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Starhotels Metropole
Starhotels Metropole
Starhotels Metropole
Starhotels Metropole
Starhotels Metropole
Starhotels Metropole
Starhotels Metropole

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8.5

Excellent

3,436 reviews

3,436 reviews

Housekeeping29
Breakfast12
View3
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Bici e Baci

80 m

Viminale

120 m

Teatro dell'Opera

130 m

Palazzo Massimo alle Terme

140 m

Monumento ai Caduti di Dogali

170 m

Popular landmarks
Basilica di Santa Maria Maggiore

450 m

Trevi Fountain

1.1 km

Roman Forum

1.2 km

Colosseum

1.2 km

Palatine Hill

1.3 km

Closest landmarks
Embassy of Turkey

190 m

Embassy of the Republic of Argentina

230 m

Mitsukoshi

230 m

Piazza dei Cinquecento

230 m

Mel Bookstore

230 m

Starhotels Metropole

3 Principe Amedeo Street, Termini Central Station, Rome, Italy, 00185 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Termini Central Station, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Colosseum. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Located in heart of Rome

Front desk [24-hour]

Airport transfer

Excellent breakfast

240 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Game room

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Rome every 3 minutes on Agoda.com
Value for money8.1
Distance to city center3.00 Km
Location rating8.9
Nearest airportCiampino-G. B. Pastine International Airport (CIA)
Distance to airport13.7 km

Rooms available at Starhotels Metropole

Excellent
Room comfort & quality

8.3

Deluxe Double
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed and 2 single b...
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Family Connecting Rooms
...
  • Room size: 34 m²/366 ft²
  • 2 bathrooms
  • 2 double beds
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Triple
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed and 1 queen be...
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Suite
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 double bed
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Junior Suite
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 queen beds or 1 double be...
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Double Executive
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Superior Double
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Executive Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • 1 queen bed or 2 single bed...
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Superior Double or Twin Room
...
  • Room size: 16 m²/172 ft²
  • 1 queen bed or 2 single bed...
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Family Room
...
  • Room size: 26 m²/280 ft²
  • 2 single beds and 1 queen b...
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Frequently asked questions

What time is check-in and check-out at Starhotels Metropole?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Starhotels Metropole?

Starhotels Metropole is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 65 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Starhotels Metropole also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Starhotels Metropole has a car park that's close to the hotel. Parking is available for a fee of 30 EUR per day. If you're looking for an easy way to get around Rome with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Starhotels Metropole?

Wake up to a great buffet breakfast at Starhotels Metropole. There's an additional charge of 14 EUR for adults and 15 EUR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Starhotels Metropole?

Starhotels Metropole features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like desserts is served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Starhotels Metropole?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Starhotels Metropole. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Starhotels Metropole?

On-site venues and convenient event services make Starhotels Metropole an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Starhotels Metropole?

Starhotels Metropole does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Starhotels Metropole?

Repubblica - Teatro dell'Opera Metro Station is the closest train, metro, or bus station, about 230 m away from Starhotels Metropole.

What restaurants are nearby Starhotels Metropole?

Restaurants including La Matriciana Restaurant, Bar Washington and Ristorante Washington are popular in Starhotels Metropole’s neighborhood which is known as Termini Central Station.

What popular shopping places are close to Starhotels Metropole?

Located in the Termini Central Station area, Starhotels Metropole is close to great shopping choices like Insoliti Regali, Mitsukoshi and Ottica Vasari.

What are popular attractions near Starhotels Metropole?

Guests at Starhotels Metropole can easily visit Basilica di Santa Maria Maggiore, Stazione Roma Termini and Basilica di Santa Maria degli Angeli e dei Martiri located in the Termini Central Station area.

What popular natural sightseeing spots are close to Starhotels Metropole?

Starhotels Metropole is located in the Termini Central Station area, which is famous for natural sightseeing destinations such as Viminale, Esquilino and Parco dei Caduti del 19 Luglio.

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Explore the neighborhood

What people love about Starhotels Metropole

  • 8.4

    Excellent
    Staff 

    "Great service, great staff."

    Angela

    |

    September 27, 2022

  • 9.2

    Exceptional
    Cleanliness

    "Room is clean."

    Bich

    |

    September 14, 2022

  • 8.4

    Excellent
    Location

    "Since the Hotel is located just outside restricted driving zone (ZTL) in Rome and the Hotel has a garage in the basement, it was convinient for us."

