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Resorts World Genting - Resort Hotel
Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia, 69000 - See map
Strategically situated in Genting Highlands, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Genting SkyWorlds Theme Park. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
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Facilities
Car park
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
Shops
Bar
Exceptional”
Good location, near to the Sky Avenue and also near to the old casino. Hopefully they can open more counters to speed up check in during peak hours. True to other reviews, no free wifi. But didn't affect us as we have our own data. No free parking too, but I think there's free parking for Silver and above Genting Rewards members? Nonetheless will still go back and enjoy the cool breeze again!
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The best hotel in Genting!”
This is our 2nd time staying here. I prefer to stay here instead of First World Hotel because the room is bigger, the hotel is less crowded, overall it's more comfortable. Ample parking space available too. Price is reasonable especially if you stay on weekdays or book earlier. Very easy to walk from Resort Hotel to Sky Avenue Complex because it's connected so it's up to you to walk via indoor or outdoor. The room is very spacious. Basic hotel amenities are provided, electric kettle, cofee, tea, cups, shampoo/shower gel/soap is the same (3in1). Room also has iron and ironing board. Room tip: Request for mountain view for a beautiful view of the mountains, outdoor theme park and cable car. We were lucky that both of our stays we got the corner room which has 2 windows so we get to see more beautiful view outside and more cold Genting wind can come into the room. Please be aware that there is a charge of RM5 per room if you want to check-in before 3pm.
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Great Location”
* Good location * Easy access to shopping and F&B * Friendly staff * Huge room * Only thing is the WIFI is only available at lobby. Should also provide in room.
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Great hotel although it's old. Excellent services rendered & value for money. ”
No comments except it's a great place to stay in Genting.
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Fantastic experience!”
Stayed there 3 Days 2 Nights with satisfaction! Thank you Agoda! It was such an awesome experience! Highly recommended! 5/5!
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Good choice for a place to stay in Genting”
Located conveniently in the middle of both casinos, Resorts Hotel is definitely worth your money with its affordable prices and well-maintained rooms. The service is also good with a smooth and seamless check-in & check-out process via their kiosks. My only complain would be that they use a 3-in-1 shampoo/conditioner/shower gel so definitely bring your own if that bothers you.
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Dear Fiona, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. See you again soon! :) Socially Yours, RWG Social Care Team
Very Well except no Wifi in the room”
Pros: High star hotel with single star price Spacious room Very helpfully staff Walking distance to attractive mall playground Baby cot is free! Cons: No wifi Car parking have to pay by own in in their premise
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Dear Rizan, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. See you again soon! :) Socially Yours, RWG Social Care Team
Need to teach new staff how to work on thier own”
We always choose Resort hotel when we stay Genting... We arrived on 11 feb 0430hrs...by coach...n wanted to check in...of course its too early...so normally they wl register us n take down our contact no n wl msg when the room is ready.. On the 11feb when we arrived..the staff Andrina...took my slip of paper fm Agoda booking n said you are too early...yr booking is on the 11feb...n gave bk my paper to come bk later... I was like what u saying now the time is 0430hrs n it is 11feb... So i told her the normal procedure tat the hotel staff wl do...to register n give us a slip of paper n take down contact no.. Then she took a paper n wrote down n we left... We were wondering around at Marybrown till 11am n no msg at all fm.hotel... We went over n gave the slip of paper n found out we wer not even registered...no.wonder no one called or msgd...wat a disappointment... The staff said Andrina is new...ya but u hv to know your job rite. Totally upset hv to wonder around fm 5am to 11am waiting
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Dear Mumtaj, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
All time favourite hotel in Genting....”
Always choose Resort hotel....when on holiday to Genting.....always fully book.... Great hotel....friendly staff....easy access to the shopping centre....hope u can have WIFI in the rooms .....
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Exceptional”
Everything is clean, comfort, nice and quite
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My pandemic trip”
Visited genting during the pandemic and chose to stay at this hotel. I would give 4/5 cleanliness and the room was beautiful. I had the cable car view. My only comment was the rooms are not soundproof and my neighbour was too loud at night laughing, blasting their speakers. Complaint to staff and they immediately took action. Lasted for 2 hrs tho. Would have preferred if it was sound proof
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Dear Visalachi, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Exceptional”
Love this hotel! The environment is quieter and less crowded than first world.
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Location is good ”
Clean room, spacious. Near to all shopping center.
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Excellent ”
Our stay were fantastic and we really enjoyed it
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Cleanness ”
Very clean and comfort
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PLEASANT STAY”
EVERYTHING WAS GOOD AND GREAT!
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Good Location”
Near to Casino and Theme Park and cable caar
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clean and big room & easy access to shopping mall”
room is big and clean. location is good as we can easily walk to the new shopping mall with lots of restaurants. no worries about sudden heavy downpour as all buildings are interlinked except for theme park hotel.
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First time staying”
LOVE THIS HOTEL!!
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Dear Cassie, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. See you again soon! :) Socially Yours, RWG Social Care Team
Super clean , amazing staff, convenient location and easy access ”
Wonderful hotel
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