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Starhotels E.c.ho.
Starhotels E.c.ho.
Starhotels E.c.ho.
Starhotels E.c.ho.
Starhotels E.c.ho.
Starhotels E.c.ho.
Starhotels E.c.ho.

Removed from saved list

8.7

Excellent

2,918 reviews

2,918 reviews

Housekeeping32
Breakfast21
24-hour front desk5
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Milano Centrale

270 m

YUKIKO -Il Mondo del Giappone-

300 m

Cascina Pozzobonelli

300 m

Grattacielo Pirelli

330 m

Piazza Duca d'Aosta

340 m

Popular landmarks
Pinacoteca di Brera

2.1 km

Teatro Alla Scala

2.4 km

Piazza del Duomo

2.5 km

Galleria Vittorio Emanuele II

2.5 km

Duomo Rooftops

2.6 km

Closest landmarks
Baldhouse

100 m

Duca d'Aosta

170 m

Parcheggio Privato Palazzo Aporti

330 m

Memoriale Della Shoah Di Milano

370 m

Gonzaga Sport Club

380 m

Starhotels E.c.ho.

Viale Andrea Doria, 4, Stazione Centrale, Milan, Italy, 20124 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Stazione Centrale, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Duomo di Milano. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Milan

Front desk [24-hour]

Airport transfer

Excellent breakfast

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Game room

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Milan every 3 minutes on Agoda.com
Value for money8.4
Distance to city center5 km
Location rating9.1
Nearest airportMilan Linate Airport (LIN)
Distance to airport6.3 km

Rooms available at Starhotels E.c.ho.

Excellent
Room comfort & quality

8.4

Triple Room
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 sofa bed and 1 double bed
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Junior Suite
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
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Deluxe Double or Twin
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 double bed and 2 single b...
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Deluxe Double View
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
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2 Connecting Rooms
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Panoramic Junior Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Suite
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 double bed
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Family Room (2 Adults + 2 Children)
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 queen bed and 2 single be...
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Superior Double or Twin
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Junior Suite with View
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Starhotels E.c.ho.?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Starhotels E.c.ho.?

Starhotels E.c.ho. is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 30 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Starhotels E.c.ho. also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Starhotels E.c.ho. has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Milan with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Starhotels E.c.ho.?

Wake up to a great buffet breakfast at Starhotels E.c.ho.. Adults can enjoy breakfast offered with an additional charge of 12 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Starhotels E.c.ho.?

Starhotels E.c.ho. features an on-site restaurant for your dining convenience.

What is the smoking policy at Starhotels E.c.ho.?

Starhotels E.c.ho. does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Starhotels E.c.ho.?

The closest train, metro, or bus station is Caiazzo Bus Station, 160 m away from Starhotels E.c.ho..

What restaurants are nearby Starhotels E.c.ho.?

Starhotels E.c.ho. is located in Stazione Centrale, famous for good restaurants such as Crazy Cat Cafe, LuBar and Il Tavolino.

What popular shopping places are close to Starhotels E.c.ho.?

Shopping options in Starhotels E.c.ho.’s Stazione Centrale neighborhood include Dulcipedia and Domino.

What are popular attractions near Starhotels E.c.ho.?

Starhotels E.c.ho. is located in Stazione Centrale area, which is famous for attractions such as Milano Centrale, Cascina Pozzobonelli and Grattacielo Pirelli.

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Explore the neighborhood

What people love about Starhotels E.c.ho.

  • 10

    Exceptional
    Location

    "Location got staff good room big room amazing"

    Thachakorn

    |

    April 28, 2022

  • 10

    Exceptional
    Cleanliness

    "Modern, clean and eco-friendly hotel with excellent restaurant (Eataly)."

    Janet

    |

    July 3, 2021

  • 10

    Exceptional
    Staff 

    "Very good location and friendly staff"

    Wenxi

    |

    October 14, 2020

Property ranking|Compared to 3,607 Milan properties
See all rankings
Location score
9.1/10
Cleanliness score
9.1/10
Room comfort score
8.4/10
Value for money score
8.4/10
Better than
99
%
of Milan properties
Better than
99
%
of Milan properties
Better than
99
%
of Milan properties
Better than
98
%
of Milan properties
Overall rating:

8.7

Excellent
2,918 reviews
Cleanliness
9.1
Facilities
8.3
Location
9.1
Read all reviews >
What travelers say they love:
The staff is very helpful & friendly.
Meng from Malaysia
Family with young children
More about Starhotels E.c.ho.

