SUN & MOON Urban Hotel
SUN & MOON Urban Hotel
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"Comfortable bed and friendly staff."

Chang

|

April 8, 2018

Deluxe King Bed - Guestroom SUN & MOON Urban Hotel
Deluxe King Bed - Guestroom
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Lobby SUN & MOON Urban Hotel
Lobby
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Lobby SUN & MOON Urban Hotel
Lobby
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Interior view SUN & MOON Urban Hotel
Interior view
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See map SUN & MOON Urban Hotel
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Excellent
Location
8.7
See all 65 photos SUN & MOON Urban Hotel
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What guests are saying:
Such a luxurious bed. Friendly staff, good facilities etc
Neil from Australia
Couple
Excellent location for checking out the night life! Loved the roof top pool and bar.
Thomas from United States
Solo traveler
Excellent location, food, spa, friendly and efficient staff!
KER from Singapore
Business traveler
This hotel is in a good spot , good staff , good facilities, rooftop bar is a plus highly recommend
FRANK from Australia
Solo traveler
Nice loction with nice breakfast. Relatiely new hotel
CHUA from Singapore
Business traveler
Sun & Moon is awesome. Everything was perfect and I’d recommend it to anyone. The gym was excellent as well.
Keith from United States
Solo traveler
Near the seaside with nice restaurants nearby. Rooftop pool was beautiful. Comfortable bed and friendly staff. However airport pick up service was expensive.
Chang from Singapore
Group
Great place to stay. Staff wonderful - went out of the way to solve a major problem for me. Will always stayed here when in Phnom Penh.
Richard from United Kingdom
Solo traveler

SUN & MOON Urban Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 870 reviewsSee what guests said
8.5
/
10
Exceptional room comfort and quality
9.1
Recommended by 90% of guests
Value for money8.2
Distance to city center0 km
Location rating8.7
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.7 km
  • 870 meters to public transportation

  • Airport transfer

  • Located in heart of Phnom Penh

  • Free Wi-Fi in all rooms!

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked 2 hours ago
Balcony King Suite
Balcony King Suite
...
  • Room size: 97 m²/1044 ft²
  • City view
  • 1 king bed
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Suite King Bed
Suite King Bed
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  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Room size: 24 m²/258 ft²
  • City view
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds & 2 single be...
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Deluxe King Bed
Deluxe King Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed & 1 king bed
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Deluxe Room
Deluxe Room
...
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    Deluxe Room - Breakfast
    Deluxe Room - Breakfast
    ...
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      Deluxe Double/Twin
      Deluxe Double/Twin
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        Deluxe - Breakfast
        Deluxe - Breakfast
        ...
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          Basic Suite
          Basic Suite
          ...
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            Have a question for SUN & MOON Urban Hotel?

            What people love about the property

            • "Good location, good amenities, good breakfast, good everything."

              Paul

              |

              October 18, 2017

            • "Nice swimming pool, spa and massage available in hotel."

              TING

              |

              September 14, 2017

            • "P, the location is good, food and environment nice."

              Guillaume

              |

              September 12, 2017

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            More about SUN & MOON Urban Hotel

            More about SUN & MOON Urban Hotel

            "Nice clean room and good amenities."

            Brian

            |

            February 4, 2018

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "Staff were friendly and helpful."

