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The Crystal Inn Sun Moon Lake
The Crystal Inn Sun Moon Lake
The Crystal Inn Sun Moon Lake
The Crystal Inn Sun Moon Lake
The Crystal Inn Sun Moon Lake
The Crystal Inn Sun Moon Lake
The Crystal Inn Sun Moon Lake

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7.8

Very good

487 reviews

487 reviews

Breakfast11
Housekeeping8
View2
See map

8.4

Excellent

Location rating score

Excellent location
Popular neighborhood
Parking
FREE
Popular landmarks
Yuchi Wenwu Temple 2.5 km
Xiangshan Visitor Center 2.9 km
Formosan Aboriginal Culture Village 2.9 km
Chung Tai World Museum 18.3 km
Xitou Nature Education Area 23.6 km
Xitou Monster Village 23.7 km
Hehuan Mountain (Hehuanshan) 27.9 km
Small Swiss Garden 31.7 km
Cingjing Veterans Farm 33.2 km
Ali Mountain (Alishan) 39.0 km
Nearby landmarks
Ita Thao Visitor Center 70 m
Ita Thao 130 m
Yidashao Pier 130 m
Yi Da Shao Wharf 140 m
Yidashao Wharf 170 m
Green Lake 180 m
Longfeng Gong 290 m
Yidashao Lakeside Trail (Ita Thao Waterfront Trail) 300 m
Yidashao Lakeside Trail 300 m
Xuan Guang Si 330 m

The Crystal Inn Sun Moon Lake

No. 110, Wenhua Street, Yuchi Township, Sun Moon Lake, Nantou, Taiwan, 555 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sun Moon Lake part of Nantou, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cingjing Veterans Farm. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Located in heart of Nantou

Front desk [24-hour]

Excellent breakfast

340 meters to Xuanzhuang Temple

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations."

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money7.5
Distance to city center0.1KM
Location rating8.4
Nearest airportTaichung Airport (RMQ)
Distance to airport56.2 km

Rooms available at The Crystal Inn Sun Moon Lake

Deluxe Quadruple Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Double
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Quad
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Luxury
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Deluxe Quadruple Room (Luster)
...
  • Shower
Enter dates to see prices
Standard Room For 2, 2 Double Beds (Sun)
...
    Enter dates to see prices
    Quad Room Panoramic
    ...
      Enter dates to see prices
      Cabin
      ...
        Enter dates to see prices
        Double or Twin Room
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at The Crystal Inn Sun Moon Lake?

          Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to The Crystal Inn Sun Moon Lake?

          A stay at The Crystal Inn Sun Moon Lake also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Crystal Inn Sun Moon Lake has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Nantou with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at The Crystal Inn Sun Moon Lake?

          Start your mornings right, with the continental and buffet breakfast options offered at The Crystal Inn Sun Moon Lake.

          What is the smoking policy at The Crystal Inn Sun Moon Lake?

          The Crystal Inn Sun Moon Lake does not permit smoking in any of its rooms or indoor areas.

          What is the closest train, metro, or bus station to The Crystal Inn Sun Moon Lake?

          Shuiwatou Trail bus station is the closest train, metro, or bus station, about 1.4 km away from The Crystal Inn Sun Moon Lake.

          What restaurants are nearby The Crystal Inn Sun Moon Lake?

          Restaurants including Xiaocao Tea House, Zhi-La Small Hall and Yi Long Ge Wan Thao Tribe Specialty Restaurant are popular in The Crystal Inn Sun Moon Lake’s neighborhood which is known as Sun Moon Lake.

          What popular shopping places are close to The Crystal Inn Sun Moon Lake?

          Located in the Sun Moon Lake area, The Crystal Inn Sun Moon Lake is close to great shopping choices like Ita Thao.

          What are popular attractions near The Crystal Inn Sun Moon Lake?

          Guests at The Crystal Inn Sun Moon Lake can easily visit Yuchi Wenwu Temple, Xiangshan Visitor Center and Xuanzhuang Temple located in the Sun Moon Lake area.

          What popular natural sightseeing spots are close to The Crystal Inn Sun Moon Lake?

          The Crystal Inn Sun Moon Lake is located in the Sun Moon Lake area, which is famous for natural sightseeing destinations such as Siang Shan Bikeway, Sun Moon Lake Bikeway and Yidashao Lakeside Trail (Ita Thao Waterfront Trail).

          Show more questions
          See map

          Explore the neighborhood

          What people love about The Crystal Inn Sun Moon Lake

          • 8.8

            Excellent
            Spaciousness

            "It is a smaller room with a nice updated toilet and comfortable bed."

