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Steigenberger Alcazar Hotel
Steigenberger Alcazar Hotel
Steigenberger Alcazar Hotel
Steigenberger Alcazar Hotel
Steigenberger Alcazar Hotel
Steigenberger Alcazar Hotel
Steigenberger Alcazar Hotel

Removed from saved list

9.3

Exceptional

2,309 reviews

2,309 reviews

Food & Dining3
Beach1
Housekeeping1
See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Tiran Island 3.9 km
SOHO Square 12.5 km
La Strada Shopping Center 12.6 km
Sharm el-Sheikh International Airport 13.3 km
Jora Tours 15.0 km
Genena City 15.6 km
Hollywood Sharm El Sheikh 17.9 km
Thomas Cook Travel Agency 19.3 km
Harry's Pub 19.4 km
Mena Tours 19.5 km

Steigenberger Alcazar Hotel

Nabq Bay, Sharm El Sheikh, Sharm El Sheikh, Egypt, 99999 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sharm El Sheikh part of Sharm El Sheikh, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sharm el-Sheikh International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Private beach

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Sharm El Sheikh every 29 minutes on Agoda.com
Value for money8.0
Location rating8.0

Rooms available at Steigenberger Alcazar Hotel

Superior Partial Sea View Room
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Family Pool View
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Family Room with Pool Access
...
  • Room size: 58 m²/624 ft²
  • Pool view
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Superior Room Pool View
...
  • Room size: 46 m²/495 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Superior Room Garden View
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Superior Pool Access Room
...
  • Room size: 46 m²/495 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Family Garden View
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 2 sofa beds and 1 queen bed
Enter dates to see prices
Villa with Sea View
...
  • Room size: 216 m²/2325 ft²
  • Sea view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Royal Suite
...
  • Room size: 141 m²/1518 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 92 m²/990 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Steigenberger Alcazar Hotel have a hot tub?

A hot tub is one of the facilities available at Steigenberger Alcazar Hotel.

How much does it cost to stay at Steigenberger Alcazar Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Steigenberger Alcazar Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Steigenberger Alcazar Hotel?

Steigenberger Alcazar Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 32 USD. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Steigenberger Alcazar Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Steigenberger Alcazar Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Sharm El Sheikh with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Steigenberger Alcazar Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Steigenberger Alcazar Hotel.

What are my dining options at Steigenberger Alcazar Hotel?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Steigenberger Alcazar Hotel?

Steigenberger Alcazar Hotel does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Steigenberger Alcazar Hotel

  • 10

    Exceptional
    Staff 

    "The staff are are also very nice."

    Mohammed

    |

    July 7, 2022

  • 8.4

    Excellent
    Staff 

    "I will come again and again , food very good , staff very very good , evry body smile"

    Mohamed

    |

    July 5, 2022

  • 10

    Exceptional

    "Additionally their specially well dining made me feel so satisfied during whole stay."

    MIKYUNG

    |

    June 3, 2022

Overall rating:

9.3

Exceptional
2,309 reviews
Cleanliness
9.5
Facilities
9.0
Location
8.0
Read all reviews >
More about Steigenberger Alcazar Hotel

More about Steigenberger Alcazar Hotel

Steigenberger Alcazar Hotel

Steigenberger Alcazar Hotel is a distinct addition to Sharm El Sheikh and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Steigenberger Alcazar Hotel.
Steigenberger Alcazar Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Exploring Sharm El Sheikh is made even more convenient with the car hire and shuttle services available at the resort.
If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Steigenberger Alcazar Hotel. Some rooms at Steigenberger Alcazar Hotel are equipped with air conditioning for your convenience. Some rooms at Steigenberger Alcazar Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The resort also offers a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Steigenberger Alcazar Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at Steigenberger Alcazar Hotel which has a selection of halal options.
A night in at the resort's bar and nightclub can be as fun as a night out with your travel companions. Steigenberger Alcazar Hotel has vending machines for 24-hour available light snacks and/or drinks. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Never let a day go wasted when you're at Steigenberger Alcazar Hotel with all the activities and facilities provided. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, solarium, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like snorkeling, non-motorized water sports and diving. Have fun without traveling far, by taking advantage of the yoga room and tennis court at Steigenberger Alcazar Hotel.
Have fun with your friends or family, or even meet new people at the library and games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

9

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Italian
  • Russian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Accessible by stairs
  • Adapter
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Wine glasses
Food and dining
Restaurants on site

Amoura

  • Cuisine: Local
  • Menu: Buffet

Limoni

  • Cuisine: Italian
  • Menu: Buffet

Sanfir

  • Cuisine: Seafood
  • Menu: Buffet

Hama

  • Cuisine: Asian
  • Menu: Buffet

Zohria

  • Cuisine: International
  • Menu: A-la-carte

Rihanah

  • Cuisine: International
  • Menu: A-la-carte
Location
Nabq Bay, Sharm El Sheikh, Sharm El Sheikh, Egypt, 99999
Excellent
Location

8

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee32 USD

The property

  • Number of rooms 610
Property announcements

The property does offer meal packages including Half Board Packages at a price of USD 30 per person per night and All-Inclusive Packages at a price of USD 90 per person per night. The meal packages are subject to 14% VAT & 12% Service Charge.

