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The Crystal Resort Sun Moon Lake
The Crystal Resort Sun Moon Lake
The Crystal Resort Sun Moon Lake
The Crystal Resort Sun Moon Lake
The Crystal Resort Sun Moon Lake
The Crystal Resort Sun Moon Lake
The Crystal Resort Sun Moon Lake

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8.2

Excellent

1,789 reviews

1,789 reviews

View43
Housekeeping16
Breakfast8
See map

8.9

Excellent

Location rating score

Excellent location
Popular neighborhood
Parking
FREE
Popular landmarks
Yuchi Wenwu Temple 2.5 km
Formosan Aboriginal Culture Village 2.8 km
Xiangshan Visitor Center 2.9 km
Chung Tai World Museum 18.3 km
Xitou Nature Education Area 23.7 km
Xitou Monster Village 23.8 km
Hehuan Mountain (Hehuanshan) 27.8 km
Small Swiss Garden 31.6 km
Cingjing Veterans Farm 33.1 km
Ali Mountain (Alishan) 39.1 km
Nearby landmarks
Green Lake 90 m
Yi Da Shao Wharf 110 m
Ita Thao Visitor Center 120 m
Yidashao Pier 130 m
Ita Thao 160 m
Yidashao Wharf 190 m
Yidashao Lakeside Trail (Ita Thao Waterfront Trail) 220 m
Yidashao Lakeside Trail 220 m
Longfeng Gong 300 m
Xuan Guang Si 360 m

The Crystal Resort Sun Moon Lake

No. 3, Shueshalian St. Rihyue Village, Yuchih Township, Nan Tou County, Sun Moon Lake, Nantou, Taiwan, 555 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sun Moon Lake part of Nantou, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cingjing Veterans Farm. This 4-star property features fitness center to make your stay more indulgent and memorable.

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Highlights

Located in heart of Nantou

Check-in [24-hour]

Excellent view

340 meters to Xuanzhuang Temple

Free Wi-Fi in all rooms!

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Check-in/out [express]

Luggage storage

Car power charging station

Your dates are popular among travelersUsers are booking a place in Nantou every 1 minutes on Agoda.com
Value for money7.5
Distance to city center0.1KM
Location rating8.9
Nearest airportTaichung Airport (RMQ)
Distance to airport56.2 km

Rooms available at The Crystal Resort Sun Moon Lake

Excellent
Room comfort & quality

8.7

Lake Suite
...
  • Room size: 73 m²/786 ft²
  • Lake view
  • 1 king bed
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Moon Room
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 double bed or 2 single be...
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Sun Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
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Dawn Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Quad Deluxe
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
  • 2 double beds
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Vip Sun Room
...
  • Room size: 49 m²/527 ft²
  • 2 double beds
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Vip Lake Room
...
  • Room size: 73 m²/786 ft²
  • 1 king bed
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Vip Moon Room
...
  • Room size: 39 m²/420 ft²
  • 1 king bed
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Single Economic
...
    Enter dates to see prices
    Duplex
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at The Crystal Resort Sun Moon Lake?

      Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Crystal Resort Sun Moon Lake?

      A stay at The Crystal Resort Sun Moon Lake also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, The Crystal Resort Sun Moon Lake has a car park that's close to the resort. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Nantou with private transportation, the resort can arrange taxi service.

      Is breakfast offered at The Crystal Resort Sun Moon Lake?

      Western breakfast is available for guests. There's an additional charge of 495 TWD for adults and 385 TWD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

      What are my dining options at The Crystal Resort Sun Moon Lake?

      The Crystal Resort Sun Moon Lake features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

      Can special events be hosted at The Crystal Resort Sun Moon Lake?

      You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at The Crystal Resort Sun Moon Lake. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

      Can business events be hosted at The Crystal Resort Sun Moon Lake?

      On-site venues and convenient event services make The Crystal Resort Sun Moon Lake an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the resort can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

      What is the smoking policy at The Crystal Resort Sun Moon Lake?

      The Crystal Resort Sun Moon Lake does not permit smoking in any of its rooms or indoor areas.

      What is the closest train, metro, or bus station to The Crystal Resort Sun Moon Lake?

      Shuiwatou Trail bus station is the closest train, metro, or bus station, about 1.3 km away from The Crystal Resort Sun Moon Lake.

      What restaurants are nearby The Crystal Resort Sun Moon Lake?

