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Exterior view, Pullman Miri Waterfront in Miri
Deluxe Room 1 King - Bed, Pullman Miri Waterfront in Miri
a large body of water with tall buildings, Pullman Miri Waterfront in Miri
Lobby, Pullman Miri Waterfront in Miri
Lobby, Pullman Miri Waterfront in Miri
Swimming pool [outdoor], Pullman Miri Waterfront in Miri
Swimming pool [outdoor], Pullman Miri Waterfront in Miri

Removed from saved list

8.7

Excellent

9,424 reviews

9,424 reviews

Housekeeping318
View262
Breakfast122
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Jalan Murai Street

420 m

Supermarket Billion 24h

430 m

Sin Liang Supermarket

500 m

The Imperial Mall

500 m

Popular landmarks
Miri Handicraft Centre

720 m

Tua Pek Kong Temple

790 m

Miri City Fan

1.0 km

Canada Hill

1.5 km

Riam Temple

4.2 km

Closest landmarks
Klinik Dinamik

300 m

Sarawak Medical Centre

330 m

Tally Laundry Services

560 m

Dennis Lighting Centre

570 m

Meri Handicraft Center

710 m

Pullman Miri Waterfront

Lot 1347 Miri Waterfront Commercial Centre Sarawak, Commercial Center, Miri, Malaysia, 98000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Commercial Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Lambir Hills National Park. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Located in heart of Miri

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Bicycles

Free Wi-Fi in all rooms!

This property is in high demand!

10 travelers have booked today.

Value for money8.6
Location rating8.8
Nearest airportMiri Airport (MYY)
Distance to airport8.2 km

Rooms available at Pullman Miri Waterfront

Deluxe 2 Single Beds
...
  • Room size: 48 m²/517 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Superior Room 2 Single Beds
...
  • Room size: 48 m²/517 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Deluxe Executive Room
...
  • Room size: 48 m²/517 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Premium Superior Twin
...
  • Room size: 64 m²/689 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Superior Suite
...
  • Room size: 92 m²/990 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Superior Room 1 King Bed
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
DELUXE EXECUTIVE ROOM, 2 Single Size Beds, Sea View
...
  • Room size: 48 m²/517 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Room 1 King
...
  • Room size: 48 m²/517 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Single beds
...
  • Room size: 48 m²/517 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Room with Sea View
...
  • Room size: 48 m²/517 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pullman Miri Waterfront?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Miri Waterfront?

Pullman Miri Waterfront is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 75 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pullman Miri Waterfront has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Miri with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Pullman Miri Waterfront?

Start your mornings right, with the continental and buffet breakfast options offered at Pullman Miri Waterfront. There's an additional charge of 42 MYR for adults and 21 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Miri Waterfront?

Pullman Miri Waterfront features 3 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Pullman Miri Waterfront?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Pullman Miri Waterfront.

Can business events be hosted at Pullman Miri Waterfront?

On-site venues and convenient event services make Pullman Miri Waterfront an ideal choice for hosting meetings. The 5 venues can accommodate up to 110 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Pullman Miri Waterfront?

Pullman Miri Waterfront does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Pullman Miri Waterfront?

The closest airport to Pullman Miri Waterfront is Miri Airport, 8.1 km away.

What is the closest train, metro, or bus station to Pullman Miri Waterfront?

The closest train, metro, or bus station is City Bus Terminal, 990 m away from Pullman Miri Waterfront.

What restaurants are nearby Pullman Miri Waterfront?

Pullman Miri Waterfront’s neighborhood is Commercial Center which includes popular restaurants such as Ming Cafe, Selera Rasa Segar and Sea Village Seafood Restaurant.

What popular shopping places are close to Pullman Miri Waterfront?

Pullman Miri Waterfront is located in Commercial Center area which features shopping places such as Miri Handicraft Centre, Bintang Megamall Shopping Complex and Boulevard Shopping Complex.

What are popular attractions near Pullman Miri Waterfront?

Pullman Miri Waterfront is located in Commercial Center area, which is famous for attractions such as Miri City Fan, Riam Temple and Tua Pek Kong Temple.

What popular beaches are close to Pullman Miri Waterfront?

Pullman Miri Waterfront is located in the Commercial Center area, which includes Esplanade Beach, Taman Selera Beach and Luak Esplanade.

