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The Magellan Sutera Resort
The Magellan Sutera Resort
The Magellan Sutera Resort
The Magellan Sutera Resort
The Magellan Sutera Resort
The Magellan Sutera Resort
The Magellan Sutera Resort

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8.6

Excellent

7,394 reviews

7,394 reviews

View123
Breakfast73
Housekeeping64
See map

8.9

Excellent

Location rating score

Excellent location - 1.09 kilometers from city center
Parking
FREE
Popular landmarks
Sabah State Museum 1.9 km
Mamutik Island 2.5 km
Night Market 2.7 km
Gaya Street Sunday Market 3.3 km
Kota Kinabalu City Mosque 3.5 km
Signal Hill Observatory Platform 3.7 km
Manukan Island 6.2 km
Tunku Abdul Rahman Marine Park 7.2 km
Sapi Island 7.2 km
Poring Hot Springs 17.1 km
Nearby landmarks
Stone boardwalk sunset viewpoint 420 m
The Golf Academy Borneo 730 m
Double Six Memorial Park 750 m
Sutera Harbour Golf & Country Club 760 m
Shot Put Pitch 1.0 km
Tanjung Aru Perdana Park 1.0 km
Whole Sale Super Market 1.0 km
Sunny Supermarket 1.1 km
Habour City car park 1.1 km
Long Jump Pitch 1.1 km

The Magellan Sutera Resort

1 Sutera Harbour Boulevard, Sutera Harbour , Central Business District, Kota Kinabalu, Malaysia, 88100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sapi Island as well as Tanjung Aru Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Excellent food & dining

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Only fully vaccinated individuals are allowed to check in. Covid-19 vaccination digital certificate must be presented upon making reservations and upon arrival. 2 weeks after 2nd dose in a 2-dose series for Pfizer, AstraZeneca and Sinovac vaccine OR; 28 days after a single dose vaccine for Johnson&Johnson and CanSino vaccine"

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Kids club

Golf course [on-site]

Check-in/out [express]

BBQ facilities

This property is in high demand!

61 travelers have booked today.

Value for money8.4
Distance to city center3km
Location rating8.9
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport4.5 km

Rooms available at The Magellan Sutera Resort

Excellent
Room comfort & quality

8.5

Deluxe Sea View
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 96 m²/1033 ft²
  • Ocean view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Garden View
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Club Sea View
...
  • Room size: 61 m²/657 ft²
  • Ocean view
  • 1 king bed or 2 single beds
Enter dates to see prices
Magellan Club Suite
...
  • Room size: 149 m²/1604 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Blissful Escape Package (Malaysian Only) - Magellan Club Room with Sea View and Club Lounge Access
...
  • Room size: 61 m²/657 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Getaway at The Magellan Sutera (Malaysian Only) - Magellan Club Room with Sea View and Club Lounge Access
...
  • Room size: 61 m²/657 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 149 m²/1604 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Blissful Escape Package (Malaysian Only) - Magellan Club Suite
...
  • Room size: 149 m²/1604 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Getaway at The Magellan Sutera (Malaysian Only)- Magellan Club Suite
...
  • Room size: 149 m²/1604 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Magellan Sutera Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Magellan Sutera Resort?

A stay at The Magellan Sutera Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, The Magellan Sutera Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at The Magellan Sutera Resort?

Wake up to a great buffet breakfast at The Magellan Sutera Resort. Halal breakfast is available for guests. There's an additional charge of 50 MYR for adults and 30 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at The Magellan Sutera Resort?

The Magellan Sutera Resort features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Magellan Sutera Resort?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Magellan Sutera Resort. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at The Magellan Sutera Resort?

On-site venues and convenient event services make The Magellan Sutera Resort an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Magellan Sutera Resort?

The Magellan Sutera Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Magellan Sutera Resort?

South Bus Terminal is the closest train, metro, or bus station, about 1.7 km away from The Magellan Sutera Resort.

What restaurants are nearby The Magellan Sutera Resort?