More about Starhotels E.c.ho.

Starhotels E.c.ho.

You'll love the exceptional convenience during your stay at Starhotels E.c.ho., located right in the heart of the city center, with an easy access to everything in Milan.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Starhotels E.c.ho.. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Milan can be assisted with car hire and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Starhotels E.c.ho..
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Starhotels E.c.ho. are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Starhotels E.c.ho. offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Starhotels E.c.ho., where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Starhotels E.c.ho. has a range of activities that will meet your needs. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

With its convenient location, the hotel offers easy access to all Milan has to offer. Your journey through Milan can be completed with a short shopping stop at Galleria Vittorio Emanuele II located 2.5 km away. You're sure to want to visit Piazza del Duomo located 2.5 km away, among the most sought-after photographs for anyone visiting Milan.


Reasons to stay here

Verified reviews score this hotel higher than 98% of accommodations in the city on value for money.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

48 mentions

Housekeeping

37 mentions

Internet

9 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Gluten-free
  • Buffet
Restaurants on site

ORTO RESTAURANT BY EATALY

  • Cuisine: International, Italian
  • Menu: Buffet, A-la-carte
Location
Viale Andrea Doria, 4, Stazione Centrale, Milan, Italy, 20124
Exceptional
Location

9.1

Airports

  • Milan Linate Airport (LIN)
    6.3 km 25 min drive
  • Milan-Malpensa Airport (MXP)
    41.7 km 51 min drive

Public transportation

  • Caiazzo Bus Station
    170 m
  • Caiazzo Metro Station
    170 m

Hospital or clinic

  • Baldhouse
    100 m

Shopping

  • Galleria Vittorio Emanuele II
    2.5 km

Convenience store

  • NaturaSi
    670 m

Cash withdrawal

  • ATM
    50 m
What's nearby

Popular landmarks

  • Pinacoteca di Brera
    2.1 km
  • Teatro Alla Scala
    2.4 km
  • Piazza del Duomo
    2.5 km
  • Galleria Vittorio Emanuele II
    2.5 km
  • Duomo Rooftops
    2.6 km
  • Duomo di Milano
    2.6 km
  • Castello Sforzesco
    2.7 km
  • Il Cenacolo
    3.5 km
  • I Navigli
    4.7 km
  • Stadio Giuseppe Meazza (San Siro)
    6.2 km

Nearby landmarks

  • Baldhouse
    100 m
  • Duca d'Aosta
    170 m
  • Caiazzo Bus Station
    170 m
  • Caiazzo Metro Station
    170 m
  • Milano Centrale
    270 m
  • Milano Centrale Railway Station
    270 m
  • YUKIKO -Il Mondo del Giappone-
    300 m
  • Cascina Pozzobonelli
    300 m
  • Parcheggio Privato Palazzo Aporti
    330 m
  • Grattacielo Pirelli
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee30 EUR
  • Distance from city center5 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)12 EUR
  • Daily Internet/Wi-Fi fee8 EUR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 143
  • Room voltage220
  • Most recent renovation2011
Property announcements

To ensure your safety the hotel’s fitness center (gym), wellness and pool facilities, where available, are temporarily inaccessible.

Reviews of Starhotels E.c.ho. from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.3
Location9.1
Room comfort and quality8.4
Service8.6
Value for money8.4
High score for Milan
Rating
9+ Exceptional (154)
8-9 Excellent (90)
7-8 Very Good (66)
6-7 Good (22)
<6 Below Expectation (20)
Time of the year
Mar - May (96)
Jun - Aug (100)
Sep - Nov (77)
Dec - Feb (79)
All guests (631)
All room types
All languages

Show reviews that mention 

Showing 352 verified guest comments
12345
10.0
Exceptional
Adeline from Singapore
Couple
Deluxe Double or Twin
Stayed 2 nights in August 2019

Safe, clean, well located hotel”

Centrally located just 3mins walk from the main train station, hotel is easy to get to. Staff were also very friendly in receiving us with swift check-in and helpful in providing directions. Room was comfortable and had all the things one needs. Well spaced bathroom with sufficient area for toiletries and hangers for clothes. Shower was strong and had good hot water. Beds were comfortable as well. Lastly, croissants at breakfast were great! Fantastic stay. Highly recommended!