What popular natural sightseeing spots are close to Pullman Miri Waterfront?

Pullman Miri Waterfront is located within Commercial Center, which makes it conveniently close to natural sights including Canada Hill, National Parks & Wildlife Office and Hick's Bay.

See map

Explore the neighborhood

What people love about Pullman Miri Waterfront

  • 10

    Exceptional
    Spaciousness

    "Spacious and clean room."

    Khairunnisa

    |

    January 27, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Perfect for relaxing, safe car park, clean, nice room, nice toilet with bath tub, beautiful lobby and great breakfast.worth the time"

    Mohammad

    |

    January 23, 2023

  • 9.2

    Exceptional
    Location

    "Best location during new year's eve, can see all the fireworks around Miri!"

    Muhd

    |

    January 25, 2023

Overall rating:

8.7

Excellent
9,424 reviews
Cleanliness
8.9
Facilities
8.8
Location
8.8
Read all reviews >
What travelers say they love:
Room is super clean and the view is so relexing🥰🥰🥰
Zuraini from Brunei Darussalam
Family with young children
More about Pullman Miri Waterfront

More about Pullman Miri Waterfront

Pullman Miri Waterfront

See the best of Miri with a stay at Pullman Miri Waterfront, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Pullman Miri Waterfront ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Miri.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Pullman Miri Waterfront. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Pullman Miri Waterfront include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Pullman Miri Waterfront also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Pullman Miri Waterfront is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Have fun at night with your travel companions right at the hotel's bar and nightclub.
To fill your days, be sure to check out the fantastic facilities offered at Pullman Miri Waterfront. Pamper and indulge yourself with a visit to the hot tub, steam room and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like snorkeling and surfing. In a competitive mood? Get sporty with your travel group or other guests at the yoga room and golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

158 mentions

Breakfast

145 mentions

Swimming Pool

106 mentions

Food & Dining

64 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Italian
  • Malay
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Snorkeling
  • Steamroom
  • Surfing lessons
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Alarm clock
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Extra long bed
  • Free bottled water
  • Interconnecting room(s) available
  • Linens
  • Locker
  • Mobile hotspot device
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Trash cans
  • Trouser press
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Full English/Irish
  • Buffet
Restaurants on site
Pullman Kitchen - All Day Dining
  • Cuisine: American, Asian, International
  • Menu: Buffet, A-la-carte

Location

Lot 1347 Miri Waterfront Commercial Centre Sarawak, Commercial Center, Miri, Malaysia, 98000
Excellent
Location

8.8

Airports
  • Miri Airport (MYY)
    8.2 km
  • Marudi Airport (MUR)
    45.1 km
Public transportation
  • City Bus Terminal
    1.0 km
  • Pujut Bus Terminal
    3.9 km
Hospital or clinic
  • Klinik Dinamik
    300 m
Shopping
  • Miri Handicraft Centre
    720 m
Convenience store
  • 7 Eleven
    430 m
Cash withdrawal
  • ATM
    240 m

What's nearby

Popular landmarks
  • Miri Handicraft Centre
    720 m
  • Tua Pek Kong Temple
    790 m
  • Miri City Fan
    1.0 km
  • Canada Hill
    1.5 km
  • Riam Temple
    4.2 km
  • Luak Bay
    9.4 km
  • Miri Crocodile Farm
    19.2 km
  • Lambir Hills National Park
    23.2 km
  • Mulu World Heritage Area
    99.8 km
Nearby landmarks
  • Klinik Dinamik
    300 m
  • Sarawak Medical Centre
    330 m
  • Jalan Murai Street
    420 m
  • Supermarket Billion 24h
    430 m
  • Sin Liang Supermarket
    500 m
  • The Imperial Mall
    500 m
  • Tally Laundry Services
    560 m
  • Dennis Lighting Centre
    570 m
  • Meri Handicraft Center
    710 m
  • Miri Handicraft Centre
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee75 MYR
Extras
  • Breakfast charge (unless included in room price)42 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors24
  • Number of restaurants3
  • Number of rooms 328

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Kindly be advised that our Infinity Pool located at Level 7 will be:
Partially open: 30th June - 3rd July 2022 (Private Event)
Temporarily Closed : 4th - 8th July 2022 (Essential Maintenance Work)
The pool is scheduled to reopen on Saturday, 9th July 2022.

