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The Grand Plaza Hotel Smouha
The Grand Plaza Hotel Smouha
The Grand Plaza Hotel Smouha
The Grand Plaza Hotel Smouha
The Grand Plaza Hotel Smouha
The Grand Plaza Hotel Smouha
The Grand Plaza Hotel Smouha

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7.6

Very good

1,092 reviews

1,092 reviews

See map

7.2

Very good

Location rating score

Very good location
Nearby landmarks
Degas For Fine Art 1.8 km
Le Palais 1.8 km
Alex City Travel - Day Tours 1.9 km
El Qaed Ibrahim Mosque 2.6 km
Mustafa Kamel Necropolis 2.6 km
Bahgat Gallery 3.0 km
Sidi Bishr Mosque 3.0 km
Al Muntaza Mosque 3.1 km
Stanley Bridge 3.1 km
Chatby Tombs 3.3 km

The Grand Plaza Hotel Smouha

14 May avenue Smouha, Alexandria, Alexandria, Egypt, 21648 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Alexandria part of Alexandria, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Borg El Arab Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Daily housekeeping

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Contactless check-in/out

Fitness center

Restaurants

Your dates are popular among travelersUsers are booking a place in Alexandria every 39 minutes on Agoda.com
Value for money7.0
Distance to city center05 km
Location rating7.2

Rooms available at The Grand Plaza Hotel Smouha

Junior Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Family Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 single bed and 1 queen be...
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Superior Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Standard Single Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Single Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Standard Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Standard Triple Room
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 3 single beds
Enter dates to see prices
Superior Room - Special Rate for Egyptians & Residents Only
...
  • Room size: 34 m²/366 ft²
  • Shower
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Back View Egyptian Residents
...
  • Room size: 32 m²/344 ft²
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Other
...
  • Room size: 64 m²/689 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Grand Plaza Hotel Smouha?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Grand Plaza Hotel Smouha?

Parking is available for a fee of 5 USD per day. Self-parking is conveniently available at the hotel.

Is breakfast offered at The Grand Plaza Hotel Smouha?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at The Grand Plaza Hotel Smouha. Halal breakfast is available for guests. There's an additional charge of 08 USD for adults and 5 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Grand Plaza Hotel Smouha?

The Grand Plaza Hotel Smouha features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Grand Plaza Hotel Smouha?

Your special occasion or event can be hosted at one of the 2 versatile venues. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Grand Plaza Hotel Smouha. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at The Grand Plaza Hotel Smouha?

On-site venues and convenient event services make The Grand Plaza Hotel Smouha an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What restaurants are nearby The Grand Plaza Hotel Smouha?

The Grand Plaza Hotel Smouha’s neighborhood is Alexandria which includes popular restaurants such as Splash Restaurant, Abou Donia B.B.Q and Pizza Nour.

What popular shopping places are close to The Grand Plaza Hotel Smouha?

The Grand Plaza Hotel Smouha is located in Alexandria area which features shopping places such as Degas For Fine Art, Le Palais and Bahgat Gallery.

What are popular attractions near The Grand Plaza Hotel Smouha?

The Grand Plaza Hotel Smouha’s location in the Alexandria neighborhood makes it close to famous attractions including El Qaed Ibrahim Mosque, Mustafa Kamel Necropolis and Sidi Bishr Mosque.

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Explore the neighborhood

What people love about The Grand Plaza Hotel Smouha

  • 9.2

    Exceptional
    Cleanliness

    "It is a good clean hotel for business trip, having table hood internet and good breakfast."

    Elif

    |

    July 24, 2022

  • 8

    Very good
    Breakfast

    "they compensated with with applausable hospitality and the breakfast was good too."

    FATIMAH

    |

    July 18, 2022

  • 8

    Very good
    Staff 

    "The hotel is clean ,rooms are nice ,the staff is very friendly."

    Islam

    |

    July 11, 2022

Property ranking|Compared to 363 Alexandria properties
See all rankings
Cheapest price score
Value for money score
7/10
Service score
8.3/10
Cleanliness score
8.2/10
Better than
99
%
of Alexandria properties
Better than
98
%
of Alexandria properties
Better than
98
%
of Alexandria properties
Better than
98
%
of Alexandria properties
Overall rating:

7.6

Very good
1,092 reviews
Cleanliness
8.2
Facilities
7.2
Location
7.2
Read all reviews >
More about The Grand Plaza Hotel Smouha

More about The Grand Plaza Hotel Smouha

The Grand Plaza Hotel Smouha

Take a dose of vitamin sea and revitalize your soul with a comfort stay at The Grand Plaza Hotel Smouha.
The range of services provided by The Grand Plaza Hotel Smouha ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes.
The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Guestrooms at The Grand Plaza Hotel Smouha are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at The Grand Plaza Hotel Smouha include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms. The Grand Plaza Hotel Smouha also provides a hair dryer and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Grand Plaza Hotel Smouha caters to its guests varied dietary restrictions with cuisine types such as halal available.
The Grand Plaza Hotel Smouha lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Reasons to stay here