      Restaurants including The Yummy, Sun Moon Lake Hui Yuan B & B Restaurant and Yi Long Ge Wan Thao Tribe Specialty Restaurant are popular in The Crystal Resort Sun Moon Lake’s neighborhood which is known as Sun Moon Lake.

      What popular shopping places are close to The Crystal Resort Sun Moon Lake?

      Located in the Sun Moon Lake area, The Crystal Resort Sun Moon Lake is close to great shopping choices like Ita Thao.

      What are popular attractions near The Crystal Resort Sun Moon Lake?

      Guests at The Crystal Resort Sun Moon Lake can easily visit Yuchi Wenwu Temple, Xiangshan Visitor Center and Xuanzhuang Temple located in the Sun Moon Lake area.

      What popular natural sightseeing spots are close to The Crystal Resort Sun Moon Lake?

      The Crystal Resort Sun Moon Lake is located in the Sun Moon Lake area, which is famous for natural sightseeing destinations such as Siang Shan Bikeway, Sun Moon Lake Bikeway and Yidashao Lakeside Trail (Ita Thao Waterfront Trail).

      Show more questions
      See map

      Explore the neighborhood

      What people love about The Crystal Resort Sun Moon Lake

      • 8.4

        Excellent

        "We really enjoyed our stay."

        Kimberly

        |

        June 20, 2022

      • 10

        Exceptional
        Cleanliness

        "We enjoy staying here ! I reserved the lake view and it was week worth it ! Our room was clean , modern and has a whirlpool jacuzzi!"

        Julie

        |

        April 26, 2022

      • 8.8

        Excellent
        Staff 

        "Nice staff."

        Sunny

        |

        November 14, 2021

      Property ranking|Compared to 780 Nantou properties
      See all rankings
      Room comfort score
      8.7/10
      Room size
      49 sqm.
      Location score
      8.9/10
      Cheapest price score
      Better than
      94
      %
      of Nantou properties
      Bigger than
      94
      %
      of Nantou properties
      Better than
      89
      %
      of Nantou properties
      Better than
      85
      %
      of Nantou properties
      Overall rating:

      8.2

      Excellent
      1,789 reviews
      Cleanliness
      8.4
      Facilities
      7.5
      Location
      8.9
      Read all reviews >
      What travelers say they love:
      the bed, the bath, and the amenities were top-notch.
      Vicki from United States
      Couple
      More about The Crystal Resort Sun Moon Lake

      More about The Crystal Resort Sun Moon Lake

      The Crystal Resort Sun Moon Lake

      Maximize your Nantou adventure with a stay at The Crystal Resort Sun Moon Lake.
      The Crystal Resort Sun Moon Lake provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Nantou can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
      You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at The Crystal Resort Sun Moon Lake. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
      You can also get small travel items and sundries at the convenience stores without having to leave the The Crystal Resort Sun Moon Lake. The resort is entirely non-smoking.
      Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Crystal Resort Sun Moon Lake offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
      You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


      Dining and things to do

      What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, The Crystal Resort Sun Moon Lake can arrange to have groceries delivered to your doorstep.
      Throughout the day, you can enjoy the activities offered at The Crystal Resort Sun Moon Lake. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


      Reasons to stay here

      Verified reviews for this resort's food and dining options score it better than 94% of accommodations in the city.
      Travelers who stayed here really appreciated the location, scoring it better than 89% of the city's other options.
      This accommodation beats more than 94% of competition in the city on room comfort.

      Amenities and facilities
      Very good
      Facilities

      7.5

      Most talked about facilities

      Breakfast

      32 mentions

      View

      24 mentions

      Food & Dining

      20 mentions

      Housekeeping

      16 mentions

      Languages spoken

      • English
      • Chinese [Mandarin]

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Ticket services
      • Tours

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Grocery delivery
      • Restaurants
      • Room service

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Convenience store
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Ironing service
      • Laundromat
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Family room

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms

      Getting around

      • Car park [free of charge]
      • Car park [nearby]
      • Car power charging station
      • Shuttle service
      • Taxi service
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Bathrobes
      • Bathtub
      • Blackout curtains
      • Clothes rack
      • Daily housekeeping
      • Desk
      • DVD/CD player
      • Free bottled water
      • Hair dryer
      • Individual air conditioning
      • In-room safe box
      • Internet access – LAN
      • Internet access – wireless
      • Ironing facilities
      • LAN Internet in room [free]
      • Linens
      • Mini bar
      • Mirror
      • Non-smoking
      • On-demand movies
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Separate shower/bathtub
      • Shower
      • Slippers
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Washing machine
      • Wi-Fi [free]
      Food and dining
      Breakfast options
      • Asian
      Restaurants on site

