Royal Crown Hotel & Spa
Royal Crown Hotel & Spa
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10.0
Exceptional

"Perfect place to stay"

Chris

|

May 1, 2018

Deluxe King Bed - Bed Royal Crown Hotel & Spa
Deluxe King Bed - Bed
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Lobby Royal Crown Hotel & Spa
Lobby
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Lobby Royal Crown Hotel & Spa
Lobby
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Swimming pool [outdoor] Royal Crown Hotel & Spa
Swimming pool [outdoor]
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See map Royal Crown Hotel & Spa
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Exceptional
Location
9.0
See all 6 photos Royal Crown Hotel & Spa
See all 6 photos
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What guests are saying:
Beautiful hotel, pools, location, staff..a1
Peter from Australia
Couple
Sometimes there are so many beautiful hotels to choose from but its hard not to go back to one you are 100% sure the service and rooms will be suitable. Awesome breakfast, nice staff, great location and cheap tours arranged at the tour desk. Very close to Pub Street
Karen from Australia
Solo traveler
Amazing people, very kind.
CRISTIAN from China
Family with young children
I stay here many times as I am NGO in Cambodia. This staff lead by manager is one of the best staff I have ever witnessed . Thank you again
Steven from United States
Solo traveler
Very nice hotel, friendly staff & clean room.
abit from Malaysia
Family with young children
The hotel is not the newest, but I was feeling very well there. Location is great and people extremely friendly.
Henning from Germany
Solo traveler
To simple breakfast ,great service ,
joel from Belgium
Family with young children
Very good clean hotel good location good food have stopped here 3 times always good
Gary from United Kingdom
Couple
Space clean rooms ,
joel from Belgium
Family with teens
Walking distance to night to night market. Lots of Tuk-tuk in front of hotel every morning. great staff. Good breakfast selection. Great place to stay and you get your money's worth. Has swimming pool, too.
Ana from Philippines
Couple

Royal Crown Hotel & Spa

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 3349 reviewsSee what guests said
8.5
/
10
Excellent service
8.7
Recommended by 93% of guests
Value for money8.4
Distance to city center0.1 Km
Location rating9.0
Nearest airportSiem Reap International Airport (REP)
Distance to airport8.1 km
93%

would recommend to a friend

Agoda Preferred Property

2017

Gold Circle Award Winner

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Breakfast [free]

Select your room
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 20 times since yesterday | 9 travelers are looking at this property right now
Deluxe King Bed
Deluxe King Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Deluxe King Bed with Balcony
Deluxe King Bed with Balcony
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Premier Suite
Premier Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 super king bed
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Deluxe Twin Bed With Balcony
Deluxe Twin Bed With Balcony
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 1 king bed
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Deluxe with Pool View
Deluxe with Pool View
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 king bed
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Solo Traveler - Deluxe Room City View
Solo Traveler - Deluxe Room City View
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Penthouse Suite
Penthouse Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Special Group Offer (5 Rooms) - Free Pick Up
Special Group Offer (5 Rooms) - Free Pick Up
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 6 double beds and 2 super k...
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What people love about the property

  • 10.0
    Exceptional

    "Very good location, friendly and helpful staffs."

    PINKY

    |

    September 11, 2017

  • 10.0
    Exceptional

    "Great convenient stay, close to night market and restaurants"

    shawn

    |

    November 24, 2016

  • 9.2
    Exceptional

    "Breakfast variety is good and satisfying."

    Wei Y.

    |

    March 12, 2018

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More about Royal Crown Hotel & Spa

More about Royal Crown Hotel & Spa

10.0
Exceptional

"Fantastic staff, facilities and a good breakfast."

Ronald

|

March 21, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"The rooms were very clean and comfortable."

Sherry

|

May 31, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3349)Booking.com Reviews (1507)
8.5
/
10
Cleanliness8.5
Facilities8.1
Location9.0
Room comfort and quality8.2
Service8.7
Value for money8.4
Provided by verified guests of Agoda
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All guests (3349)
All room types

