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Renaissance Riverside Hotel Saigon
Renaissance Riverside Hotel Saigon
Renaissance Riverside Hotel Saigon
Renaissance Riverside Hotel Saigon
Renaissance Riverside Hotel Saigon
Renaissance Riverside Hotel Saigon
Renaissance Riverside Hotel Saigon

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8.4

Excellent

891 reviews

891 reviews

Breakfast8
View7
Housekeeping7
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Living & Giving

30 m

Artbook

110 m

Nguyen Freres

110 m

Cao Minh Tailor

120 m

Velvet

120 m

Popular landmarks
Ho Chi Minh Squares

270 m

Bitexco Financial Tower

410 m

Saigon Opera House (Ho Chi Minh Municipal Theater)

410 m

A O Show - Lune Production

430 m

Ben Thanh Market

910 m

Closest landmarks
Consulate of Malaysia

40 m

Tropical Rainforest Disco (Mua Rung)

70 m

ANZ Bank

90 m

Buffalo Tours

180 m

Ninh Khuong Hand Embroidery

190 m

Renaissance Riverside Hotel Saigon

8-15 Ton Duc Thang Street , District 1, Ho Chi Minh City, Vietnam, 0084 28 3822 0033 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Ho Chi Minh City

Check-in [24-hour]

Airport transfer

Inside city center

270 meters to Ho Chi Minh Squares

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

7 travelers have booked today.

Value for money7.8
Distance to city center0.5 km
Location rating9.0
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport7.1 km

Rooms available at Renaissance Riverside Hotel Saigon

Excellent
Room comfort & quality

8.6

Deluxe Suite, Club level, Suite, 1 King, River view
...
  • Room size: 64 m²/689 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Executive Suite, Club level, Suite, 1 King, River view
...
  • Room size: 64 m²/689 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe City View, Guest room, 1 King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
R Club Room, Club level, Guest room, 1 King, High floor
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe River View, Guest room, 1 King
...
  • Room size: 34 m²/366 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe City View, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
R Club Room, Club level, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Presidential Suite, Club level, Suite, 1 King, River view
...
  • Room size: 126 m²/1356 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe River View, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Standard Room, Guest room, King or Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices

Frequently asked questions

Does Renaissance Riverside Hotel Saigon have a hot tub?

Renaissance Riverside Hotel Saigon does not have a hot tub.

What time is check-in and check-out at Renaissance Riverside Hotel Saigon?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Renaissance Riverside Hotel Saigon?

Renaissance Riverside Hotel Saigon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1300000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Renaissance Riverside Hotel Saigon also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Renaissance Riverside Hotel Saigon has a car park that's close to the hotel. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Renaissance Riverside Hotel Saigon?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Renaissance Riverside Hotel Saigon. A selection of food types including western and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 450000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Renaissance Riverside Hotel Saigon?

Renaissance Riverside Hotel Saigon features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Renaissance Riverside Hotel Saigon?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Renaissance Riverside Hotel Saigon. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

Can business events be hosted at Renaissance Riverside Hotel Saigon?

On-site venues and convenient event services make Renaissance Riverside Hotel Saigon an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Renaissance Riverside Hotel Saigon?

Renaissance Riverside Hotel Saigon does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Renaissance Riverside Hotel Saigon?

Renaissance Riverside Hotel Saigon is located in District 1, famous for good restaurants such as Kabin, Atrium Lounge and Liquid Sky Bar.

What popular shopping places are close to Renaissance Riverside Hotel Saigon?

Located in the District 1 area, Renaissance Riverside Hotel Saigon is close to great shopping choices like Ben Thanh Market, Benthanh Street Food Market and Vincom Center.

What are popular attractions near Renaissance Riverside Hotel Saigon?

Guests at Renaissance Riverside Hotel Saigon can easily visit Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral located in the District 1 area.

What popular natural sightseeing spots are close to Renaissance Riverside Hotel Saigon?

Renaissance Riverside Hotel Saigon is located in the District 1 area, which is famous for natural sightseeing destinations such as Can Gio Mangrove Biosphere Reserve and TransOcean.