      亞覓湖畔餐廳 Yummy Restaurant

      • Cuisine: Asian, Chinese
      • Menu: Buffet
      Location
      No. 3, Shueshalian St. Rihyue Village, Yuchih Township, Nan Tou County, Sun Moon Lake, Nantou, Taiwan, 555
      Excellent
      Location

      8.9

      Airports

      • Taichung Airport (RMQ)
        56.2 km 1.4 hour drive
      • Chiayi Airport (CYI)
        69.3 km

      Public transportation

      • Shuiwatou Trail bus station
        1.3 km
      • Shueishe Visitor Center Bus Station
        2.8 km

      Hospital or clinic

      • Taichung Veterans General Hospital
        13.5 km

      Convenience store

      • On-site

      Cash withdrawal

      • ATM
        170 m
      What's nearby

      Popular landmarks

      • Yuchi Wenwu Temple
        2.5 km
      • Formosan Aboriginal Culture Village
        2.8 km
      • Xiangshan Visitor Center
        2.9 km
      • Chung Tai World Museum
        18.3 km
      • Xitou Nature Education Area
        23.7 km
      • Xitou Monster Village
        23.8 km
      • Hehuan Mountain (Hehuanshan)
        27.8 km
      • Small Swiss Garden
        31.6 km
      • Cingjing Veterans Farm
        33.1 km
      • Ali Mountain (Alishan)
        39.1 km

      Nearby landmarks

      • Green Lake
        90 m
      • Yi Da Shao Wharf
        110 m
      • Ita Thao Visitor Center
        120 m
      • Yidashao Pier
        130 m
      • Ita Thao
        160 m
      • Yidashao Wharf
        190 m
      • Yidashao Lakeside Trail (Ita Thao Waterfront Trail)
        220 m
      • Yidashao Lakeside Trail
        220 m
      • Longfeng Gong
        300 m
      • Xuan Guang Si
        360 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 3-4 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 5 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Pets are strictly prohibited at the property, with the exception of guide dogs.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until11:00

      Getting around

      • Distance from city center0.1KM

      Extras

      • Breakfast charge (unless included in room price)495 TWD

      The property

      • Non-smoking rooms/floorsYes
      • Number of bars/lounges1
      • Number of floors9
      • Number of restaurants2
      • Number of rooms 20
      • Year property opened2009
      Property announcements

      Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

      Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

      Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

      Reviews of The Crystal Resort Sun Moon Lake from real guests

      Provided by verified guests of Agoda
      8.2
      /
      10
      Cleanliness8.4
      Facilities7.5
      Location8.9
      Room comfort and quality8.7
      Service8.7
      Value for money7.5
      High score for Nantou
      Rating
      9+ Exceptional (301)
      8-9 Excellent (211)
      7-8 Very Good (184)
      6-7 Good (81)
      <6 Below Expectation (92)
      Time of the year
      Mar - May (209)
      Jun - Aug (188)
      Sep - Nov (226)
      Dec - Feb (246)
      All guests (1,789)
      All room types
      All languages

      Show reviews that mention 

      Showing 869 verified guest comments
      12345
      10.0
      Exceptional
      Julie from Taiwan
      Couple
      Moon Room
      Stayed 2 nights in April 2022

      Amazing view”

      We enjoy staying here ! I reserved the lake view and it was week worth it ! Our room was clean , modern and has a whirlpool jacuzzi! Thr staffs were super friendly and helpful ! We had a great time ! Definitely will come back!

      Reviewed April 26, 2022

      See room deals

      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded April 26, 2022
      The Crystal Resort Sun Moon Lake
      10.0
      Exceptional
      Vicki from United States
      Couple
      Lake Suite
      Stayed 3 nights in December 2019

      Great spot on Sun Moon Lake”

      The location and views from the room were great. The staff were most helpful and friendly. One (tiny) suggestion for improvement-the room carpet has seen its better days and should be replaced. But, all in all, this was our favorite stay in Taiwan!

      Reviewed December 15, 2019

      See room deals

      感謝您的評價與支持 地毯部分會再請工作人員保養與清潔

      Responded December 17, 2019
      The Crystal Resort Sun Moon Lake
      10.0
      Exceptional
      Nareeruth from Thailand
      Family with young children
      Moon Room
      Stayed 1 night in December 2019

      Great room with view”

      Very clean room. Nice staff helping everything. Graat view to see the lake.