Restaurants including Breeze Beach Club, Spice Island and Ferdinand's are popular in The Magellan Sutera Resort’s neighborhood which is known as Central Business District.

What popular shopping places are close to The Magellan Sutera Resort?

Located in the Central Business District area, The Magellan Sutera Resort is close to great shopping choices like Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near The Magellan Sutera Resort?

Guests at The Magellan Sutera Resort can easily visit Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum located in the Central Business District area.

What popular natural sightseeing spots are close to The Magellan Sutera Resort?

The Magellan Sutera Resort is located in the Central Business District area, which is famous for natural sightseeing destinations such as Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

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Explore the neighborhood

What people love about The Magellan Sutera Resort

  • 9.6

    Exceptional

    "Among the best hotels i the Kota Kinabalu"

    Nurbit

    |

    September 29, 2022

  • 9.2

    Exceptional
    Staff 

    "Resort in the heart of the city with warm welcome by the staff and clean room is all I needed to relax and chill."

    Floreta

    |

    September 28, 2022

  • 9.2

    Exceptional

    "The VIEWWWWWW is the best part, must get the sea view room!!"

    Yie

    |

    September 28, 2022

Property ranking|Compared to 1,526 Kota Kinabalu properties
See all rankings
Room comfort score
8.5/10
Room size
79 sqm.
Couples review score
8.7/10
Cleanliness score
8.7/10
Better than
99
%
of Kota Kinabalu properties
Bigger than
96
%
of Kota Kinabalu properties
Better than
94
%
of Kota Kinabalu properties
Better than
91
%
of Kota Kinabalu properties
Overall rating:

8.6

Excellent
7,394 reviews
Cleanliness
8.7
Facilities
8.9
Location
8.9
Read all reviews >
What travelers say they love:
All the Staff are very polite and helpful.
Lionel from Malaysia
Family with young children
More about The Magellan Sutera Resort

More about The Magellan Sutera Resort

The Magellan Sutera Resort

Take everything available in Kota Kinabalu with a comfort stay at The Magellan Sutera Resort.
Take advantage of a wealth of unrivaled services and amenities at The Magellan Sutera Resort. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Kota Kinabalu. If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site.
The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the resort to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at The Magellan Sutera Resort is furnished and equipped with handy amenities. Some rooms at The Magellan Sutera Resort are equipped with air conditioning for your convenience. Some rooms at The Magellan Sutera Resort include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The resort also offers a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at The Magellan Sutera Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at The Magellan Sutera Resort which has a selection of halal options.
A night in at the resort's karaoke rooms, bar and nightclub can be as fun as a night out with your travel companions.
The Magellan Sutera Resort offers an excellent variety of recreational facilities. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like snorkeling, non-motorized water sports, motorized water sports and diving. If you like water sports, you'll appreciate the convenience of watersports equipment rentals and boats provided by The Magellan Sutera Resort.
Have fun without traveling far, by taking advantage of the squash court, dart board, ping-pong table, yoga room, tennis court, golf course on site, bowling alley and badminton court at The Magellan Sutera Resort. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

Guests who stayed here rated the facilities above 94% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Kota Kinabalu.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

79 mentions

Breakfast

73 mentions

Housekeeping

38 mentions

Food & Dining

35 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
  • Malay

Accessibility

  • On-site accessible restaurants / lounges
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Badminton court
  • Billiards
  • Boating
  • Bowling alley
  • Dart board
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Squash court
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Whirlpool bathtub
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
  • Buffet
Restaurants on site

Five Sails

  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte
Location
1 Sutera Harbour Boulevard, Sutera Harbour , Central Business District, Kota Kinabalu, Malaysia, 88100
Excellent
Location

8.9

Airports

  • Kota Kinabalu International Airport (BKI)
    4.5 km
  • Labuan Airport (LBU)
    116.1 km

