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Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel

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8.6

Excellent

2,101 reviews

2,101 reviews

Housekeeping5
Breakfast2
View2
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Weiweijia 5.3 km
Beipu cold springs 5.8 km
Little Ding-Dong Science Theme Park 7.4 km
Beipu 13.5 km
Beipu Old Street 13.5 km
Green World Ecological Farm 14.2 km
Leofoo Village Theme Park 15.6 km
Neiwan Old Street 20.1 km
Neiwan Bridge 20.4 km
Smangus 41.0 km
Nearby landmarks
Fun Come Fresh Supermarket 630 m
Organic Health Mart 710 m
PX Mart 840 m
Hsinchu County Government 1.7 km
HSR Hsinchu Station 1.9 km
Tofu Rock 2.3 km
Da An Hospital 2.5 km
Zhubei Station 2.8 km
Qianjia 2.9 km
Costco 3.4 km

Sheraton Hsinchu Hotel

No. 265, Dong Sec. 1, Hsinchu, Hsinchu, Taiwan, 302 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hsinchu part of Hsinchu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Leofoo Village Theme Park. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

6 travelers have booked today.

Value for money8.2
Distance to city center9 km
Location rating8.6
Nearest airportTaiwan Taoyuan International Airport (TPE)
Distance to airport35.6 km

Rooms available at Sheraton Hsinchu Hotel

Exceptional
Room comfort & quality

9.2

Executive King, Guest room, 1 King, City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sheraton Suite, Suite, 1 King
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Twin, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King, Guest room, 1 King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Corner King, Guest room, 1 King, Corner room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Corner Twin, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive King Room
...
  • Room size: 40 m²/431 ft²
  • 1 double bed
Enter dates to see prices
Sheraton Suite
...
  • Room size: 70 m²/753 ft²
  • 1 king bed
Enter dates to see prices
Premier Suite, Executive lounge access, Suite, 1 King
...
  • Executive lounge access
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sheraton Hsinchu Hotel?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Hsinchu Hotel?

Sheraton Hsinchu Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2600 TWD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Hsinchu Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sheraton Hsinchu Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1200 TWD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Hsinchu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Hsinchu Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Hsinchu Hotel. There's an additional charge of 770 TWD for adults and 385 TWD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Hsinchu Hotel?

Sheraton Hsinchu Hotel features 6 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Sheraton Hsinchu Hotel?

Large events and gatherings such as weddings, private events and engagements can be hosted at Sheraton Hsinchu Hotel. Small or intimate events like birthday parties and graduation parties can also be accomodated.

Can business events be hosted at Sheraton Hsinchu Hotel?

On-site venues and convenient event services make Sheraton Hsinchu Hotel an ideal choice for hosting events such as corporate events and meetings. Projector or LED display is available to help your business event or meeting a successful one.

What is the smoking policy at Sheraton Hsinchu Hotel?

Sheraton Hsinchu Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sheraton Hsinchu Hotel?

The closest train, metro, or bus station is HSR Hsinchu Station, 1.8 km away from Sheraton Hsinchu Hotel.

What restaurants are nearby Sheraton Hsinchu Hotel?

Sheraton Hsinchu Hotel is located in Hsinchu, famous for good restaurants such as Moon Teppanyaki, Moon Japanese Cuisine and Fresh Corner.

What are popular attractions near Sheraton Hsinchu Hotel?

Sheraton Hsinchu Hotel is located in Hsinchu area, which is famous for attractions such as Beipu Old Street, Little Ding-Dong Science Theme Park and The One Nanyuan.

What popular beaches are close to Sheraton Hsinchu Hotel?

Sheraton Hsinchu Hotel is located in the Hsinchu area, which includes Xinyue Beach.

What popular natural sightseeing spots are close to Sheraton Hsinchu Hotel?

Sheraton Hsinchu Hotel is located within Hsinchu, which makes it conveniently close to natural sights including Green World Ecological Farm, Weiweijia and Erqi Shenmu.