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See map

Explore the neighborhood

What people love about Renaissance Riverside Hotel Saigon

  • 8.4

    Excellent
    Location

    "Great hotel with great location"

    Yohanes

    |

    July 7, 2022

  • 9.2

    Exceptional

    "Would love to stay again."

    Geraldine

    |

    February 5, 2022

  • 9.2

    Exceptional

    "If good price I will choose here again."

    toshie

    |

    February 13, 2021

Overall rating:

8.4

Excellent
891 reviews
Cleanliness
8.6
Facilities
8.1
Location
9.0
Read all reviews >
More about Renaissance Riverside Hotel Saigon

More about Renaissance Riverside Hotel Saigon

Renaissance Riverside Hotel Saigon

For travelers who want to take in the sights and sounds of Ho Chi Minh City, Renaissance Riverside Hotel Saigon is the perfect choice. Its convenient location right in the city center allows you more time to see all that Ho Chi Minh City has to offer.
At Renaissance Riverside Hotel Saigon, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Ho Chi Minh City is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Renaissance Riverside Hotel Saigon. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Renaissance Riverside Hotel Saigon are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Renaissance Riverside Hotel Saigon are available with design features like a separate living room. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Renaissance Riverside Hotel Saigon. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms, bar and nightclub.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Enjoy the countless activities offered at Renaissance Riverside Hotel Saigon. A relaxing end to every day is possible with a visit to the massage, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Renaissance Riverside Hotel Saigon, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Ho Chi Minh City. Be sure to stop by Central Post Office located 1.1 km away, one of the most famous of all local landmarks. Find that special item or souvenir that will commemorate your trip to Ho Chi Minh City at Ben Thanh Market located 910 m away.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Swimming Pool

32 mentions

Breakfast

29 mentions

View

19 mentions

Housekeeping

17 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible rooms have doors 32-inch wide opening
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on all guest room doors
  • Lowered view ports in all guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Diving
  • Fitness center
  • Golf course [on-site]
  • Hiking
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Carpeting
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Ironing facilities
  • Refrigerator
  • Shower
  • Slippers
  • Telephone
  • Towels
  • TV
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Kabin - Chinese Restaurant (Dim Sum)

  • Cuisine: Cantonese
  • Menu: Buffet, A-la-carte

Rbar

  • No additional information available

Viet Kitchen

  • Cuisine: International, Vietnamese
  • Menu: Buffet, A-la-carte
Location
8-15 Ton Duc Thang Street , District 1, Ho Chi Minh City, Vietnam, 0084 28 3822 0033
Exceptional
Location

9

Airports

  • Tan Son Nhat International Airport (SGN)
    7.1 km 29 min drive
  • Can Tho International Airport (VCA)
    133.4 km

Public transportation

  • Saigon Railway Station
    3.4 km 17 min drive
  • Ben Xe Mien Dong Bus Station
    4.5 km 20 min drive

Hospital or clinic

  • Tram Y Tế
    370 m

Shopping

  • Ben Thanh Market
    910 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Ho Chi Minh Squares
    270 m
  • Bitexco Financial Tower
    410 m
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    410 m
  • A O Show - Lune Production
    430 m
  • Ben Thanh Market
    910 m
  • Saigon Notre Dame Cathedral
    990 m
  • Central Post Office
    1.1 km
  • The Independence Palace
    1.2 km
  • War Remnants Museum
    1.6 km
  • Cu Chi Tunnels
    37.4 km

