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Swimming pool, Steigenberger Nile Palace in Luxor
Steigenberger Nile Palace
a living room filled with furniture and a large window, Steigenberger Nile Palace in Luxor
Lobby, Steigenberger Nile Palace in Luxor
Interior view, Steigenberger Nile Palace in Luxor
Interior view, Steigenberger Nile Palace in Luxor
Swimming pool [outdoor], Steigenberger Nile Palace in Luxor

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9.1

Exceptional

3,759 reviews

3,759 reviews

See map
See map

9.4

Exceptional

Location rating score

Exceptional location
Nearby landmarks
Sky Cruise of Egypt 80 m
Aboudy Book Shop 160 m
Lotus Bazar 220 m
Murphy's Irish Pub 240 m
Aegyptus Papyrus Galleries 250 m
Passport Office 330 m
Legend of the Nile 330 m
Abdin Art Gallery 420 m
Magic Horizons 460 m
International Hospital 1.1 km

Steigenberger Nile Palace

Khaled Ben El Walid Street, Luxor City Center, Luxor, Egypt, 85111 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Luxor City Center part of Luxor, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Luxor International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Tennis court

BBQ facilities

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money9.1
Distance to city center1 km
Location rating9.4

Rooms available at Steigenberger Nile Palace

Executive Patio View
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Front Nile View
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 double bed or 2 single be...
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Classic Room City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Side Nile View
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 double bed or 2 single be...
Enter dates to see prices
Executive Superior Room
...
  • Room size: 62 m²/667 ft²
  • River view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Presidential Suite
...
  • Room size: 90 m²/969 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Classic Patio View Room
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 2 single beds or 1 double b...
Enter dates to see prices
Family Suite
...
  • Room size: 90 m²/969 ft²
  • Balcony/terrace
  • 2 single beds & 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 69 m²/743 ft²
  • 1 king bed
Enter dates to see prices
Classic Room Patio View King Bed
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Steigenberger Nile Palace?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Steigenberger Nile Palace?

Steigenberger Nile Palace is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Steigenberger Nile Palace has a car park that's close to the hotel. If you're looking for an easy way to get around Luxor with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Steigenberger Nile Palace?

Start your mornings right, with the continental and buffet breakfast options offered at Steigenberger Nile Palace. Halal breakfast is available for guests.

What are my dining options at Steigenberger Nile Palace?

Steigenberger Nile Palace features 5 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Steigenberger Nile Palace?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Steigenberger Nile Palace. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Steigenberger Nile Palace?

On-site venues and convenient event services make Steigenberger Nile Palace an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Steigenberger Nile Palace?

Steigenberger Nile Palace does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Steigenberger Nile Palace?

The closest train, metro, or bus station to Steigenberger Nile Palace is Luxor Railway Station, 1.7 km away.

What restaurants are nearby Steigenberger Nile Palace?

Steigenberger Nile Palace’s neighborhood is Luxor City Center which includes popular restaurants such as Steigenberger Nile Palace Luxor Hotel, Kings Head Pub and SunRise Restaurant & Bar.

What popular shopping places are close to Steigenberger Nile Palace?

Steigenberger Nile Palace is located in Luxor City Center area which features shopping places such as Aboudy Book Shop, Lotus Bazar and Aegyptus Papyrus Galleries.

What are popular attractions near Steigenberger Nile Palace?

Steigenberger Nile Palace’s location in the Luxor City Center neighborhood makes it close to famous attractions including Legend of the Nile, Luxor Temple and Mummification Museum.

See map

Explore the neighborhood

What people love about Steigenberger Nile Palace

  • 10

    Exceptional
    Cleanliness

    "Well situated hotel ,very clean ,every member of staff we encountered were very pleasant&helpful."

    angie

    |

    February 2, 2021

  • 8.8

    Excellent
    Location

    "I also really liked how they have shops located within the hotel so that you can get your shopping done right downstairs."

    margaret

    |

    November 29, 2022

  • 10

    Exceptional
    Staff 

    "Everyone is very nice, very welcoming and they even upgraded our room to nile River view, great location, great staff"

    Chetan

    |

    May 11, 2022

Overall rating:

9.1

Exceptional
3,759 reviews
Cleanliness
9.1
Facilities
9.3
Location
9.4
Read all reviews >
What travelers say they love:
The staff here will make you feel like royalty from beginnin...
Arlene from United States
Solo traveler
More about Steigenberger Nile Palace