Show reviews that mention 

Showing 2821 verified guest comments
12345
9.2
Exceptional
Cheuk
Group
Deluxe Twin Bed
Stayed 2 nights in January 2019
The best backup hotel .”
Location is good and all the Tuk Tuk driver know the hotel. We can go night market by within 5 mins walk. 24-hour conveniences store is just opposite to the hotel. Highly recommended. Hotel is clean and staff is so nice
Reviewed January 21, 2019
We could not hope for better compliments and are very grateful that all the efforts we put on extending great service standards at all times is so highly valued by our guests. Once again, thank you for your recommendation; we look forward to be of your service again soon. Please feel free to contact me, when planning your next trip to Siem Reap. Sincerely,
Responded January 22, 2019
Royal Crown Hotel & Spa
8.0
Excellent
Vinh from New Zealand
Group
Deluxe King Bed
Stayed 3 nights in January 2019
Good choice”
Everything seems smaller than in the photos but apart from that minor thing, it is a good hotel: close to markets and restaurants, nice pools (2 of them), great breakfast, friendly staff and clean room.
Reviewed January 11, 2019
We’re truly so thrilled to read this! Thank you so much for leaving a review and putting a massive smile on our faces. Really appreciate it. And we do hope to have a chance to serve you again in the near future. Sincerely.
Responded January 11, 2019
Royal Crown Hotel & Spa
8.4
Excellent
Vincent from France
Solo traveler
Deluxe with Pool View
Stayed 2 nights in December 2018
Nice hotel to stay close to Pub street”
rooms are great, staff welcoming. very convenient location close to Hard Rock Café and you just cross the bridge to reach the night market and pub street. Many good restaurants in that area. The outside area (2 swimming pools) is smaller than what it looks in the pictures. Restaurant is nice with a colonial touch, breakfast is simple.
Reviewed December 29, 2018
Warmest greetings Royal Crown Hotel! Thank you for choosing to stay at Royal Crown Hotel. We are truly happy to learn from your review that you have enjoyed your stay with us. It was a pleasure to have been of service to you. Our staffs and I looking forward to welcoming you back to the hotel in the future Kind Regards.
Responded December 30, 2018
Royal Crown Hotel & Spa
9.6
Exceptional
Phil from Canada
Couple
Deluxe King Bed
Stayed 3 nights in January 2019
Perfect!!!”
Can’t say enough about this hotel! Everything is great! The only reason the location did not get 5 stars is the condition of the streets and sidewalks between the hotel and Pub Street... nothing the hotel can do about that. Pub Street is only 5 minutes away on foot, which is a great advantage.
Reviewed January 14, 2019
Thank you so much for your time to write your recent experience with us shared on Agoda. It really is a great pleasure to learn that you had a wonderful stay with us here. We are so delighted that you found our location very central, and our service provided by our staff a helpful one. We really appreciate your general impression. Your candid feedback would serve as an encouragement for our whole team. Again, we thank you so much for having chosen Royal Crown Hotel and Spa for your trip to Siem Reap. We truly hope that we made an unforgettable experience for you, and that you would want to return and visit us again in the future. Kind regards.
Responded January 15, 2019
Royal Crown Hotel & Spa
5.6
Fong from United States
Couple
Deluxe King Bed
Stayed 4 nights in January 2019
Above average”
I have traveled quite often to other countries in Southeast Asia such as Thailand, Laos, Myanmar and Vietnam and this was my first visit to Cambodia and your hotel. I found the service of your staff subpared to those of the above mentioned countries. Your staff were not attentive in guest reception and personnel behind information desk was not informative and even exhibited attitude when pressed on for information. My wife and I are of Asian descent but we are not Chinese and we felt some hostility as though we were Chinese perhaps as result of the negative Chinese tourists are getting recently. Your staff need more training to be customer friendly and attentive and more knowledgeable in their service. They can learn a lot from Thai, Vietnamese and Singaporean hotel service. With the competiveness of the business, one needs to offer its best service possible to stay competitive. As is, you have lost my trust and respect and with that you have lost my business and recommendations.
Reviewed January 10, 2019
We are sorry to learn of your unpleasant experience with regards to matter have mentioned and we have shared your comments with our related department so that we can avoid similar incidents from reoccurring. It is because of feedback from guests such as yours that we can continue to improve and delight our guests. We can only sincerely apologize for your unpleasant experience and sincerely would like to invite you back to visit our hotel during your next visit to Siem Reap. Sincerely.
Responded January 10, 2019
Royal Crown Hotel & Spa
10.0
Exceptional
ramakrishna from India
Solo traveler
Deluxe Twin Bed
Stayed 1 night in January 2019
Good Hotel value for Money”