Reviews of Steigenberger Alcazar Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.5
Facilities9.0
Location8.0
Service9.1
Value for money8.0
High score for Sharm El Sheikh
Rating
9+ Exceptional (17)
8-9 Excellent (6)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (6)
Time of the year
Mar - May (7)
Jun - Aug (11)
Sep - Nov (10)
Dec - Feb (3)
All guests (64)
All room types
All languages

Show reviews that mention 

Showing 31 verified guest comments
12
10.0
Exceptional
Mohammed from Egypt
Couple
Superior Room Garden View
Stayed 1 night in July 2022

An already unforgettable peaceful experience”

We came to this resort only for one night since we didn’t have a good experience in another 5 star resort. This resort exceeded our expectations. Although its luxury at the same the balance between enjoying the luxury and humbleness was an interesting experience to say the least. I can’t think of anything bad and I can only imagine that the other rooms are even better since we booked the cheapest one. And it was still a super(ior) room! The staff are are also very nice. They aren’t simply polite, they are humorous and I felt authenticity from all of them. Thank you Steigenberger Alcazar❤️!

Reviewed July 07, 2022

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Dear Mohammed, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

Responded July 28, 2022
Steigenberger Alcazar Hotel
10.0
Exceptional
MIKYUNG from Egypt
Couple
Executive Suite
Stayed 5 nights in May 2022

Why not for your best stay!”

This hotel looks very fancy as well as sets all best staff for your best stay. I recieved great support from professional concierge team,especially a fine sense of woman concierge. Additionally their specially well dining made me feel so satisfied during whole stay. This hotel would obviously favorite accommodation.

Reviewed June 03, 2022

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
10.0
Exceptional
Stefano from Poland
Solo traveler
Superior Room Pool View
Stayed 7 nights in October 2021

Great service!”

Great staff and great service. The hotel has a very nice private beach where is possible to relax and enjoy the warm weather. Everything was great during my stay.

Reviewed October 25, 2021

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
9.6
Exceptional
Mohammed from Saudi Arabia
Couple
Superior Room Garden View
Stayed 2 nights in September 2019

A+++++ Hotel”

+ve: Everything was astonishing. Excellent hotel, nice room, good food and friendly staff. We really enjoyed our stay and for sure we will visit it again. -ve: Guest relations insisted to send feedback before my stay end.

Reviewed October 15, 2019

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
9.2
Exceptional
Arie from Israel
Couple
Superior Pool Access Room
Stayed 5 nights in October 2021

No access to the beach”

Can’t access the beach. Very shallow and rocky. Can’t swim. Access to the reef for snorkeling is a very long walk on a deck bridge. depends on sea condition.

Reviewed October 23, 2021

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. all of your comments are seriously considered for improvement. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
9.2
Exceptional
MIKYUNG from South Korea
Couple
Executive Suite
Stayed 2 nights in May 2022

Valuable stay”

Comfortable, valuable stay here!

Reviewed May 24, 2022

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
8.4
Excellent
Mohammed from Saudi Arabia
Couple
Superior Partial Sea View Room
Stayed 2 nights in July 2021

Excellent Hotel”

Staff are really helpful, room and facilities are very clean, quiet, thae activities not much to do, location is far from everything you cannot go to anywhere by walking.

Reviewed July 26, 2021

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. all of your comments are seriously considered for improvement. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
8.4
Excellent
Mohamed from Qatar
Family with young children
Superior Room Garden View
Stayed 3 nights in July 2022

Excellent ”

I will come again and again , food very good , staff very very good , evry body smile

Reviewed July 06, 2022

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Dear Mohamed, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

Responded July 28, 2022
Steigenberger Alcazar Hotel
4.8
ida from Denmark
Family with teens
Family Room with Pool Access
Stayed 6 nights in October 2021

ida”

Extreemly noisy hotel, allmost impossible to sleep at night. Slamming doors, loud speaking people i the hallways, screaming children, very thin walls. All pools equipped with big loudspeakers with pop music all day made the pool experience awfull. Had to call for room cleaning allmost every afternooon. Bugs on the toilettfloor. The buffet food in the main restaurant way no good.