            Ashley

            |

            February 7, 2022

          • 10

            Exceptional
            Staff 

            "Very cheerful and helpful staff!"

            Cynthia

            |

            December 13, 2019

          • 10

            Exceptional

            "Very worth the money."

            Jessica

            |

            June 14, 2019

          Property ranking|Compared to 783 Nantou properties
          See all rankings
          Cheapest price score
          Room comfort score
          7.2/10
          Location score
          8.4/10
          Room size
          23 sqm.
          Better than
          98
          %
          of Nantou properties
          Better than
          82
          %
          of Nantou properties
          Better than
          78
          %
          of Nantou properties
          Bigger than
          72
          %
          of Nantou properties
          Overall rating:

          7.8

          Very good
          487 reviews
          Cleanliness
          7.8
          Facilities
          7.0
          Location
          8.4
          Read all reviews >
          More about The Crystal Inn Sun Moon Lake

          More about The Crystal Inn Sun Moon Lake

          The Crystal Inn Sun Moon Lake

          Get the most adventure during your time in Nantou when you book a room at The Crystal Inn Sun Moon Lake.
          Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and shuttle services provided by the hotel make exploring Nantou even more convenient. Guests can enjoy free parking right at the hotel.
          Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Crystal Inn Sun Moon Lake thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
          For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
          Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, bottled water and instant tea at your disposal.
          It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


          Dining and things to do

          Every day at The Crystal Inn Sun Moon Lake begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
          Hotel's host of recreational offerings ensures you have plenty to do during your stay. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


          Reasons to stay here

          Find some of the city's best deals here with rooms 97% cheaper than other options.
          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 82% of accommodations in the city.

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          Amenities and facilities
          Good
          Facilities

          7

          Most talked about facilities

          Breakfast

          19 mentions

          Housekeeping

          11 mentions

          Food & Dining

          1 mention

          View

          1 mention

          Languages spoken

          • English
          • Chinese [Mandarin]

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Fitness center
          • Ticket services
          • Tours

          Cleanliness and safety

          • Anti-viral cleaning products
          • Breakfast takeaway service
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Bar
          • Coffee shop
          • Kitchen
          • Restaurants
          • Room service

          Services and conveniences

          • Air conditioning in public area
          • Concierge
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Gift/souvenir shop
          • Invoice provided
          • Laundromat
          • Laundry service
          • Luggage storage
          • Postal service
          • Smoke-free property
          • Smoking area

          For the kids

          • Family room

          Access

          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Smoke alarms

          Getting around

          • Airport transfer
          • Car park [free of charge]
          • Car park [on-site]
          • Car power charging station
          • Shuttle service
          • Taxi service

          Sports equipment rental

          • Bicycle rental

          Available in all rooms

          • Adapter
          • Air conditioning
          • Blackout curtains
          • Cleaning products
          • Closet
          • Clothes rack
          • Coffee/tea maker
          • Complimentary tea
          • Daily housekeeping
          • DVD/CD player
          • Fire extinguisher
          • Free bottled water
          • Hair dryer
          • Internet access – LAN
          • Internet access – wireless
          • LAN Internet in room [free]
          • Linens
          • Mini bar
          • Mirror
          • Non-smoking
          • Private bathroom
          • Refrigerator
          • Safety/security feature
          • Satellite/cable channels
          • Seating area
          • Shower
          • Sleep comfort items
          • Slippers
          • Smoke detector
          • Socket near the bed
          • Soundproofing
          • Telephone
          • Tile/marble flooring
          • Toiletries
          • Towels
          • Trash cans
          • Wake-up service
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Asian
          • Continental
          • Buffet
          Restaurants on site

          The Yummy亞覓湖畔餐廳

          • Cuisine: Asian, French
          • Menu: Buffet, A-la-carte
          Location
          No. 110, Wenhua Street, Yuchi Township, Sun Moon Lake, Nantou, Taiwan, 555
          Excellent
          Location

          8.4

          Airports

          • Taichung Airport (RMQ)
            56.2 km 1.4 hour drive
          • Chiayi Airport (CYI)
            69.2 km

          Public transportation

          • Shuiwatou Trail bus station
            1.4 km
          • Shueishe Visitor Center Bus Station
            2.8 km

