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Sunway Pyramid Hotel
Sunway Pyramid Hotel
Sunway Pyramid Hotel
Sunway Pyramid Hotel
Sunway Pyramid Hotel
Sunway Pyramid Hotel
Sunway Pyramid Hotel

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8.3

Excellent

16,588 reviews

16,588 reviews

Housekeeping418
Breakfast261
Shops222
See map

8.9

Excellent

Location rating score

Excellent location
Excellent for walking
Parking
Available
Walkable places
Sunway Pyramid

280 m

Sunway Lagoon

390 m

Scream Park

410 m

Nickelodeon Lost Lagoon

440 m

The Bottle’s

540 m

Popular landmarks
KL Bird Park

11.8 km

Chinatown - Kuala Lumpur

12.6 km

Central Market

12.7 km

Menara Kuala Lumpur

13.9 km

Jalan Alor

14.0 km

Closest landmarks
Sunway Medical Centre

540 m

Monash University

590 m

Sun-U Residence Car Park

610 m

Sunway College

620 m

Klinik Sri Subang

800 m

Sunway Pyramid Hotel

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bandar Sunway part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Excellent food & dining

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information"
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Hot tub

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

57 travelers have booked today.

Value for money8.0
Distance to city center20. Km
Location rating8.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport8.7 km

Rooms available at Sunway Pyramid Hotel

Very good
Room comfort & quality

8

Two-Bedroom Apartment
...
  • Room size: 79 m²/850 ft²
  • Garden view
  • 2 bunk beds and 1 queen bed...
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Studio Balcony
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
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Apartment with Balcony
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 queen bed and 1 bunk bed
Enter dates to see prices
Executive City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed or 2 queen beds
Enter dates to see prices
Deluxe Park View
...
  • Room size: 26 m²/280 ft²
  • Park view
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed or 2 bunk beds
Enter dates to see prices
Deluxe
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Staycation - Family Suite (6 breakfast) Family Fun Package
...
  • Room size: 60 m²/646 ft²
  • Shower
  • 2 queen beds and 1 king bed
Enter dates to see prices
Staycation - Family Room ( 2 adults + 2 child breakfast) Family Fun Package
...
  • Room size: 60 m²/646 ft²
  • Shower
  • 1 king bed and 1 bunk bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sunway Pyramid Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sunway Pyramid Hotel?

Sunway Pyramid Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 181 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sunway Pyramid Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sunway Pyramid Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 15 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Sunway Pyramid Hotel?

Wake up to a great buffet breakfast at Sunway Pyramid Hotel. Adults can enjoy breakfast offered with an additional charge of 72 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sunway Pyramid Hotel?

Sunway Pyramid Hotel features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Sunway Pyramid Hotel?

Sunway Pyramid Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sunway Pyramid Hotel?

The closest train, metro, or bus station is Setia Jaya KTM Station, 1.3 km away from Sunway Pyramid Hotel.

What restaurants are nearby Sunway Pyramid Hotel?

Sunway Pyramid Hotel is located in Bandar Sunway, famous for good restaurants such as Busaba Thai, The Lobby Lounge and Brotzeit.

What popular shopping places are close to Sunway Pyramid Hotel?

Shopping options in Sunway Pyramid Hotel’s Bandar Sunway neighborhood include Sunway Pyramid.

What are popular attractions near Sunway Pyramid Hotel?

Sunway Pyramid Hotel is located in Bandar Sunway area, which is famous for attractions such as Sunway Lagoon, Scream Park and Nickelodeon Lost Lagoon.

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See map

Explore the neighborhood

What people love about Sunway Pyramid Hotel

  • 8.4

    Excellent
    Location

    "Great location"

    garry

    |

    September 22, 2022

  • 8.8

    Excellent

    "Excellent for shopping, water park, and medical facilities"

    garry

    |

    September 20, 2022

  • 10

    Exceptional
    Location

    "Hotel is best location , lots of fun"

    tan

    |

    September 18, 2022

Property ranking|Compared to 7,103 Kuala Lumpur properties
See all rankings
Room comfort score
8/10
Location score
8.9/10
Service score
8.3/10
Cleanliness score
8.5/10
Better than
99
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Overall rating:

8.3

Excellent
16,588 reviews
Cleanliness
8.5
Facilities
8.3
Location
8.9
Read all reviews >
What travelers say they love:
I am always impressed by their hospitality especially recept...
Nur'ain from Malaysia
Couple
More about Sunway Pyramid Hotel

