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THE FACE Suites Kuala Lumpur
THE FACE Suites Kuala Lumpur
THE FACE Suites Kuala Lumpur
THE FACE Suites Kuala Lumpur
THE FACE Suites Kuala Lumpur
THE FACE Suites Kuala Lumpur
THE FACE Suites Kuala Lumpur

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8.7

Excellent

5,544 reviews

5,544 reviews

View154
Housekeeping110
Swimming Pool57
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
A'Famosa Theme Park

150 m

Hard Rock Café

330 m

Malaysian Travel Business

370 m

Maison Bar

400 m

Garçon at Maison

400 m

Popular landmarks
Menara Kuala Lumpur

570 m

Petronas Twin Towers

900 m

KLCC - Bukit Bintang Pedestrian Walkway

1.1 km

Aquaria KLCC

1.1 km

KLCC Park

1.2 km

Closest landmarks
Tourist Police

360 m

Malaysian Tourism Centre

370 m

Fruit

490 m

Camp ground

490 m

Ivy

490 m

THE FACE Suites Kuala Lumpur

1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details"

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Golf course [on-site]

Luggage storage

Fitness center

This property is in high demand!

6 travelers have booked today.

Value for money8.9
Location rating8.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.1 km

Rooms available at THE FACE Suites Kuala Lumpur

Exceptional
Room comfort & quality

9.5

2 Bedroom Premier
...
  • Room size: 121 m²/1302 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
2 Bedroom Deluxe
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
1 Bedroom Superior
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Deluxe
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Premier
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Superior
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
One Bedroom Grand Premier
...
  • Room size: 101 m²/1087 ft²
  • Outdoor view
  • 1 double bed & 1 single bed
Enter dates to see prices
Two Bedroom Grand Premier
...
  • Room size: 138 m²/1485 ft²
  • Non-smoking
  • 1 king bed and 1 single bed...
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 93 m²/1001 ft²
  • 2 bathrooms
Enter dates to see prices
1-BEDROOM GRAND PREMIER
...
  • Non-smoking
  • Shower and bathtub
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at THE FACE Suites Kuala Lumpur?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to THE FACE Suites Kuala Lumpur?

THE FACE Suites Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 240 MYR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, THE FACE Suites Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at THE FACE Suites Kuala Lumpur?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at THE FACE Suites Kuala Lumpur. Adults can enjoy breakfast offered with an additional charge of 50 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at THE FACE Suites Kuala Lumpur?

Dishes are served in a la carte during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at THE FACE Suites Kuala Lumpur?

THE FACE Suites Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to THE FACE Suites Kuala Lumpur?

Bukit Nanas Monorail Station is the closest train, metro, or bus station, about 210 m away from THE FACE Suites Kuala Lumpur.

What restaurants are nearby THE FACE Suites Kuala Lumpur?

Restaurants including Toastina Cafe & Bar, Melting Pot Cafe and Benares are popular in THE FACE Suites Kuala Lumpur’s neighborhood which is known as Kuala Lumpur City Centre.

What popular shopping places are close to THE FACE Suites Kuala Lumpur?

Located in the Kuala Lumpur City Centre area, THE FACE Suites Kuala Lumpur is close to great shopping choices like Suria KLCC, CHARISMA jewellery and nikorex display.

What are popular attractions near THE FACE Suites Kuala Lumpur?

Guests at THE FACE Suites Kuala Lumpur can easily visit Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur located in the Kuala Lumpur City Centre area.

What popular natural sightseeing spots are close to THE FACE Suites Kuala Lumpur?

THE FACE Suites Kuala Lumpur is located in the Kuala Lumpur City Centre area, which is famous for natural sightseeing destinations such as Camp ground and Jelutong Tree.

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See map

Explore the neighborhood

What people love about THE FACE Suites Kuala Lumpur

  • 9.2

    Exceptional

    "If you do not expect this hotel to be a five star hotel, then you will really enjoy this hotel!"

    Catrina

    |

    September 15, 2022

  • 9.2

    Exceptional
    Spaciousness

    "Room is spacious, complete with washing machine/dryer."

    PHILLIP

    |

    September 9, 2022

  • 10

    Exceptional

    "The facilities provided were complete."