Reviewed January 08, 2020

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Dear Adeline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management

Responded February 16, 2020
Starhotels E.c.ho.
10.0
Exceptional
Janet from United States
Solo traveler
Superior Double or Twin
Stayed 1 night in July 2021

Great hotel at milano centrale ”

Modern, clean and eco-friendly hotel with excellent restaurant (Eataly). Very comfortable bed, pillows and linens. Friendly and accommodating staff. I asked for a quiet room and they hooked me up on the top floor with an outdoor terrace. Best part: right across the street from Milano centrale, making it easy to get to the airport.

Reviewed July 03, 2021

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Dear Janet, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management

Responded March 19, 2022
Starhotels E.c.ho.
10.0
Exceptional
Mona from Indonesia
Solo traveler
Superior Double/Twin
Stayed 2 nights in March 2019

Great Hotel at Great location”

The location is just across the Main Train Station, Milano Centrale. The room was great, clean and super comfortable. The staff also helpfull :). Definitely will stay here for next trip :)

Reviewed March 25, 2019

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Dear Mona, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Management

Responded March 25, 2019
Starhotels E.c.ho.
9.6
Exceptional
Meng from Malaysia
Family with young children
Triple Room
Stayed 2 nights in December 2018

Very good hotel”

This hotel is really nice. I was booked 2 rooms 1 is triple room & another 1 is double room. When I check in they upgrade my triple room to suite that connected room with the double room. The room is so nice & big. It is near to main station. The staff is very helpful & friendly.

Reviewed January 01, 2019

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Dear Meng, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management

Responded February 17, 2019
Starhotels E.c.ho.
10.0
Exceptional
Wenxi from Hong Kong SAR, China
Group
Superior Double or Twin
Stayed 2 nights in December 2019

very good location and friendly staff”

very good location and friendly staff

Reviewed October 15, 2020

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10.0
Exceptional
Hin from Australia
Couple
Stayed 2 nights in August 2019

Modern Room and good location”

Friendly staffs and good breakfast.

Reviewed September 21, 2019

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Dear Hin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management

Responded December 16, 2019
Starhotels E.c.ho.
9.2
Exceptional
Yanling from Singapore
Group
2 Connecting Rooms
Stayed 4 nights in May 2019

Excellent ”

Excellent location, rooms are relatively spacious and clean and hotel staff are friendly and helpful. Breakfast menu should change slightly to cater to guest who are staying there for longer period like 5 days or more. It can get abit boring after the 3rd day. Otherwise, it’s all good. I will definitely come back again.

Reviewed May 30, 2019

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Dear Yanling, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management

Responded June 15, 2019
Starhotels E.c.ho.
10.0
Exceptional
Thachakorn from Thailand
Solo traveler
Superior Double or Twin
Stayed 3 nights in April 2022

Epic”

Location got staff good room big room amazing

Reviewed April 28, 2022

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Dear Thachakorn, Thank you for your wonderful review! We are pleased to read of your experience with us and hope to welcome you back in the near future, Kind Regards, The Hotel Management

Responded May 25, 2022
Starhotels E.c.ho.
8.8
Excellent
Irene from Australia
Couple
Superior Double or Twin
Stayed 1 night in July 2019

We only stayed one night It was a very convenient and lovely hotel”

The included breakfast was good the more interesting options you had to pay extra. Overall a very clean and convenient hotel. I liked that it was environmentally conscientious.