Hotel front desk people are very cordial and very humble... Giving top priority to the customer needs.. we 3 people traveled and suddenly we required one additional room..The hotel management has arranged a good room with an equivalent price which we have booked in online.. Good service given by the hotel... Good swimming pool clean and neatly maintained
Reviewed January 09, 2019
It’s our pleasure to have been served you, and thank you so much for your feedback about our property. We’re looking forward to meet you again as a guest in your next visit to Siem Reap city of Cambodia. Once again thank you and good luck. Kind regards, Little sale officer.
Responded January 09, 2019
Royal Crown Hotel & Spa
10.0
Exceptional
Karen from Australia
Solo traveler
Deluxe Twin Bed With Balcony
Stayed 4 nights in November 2018
Returned for the 4th time”
Sometimes there are so many beautiful hotels to choose from but its hard not to go back to one you are 100% sure the service and rooms will be suitable. Awesome breakfast, nice staff, great location and cheap tours arranged at the tour desk. Very close to Pub Street
Reviewed November 21, 2018
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We looking forward to serve you again in the future.
Responded December 01, 2018
Royal Crown Hotel & Spa
10.0
Exceptional
Ana from Philippines
Couple
Deluxe Twin Bed
Stayed 3 nights in October 2018
Exceptional”
Walking distance to night to night market. Lots of Tuk-tuk in front of hotel every morning. great staff. Good breakfast selection. Great place to stay and you get your money's worth. Has swimming pool, too.
Reviewed October 31, 2018
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to having you again as a guest in our hotel.
Responded November 01, 2018
Royal Crown Hotel & Spa
10.0
Exceptional
logan from United States
Couple
Deluxe King Bed with Balcony
Stayed 3 nights in October 2018
nice hotel”
good location /east to go to night market/ staff very helpful when need help/room clean and bed is in good to sleep not to hard/ hotel food good / well kept hotel/good hotel pick up free easy to get around with tuk tuk / very bust drinking pub street/
Reviewed October 25, 2018
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to having you again as a guest in our hotel.
Responded November 01, 2018
Royal Crown Hotel & Spa
10.0
Exceptional
David from Brunei Darussalam
Family with young children
Deluxe Twin Bed With Balcony
Stayed 5 nights in December 2018
Royal Crowning glory”
The hotel is well situated and offers not one, but to swimming pools, both are cold which works well in the heat of Cambodia. The hotel offer drivers and vehicles from the airport but not back, so make sure you book. They offer trips to cover the Anghorwat travels at a great price. The hotel is only 2 mins from Pub Street and a large number of quality food restaurants. Rooms are spacious and clean. The only con was the toilet /shower is a sliding door and open access which freaked me out, but if it doesn’t bother you, you’ll be fine. Wi-fi Internet is bad, really bad! But apparently this is country wide. Get yourself a SIM card at the airport on arrival, they are cheap enough, work through WhatsApp or Viber.
Reviewed January 05, 2019
Thank you for helping us to share your experience here. We are glad you enjoyed having a great time with us and we can’t wait to serve you more if you happen to come back and give us another chance during your next visit. Kind regards.
Responded January 05, 2019
Royal Crown Hotel & Spa
10.0
Exceptional
Carl from Canada
Couple
Deluxe King Bed
Stayed 6 nights in December 2018
Very nice”
We enjoyed our stay alot the hotel was very clean and the staff was very nice and helpful. The breakfast was ok with a few different choices of American or local foods. Only about 10 min walk to pub st where there is a lot to choose from different restaurants.
Reviewed January 01, 2019
Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Kind regards.
Responded January 01, 2019
Royal Crown Hotel & Spa
10.0
Exceptional
Anna from United Kingdom
Couple
Deluxe King Bed
Stayed 5 nights in December 2018
Fabulous”
The minute we walked in we felt very warm welcome. The door to hotel where open for us by the reception staff and check in was super quick, the room was big and comfortable, a little loud from the aircon machines outside but if we had our own aircon on at night we didn’t hear it. The breakfast was delicious and there was a lot to choose from. The only downside was the orange juice which was more like a orange drink was so sweet we couldn’t drink it. The staff were very friendly and nice, particularly at the reception where we were greeted when we walked passed and the door was opened for us (a nice touch). I have ordered some food only on one occassion and I must say I surprised myself, I had a salad with crispy chicken and it was delicious. To sum up I do recommend this hotel and would stay again.
Reviewed December 28, 2018
9.6
Exceptional
Tadanobu from Cambodia
Family with teens
Deluxe Twin Bed
Stayed 2 nights in September 2018
Shower and bus tub”
It is really nice to have a shower and a bus tub. Though they are separated, so you have to wash with the shower and later use the bus tub. Wooden floor is good also. And it is close to the downtown area you wish to spend your time. With the bus room door we had a little trouble, of which I've forgot to tell the front.