          Hospital or clinic

          • Taichung Veterans General Hospital
            13.6 km

          Convenience store

          • 7 Eleven
            70 m

          Cash withdrawal

          • ATM
            150 m
          What's nearby

          Popular landmarks

          • Yuchi Wenwu Temple
            2.5 km
          • Xiangshan Visitor Center
            2.9 km
          • Formosan Aboriginal Culture Village
            2.9 km
          • Chung Tai World Museum
            18.3 km
          • Xitou Nature Education Area
            23.6 km
          • Xitou Monster Village
            23.7 km
          • Hehuan Mountain (Hehuanshan)
            27.9 km
          • Small Swiss Garden
            31.7 km
          • Cingjing Veterans Farm
            33.2 km
          • Ali Mountain (Alishan)
            39.0 km

          Nearby landmarks

          • Ita Thao Visitor Center
            70 m
          • Ita Thao
            130 m
          • Yidashao Pier
            130 m
          • Yi Da Shao Wharf
            140 m
          • Yidashao Wharf
            170 m
          • Green Lake
            180 m
          • Longfeng Gong
            290 m
          • Yidashao Lakeside Trail (Ita Thao Waterfront Trail)
            300 m
          • Yidashao Lakeside Trail
            300 m
          • Xuan Guang Si
            330 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-6 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 7 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Pets are strictly prohibited at the property, with the exception of guide dogs.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from15:00
          • Check-out until11:00

          Getting around

          • Distance from city center0.1KM

          The property

          • Non-smoking rooms/floorsYes
          • Number of rooms 6
          Property announcements

          Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

          Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

          Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

          Reviews of The Crystal Inn Sun Moon Lake from real guests

          Provided by verified guests of Agoda
          7.8
          /
          10
          Cleanliness7.8
          Facilities7.0
          Location8.4
          Room comfort and quality7.2
          Service8.2
          Value for money7.5
          High score for Nantou
          Rating
          9+ Exceptional (49)
          8-9 Excellent (48)
          7-8 Very Good (75)
          6-7 Good (39)
          <6 Below Expectation (51)
          Time of the year
          Mar - May (62)
          Jun - Aug (71)
          Sep - Nov (60)
          Dec - Feb (69)
          All guests (487)
          All room types
          All languages

          Show reviews that mention 

          Showing 262 verified guest comments
          12345
          10.0
          Exceptional
          Cynthia from Singapore
          Family with teens
          Deluxe Quadruple Room
          Stayed 1 night in December 2019

          Very helpful Staff”

          Peggie was very helpful and welcoming. We only had half a day at Sun Moon Lake and she very patiently helped us to plan out our time, recommending appropriate transport options, to make the most of our visit. She also called a taxi for us to Puli the next morning. Very cheerful and helpful staff!

          Reviewed December 13, 2019

          See room deals

          感謝您的評價與支持

          Responded December 17, 2019
          The Crystal Inn Sun Moon Lake
          10.0
          Exceptional
          Yeoh from Malaysia
          Family with young children
          Deluxe Quadruple Room
          Stayed 1 night in May 2019

          Good location, clean and convenience”

          The room is clean and look nice. Convenient to stay. The breakfast provided is good and delicious

          Reviewed May 28, 2019

          See room deals

          Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

          Responded May 28, 2019
          The Crystal Inn Sun Moon Lake
          10.0
          Exceptional
          Jessica from Singapore
          Group
          Quad
          Stayed 2 nights in June 2019

          Very accessible and very cosy place to stay ”

          Although no lake view but the room is still very cozy and nice. Breakfast spread is also very good. Very worth the money. When you walk down there is alot of street foods around

          Reviewed June 14, 2019

          See room deals

          Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! . We hope to see you again with us when you next come to Sun Moon Lake. Best regards

          Responded June 14, 2019
          The Crystal Inn Sun Moon Lake
          9.6
          Exceptional
          Sumate from Thailand
          Group
          Quad
          Stayed 1 night in December 2018

          nice place and staff, good for budget, excellent breakfast”

          all good. The hotel locate on ithao side that you need to take a bus or boat from shuishe side, but it's worth.

          Reviewed January 12, 2019

          See room deals

          Dear Guest of honor Thank you so much for such a positive review of the The crystalinn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best rega

          Responded January 13, 2019
          The Crystal Inn Sun Moon Lake
          9.6
          Exceptional
          May from Malaysia
          Family with teens
          Double
          Stayed 1 night in May 2019

          Room clean”

          Room clean, breakfast delicious, near the sun moon lake

          Reviewed May 27, 2019

          See room deals

          Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

          Responded May 27, 2019
          The Crystal Inn Sun Moon Lake
          8.8
          Excellent
          Ashley from Taiwan
          Couple
          Double
          Stayed 2 nights in February 2022

          Small but cozy”

          If you are using the pictures as reference, it is a bit different. It is a smaller room with a nice updated toilet and comfortable bed. The heating doesn’t work but overall it was nice and simple. It was very clean and had good decor. Enjoyed the stay there!