      Reviewed December 11, 2019

      See room deals

      感謝您的評價 希望能夠再次為您服務

      Responded December 12, 2019
      The Crystal Resort Sun Moon Lake
      9.6
      Exceptional
      Yoong from Singapore
      Family with teens
      Quad Deluxe
      Stayed 2 nights in May 2019

      Luxurious comfortable Hotel ”

      This boutique hotel was centrally located just next to Idashao boat pier and it is very close to eating and shopping facilities. Hotel was very posh with "atas" feel be it at lobby, breakfast area or the room. The 2 nights stay was well worth it with friendly and very competent hotel staff.

      Reviewed May 11, 2019

      See room deals

      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded May 12, 2019
      The Crystal Resort Sun Moon Lake
      9.6
      Exceptional
      WEI-CHE from Thailand
      Family with young children
      Sun Room
      Stayed 1 night in December 2019

      Great view, Great location, & Great service”

      We total have 3 groups of family went for vacations at "The Crystal Resort Sun Moon Lake". The outside view from the room is excellent, like it very much. Location was just beside the main street, very convenient. The hotel staff was very helpful with the travel information, great service , and nice. If have chance will plan to arrange to there again.

      Reviewed February 05, 2020

      See room deals

      Appreciate for your like. Its our pleasure to help and provide the best service to every guest. We are happy to see you again, looking forward to your visit next time.

      Responded February 08, 2020
      The Crystal Resort Sun Moon Lake
      10.0
      Exceptional
      Diana from Singapore
      Couple
      Moon Room
      Stayed 1 night in October 2019

      Exceptional”

      the room is great with nice lake view. room facilities is great with long bath and jacuzzi.

      Reviewed October 09, 2019

      See room deals

      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded October 10, 2019
      The Crystal Resort Sun Moon Lake
      9.6
      Exceptional
      Vicki from United States
      Couple
      Lake Suite
      Stayed 3 nights in December 2019

      A little piece of heaven”

      The hotel is well situated and our room had an amazing view of the lake and mountains. The staff was very friendly and helpful. The only tiny improvement I would suggest is replacing the room carpet. Other than that, the bed, the bath, and the amenities were top-notch. We enjoyed our stay immensely.

      Reviewed December 15, 2019

      See room deals

      感謝您的評價與支持 地毯的部分會再請工作人員保養與清潔

      Responded December 17, 2019
      The Crystal Resort Sun Moon Lake
      9.6
      Exceptional
      Thanakorn from Thailand
      Group
      Sun Room
      Stayed 1 night in April 2019

      Good location and clean hoel”

      Small hotels but the room is spacious with a good lake view. The staff is attentive and helpful.

      Reviewed May 21, 2019

      See room deals

      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded May 22, 2019
      The Crystal Resort Sun Moon Lake
      10.0
      Exceptional
      Kam from Hong Kong SAR, China
      Couple
      Stayed 2 nights in November 2018

      good”

      good location and clean hotel

      Reviewed January 05, 2019

      See room deals

      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded January 06, 2019
      The Crystal Resort Sun Moon Lake
      10.0
      Exceptional
      Kam from Hong Kong SAR, China
      Couple
      Dawn Room
      Stayed 2 nights in November 2018

      good ”

      good and clean hotel

      Reviewed January 05, 2019

      See room deals

      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded January 06, 2019
      The Crystal Resort Sun Moon Lake
      9.2
      Exceptional
      Suchanun from Thailand
      Couple
      Lake Suite
      Stayed 1 night in January 2019

      Nice hotel and helpful staff”

      It’s a small hotel located just right next to Sun Moon Lake. We booked a suite lake view room which has a balcony we can sit there watching how beutiful the lake is and enjoying the cool weather anytime we want. We also like the automatically toilet in the bathroom, very convenient. Will consider staying here again next time when we are back in Taiwan.

      Reviewed January 25, 2019

      See room deals

      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded January 26, 2019
      The Crystal Resort Sun Moon Lake
      8.8
      Excellent
      Joseph from Australia
      Family with young children
      Moon Room
      Stayed 2 nights in January 2019

      Clean hotel with good view”

      Very spacious room and nice facilities with a lovely rooftop view of the lake. Housekeeping staff were very hardworking and on the ball. Most staff were very helpful and accommodating except for one of the night-time shift staff who didn't seem to be putting in much effort into requests. Great location for access to ferries but will require a ~500m walk if taking the bus from Shuishe. Great to have the Itathao street market just outside too. Easy access to lots of good food and shops! Prices were a bit on the high side but in line with the generally-higher prices of Sun Moon Lake. We quite enjoyed this stay as a relaxing break after exploring Taipei the previous week. Sounded grander than it is though. Felt more like a boutique hotel than an actual resort.