More about Steigenberger Nile Palace

Steigenberger Nile Palace

Enjoy Luxor day or night with a stay at Steigenberger Nile Palace. Not sure what you want to do in Luxor? Keep your choices easy and open and go with the flow when staying at Steigenberger Nile Palace, just 7.1 km from Luxor International Airport.
Steigenberger Nile Palace provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Luxor.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Steigenberger Nile Palace. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Steigenberger Nile Palace include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Steigenberger Nile Palace. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Steigenberger Nile Palace which has a selection of kosher and halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Never let a day go wasted when you're at Steigenberger Nile Palace with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Water sports are incredibly convenient with boats provided by Steigenberger Nile Palace. Have fun without traveling far, by taking advantage of the ping-pong table and tennis court at Steigenberger Nile Palace. Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Languages spoken
  • English
  • Arabic
  • Dutch
  • French
  • German
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Rental car
  • Taxi service

Food and dining

Restaurants on site
El Tarboush Lebanese Restaurant
  • Cuisine: Middle Eastern
  • Menu: A-la-carte
Casa di Napoli
  • Cuisine: Italian
  • Menu: A-la-carte
The Nubian
  • Cuisine: International
  • Menu: Buffet
The View
  • Cuisine: French
  • Menu: A-la-carte
Steigenberger Thai
  • Cuisine: Thai
  • Menu: A-la-carte
Tropicana
  • Cuisine: Local
  • Menu: A-la-carte

Location

Khaled Ben El Walid Street, Luxor City Center, Luxor, Egypt, 85111
Exceptional
Location

9.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Distance from city center1 km
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors6
  • Number of restaurants5
  • Number of rooms 304
  • Room voltage220
  • Year property opened2003
  • Most recent renovation2019

Reviews of Steigenberger Nile Palace from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.1
Facilities9.3
Location9.4
Service9.2
Value for money9.1
High score for Luxor
Rating
9+ Exceptional (39)
8-9 Excellent (6)
7-8 Very Good (5)
6-7 Good (0)
<6 Below Expectation (4)
Time of the year
Mar - May (12)
Jun - Aug (7)
Sep - Nov (10)
Dec - Feb (25)
All guests (91)
All room types
All languages
Showing 54 verified guest comments
123
10.0
Exceptional
Gavin from Turkey
Solo traveler
Classic Room City View
Stayed 3 nights in December 2020

Excellent ”

Beautiful hotel in downtown Luxor on the banks of the Nile. Room was clean and comfortable, pricing offered value for money, restaurants were excellent and the bar with outdoor terrace was a lovely place to relax at the end of the day. Staff were all courteous and very helpful. They also did a perfectly serviceable Christmas dinner!

Reviewed January 01, 2021

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Dear Gavin, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for having stayed with us during the holiday season. We are delighted to know that we exceeded your expectations and contributed to an excellent vacation. We hope to see you again soon. With best regards, Mostafa Khalaf General Manager

Responded March 01, 2021
Steigenberger Nile Palace
10.0
Exceptional
neil from Egypt
Solo traveler
Single Classic City View
Stayed 1 night in December 2021

Well run Hotel”

This Hotel is well located on the Nile with exceptional views , I was upgraded to a large Nile view room. The staff went beyond themselves to take care of any problems I had and were polite and cheerful at all times! I was very comfortable at this Hotel and it earns it's five star rating.

Reviewed December 17, 2021

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10.0
Exceptional
Ashu from United States
Family with teens
Classic Room City View
Stayed 1 night in December 2021

Fantastic location, amenities and staff!”

Steigenberger is an excellent property with superb facilities at a beautiful location. The staff go out of their way to please their guests. Beautiful view of the Nile River from our Nile View room- totally felt it was worth the extra money. The pool was fantastic and we could relax after a hectic day of sightseeing. All in all, great location, well-equipped hotel with friendly staff. Great restaurants and service. What more can one ask for!

Reviewed January 02, 2022

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Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment. We are looking forward to seeing and welcoming you back again to your second home. With best regards, Mostafa Khalaf General Manager

Responded March 24, 2022
Steigenberger Nile Palace
10.0
Exceptional
Ian from Philippines
Couple
Stayed 2 nights in March 2021

Great hotel — good location & value for money!”