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Explore the neighborhood

What people love about Sheraton Hsinchu Hotel

  • 8

    Very good
    Spaciousness

    "Room is bigger than imaged, very comfortable."

    Pei

    |

    July 12, 2022

  • 10

    Exceptional
    Location

    "This's a nice hotel, and the traffic is convenience, just walk almost 5 to 10 minutes for shopping mall if you like to shop."

    JIA-YI

    |

    May 2, 2022

  • 9.2

    Exceptional
    Staff 

    "The service and facilities were great."

    YEN

    |

    April 10, 2022

Overall rating:

8.6

Excellent
2,101 reviews
Cleanliness
9.1
Facilities
8.7
Location
8.6
Read all reviews >
More about Sheraton Hsinchu Hotel

More about Sheraton Hsinchu Hotel

Sheraton Hsinchu Hotel

Get excited for all the adventures in Hsinchu with a stay at Sheraton Hsinchu Hotel. If you like the most thrilling rides and famous theme parks, then you'll get everything you want at Sheraton Hsinchu Hotel -- only 15.5 km from the popular Leofoo Village Theme Park.
Enjoy all that Sheraton Hsinchu Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hsinchu is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Sheraton Hsinchu Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Sheraton Hsinchu Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Sheraton Hsinchu Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Sheraton Hsinchu Hotel including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Sheraton Hsinchu Hotel. A relaxing end to every day is possible with a visit to the steam room and sauna. Don't forget to make a visit or two to the hotel's pool. At Sheraton Hsinchu Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Hsinchu. Even more rugged adventures can be had after check-out, with a trip to Green World Ecological Farm located 14.1 km away.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Swimming Pool

4 mentions

Housekeeping

4 mentions

Food & Dining

3 mentions

Breakfast

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible registration desk
  • Accessible route to the registration desk
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Toiletries
  • Wi-Fi [free]
Food and dining
Restaurants on site

Feast 盛宴自助餐廳

  • Cuisine: Asian, European
  • Menu: A-la-carte

Yue 采悅軒中餐廳

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

迎月庭日式料理

  • Cuisine: Japanese
  • Menu: Buffet

邀月亭鐵板燒

  • Menu: A-la-carte
Location
No. 265, Dong Sec. 1, Hsinchu, Hsinchu, Taiwan, 302
Excellent
Location

8.6

Airports

  • Taiwan Taoyuan International Airport (TPE)
    35.6 km 41 min drive
  • Taipei Songshan Airport (TSA)
    59.4 km

Public transportation

  • HSR Hsinchu Station
    1.9 km
  • Zhubei Station
    2.8 km

Hospital or clinic

  • Da An Hospital
    2.5 km

Shopping

  • FE21 Mega
    6.7 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Weiweijia
    5.3 km
  • Beipu cold springs
    5.8 km
  • Little Ding-Dong Science Theme Park
    7.4 km
  • Beipu
    13.5 km
  • Beipu Old Street
    13.5 km
  • Green World Ecological Farm
    14.2 km
  • Leofoo Village Theme Park
    15.6 km
  • Neiwan Old Street
    20.1 km
  • Neiwan Bridge
    20.4 km
  • Smangus
    41.0 km

Nearby landmarks

  • Fun Come Fresh Supermarket
    630 m
  • Organic Health Mart
    710 m
  • PX Mart
    840 m
  • Hsinchu County Government
    1.7 km
  • HSR Hsinchu Station
    1.9 km
  • Tofu Rock
    2.3 km
  • Da An Hospital
    2.5 km
  • Zhubei Station
    2.8 km
  • Qianjia
    2.9 km
  • Costco
    3.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Baby cot is available at no additional charge. Advance reservation is required.
  • The Sheraton Club Lounge only serves guests 18 years and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Airport transfer fee2600 TWD
  • Distance from city center9 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)770 TWD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants6
  • Number of rooms 770
  • Room voltage110
  • Year property opened2010

Parking

  • Daily parking fee1200 TWD
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Breakfast Service Announcement: On weekends and consecutive holidays, breakfast is limited to one hour, and two different time periods are provided for guests to choose upon check in, time period 1: 06:30 AM-08:30 AM; time period 2: 08:30 AM-10:00 AM. If the selected period has expired, another period will be provided instead.