More about Sunway Pyramid Hotel

Sunway Pyramid Hotel

Wake up to a magical day and enjoy all that Kuala Lumpur offers with a stay at Sunway Pyramid Hotel.
The facilities and services provided by Sunway Pyramid Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Kuala Lumpur.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Sunway Pyramid Hotel. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Sunway Pyramid Hotel include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Sunway Pyramid Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Sunway Pyramid Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
To fill your days, be sure to check out the fantastic facilities offered at Sunway Pyramid Hotel. Pamper and indulge yourself with a visit to the massage. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like water park made available at Sunway Pyramid Hotel. In a competitive mood? Get sporty with your travel group or other guests at the bowling alley in the hotel.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Kuala Lumpur has to offer. Pose in front of Menara Kuala Lumpur located 13.9 km away, and you can always show your friends the time you went to Kuala Lumpur.


Reasons to stay here

This hotel's food and dining score higher than 99% of accommodations in the city.
This hotel scores higher than 96% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

655 mentions

Housekeeping

556 mentions

Food & Dining

190 mentions

Swimming Pool

155 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Hot tub
  • Massage
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Theme park

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathroom phone
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
Restaurants on site

Restaurant

  • Cuisine: Asian, Chinese
  • Menu: Buffet, A-la-carte
Location
Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500
Excellent
Location

8.9

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    8.7 km 24 min drive
  • Kuala Lumpur International Airport (KUL)
    38.1 km 47 min drive

Public transportation

  • Setia Jaya KTM Station
    1.4 km
  • Seri Setia
    2.1 km

Hospital or clinic

  • Sunway Medical Centre
    540 m 11 min walk

Convenience store

  • 7 Eleven
    170 m

Cash withdrawal

  • ATM
    250 m
What's nearby

Popular landmarks

  • KL Bird Park
    11.8 km
  • Chinatown - Kuala Lumpur
    12.6 km
  • Central Market
    12.7 km
  • Menara Kuala Lumpur
    13.9 km
  • Jalan Alor
    14.0 km
  • Pavilion Kuala Lumpur
    14.5 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    14.7 km
  • Aquaria KLCC
    14.8 km
  • Petronas Twin Towers
    15.0 km
  • KLCC Park
    15.1 km

Nearby landmarks

  • Sunway Pyramid
    280 m
  • Sunway Lagoon
    390 m
  • Scream Park
    410 m
  • Nickelodeon Lost Lagoon
    440 m
  • The Bottle’s
    540 m
  • Sunway Medical Centre
    540 m
  • Monash University
    590 m
  • Sun-U Residence Car Park
    610 m
  • Sunway College
    620 m
  • Klinik Sri Subang
    800 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed that Sunway Lagoon Theme Park is open daily from 10am - 6pm
  • Please note that guest must be a minimum of 18 years old to reserve a guestroom and check-in.

    Kindly take note that Sunway Resort Hotel & Spa is a smoke-free hotel with all guestrooms and enclosed public areas being Smoke-Free Zones. Non-adherence of hotel Smoke-Free Policy in guestrooms carries a Room Recovery Fee of RM400 to be borne by the guest(s) concerned.
  • For Family Fun Package room type, please see the details regarding the child age policy in room information.
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • The Family Fun Package includes 1 set of tickets to the Sunway Lagoon. Each set admits 2 adults and 2 children above 90 cm in height and 12 years or under. Please contact the hotel directly for more details.
  • Extra bed is available with a fee upon request.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee181 MYR
  • Distance from city center20. Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)72 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of rooms 564
  • Year property opened2004
  • Most recent renovation2016

Parking

  • Daily parking fee15 MYR
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information

Reviews of Sunway Pyramid Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities8.3
Location8.9
Room comfort and quality8.0
Service8.3
Value for money8.0
High score for Kuala Lumpur
Rating
9+ Exceptional (2,131)
8-9 Excellent (1,478)
7-8 Very Good (2,313)
6-7 Good (738)
<6 Below Expectation (789)
Time of the year
Mar - May (1,778)
Jun - Aug (1,615)
Sep - Nov (1,906)
Dec - Feb (2,150)
All guests (13,344)
All room types
All languages

Show reviews that mention 

Showing 7,450 verified guest comments
12345
10.0
Exceptional
Evone from Singapore
Family with young children
Executive City View
Stayed 2 nights in December 2019

Awesome location, family room was fantastic! ”