Public transportation

  • South Bus Terminal
    1.8 km
  • North Borneo Railway
    1.9 km

Hospital or clinic

  • Gleneagles Kota Kinabalu
    1.2 km

Shopping

  • Gaya Street Sunday Market
    3.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Sabah State Museum
    1.9 km
  • Mamutik Island
    2.5 km
  • Night Market
    2.7 km
  • Gaya Street Sunday Market
    3.3 km
  • Kota Kinabalu City Mosque
    3.5 km
  • Signal Hill Observatory Platform
    3.7 km
  • Manukan Island
    6.2 km
  • Tunku Abdul Rahman Marine Park
    7.2 km
  • Sapi Island
    7.2 km
  • Poring Hot Springs
    17.1 km

Nearby landmarks

  • Stone boardwalk sunset viewpoint
    420 m
  • The Golf Academy Borneo
    730 m
  • Double Six Memorial Park
    750 m
  • Sutera Harbour Golf & Country Club
    760 m
  • Shot Put Pitch
    1.0 km
  • Tanjung Aru Perdana Park
    1.0 km
  • Whole Sale Super Market
    1.0 km
  • Sunny Supermarket
    1.1 km
  • Habour City car park
    1.1 km
  • Long Jump Pitch
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A valid ID is required upon check-in for verification of domestic residents booking at domestic rates. Guests may be required to pay full prevailing rate upon failure to do so.
  • Only fully vaccinated individuals are allowed to check in. Covid-19 vaccination digital certificate must be presented upon making reservations and upon arrival. 2 weeks after 2nd dose in a 2-dose series for Pfizer, AstraZeneca and Sinovac vaccine OR; 28 days after a single dose vaccine for Johnson&Johnson and CanSino vaccine
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee300 MYR
  • Distance from city center3km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)50 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 453
  • Room voltage220
  • Year property opened1999
  • Most recent renovation2015

Parking

  • Daily parking fee0 MYR

Reviews of The Magellan Sutera Resort from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.9
Location8.9
Room comfort and quality8.5
Service8.7
Value for money8.4
High score for Kota Kinabalu
Rating
9+ Exceptional (1,572)
8-9 Excellent (703)
7-8 Very Good (663)
6-7 Good (258)
<6 Below Expectation (323)
Time of the year
Mar - May (835)
Jun - Aug (967)
Sep - Nov (779)
Dec - Feb (938)
All guests (6,118)
All room types
All languages

Show reviews that mention 

Showing 3,519 verified guest comments
12345
10.0
Exceptional
Edna from Malaysia
Family with young children
Deluxe Garden View
Stayed 1 night in December 2021

Great stay🥰”

Out of many hotels and resorts i've stayed here in kota kinabalu i think the Magellan Sutera Resort is the best resort ever. Really great and really family friendly resort. The food was delicious with a variety of choices. The room was clean and the bed was very comfy. They also provided me a baby coat for my 4mo baby. That was just great. The view and facilities was also awesome. I have no complaint for this hotel resort. The staf were also really helpful and friendly. I would recommend everyone to stay at this resort.keep up!!

Reviewed December 14, 2021

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Thank you for the review.

Responded May 28, 2022
The Magellan Sutera Resort
10.0
Exceptional
caroline from Australia
Couple
Executive Suite
Stayed 7 nights in December 2019

Christmas 2019”

After much searching on hotels for our Christmas 2019 holiday we decided on the Magellan Sutera in KK - so glad we did we booked a Executive Suite which was like an apartments - 2 balconies, lounge room, bedroom, 2 toilets and a full bathroom, as well as a small kitchen. The best restaurant to eat in we found to be Alfresco service and choices were great and between 7-9pm each night they have a drinks package 50% discount. Den, Stanley, Emily & Michelle were amazing staff and could not do enough for you. Check in was very quick although we had to find our own room which was fine. This hotel caters more to the South Koreans but they differently look after westerners. There are 3 different complexes in this hotel as well as a harbour, golf club , cinema, bowling and much more all of which you can use as their guest. he only thing I would suggest they change for the Executive Club members is more of a drink package as there is only Tiger beer, soft drinks, gin & vodka plus wines -

Reviewed December 29, 2019

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Thank you

Responded June 03, 2022
The Magellan Sutera Resort
10.0
Exceptional
Noorhamidah from Malaysia
Family with young children
Stayed 1 night in July 2020