Reviews of Sheraton Hsinchu Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.7
Location8.6
Room comfort and quality9.2
Service8.7
Value for money8.2
High score for Hsinchu
Rating
9+ Exceptional (198)
8-9 Excellent (118)
7-8 Very Good (94)
6-7 Good (34)
<6 Below Expectation (40)
Time of the year
Mar - May (91)
Jun - Aug (63)
Sep - Nov (105)
Dec - Feb (225)
All guests (1,192)
All room types
All languages

Show reviews that mention 

Showing 484 verified guest comments
12345
10.0
Exceptional
Mary from Taiwan
Solo traveler
Stayed 2 nights in January 2019

Happy Birthday!”

It was my birthday so I stayed two nights. Everything was perfect. The room was big and beautiful with a view of the mountains. The breakfast was perfect so many choices of both Western and Asian cuisines. The fitness room, pool and hot tub were fabulous! Room.service

Reviewed February 03, 2019

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10.0
Exceptional
JIA-YI from Taiwan
Couple
Deluxe King, Guest room, 1 King
Stayed 1 night in April 2022

Exceptional”

this's a nice hotel, and the traffic is convenience, just walk almost 5 to 10 minutes for shopping mall if you like to shop.

Reviewed May 02, 2022

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10.0
Exceptional
Dianne from New Zealand
Family with young children
Deluxe King, Guest room, 1 King
Stayed 2 nights in December 2018

great for families with children”

great kids play area and pool facilities

Reviewed July 31, 2019

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9.2
Exceptional
Nathaniel from Taiwan
Business traveler
Deluxe King, Guest room, 1 King
Stayed 1 night in December 2019

Great but way overpriced”

The cost is hard to justify. It is not the Silks. Yet they charge as though they were. That said, the hotel itself is very nice. All the same, pricing, for a sheraton, is easily 50% more than it is worth.

Reviewed June 10, 2020

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8.8
Excellent
JENNY from Malaysia
Couple
Deluxe Corner King, Guest room, 1 King, Corner room
Stayed 1 night in October 2020

Great location”

Got the corner deluxe room, was spacious with a great view of the city. Comfortable bed. Great location, lots of eateries around. Big plus: Free on-demand movies to unwind with in the room. Breakfast was so-so..

Reviewed October 12, 2020

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9.2
Exceptional
YEN from Taiwan
Couple
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in April 2022

The best hotel in Hsinchu”

The service and facilities were great.

Reviewed April 11, 2022

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9.2
Exceptional
Nathaniel from United States
Business traveler
Deluxe King, Guest room, 1 King
Stayed 2 nights in December 2019

Excellent Hsinchu option”

Clean, with a terrific buffet breakfast. Highly recommend.

Reviewed December 08, 2019

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8.8
Excellent
Lumin from Taiwan
Family with young children
Deluxe King, Guest room, 1 King
Stayed 1 night in April 2022

Family trip”

Great location for a family trip and nice front desk staff

Reviewed April 04, 2022

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8.4
Excellent
Chung from Taiwan
Family with teens
Deluxe King, Guest room, 1 King
Stayed 1 night in March 2019

Fantastic ”

Spacious and clean. Waiting time in queue for checking in was more than 10 minutes, quite ridiculous

Reviewed March 07, 2019

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8.0
Excellent
Pei from Japan
Couple
Deluxe King, Guest room, 1 King
Stayed 1 night in April 2022

Relax”

Room is bigger than imaged, very comfortable. very relaxing.