The gym and sauna/steam bathrooms will remain available for patronage.

Reviews of Pullman Miri Waterfront from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.8
Location8.8
Service8.7
Value for money8.6
High score for Miri
Rating
9+ Exceptional (1,185)
8-9 Excellent (317)
7-8 Very Good (443)
6-7 Good (130)
<6 Below Expectation (196)
Time of the year
Mar - May (399)
Jun - Aug (513)
Sep - Nov (655)
Dec - Feb (704)
All guests (7,162)
All room types
All languages

Show reviews that mention 

Showing 2,271 verified guest comments
12345
10.0
Exceptional
Amal from Brunei Darussalam
Couple
Deluxe Executive Room
Stayed 1 night in December 2019

Great stay.”

We get roofed parking, a spacious room, a spacious bathroom and good tv. We only wanted to bunk in and rest overnight, so we ordered room service for lunch. Food was great; ordered lamb racks and Mulu King Prawn Curry which was filling and tasty, but the curry gravy was more like a broth, but the taste was sooo good. Bathroom wise, I am more of a dry toilet person, so I wished that there were more floor mats to put near the sink, near the toilet bowl and one near the shower. Our room had a coffee machine, but we could not find coffee capsules for it, nor we had any mugs. The bed was large even for both my husband and I, but both of us had good rest and sleep. It was comfortable. Looking forward to come back. Compliments to the Chef, more improvements can be done, and compliments to the staff for very good room service and counter service. Many thanks :)

Reviewed January 02, 2020

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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Responded January 06, 2020
Pullman Miri Waterfront
10.0
Exceptional
Julia from Brunei Darussalam
Solo traveler
Deluxe Room 1 King
Stayed 1 night in February 2020

Clean and relaxing”

Customer service was remarkably good and it was a comfortable stay. There was an electric tripping in my room in the evening and customer service desk was able to sent in technician in fix the problem in less than 10 minutes. I was assigned to Room 2301 this time and the door hinge was slightly faulty as you had to push the holder up and down before the door can be opened. Feedback-ed to the housekeeper and front desk and they took note on that.

Reviewed February 17, 2020

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Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. At Pullman ,we strive to provide a superior service experience for every customer. We looking forward to serve you better in future booking Thank you for the feedback Regards, Elizabeth

Responded February 17, 2020
Pullman Miri Waterfront
10.0
Exceptional
maureen from Singapore
Solo traveler
Deluxe Room 1 King
Stayed 2 nights in February 2020

Short Vacation”

I highly recommend Pullman Miri Waterfront. The room I had was excellent. It has a nice sea view. Room is spacious, clean and comfortable. Their staff are friendly and helpful. They respond very quickly to requests. Location is great. There are many eateries within its vicinity. The 2 popular shopping malls in Miri are just about 5-10mins drive from Pullman Hotel.

Reviewed February 12, 2020

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We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager

Responded February 12, 2020
Pullman Miri Waterfront
10.0
Exceptional
Johnny from Malaysia
Family with young children
Deluxe Executive Room
Stayed 1 night in October 2019

Great hospitality”

Great hospitality from the owner of the unit. The unit is very spacious, clean n with all the necessary appliances prepared. Really feel like home. The unit is within walking distance under the roof to sunway pyramid n sunway lagoon. The balcony is facing the sunway lagoon surf pool and my kids n my friend's kids enjoyed viewing the pool from the unit. Will definitely stay again if going to KL.

Reviewed December 27, 2019

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Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded December 28, 2019
Pullman Miri Waterfront
10.0
Exceptional
Roy from Malaysia
Family with young children
Deluxe Executive Room
Stayed 2 nights in April 2022

Very comfortable and luxurious”

Everything is fine here. Yet, I wish the management to improve their breakfast option to be more child friendly. I am travelling with 2 y/o baby and mostly the food are spicy and not suitable for baby. So I may suggest that, don't put spicy food. Above all, it was a great experienced for us.