            Michael

            |

            March 19, 2018

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (870)Booking.com Reviews (528)
            8.5
            /
            10
            Cleanliness8.8
            Facilities8.5
            Location8.7
            Room comfort and quality9.1
            Service8.5
            Value for money8.2
            Provided by verified guests of Agoda
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            All guests (870)
            All room types
            Showing 466 verified guest comments
            12345
            8.0
            Excellent
            IBRAHIM from United Arab Emirates
            Solo traveler
            Deluxe King Bed
            Stayed 6 nights in November 2018
            Sun & Mooon hotel is a good mid-range hotel”
            Sun and Moon location is in side street near the river side. However the street is noisy during the evening and night. Check in and out was quick but they demand 30 dollars per night from me ( solo traveler). I told the staff that What they are asking for is not mentioned in hotel web site. They then accepted that I do not pay on the condition that every thing I buy for example around the pool I have to pay directly in cash. The staff where helpful and polite. The breakfast and the food is resonable, nothing fancy. The pool, sauna (both hot and steam), cold and hot bassin where clean and in quiet good condition. Generally the hotel prices both for the room and services are not cheap in comparison to prices in Cambodia. I got an inside room, meaningI had no view. Despite that I could hear noises both from the street and Music played in the pool area. Generally a good hotel but in my opinionnot suitable if you have difficulty to sleep in noisy surronding or travelling with children.
            Reviewed November 18, 2018
            5.6
            Robert from United States
            Solo traveler
            Balcony King Suite
            Stayed 2 nights in November 2018
            Good location, but needs more up keep”
            Stayed on the 4th floor king suite room, overlooking abandon building and school. No views, so balcony is useless. Areas in the room need more cleaning. Three stars at most to western standard. I’m a frequent traveler in the states and Asia. Probably ok in Cambodia standard.
            Reviewed November 18, 2018
            8.8
            Excellent
            Ehud from Israel
            Business traveler
            Deluxe King Bed
            Stayed 1 night in November 2018
            Great pool, good location and very nice staff. Friendly and helpful”
            Night area is fairly noisy
            Reviewed November 17, 2018
            8.4
            Excellent
            Tri from Vietnam
            Solo traveler
            Deluxe King Bed
            Stayed 1 night in May 2018
            Nice hotel in a very busy part of town.”
            Nice new hotel in a backpacker expat area. Rooftop bar is great.
            Reviewed November 12, 2018
            6.0
            Yee from Malaysia
            Couple
            Deluxe King Bed
            Stayed 1 night in November 2018
            Not value”
            Breackfast just little bit of choice ,Room small, no city view, no bathtub, but I paid RM371 in this room
            Reviewed November 09, 2018
            7.2
            Very good
            martin from United Kingdom
            Solo traveler
            Deluxe King Bed
            Stayed 1 night in November 2018
            Very good”
            Check in took forever even though my arrival time was known. Key did not work when I went to the room. Explanation was a 'we have been having problems with cards'. Not ' we forgot to log your room number into the card before we gave it to you'. Breakfast was below average & took place in reception. All 'hot' food in the trays was cold. Room was great as was the roof top bar
            Reviewed November 07, 2018
            3.2
            Charles from United States
            Solo traveler
            Deluxe King Bed
            Stayed 1 night in November 2018
            Cost me $300 to stay here ”
            Did my laundry staff took my laundry ticket and now my clothes are missing. $300 if missing clothes, $100 room. Don’t trust this staff at all
            Reviewed November 06, 2018
            5.6
            Charles from Philippines
            Business traveler
            Deluxe King Bed
            Stayed 1 night in November 2018
            Don’t judge book by its cover -4 day business trip”
            The facilities and location are nice. Booked including breakfast; not honored., next day ordered $4 room service coffee. The house keeper entered walked into my shower area while I’m naked asking if I wanted room cleaned. I hurried to Finish a contract before a meeting; staff called my room several times about a glitch on their billing system for the coffee bill; told them wait I’m working; at one point sending 5 people and using housekeeping key to open my door wanting cash payment. The next night I had an in room massage who left. An hour later their staff entered my room with their key and physically shook me and woke me up. Completely traumatized I couldn’t sleep most of the night and woke up late to my business meeting. I Had to reschedule my flight book another hotel and beg for a new business meeting. After check out my motorcycle was missing. Staff had moved it without telling me. If you are ok with a big brother hotel mentality no privacy you’ll enjoy a stay here.
            Reviewed November 05, 2018