Reviewed July 13, 2022

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7.3
Very good
HAOJIE from Malaysia
Solo traveler
Stayed 2 nights in January 2016

Excellent Hotel But Dirty Toilet”

Environment, Good Service & Convenient location

There is nothing much to complain about the hotel. Sheraton Hsinchu is an excellent stay in my opinion but I have to discount the experience because the ceramic tiles in my room (my own experience) looks clean at first glance but after a shower... the titles seems to be leaking brownish liquid which really looks like liquid poo (-_-|||) Because my entire experience with the hotel is really pleasant.. I think it could be an isolated incident. (I do however discount my review points to 1 for hotel cleanness because this shouldn't had happen in a 5 star hotel)

Reviewed January 26, 2016

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10.0
Exceptional
Chi from Australia
Couple
Stayed 1 night in February 2014

5 Star Luxury”

Excellent new rooms, fantastic gourmet restaurants, easy access

One of the best Sheraton hotels i have stayed in...worldwide. The in-room dining menu is fantastic and the gourmet restaurants located within the hotel is excellent...highly recommend Kanpai Classic. Hotel is new and well maintained...very good stay.

Reviewed February 06, 2014

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10.0
Exceptional
Jae from South Korea
Business traveler
Stayed 2 nights in April 2016

It's very good”

Whenever I visit Hsinchu, I stay at Sheraton and I am always satisfied with their cleanliness.

Reviewed May 02, 2016

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6.7
Good
WENHSIA from Taiwan
Couple
Stayed 1 night in October 2015

Check-in experience is worse than I expected”

The room is neat and the lobby is awesome

The front desk staff is unfriendly and unprofessional. During the whole check-in process, the staff is not smile and it seems I bother her or if she is in the bad mood. Also, I need to remind her if there are any newspapers for reading next morning, as she did not mention it at all. It is really a disappointed check-in experience, if it is a real Five Star Hotel?! I cannot feel Five Star service at all. I guess if I encountered other front desk staff, I will have better impression for staying at Sheraton Hsinchu Hotel

Reviewed October 13, 2015

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10.0
Exceptional
Kira from Singapore
Business traveler
Stayed 5 nights in October 2017

Another Great Sheraton”

One of the better Sheraton around due to it's hospitality. Great room and food too. Always a choice when coming to this part of taiwan for work.

Reviewed December 01, 2017

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8.3
Excellent
Danielle from Singapore
Family with young children
Stayed 1 night in November 2014

Best hotel I've stayed in Taiwan”

Cleanliness, large rooms, newness

Sheraton is located in a residential area, thus there are a couple of eateries nearby. What attracted me to sheraton is it being a stop along the Taiwan tourist shuttle bus route to lion head mountain. However, there is no shopping nearby so quite troublesome to have to take cab to and fro.

Reviewed November 22, 2014

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9.0
Exceptional
Siu from Hong Kong SAR, China
Business traveler
Stayed 1 night in July 2013

Very comfortable”

Comfortable, clean and big room. Great breakfast and close to high speed rail which is really good for business travelers

I have been staying in this hotel for several times, and each time I feel happy, safe and comfortable. The great thing is the room and the overall modern design of the entire hotel. Moreover, the attitude of the staff showed the great effort of the staff training.

Reviewed July 22, 2013

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6.8
Good
diah from Indonesia
Family with teens
Stayed 1 night in December 2015

Stay during NY eve”

We went to Hsinchu first time. Not much to say & judge about the hotel. Breakfast was ok, at first they did not check out our 6yo on breakfast but during our meals they questioned & ask us to pay for her. Not proffesional, they should hv checked her out before we bring her in n started our buffet

Reviewed June 07, 2016

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9.0
Exceptional
Siu from Hong Kong SAR, China
Business traveler
Stayed 1 night in December 2013

No complaint at all!”

The room is superb; you can get basically everything a hotel should provide; there are different kinds of restaurants around.

I would say that I cannot even find a thing to feel not comfortable (so I have no complaint at all) about the room and the service in this hotel - superb! On the other hand, it does not force you to dine in it restaurants because you can find different variety of food around the corner.

Reviewed December 20, 2013

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9.2
Exceptional
Pei from Singapore
Solo traveler
Stayed 1 night in April 2017

nice room ”

a 5star hotel with classic design. everything u need. near to thrs. glass transparent preview of the rest room, make the room look wider. indoor swimming pool with mirror ceiling.

Reviewed May 03, 2017

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