    SHO

    |

    August 17, 2022

Property ranking|Compared to 8,533 Rome properties
See all rankings
Room comfort score
8.3/10
Cheapest price score
Room size
25 sqm.
Location score
8.9/10
Better than
99
%
of Rome properties
Better than
99
%
of Rome properties
Bigger than
98
%
of Rome properties
Better than
97
%
of Rome properties
Overall rating:

8.5

Excellent
3,436 reviews
Cleanliness
8.9
Facilities
8.2
Location
8.9
Read all reviews >
What travelers say they love:
Very friendly and helpful staff in general.
Wendy from South Africa
Family with older children
More about Starhotels Metropole

More about Starhotels Metropole

Starhotels Metropole

See the best of Rome with a stay at Starhotels Metropole, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Go beyond the touristy and get deeper into the offerings of Rome with a stay at Starhotels Metropole, located merely 1.2 km from Colosseum.
Starhotels Metropole offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Rome.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Starhotels Metropole is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Starhotels Metropole. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Starhotels Metropole offers an excellent variety of recreational facilities. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Pantheon, located 1.6 km away. An afternoon of browsing the works at Galleria Borghese located 1.5 km away can familiarize you with the local art scene.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 99% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Rome.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

28 mentions

Housekeeping

26 mentions

Internet

10 mentions

Food & Dining

5 mentions

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Italian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

Apicio by Eataly

  • Cuisine: International
  • Menu: Buffet
Location
3 Principe Amedeo Street, Termini Central Station, Rome, Italy, 00185
Excellent
Location

8.9

Airports

  • Ciampino-G. B. Pastine International Airport (CIA)
    13.7 km 35 min drive
  • Leonardo da Vinci-Fiumicino Airport (FCO)
    23.6 km 53 min drive

Public transportation

  • Repubblica - Teatro dell'Opera Metro Station
    230 m 4 min walk
  • Termini Subway Station
    250 m 4 min walk

Hospital or clinic

  • Farmacia Piram
    320 m

Shopping

  • Via del Corso
    1.5 km

Convenience store

  • Coop
    570 m 6 min drive

Cash withdrawal

  • ATM
    40 m 1 min walk
What's nearby

Popular landmarks

  • Basilica di Santa Maria Maggiore
    450 m
  • Trevi Fountain
    1.1 km
  • Roman Forum
    1.2 km
  • Colosseum
    1.2 km
  • Palatine Hill
    1.3 km
  • Spanish Steps (Piazza di Spagna)
    1.3 km
  • Galleria Borghese
    1.6 km
  • Pantheon
    1.7 km
  • Piazza Navona
    2.0 km
  • Santa Maria in Trastevere
    2.5 km

Nearby landmarks

  • Bici e Baci
    80 m
  • Viminale
    120 m
  • Teatro dell'Opera
    130 m
  • Palazzo Massimo alle Terme
    140 m
  • Monumento ai Caduti di Dogali
    170 m
  • Warner Village Moderno
    180 m
  • Embassy of Turkey
    190 m
  • Fiera Del Libro
    210 m
  • Basilica S.Maria degli Angeli e dei Martiri
    210 m
  • Insoliti Regali
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee65 EUR
  • Distance from city center3.00 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)14 EUR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 236
  • Room voltage220

Parking

  • Daily parking fee30 EUR
Property announcements

To ensure your safety the hotel’s fitness center (gym), wellness and pool facilities, where available, are temporarily inaccessible.

Reviews of Starhotels Metropole from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.2
Location8.9
Room comfort and quality8.3
Service8.3
Value for money8.1
High score for Rome
Rating
9+ Exceptional (105)
8-9 Excellent (60)
7-8 Very Good (75)
6-7 Good (22)
<6 Below Expectation (19)
Time of the year
Mar - May (65)
Jun - Aug (80)
Sep - Nov (78)
Dec - Feb (58)
All guests (493)
All room types
All languages

Show reviews that mention 

Showing 281 verified guest comments
12345
10.0
Exceptional
anthony
Family with young children
Superior Double
Stayed 3 nights in July 2019

Great Stay!!”

Hotel was GREAT. Friendly employees, hotel was clean, breakfast was very good, close(3 blocks) to train and Metro stations, and the family room was extremely spacious for a family of 4.

