Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Rocana Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Rocana Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kuantan with private transportation, the hotel can arrange taxi service.

Start your mornings right, with the à la carte and buffet breakfast options offered at Rocana Hotel. A selection of food types including western, halal and asian breakfast options is available for guests. There's an additional charge of 30 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Rocana Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Rocana Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

On-site venues and convenient event services make Rocana Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

Rocana Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

Rocana Hotel is located in Kuantan City, famous for good restaurants such as Rimba by Loft, Dallah Restaurant and Micasa Cafe by the River.

Rocana Hotel is located in Kuantan City area which features shopping places such as East Coast Mall, Berjaya Megamall and Gio Mall.

Rocana Hotel is located in Kuantan City area, which is famous for attractions such as Masjid Sultan Ahmad Shah, Kompleks Belia dan Sukan Pahang and Sultan Ahmad Shah International Convention Centre.

Rocana Hotel is located in the Kuantan City area, which includes Tanjung Lumpur.

Rocana Hotel is located within Kuantan City, which makes it conveniently close to natural sights including Taman Esplanade, Bukit Bay Route and Bukit Sekilau.