    Sharvina

    |

    September 7, 2022

Property ranking|Compared to 7,106 Kuala Lumpur properties
See all rankings
Room comfort score
9.5/10
Value for money score
8.9/10
Cleanliness score
9.1/10
Couples review score
9/10
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Overall rating:

8.7

Excellent
5,544 reviews
Cleanliness
9.1
Facilities
8.8
Location
8.9
Read all reviews >
What travelers say they love:
Great service, good location, spacious room, big gym.
Iszarul from Malaysia
Solo traveler
More about THE FACE Suites Kuala Lumpur

More about THE FACE Suites Kuala Lumpur

THE FACE Suites Kuala Lumpur

For travelers who want to take in the sights and sounds of Kuala Lumpur, THE FACE Suites Kuala Lumpur is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Access is everything, and you'll get the most of while staying only 8.8 km from Terminal Bersepadu Selatan and its easy transportation options.
At THE FACE Suites Kuala Lumpur, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the serviced apartment keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi and car hire services available at the serviced apartment.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the THE FACE Suites Kuala Lumpur.
For health reasons, smoking is not permitted anywhere inside the serviced apartment. For guests who would like to smoke, the designated smoking areas are available.
All rooms at THE FACE Suites Kuala Lumpur are designed and decorated to make guests feel right at home. Enjoy your stay even more at the serviced apartment, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and bottled water are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at THE FACE Suites Kuala Lumpur. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the serviced apartment assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at THE FACE Suites Kuala Lumpur including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at THE FACE Suites Kuala Lumpur. A beach that's accessible right from the serviced apartment puts you close to the ocean during your stay. Don't forget to make a visit or two to the serviced apartment's pool. Burn off you vacation calories with a quick visit to the serviced apartment's fitness facility.


Around the property

An array of attractions are a must-see while visiting Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 560 m away, an item on every checklist of those who travel to Kuala Lumpur.


Reasons to stay here

Find incredible value for money here, which is ranked better than 97% of the city's accommodation.
Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.
According to guests who stayed here, this serviced apartment's room comfort is rated higher than 99% of other accommodations in Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Swimming Pool

157 mentions

Housekeeping

34 mentions

View

30 mentions

Breakfast

17 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Pool with view
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Food and dining
Restaurants on site

Tangerine

  • No additional information available

Deep Blue

  • Cuisine: International
  • Menu: A-la-carte

Cafe Il Viso

  • Cuisine: International
  • Menu: A-la-carte
Location
1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
Excellent
Location

8.9

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.1 km
  • Kuala Lumpur International Airport (KUL)
    46.2 km

Public transportation

  • Bukit Nanas Monorail Station
    220 m
  • LRT Train Station - Dang Wangi
    260 m

Hospital or clinic

  • Al-Islam Specialist Hospital
    630 m

Shopping

  • Pavilion Kuala Lumpur
    1.5 km

Convenience store

  • 7 Eleven
    330 m

Cash withdrawal

  • ATM
    310 m
What's nearby

Popular landmarks

  • Menara Kuala Lumpur
    570 m
  • Petronas Twin Towers
    900 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.1 km
  • Aquaria KLCC
    1.1 km
  • KLCC Park
    1.2 km
  • Jalan Alor
    1.4 km
  • Pavilion Kuala Lumpur
    1.5 km
  • Central Market
    1.7 km
  • Chinatown - Kuala Lumpur
    1.9 km
  • KL Bird Park
    2.5 km

Nearby landmarks

  • A'Famosa Theme Park
    150 m
  • Bukit Nanas Monorail Station
    220 m
  • LRT Train Station - Dang Wangi
    260 m
  • Hard Rock Café
    330 m
  • Tourist Police
    360 m
  • Malaysian Travel Business
    370 m
  • Malaysian Tourism Centre
    370 m
  • Maison Bar
    400 m
  • Garçon at Maison
    400 m
  • Imperial Spa
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • The property has a strict no-party policy.
  • Smoking is only allowed in designated areas.
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Children of all ages are included in the maximum occupancy.
  • The property requires a refundable security deposit upon check-in.
  • Credit card used for the booking must be presented upon check-in for verification.
  • From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of MYR10 per room per night stay.
    These changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
  • Guests must be 21 years old and above to reserve a room. Guests under 21 years old must be accompanied by an adult over 21 to stay in the property.
  • The Infinity Pool on Sky Deck is open daily from 07:00 AM to 10:00 PM.
    The pool cleaning time is on Monday, Wednesday, and Friday from 07:00 AM to 08:30 AM. During these days, the pool is open after 08:30 AM.
  • Children set breakfast is chargeable at RM 18nett from 1-11 years old” and “12 years old above is considered adults and set breakfast is chargeable at chargeable at RM 35 nett
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee240 MYR

Extras

  • Breakfast charge (unless included in room price)50 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of rooms 200
Property announcements

Surau will be temporarily unavailable until further notice.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details

Surau will be temporarily unavailable until further notice.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Reviews of THE FACE Suites Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.8
Location8.9
Room comfort and quality9.5
Service8.8
Value for money8.9
High score for Kuala Lumpur
Rating
9+ Exceptional (715)
8-9 Excellent (181)
7-8 Very Good (164)
6-7 Good (52)
<6 Below Expectation (94)
Time of the year
Mar - May (316)
Jun - Aug (242)
Sep - Nov (270)
Dec - Feb (378)
All guests (2,588)
All room types
All languages