Rooms here are cheaper than 98% of accommodations in the city.
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Swimming Pool

2 mentions

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • Italian
  • Russian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Blackout curtains
  • Closet
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Halal
Restaurants on site

Venus Restaurant

  • Menu: Buffet, A-la-carte
Location
14 May avenue Smouha, Alexandria, Alexandria, Egypt, 21648
Very good
Location

7.2

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out from08:00
  • Check-out until12:00

Getting around

  • Distance from city center05 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)08 USD

The property

  • Non-smoking rooms/floorsyes
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 278
  • Room voltage220
  • Year property opened2016

Parking

  • Daily parking fee5 USD

Reviews of The Grand Plaza Hotel Smouha from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness8.2
Facilities7.2
Location7.2
Service8.3
Value for money7.0
High score for Alexandria
Rating
9+ Exceptional (9)
8-9 Excellent (2)
7-8 Very Good (5)
6-7 Good (0)
<6 Below Expectation (7)
Time of the year
Mar - May (2)
Jun - Aug (14)
Sep - Nov (3)
Dec - Feb (4)
All guests (70)
All room types
All languages

Show reviews that mention 

Showing 23 verified guest comments
12
10.0
Exceptional
Beiyi from China
Solo traveler
Superior Room
Stayed 2 nights in June 2018

A good stay”

Value for money.

Reviewed March 05, 2019

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8.4
Excellent
ABD from Egypt
Family with teens
Family Room
Stayed 1 night in October 2020

Good place, clean, quite, near to my business, good staff”

Good for short stay, make shopping and business in center of city, going for school exam and universities. But the towels in bath were not good

Reviewed October 11, 2020

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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager

Responded August 13, 2022
The Grand Plaza Hotel Smouha
8.0
Excellent
FATIMAH from Egypt
Group
Standard Room
Stayed 2 nights in July 2022

Value for comfort n breakfast”

Location was not ideal . However they compensated with with applausable hospitality and the breakfast was good too.. tho u still have to ask for basic amenties like iron on room service

Reviewed July 18, 2022

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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager

Responded August 13, 2022
The Grand Plaza Hotel Smouha
8.0
Excellent
Islam from Egypt
Couple
Standard Room
Stayed 2 nights in July 2022

Very good”

The hotel is clean ,rooms are nice ,the staff is very friendly.

Reviewed July 12, 2022

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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager

Responded August 13, 2022
The Grand Plaza Hotel Smouha
4.8
tamer from Egypt
Family with young children
Stayed 1 night in July 2019

Acceptable”

It is bit expensive but it is clean The option of paying additional money flr the parking was not good Hope that they will make it free allover the time of stay and that would be a great option like all other hotels allover the word are following.

Reviewed March 15, 2020

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4.0
Ahmed from Saudi Arabia
Couple
Standard Room
Stayed 2 nights in July 2019

Paid for superior and got standard room”

I paid for a superior room and the reservation at their system appears standard room. No swimming pool. Location is far from city center. Too high price for the quality and space.

Reviewed July 30, 2019

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2.8
Ngo from United Kingdom
Solo traveler
Superior Room
Stayed 1 night in January 2022

Disgusting hotel! Avoid ”

The room is dirty af, loud music playing all night on the rooftop. Doggy neighbourhood and extremely poor management and attitude, avoid!

Reviewed January 17, 2022

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10.0
Exceptional
MOHD from Malaysia
Family with teens
Family Room
Stayed 7 nights in December 2017

EXCELLENT HOTEL”

The hotel is located not exactly near at the bustling city center of Alexandria, however its location is still close to all destinations and the very near to Green Plaza Mall . We had the family room which was excellent for us. Check in and check out was not a problem. Breakfast was great. All in all, it is an excellent hotel.

Reviewed January 12, 2018

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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager

Responded August 13, 2022
The Grand Plaza Hotel Smouha
8.8
Excellent
Maram from Egypt
Solo traveler
Superior Room
Stayed 4 nights in June 2018

Very nice and convenient”

As a solo traveller, I enjoyed my stay at the Grand Plaza hotel, I feel though that they don't realise how attractive their property is for solo travellers and they treat it like it's made for families. I found them very helpful and quick on their feet with my requests and enquiries, one lady in particular was very nice and friendly at reception. I especially liked their room service, the burger was homemade and very well cooked, the bread was fresh, the fries were still hot and well spiced, the salad fresh and tasty, I very much felt like this meal was done with love! haha. Their breakfast didn't have that many options, but it was up to standard, nothing too fancy. The room was very clean and equipped with all the basics, the bathroom modern and nice. There was no hairdryer though, which I thought was kinda weird and inconvenient. At some point I needed nail care kit, they didn't have clippers so they gave me two kits with nail file, they're genuinely helpful and good-natured.