Sunway pyramid has an awesome location, for those traveling with children, the selection of food and play is wonderful. Connected to a huge mall with plenty selection to shop and eat, even a movie theatre where you can catch movie in Luxe category! Family room was really great, very spacious with double deck and huge King size bed. Room looks fresh and well maintained, toilet consists of double basin & two toilets (thoughtful for 4 squeezing into a room). Service by front manager Shanta was impeccable and warm, she was friendly and went out of her way to ensure we have a comfortable stay, indeed we have! Housekeeping was also efficient, when we bump into housekeeping staff they always greeted with a warm smile! Keep it up! Unfortunately the only downside was the selection and quality of the buffet breakfast, we were told resort cafe offers much better selection. Nonetheless, if you don’t fancy the inclusive buffet breakfast, there’s plenty selection in the mall or even around the h

Reviewed December 23, 2019

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10.0
Exceptional
Robert from Australia
Business traveler
Deluxe
Stayed 5 nights in February 2020

Very Comfortable Stay”

I've always stay here everytime I'm in Kuala Lumpur. Location is great. It is link to the shopping mall with plenty to shop & lots of resturants to choose from. Hotel is clean, rooms are good size. Location is great. No need to go anywhere really as it's link to the shopping mall unless you need to go sightseeing. This trip at the front desk I was greeted & checked in by Ms Priya. She is great & so very helpful to attend to my needs. Thank you so much Ms Priya. Highly recommend anyone to experience this wonderful & great hospitality provided by the hotel staff. Even the housekeeping guys are great. Thanks again to all.

Reviewed February 27, 2020

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Dear Robert. Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful.

Responded March 10, 2020
Sunway Pyramid Hotel
10.0
Exceptional
Shaakirah from Singapore
Couple
Stayed 3 nights in December 2018

Best for money ”

We are a honeymoon couple. The hotel staff upgraded our room. We travelled by car. The Sunway Pyramid is at such a central area. The shopping centre and sunway lagoon is connected by walkway link through the hotel itself! We didn't travel anywhere out! The Sunday Pyramid shopping centre is the biggest shopping mall I've ever seen. Even the ones in Singapore lose to it (Vivocity & Ion). We couldn't complete walking around even with our 3nights stay there (29 Dec to 1st Jan 2019). Of coz, every branded items were much much cheaper! Every store had ongoing promotions. The shopping centre opens @10am and closes 10pm sharp. Sunway lagoon was exciting. Tickets were bought online (2 days fun pass) and didnt wait too long in the queue to get the wristbands. Quack express was an added advantage in all rides. It's value for money. The elockers - You get a barcode and scan it anytime to open and close it! Worth it right, unlike those key types- one time use. Such a wonderfup trip to a NY2019!🤩

Reviewed January 02, 2019

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10.0
Exceptional
Joo from Malaysia
Couple
Deluxe
Stayed 1 night in March 2022

Great weekend getaway ”

Booked this hotel for my parents to stay the weekend and they were all raving about the superb hospitality especially from the front office staff Ali who even shared he’s from Selayang. My parents were very happy with the friendliness and helpfulness of the front office team and it really brightened their stay. The room was clean and big, cozy and easy to rest after a busy day. Hotel is connected to mall so my parents had a blast walking around shopping to their content.

Reviewed March 08, 2022

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Dear Joo, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Pyramid Hotel. We look forward to welcoming you back to Sunway City! Best Regards, Management of Sunway Pyramid Hotel

Responded March 14, 2022
Sunway Pyramid Hotel
10.0
Exceptional
saad from Singapore
Couple
Deluxe Park View
Stayed 1 night in February 2020

Awesome Stay!”

Thank you for the awesome services Sunway had provided for my 1 night stay. Supposedly to celebrate my Husband Birthday. We were given a yummy complimentary cake, quite big portion in fact. The rooms are spacious and clean. The service staff at the lobby, receptionist and concierge gave a good impression. I enjoyed the delicious widespread of breakfast buffet. Will definitely visit Sunway Hotel again.

Reviewed February 20, 2020

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Dear Saad. Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. we Hope to see you again.

