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Sand & Sandals Desaru Beach Resort & Spa
Sand & Sandals Desaru Beach Resort & Spa
Sand & Sandals Desaru Beach Resort & Spa
Sand & Sandals Desaru Beach Resort & Spa
Sand & Sandals Desaru Beach Resort & Spa
Sand & Sandals Desaru Beach Resort & Spa
Sand & Sandals Desaru Beach Resort & Spa

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7.5

Very good

3,943 reviews

3,943 reviews

Housekeeping138
Beach104
Breakfast72
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Desaru Beach 130 m
Sand & Sandals Resort & Spa 150 m
Fisherman Museum (Muzium Nelayan) 220 m
Tunamaya Beach & Spa Resort 700 m
Sebana Golf Resort 2.4 km
Tanjung Lompat 2.5 km
First Aid Room 2.8 km
Desaru Coast Adventure Waterpark 2.9 km
The Els Club Desaru Coast - Ocean Course 4.2 km
Bayu Balau Park 5.7 km

Sand & Sandals Desaru Beach Resort & Spa

Lot 2263, Jalan Desaru, Bandar Penawar, Johor, Malaysia., Desaru Beachfront, Desaru, Malaysia, 81930 - See map

Conveniently situated in the Desaru Beachfront part of Desaru, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Excellent food & dining

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Free Wi-Fi in all rooms!

Spa

Swimming pool [outdoor]

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Desaru every 6 minutes on Agoda.com
Value for money7.2
Location rating8.1

Frequently asked questions

Does Sand & Sandals Desaru Beach Resort & Spa have a hot tub?

A hot tub is one of the facilities available at Sand & Sandals Desaru Beach Resort & Spa.

What time is check-in and check-out at Sand & Sandals Desaru Beach Resort & Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sand & Sandals Desaru Beach Resort & Spa has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Desaru with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Sand & Sandals Desaru Beach Resort & Spa?

Wake up to a great buffet breakfast at Sand & Sandals Desaru Beach Resort & Spa.

What are my dining options at Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Sand & Sandals Desaru Beach Resort & Spa?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Sand & Sandals Desaru Beach Resort & Spa. Small or intimate events like honeymoons can also be accomodated. In-house planning service is offered to help your event go smoothly.

Can business events be hosted at Sand & Sandals Desaru Beach Resort & Spa?

On-site venues and convenient event services make Sand & Sandals Desaru Beach Resort & Spa an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 630 people.

What is the smoking policy at Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa is located in Desaru Beachfront, famous for good restaurants such as Nelayan Seafood by the Coast, Prego and Seasonal Tastes.

What are popular attractions near Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa is located in Desaru Beachfront area, which is famous for attractions such as Sand & Sandals Resort & Spa, Fisherman Museum (Muzium Nelayan) and Tunamaya Beach & Spa Resort.

What popular beaches are close to Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa is located in the Desaru Beachfront area, which includes Desaru Beach.

What popular natural sightseeing spots are close to Sand & Sandals Desaru Beach Resort & Spa?

Sand & Sandals Desaru Beach Resort & Spa is located within Desaru Beachfront, which makes it conveniently close to natural sights including Tanjung Lompat and Tanjung Penawar.

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Explore the neighborhood

What people love about Sand & Sandals Desaru Beach Resort & Spa

  • 10

    Exceptional
    Cleanliness

    "The best holiday trip Cleanliness above expectation"

    noorhawa

    |

    September 10, 2022

  • 9.2

    Exceptional

    "Loved the ambience and peace"

    Nora

    |

    June 10, 2022

  • 10

    Exceptional

    "I will come again"

    rabiatul

    |

    June 9, 2022

Property ranking|Compared to 241 Desaru properties
See all rankings
Couples review score
7.3/10
Location score
8.1/10
Service score
7.4/10
Value for money score
7.2/10
Better than
91
%
of Desaru properties
Better than
81
%
of Desaru properties
Better than
79
%
of Desaru properties
Better than
78
%
of Desaru properties
Overall rating:

7.5

Very good
3,943 reviews
Cleanliness
7.2
Facilities
7.5
Location
8.1
Read all reviews >
What travelers say they love:
Great location beach right in front.
Kalyani from Malaysia
Group
More about Sand & Sandals Desaru Beach Resort & Spa

More about Sand & Sandals Desaru Beach Resort & Spa

Sand and Sandals welcomes you to explore the rich spirit of the white-sand beach, dazzling sunlight, sparkling seas that embraces the identity in senses.