Reviewed October 25, 2021

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4.8
Mohammed from Bahrain
Solo traveler
Superior Room Garden View
Stayed 4 nights in December 2019

Doesnt worth it ”

I would recommend rixos seagate

Reviewed January 11, 2020

See room deals

9.2
Exceptional
Rebecca from Bahrain
Solo traveler
Superior Room Garden View
Stayed 2 nights in July 2018

Single Female Traveller”

The facilities and the service provided by the Staff were excellent. Also the food was very good quality, but take care because all drinks were excluded from the half board meal package. I really enjoyed being there and I'd definitely go back.

Reviewed July 23, 2018

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. all of your comments are seriously considered for improvement. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
10.0
Exceptional
perrine from Saudi Arabia
Solo traveler
Superior Room Garden View
Stayed 2 nights in May 2022

GREAT”

AWESOME

Reviewed June 07, 2022

See room deals

Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
9.2
Exceptional
nordine from France
Family with young children
Superior Room Pool View
Stayed 5 nights in April 2018

un sejour balnéaire au soleil”

Un agréable séjour dans une structure récente (Deutch Hospitality) tres propre, avec 3 énormes piscines chauffées, une étant réservée aux adultes.. Petit déjeuner varié et de bonne facture, un éffort à faire sur la qualité des plats servis dans les snacks, à la plage ou aux abords de la piscine.

Reviewed April 16, 2018

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
10.0
Exceptional
eduardo from Brazil
Couple
Superior Room Garden View
Stayed 1 night in August 2021

excelente”

impecável

Reviewed November 17, 2021

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
10.0
Exceptional
dong from China
Couple
Superior Room Garden View
Stayed 2 nights in August 2018

沙姆沙伊赫最好的酒店”

基本没缺点,优点一大堆,细节到位!

Reviewed August 05, 2018

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
9.6
Exceptional
MAHMOUD from Saudi Arabia
Family with teens
Family Room with Pool Access
Stayed 2 nights in September 2022

هندق رائع وهدوء ونظيف وموظفين متعاونين جدا”

فندق رائع

Reviewed September 17, 2022

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10.0
Exceptional
tanyos from Egypt
Couple
Superior Room Pool View
Stayed 1 night in July 2022

فتدق فوق الممتاز ”

يمكن اقامتي مكنتش طويله بس حقيقي لو املك الوقت كنت كملت اكثر لان الفندق في كل حاجه فوق فوق الممتاز سواء خدمه او نظافه او تعامل موظفين او المكان الخدمات كل حاجه بصراحه فوق الممتاز

Reviewed July 21, 2022

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Dear tanyos, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

Responded July 28, 2022
Steigenberger Alcazar Hotel
3.2
humod from Saudi Arabia
Group
Superior Partial Sea View Room
Stayed 5 nights in June 2022

Acceptable”

منتجع ممتاز تعاون جميع العاملين و مبادرتهم رائعة جدا النظافة ممتازة الأكل ممتاز يحتاج إلى التنوع و إلى مراجعة الأسعار و هناك حاجة إلى عمل فعاليات ليلية للبالغين و نهارية للأطفال شكرا لكم و لجهودكم و تعاونكم تقبلوا تحياتي Prof Moody

Reviewed June 26, 2022

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. all of your comments are seriously considered for improvement. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
9.2
Exceptional
Abdulaziz from Egypt
Family with young children
Superior Room Garden View
Stayed 2 nights in May 2022

جميل لكن ملاحظة ”

للامانة فندق جدا جدا جميل من كل النواحي لكن حصل لي موقف احجز غرفة ومعي طفلين وطلبو مني زيادة اكثر من ٢٠٠ دولار على ليلتين !!! علما اني قريت سياسة الفندق لايحسب الاطفال مالم يستخدمو سرير اضافي او غيره عطوني غرفة عائلية صارت كبيرة جدا علي والسعر طلع علي دبل ماكنت حاجز للاسف

Reviewed May 22, 2022

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. all of your comments are seriously considered for improvement. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
5.2
zeiad from Saudi Arabia
Family with young children
Family Room with Pool Access
Stayed 4 nights in March 2022

الخدمة بطيئة”

الخدمة بطيئة جداً عند طلب أي شيء للغرفة يتأخر إلى ساعة وأحيانًا لم يتم احضاره رغم الطلب من الاستقبال اكثر من مره وكان هناك عطل في سخان المسبح الخاص بالغرفة ولم يتم اصلاحه وسيارة الغولف تتأخر كثيرا عند الطلب وعند الوصول طلبنا جولة في المنتجع ولم تتم الاجابة المكان جديد ونظيف لكن لايوجد فعاليات

Reviewed March 25, 2022

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Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. First we would like to thank you for choosing our hotel for your holiday, we are very glad you had a enjoyable stay with us. all of your comments are seriously considered for improvement. we are looking forward to welcome you again for a new memorable stay with us. Thank you Ibrahim Redwan General Manager

Responded August 21, 2022
Steigenberger Alcazar Hotel
12
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