Show reviews that mention 

Showing 1,206 verified guest comments
12345
10.0
Exceptional
Maria from Qatar
Couple
1 Bedroom Superior
Stayed 1 night in February 2020

Amazing experience! 💕😍”

It was one of the most beautiful apartment that I haven't see, I have been all around the world and I can say it. It was super neat and clean; the view was wonderful; it is a Petty that they are building another apartment next to it, so the view to the twins tower is block now. But the infinity pool was gorgeous, a very comfortable!. The staff was totally amazing and helpful. I planned my boyfriend birthday! They prepare the room with all the staff that I organized! Omg! You are the best guys! I will always recommend you guys! 😍😍

Reviewed March 04, 2020

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10.0
Exceptional
Irwinder from Malaysia
Group
1 Bedroom Superior
Stayed 2 nights in May 2019

Beautiful view of KL on the SkyDeck”

The FACE suites is conveniently located near KLs shopping hub - China town, Bukit bintang , Central market and Midvalley although your probably need to take the monorail to reach some of the places. Monorail Bukit Nanas I'd a 5 min walk from the place. Staff was friendly and helpful. We even got welcome drinks upon check in. The view from the skydeck was amazing! The infinity pool though was more of a selfie point rather than a functional pool. There were also too many people around. Good thing is the crowd is checked by the security guards at the point of entry to ensure that only those who are in guest can use the facilities. Gym was also available and relatively well equipped.

Reviewed June 03, 2019

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10.0
Exceptional
ARAB from United Kingdom
Family with teens
2 Bedroom Deluxe
Stayed 1 night in January 2019

Excellent hotel with top floor infinity pool”

We had a 2 bedroom duplex suite on the 26th floor. It was excellent. Rooms were spacious and bright and clean. Had everything you need. Highly recommend it. The infinity pool on the 52nd floor was beautiful with great views of the city with the twin towers nearby. Staff were friendly and breakfast was lovely.

Reviewed January 08, 2019

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10.0
Exceptional
DIONG from Malaysia
Couple
1 Bedroom Superior
Stayed 1 night in March 2022

Happy moment”

Enjoy my short staycation in The FACE Suites. Clean & large space. Staffs very polite. Can get the concierge counter staff to validate your parking ticket every time you want to drive your car out, it's free of charge. Enjoy my dinner in DeepBlue Bar on level 51 with KLCC view. Outsider also can get free parking too if you dine in only without booking the hotel. Love the infinity pool so much!

Reviewed March 28, 2022

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10.0
Exceptional
Khirrudin from Malaysia
Family with young children
2 Bedroom Deluxe
Stayed 3 nights in June 2022

Nice view”

Room is clean and many air con inside room. Many cupboard to store things. Toilet is clean. Bed is comfortable. Filt many(8) and was very fast for high floor which we stayed at level 46. Got good washing machine and we have good stay. There is a food store just walking distance and the Mandy rice with shank is good.

Reviewed June 19, 2022

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10.0
Exceptional
Ellya from Malaysia
Family with teens
2 Bedroom Superior
Stayed 1 night in February 2020

AMAZING!”

The reception check in and check out was very easy and fast. The room is huge, clean and tidy. The infinity pool view during sunset was the best. But reminder u need to wear proper swimming suit and hijab for swimming as the guard wont allowed u to go in if u wear cotton.

Reviewed February 17, 2020

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10.0
Exceptional
Morasende from Indonesia
Family with young children
2 Bedroom Deluxe
Stayed 1 night in December 2019

Best Hotel in KualaLumpur with best infinity swimming pools”

We loved all the facility, staff are very friendly, and quick response to what all we have requested. This time was our 2nd visit to this hotel since new year 2008...The breakfast is very various and healthy....We will come back again when we visit Kuala Lumpur. The only problem is the swimming pools view to Petronas Twin Tower is now obstructed by the 2nd new building which is being built...Will we have the same view later as before?

Reviewed January 03, 2020

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10.0
Exceptional
Noor from Malaysia
Couple
1 Bedroom Superior
Stayed 2 nights in October 2021

Great location!”

If you’re looking for a great location in the city center, this is the place for you! I’ve been staying under its Platinum series couple of times but this unit doesn’t have a smart TV! Rather boring channels. Just a watch out, parking on the upper floors can be quiet & dark at night. So please ensure you have company. And don’t expect a KLCC or KL Tower view from your window. You’re lucky if you get a glimpse of it. Other than that, the place is great!