Reviewed July 13, 2019

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Dear amtony, We would like to thank you for taking the time to leave your review and expressing your opinion about Starhotels Metropole. It’ a pleasure for us to read about the positive impressions received during your stay in Rome about our hotel service and Starhotels’ hospitality! We sincerely hope to welcome you once again in the “Caput Mundi”. Best regards Mauro Polmonari General Manager Starhotels Metropole Roma

Responded August 01, 2019
Starhotels Metropole
10.0
Exceptional
Sylvia from Singapore
Couple
Superior Double
Stayed 2 nights in October 2019

Exceptional”

room was clean and very spacious. easy to find and near the train station. hot water was very stable. one of the best rooms I had during my 1-month travel in Italy!

Reviewed October 14, 2019

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Dear Guest, thank you for the time dedicated us in giving your score to our hotel. We hope to welcome you again for your next roman stay, With our best regards. Mr Mauro Polmonari General Manager

Responded October 29, 2019
Starhotels Metropole
10.0
Exceptional
Rachel from Australia
Couple
Superior Double
Stayed 1 night in July 2019

Light airy and spacious ”

Pretty modern by Rome standards. Beautifully designed spacious room with good sized en-suite facilities. Breakfast was good ... not many options of hot food but wonderful pastries and we’ll staffed. Would definitely recommend and return.

Reviewed August 02, 2019

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Dear Guest, It is a pleasure for us to read your comments about our hotel. We are happy that your stay in Rome was as pleasant as you expected. We would be very pleased to welcome you again and we send you our best kindest regards. Mauro Polmonari General Manager Starhotels Metropole

Responded November 11, 2019
Starhotels Metropole
10.0
Exceptional
Manju from India
Group
Triple
Stayed 2 nights in September 2019

Manju”

Excellent location Very helpful staff . Friendly Great breakfast Nice comfortable triple sharing room Rooms nice and clean

Reviewed October 05, 2019

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Dear Guest, thanks for choosing Starhotels and our Metropole! We appreciated your comments about our hotel and for the time dedicated to us in reviewing our hotel. Hoping to Welcome you soon, in the meantime we send you our best regards Mauro Polmonari GM - Starhotels Metropole

Responded October 07, 2019
Starhotels Metropole
10.0
Exceptional
Pat from Canada
Couple
Double Executive
Stayed 3 nights in September 2019

Great location!!!”

Great accommodations. Very friendly staff. Perfect location!!! Would never stay anywhere else!!

Reviewed September 24, 2019

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Dear Pat, It is a pleasure for us to read your comments about our hotel. We are happy that your stay in Rome was as pleasant as you expected. We would be very pleased to welcome you again and we send you our best kindest regards. Mauro Polmonari General Manager

Responded September 26, 2019
Starhotels Metropole
10.0
Exceptional
anthony
Family with young children
Stayed 1 night in July 2019

Nice Hotel”

All around great hotel, from employees to breakfast and size of the room!!

Reviewed July 13, 2019

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Dear Guest, It is a pleasure for us to read your comments about our hotel. We are happy that your stay in Rome was as pleasant as you expected. We would be very pleased to welcome you again and we send you our best kindest regards. Mauro Polmonari General Manager

Responded September 26, 2019
Starhotels Metropole
9.6
Exceptional
Noto from Indonesia
Couple
Junior Suite
Stayed 5 nights in February 2020

Perfect”

Near termini station, supermarket, restaurant Well maintained, very clean & comfortable

Reviewed February 20, 2020

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Dear Guest, We would like to thank you for taking the time to leave your review and expressing your opinion about Starhotels Metropole. It’ a pleasure for us to read about the positive impressions received during your stay in Rome about our hotel service and Starhotels’ hospitality! We sincerely hope to welcome you once again in the “Caput Mundi”. Best regards Graziano Luddi General Manager Starhotels Metropole Roma

Responded February 25, 2020
Starhotels Metropole
8.8
Excellent
Louise from Australia
Solo traveler
Deluxe Double
Stayed 2 nights in October 2019

Great location and helpful staff”

My time at Starhotels Metropole was brief but as I had hoped. Great location clean and well appointed room. Breakfast is terrific with lots of options and the staff are helpful. My view which was classified as a “city view” was largely of a stairwell but I was not in the room long enough to let it worry me. I was close to Rome Termini which is fabulously helpful for the airport transfer. Happy stay in a very clean hotel.

Reviewed October 10, 2019

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Dear Guest, thanks for choosing Starhotels and our Metropole! We appreciated your comments about our hotel and for the time dedicated to us in reviewing our hotel. Hoping to Welcome you soon, in the meantime we send you our best regards Mauro Polmonari GM - Starhotels Metropole

Responded October 11, 2019
Starhotels Metropole
8.8
Excellent
Wendy from South Africa
Family with teens
Triple
Stayed 3 nights in December 2019

Really nice hotel, with neat, clean bedroom and bathroom.”

