel and Residences Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

The closest train, metro, or bus station is SBK15 Muzium Negara, 260 m away from Pullman Kuala Lumpur City Centre Hotel and Residences Hotel.

What restaurants are nearby Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel’s neighborhood is Bukit Bintang which includes popular restaurants such as L'Heritage, Warisan Cafe and The Lanai Lounge.

What popular shopping places are close to Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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See map

Explore the neighborhood

What people love about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

  • 7.2

    Very good
    Staff 

    "Staff were great & friendly."

    Hing

    |

    September 21, 2022

  • 9.2

    Exceptional

    "Beds are very comfortable."

    wong

    |

    September 21, 2022

  • 7.6

    Very good
    Location

    "Definitely value for money in terms of location and accessibility."

    Katrina

    |

    September 19, 2022

Overall rating:

8.5

Excellent
14,257 reviews
Cleanliness
8.5
Facilities
8.3
Location
8.9
Read all reviews >
What travelers say they love:
Room is great to accommodate families as it is an apartment.
Mohammed from Singapore
Family with young children
More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, with its exceptional location right in the city center. Did you know? Terminal Bersepadu Selatan is just 7.9 km away, giving guests convenient access to one of the city's urban transportation options.
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with dry cleaning service provided on-site.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room and spa. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing ping-pong table at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Kuala Lumpur during your stay at the hotel. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.2 km away, a must-see for anyone visiting Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

421 mentions

Housekeeping

326 mentions

Swimming Pool

138 mentions

Internet

126 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Dressing room
  • Free bottled water
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Toiletries
  • Trash cans
  • Wi-Fi [free]
Food and dining
Restaurants on site

Living Space

  • Cuisine: International

Red

  • Cuisine: Cantonese

Enju

  • Cuisine: Japanese

Sedap Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
No. 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia, 50450
Excellent
Location

8.9

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.1 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.4 km 53 min drive

Public transportation

  • SBK15 Muzium Negara
    270 m
  • Raja Chulan Monorail Station
    460 m 9 min walk

Hospital or clinic

  • Pro Heal Dental
    280 m

Shopping

  • Pavilion Kuala Lumpur
    170 m

Convenience store

  • 7 Eleven
    340 m 5 min drive

Cash withdrawal

  • ATM
    210 m 2 min walk
What's nearby

Popular landmarks

  • Pavilion Kuala Lumpur
    170 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    420 m
  • Aquaria KLCC
    430 m
  • KLCC Park
    610 m
  • Jalan Alor
    670 m
  • Petronas Twin Towers
    910 m
  • Menara Kuala Lumpur
    1.2 km
  • Chinatown - Kuala Lumpur
    2.1 km
  • Central Market
    2.2 km
  • KL Bird Park
    3.1 km

Nearby landmarks

  • Seri Melayu
    90 m
  • Pavillion Mall
    140 m
  • Craft Complex (Kompleks Budaya Kraf)
    140 m
  • Fuze Club Kuala Lumpur
    160 m
  • Pavilion Kuala Lumpur
    170 m
  • Embassy of the Philippines
    190 m
  • Chulan Tower
    200 m
  • Bangkok Jazz
    240 m
  • Badan Warisan Malaysia
    250 m
  • Rumah Penghulu Abu Seman
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • The property provides shuttle service to nearby areas. Kindly contact the property for more details.
  • The Club lounge is currently accessible to all guest (12 years old and above) booking room categories of Club Room, Junior Suite, Executive Suite and Presidential Suite.
  • A supplement of MYR 30 per room per night is applicable to smoking rooms
  • A security deposit of MYR 200 per room per night is required upon check-in for charges or damages during the stay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee320 MYR
  • Distance from city center0.2 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)55 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors29
  • Number of restaurants3
  • Number of rooms 607
  • Room voltage240
  • Year property opened2002
  • Most recent renovation2019
Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Pullman Kuala Lumpur City Centre Hotel and Residences Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities8.3
Location8.9
Room comfort and quality8.2
Service8.4
Value for money8.1
High score for Kuala Lumpur
Rating
9+ Exceptional (1,801)
8-9 Excellent (1,250)
7-8 Very Good (1,408)
6-7 Good (528)
<6 Below Expectation (528)
Time of the year
Mar - May (1,298)
Jun - Aug (1,310)
Sep - Nov (1,213)
Dec - Feb (1,694)
All guests (8,395)
All room types
All languages

Show reviews that mention 

Showing 5,515 verified guest comments
12345
10.0
Exceptional
Mohd from Malaysia
Family with young children
1-Bedroom Apartment with King Bed
Stayed 2 nights in August 2020

Great Staff!”