Responded March 10, 2020
Sunway Pyramid Hotel
10.0
Exceptional
Norhazemah from Brunei Darussalam
Family with young children
Deluxe
Stayed 2 nights in December 2019

Exceptional”

-Convenient for those who want to spend time at Sunway Lagoon. - clean and modern room. -front desk staff and housekeeping entertained our last minute request to have extra bed. -location wise, attached to Sunway Pyramid. There were also convenient store, laundry and 24 hrs restaurant within walking distance. The only downside is we need to get breakfast at Sunway Hotel & Resort. Otherwise, our stay had been perfect. Rate 9.5/10

Reviewed December 25, 2019

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10.0
Exceptional
Sahiß from Malaysia
Group
Deluxe
Stayed 2 nights in March 2022

AWESOME ”

Lovely Hotel overlooking the Sunway Lagoon Surf Pool & Theme Parks. Staff are very friendly and helpful. I'm glad that i chose Sunway Pyramid Hotel for my stay. Everything, from hospitality to cleanliness to aesthetic architecture is top notch. Couldn't have asked for more. I would love to stay there in future as well. Thanks staff & management for such lovely service! ♥

Reviewed March 15, 2022

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Hello Sahiß, You definitely made my day! Thank you for your comprehensive review on our Agoda and we’re happy to know that you enjoyed your stay at Sunway Pyramid Hotel! Once again, thank you for your review. We look forward to welcoming you back to Sunway City! Have a fabulous day. Best Regards, Management of Sunway Pyramid Hotel

Responded April 01, 2022
Sunway Pyramid Hotel
10.0
Exceptional
Zaharah from Malaysia
Family with teens
Deluxe
Stayed 1 night in March 2021

Best hotel in the area. ”

The hotel are well kept and most importantly we had peace of mind knowing that they sanitize daily due to the pandemic. Eventhough there's a big crowd checking in, the hotel staffs make sure that the process move along nicely. The room were very clean and very well maintained. We were verry happy with our stay. We will definitely be back.

Reviewed March 28, 2021

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Dear Zaharah, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Pyramid Hotel. Will share your compliments with him and the team, they will be delighted to read your review. We look forward to welcoming you back to Sunway City again. Best Regards, Management of Sunway Pyramid Hotel

Responded July 05, 2021
Sunway Pyramid Hotel
10.0
Exceptional
ROHIMAH from Malaysia
Family with young children
Deluxe
Stayed 2 nights in December 2021

Hotel With Excellent Facilities”

The location very strategic. We are staying here for entering Sunway Lagoon. The Sunway Lagoon just beside the Hotel's Lobby. Hotel also attached with shopping complex. You can access through lobby. Parking being charge for flat rate RM12/day for hotel guest. Even you can find the local foods just opposite off the hotel building( walking distance) . They were served varieties of breakfast (more to Chinese foods) and you can enjoy variety of Malaysian's food there. You need to walk around 300m from hotel lobby to breakfast at the Sunway Resort hotel ( problem for us because rainy day) The toilet also not muslim friendly. We will return again to stay here for next vacation.

Reviewed December 28, 2021

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Dear ROHIMAH, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Pyramid Hotel. We look forward to welcoming you back to Sunway City! Best Regards, Management of Sunway Pyramid Hotel

Responded January 03, 2022
Sunway Pyramid Hotel
10.0
Exceptional
Fung from Malaysia
Family with young children
Deluxe
Stayed 2 nights in October 2020

Exceptional”

Everything was good,except the parking system is bad.I had paid 48rm(not include)parking for two vehicles for 2 nights. Few time I went out the poles not open I had to call the parking management.Then after checkout the hotel ,the hotel counter service informed me that I can park until midnight since I had paid 2 nights.about 2 pm I drove out ,this time also can open had to call the parking management,so the they went open it but wanted to charge the parking fee 32rm.he said since we already checkout ,so had to went from the parking lot,if not will be charge.we told him already paid and entitle to use the parking lot untill midnight,then he saidthe is alright for this time (the problem was the the hotel personnel already let me know can park until midnight)this is the worse part

Reviewed October 13, 2020

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10.0
Exceptional
Abele from Netherlands
Family with young children
Deluxe
Stayed 1 night in June 2019

Excellent stay for an excellent price”

Conveniently located next to a shopping mall and a train station, this hotel features excellent quality rooms at a very reasonable price. Their breakfast offers a decent spread buffet and their staff is friendly and attentive. Although we ended up paying almost double the promotion rate we received from Agoda, due to the fact that we needed an extra bed in the room and the best promotion rate available was to upgrade to a Junior Suite, the room we ultimately received was worth the price we paid. We would definitely stay there again, should the opportunity permit.

Reviewed June 17, 2019

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10.0
Exceptional
Mahmood from Oman
Family with young children
Executive City View
Stayed 4 nights in April 2019

Clean facility with excellent service”

The breakfast food was excellent and varieties types of food with fresh and delicious fruits. The room very clean and top of the mall. 2 minutes walk to the mall. The mall include many famous shops, markets and restaurants.