            8.4
            Excellent
            Peter from Belgium
            Solo traveler
            Balcony King Suite
            Stayed 5 nights in October 2018
            Good hotel with great views from balcony. ”
            The room is located close to lively area and five minutes walk from the river. Lovely rooftop bar and swimming pool. My room was big and on the 6th floor with great views from the balconies over the town. All generally very clean, although house keep.ing sometime seemed to miss the odd small thing. I recommend the “feel good” kmer cooker class run by the chef Nara.. These are run in a kitchen above the cafe directly opposite the sun and moon hotel.
            Reviewed November 03, 2018
            10.0
            Exceptional
            Stuart from Australia
            Business traveler
            Deluxe King Bed
            Stayed 3 nights in October 2018
            Exceptional”
            Staff are so friendly and helpful
            Reviewed November 01, 2018
            10.0
            Exceptional
            Alison from Australia
            Couple
            Deluxe King Bed
            Stayed 2 nights in October 2018
            Exceptional”
            Aside from an innocent mistake in my room account, which was corrected quickly, we loved the hotel rooms, infinity pool and sky bar!
            Reviewed October 29, 2018
            9.2
            Exceptional
            Alex from United Kingdom
            Solo traveler
            Balcony King Suite
            Stayed 7 nights in October 2018
            Exceptional”
            Already submit review
            Reviewed October 25, 2018
            8.8
            Excellent
            Roy from Singapore
            Solo traveler
            Deluxe King Bed
            Stayed 3 nights in October 2018
            Nice and clean in a lively area”
            It's a nice place and has a good vibe. It is in an area that could be loud at night, I guess, but I never found this to be a problem. Just a nice place in a cool little city
            Reviewed October 24, 2018
            7.6
            Very good
            Mark from United Kingdom
            Solo traveler
            Deluxe King Bed
            Stayed 2 nights in October 2018
            Good hotel ”
            Great location Staff not so good A lot of things missing on menu in Resturant
            Reviewed October 16, 2018
            8.0
            Excellent
            Chris from Australia
            Solo traveler
            Balcony King Suite
            Stayed 5 nights in October 2018
            Deposit on checking in”
            Hotel took my credit card on checking in and withdrew 30 or so US for every day i was staying there. On checking out i got billed my 2 international calls from the room plus the money the took off the card on the first day. Now it will take 1-2 werks to get that money given back on my card I will stay there again its a good hotel however next time i wont be giving the card on check in and will settle any room bills on check out
            Reviewed October 15, 2018
            8.8
            Excellent
            Michael from United States
            Solo traveler
            Balcony King Suite
            Stayed 2 nights in October 2018
            Good Hotel in a great location”
            Cold air, perfect location and a great price
            Reviewed October 10, 2018
            5.6
            Don from Thailand
            Couple
            Deluxe King Bed
            Stayed 3 nights in September 2018
            Above average”
            Hotel policy treats every female companion like she works in one of the local lady bars. Won't be staying here again.
            Reviewed October 09, 2018
            8.8
            Excellent
            Stephen from Thailand
            Solo traveler
            Deluxe King Bed
            Stayed 1 night in August 2018
            Pay more for the quality”
            Second stay @ hotel and while it is more expensive than most other hotels in the area, it is also a much better quality hotel. Great location right where the nightlife is but rooms are quiet. Nice big comfortable bed in a good sized room. Fantastic pool & rooftop bar area. If you are on a budget then don't stay here, but if you are prepared to pay a little more, then the quality is well worth the extra.
            Reviewed October 01, 2018
            8.4
            Excellent
            Hoo from Singapore
            Solo traveler
            Balcony King Suite
            Stayed 3 nights in September 2018
            Good Review”
            Value for money : Personally felt a bit of overprice for a 4 star hotel but overall staying experience is good. Location : Good with lot of amenities around. Cleanliness : Good but should pay a bit more on details. Staff : Very friendly staff around. Facilities : I personally like the swimming pool and the poolside bar.
            Reviewed September 12, 2018
            10.0
            Exceptional
            Nadia from Singapore
            Couple
            Deluxe King Bed
            Stayed 3 nights in September 2018
            Worth every cent you pay”
            I love the pool deck. The view was amazing, a sight to behold. The staff are really nice and they make good recommendations and give great advice about travelling to the sites and attractions. Everyone was really cheery and welcoming. You could walk to numerous attractions so that was another plus point. I will come back again.
            Reviewed September 12, 2018
            12345
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