Reviewed July 22, 2019

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Dear Irene, In the name of all the staff, I would like to thank you, first for staying at Starhotels E.C.H.O. Milan , Second for dedicating your time by posting your review. We really appreciate your kind gratitude about our breakfast, cleanness, the very good value of money. We are very proud of our standards and happy when our guests appreciate our efforts:-) Thanks again for your general appreciation from everybody! Take care The Management

Responded July 27, 2019
Starhotels E.c.ho.
9.2
Exceptional
Pharawee from Thailand
Group
Deluxe Double or Twin
Stayed 1 night in January 2019

Exceptional”

Clean, new, and nicely furnished. Love staying here.

Reviewed January 09, 2019

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Dear Pharawee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management

Responded February 17, 2019
Starhotels E.c.ho.
8.8
Excellent
Yat from Hong Kong SAR, China
Business traveler
Superior Double or Twin
Stayed 5 nights in May 2019

Good stay as always”

Good service as requested the closed room to the gym in 7/F, easy to get there every day. Nice breakfast.

Reviewed July 01, 2019

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Dear Yat , We are very glad to hear such a nice words about our comfort, location and breakfast . We hope to welcome you in the sonner future. Sincerely, The Hotel Management

Responded July 13, 2019
Starhotels E.c.ho.
8.4
Excellent
Jennifer from United Kingdom
Couple
Superior Double or Twin
Stayed 5 nights in July 2018

Lovely Hotel But . . .”

Everything was great and effortless. The only issue my husband and I encountered was a blocked shower that kept flooding the bathroom. Other than that, the location was great with numerous restaurants to choose from. We'd definitely give this hotel another try. Hopefully, the shower situation will be fixed.

Reviewed January 24, 2019

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay a part for the inconvenience with the shower, we really apologize! We hope to see you again very soon. Sincerely, The Hotel Management

Responded February 17, 2019
Starhotels E.c.ho.
8.8
Excellent
Shuk from Hong Kong SAR, China
Couple
Superior Double or Twin
Stayed 4 nights in December 2018

Great stay”

Check in and check out can be more faster

Reviewed January 05, 2019

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Dear Shuk, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Management

Responded February 17, 2019
Starhotels E.c.ho.
7.6
Very good
Amanda from Singapore
Family with young children
2 Connecting Rooms
Stayed 2 nights in May 2022

Very good”

Very convenient as next to Milano centrale station, however quite a distance from tourist areas like duomo. Rooms were bright and comfortable however Corridors of the rooms were quite dark and had a few turns

Reviewed May 08, 2022

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Dear Amanda, Thank you for taking time to leave a review for us We are pleased to read of your experience with us and have noted your comments regarding your stay. We truly hope to welcome you back in the near future, Kind Regards, The Hotel Management

Responded May 25, 2022
Starhotels E.c.ho.
7.6
Very good
SHU from Taiwan
Business traveler
Deluxe Double or Twin
Stayed 4 nights in February 2019

Great location”

This hotel is very convenient at location.

Reviewed March 30, 2019

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Thank you once again for staying at Starhotels Echo Milan . I greatly appreciate your positive evaluation for the location . We look forward to welcome you in the Sonner future. Warmest greetings from Milan. Badr

Responded April 11, 2019
Starhotels E.c.ho.
6.4
Good
Wan from Singapore
Couple
Superior Double or Twin
Stayed 1 night in April 2019

Tidy room with great location”

Location is great but room was super small. Toilet as well. Hardly enough space to move around after fitting in two luggages.

Reviewed September 10, 2019

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Dear Wan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Management

Responded December 16, 2019
Starhotels E.c.ho.
3.2
Shiho from Japan
Couple
Deluxe Double or Twin
Stayed 1 night in September 2019

Not 4 star hotel”

Good location, good food but horrible Service. Hotel guests were loud, waitresses were unfriendly and upset when I asked for coffee, reception was horrible and didn’t offer to bring my luggage to my room nor gave me the way to the room. The breakfast was served by eatery but not much selection. Recommend to stay at real 5 star hotel and not this fake star hotel

Reviewed September 26, 2019

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9.3
Exceptional
TAK from China
Business traveler
Superior Double or Twin
Stayed 2 nights in February 2012

Great Location”

Tidy and comfortable

just got back from a 1 night stay at the echo. pros: newly renovated, clean, friendly staff. location can't be beat, right across street from milan central train station with a metro stop, lots of services located in station. full breakfast included, though coffee service a bit slow. slow service was typical across italy (we had the same experience in france). cons: no free wifi! actually, you get 30 minutes free in the lobby. come on starhotels, this is a 4 star "business" hotel, get on board and provide unlimited free wifi, at least in the lobby. rooms are on the smaller side and the bathrooms are very tight for two people. the shower was tiny, and the glass door to the bathroom lights up the entire bedroom, possibly disturbing others sleeping. no english tv channels, in fact, most of the time, our tv didn't work. i'd stay here again just for location and that it's renovated so everything is new and fresh. we didn't get the grand opening sale price but it was one of the more reasonably priced hotels in milan.