Great location, even greater facilities 🤩”

We decided to stay here for our short trip in KK as it has been quite some time for the kids to get out and play. Plus, the fact that by staying here, we could enjoy all the facilities that Sutera Harbour has to offer was definitely a major draw. Reception was a breeze, room was clean and the swimming pools won my kids’ heart 😍 Not forgetting, I totally appreciate the amount of lifeguards around, you guys are heroes 🤩 In addition, the breakfast spread was superb in my books. I would definitely stay here again, kudos to the whole crew of The Magellan Sutera 👏👏👏

Reviewed July 07, 2020

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Thank you

Responded June 03, 2022
The Magellan Sutera Resort
10.0
Exceptional
Lee from Malaysia
Couple
Deluxe Garden View
Stayed 1 night in April 2022

Totally worth it! ”

Had a very comfortable stay. I had a very good sleep and had a good time walking around the resort exploring the place. Especially the docks. Find it amazing how they keep the docks clean and there’re coral and fishes just by the bay. Although I think they should put more effort in cleaning it a little bit as I could see oil on the water. Food was good at the resort too. The price wasn’t too expensive for a 5 star resort. The staffs were nice and all my requests were met. Will totally come back again!

Reviewed April 26, 2022

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Dear Lee, Thank you for taking time sharing the experience with us. We are delighted that you have enjoyed your stay, the food and the hospitality from our team. We have taken note about the visible oil excess which we do clean it every day. Definitely, we would love to welcome you back soon. Regards, The Management Team

Responded May 25, 2022
The Magellan Sutera Resort
10.0
Exceptional
Darwinus from Malaysia
Family with young children
Stayed 1 night in July 2020

Exceptional”

I was greeted with a warm welcome from the receptionist.. I originally booked a garden view. I am so they give me a sea view room, with all my personal request granted (smoke free and upper level). It was very clean. Moreover the facilities are good. They have playground and activities for kids. My wife and daughter had a great time. We love the swimming pool. Breakfast was okay. Seaview, sunrise and sunset was great! I will booked again im the future.

Reviewed July 26, 2020

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Thank you !

Responded May 26, 2022
The Magellan Sutera Resort
10.0
Exceptional
Hazirah from Malaysia
Family with teens
Deluxe Sea View
Stayed 1 night in April 2022

Superb package! Highly recommended 👍🏻”

My first time staying at Sutera Harbour, chose the Blissful package but little did we know this package is for honeymoon but really worth even for family! In agoda it didn't list every detail for this package, all we know is breakfast (sahur for muslim) included but upon check in, there were also dinner included and also evening cruise! Such an amazing experience staying here, good service and nice staff, food was nice its just that for sahur the variety of food could be more suitable and light like cereals, porridge, oat, since not everyone want to eat rice. For the cruise there should be little signboard to guide to the meeting point, we almost missed the cruise since we got lost. Everything else was nice, looking forward to stay here again!

Reviewed April 22, 2022

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Dear Hazirah, Thank you for sharing your stay experience with us, we appreciate the information rendered and we will share some of your concerns with our team. We are also delighted to hear that you have enjoyed your stay and we do hope to see you again very soon. Regards, The Management Team

Responded May 25, 2022
The Magellan Sutera Resort
10.0
Exceptional
CHAEEUN
Couple
Club Sea View
Stayed 3 nights in March 2019

Very good and Soo beautiful.”

I booked the club room sea view and was upgraded to a suite. I was very happy. The check-in process was quick. The staff were friendly and professional. The staff was good at English and Korean. Service was very good. The room was spacious, pleasant and beautiful. The sea, the scenery, the promenade and the sunset were beautiful. The pool and Italian restaurant, breakfast and club lounge were the best of all. Especially conversation with staff of bar in pool was fun. It is the best accommodation in Kota Kinabalu. I highly recommend Magellan Sutra! It was the best trip.

Reviewed April 23, 2019

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Thank you for your review.