Nearby landmarks

  • Living & Giving
    30 m
  • Consulate of Malaysia
    40 m
  • Tropical Rainforest Disco (Mua Rung)
    70 m
  • ANZ Bank
    90 m
  • Artbook
    110 m
  • Nguyen Freres
    110 m
  • Cao Minh Tailor
    120 m
  • Velvet
    120 m
  • Manna
    120 m
  • Precious Qui
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1300000 VND
  • Distance from city center0.5 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)450000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors21
  • Number of restaurants2
  • Number of rooms 336
  • Room voltage220
  • Year property opened1999
  • Most recent renovation2013
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Renaissance Riverside Hotel Saigon from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.1
Location9.0
Room comfort and quality8.6
Service8.4
Value for money7.8
High score for Ho Chi Minh City
Rating
9+ Exceptional (169)
8-9 Excellent (140)
7-8 Very Good (124)
6-7 Good (39)
<6 Below Expectation (28)
Time of the year
Mar - May (114)
Jun - Aug (121)
Sep - Nov (88)
Dec - Feb (177)
All guests (641)
All room types
All languages

Show reviews that mention 

Showing 500 verified guest comments
12345
10.0
Exceptional
JUNICHI from Japan
Couple
R Club Room, Club level, Guest room, 1 King, High floor
Stayed 5 nights in April 2019

No changes is the best”

Club lounge in there has not changed anything from 8years ago.many places are trying to change,but finally almost failed. Club lounge there is able to keep that kind of level is really the best. They clean the lounge everywhere and every staff there is outstanding.

Reviewed May 06, 2019

See room deals

9.6
Exceptional
David from United States
Couple
R Club Room, Club level, Guest room, 1 King, High floor
Stayed 2 nights in March 2019

Exceptional Experience with this Hotel”

It's a little pricey but you'll definitely be happy with your stay here. Check in was a breeze, rooms are nice, water pressure / temperature is good, bed is comfortable, facilities are well maintained, staff are professional, breakfast is comprehensive... I can go on and on.

Reviewed March 14, 2019

See room deals

9.6
Exceptional
Kai from Singapore
Couple
Deluxe River View, Guest room, 1 King
Stayed 3 nights in December 2018

Exceptional Stay for NYE for 2019”

Staff was very friendly and helpful during check-in and check out. Perfect hotel for NYE and festivities as the staff are exceptionally helpful and provided great service to me despite the high season during NYE. Would definitely come back here in 2019 given that they gave me such a good start to 2019 when I did my countdown in Saigon.

Reviewed January 02, 2019

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10.0
Exceptional
CHINCHIH from China
Business traveler
Deluxe River View, Guest room, 1 King
Stayed 1 night in January 2019

Good hotel with great view”

The river is nearby the hotel and the view is awesome.

Reviewed January 30, 2019

See room deals

8.8
Excellent
Takayoshi from Vietnam
Solo traveler
Deluxe River View, Guest room, 1 King
Stayed 3 nights in February 2021

Services in the restaurant.”

I stayed before in this hotel. And quality of the restaurant for breakfast was dropped with the following points. 1) When I checked in, I told the room number, but he could not understand, then show up the table 2times. I felt I was treated as fake customer. 2) The food variations were completely dropped. 3) Even though there were not so many customers in the restaurant, the cleaning dishdes were too early! It seems to be pushed the customer out. I could not relax at all in breakfast.

Reviewed February 12, 2021

See room deals

Konnichiwa and Greetings Mr. Takayoshi, Thank you for staying at our Renaissance Riverside Hotel Saigon. We would also like to thank you for your valuable opinions. We apologize for falling to exceed your expectations on the first day. The matter was shared within the Beverage Department within the day and was mentioned as an improvement point from the next day onwards. The team had recognized your feedback and made the change for the next day which i received that you were impressive by the service. I believed that you were able to spend your time comfortably until the final day. In addition, this point has been shared with the beverage department and other departments of our hotel, and will continue to be an issue for future service improvement. Thank you again for your stay and interest in our hotel. We look forward to welcoming you back to Renaissance Riverside Hotel Saigon. Khang Huynh Assistant Beverage & Food Manager Renaissance Riverside Hotel Saigon

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Renaissance Riverside Hotel Saigon
8.8
Excellent
Esther from Hong Kong SAR, China
Family with young children
Deluxe River View, Guest room, 1 King
Stayed 4 nights in August 2019

Excellent”

It's a very nice hotel located in a very convenient location, heart of District 1. I booked the river view room which I can clearly see a beautiful night scenery. Staff is very helpful and attend to my booking confirmation, helping with transportation arrangement and local tour arrangement. Extremely helpful and friendly. Rooms are of a good size and very clean. Great hotel that I will highly recommend.