          Reviewed February 07, 2022

          See room deals

          Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

          Responded February 12, 2022
          The Crystal Inn Sun Moon Lake
          8.8
          Excellent
          Cathy from Malaysia
          Family with young children
          Quad
          Stayed 1 night in April 2019

          Worth for money”

          Nice room but no view in room, inconvenient to car park n breakfast, and hard to find the place

          Reviewed April 05, 2019

          See room deals

          Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

          Responded April 05, 2019
          The Crystal Inn Sun Moon Lake
          8.0
          Excellent
          Kit-Chi from Canada
          Couple
          Double
          Stayed 2 nights in March 2019

          Very good”

          The staff very nice. The breakfast very good.

          Reviewed March 15, 2019

          See room deals

          Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

          Responded March 16, 2019
          The Crystal Inn Sun Moon Lake
          6.4
          Good
          Andy from Malaysia
          Family with young children
          Deluxe Quadruple Room
          Stayed 1 night in March 2019

          Great location just at the boat ride harbour”

          Location is great, just by the harbour where you can take boat ride in Sun Moon Lake. Lots of shops for meals and shopping just downstairs of the hotel. Breakfast is at another hotel (same management), within 5 min walk. Looks like newly and tastefully renovated.

          Reviewed April 01, 2019

          See room deals

          Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

          Responded April 03, 2019
          The Crystal Inn Sun Moon Lake
          9.0
          Exceptional
          Caslyn from Malaysia
          Couple
          Double
          Stayed 1 night in April 2014

          Awesome stay, Worth for Value, Clean & Comfortable”

          Cleanliness, Strategic location (2 mins walk from nearest port), Friendly Staff

          We spent only 01 night there but it was a wonderful stay. The hotel (precisely, should be motel)is just 2 mins away from port, a lot of hawker stalls nearby which allow the guests to find food easily (provided not too late, as most of the stalls closed at 7pm). Family mart & 7-11 are just few steps away, very convenient. Hotel reception also helps with tourism info, can easily grab ticket for lake tour over here. As for those who wants to go on cable car or enter the theme park 九族文化村, you can get the ticket for from hotel (package price available). Cable car station is just 15-17mins walk from hotel. You can enjoy the fresh air and nice lake view while walking there. The hotel just renovated recently, rooms come with all kind of basic amenities, they even have built in spa inside the bathroom. Overall, I strongly recommend this hotel for whoever going to Sun Moon Lake. ;)

          Reviewed April 11, 2014

          See room deals

          親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

          Responded January 22, 2018
          The Crystal Inn Sun Moon Lake
          10.0
          Exceptional
          SHEN from Singapore
          Family with young children
          Quad
          Stayed 1 night in June 2018

          Excellent service ”

          Strongly recommend this hotel for visiting Sun Moon Lake. Great value for staying. Tracy is a very friendly and helpful person to host us during the stay. The hotel is very clean and the breakfast was delicious with veriety selection. I would definitely come back staying at this hotel in the future.

          Reviewed June 18, 2018

          See room deals

          Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

          Responded June 18, 2018
          The Crystal Inn Sun Moon Lake
          9.7
          Exceptional
          Ruth from Philippines
          Family with teens
          Deluxe Quadruple Room
          Stayed 1 night in May 2014

          Great Location and Neat Room”

          Clean, comfortable, perfect location

          We were hoping there would be a direct view of the lake, but it was not so. I believe this is more of the budget version of The Crystal resort, as it looks more modern and casual than the main hotel. We booked the quad (Shine), and it looked great. My family loved the design of the room, except personally I did not like the curtain partitioning of the bath area from the bed area. The shower enclosure is clear (not frosted like the glass for toilet area), so the shower and lavatory areas cannot be used simultaneously. For people whose concern is privacy, this may be a little awkward (especially if you're staying here with people who are not family or close friends). The shower knobs were tricky to operate, even though a guide was provided (mostly in Chinese). The hotel is located a few minutes away from the port/observation deck, so it's really a good location. There are convenience stores (7-11 and Family Mart) nearby, as are restaurants and food stalls (but because it was raining when we were there, they closed really early--like 6pm). Check-in and check-out were a breeze, we simply fill up a short form upon check-in, and surrendered the keycards for check-out.