Very friendly and helpful staff in general. They were always willing and even booked tours for us. The rooms are very comfortable, but the walls are not soundproof, and you are disturbed by other noisy people in adjacent rooms. The shower head is over the bath and cannot be held in place whilst you are showering. So it constantly falls down and you have to hold it up, which is not ideal.

Reviewed December 30, 2019

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Dear Guest, We would like to thank you for taking the time to leave your review and expressing your opinion about Starhotels Metropole. It’ a pleasure for us to read about the positive impressions received during your stay in Rome about our hotel service and Starhotels’ hospitality! We sincerely hope to welcome you once again in the “Caput Mundi”. Best regards Graziano Luddi General Manager Starhotels Metropole Roma

Responded February 25, 2020
Starhotels Metropole
9.2
Exceptional
Anthony from United States
Couple
Junior Suite
Stayed 3 nights in June 2022

JR. Suite”

About four blocks away from the main train station, nice lay out, quite, clean, friendly staff

Reviewed June 24, 2022

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Dear Guest, we thank you for the time dedicated to us in writing your review about our Starhotels Metropole, and hoping to welcome you again in our hotel for your next roman stay, we send you our best regards. Lorenzo Nencini General Manager Starhotels Metropole Rome

Responded August 02, 2022
Starhotels Metropole
9.2
Exceptional
Sanjiv
Family with teens
Triple
Stayed 1 night in April 2019

Very nice location and breakfast.”

Staff could be more friendlier however I would still recommend this hotel.

Reviewed May 03, 2019

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Gentile Cliente, grazie per il gradito punteggio ed il tempo che ci ha dedicato. Ci scusiamo per lo staff se è apparso poco gentile. In attesa di riaverLa presto con noi, inviamo cordiali saluti Mauro Polmonari Direttore Starhotels Metropole Roma

Responded June 27, 2019
Starhotels Metropole
8.0
Excellent
Wei from Singapore
Family with teens
Triple
Stayed 3 nights in May 2019

Spacious Triple room, good location”

When we checked into our room on 3rd floor, it was not made up for 3 and after calling the reception, they offered to shift us to another bigger room on the 2nd floor. It was more comfortable, full amenities provided and WiFi was strong. 7min walk to main station and near to some good eateries e. g. Centro

Reviewed May 30, 2019

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Dear Guest, Thanks a lot for your fantastic score regarding our Starhotels Metropole in Rome! Hoping to see you once more in the next future, in the meantime we send you our best regards Mauro Polmonari General Manager Starhotels Metropole Roma

Responded June 27, 2019
Starhotels Metropole
8.0
Excellent
Hiu
Solo traveler
Superior Double
Stayed 4 nights in August 2019

Nice hotel”

The location is good. The staff are helpful. The breakfast is fair. The room is fair and clean.

Reviewed August 27, 2019

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Dear Hiu, Thank you for choosing Starhotels Metropole and giving us your comments about your stay in Rome. It is always a pleasure for us to read a good impression about the services we provide. Hoping to welcome you again among our guests, we address you our best regards. Mr Mauro Polmonari – General Manager Starhotels Metropole

Responded September 26, 2019
Starhotels Metropole
8.0
Excellent
Veronica from Canada
Family with teens
Junior Suite
Stayed 4 nights in July 2018

Good location”

Worth its value. Located close to several attractions. Rooms are clean

Reviewed April 29, 2019

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Gentile Cliente, grazie davvero per la recensione e per le belle parole con le quali ha voluto descrivere il Suo soggiorno presso il nostro Starhotels Metropole di Roma. Nell'attesa di una Sua prossima visita, nel frattempo inviamo cordiali saluti Mauro PolmonarI Direttore Starhotels Metropole Roma

Responded June 27, 2019
Starhotels Metropole
8.0
Excellent
Ritsuko from Japan
Business traveler
Superior Double
Stayed 5 nights in January 2019

My stay”

Good location , nice friendly staff , easy to go around , convinent to do business

Reviewed January 16, 2019

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Gentile Cliente, grazie davvero per la recensione e per le belle parole con le quali ha voluto descrivere il Suo soggiorno presso il nostro Starhotels Metropole di Roma. Nell'attesa di una Sua prossima visita, nel frattempo inviamo cordiali saluti Mauro PolmonarI Direttore Starhotels Metropole Roma