Sand & Sandals provides the ultimate gateway for couples where they get to relax and enjoy the “me” time. Our resort offer a string of romantic and memorable retreats, family reunion, dream beach wedding, memorable anniversaries, blissful honeymoon, to boundless work and relax at one go and more.

“Exotic Escape Within Reach” features a destination that we could luxuriate and indulge where it’s easily reach. Moreover, our resort houses the team’s spirit with passion and commitment to provide consistent personalized service to all its guests. We build memorable experiences as an irreplaceable piece as every guest is.

Unlock the mystery of a wide range of dining experiences with Sand & Sandals. Enjoy a fascinating menu ranging from authentic Thai and Asian cuisine to modern Western delights in a cozy & relax ambiance. Enhance the good moment with a refreshing drink at our beach bar, lounging poolside with Jacuzzi, or waft into our Safari Bar circular lounge seating area in the middle of the mini dessert that provides a terrific place to sit and have a chat.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Breakfast

159 mentions

Swimming Pool

118 mentions

Housekeeping

92 mentions

Beach

76 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Canoeing
  • Dart board
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Outdoor recreational features
  • Private beach
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service

Sports equipment rental

  • Bicycle rental
  • Ski equipment rentals
Food and dining
Breakfast options
  • Continental
Location
Lot 2263, Jalan Desaru, Bandar Penawar, Johor, Malaysia., Desaru Beachfront, Desaru, Malaysia, 81930
Excellent
Location

8.1

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property offers motorbike service at an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee400 MYR

The property

  • Number of bars/lounges1
  • Number of restaurants3
  • Number of rooms 208

Reviews of Sand & Sandals Desaru Beach Resort & Spa from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.2
Facilities7.5
Location8.1
Service7.4
Value for money7.2
High score for Desaru
Rating
9+ Exceptional (350)
8-9 Excellent (182)
7-8 Very Good (404)
6-7 Good (163)
<6 Below Expectation (498)
Time of the year
Mar - May (395)
Jun - Aug (381)
Sep - Nov (347)
Dec - Feb (474)
All guests (3,637)
All languages

Show reviews that mention 

Showing 1,597 verified guest comments
12345
10.0
Exceptional
Jon from Malaysia
Family with young children
Stayed 2 nights in December 2020

Great for a family vacation”

Had a great stay at Sand & Sandals. The Premium Deluxe Garden view room was spacious and clean. It has a little backyard with a swing that is accessible to the pools which was nice and convenient. The resort was under-staffed due to the Covid Conditional Movement Control Order but the resort staff really did their best to accommodate everyone. Do give them a break during this unusual time. We did not venture out so we had our meals in the resort are were pleasantly surprised but how good the food was. Everything we ordered was great but the chicken nuggets I ordered for my 3 year old deserves a shout out. It was made from scratch and was very tasty. A pool bar at a resort is always a plus point for me but their pool bar overlooking the sea deserves 2 points. Overall great experience and will definitely be going back.

Reviewed January 04, 2021

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10.0
Exceptional
Mohammad from Malaysia
Family with young children
Deluxe Garden View
Stayed 3 nights in December 2021

Great for family”

We as a family really enjoyed our 3 nights stay in Sand & Sandals. Everything is perfect if you can look past the check in process (the only downside of this resort for us). The room is HUGE! and we got a room with both the Pool and sea view. Couple that with the bath tub on the balcony, made the stay really relaxing. The breakfast is also great. Got slight variations through the 3 days, which help us to not feel bored with the selections. The pool is huge for me to have my swim, and our kids love the water slide so much. Will surely stay here again if we ever visit Desaru again.