During check in I was attended by Front office name Joey. She was thoughtful and very friendly. We have to wait for the room to be ready about 1 hour. Then you staff Mr Nizam have help me to get my room key since they are verg long que in check in counter and Joey are very attached to other customer. This is 3rd time Mr Nizam have help us through the check in process. Kudos to him. I have also ordered from room service 2 dishes Penang Char Koey Teow and Fried Rice. Somehow the food sent to us was not up to the standards as describe in menu with no prawns, chicken or cockles. I have call back to lodge my complaint and they said they have sent me the wrong order. They remove the charges and let us eat the food. Somehow the koew teow are too oily and salty. As for the fried rice it is too plain no taste at all. Since I have not paid for it I dont mind. Jokey for parking also very helpful and thoughtful. Room entertainment somehow need some improvement. Vision four channel is too slow, some channel like sports are not available. Option for kids channel are less as well. I believed in this current world, your hotel need to improve in this area as more people are travel to relax and enjoy in room. also kudos to housekeeping team for their pro-active approach asking us what are the suitable time to make up our room.

Reviewed September 01, 2020

See room deals

10.0
Exceptional
Najiha from Malaysia
Couple
Deluxe Room 2 Single beds
Stayed 1 night in May 2022

Pleasant Stay ”

Front Desk (10/10) -Friendly staff, willing to help with a smile -Fast check-in & Check-out Parking (9/10) - Easy to park but bit scary at basement 2 Room (9/10) RN1510 -Spacious and clean. Found used slippers under the bed, maybe from previous guest. -1st drawer form right at the writing table upside down. need to fix -no tv channel (CH3) -comfy bed & pillow -Thanks to HSK staff who sent the request to my room. Friendly & outstanding service. Location (10/10) -Near to pavilion. 5min walk distance Courtesy call (operator) +603 2170 8888 -Call at 5pm to inform that i will arriving late at the hotel around 7pm (from JB to KL) -Rude and sound lazy to answer my question. -Rushing to finish the conversation. Last but not least, i had a wonderful experience here. Thank you! Will recommend to my colleagues!

Reviewed May 24, 2022

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10.0
Exceptional
Mohammad from Singapore
Couple
Grand Deluxe Room
Stayed 2 nights in December 2019

Accomodating and Good Location”

I would like to say that my stay has been a easy breezy one. The Grand Deluxe room is clean and big. Only improvement is with the TV channels as it quite limited. Location is fantastic which is walking distance to Pavilion and nearby hotspots. I would also like to compliment a staff named Farhan when he is doing the check in counter in 1st December 2019. He is very accomodating to my requests and patiently explained to me. He tried his best to help me out with my room change request. He gave a me a very good lasting impression about the whole experience in Pullman. Thank You Farhan.

Reviewed December 04, 2019

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10.0
Exceptional
Nadia
Couple
Deluxe Room 1 King Bed
Stayed 2 nights in March 2019

The Best Stay on Our Wedding Night”

Husband and I were glad that we chose Pullman KLCC as venue for our wedding reception, and the Executive Suite was fabulous. The interior, room amenities, the shower and bath tub, we got a view of the KL Tower right from our gigantic glass window, everything meets the criteria of a reputable hotel. We were impressed by the hotel deco and thoughtful touch throughout the entire hotel too. Breakfast selection was great and tasteful, and kudos to the chefs and staffs at Sedap Restaurant; they were all so friendly, professional, and attentive - it was an outstanding service with food so sedap (tasty)! They presented Malaysian delicacies at its best, perfect for foreign travelers to try. All in all, we will come back to stay/ leisure at the hotel, and will look forward to dine at the Sedap Restaurant again. ** Tips Hotel is located right in the heart of Kuala Lumpur but at the area where it is not too crowded or noisy. Walking distant to Pavillion and KLCC.

Reviewed November 26, 2019

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10.0
Exceptional
Ling from Malaysia
Family with young children
1-Bedroom Apartment with King Bed
Stayed 6 nights in June 2022

Marvellous Hotel”

The hotel is excellent, I stayed for 6 nights. Hotel staff are helpful and allowed me to do the early checked having traveled a long distance back from out station. The hotel is strategically located in the kl city centre. Pavilion mall is just a few mins walk away. There were many great restaurants and shopping malls nearby. I even walked to the Klcc for a movie via a covered bridge ! The room was spacious, and cleaned. Breakfast was great. Hotel staff are mostly helpful and polite. They treat guess with respect. High recommended hotel!