Hotel location is perfect — easy to locate with easy access to nearby museums and temples. They have good security and follows COVID19 protocols. We enjoyed the view of the Nile and they have lots of restaurant options to enjoy a sumptuous meal. Room was quite old and worn out but complete with amenities. We had a great stay and surely recommend this gem for a hassle free stay.

Reviewed March 22, 2021

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Dear Ian, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are delighted with your words of appreciation for the fine line between Health & Safety measures and excellent service and we thank you for your recommendation. We are sorry that the room did not meet your expectations; we have renovated 200 from 300 rooms and we hope to see you again soon; maybe you will opt for one of the renovated rooms. With best regards, Mostafa Khalaf General Manager

Responded March 24, 2021
Steigenberger Nile Palace
10.0
Exceptional
Stephen from Austria
Couple
Executive Front Nile View
Stayed 3 nights in July 2022

Wonderful Hotel with beautiful views”

We stayed in July 2022 and had a perfect stay. Everything about the hotel was excellent. We especially enjoyed the breakfast and the view over the Nile River & valley of the kings. Highly recommend to everyone. Excellent value for money.

Reviewed July 19, 2022

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Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment. We are looking forward to seeing and welcoming you back again to your second home. With best regards, Mostafa Khalaf General Manager

Responded July 20, 2022
Steigenberger Nile Palace
10.0
Exceptional
angie from Egypt
Group
Stayed 2 nights in February 2021

Exceptional”

Well situated hotel ,very clean ,every member of staff we encountered were very pleasant&helpful. Fast check in .overall a very nice hotel

Reviewed February 02, 2021

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Dear angie, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. We are very happy to know that you encountered excellent service and we were able to contribute to a memorable holiday. We are looking forward to your next visit. With best regards, Mostafa Khalaf General Manager

Responded March 01, 2021
Steigenberger Nile Palace
10.0
Exceptional
Arlene from United States
Solo traveler
Single Classic City View
Stayed 2 nights in February 2022

Luxor’s best ”

The staff here will make you feel like royalty from beginning to end! Everyone is so kind and hospitable I love and will recommend 10000%

Reviewed February 13, 2022

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Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment. We are looking forward to seeing and welcoming you back again to your second home. With best regards, Mostafa Khalaf General Manager

Responded March 24, 2022
Steigenberger Nile Palace
10.0
Exceptional
Chetan from Malaysia
Couple
Classic Room City View
Stayed 1 night in May 2022

Perfect luxor holidays ”

Everyone is very nice, very welcoming and they even upgraded our room to nile River view, great location, great staff

Reviewed May 11, 2022

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Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment. We are looking forward to seeing and welcoming you back again to your second home. With best regards, Mostafa Khalaf General Manager

Responded May 11, 2022
Steigenberger Nile Palace
9.6
Exceptional
Omar from United Kingdom
Family with teens
Stayed 1 night in January 2019

Exceptional”

Very good hotel. We had a front facing Nile view on the 5th floor and the view was excellent. The rooms are newly refurbished so are in great condition. Staff are all very friendly. Its a 10 minute walk to corniche or a few min taxi ride

Reviewed January 31, 2019

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10.0
Exceptional
Rahmat from Netherlands
Solo traveler
Executive Front Nile View
Stayed 2 nights in July 2022

Great Stay”

The Nile view was fantastic. Breakfast was excellent.

Reviewed July 14, 2022

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Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment. We are looking forward to seeing and welcoming you back again to your second home. With best regards, Mostafa Khalaf General Manager

Responded July 19, 2022
Steigenberger Nile Palace
9.2
Exceptional
Bak from Canada
Solo traveler
Single Classic City View
Stayed 1 night in December 2021

A comfortable Hotel”

I enjoyed my stay at this Hotel its well located with large spacious rooms a well trained staff that took care of any problems I may have had! As well as exceptional views of the Nile, they have earned their five star rating and I would stay again!

Reviewed December 21, 2021

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9.2
Exceptional
neil from Egypt
Solo traveler
Classic Room City View
Stayed 1 night in December 2021

Enjoyable stay ”

A well located service oriented Hotel on the Nile, with a well Trained staff that assist you and work out any problem with a smile! Large comfortable Rooms with good A/C. I will stay again when I return to Luxor.

Reviewed December 20, 2021

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9.2
Exceptional
neil from Canada
Solo traveler
Classic Patio View Room
Stayed 1 night in December 2021

excellent Hotel”

Any problem I had was taken care of! A beautiful view of the Nile, a pool good enough to do laps! All staff were more than helpful! I had a great stay and would stay again! Only one thing they should do is expand their GYM!