          Reviewed May 10, 2014

          See room deals

          親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

          Responded January 22, 2018
          The Crystal Inn Sun Moon Lake
          8.4
          Excellent
          YIHSUAN from Taiwan
          Couple
          Double
          Stayed 1 night in January 2017

          what you pay is what you see.”

          It's a clean and cute hotel/inn close to the pier and night market. Hotel staff are very helpful and friendly, they explain and tell you what you need to know traveling in sun moon lake. The boat ticket normally is 150 TWD!

          Reviewed February 15, 2017

          See room deals

          Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

          Responded August 03, 2017
          The Crystal Inn Sun Moon Lake
          9.2
          Exceptional
          Nancy from Taiwan
          Couple
          Double
          Stayed 1 night in February 2016

          Nice budget hotel”

          The crystal inn is a budget hotel under the crystal hotel group. It's clean, comfy, and very informative. Good breakfast and location. Only the room we were staying isn't that big. Overall, a nice budget hotel.

          Reviewed February 08, 2016

          See room deals

          Thank you for sharing your feedback with us.

          Responded November 16, 2017
          The Crystal Inn Sun Moon Lake
          8.8
          Excellent
          TEE from Malaysia
          Family with young children
          Quad
          Stayed 1 night in November 2017

          Good Hotel”

          1 min walk to Sun Moon Lake 1 min walk to Old Street 1 min walk to Jeti Good Location Good Local Food Restaurant & Stall Good & Nice Breakfast in Hotel Overall is GOOD

          Reviewed November 13, 2017

          See room deals

          Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

          Responded November 16, 2017
          The Crystal Inn Sun Moon Lake
          9.0
          Exceptional
          Marc from Belgium
          Solo traveler
          Stayed 2 nights in November 2012

          Cosy hotel with extremely friendly staff”

          Right at Ita thao Ferry pier

          the crustaceeën inn is à boutique hotel, part of the langer and better known crystal resort. the staff is extremely friendly and cooperative. the hotel is hoever unknown for the staff at shueishe visitor center.

          Reviewed November 14, 2012

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          親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

          Responded January 22, 2018
          The Crystal Inn Sun Moon Lake
          8.7
          Excellent
          wendyy from Singapore
          Couple
          Double
          Stayed 1 night in July 2015

          Sister hotel.”

          service. Location. Breakfast.

          A sister hotel of their bigger hotel facing the lake. This inn is located a 5mins walk away from the bigger hotel where the reception and breakfast are, amist the food street. Itao pier is relatively small so its easy to walk around everywhere. 30mins to cover the streets. Service and breakfast is great. Towel, shower gel, shampoo, toothbrush, razor provided. Only downside is Shower area is very small and anti slip mat is moldy.

          Reviewed July 09, 2015

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          親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

          Responded January 22, 2018
          The Crystal Inn Sun Moon Lake
          7.7
          Very good
          Wei from Singapore
          Couple
          Double
          Stayed 1 night in February 2014

          Centrally located hotel with clean room”

          Clean, friendly staff, centrally located.

          Staff was friendly and helpful. Location of the hotel was near the pier, which allowed accessed to other parts of Sun Moon Lake. Also, the round the island shuttle is near the hotel. Lastly, numerous stalls are located near the hotel.

          Reviewed February 24, 2014

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          親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

          Responded January 22, 2018
          The Crystal Inn Sun Moon Lake
          7.0
          Very good
          Irwan from Indonesia
          Group
          Deluxe Quadruple Room
          Stayed 1 night in December 2013

          good service”

          good service, good view, best price

          Do not hesitate to choose the best room type - the price difference is worth paying. The best higher floor lake-view suites really offer value for money. Not a spacious balcony, - it is actually a little terrace overlooking the lake what you will get. You have a lake view even when you are in bed, so you really feel united with this wonderful peace of nature- Sun Moon Lake.

          Reviewed January 15, 2014

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          親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

          Responded January 22, 2018
          The Crystal Inn Sun Moon Lake
          8.7
          Excellent
          Dennis from Philippines
          Couple
          Stayed 1 night in June 2011

          Nice Hotel near Sun Moon Lake”

          walking distance from Sun Moon Lake

          The hotel staff were very nice and warm, very accommodating and tried their best to speak English to be understood. They even take effort to bring our luggages to our hotel room while we went out for a stroll. When we come back, our luggages were at the hotel room already. The room was small but very clean especially the linens. The buffet breakfast was very nice had a great view of the lake while taking our breakfast.

          Reviewed June 29, 2011

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          親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

          Responded January 22, 2018
          The Crystal Inn Sun Moon Lake
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