Reviewed May 03, 2022

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Dear Roy Thank you for letting us know the shortfall experience during your stay with us. We would like to apologize for the inconvenience caused. We will use your feedback for future improvement. Do let us know if there is anything else we need to know to improve this area of concern. We do hope to welcome you back soon. Thank you. Yours sincerely, Lilian Guest Experience Manager

Responded May 16, 2022
Pullman Miri Waterfront
10.0
Exceptional
Felicia from Malaysia
Couple
Deluxe Room 1 King
Stayed 2 nights in July 2020

Lovely stay”

I booked a room with seaview, the view is superb! The room is also clean and has nice smell, all the facilities in the room is in good condition. The hotel provide free parking for us too. Overall is very good, both my boyfriend and i feel very satisfied 👍🏼

Reviewed July 30, 2020

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Thank you for the feedback. We hope to welcome you back soon.

Responded September 24, 2020
Pullman Miri Waterfront
10.0
Exceptional
Sharona from Malaysia
Couple
Superior Room 2 Single Beds
Stayed 1 night in August 2020

excellent stay”

We choose Pullman Miri as our honeymoon location and it was worth it. We requested for simple deco and they pulled it off, we loved it so much and the view from our room was a killer. We were surprised on how spacious our room is and the cleanliness of the room. Definitely will be back here for our anniversary.

Reviewed September 02, 2020

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We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Responded September 02, 2020
Pullman Miri Waterfront
10.0
Exceptional
Azrin from Malaysia
Business traveler
Superior Room 2 Single Beds
Stayed 1 night in July 2019

Hotel with the best view..”

If you have the option to book the river facing room, go ahead. One of the best view from your room & bathtub is the fisherman (i think) boat going out to sea in the morning and coming back from the sea in the evening. Its calming & entertaining at the same time. The buffet was marvelous. Location is near seafood restaurant, clubs & kek lapis shop. All walking distance. I will definitely stay here only if i ever come back to Miri.

Reviewed December 21, 2021

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Dear Azrin We were delighted to be your chosen hotel during your recent stay. Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We’re so happy you loved your experience and can’t wait to have you back for your next visit. We’d love to continue providing great service to awesome customers like you. Until then, we’re here if you need anything. Yours sincerely, Guest Experience Manager

Responded December 22, 2021
Pullman Miri Waterfront
10.0
Exceptional
Jack from Malaysia
Couple
Deluxe Room 1 King
Stayed 1 night in February 2019

Absolutely Satisfied ”

We were greeted with warmth and friendliness at the reception. Beautiful decoration at the lobby. We had a great room. Suite. Huge and spacious. Interior is nice and simple. Truly felt like home. Bed and pillows were absolute comfort. Overall, we love it at Pullman.

Reviewed February 16, 2019

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Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded February 19, 2019
Pullman Miri Waterfront
10.0
Exceptional
Serena from Malaysia
Group
Superior Room 1 King Bed
Stayed 1 night in December 2021

One night stay”

Overall the quality of stay was satisfactory. My only complain was with the music at the bar. I was hoping it would be a nice place to relax for a night cap but ended up being super uncomfortable because of super loud music. Can't talk without shouting in there. Hoping management would look into this and improve.

Reviewed January 04, 2022

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Dear Serena Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. We will use your feedback for future improvement. Do let us know if there is anything else we need to know to improve this area of concern. It is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Lilian Guest Experience Manager

Responded January 08, 2022
Pullman Miri Waterfront
10.0
Exceptional
Pua from Malaysia
Couple
Superior Room 2 Single Beds
Stayed 2 nights in December 2020

Best stay in Miri”

Booked a three days two night stays in Pullman during christmas. Very pleasant and comfortable stay. Sadly jacuzzi and sauna were closed temporarily due to COVID. Otherwise, the infinity pool and gym were the highlights of the stay. Definitely will come back again.

Reviewed December 28, 2020

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Dear Pua Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Guest Experience Manager

Responded December 29, 2020
Pullman Miri Waterfront
10.0
Exceptional
Paul from Australia
Solo traveler
Deluxe Room 1 King
Stayed 2 nights in March 2020

Exceptional”

My stay at the Pullman Waterfront in Miri was most enjoyable indeed. The location beside the river is outstanding. The views from my room over the city and along the view gave a wonderful perspective of Miri. Easy walking around the town and nearby eateries was another feature. The staff were very friendly and welcoming. A wonderful place to stay in Miri.

Reviewed March 08, 2020

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Dear Paul, Thank you for giving us a perfect rating and for recommending the Pullman Miri Waterfront to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Guest Experience Manager

Responded March 09, 2020
Pullman Miri Waterfront
10.0
Exceptional
Mohd
Couple
Deluxe Room 1 King
Stayed 3 nights in February 2019

I recommend this hotel!”