Reviewed July 01, 2018

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9.6
Exceptional
Ali from Bahrain
Group
Standard Room
Stayed 4 nights in February 2018

Exceptional”

highly Recommended to stay in this hotel . staff is friendly , room is spaciouse and clean . thanks to Sara supervisor for her help . Great value of money .

Reviewed February 09, 2018

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4.0
hasan from Egypt
Family with young children
Family Room
Stayed 1 night in June 2018

Bad location and no reception or swimming pool”

That was a bad experience the hotel didn’t have any facilities like lobby or swimming pool or a restaurant, and the rooms were small and the furniture was old

Reviewed June 21, 2018

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7.2
Very good
AFTAB from India
Couple
Stayed 1 night in November 2018

Aftab Ahmad”

O.K for one night.

Reviewed December 13, 2018

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10.0
Exceptional
Shimaa from Egypt
Couple
Standard Room
Stayed 2 nights in July 2022

Exceptional”

Good

Reviewed July 31, 2022

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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager

Responded August 13, 2022
The Grand Plaza Hotel Smouha
9.2
Exceptional
Shimaa from United Arab Emirates
Couple
Standard Room
Stayed 1 night in July 2022

Exceptional”

Good

Reviewed July 29, 2022

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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager

Responded August 13, 2022
The Grand Plaza Hotel Smouha
9.2
Exceptional
Elif from Egypt
Business traveler
Standard Room
Stayed 4 nights in July 2022

Clean & moderate”

It is a good clean hotel for business trip, having table hood internet and good breakfast. The rooms are a bit small but you would not need if you are in a business trip! Staff is polite and helpful! Food is nice! Value for money!

Reviewed July 24, 2022

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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager

Responded August 13, 2022
The Grand Plaza Hotel Smouha
5.2
Chikara from Japan
Solo traveler
Standard Room
Stayed 2 nights in August 2022

安くていいホテル”

アレックサンドリア電車駅より車で約10分の距離で、便利です。ホテルの近くにはあまりレストランはありません。部屋は割と広いですが、掃除スタッフはちょっと良くない。四階に泊まりましたが、ベランダの扉の鍵が故障していて鍵がかからない状態でした。

Reviewed August 16, 2022

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親愛なるチカラ様 グランド プラザ - ソムア ホテルでの最近のご経験についてレビューをお送りいただき、ありがとうございます。ホテルから徒歩数分のグリーンプラザモールには、ホテル周辺にたくさんのレストランがあることを強調したいと思います。 24時間年中無休のフロントデスクにお知らせいただければ、テラスロックをすぐに修理できます。 すぐにお会いできることを楽しみにしており、異なる体験をお約束します モハメド・アブデル・ラザク 品質管理者

Responded August 20, 2022
The Grand Plaza Hotel Smouha
9.6
Exceptional
Ahmed from Egypt
Family with young children
Standard Room
Stayed 1 night in August 2022

Exceptional”

فندق مريح ونظيف جداً وتمنيت اني امدد الاقامة لكن الاجازة خلصت

Reviewed August 28, 2022

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عزيزى الاستاذ/ أحمد يسعدنا أنك استمتعت بوقتك معنا ووجدت مرافقنا مفيدة. ونحن نتطلع إلى الترحيب بكم مرة أخرى في وقت قريب. تحياتي الحارة، محمد عبد الرزاق مدير الجودة

Responded August 29, 2022
The Grand Plaza Hotel Smouha
7.2
Very good
SALEM from Saudi Arabia
Solo traveler
Superior Single Room
Stayed 3 nights in May 2022

المكان هدوء ورايق ..يمكن قضاء الوقت فى النزهه والتفسح لتعود الى مكان مريح ”

عيوب الفندق فقط قلة الخدمات لا يوجد صالة جم ولا يوجد مسبح ولا يوجد بار المتوفر كوفي متواضع مطعم مقبول مكان اعتبره لمن لا يهتم بالمسبح والبار والجم فأنصح بهذا المكان

Reviewed May 07, 2022

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7.2
Very good
Heba from Egypt
Solo traveler
Standard Single Room
Stayed 2 nights in May 2022

ا”

الفندق ممتاز ولكن مشكلته انه بعيد جدا عن البحر ويحتاج الي مواصلات للوصول اليه

Reviewed May 06, 2022

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2.4
Mohamed from Egypt
Couple
Standard Room
Stayed 1 night in September 2021

لا انصح به علي الاطلاق”

اسواء فندق للاقامة.انا اول مرة اعمل كوممنت بعد الاقامة بس الفندق ده استفزني لاقصي درجه.. منتهي الاستهتار براحة النزلاء.. طول الليل ازعاج رهيب واتصلت بالريسبشن اكثر من مرة بسبب الاستهتار والازعاج بمل مكان في الفندق.. ولم يستيجيبوا لاي طلب .. ترجيتهم لانني لا استطيع النوم بسبب كل هذا الازعاج وخيرا نزلت من الفندق الساعة 3 الفجر. صدقوني مكان سيئ في كل شيئ

Reviewed September 05, 2021

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12
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