Reviewed January 16, 2022

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Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment. Your valued comments will be definitely used for future improvement We are looking forward to seeing and welcoming you back again to your second home. With best regards, Mostafa Khalaf General Manager

Responded March 24, 2022
Steigenberger Nile Palace
9.2
Exceptional
Ebtesam from Egypt
Business traveler
Room Assigned on Arrival
Stayed 4 nights in June 2022

Highly recommended ”

Very good place to stau

Reviewed June 30, 2022

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Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment. We are looking forward to seeing and welcoming you back again to your second home. With best regards, Mostafa Khalaf General Manager

Responded July 05, 2022
Steigenberger Nile Palace
8.0
Excellent
Mohammad from United Kingdom
Couple
One Bed
Stayed 2 nights in March 2022

Steinburger Nile Luxor”

Hotel is in excellent location and staff friendly and helpful. We were grateful for an upgrade and allowing us delayed check out. Building however appears dated and we had issue with our AC control which could not be fixed. Breakfast is extensive but some of the hot food was cold and oerhald quality of the offering could be improved. Overall, good value for money.

Reviewed March 09, 2022

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Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment. Your valued comments will be definitely used for future improvement We are looking forward to seeing and welcoming you back again to your second home. With best regards, Mostafa Khalaf General Manager

Responded March 24, 2022
Steigenberger Nile Palace
7.6
Very good
JYOTI from India
Family with young children
Stayed 1 night in January 2017

Nice place for a Retreat”

Had an exceptional stay at the Steigenberger Nile Palace. The location is good, only a 15 mins walk to the Luxor temple or a 5 mins cab ride to the Karnak Temple. The reception was courteous and warm. There was a bit of confusion regarding the reservation leading to a delay of 30 mins in check in, however the management more than made it up for us by offering us a complimentary upgrade to the Nile View rooms. The view from the room was breathtaking, our advise is to pay a bit more and book these rooms. The buffet breakfast at the Nubian is a sumptuous spread and we enjoyed it. We also had a nice dinner at the Nubian restaurant. The service was impeccable and very attentive. The hotel has quite a few restaurants to cater for every taste and two quaint bars. The hotel has a nice river front from where we were picked up by our felucca in the evening for a sail in the Nile. Overall, a memorable stay. Only negatives is the empty mini-bar and no shoe shine strips in the room, you need them both after walking the dusty Valley of Kings. Wish you a pleasant stay.

Reviewed February 18, 2017

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10.0
Exceptional
Darren from Australia
Solo traveler
Classic Room City View
Stayed 3 nights in March 2018

viry nice”

This hotel is great value for money the pool is overlooking the Nile and is a delight to sit around . You feel very safe in the hotel . Perfect for day tripe's out to sites and to come back to the hotel to relax . I dont recommend places easily but this hotel is perfect considering the price .Nice big rooms with clean bed sheets ,friendly staff ,the breakfast was the same every day but still nice food . you can sit out side for breakfast and is quite nice , i was there in march and the weather was perfect .

Reviewed March 21, 2018

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7.6
Very good
Robert
Couple
Stayed 7 nights in October 2017

luxor for a week”

This is a good hotel , an old hotel (beds included) but a good hotel with a lot of charm. The staff is good especially the guest services. But they do try and charge you for "everything" for example Internet, , they want a premium for a service that was horrible., worst than dial-up. Strongly suggest not to buy the product. Egypt is still in a intense economic pit, the hotel is doing everything it can to weather this period. I would say it will be a few years yet till it is over. The restaurants on the property are. wonderful. Note the hotel has a 12% service charge for the room booking, THIS is not a gov't tax. This is how the hotel supplements staff salaries. This is not included in the food billing.

Reviewed November 04, 2017

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8.4
Excellent
Cynthia from United States
Solo traveler
Classic Room City View
Stayed 2 nights in September 2016

Beware counter staff”

The hotel is beautiful, great location, and clean......but the counter staff not helpful, and try to put charges on your bill, and when questioned the manager tells you that you are stressing out his staff......I guess you should not question extra charges to your bill!

Reviewed September 30, 2016

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8.4
Excellent
Joti from Bangladesh
Family with young children
Stayed 3 nights in December 2017

Excellent”

After giving confirmation, they forgot to send airport pick-up.

Reviewed December 31, 2017

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123
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