I was stay for 3 night for honeymoon. Then the first night i was upset that pullman give us a cake suprise for our honeymoon. Good staff, very good housekeeping and very clean at the room.

Reviewed February 16, 2019

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Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded February 19, 2019
Pullman Miri Waterfront
10.0
Exceptional
H from Brunei Darussalam
Family with young children
Superior Room 2 Single Beds
Stayed 1 night in January 2019

Superior Twin Room, room given no. 1615 level 16”

Centre commercial, good location, city view and sea view, easy to find some food very nearly. Staffs serviced very good. But when I stayed that day one night here, around my room something disturb, got sound likely knocking about from 10.00pm to 12.00pm. Then I asked recipients to check that. He said nothing happen. After 1.00am everything is OK.

Reviewed January 12, 2019

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Thank you for taking the time to share your feedback. While I wish you had a better experience especially on the sound disturbance during your last stay with us, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Responded January 18, 2019
Pullman Miri Waterfront
10.0
Exceptional
Fang from Brunei Darussalam
Family with young children
Superior Room 1 King Bed
Stayed 1 night in November 2019

Family weekend break”

1st time stay with Pullman waterfront, was amaze with spacious clean room with very nice bed to sleep on. Staff was extremely friendly with smile from far away. Kids loves the pool. Will stay again with my family.

Reviewed December 02, 2019

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We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you very soon!

Responded December 02, 2019
Pullman Miri Waterfront
10.0
Exceptional
chen from Malaysia
Family with young children
Superior Room 1 King Bed
Stayed 1 night in July 2022

Very good, excellent”

The breakfast is remarkable..I ate one of my best laksa here..The breakfast was great..The room is comfortable with soft pillow .It just a bit cold...At night.. Overall..I will come back in the future

Reviewed July 10, 2022

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Dear chen Thanks for taking the time to share your review. We're overjoyed to receive your compliments and appreciation on our breakfast especially the laksa. We hope to see you again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Yours sincerely, Lilian Guest Experience Manager

Responded July 12, 2022
Pullman Miri Waterfront
10.0
Exceptional
Florence from Malaysia
Couple
Superior Room 1 King Bed
Stayed 3 nights in May 2022

Happy”

Im a happy guest. I was entitled for executive lounge which is located at 24th floor. The sunset view were very stunning,staff was very kind and helpful. The room itself was very clean and fresh.

Reviewed May 31, 2022

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Dear Florence Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next visit. Until then, we’re here if you need anything. Yours sincerely, Lilian Guest Experience Manager

Responded June 01, 2022
Pullman Miri Waterfront
10.0
Exceptional
Stephanie from New Zealand
Group
Superior Room 1 King Bed
Stayed 2 nights in December 2021

Comfort is everything”

Thoroughly enjoyed my stay at Pullman Hotel. The room was big, clean, good value of money, and had a good seaview. I enjoyed their swimming pool and dining by the pool. Absolutely fantastic! Will definitely go again.

Reviewed July 12, 2022

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Dear Stephanie Wow ! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Yours sincerely, Lilian Guest Experience Manager

Responded July 14, 2022
Pullman Miri Waterfront
10.0
Exceptional
Chow from Brunei Darussalam
Family with young children
Superior Room 1 King Bed
Stayed 1 night in November 2019

Security help to change tyre for me”

I would like to appreciate Juraimi (the security) for helping me to change my tyre. Thanks the management for hiring a great security not only to protect, but assist as well. The staffs and environment is great! The staffs that I talked with were all helpful and friendly. Definitely will go again and recommend friends to stay there.

Reviewed December 02, 2019

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We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We will share this with Mr Juraimi and the rest of the team.

Responded December 10, 2019
Pullman Miri Waterfront
10.0
Exceptional
Muhammad from Brunei Darussalam
Family with young children
Superior Room 2 Single Beds
Stayed 1 night in January 2020

Worth the money ... ”

well speaking of hotel, its all about money and comfortable, i like it when it comes the promo time ... so please do more promo ... hehe, love to stay here and will come again definitely ...

Reviewed January 17, 2020

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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for the wonderful review. We really appreciate the support.

Responded January 18, 2020
Pullman Miri Waterfront
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