Responded June 06, 2022
The Magellan Sutera Resort
10.0
Exceptional
muhammad from Malaysia
Family with young children
Deluxe Garden View
Stayed 1 night in December 2021

There's room for improvement ”

As the price nowadays is very tempting, I have to say that Magellan could've hired more part timers especially in the Housekeeping & Front Office departments. They are lacking with staffs as that one guy from the front desk himself had to run to the rooms to check the condition. We have waited from 3pm and only managed to get into the room almost 7pm. Luckily they offered late checkout and complimentary dinner. I feel sorry for the guests as there were elderly people who had to wait as well, and my deepest sorry for the staffs. They've done their best, even breakfast time, the F&B staffs are well managed with the guests and preparations. Definitely will come back if there's improvement and great room price.

Reviewed January 04, 2022

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Thank you for your review. Your comments has been take note off and have been shared with the management team.

Responded May 28, 2022
The Magellan Sutera Resort
10.0
Exceptional
Kathlyn from Malaysia
Family with young children
Deluxe Garden View
Stayed 6 nights in December 2021

Great option for family getaways”

Stayed here with my niece, nephew and my two elderly parents and they had the time of their life. Parents enjoyed the buffet and views, while the kids immediately took to the pool and cycling during sunset along the coast. Plus it’s so close to the city centre in case you want to venture out, etc. Only regret is that I didn’t get to experience the spa while I was there since I’ve heard nothing but good news about it.

Reviewed January 02, 2022

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Thank you for your review. Your comments has been take note off and have been shared with the management team.

Responded May 28, 2022
The Magellan Sutera Resort
10.0
Exceptional
Sourav from India
Couple
Deluxe Sea View
Stayed 2 nights in July 2022

In Love with this place… The best to stay in KK”

This resort has it all excellent sea view, spacious clean room, good food, loads of activities. Just 10min away from airport. Staffs are very welcoming. Overall a great place with wonderful experience.

Reviewed July 15, 2022

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Dear Sourav, Thank you for your review and we are delighted to hear that you and family enjoyed your stay with us. We hope to welcome you again soon. Thank You. Resort Management Team

Responded July 15, 2022
The Magellan Sutera Resort
10.0
Exceptional
KYEONGMIN from South Korea
Family with young children
Club Sea View
Stayed 6 nights in September 2019

Perfect family trip”

I stayed Magellan Sutera club room for 6 nights as my family trip.  It was very good experience to stay here: 1. All the staffs here were very helpful and friendly, 2. The foods of lounge and room service were very delicious, 3. Although the resort is a bit old, the room was clear, and 4. It was really easy to access pool. I definitely will come again here. Thank you very much for all lounge staffs.

Reviewed September 13, 2019

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Thank you

Responded June 03, 2022
The Magellan Sutera Resort
10.0
Exceptional
Tien from Malaysia
Couple
Deluxe Garden View
Stayed 1 night in February 2022

Super comfort bed.”

The bed is really superb comfort. Room is specious and very bright with modern design. Breakfast is good with many varieties of food. The lobby was huge and so impressive when we first walked in to the hotel to check in.

Reviewed March 01, 2022

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Dear Tien, Thank you for sharing your experience while staying with us. We are delighted to hear that you have enjoyed your stay and we hope to welcome you again in the nearest future. Best Regards, The Management Team

Responded May 15, 2022
The Magellan Sutera Resort
10.0
Exceptional
Kok from Malaysia
Couple
Deluxe Sea View
Stayed 3 nights in July 2022

Need to introduce eco-friendly room amenities ”

To replace bottled water with distilled water in refillable glass bottle. YTL hotel & Marriott alredy introduced this successfully. We stayed in both before. Slippers for bedroom is good to provide cotton type. Magellan Sutera Harbour is a beautiful resorts right in the heart of Kota Kinabalu. Will never hesistate to stay again when in KK.