Reviewed September 27, 2018
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to having you again as a guest in our hotel.
Responded October 03, 2018
Royal Crown Hotel & Spa
8.4
Excellent
Azma from Malaysia
Solo traveler
Solo Traveler - Deluxe Room City View
Stayed 2 nights in September 2018
It was an amazing stay, but it definitely not a 5 stars hotel”
Pros: - Staff are reliable and friendly - Great location, approx 4 minutes walk to old market - Breakfast is alright. Hotel will provide packed breakfast for those leaving hotel early (to see angkor wat) - 2 swimming pools available! - Khmer massage provided in the spa is amazing Cons: - They provide mattress only for massage! With literally no hole to put your face on, i feel claustraphobic the whole time i was massaged, as amazing as it was - I don’t think it qualifies as 5 stars hotel. More like 3 stars? - Bath tub stopper is broken.
Reviewed September 15, 2018
10.0
Exceptional
SURESH from United Arab Emirates
Family with teens
Deluxe King Bed with Balcony
Stayed 3 nights in August 2018
Clean Convenient Comfortable”
Nice hotel located close to the center of town but away from the noise. Pub street and the markets are close by. Nice decent size pool. The hotel has a good ambiance. Room are spacious and clean. Staff are friendly, greet warmly and have a smile always . Good hotel for all kinds of travelers. Will stay again if back in Siam Reap,
Reviewed September 10, 2018
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to having you again as a guest in our hotel.
Responded October 03, 2018
Royal Crown Hotel & Spa
10.0
Exceptional
MARICEL from Philippines
Couple
Deluxe King Bed with Balcony
Stayed 2 nights in August 2018
Best hotel in Siem Reap”
There is nothing I don't like in this hotel. Starting from booking, to communicating about my requests, to very very attentive and all smiles staff, to the very spacious, well-maintained, clean and good smelling room, to breakfast buffet selection, hotel location and over all facilities -- all are superb. I could just wish that all hotels that I come across in all my travels are like Royal Crown. Will definitely recommend this to all my friends and blog readers. Thank you very much for a very relaxing stay!
Reviewed August 10, 2018
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to having you again as a guest in our hotel.
Responded August 23, 2018
Royal Crown Hotel & Spa
8.4
Excellent
Thom from Singapore
Couple
Executive Suite
Stayed 6 nights in April 2018
A great place in a great location”
Had a great trip to Siem Reap, staying at the Royal Crown. The hotel is in a great location, a few minutes walk from the Hard Rock Cafe and about 8 minutes to the main town area. The hotel was clean and the room was a very good size. There's a nice sized pool on the ground floor with easy access! The staff were friendly and helpful and room cleaning was thorough. Breakfast was good, with a nice selection and great coffee. There's lots to see and do in Siem Reap and it somehow retains its rustic charm of yesteryear!
Reviewed August 06, 2018
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to having you again as a guest in our hotel.
Responded August 23, 2018
Royal Crown Hotel & Spa
9.2
Exceptional
Christine from Canada
Family with teens
Deluxe King Bed
Stayed 5 nights in July 2018
A lovely hotel”
Very very clean, extremely pleasant and helpful staff- clearly well trained and treated by management. Just across the river from pub street, the old market - so close tot the fun without an6 of the noise. A handy minimart across the trees to buy water, ice cream and beer! I recommend
Reviewed July 31, 2018
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.We are looking forward to having you again as a guest in our hotel.
Responded July 31, 2018
Royal Crown Hotel & Spa
10.0
Exceptional
Daniel from Philippines
Couple
Deluxe King Bed
Stayed 1 night in July 2018
Exceptional”
Everything was excellent except that this time they gave us tuktuk for our free transport instead of a car or van. Tuktuk is great for sightseeing but not when you are about to take your flight, we looked haggard and smells duat and smoke by the time we arrived at the airport.
Reviewed July 27, 2018
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.We are looking forward to having you again as a guest in our hotel.
Responded July 31, 2018
Royal Crown Hotel & Spa
10.0
Exceptional
brenton from Thailand
Family with teens
Solo Traveler - Deluxe Room City View
Stayed 3 nights in January 2019
Excellent hotel. Excellent location ”
Brilliant hotel with excellent staff . Good size rooms in a great location five min walk from bar street.
Reviewed January 17, 2019
Thank you so much for putting a massive smile on our face, we're happy that you happen to like our rooms and location of our hotel. Once again thank you so much for choosing us as your accommodation, we looking forward to serve you again in the future. Kind regards.
Responded January 17, 2019
Royal Crown Hotel & Spa
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  • Exceptional location
  • Pub Street