Reviewed April 19, 2019

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10.0
Exceptional
MARINA from Malaysia
Family with young children
Executive City View
Stayed 2 nights in March 2021

next time for sure!”

really happy for the 2nights stay here. Rooms are clean, check in & check out very smooth. We arrived at 12.30 pm. but the hotel allowed us to check to the room since rooms are ready! best access to the mall & lagoon! very convenient. 5 Star!

Reviewed March 29, 2021

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Dear MARINA, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Pyramid Hotel. We look forward to welcoming you back to Sunway City in the near future! Best Regards, Management of Sunway Pyramid Hotel

Responded August 05, 2021
Sunway Pyramid Hotel
10.0
Exceptional
FARAHIN from Malaysia
Couple
Deluxe
Stayed 1 night in November 2019

One of the best hotel ever!”

Everything is perfect. The room is spacious, clean and nicely decorated. No cigarettes smell that a bonus ! The bed are sooooo fluffy and clean ! We even got complimentary cake from the hotel for our anniversary! Breakfast also good ! Definitely recommend this hotel !!!!

Reviewed November 26, 2019

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10.0
Exceptional
Nazahiyah from Malaysia
Family with young children
Deluxe
Stayed 2 nights in August 2019

Excellent accommodation”

We stayed there 2 nights because we wanted to spend more time at Sunway Lagoon without having to rush to check out etc.. My third stay at the hotel. Clean and comfortable room. Easy access to the Sunway Lagoon and the Mall. Will definitely come back if I want to go to Sunway Lagoon.

Reviewed November 07, 2019

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10.0
Exceptional
Kim from Malaysia
Couple
Deluxe
Stayed 1 night in March 2019

Excellent location and nice hotel ”

Pro - Excellent location which connected to Sunway Pyramid mall - Big hotel room, clean, complete set of tools and minibar provided - Worth of money - Complimentary parking - Various breakfast choices with different kind of foods Con - need to walk a couple mins to another resort for breakfast which not a big problem for me - breakfast area is big but due to big amount of guest and the queue to get inside breakfast area is long

Reviewed April 01, 2019

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10.0
Exceptional
Aryanti from Brunei Darussalam
Family with teens
Deluxe
Stayed 2 nights in February 2019

Best stay ever in KL”

Location was great within walking distance to shopping center at Sunway Pryamid. The buffet breakfast was great and the hotel room was excellent, spacious, very clean and good value for money. I will come back and stay the same hotel again next time i visit KL.

Reviewed February 26, 2019

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9.6
Exceptional
LAI from Singapore
Family with young children
Family Room
Stayed 3 nights in June 2022

Good spot for family with young children”

We stayed in a family room with bunk beds for our young children. The cleanliness was excellent and the staffs were amazing g during our stay. They were so helpful and good PR skill attending to your queries. The breakfast was standard international buffet kind. If everything less sweet will be excellent! A very good spot if you are being the first timer at Sunway Lagoon which just next to it! Super convenient with whatever a family with young children need during the stay! It’s not very far from KLIA2 too! For shopping, there are many branded stuffs within the building mall including a cinema at highest floor. For lower price stuffs, there are many other shops surrounded the hotel as well. Many restaurants too! Highly recommended!

Reviewed June 21, 2022

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Dear Lai, Thank you for your stay at Sunway Pyramid Hotel and we are glad to hear that you had a pleasant stay with us. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future! Best Regards, Management of Sunway Pyramid Hotel

Responded July 05, 2022
Sunway Pyramid Hotel
10.0
Exceptional
noor from Singapore
Couple
Deluxe
Stayed 2 nights in December 2019

Good stay”

Thank you for free upgrade. That's very nice of you at reception . Swift check in ! Fast and smooth. That wow us. Breakfast is awesome. Guy at egg live station deserves to be mentioned. He is super fast and smiley and hell yessss he cooks well too!!! Traffic is heavy during breakfast. The queue at egg is minimal waiting time. Impressive!!! Overall we had a wonderful time celebrating our 9th year wedding anniversary in Sunway. Thanks 😊

Reviewed December 04, 2019

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10.0
Exceptional
Fazilah from Malaysia
Family with teens
Executive City View
Stayed 2 nights in March 2019

Awesome family holiday”

our room is perfect. i luv the room design, the cleanliness, the amenities provided, great breakfast, best pool n gym at sunway resort n spa.. luv this place n will come again

Reviewed March 24, 2019

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