Reviewed May 10, 2022

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9.6
Exceptional
HUAIREN from Singapore
Family with young children
Deluxe Garden View
Stayed 2 nights in March 2020

Family resort with nice private beach and huge rooms”

We used to stay at L**** resort. Decided to book this to try it out though itnis more expensive but I think it is really worth it! We got a free upgrade. Huge room, spacious for me to place my stuff generously but room is Abit dim even with the lights mayb it's orange suppose to have a cozy effect. Bath room is huge.. you will not bump into the walls. Swimming pool is great though it doesn't have a water park. The clean beach has compensate for it. Breakfast area is abit too pack on a weekend and feel that pricen for children is Abit high.. esp for a kids 12 years and below..they dun eat much but has to pay rm $30/kid. Will be great if they consider lower the price to rm$15/ kid. Staff are smiley and polite.

Reviewed March 17, 2020

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10.0
Exceptional
Melisa from Malaysia
Family with young children
Stayed 3 nights in September 2019

A really great Kids Friendly hotel!”

The room was spacious and clean. Loved that the hotel had a kids room, an arcade (like really a real arcade), this really cute coffee shop and the pool was large. The hotel had a few varieties of restaurants and the distance was not too far from other shops in town.

Reviewed September 29, 2019

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10.0
Exceptional
Igneshwaren from Malaysia
Couple
Stayed 1 night in July 2019

To sum up the whole trip, money well spent!!!! ”

Had a small mix up with the check in but management was very good as they upgraded my room to the suite without any extra cost . All this was done when the time I went up to the lobby for the check in around 13:50 and at 14:00 sharp I’m in the upgraded room. That’s very good management. And the stay was excellent. Good job guys . Will be coming over again for sure.

Reviewed July 29, 2019

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10.0
Exceptional
Omar from Singapore
Couple
Stayed 1 night in July 2019

Quick escape and staycation”

The hotel is good nice, and by far, personal opinion the best to me. Great space of room, nice spacious swimming pool. Breakfast was decent and nice with good range. Front desk was nice and helpful, very friendly as well. I am a frequent visitor to Desaru as I love the beach there. Certainly, I will be going back to this hotel hereafter.

Reviewed July 30, 2019

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10.0
Exceptional
Siti from Malaysia
Family with young children
Stayed 2 nights in March 2019

Value for money”

We booked our stay for 2nights and we were very satisfied with the services.My kids enjoyed bath tub and pools so much.Gym location in the middle of the pool is very convenient.It is just 5mins drive to desaru coast adventure waterpark.One thing if hotel can improve is breakfast buffet,lack of choices and please improve the taste of the food,some was tasteless.But overall we enjoyed our stay and recommended.

Reviewed March 25, 2019

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10.0
Exceptional
christina from Singapore
Family with young children
Deluxe Garden View
Stayed 2 nights in June 2019

Good service”

Was very happy with our stay there. The room is big and clean. My kids love to go to their swimming pool. Location is good, self drive to Desaru Water park is only less than 10 mins. Will definitely return again.

Reviewed June 18, 2019

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10.0
Exceptional
Rose from Malaysia
Couple
Superior Room
Stayed 1 night in January 2022

Best beach and perfect ambience for sunrise”

We were looking for a beach to swim and we found the most beautiful setting. We watched the sunrise, and sat on the mossy rocks, played on the swings and swam in the huge pool afterwars. The superior room was huge, bigger than most studio! Value for money indeed!!

Reviewed January 28, 2022

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10.0
Exceptional
MUHAMMAD from Malaysia
Family with young children
Stayed 2 nights in October 2020

Superb!”

We had a superb moment here with the spacious room, big swimming pool as well as easy access to the beach. Meanwhile, there is one staff worth to be mention, her name is Myra if im not mistaken. She was so professional and well trained in doing her works, so polite and friendly. Overall, this is such a worthy place to check it out. Kudos to them!