Reviewed March 05, 2012

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8.8
Excellent
Dieter from Switzerland
Couple
Deluxe Double or Twin
Stayed 1 night in October 2017

A modern hotel ideally placed for travelling by train. Good room, varied breakfast”

Unfriendly uncooperative handling of a forgotten phone charger. Watch following exchange of mails: Dear Mr. Dieter, Thank you for your reply. We need a copy of your credit card and your ID (also a photo is fine)to charge the amount of the postal delivery. We remain at your personal disposal for any further assistance needed. Kind Regards, Eleonora Celenza Da: duhafner@bluewin.ch [mailto:duhafner@bluewin.ch] Inviato: martedì 24 ottobre 2017 10:30 A: Starhotels Echo-Milano Oggetto: Re: R: Room 706 Dear sirs Thank you very much for you prompt answer. No, thank you, delivery via MAIL BOXES is not worth it. And there is no hurry.... So please send the cable via the ordinary post office - in an envelope - to my home address in Switzerland. Dr. Dieter Hafner Rheinhaldenstrasse 10 CH 8200 Schaffhausen Svizzera Thank you very much indeed , Dieter Hafner ----Ursprüngliche Nachricht---- Von : echo.mi@starhotels.it Datum : 24/10/2017 - 09:09 (CEST) An : duhafner@bluewin.ch Betreff : R: Room 706 Dear Mr. Dieter, We are glad to confirm you that we have found your charger. We are in partnership with Company MAIL BOXES ETC. that can arrange a delivery, if you agree with the conditions/price. The price for the shipment will be €70 to send it in Switzerland. Waiting for your prompt response we remain at your personal disposal. Kind Regards, Da: duhafner@bluewin.ch [mailto:duhafner@bluewin.ch] Inviato: lunedì 23 ottobre 2017 22:47 A: Starhotels Echo-Milano Oggetto: Room 706 Dear Sirs unfortunately we forgot this morning the loading cable + power adapter for our iPhone/iPad in room 706 . We would be very grateful if you could send it to us. Of course we would pay for the costs of the post office. Just mail us your IBAN number. We shall in be our actual hotel in Rome until Thursday , 26th October: Hotel Morgana, Via Filippo Turati 31/33, Rome 00185 I do not know how long it would take for a little parcel to arrive here in Rome. So it might be safer to

Reviewed October 27, 2017

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Dear Dieter, Thank you for the good score in your review, we're happy that you enjoyed your stay in our hotel. As per the "unfriendliness" of the reception staff who took care of your forgotten item, we're sorry for the bad impression you got from our e-mail correspondance but we were just following our company policy: we provide this service at the customer's expenses. Sending a mobile charger to Switzerland with a standard delivery through the ordinary post shouldn't cost more than 10€... Once again, should you have any friend passing by in Milan, we are keeping your charger for you for the next few months... in case, just let us know a little bit in advance. Hoping to host you again for your next stay in Milan, Kind regards, The Hotel Management

Responded November 01, 2017
Starhotels E.c.ho.
9.7
Exceptional
Tomislav from Serbia
Couple
Superior Double or Twin
Stayed 2 nights in May 2012

The hotel I would always choose”

Modern hotel, clean& green, friendly and professional staff, very good location, correct price

when i am choosing the hotel for my trip (business or pleaser) it must be modern, good located, four star hotel, with breakfast and correct price...all of that i got with starhotels e.c.ho. plus clean& green environment, friendly&professional staff, very good food (breakfast), very good connection with metro, railway, airport, tourist busses...

Reviewed June 13, 2012

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