Reviewed June 19, 2022

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10.0
Exceptional
Poh from Malaysia
Family with teens
Deluxe Room 2 Single beds
Stayed 2 nights in May 2019

Excellent Service, Nice Room & Amazing for Rewarding of the Guest of the Day”

The reception and room service is very much improved and excellent. Pullman Hotel always is my priority choice for staying at KL as the location is very convenient, clean room and amazing shower facilities which make us enjoy the stay. The Most Amazing Happening is hotel rewarded me as the guest of the day, which the breakfast for my room is complimentary and free access to executive lounge. That’s was surprising me and feeling honour that I’m a loyal guest to Pullman Hotel.

Reviewed June 26, 2019

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10.0
Exceptional
Rachel from Singapore
Couple
Premium Grand Deluxe Room
Stayed 2 nights in July 2022

Great hotel in a good location”

We really enjoyed our stay, our room was very spacious and comfortable with plenty of amenities including toiletries, coffee and tea, bottled water, bathrobes and slippers. The location is great as it’s very near to all the malls along Bukit Bintang and just a short walk to Pavillion. All the staff at Pullman KLCC are lovely. The breakfast buffet is good but not impressive. The only negative is that the pool doesn’t get much sun and is pretty small, and looks like it was built in the 80’s. But other than that, our stay was pretty much perfect.

Reviewed July 17, 2022

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10.0
Exceptional
Boon from Singapore
Family with young children
2 Bedroom Apartment
Stayed 4 nights in June 2019

Bunk beds!!!”

The 2-bedroom apartment we booked had bunk beds in one of the rooms. My daughters (7 and 5 years old) told me that this was the best hotel (apartment and b&b included) they had ever stay! The apartment was huge and clean. And the hotel was just next to another hotel (Banyan Tree) which was connected to Pavilion shopping mall via a pedestrian bridge. Best place to be if you are traveling with young children.

Reviewed June 10, 2019

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10.0
Exceptional
Nor from Malaysia
Family with young children
Premium Grand Deluxe Room
Stayed 1 night in September 2020

Superb n perfect stay! 😍”

Thanks pullman.. One of my best stay ever! Staff, room n facility all 5 star 🌟 🌟 🌟🌟 check in at 9pm and request room decoration at 6pm the same day, and they manage to do it.. Good job! The staff at reception also wish me happy anniversary upon my check in.. Awhh thanks 😍 having nasi goreng thai on breakfast and it is so delicious 😋 bathroom so large and love the shower with high water pressure which feel like someone massage my scalp 😆 overall i can say is it is very worth to stay at pullman.. Thanks for the great services and for sure will come again 😘😘

Reviewed September 21, 2020

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10.0
Exceptional
NURDIYANAHIKMA from Malaysia
Family with young children
2 Bedroom Apartment
Stayed 1 night in October 2021

Extremely spacious apartment unit”

My first time here after Pullman took over the hotel. Staff was extremely nice and helpful. The room was also super spacious and my toddler niece was more than happy to keep on exploring the room. Definitely will come back to stay with my bigger family. The only improvement needed is probably more reception personnel to cater for bigger crowd checking in during this SOP period. I was lucky to only have 8 persons in front of me but that alone had made me stand in Q for more than half hour before I turn around and see the Q behind me was easily more than 20 people. Nonetheless the stay was great, food was great and we managed to do quick shopping trip to Pavillion as well..which is only like 5 mins away walking.

Reviewed October 20, 2021

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10.0
Exceptional
Sia from Singapore
Group
2 Bedroom Apartment
Stayed 1 night in July 2022

Exceptional”

Staff were extremely friendly and helpful, I've booked 1 X 2 Bedroom Apartment but when check in time hotel staff did informed me say only smoking rooms is available, at the same time he offer me free upgrade to Premium Deluxe King Bed in connecting room & free breakfast to us. Hotel room is very clean & comfortable. Hotel breakfast is nice. Good location. Great place to stay.

Reviewed July 18, 2022

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10.0
Exceptional
Nurul from Brunei Darussalam
Group
Stayed 3 nights in January 2019

Excellent! ”

I knew before my arrival that I had great expectations of this hotel. This was confirmed upon arrival, during my stay and after departure. I felt that all my expectations were met, the staff were great, location was not bad too (because I didn't mind walking to and fro) and breakfast was exceptionally good. The best part of the stay was of course the toilet. Given that I am a very fussy and particular guest, toilets to me are always the first impression of the hotel. Cleanliness (room and toilet) was up to standard but of course, who doesn't love a good bath tub time! Definitely will come back again to Pullman if I come back to KL again!