Reviewed October 18, 2021

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10.0
Exceptional
Jenwit from Thailand
Solo traveler
1 Bedroom Premier
Stayed 2 nights in January 2020

Extremly helfull saff”

when check out I leave passport and money in the property , the hotel staff informed they have found it in the room and keep all my things for me ….was great experience and comfortable with all service .

Reviewed January 05, 2020

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10.0
Exceptional
Atul from Australia
Family with teens
2 Bedroom Deluxe
Stayed 5 nights in December 2019

Exceptional is the word!”

I can’t find a fault during our 5 nights. Immaculate appartments, so clean, top notch facilities. House keeping deserves a special credit for providing limitless water bottles, coffee and tea. Superbly located in KLCC.

Reviewed December 26, 2019

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10.0
Exceptional
Ily from Malaysia
Family with young children
1 Bedroom Superior
Stayed 3 nights in November 2021

Great stay”

Best.. easy access to car park. The best thing for us women is they provide washing machine and dryer in the room.. 😁 the bed also comfortable. Pool is nice with amazing view.

Reviewed December 02, 2021

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10.0
Exceptional
Janee from Malaysia
Couple
1 Bedroom Superior
Stayed 1 night in June 2020

The best Hotel ever... Most satisfied ”

No cons to tell... The best Hotel in KL... room very clean and neat... No smelly at all... Staffs are so friend especially Ms Ila (receptionist)... Highly recommended hotel... 😊

Reviewed June 14, 2020

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10.0
Exceptional
Rabiatul from Malaysia
Couple
1 Bedroom Premier
Stayed 1 night in June 2020

By far, the best!”

I've been to a lot of hotels, resorts and sorts but, this time, Face Suites did impressed me with their services. The price is great! And the staffs are all good. The only thing that disappointed me is the view. The staff told me that I am not able to see KLCC Tower because of the construction next to the Platinum building. Overall, the best.

Reviewed June 12, 2020

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10.0
Exceptional
NOR from Malaysia
Family with young children
2 Bedroom Superior
Stayed 1 night in April 2022

Nice hotel with a lot of amenities ”

It was a great stay for my family. The room is spacious with a lot of amenities and very clean. The roof top pool view is superb

Reviewed April 25, 2022

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10.0
Exceptional
Azma from Malaysia
Group
2 Bedroom Superior
Stayed 1 night in September 2020

Bachelorrette partay”

It was an amazing stay with friends. I was expecting a larger crowd, but fortunately not that many people. Amazing rooms as always. Neat, cleaned, Covid 19 SOPs are observed. Would stay here again.

Reviewed October 02, 2020

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10.0
Exceptional
Noorkhairani from Malaysia
Family with young children
2 Bedroom Deluxe
Stayed 2 nights in November 2021

The best staycation place ever”

Absolutely satisfied with my stay here . This was my third time here but first time to engage directly with The FACE suites, been rented with other agent and unit was simply horrible,.the floor was cracked and simply no action from the agent after complaints. My point here, stay and engage directly with The FACE suites to avoid any hiccups.

Reviewed December 05, 2021

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10.0
Exceptional
BANDY from Singapore
Family with teens
2 Bedroom Superior
Stayed 1 night in May 2022

Great”

A 5 star value deal, the iconic chow kit is within walking distance and stone throw distance LemanJah the boss nasi lemak is an authenic KL breakfast, must try! Hotel has good amenities , everything is in working order, big windows great view of the city. Great stay, will come back:)

Reviewed May 29, 2022

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9.6
Exceptional
Nur
Family with young children
1 Bedroom Superior
Stayed 1 night in July 2020

Perfect stay”

Was offered babycot for my baby and it was FOC. I requested for simple room deco for my husband’s birthday but they cant arrange for it. Instead, they replaced with a complimentary slice of cake. N it tastes so good, for sure. The room is big n clean. Its just that, when i had dinner at Deep Blue, i’m planning to have steak as i checked the menu from their website. But they dont have it currently. Apart from that, their swimming pool also havent opened. Everything else was perfect!

Reviewed July 12, 2020

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10.0
Exceptional
Nur from Malaysia
Family with young children
2 Bedroom Superior
Stayed 2 nights in January 2022

Best place ever”

Good staff.. clean surrounding.. beautiful lobby and room.. everything was good.. i recommended to others if u want to stay here.. 5 stars

Reviewed January 15, 2022

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10.0
Exceptional
Adeela
Family with young children
1 Bedroom Deluxe
Stayed 4 nights in November 2019

Exceptional”

Our stay was fantastic! We got upgraded to deluxe room upon check in. The room was the best! Breakfast was pretty good, but could be even better. The lift really disappoints us. 2 of the lift at our block broke down and waiting for repair. Had to wait almost 10mins during busy hours.

Reviewed December 05, 2019

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