Reviewed October 05, 2020

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9.6
Exceptional
Roderick from Philippines
Family with young children
Stayed 3 nights in June 2019

Excellent Hotel”

Pro: Room is relatively big with balcony and view of the sea. Pool is good with slides for kids to enjoy. Also have an arcade room and indoor playground (with aircon)... again for kids to enjoy their time. Staffs are friendly and greets you with a smile. Checking in/out was a breeze. Few restaurant within the resort so no need to go far (if you don't mind their prices) Cons: Massage costs ~200RM which is excessively overpriced. Food is OK but also a bit expensive. Bar is open until late night and was too loud considering our room is quite far (can't imagine the guests with their room too close to the bar). Lastly, on our last day... we saw a snake (about a foot long) near the pool. Told the staff about it and was surprised to see him took a broom and a stick to take care of it. Dont really know what he did with it as I went back to the beach to look after my kids. Overall, our stay was great. Surely will recommend the place and we'll come back to stay again. Thanks!

Reviewed June 25, 2019

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10.0
Exceptional
LESSA from Malaysia
Family with young children
Stayed 2 nights in January 2020

Suitable for kids, beach and pool at same place.”

Few years ago, this hotel has been rebranding. This is our 2nd visit to this hotel. My daughter really enjoying her time at here. Big pool. Since this hotel located near with beach, it is an easy access for us to go to beach. They have friendly staff and they are so helpful. Surely we going to repeat back soon.

Reviewed February 02, 2020

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9.6
Exceptional
Hafizah
Family with young children
Stayed 2 nights in November 2019

I have a great holiday here”

Pro’s: - big room and bed - nice environment and surrounding - good maintenance - they have tub at the balcony so you can relax and unwind there -big pool - clean beach with swings, volleyball court and soccer court at the beach. Your children would feel happy to play there -game room and play room, the kids love it - staffs are friendly and helpful Cons: - breakfast provided need improvement in taste and variety - they have 6 restaurants to dine in. Place for eating outside was quite far, need to drive. So if you are lazy to go out you can call the room service and you know its not cheap.

Reviewed December 02, 2019

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10.0
Exceptional
Agnes from Malaysia
Family with teens
Stayed 2 nights in March 2019

Lovely Stay”

The room is spacious, comfy and clean, awesome breakfast, friendly staff, good looking beach and have a bunch of facilities that are suitable for all ages. Definitely will come back again.

Reviewed April 10, 2019

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10.0
Exceptional
Syahrul from Malaysia
Family with young children
Stayed 1 night in January 2019

Great and beautiful hotel”

2nd time being here. Staff was great, room clean, breakfast awsome and nice place. Only one thing to improve, please speedup check in process, quite slow.

Reviewed January 13, 2019

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10.0
Exceptional
Sharon from Malaysia
Family with young children
Deluxe Garden View
Stayed 2 nights in December 2021

Good Hotel but check in slow”

Stayed for few times, but always told u lack of manpower so have to wait for few hours at the lobby to get the room key. Other than that, still good, clean n nice pool.

Reviewed February 04, 2022

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10.0
Exceptional
Muhammad
Family with young children
Stayed 1 night in March 2019

Awesome staycation”

Despite the reviews. This is the best staycation we’ve ever been so far. The room was nice. Although, the channel was quite limited. My kids are having fun playing in the tubs while we sit back and enjoy the seaview. We’ll be back in the future for sure.

Reviewed March 11, 2019

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10.0
Exceptional
LINDY from Malaysia
Family with young children
Superior Twin Room
Stayed 1 night in April 2021

Clean, Comfy & Nice Staff”

Comfy stay at this clean hotel during Covid and well prepared to have room service for our breakfast. Private beach to avoid crowd, will come again.

Reviewed February 09, 2022

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10.0
Exceptional
Nur from Malaysia
Couple
Superior Twin Room
Stayed 1 night in November 2021

Best resort for holiday - families or couples or friends.”

Delicious breakfast!! Got private beach for guest. Their pools super duper awesome, suitable for families and kids. Environment very nice around resort. Thank you Sand & Sandals❤️

Reviewed November 14, 2021

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10.0
Exceptional
siti from Malaysia
Family with young children
Stayed 3 nights in September 2019

Big Pool”

Room was good. Food was good. overall is okay. However, im missing the point of bathtub put on the balcony? who will use it? at night, youre inviting mosquitoes parties just to have a refreshing bath in the bathtub. other than that, my kids enjoyed the pool.

Reviewed September 30, 2019

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12345