Reviewed February 11, 2019

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10.0
Exceptional
Nur from Malaysia
Family with young children
2 Bedroom Apartment
Stayed 1 night in March 2022

Level 10 was amazing. ”

Booked for 2 room apartment.It was huge and luxe. I like the main room with the curve glasses wall. Complete with kitchen utilities. Every room has tv.. The most favourite level for my kids was on level 10..there was a play zone room that provide ps4 for you to play and small playground. The staff name Gobi was friendly and helpful but also very strict bout the rules Hahaha.. Swimming pool, spa, gym also at level 10..everything was fine except for the breakfast. It was crowded especially on weekends.. They should prepare another place or hall. Maybe will come back again.

Reviewed March 21, 2022

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9.6
Exceptional
Poi from Singapore
Solo traveler
Deluxe Room 1 King Bed
Stayed 3 nights in April 2022

Good location and wide breakfast spread”

Stayed here during long weekend public holiday. Location is superb. Just 5minutes walk to sheltered link bridge to Pavilion or KLCC. Nearby have a Hakka Restaurant which serve really authentic Hakka Cuisine at a reasonable price. Breakfast spread is good. However it is difficult for solo traveller to keep their table when they go and take some food as we wont be leaving any thing on table to look like it is still occupy. I had my table clean up and someone was sitting at my table when I went to get some tea. Ended up sitting at a huge table. Maybe they should do something like "Marche" which have a indication to say this table is taken/available. Swimming pool is abit small to share with residence and hotel guests. House keeping staff seem to not have a check list to ensure items are replenish properly. One day all the amenity were left in the sink, next day forgot to leave a floor towel/mat. However overall it is still a good stay. Staff are really helpful and friendly. Would stay there again.

Reviewed May 04, 2022

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10.0
Exceptional
Dayang from Malaysia
Family with young children
2 Bedroom Apartment
Stayed 2 nights in April 2019

Exceptional”

The hotel itself is superb. Unfortunately, agoda needs to update their room information in their system. Initially, i chose the hotel (based on agoda booking details) because of the bunk bed room they offered. I chose 2 bedroom apartment though there are only 3 of us for the sake of my kids’ preference. Once checked in, i have been told by the most helpful staff of Pullman, Mr Hasbullah, the room with bunk bed is only for suite room which has been occupied. The children are really frustrated. Luckily my sister brought over her children to our apartment and occupied the children with their own activities. Overall, the service of the hotel is excellence except for the ‘rude’ phone operator...

Reviewed April 09, 2019

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10.0
Exceptional
Kanyapoj from Thailand
Solo traveler
Grand Deluxe Room
Stayed 1 night in May 2019

Exceptional”

Very impressive accommodation and services. I spent only a night but felt very comfy and convinient. Got the corner room which is very large and well-decorated. The bed made me fell-asleep all the time. Room is clean and tidy. The front staffs are warmed-welcome and helpful. Totally love the hotel and would definitely stay here again.

Reviewed July 30, 2019

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10.0
Exceptional
Shally from Singapore
Business traveler
Deluxe Room 2 Single beds
Stayed 1 night in March 2019

Please Check the Bill during checkout ”

The hotel is really good especially the bed is so comfy and room is very clean. Definitely will go back when traveling to KL. However, please check the charges when checking out the hotel. I noticed a transaction that does not spent by me but charge under my room’s bill. Thanks for the staff who assisted me on the problem.

Reviewed March 11, 2019

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10.0
Exceptional
Winnie from Malaysia
Solo traveler
Deluxe Room 1 King Bed
Stayed 1 night in March 2021

Wonderful place to stay”

The room was so nice and comfortable to stay....the breakfast buffet is tasty with plenty of choices and the staff was so helpful and friendly.It was a great stay even I was booking in the last minute as I couldn't back home in the midnight.I definitely will recommend here and come back again.

Reviewed March 27, 2021

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10.0
Exceptional
Poh from Malaysia
Family with teens
Deluxe Room 2 Single beds
Stayed 1 night in March 2019

Excellent Service & Nice Room”

The reception service is improved much more than previous stay. The room service is excellent and achieve my requirement in a quick time. The room is very clean and say again, the shower facilities is amazing! I will continue to stay in this hotel as I am travel to KL frequently.

Reviewed March 25, 2019

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10.0
Exceptional
Ainil from Malaysia
Couple
Grand Deluxe Room
Stayed 1 night in May 2022

Great touch and service! ”

Booked the hotel for my parents anniversary and was surprised with a small gift in the room for the celebration. So happy that this kind gesture was made by the staff. Room was huge and clean. Overall my parents had a great stay and will plan to come back again.

Reviewed May 13, 2022

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