Reviewed August 07, 2019

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9.2
Exceptional
Robert from United Kingdom
Couple
R Club Room, Club level, Guest room, 1 King, High floor
Stayed 1 night in October 2019

Superb staff”

Stayed for 1 night on the club floors. As always with Marriott the staff were extremely helpful and kind. The club facilities were excellent. We will stay again for sure.

Reviewed October 12, 2019

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9.2
Exceptional
toshie from Vietnam
Group
Deluxe City View, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in February 2021

Very nice ”

Good location big enough friendly staff but seemed a bit tired. If good price I will choose here again.

Reviewed February 13, 2021

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Konnichiwa and Greetings Toshie san, On behalf of the entire hotel team, we want to thank you for your recent stay with us at the hotel. This further outreach is to engage with you to garner feedback so we may make ourselves better for your future visits and for other guests. Please note your feedback will assist us a team to better understand how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Yours Sincerely, Chi Nguyen Rooms Division Manager, Renaissance Riverside Hotel Saigon

Responded February 19, 2021
Renaissance Riverside Hotel Saigon
9.2
Exceptional
Katsuaki from Japan
Business traveler
Deluxe River View, Guest room, 1 King
Stayed 2 nights in May 2019

Decent Hotel”

A little bit old Facilities but well maintained. Hotel Lobby is not spacious but best location especially for sight seeing.

Reviewed July 04, 2019

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9.2
Exceptional
Geraldine from Vietnam
Family with young children
Deluxe City View, Guest room, 1 King
Stayed 3 nights in January 2022

👍 Great”

would love to stay again.

Reviewed February 05, 2022

See room deals

9.2
Exceptional
SHOJIRO from Vietnam
Couple
R Club Room, Club level, Guest room, 1 King, High floor
Stayed 1 night in April 2021

Good services”

Comfortable

Reviewed May 19, 2021

See room deals

Dear Shojiro, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Renaissance Riverside Hotel Saigon. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Yours Sincerely, MURALI VISWANATHAN General Manager Renaissance Riverside Hotel Saigon

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Renaissance Riverside Hotel Saigon
8.0
Excellent
Neil from United Kingdom
Business traveler
Deluxe City View, Guest room, 1 King
Stayed 1 night in May 2019

1 night stay”

A busy hotel right by time square and an easy walk to many bars and restaurants. The car had no problem dropping me off or collecting as there is a small turning area outside. Room was large and bed comfortable. Only a brief stay but no issues.

Reviewed November 25, 2019

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8.4
Excellent
Yohanes from Singapore
Business traveler
Deluxe City View, Guest room, 1 King
Stayed 4 nights in June 2022

Great Hotel”

Great hotel with great location

Reviewed July 08, 2022

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7.6
Very good
TZU from Taiwan
Couple
Deluxe River View, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in February 2021

Good service”

Good service but room need re-furniture. Some cables are exposed on walls which do not meet 5-star hotel standards.

Reviewed February 25, 2021

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Greetings Ms. Tzu, Thank you for your recent stay with us at the hotel and we are glad that our services met your expectation. On the management front I have taken note of your feedback and would share with the team to keep up on maintenance. Your feedback keeps the focus maintained and we thank you for that. Thank you once again for your time and patience and we look forward to welcoming you back to deliver better on the promise of a memorable stay. We also recognize these are unusual times and we thank you for choosing to stay with us. Yours Sincerely, Chi Nguyen Rooms Division Manager, Renaissance Riverside Hotel Saigon

Responded February 25, 2021
Renaissance Riverside Hotel Saigon
6.8
Good
Jamie from Vietnam
Business traveler
Deluxe City View, Guest room, 1 King
Stayed 2 nights in April 2022

Mixed feelings about this place”

Pros: Excellent location. Can't beat the location. Staff, especially the doorperson in the front, were extremely kind and helpful. Breakfast was good. Cons: The carpet in the room seemed damp and smelly. There is no bidet in the toilet. Bathroom supplies such as Q-Tips and cotton balls seem to be low quality. We were informed that we can attend the Vietnam Independence Day even on the roof bar, and when we went, we were told that we cannot order any drinks if we didn't make a reservation, and was told to go to first floor, buy drinks, and bring them to the roof. I thought that was ridiculous. We were also not aware of dinner buffet that we could have made reservation that night.