Responded June 27, 2019
Starhotels Metropole
8.0
Excellent
Angelo from Italy
Solo traveler
Deluxe Double
Stayed 2 nights in July 2021

Very good”

Hotel all'altezza delle aspettative

Reviewed September 20, 2021

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Gentile Ospite, colgo l'occasione per ringraziarLa per aver dedicato del tempo a redigere il commento inerente il suo recente soggiorno presso il nostro Starhotels Metropole. Un Ospite soddisfatto, è uno stimolo per continuare a svolgere il nostro lavoro sempre con impegno e dedizione! In attesa di poterla accogliere nuovamente, la ringrazio di averci nuovamente scelto e la saluto cordialmente. Graziano Luddi Direttore Starhotels Metropole Roma

Responded April 29, 2022
Starhotels Metropole
6.4
Good
AKIO from Japan
Family with teens
Superior Double or Twin Room
Stayed 3 nights in February 2019

The location is better to close the termini STA, and easy to transfer to some helitage.”

We chose bath added room, but it does not have bath cartain so the space is too sweat!

Reviewed March 07, 2019

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Gentile Cliente, siamo dispiaciuti che il nostro servizio non sia stato all'altezza delle sue aspettative e di questo ci scusiamo. Speriamo di poterlo dimostrare in occasione del suo prossimo soggiorno presso Starhotels! Cordialmente Mauro Polmonari Direttore Starhotels Metropole

Responded June 27, 2019
Starhotels Metropole
4.8
Man from Hong Kong SAR, China
Couple
Deluxe Double
Stayed 3 nights in September 2019

Well, so so”

It is really close to the main train station but not close to other tourist spots. There will be more options if you are looking for a good location hotel. Front desk staffs are a bit dumb, mixing up my name with other clients because they think my name is too common :) The room design and facilities are totally below avenge, the hotel is a bit old and I can see that they renewed it before, but sorry it fail. There is no plug in the bathroom and your bedside, hand soap is ten miles away from the sink, terrible room insulation (Remember there are bars and restuarant downstairs on the street). I will not recommend this hotel to any people.

Reviewed October 03, 2019

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Dear Guest, Thanks for the time you dedicated us, in reporting your comments about Starhotels Metropole! We are sorry with did not impress you as we aim to make each and every single stay a wonderful experience and because in our daily job the customer satisfaction is our main goal. When a guest, instead leaves the hotel without a good memory of us this is a defeat for us, because means that we failed in our mission. For this reason please accept our apologies. Hoping to welcome you once again during a future stay in Rome, in the meantime we send you our best regards. Starhotels Metropole Mauro Polmonari General Manager

Responded October 07, 2019
Starhotels Metropole
5.2
VITTORIA from Australia
Business traveler
Superior Double
Stayed 1 night in May 2019

Above average”

Staff cold, rude not at all friendly. Toilet did not work properly. Wouldn’t stay there again

Reviewed May 30, 2019

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Gentile VITTORIA, siamo dispiaciuti nel leggere questa sua recensione, in quanto l'impegno che ogni giorno mettiamo nel nostro lavoro, è proprio indirizzato alla soddisfazione del cliente, si ain termini di comfort che di servizio. E' evidente che in questa occasione abbiamo fallito la nostra mission e di questo le chiediamo scusa. Voglia metterci ancora una volta alla prova, e siamo certi che cambierà opinione! Nel frattempo inviamo cordiali saluti Mauro Polmonari Direttore

Responded June 27, 2019
Starhotels Metropole
3.6
Mahasti from United States
Family with teens
Triple
Stayed 4 nights in July 2019

Unfriendly Staff and bad location”

The staff were unfriendly and feel unpleasantness The location was bad, it was not close to any attraction

Reviewed July 16, 2019

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Dear Mahasti, Thanks for the time you dedicated us, in reporting your comments about Starhotels Metropole! We are sorry with did not impress you as we aim to make each and every single stay a wonderful experience and because in our daily job the customer satisfaction is our main goal. When a guest, instead leaves the hotel without a good memory of us this is a defeat for us, because means that we failed in our mission. For this reason please accept our apologies. Hoping to welcome you once again during a future stay in Rome, in the meantime we send you our best regards. Starhotels Metropole Mauro Polmonari General Manager

Responded August 01, 2019
Starhotels Metropole
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