Reviewed July 18, 2022

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Dear Kok, Thank you for sharing with us your stay experience. We have taken note on your comment and have shared witht the team for further improvement. We do hope to welcome you again in the future. Regards, Resort Management Team

Responded July 19, 2022
The Magellan Sutera Resort
10.0
Exceptional
Iffah from Malaysia
Couple
Stayed 2 nights in August 2020

Best hotel for a staycation by the beach”

Stayed for 3d2n. Superb location with private beach. 2 different swimming pools available, diverse breakfast menu, clean environment. Downside is that second day there parking was full and had to park by the roadside.

Reviewed August 23, 2020

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Thank you !

Responded May 26, 2022
The Magellan Sutera Resort
10.0
Exceptional
Ridhy from Malaysia
Solo traveler
Executive Suite
Stayed 1 night in January 2022

Wonderful Weekend ”

Enjoyed my weekend staycation at this property. Room was so nice, and their staffs were very friendly. Had a morning walk along their garden, and noticed all the trees have orchids growing on them. What a joy! The breakfast spread is better than some others. Covid-19 SOPs are strictly adhered by their staffs.

Reviewed January 17, 2022

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Thank you for your review. Your comments has been take note off and have been shared with the management team.

Responded May 28, 2022
The Magellan Sutera Resort
10.0
Exceptional
AQILLA from Malaysia
Couple
Deluxe Garden View
Stayed 1 night in March 2022

Chillin Stay ”

It is located around 10mins from the KKIA. It has its own private beach. U can ride a bicycle for free and kids going to love this place when they have tons of entertaining thing to offer to young children. You can rent a life jacket, goggles and mask for free there. Breakfast choices are good too. Love the view from the room iver the yacht area. Amazing stayyy

Reviewed March 04, 2022

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Dear AQILLA, Thank you for sharing your experience while staying with us. We are delighted to hear that you and you family have enjoyed your stay and we hope to welcome you again in the nearest future. Best Regards, The Management Team

Responded May 15, 2022
The Magellan Sutera Resort
10.0
Exceptional
Royzad from Malaysia
Family with young children
Deluxe Garden View
Stayed 1 night in December 2021

Great staycation”

Fasilities are excellent, so many activities you can do here. 1 night is not enough time to spend your time here. Will most probably come again if the price is right. If the resort could always offer promotional price every month, it should make local tourist happy. The normal price is quite expensive. Other than that is excellent. Thank you Magellan. ❤️❤️❤️

Reviewed December 24, 2021

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Thank you !

Responded May 26, 2022
The Magellan Sutera Resort
10.0
Exceptional
SITI from Malaysia
Couple
Deluxe Garden View
Stayed 2 nights in July 2022

best view ”

view of hotel is amazing with 3 swimming pool and marina jetty is in hotel area. roticanai with curry is the best for breakfast. room clean with best interior design and deco.

Reviewed July 10, 2022

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Dear SITI, Thank you for your review and we are delighted to hear that you and family enjoyed your stay with us. We are looking forward to welcome you back again in the near future. Regards, Resort Management Team

Responded July 12, 2022
The Magellan Sutera Resort
10.0
Exceptional
Jaeseung from South Korea
Family with young children
Magellan Club Suite
Stayed 2 nights in February 2019

great choice to stay in KK”

it was a great experience to stay in Magellan resort. We stayed at Magellan Club Suite room and the room was spacious. Employees were kind and we were pretty much satisfied. However, one thing that was inconvenient for us was the wifi connection. We had many times that wifi got disconnected while using it. Other than that, it was all good!

Reviewed March 04, 2019

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Thank You

Responded June 07, 2022
The Magellan Sutera Resort
10.0
Exceptional
tan from Malaysia
Family with young children
Deluxe Sea View
Stayed 1 night in February 2022

Pleasant staycation ”

Spacious and clean room, restaurant and sunset bar with nice food and beverages. Child friendly swimming pool providing live jacket and free bicycle ride . Quality of buffet breakfast is excellent. Highly recommended.

Reviewed February 28, 2022

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Dear tan, Thank you for the wonderful comment and we are delighted to hear that you and your family have enjoyed your stay with us. We hope to welcome you back very soon. Regards, The Management Team

Responded May 25, 2022
The Magellan Sutera Resort
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