Reviewed May 02, 2022

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7.2
Very good
Wing from Malaysia
Family with young children
Deluxe City View, Guest room, 1 King
Stayed 1 night in May 2019

Old style hotel ”

Services very good and friendly, room not really feel comfortable.

Reviewed May 29, 2019

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5.2
FEI from Malaysia
Business traveler
Deluxe City View, Guest room, 1 King
Stayed 3 nights in October 2019

Overall the services is not up to expected as per their rating. ”

I have been travelling and stay with Marriott hotel. So far all are ok except this. The services are not up to what I expected. They are not considerate. I receiving a call middle of the night and asking to check in my Husband which they claim that he just check in that day. All information has been provided the first day I check in and I even got my 2 rooms key card. I Guess if they need us to check in one more time, it will be great if they drop a message or notes in my room the next day when they cleaning the room and we will pleased to do so for sure. The reception calling right away when we step into the room and claim that my Husband check in today which he claim that he see that from cctv. Which I kind of piss off when I listen to this and inform the staff that if he could check the cctv my Husband check in a day before this. I don’t feel privacy at all at that point of time and feel like being monitor via cctv. I will not go back to this hotel anymore

Reviewed October 06, 2019

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4.8
Jimin from Singapore
Business traveler
Deluxe City View, Guest room, 1 King
Stayed 6 nights in August 2019

not worthy to pay the room rate ”

It's 5 star hotel with the room rate of 150 SGD per a night around, but the building is old and the room was full of bad smell which seems like because of old aircon in the room. If you choose a room facing street view, then bear it mind that the offices in the next building is too close and you must close curtains all the time when you are in the room. The bathroom is old and water is not flushed well. Old aircon in the room also causes noise in the room.

Reviewed August 27, 2019

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2.0
Soeun from South Korea
Business traveler
Deluxe City View, Guest room, 1 King
Stayed 3 nights in April 2019

Terrible hotel service”

They charged deposit on my credit card when I was checking in, and two weeks after check-out, hasnt released my deposit. And the call center doesnt even care to apologize. I was wondered how the 5 star well known hotel franchise runs the hotel service like this. Terrible experience.

Reviewed May 03, 2019

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9.7
Exceptional
Nick from United Kingdom
Family with young children
Stayed 4 nights in December 2012

best location, friendly staff, excellent food”

river view

we stayed at the renaissance riverside hotel in ho chi minh city for 3 nights. we originally booked the 'dining package', but the terms were not clear and although i thought that we would have dinner included for all nights of our stay, the offer was only applicable for one night. the chinese restaurant "the kabin" served excellent food and the atmosphere was very elegant and peaceful. rooms were very comfortable (we had two adjoining rooms for the children) with a beautiful view of the saigon river, facing east (lovely for sunrise and moonrise). the staff were very friendly, we asked to be picked up from the airport, which is not far away, and were met by a smiling young man who gave us some useful information about the city. breakfast was great, with a wonderful selection of western and asian options, superb quality - as is always the case with marriott. the travel agency within the hotel were not able to help us when we tried to book a tour to the cu chi tunnels and the mekong delta (i suppose we had left it too late and it was a busy season). but there are plenty of other travel agencies around the corner and we managed to hire a guide and car for the tunnels (1.30 hours away), totally recommend it! the price asked by this agency was lower than the hotel agency, although i guess the guide could have been better, but he was ok.

Reviewed January 05, 2013

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