      Reviewed February 18, 2019

      See room deals

      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded February 18, 2019
      The Crystal Resort Sun Moon Lake
      8.8
      Excellent
      Jocelyn
      Family with young children
      Dawn Room
      Stayed 1 night in December 2018

      Clean property with great views of the lake! ”

      The room was clean, and my kids loved the bathtub. It is also just right next to the night market - though the entire in general is very small - just 1.5 streets of food/ shops which close before 8pm. So the DVD rental was very useful in helping keeping the family entertained at night. The view of the lake at the breakfast area is beautiful.

      Reviewed February 04, 2019

      See room deals

      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded February 06, 2019
      The Crystal Resort Sun Moon Lake
      9.6
      Exceptional
      Chan from Canada
      Couple
      Dawn Room
      Stayed 2 nights in August 2019

      Chan Hiong Young ”

      Everything perfect, except resort hotel is a little bit pricey

      Reviewed August 08, 2019

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      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded August 10, 2019
      The Crystal Resort Sun Moon Lake
      8.8
      Excellent
      Gaurav from India
      Family with young children
      Dawn Room
      Stayed 1 night in December 2019

      Very good location”

      Place is located just next to pier, very close walk. Close to ropeway and market. Hotel staff are very friendly. Breakfast view is awesome, breakfast menu just okay! Overall clean and decent place for a short stay

      Reviewed December 25, 2019

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      感謝您的評價與入住

      Responded December 27, 2019
      The Crystal Resort Sun Moon Lake
      8.8
      Excellent
      Sunny from Taiwan
      Couple
      Moon Room
      Stayed 1 night in November 2021

      Good location and view.”

      The hotel is a little outdated but the room is generally clean. Nice staff. Great Lake view.

      Reviewed November 14, 2021

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      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded November 17, 2021
      The Crystal Resort Sun Moon Lake
      8.4
      Excellent
      Wi-Hean from Australia
      Family with young children
      Moon Room
      Stayed 1 night in January 2019

      Perfect Location”

      This hotel is located right across from the lake. Room was quite spacious and comes with a nice sized TV with a surround sound system. Free DVDs for rent is available in the lobby. Only downside to this hotel is the carpark is quite a distance away but the staff is very helpful and will give you a ride on their moped from the hotel to the carpark. Staff members in the lobby were very friendly as well.

      Reviewed July 30, 2019

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      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded July 31, 2019
      The Crystal Resort Sun Moon Lake
      8.4
      Excellent
      Kimberly from Taiwan
      Family with young children
      Lake Suite
      Stayed 2 nights in June 2022

      Great location and lovely staff”

      We really enjoyed our stay. The AC worked great, the lake view family room was fantastic. Great value for the price. Breakfast first day was just ok and second day we really enjoyed the pasta. Can’t beat the location. Also appreciated the elevator (traveling with a stroller), and nice touch with the coffee in the lobby.

      Reviewed June 21, 2022

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      Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded June 21, 2022
      The Crystal Resort Sun Moon Lake
      8.4
      Excellent
      David from United Kingdom
      Couple
      Moon Room
      Stayed 2 nights in October 2019

      Great location by the Lake”

      We chose a Lake View room (you must specify - and pay - if this is important to you). Friendly staff - in an informal way. Perfect place, by the Lake. Decent breakfast. Used the restaurant one evening and had a very good meal. (Fixes menu/fixed price).

      Reviewed October 22, 2019

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      Dear Guest of honor Thank you so much for such a positive review of the The Crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

      Responded October 23, 2019
      The Crystal Resort Sun Moon Lake
      8.0
      Excellent
      IAN from Australia
      Group
      Lake Suite
      Stayed 1 night in January 2019

      Good and clean hotel”

      Room is very nice, luxurious and excellent view of the lake. My only complaint is the fitness facility looks like a play room, only cardio machines. No weights what so ever or muscle building machines. Wouldn't bother using that facility since it's small and lack ventilation. Also you can get plenty of cardio work out just by cycling around the lake. They do have parking but it's a 5 to 10 min walk in an open carpark. Not really located close to the hotel.

      Reviewed February 22, 2019

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      Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

      Responded February 22, 2019
      The Crystal Resort Sun Moon Lake
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